[2026-05-28 00:00:04] production.DEBUG: Inbound email data {"dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","from":"informationrightsofficer7@edinburgh.gov.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","SPF":"softfail","to":"evidence@mmalegal.co.uk","subject":"Subject Access Request Ref edir:61611","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; 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Date: Tue, 26 May 2026 10:56:37 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id TX2BRWZuQoaBtYP8HOrsAQ for ; Tue, 26 May 2026 09:56:58.969 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRoWv-00000009Ur7-1unE\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRoWu-00000002lII-2oxg\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wRoWc-0004vo-1V; Tue, 26 May 2026 10:56:54 +0100 Received-SPF: pass (mx2.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Tue, 26 May 2026 10:56:57 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61611 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.63) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.10) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.53) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.32) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: IP_REPUTATION_HAM(-0.28) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.63) [-0.63501134286625] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.10) [-0.10266048576496] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.53) [-0.53372798966175] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.32); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: IP_REPUTATION_HAM(-0.28) [asn: 35425(-0.18), country: GB(-0.00), ip: 89.16.161.57(-0.09)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wRoWc-0004vo-1V@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.3 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}"} [2026-05-28 00:00:04] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 00:00:04, 2026-05-28 00:00:04)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 00:00:04, 2026-05-28 00:00:04)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 00:08:34] production.DEBUG: Inbound email data {"SPF":"fail","subject":"RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]","content-ids":"{\"image001.png@01DCED16.686C3E60\":\"attachment1\",\"image002.png@01DCED16.686C3E60\":\"attachment2\"}","text":"OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","attachments":"3","sender_ip":"185.151.28.75","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCED16.686C3E60\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCED16.686C3E60\"},\"attachment3\":{\"filename\":\"SAR-26-04014 - Response.pdf\",\"name\":\"SAR-26-04014 - Response.pdf\",\"type\":\"application/pdf\"}}","html":"

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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Tue, 26 May 2026 13:49:14 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of Scotland.police.uk designates 52.101.101.100 as permitted sender) client-ip=52.101.101.100; envelope-from=DataProtectionSubjectAccess@Scotland.police.uk; helo=CWXP265CU010.outbound.protection.outlook.com; Received-SPF: Pass (protection.outlook.com: domain of Scotland.police.uk designates 195.11.109.2 as permitted sender) receiver=protection.outlook.com; client-ip=195.11.109.2; helo=hybrid.scotland.police.uk; pr=C References: Resent-Date: Tue, 26 May 2026 13:49:32 +0100 Resent-From: evidence@mmalegal.co.uk Subject: RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] Thread-Index: AdzblmjaG1m2bYFYQByrK6P+2L9PCgNctgh3AQEV0RA= Thread-Topic: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] To: \"evidence@mmalegal.co.uk\" X-EOPAttributedMessage: 0 X-Forefront-Antispam-Report: CIP:195.11.109.2;CTRY:GB;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:hybrid.scotland.police.uk;PTR:InfoDomainNonexistent;CAT:NONE;SFS:(13230040)(6049299003)(36860700016)(7149299003)(82310400026)(69100299015)(376014)(1800799024)(13003099007)(4076899003)(8096899003)(4013099003)(4053099003)(6133799003)(4133799003)(22082099003)(56012099003)(18002099003)(4143699003)(5023799004)(11063799006);DIR:OUT;SFP:1102; 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X-Microsoft-Antispam-Message-Info: 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 X-Originating-IP: 52.101.101.100 X-OriginatorOrg: scotland.police.uk X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: RCVD_COUNT_FIVE(0.00) Symbol: HAS_XOIP(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: MID_RHS_MATCH_FROM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.75) Symbol: GENERIC_REPUTATION(-0.40) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.75) Symbol: DKIM_TRACE(0.00) Symbol: HAS_ATTACHMENT(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: ARC_REJECT(1.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.47) Symbol: IP_REPUTATION_HAM(-0.62) Symbol: SUSPICIOUS_AUTH_ORIGIN(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RCVD_COUNT_FIVE(0.00); Message has 5-7 Received headers [6] X-Symbol: HAS_XOIP(0.00); Has X-Originating-IP header X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/related, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: MID_RHS_MATCH_FROM(0.00); Message-ID RHS matches From domain X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.100:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.75) [-0.7536852174556] X-Symbol: GENERIC_REPUTATION(-0.40) [-0.40333715925015] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.75) [-0.75742051265799] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scotland.police.uk:+] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.47); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: IP_REPUTATION_HAM(-0.62) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.101.100(-0.39)] X-Symbol: SUSPICIOUS_AUTH_ORIGIN(0.00); Message authenticated, but from a suspicios origin (potentially an injector) X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~] Message-ID: b35940ed6e324b90b840befe529842df@scotland.police.uk X-Milter-Del: X-Spam X-Spam-Score: -3.8 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.11]","dkim":"{@scotland.police.uk : pass}","to":"\"evidence@mmalegal.co.uk\" ","from":"Data Protection Subject Access\t","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpfprllcfmjhto3olXZNU"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpi62jb4j9saqr5LmZjre"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpe6sircpcfg23dNYx40t"}} [2026-05-28 00:08:34] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Lrach-ln: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Lrach-ln: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-28 00:08:34, 2026-05-28 00:08:34)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-28 00:08:34, 2026-05-28 00:08:34)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), 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Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","attachments":"7","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","subject":"Re: Subject Access Request","content-ids":"{\"2f06de37-2f22-4bf9-8f64-8928f93ee4a1\":\"attachment4\",\"53d93b0b-48d5-4693-ab61-ded2b7fc22f7\":\"attachment5\",\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\":\"attachment2\",\"715d49df-7018-4234-b9a4-63d38221bc8e\":\"attachment3\",\"75e976b3-916e-4f96-8141-0db6a58e99f6\":\"attachment1\"}","text":"Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phphufb6e2ebvn0fJsgAfJ"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/phpl5grf46t9foqeXbp9FJ"},"attachment7":{"Illuminate\\Http\\UploadedFile":"/tmp/phpt8lulsitr8ff4eMTBJv"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpd8m4mpilefnscYqMa3s"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpk2vdmf79ec305urzNnI"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phph4v11r1rgs43fSYFZay"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpu7s45f6u32a91H4pLSp"}} [2026-05-28 00:14:49] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 00:14:49, 2026-05-28 00:14:49)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 00:14:49, 2026-05-28 00:14:49)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 00:52:38] production.DEBUG: Inbound email data {"content-ids":"{\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\":\"attachment2\",\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\":\"attachment1\"}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.accessmrninewells@nhs.scot\"}","SPF":"fail","text":"Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-p42sbmjr.png\",\"name\":\"Outlook-p42sbmjr.png\",\"type\":\"image/png\",\"content-id\":\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\"},\"attachment2\":{\"filename\":\"Outlook-ebtmbmun.png\",\"name\":\"Outlook-ebtmbmun.png\",\"type\":\"image/png\",\"content-id\":\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\"}}","html":"
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: REPLY(-4.00) X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-1.11) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.101.30(-0.87)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.30:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.71) [-0.71571537591892] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.87) [-0.8760976847207] X-Symbol: SPF_REPUTATION_HAM(-0.70) [-0.70768831998913] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LNXP123MB36598B4E7F0D71276EE69FC39E0B2@LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -8.6 (--------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(366016)(19092799006)(376014)(1800799024)(6049299003)(69100299015)(4053099003)(8096899003)(18002099003)(56012099003)(22082099003)(4013099003)(38070700021)(3023799007)(5023799004)(4143699003)(6133799003)(11063799006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|366016|19092799006|376014|1800799024|6049299003|69100299015|4053099003|8096899003|18002099003|56012099003|22082099003|4013099003|38070700021|3023799007|5023799004|4143699003|6133799003|11063799006; x-microsoft-antispam-message-info: 3Fa3VfFc5uLFIsP0200GhVf0EQ69/0PW/vYOV6hef7xtEKuZBwbjfN8ceWP0ybKi+ea9ELqIdCkdtdPnOphXmza1ZDpxI9CGA+7WsjOHby0c3eXhQFDLY31QEosYn5SZALVpKZtIwToJ2lGs1OgqH8/RK63f84Z2NffPbaNN2QYcSZr0mmUJ342Z02LtEFrJxb1+cX9zml/VIctxCl2J613kHMgaSh4SptBbQEvYPSZgYAEt6IoOdAIEU+77hQPs9/NrnszESTP0b9BMh1NVOObTHGMtWydsr8HkZU3pD/y7dxX+9oA325FOG3CXxHQF1iztjzRHGgkigopPIIHALOMS/i++UlMvZs5aGbxTlEaZbuZzPVaOZEzhTBMHQ0/m1CJuOV3qStDwdO+09miXzUd8zYsUtp4mFCScPuVvwsjKBwWESUKyblz02+dbQ+Vi+pIOJfwgL2c5FWc7D4KuYP7aNTMWPko9rZPJ6yzzdxEV44+MaV2vdW9TO4JwYWAHibvrov2lwB6/p/XKwnTSkCT2rc3l7eBPzdGGdhUTHoUUltC6gUhIJFVI3LapdM1UpaZXj5J8nYA10CJZCgQXgXxNDcy6+SnTrmaDoPYxjoD8s4LufILp29+I2Zv48+ugeeNmGUPfgZuhQzL0w9G/BVvWX5yWjNZ6jcmyXhSHBG6DxsvvQ/bf+y4TEGDBBon35+rxo58U65m9QKLOs1JYS/1XJ2pqTx9M3BB5XTrzSG5bEj79SrpfVqXKgVSr2k4t22T1JoAtsd/xeebZRP6U70BSoj+Zj3zP3A8GEJBaUtkbFMMTrVeGEmBf7Mvb0A8aC3oJhRb7GLoJI8AHAlQ2vVcg3/of1Vr8UfHOYo8d02LkC1ANXmm2GKOngpQ1+qUydAO8zUJtFU8AYKvOQ7MtSfyxoJ+tRo9I+Tp8+LfQ8PekY4twC0FokweXZyJPThAwv+vLTLPXSNhaU/YVDuT04s9yg7r9vYnQFurPhyjdf9gmTn51WOPzMNMI+6Lk1gm+4QL1uo8TB8lgk+hJPzlihMMUmNHlPUE4iMXbfAq0n6U= x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: e29a46b8-84d7-47ad-4df5-08debb2b6450 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LNXP123MB3659:EE_|LO0P123MB7463:EE_","sender_ip":"185.151.28.76","to":"\"evidence@mmalegal.co.uk\" ","from":"TAY accessmrninewells ","subject":"Re: Data Subject Access Request - Mr Stewart Fraser","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phppnd3n759o7emaLgAnQT"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpsje64fje9rq2fF49PcI"}} [2026-05-28 00:52:38] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 00:52:38, 2026-05-28 00:52:38)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

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, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 00:52:38, 2026-05-28 00:52:38)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 01:11:35] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","from":"aa.Subject Access Request ","text":"Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","sender_ip":"185.151.28.75","SPF":"fail","subject":"Fw: Data Subject Access Request - Miss Alexis Prowse - Client Reference: 100881","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"SubjectAccessRequest@aapct.scot.nhs.uk\"}","html":"
Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


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and (iii) do not copy the email or disclose its contents to anyone.

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, Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 01:11:35, 2026-05-28 01:11:35)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Miss Alexis Prowse - Client Reference: 100881,
Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 01:11:35, 2026-05-28 01:11:35)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 01:16:07] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","from":"aa.Subject Access Request ","subject":"Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"SubjectAccessRequest@aapct.scot.nhs.uk\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.76","SPF":"fail","text":"Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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boundary=\"_000_CWXP123MB5132A23CC080FC6C169296BF850A2CWXP123MB5132GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scottish.onmicrosoft.com; s=selector1-scottish-onmicrosoft-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=gVxdn8V3sh2AqO/NjVperK7GDUic3WmWDUFyaXRiZW0=; b=UCfWbUaeIG+VAecakJgu0GzrGwfa2pzAq9t4wG+1sJcWIexdZeNZbPy8AGrtxl1yopz4Cz9WIVyvO1PWzaDvsFTbiYJoZz/gy1ejotDFLp3MMRxuMbAkYUIUA3wHgEf4XhyO1XxSKFMFUJhqPFpNbfHaef2wfgSGqTKUYIdbAr8= Date: Mon, 25 May 2026 08:09:50 +0000 From: aa.Subject Access Request Importance: high In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id k22dmkCaRdieQweqbQaAeA for ; Mon, 25 May 2026 08:09:54.212 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRQNl-00000001Buk-0h44\tfor evidence@parse.mmalegal.co.uk;\tMon, 25 May 2026 09:09:53 +0100 Received: from mail-ukwestazon11011050.outbound.protection.outlook.com ([52.101.100.50] helo=CWXP265CU009.outbound.protection.outlook.com)\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRQNk-00000003GjG-2PL9\tfor evidence@mmalegal.co.uk;\tMon, 25 May 2026 09:09:52 +0100 Received: from CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:137::5) by LO3P123MB3306.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:106::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.17; 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DMARC permit policy [aapct.scot.nhs.uk, none] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: HAS_X_PRIO_ONE(0.00); Message has X-Priority header set to 1 [1] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-0.98); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.95) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.100.50(-0.71)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.100.50:from] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [3] X-Symbol: DKIM_REPUTATION(-0.41) [-0.4130495301703] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.72) [-0.72758574108814] X-Symbol: SPF_REPUTATION_HAM(-0.58) [-0.58372056344793] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scottish.onmicrosoft.com:+] Message-ID: CWXP123MB5132A23CC080FC6C169296BF850A2@CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -2.5 (--) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=aapct.scot.nhs.uk; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(69100299015)(376014)(366016)(38070700021)(4143699003)(5023799004)(6133799003)(11063799006)(56012099003)(18002099003)(22082099003)(13003099007)(8096899003);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|69100299015|376014|366016|38070700021|4143699003|5023799004|6133799003|11063799006|56012099003|18002099003|22082099003|13003099007|8096899003; x-microsoft-antispam-message-info: 6KsNhjgu6RMVlnvIfp9zwB5b61PJmQ1wM4V5zQfBGlGYY2K3MchZ2pGvRJ0+Fy8HlD/dzOd748pYFDVmBbSzINqet1/QnKGZdxQAa7gsW5ivm1wdfiX6gW0UkRUTGUJwaI2JoPTyYRMEX7PtQ8kKgtsGJL/8t8pEffV70y/P5QHyehTrn2VzK90LWHYbZ7IujEV0LfgoYqPw4f7QDS6BROGQ2hwaOdDNXhic7nQETBZCsNPR8EmyOPjlPctOaoY59wRdppFWwarMHI/CswnsaKwPfK6zEs/lI+RLTbzNZEa4tV5TYQNDYQ0gLdRz6qeH3dRiJ5a/FYrByyhvgM0Sj89UyUO6rmSDdvuFaWKm3qdG1PISqpHEylnr7ZW6/IrcHjrVNv2tJchhU3DtXq8Cl/QfNVqL7OtYv+V+hT4XK02Jpha/rGmy8R1OwyppEDLSM45bU1d3pe/xEBRFWmloaQcCB/MjX7em50kmguJPiaH9htZWWJZJsH4RmS1+4lJNzch0bQtUpDJS5+YDQAai3oCxLX+CP3Ldlay6clmEWNsxAkPnlDieZlZZ/Yb+SM8WpZ5KEBTbYSW2tqABJDfDPgWKLkMpxfx1BpxTv5Lb/d32xzJoRviCIs8AtZ8NPnJCuN9iDRvZUDjgRrE/k0XvjB0sS7Djasxuc8b19kp3SheQRS3N0O8bOVQ7NYsO2ITeAWYK1Yqq3dzhfDbRNSFBopDRpFENwnCBuYJHVVoo7EVdjphh7zq5xWMyA7bgw3yb46PwsHibl4hZffvS1NjLcWTQ9urYQ75sdunHge3PgowHxqB+2VqqBn7mUGv5klSMB4lbUYmAdsa/N/buzWabnE49rHZ29hMvzyIEm9ZNcfaezEHNPT1/MUKuUreP+sqg8pdNYcwS++QeDXm8rxSHGr5uWG8qIFA7EDmC/SJnZhkc8whlmcFyowuLhE2OSgVw4Rlp2U15vqlHoEz0FfILMfY5gc+aqZ00AAbfL2LK7U8pn1cyynrDMK4VBj0jKhwfWE9qBhpgE3b4NtJCMlhOL3st59FNSCygHhYBI5kJwJM= x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-senderadcheck: 1 x-ms-exchange-sharedmailbox-routingagent-processed: True x-ms-office365-filtering-correlation-id: 501f6269-e3f0-4d82-8906-08deba34fe89 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP123MB5132:EE_|LO3P123MB3306:EE_","dkim":"{@scottish.onmicrosoft.com : pass}"} [2026-05-28 01:16:07] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262,
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 01:16:07, 2026-05-28 01:16:07)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262,
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 01:16:07, 2026-05-28 01:16:07)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 01:21:21] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=2; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=notification.intuit.com header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=167.89.58.229;\tiprev=pass (o2.e.notification.intuit.com) smtp.remote-ip=167.89.58.229;\tspf=pass smtp.mailfrom=e.notification.intuit.com;\tdkim=pass header.d=notification.intuit.com header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; s=s1;\tbh=FmLs4iQyoeB/mn8aawDLZN0Q9rYpvZBsZZBGev/xbI4=;\th=Resent-From:Resent-Date:To:Reply-To:Message-ID:Subject:MIME-Version:\t List-Unsubscribe:From:Date:Content-Type:DKIM-Signature;\tb=GQZFtdWPOs/u+NTKIO6WV5/EyiAGTkEBh5BhJ+8Dk4Eo+DXTiLpKXu3dXj096omR07AVubEVFp\t 2NJLSChEN3jOTI0zKqtHqCSHheFTu0AfzT+xTR9UUlAdqfSvXJRgGqLcnvXCdJeFA/RPaS3JHf\t SfDG8wB/snsezewJgDn7v6W+pggcshbaYCRLgGzN/hr9D67FjauQmu5yCK0Afm+VRV+DdngOGj\t uMVWk5SuDiXc+Fa9LU+ZuceOngUaxeyUEoeL3uoeqJfPrWrgt1GVZ+xpDDhgTuV0dtUtJ4tLSa\t 7TzxmLWFq6or8DYWQbKB9gVL1ABSq3qlNRMAJelhzt0VcQ==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=FmLs4iQyoeB/mn8aawDLZN0Q9rYpvZBsZZBGev/xbI4=;\th=Resent-From:Resent-Date:To:Reply-To:Message-ID:Subject:MIME-Version:\t List-Unsubscribe:From:Date:Content-Type:DKIM-Signature;\tb=PJiOCVtzFhqc8slU9zqL7xnEbP7Ks1P9uqVWckzK2CUvzfJVjbF2ls8Ahp8GMOXmTiOpcfzL0R\t qWNvxWTxJ8yX3oJONRr+Nsj5c/I7XBvqPd5DILYEZ62/yVSycgAhfk6awE/5PK/L0AhNzN9dZz\t 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VXvQtH4fDVw9X/DkwH1DvmHF2elODsLuoeabKogIXqhAPAQgGnKkblFSZfVx564uwUb0A9VJpb\t 8L2IVv9RjhD2BRwqxjj1V/cD4IE7Nn4VgPG3VE/sA2M/Mw==; Authentication-Results: fwd-relay2.stackmail.com;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=notification.intuit.com header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (o2.e.notification.intuit.com) smtp.remote-ip=167.89.58.229;\tspf=pass smtp.mailfrom=e.notification.intuit.com;\tdkim=pass header.d=notification.intuit.com header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/mixed; boundary=9682ca1eae179549e3e1ad33963647ae9e58d5b11d3322870a7dd65b9c08 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=notification.intuit.com;\th=content-type:date:from:list-unsubscribe:mime-version:subject:reply-to:\tto:cc:content-type:date:from:subject:to;\ts=s1; t=1779794302;\tbh=dTI/JY7Tp3kQ43xhrWh+2aV3eDkzr41K199jTJ6/h6g=;\tb=CC4bTa10Zgvgtjx2KaaoGaf6vRTmSsk5318QA5SOtNSdpnDuNT7VeIU718Gvr+meA03r\t/CaEj5t+zwj//FNayEIBkDZw4P0e0AgZwqxCuGIrp01g1x7livkufBEh0sTn5DrrCCATLO\t4MrUfxPEh55VQ5M/p8M/arZaa7WjCse8mljc+srZjY10LR009Gqbopsd1zLRcWomDAzLES\tc7P8Jgm+2EqPJy4Ibm8a3uC2Y40on9CYcprMyvCDMJ11KCBBzPADatFeYDDoA4TYviPr6Y\tgzNif3iRPDTtiBhtaac44Pdw/yy4pIayKsOei2cyL7NtVVYZ22iMBfTV3noojD+Q== Date: Tue, 26 May 2026 11:18:22 +0000 (UTC) From: Southfield Medical Practice List-Unsubscribe: https://intuit.com/unsubscribe/page.htm?uid=ef5287c3-6889-4692-bd6d-7aa4519986cd Message-ID: Mime-Version: 1.0 Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id -bUgjr4kQHOfBR10-NQMmw for ; Tue, 26 May 2026 11:18:27.011 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRpnl-000000096ux-3B7p\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 12:18:26 +0100 Received: from o2.e.notification.intuit.com ([167.89.58.229])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wRpnk-0000000AGlm-2lgj\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 12:18:25 +0100 Received: by recvd-5d4fb956cc-72mhh with SMTP id recvd-5d4fb956cc-72mhh-1-6A15817E-2B\t2026-05-26 11:18:22.310080818 +0000 UTC m=+2381928.770883920 Received: from MjMyNzEzNQ (unknown)\tby geopod-ismtpd-4 (SG) with HTTP\tid eFDRuaL_S4uJYvXxa8-WHg\tfor ;\tTue, 26 May 2026 11:18:22.269 +0000 (UTC) Received-SPF: pass (mx3.lhr.stackcp.net: domain of e.notification.intuit.com designates 167.89.58.229 as permitted sender) client-ip=167.89.58.229; envelope-from=bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com; helo=o2.e.notification.intuit.com; Reply-To: derek.geddes@nhs.scot Resent-Date: Tue, 26 May 2026 12:18:25 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Invoice 1700 from Southfield Medical Practice To: evidence@mmalegal.co.uk X-Accept-Language: en X-Entity-ID: u001.fXpxriuEUg7tew6Rema50w== X-Forwarded-For: bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 167.89.58.229 X-SG-EID: u001.ck9J3XhURA9JV+YQyzjUkXVnC0ucYTp0Lff0UtaOqnAohmypmG+2tuDLhC8okMMXqmi8uaIlieHzE2dowMPzNnuLqu7u2p2/IFH4jacmF2ouRTEowEq0J2f6IKs8l4Vn5VzGZboolLwcMv/9MriD/HH5dx0zNWgPNW0u0/P0lj1/kIZgGoI+4P3krzwPhmvzzIyLKOEhLVRSYs0wsgMUtLoNEdyo5/bBNwBIPNYkwZP8nqR8+qP+48paE5gBGLRcyB1B9IQMNCHAudwavHiktVgCMfvM+XW9JUl0gE448hs= X-SG-ID: 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X-SenderName-ClientID: ef5287c3-6889-4692-bd6d-7aa4519986cd X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.10) Symbol: TO_DN_NONE(0.00) Symbol: HAS_LIST_UNSUB(-0.01) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: MV_CASE(0.50) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.37) Symbol: GENERIC_REPUTATION(-0.47) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.49) Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00) Symbol: HAS_ATTACHMENT(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TAGGED_FROM(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: R_DKIM_ALLOW(-0.90) Symbol: RCVD_COUNT_THREE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: IP_REPUTATION_HAM(-0.63) Symbol: ZERO_FONT(0.20) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: FORGED_SENDER(0.30) Symbol: MIME_TRACE(0.00) Symbol: ARC_NA(0.00) Symbol: HAS_REPLYTO(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MANY_INVISIBLE_PARTS(0.10); Many parts are visually hidden [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: HAS_LIST_UNSUB(-0.01); Has List-Unsubscribe header X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: MV_CASE(0.50); Mime-Version .vs. MIME-Version X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [167.89.58.229:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:167.89.58.229] X-Symbol: DKIM_REPUTATION(-0.37) [-0.37005408979423] X-Symbol: GENERIC_REPUTATION(-0.47) [-0.47110079989079] X-Symbol: ASN(0.00) [asn:11377, ipnet:167.89.0.0/18, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.49) [-0.49653518541947] X-Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00); Reply-To domain does not match the To domain X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [notification.intuit.com:+] X-Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00); Reply-To domain does not match the From domain X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [notification.intuit.com, reject] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [2327135-7458-evidence=mmalegal.co.uk] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: R_DKIM_ALLOW(-0.90); DKIM verification succeed [notification.intuit.com:s=s1] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: IP_REPUTATION_HAM(-0.63) [asn: 11377(-0.17), country: US(-0.00), ip: 167.89.58.229(-0.46)] X-Symbol: ZERO_FONT(0.20); Zero sized font used [2] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [derek.geddes@nhs.scot] Message-ID: eFDRuaL_S4uJYvXxa8-WHg@geopod-ismtpd-4 X-Milter-Del: X-Spam X-Spam-Score: -1.9 (-) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","sender_ip":"185.151.28.76","SPF":"fail","from":"Southfield Medical Practice ","attachment-info":"{\"attachment1\":{\"filename\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"name\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"type\":\"application/pdf\"}}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com\"}","html":" QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
� Intuit, Inc. All rights reserved.
Privacy | Security | Terms of Service
�
\"\" ","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","dkim":"{@notification.intuit.com : pass}","to":"evidence@mmalegal.co.uk","subject":"Invoice 1700 from Southfield Medical Practice","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php1o9mutptltfpbmdN8in"}} [2026-05-28 01:21:21] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
, ?, 2026-05-28 01:21:21, 2026-05-28 01:21:21)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
� Intuit, Inc. All rights reserved.
Privacy | Security | Terms of Service
�
\"\" , ?, 2026-05-28 01:21:21, 2026-05-28 01:21:21)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), 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Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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[2026-05-28 01:31:03] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","html":"
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php3ugg127fgb2d7uhJG5Q"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpmitsl5l0cush3V79nm4"}} [2026-05-28 01:31:03] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96\x0D\x0A
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 01:31:03, 2026-05-28 01:31:03)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96\\x0D\\x0A
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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, Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 01:31:03, 2026-05-28 01:31:03)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96\\x0D\\x0Aexecute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): 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#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 02:01:19] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-dls35031.png\",\"name\":\"Outlook-dls35031.png\",\"type\":\"image/png\",\"content-id\":\"807728ef-bada-4a6d-82f1-d941009c29ed\"},\"attachment2\":{\"filename\":\"Outlook-0b0ffkdk.png\",\"name\":\"Outlook-0b0ffkdk.png\",\"type\":\"image/png\",\"content-id\":\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\"}}","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.69;\tiprev=pass (mail-uksouthazon11011069.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.69;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ad4cf883-9f99-4804-c22a-08debb1e1228 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB3454:EE_|CWXP123MB5811:EE_","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.76","to":"\"evidence@mmalegal.co.uk\" ","attachments":"2","SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"fv.healthrecs-legal@nhs.scot\"}","content-ids":"{\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\":\"attachment2\",\"807728ef-bada-4a6d-82f1-d941009c29ed\":\"attachment1\"}","text":"Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","from":"\"fv healthrecs-legal (NHS Forth Valley)\" ","subject":"Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records","html":"
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpb3sbur9o4f80fvgwHUI"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpu9fdecv7frjd0m48dnP"}} [2026-05-28 02:01:19] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 02:01:19, 2026-05-28 02:01:19)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 02:01:19, 2026-05-28 02:01:19)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 02:13:22] production.DEBUG: Inbound email data {"dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.76","SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","content-ids":"{\"470b5ee2-268e-48b3-a7b1-56d8e211701a\":\"attachment1\"}","text":"Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.196.16;\tiprev=pass (mail-uksouthazon11010016.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.16;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.196.16 ARC-Authentication-Results: i=1; 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Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","subject":"Subject Access Request","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php1oph7g8f78mt55gGNu6"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php6kmbtmkmrjcecLiA4TF"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpldn02hrftjonaZkr14U"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phptj94oge7b2jpe1xk2Op"}} [2026-05-28 02:13:22] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Clients personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records six years after the date of last entry
  • Maternity records 25 years after the birth of the last child
  • Childrens and young peoples records until the child or young persons 25th birthday.
  • Mental health records 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Clients personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records six years after the date of last entry * Maternity records 25 years after the birth of the last child * Childrens and young peoples records until the child or young persons 25th birthday. * Mental health records 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 02:13:22, 2026-05-28 02:13:22)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 02:13:22, 2026-05-28 02:13:22)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 02:16:10] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.24;\tiprev=pass (mail-uksouthazon11012024.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.24;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.96.24 ARC-Authentication-Results: i=1; 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boundary=\"_005_LO0P123MB6414497771D5066ED881094BB10A2LO0P123MB6414GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=n8xbfnX4BcU2OjNT511nBap0nOY/cMN8In3zSKckPLk=; b=riWSRPiLLR18w+NfS+2vVGVLnSLG8m74BtjqIIeYocQj60sKCfidh9q4iHkYGyXzQQvZWzSfrCjV8OAl0w1JMK/ya6xHuRCOua5MrqHhUHOtP2a6TzJZ4Z5NdHeXt/dpat7PAZDuZZzo+xzzcfjV9ZMlCyO6lXUvr7GovafwQXkY40hXAectdAIaCNQKmrs5nbXzqJ9fMiopyxGsFsNw6Ae990RiInEUASIZbblzl+TFuMN0AiMwV+V9PWXBBUcr9D5U4S/rqdgiTA0ovsz4JJiP8nf5uT0dk7vSIHUdbMVTdvhq4uS9L60g0erWBjdTr3PdDK/QoCTeOIBv7g9UVg== Date: Mon, 25 May 2026 15:01:33 +0000 From: \"Jenna Omand (NHS Greater Glasgow and Clyde)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 3FBktCrjQmSOhFDbXkGoEg for ; Mon, 25 May 2026 15:01:37.129 +0000 (UTC) Received: from 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Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpr8qsue3ake6o015yptR"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpeb9ieqc2rjm90iREPrT"}} [2026-05-28 02:16:10] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 02:16:10, 2026-05-28 02:16:10)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 02:16:10, 2026-05-28 02:16:10)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 02:32:20] production.DEBUG: Inbound email data {"from":"","subject":"NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281","sender_ip":"185.151.28.76","to":"","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Mark.Corcoran@nrscotland.gov.uk\"}","text":"Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your client�s parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","html":"

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


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CWXP265MB1846:EE_|LO0P265MB7041:EE_","cc":"","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@nrscotland.gov.uk : pass}","SPF":"softfail"} [2026-05-28 02:32:20] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s par...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281,

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on Time in care records which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your clients parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on Time in care records which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 02:32:20, 2026-05-28 02:32:20)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s par...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281,

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your client�s parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 02:32:20, 2026-05-28 02:32:20)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 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Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s par...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 02:47:00] production.DEBUG: Inbound email data {"text":"� Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 � Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. � �","html":"

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=bVLYrGKmxSYd5BD51YHERNHJe8qra/IKG6ePHyvC1GyPuKvja2TLOww+bFKmWUo+3cZfj7OAAd\t SBS+V4Y2USfHg2YyJ/Ho1XAOIoiAOWPeAlsEnyGPADbg9fFKumoVH1Wla6+LQzt8QQOuyAeTw/\t R9n9Hi+J6mWz0WekWCF+gFt9yyVRt3But8LHeK7zu7+tMQtVSfDJblhYC84DuyvFVC+5BZ2EP1\t Is4QO7SQsUH2meYdAg273f07uaYFdVKEnHepvclm9HBNSdvnme0aZR7CbV97EXiHMGHu4NwZSE\t wbbjJukcz2cSP6h8UQ3DdXu5gBHCB/GErWvn6CtjqSNqkw==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1779875058_a8f1ae02a830295f6382b79b7bdba2ac_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779875059;\tbh=uR22uaal7GYGCTMODv/s0i4aLK8dFAAj9hwO+IznYi0=;\tb=g9mXzxi+KSxu74WtOIj9uUosgttBD6KooCPOMlTpDEaQf/XdW5LAhXX2Gf6ZRZAMN/P6\tDg66lP1/5FpLjaWTqv8lrQ+63VlbV1Ml6E0ilA4Gr5DpsJEW3wuE6oco14MMAmpJ6O/pGi\t0z1cEXhYK5ev96h+97eObIZHp38nLQOWVy0v6EqGC8BiyhEkoaOwn+lyMQFI7eYInnPFwg\tA9WmrGjeKgpp0Jbf+fV4Z/LMFCsFjyZbzBFbdnGPbNbyP/PQxVyfvjMjNFbDerMcdJvSr1\tMI162XU++tKiZ89ansLrZyX4uYCvTTG8ubEdSl6Vc0AHIZd4mJ7AFJUYEo04M3eA== Date: Wed, 27 May 2026 09:44:19 +0000 (UTC) From: \"Tillicoultry Medical Practice (1083\" MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id ewR_kgsHS4ysFylkQITxyg for ; Wed, 27 May 2026 09:44:22.556 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSAoH-0000000Gr1U-1oV5\tfor evidence@parse.mmalegal.co.uk;\tWed, 27 May 2026 10:44:21 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSAoG-000000088l8-3ORe\tfor evidence@mmalegal.co.uk;\tWed, 27 May 2026 10:44:21 +0100 Received: by recvd-6d75975858-z5f98 with SMTP id recvd-6d75975858-z5f98-1-6A16BCF3-2D\t2026-05-27 09:44:19.483914186 +0000 UTC m=+2463688.422964964 Received: from [172.31.165.235] (unknown)\tby geopod-ismtpd-0 (SG) with ESMTP\tid Turz0oOYRVGct21oH6OY6A\tfor ;\tWed, 27 May 2026 09:44:19.222 +0000 (UTC) Received-SPF: pass (mx3.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Wed, 27 May 2026 10:44:21 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.W8mtpf1qlAUnSaOoDycjm9o6ot18D3PnrHcBHQfgzGGt/jVwOECd+XLCdLtzJhiZ0fYciNML6C3nER+GkhNVjCncelHs6pPU8+x5wTQWoot1MXT3DdsNyIPo5r7ksX9xVI7DvfWeXuGDVmxdteeuk4NgmdUgdu0Ei0nZ1m58LBHMnZADaMSViCrHLp3MWS0zBF/z5+31ovYw6/P5E13T/eufC/210qGU+cH9vhjIMGR4Hb550WHIquKMLnNoJjtMNJBeGCJ8BjuFYHpSGwtSXw== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.18) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.18) [asn: 11377(-0.18), country: US(-0.00), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: d7cbaad89cc0fb2b86a5ea74c328a76c@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","sender_ip":"185.151.28.75","to":"MMA Legal ","from":"\"Tillicoultry Medical Practice (1083\" ","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","SPF":"fail","subject":"Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}"} [2026-05-28 02:47:00] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AT...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request,

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. , 2026-05-28 02:47:00, 2026-05-28 02:47:00)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AT...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request,

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

, � Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 � Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. � �, 2026-05-28 02:47:00, 2026-05-28 02:47:00)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AT...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 03:00:05] production.DEBUG: Inbound email data {"to":"evidence@mmalegal.co.uk","attachments":"0","SPF":"softfail","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","from":"informationrightsofficer7@edinburgh.gov.uk","subject":"Subject Access Request Ref edir:61611","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=SEhcwGo7r+MZmGijOPuF9XhA2/3L1bVVjq+s/UHfRJU=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=p4jXFNAhbXfeycwvyEHJWiwiQcO3o3rM8ET0dndhYox7RZ84Sf1vbVuoBJ5xUNtNl0BGDjoGGG\t Z3xd57mOnkBPC42ETa21PAS93RqH3z5fEwtYQz38Wl6U2vFn9k7TXRMQHJ/SurEKe8pU/q7hn4\t w+yO2u7MXGXxgx8KN9DwPjdnHe+unGwFEZ5y/cezNNnImTnWyfz1JyOYEj9aTRq4xlGhICb79o\t RNB+jxbCfUL/6d6ymcxtEZ+ahFwk6j/UWFKhGs4Z0lKIdyDl2y/sMsR2Sw5ftdV/OXFEy5j8vQ\t m7dicAMBdQMBebaaWvuTwP27IpmvQQJP2a/Ib2zWtqggVg==; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=CQ3iJgvFv9JKrC+Jn4d5pdEPqUI08tDqbHnjLm1+kGs=; b=ZnXL3wk0LziKZXt3PYOoJQJ3kU\tIhZwfShWH9j3XfPVjUU33Wti+j64M56iKBy0UeCVmNB6W2J9uDBYRGEYT8FNH860OrlRbXXRldXxt\tJDIjfqcq0fLP3Z1TG6xzNapRzaILNNQaNFaBnTXm9RasYtfk/MknwXGQgLmufi1i8oIsdqLDuSbir\tes1SU7S9f0YpNJW0OF5BDN9RbSWOA/YVKDqns+gVy3SlxmRt1FN7zdwlHfgY/nGDMGQtQwHwcKzF5\tjXA3gPo8TONJAyHjWiKPRvKEzfpBGOWRYg6rK9yuSNDTec3zEpLE4G2jCHPHe5K6omuPceq6ev3rZ\tQy9aRQjg==; Date: Tue, 26 May 2026 10:56:37 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id TX2BRWZuQoaBtYP8HOrsAQ for ; Tue, 26 May 2026 09:56:58.969 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRoWv-00000009Ur7-1unE\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRoWu-00000002lII-2oxg\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wRoWc-0004vo-1V; Tue, 26 May 2026 10:56:54 +0100 Received-SPF: pass (mx2.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Tue, 26 May 2026 10:56:57 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61611 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.63) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.10) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.53) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.32) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: IP_REPUTATION_HAM(-0.28) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.63) [-0.63501134286625] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.10) [-0.10266048576496] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.53) [-0.53372798966175] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.32); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: IP_REPUTATION_HAM(-0.28) [asn: 35425(-0.18), country: GB(-0.00), ip: 89.16.161.57(-0.09)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wRoWc-0004vo-1V@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.3 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}"} [2026-05-28 03:00:05] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 03:00:05, 2026-05-28 03:00:05)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 03:00:05, 2026-05-28 03:00:05)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 03:08:36] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCED16.686C3E60\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCED16.686C3E60\"},\"attachment3\":{\"filename\":\"SAR-26-04014 - Response.pdf\",\"name\":\"SAR-26-04014 - Response.pdf\",\"type\":\"application/pdf\"}}","content-ids":"{\"image001.png@01DCED16.686C3E60\":\"attachment1\",\"image002.png@01DCED16.686C3E60\":\"attachment2\"}","attachments":"3","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=scotland.police.uk header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.100;\tiprev=pass 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helo=hybrid.scotland.police.uk; pr=C References: Resent-Date: Tue, 26 May 2026 13:49:32 +0100 Resent-From: evidence@mmalegal.co.uk Subject: RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] Thread-Index: AdzblmjaG1m2bYFYQByrK6P+2L9PCgNctgh3AQEV0RA= Thread-Topic: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] To: \"evidence@mmalegal.co.uk\" X-EOPAttributedMessage: 0 X-Forefront-Antispam-Report: CIP:195.11.109.2;CTRY:GB;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:hybrid.scotland.police.uk;PTR:InfoDomainNonexistent;CAT:NONE;SFS:(13230040)(6049299003)(36860700016)(7149299003)(82310400026)(69100299015)(376014)(1800799024)(13003099007)(4076899003)(8096899003)(4013099003)(4053099003)(6133799003)(4133799003)(22082099003)(56012099003)(18002099003)(4143699003)(5023799004)(11063799006);DIR:OUT;SFP:1102; X-Forwarded-For: DataProtectionSubjectAccess@Scotland.police.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk 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OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

","sender_ip":"185.151.28.75","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","from":"Data Protection Subject Access\t","subject":"RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]","text":"OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","dkim":"{@scotland.police.uk : pass}","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phppqg95g5snc64967zR0H"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpcb306ks6v0ri8PCSOge"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php2c5a2sot8kbo3m94NPP"}} [2026-05-28 03:08:36] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Lrach-ln: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Lrach-ln: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-28 03:08:36, 2026-05-28 03:08:36)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-28 03:08:36, 2026-05-28 03:08:36)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","content-ids":"{\"2f06de37-2f22-4bf9-8f64-8928f93ee4a1\":\"attachment4\",\"53d93b0b-48d5-4693-ab61-ded2b7fc22f7\":\"attachment5\",\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\":\"attachment2\",\"715d49df-7018-4234-b9a4-63d38221bc8e\":\"attachment3\",\"75e976b3-916e-4f96-8141-0db6a58e99f6\":\"attachment1\"}","text":"Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"7","dkim":"{@nhs.scot : pass}","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"75e976b3-916e-4f96-8141-0db6a58e99f6\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\"},\"attachment3\":{\"filename\":\"Outlook-5k2x15bf.png\",\"name\":\"Outlook-5k2x15bf.png\",\"type\":\"image/png\",\"content-id\":\"715d49df-7018-4234-b9a4-63d38221bc8e\"},\"attachment4\":{\"filename\":\"Outlook-5m30v05v.png\",\"name\":\"Outlook-5m30v05v.png\",\"type\":\"image/png\",\"content-id\":\"2f06de37-2f22-4bf9-8f64-8928f93ee4a1\"},\"attachment5\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"53d93b0b-48d5-4693-ab61-ded2b7fc22f7\"},\"attachment6\":{\"filename\":\"EMIS consultations - redactions applied.pdf\",\"name\":\"EMIS consultations - redactions applied.pdf\",\"type\":\"application/pdf\"},\"attachment7\":{\"filename\":\"EMIS documents - redactions applied.pdf\",\"name\":\"EMIS documents - redactions applied.pdf\",\"type\":\"application/pdf\"}}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpser6rpg050mde49Ubxt"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpf8qmjvebo66ra2cE8Dp"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpc37raug9fnft8dtO45Q"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpbkqldsid77jl1rUwRkU"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/php2i8pmduurmec6DxNdtU"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/php4g3n85qrcrgidS1XdSF"},"attachment7":{"Illuminate\\Http\\UploadedFile":"/tmp/php4slnb6890jqbaHDotSp"}} [2026-05-28 03:14:51] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 03:14:51, 2026-05-28 03:14:51)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 03:14:51, 2026-05-28 03:14:51)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 03:52:40] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.30;\tiprev=pass (mail-ukwestazon11012030.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.30;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.101.30 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=nhs.scot; dmarc=pass action=none 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boundary=\"_005_LNXP123MB36598B4E7F0D71276EE69FC39E0B2LNXP123MB3659GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=U66zT8YpuU6zKForNFWAD594oaYpL6tmmcTsiu0L45s=; b=UQRF/Ep0bUEHOZWKCTDZXnkpsHMyVn4trfjsRppoRdwoBXGF0ugRi49IesgrLOg9ni38Il6nsquGs3oLC3e5V/ATun9briDXrK2HhAghoJD5MTl2zCw8CrF10SRllfztKoULNdYad8C6v5y5azzjVVzwzhZmD0GgyqZAW2zY3o+p2XgNC16nZFb4JPKZGW/n+QA9wM8EUdaInqyP//VcobRHHvpdsSmBcG2AK2IUHQ2xcuFGr94/tTB7a8zW9vJbAyLqrNvSWNrV64nM68G4lIzSc/3WD5dHjVn/nwJb2dS6LIaDviUDs+SQs9oCspJfsyy/7+S4/6R8Z7enQrfddA== Date: Tue, 26 May 2026 13:33:37 +0000 From: TAY accessmrninewells In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id lWMxELQPQkKiiNV8Pcx-gA for ; Tue, 26 May 2026 13:33:41.463 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] 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X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-1.11) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.101.30(-0.87)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.30:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.71) [-0.71571537591892] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.87) [-0.8760976847207] X-Symbol: 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Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","from":"TAY accessmrninewells ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.accessmrninewells@nhs.scot\"}","sender_ip":"185.151.28.76","attachments":"2","dkim":"{@nhs.scot : pass}","SPF":"fail","subject":"Re: Data Subject Access Request - Mr Stewart Fraser","content-ids":"{\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\":\"attachment2\",\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\":\"attachment1\"}","text":"Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phper98vsk83v4j7vPNAoZ"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php16mchbimhef0dOfGDRh"}} [2026-05-28 03:52:40] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 03:52:40, 2026-05-28 03:52:40)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 03:52:40, 2026-05-28 03:52:40)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 04:11:37] production.DEBUG: Inbound email data {"attachments":"0","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","subject":"Fw: Data Subject Access Request - Miss Alexis Prowse - Client Reference: 100881","text":"Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.100.29;\tiprev=pass (mail-ukwestazon11011029.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.29;\tspf=pass smtp.mailfrom=aapct.scot.nhs.uk;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.100.29 ARC-Authentication-Results: i=1; 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DMARC permit policy [aapct.scot.nhs.uk, none] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: HAS_X_PRIO_ONE(0.00); Message has X-Priority header set to 1 [1] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.34); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.80) [asn: 8075(-0.17), country: US(-0.00), ip: 52.101.100.29(-0.63)] X-Symbol: URI_COUNT_ODD(1.00); 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Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

"} [2026-05-28 04:11:37] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Miss Alexis Prowse - Client Reference: 100881,
Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 04:11:37, 2026-05-28 04:11:37)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Miss Alexis Prowse - Client Reference: 100881,
Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 04:11:37, 2026-05-28 04:11:37)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 04:16:08] production.DEBUG: Inbound email data {"dkim":"{@scottish.onmicrosoft.com : pass}","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","from":"aa.Subject Access Request ","html":"
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","subject":"Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"SubjectAccessRequest@aapct.scot.nhs.uk\"}","text":"Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.100.50;\tiprev=pass (mail-ukwestazon11011050.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.50;\tspf=pass smtp.mailfrom=aapct.scot.nhs.uk;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.100.50 ARC-Authentication-Results: i=1; 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boundary=\"_000_CWXP123MB5132A23CC080FC6C169296BF850A2CWXP123MB5132GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scottish.onmicrosoft.com; s=selector1-scottish-onmicrosoft-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=gVxdn8V3sh2AqO/NjVperK7GDUic3WmWDUFyaXRiZW0=; b=UCfWbUaeIG+VAecakJgu0GzrGwfa2pzAq9t4wG+1sJcWIexdZeNZbPy8AGrtxl1yopz4Cz9WIVyvO1PWzaDvsFTbiYJoZz/gy1ejotDFLp3MMRxuMbAkYUIUA3wHgEf4XhyO1XxSKFMFUJhqPFpNbfHaef2wfgSGqTKUYIdbAr8= Date: Mon, 25 May 2026 08:09:50 +0000 From: aa.Subject Access Request Importance: high In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id k22dmkCaRdieQweqbQaAeA for ; Mon, 25 May 2026 08:09:54.212 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRQNl-00000001Buk-0h44\tfor evidence@parse.mmalegal.co.uk;\tMon, 25 May 2026 09:09:53 +0100 Received: from mail-ukwestazon11011050.outbound.protection.outlook.com ([52.101.100.50] helo=CWXP265CU009.outbound.protection.outlook.com)\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRQNk-00000003GjG-2PL9\tfor evidence@mmalegal.co.uk;\tMon, 25 May 2026 09:09:52 +0100 Received: from CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:137::5) by LO3P123MB3306.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:106::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.17; 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DMARC permit policy [aapct.scot.nhs.uk, none] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: HAS_X_PRIO_ONE(0.00); Message has X-Priority header set to 1 [1] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-0.98); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.95) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.100.50(-0.71)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.100.50:from] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [3] X-Symbol: DKIM_REPUTATION(-0.41) [-0.4130495301703] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.72) [-0.72758574108814] X-Symbol: SPF_REPUTATION_HAM(-0.58) [-0.58372056344793] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scottish.onmicrosoft.com:+] Message-ID: CWXP123MB5132A23CC080FC6C169296BF850A2@CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -2.5 (--) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=aapct.scot.nhs.uk; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(69100299015)(376014)(366016)(38070700021)(4143699003)(5023799004)(6133799003)(11063799006)(56012099003)(18002099003)(22082099003)(13003099007)(8096899003);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|69100299015|376014|366016|38070700021|4143699003|5023799004|6133799003|11063799006|56012099003|18002099003|22082099003|13003099007|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-senderadcheck: 1 x-ms-exchange-sharedmailbox-routingagent-processed: True x-ms-office365-filtering-correlation-id: 501f6269-e3f0-4d82-8906-08deba34fe89 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP123MB5132:EE_|LO3P123MB3306:EE_","sender_ip":"185.151.28.76"} [2026-05-28 04:16:08] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262,
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
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, Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 04:16:08, 2026-05-28 04:16:08)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262,
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

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please (i) contact the sender by email reply; (ii) delete the email from your system; .
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, Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 04:16:08, 2026-05-28 04:16:08)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 04:21:22] production.DEBUG: Inbound email data {"dkim":"{@notification.intuit.com : pass}","attachment-info":"{\"attachment1\":{\"filename\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"name\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"type\":\"application/pdf\"}}","html":" QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
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envelope-from=bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com; helo=o2.e.notification.intuit.com; Reply-To: derek.geddes@nhs.scot Resent-Date: Tue, 26 May 2026 12:18:25 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Invoice 1700 from Southfield Medical Practice To: evidence@mmalegal.co.uk X-Accept-Language: en X-Entity-ID: u001.fXpxriuEUg7tew6Rema50w== X-Forwarded-For: bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 167.89.58.229 X-SG-EID: u001.ck9J3XhURA9JV+YQyzjUkXVnC0ucYTp0Lff0UtaOqnAohmypmG+2tuDLhC8okMMXqmi8uaIlieHzE2dowMPzNnuLqu7u2p2/IFH4jacmF2ouRTEowEq0J2f6IKs8l4Vn5VzGZboolLwcMv/9MriD/HH5dx0zNWgPNW0u0/P0lj1/kIZgGoI+4P3krzwPhmvzzIyLKOEhLVRSYs0wsgMUtLoNEdyo5/bBNwBIPNYkwZP8nqR8+qP+48paE5gBGLRcyB1B9IQMNCHAudwavHiktVgCMfvM+XW9JUl0gE448hs= X-SG-ID: u001.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 X-SenderName-ClientID: ef5287c3-6889-4692-bd6d-7aa4519986cd X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.10) Symbol: TO_DN_NONE(0.00) Symbol: HAS_LIST_UNSUB(-0.01) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: MV_CASE(0.50) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.37) Symbol: GENERIC_REPUTATION(-0.47) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.49) Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00) Symbol: HAS_ATTACHMENT(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TAGGED_FROM(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: R_DKIM_ALLOW(-0.90) Symbol: RCVD_COUNT_THREE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: IP_REPUTATION_HAM(-0.63) Symbol: ZERO_FONT(0.20) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: FORGED_SENDER(0.30) Symbol: MIME_TRACE(0.00) Symbol: ARC_NA(0.00) Symbol: HAS_REPLYTO(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MANY_INVISIBLE_PARTS(0.10); Many parts are visually hidden [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: HAS_LIST_UNSUB(-0.01); Has List-Unsubscribe header X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: MV_CASE(0.50); Mime-Version .vs. MIME-Version X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [167.89.58.229:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:167.89.58.229] X-Symbol: DKIM_REPUTATION(-0.37) [-0.37005408979423] X-Symbol: GENERIC_REPUTATION(-0.47) [-0.47110079989079] X-Symbol: ASN(0.00) [asn:11377, ipnet:167.89.0.0/18, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.49) [-0.49653518541947] X-Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00); Reply-To domain does not match the To domain X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [notification.intuit.com:+] X-Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00); Reply-To domain does not match the From domain X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [notification.intuit.com, reject] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [2327135-7458-evidence=mmalegal.co.uk] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: R_DKIM_ALLOW(-0.90); DKIM verification succeed [notification.intuit.com:s=s1] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: IP_REPUTATION_HAM(-0.63) [asn: 11377(-0.17), country: US(-0.00), ip: 167.89.58.229(-0.46)] X-Symbol: ZERO_FONT(0.20); Zero sized font used [2] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [derek.geddes@nhs.scot] Message-ID: eFDRuaL_S4uJYvXxa8-WHg@geopod-ismtpd-4 X-Milter-Del: X-Spam X-Spam-Score: -1.9 (-) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","sender_ip":"185.151.28.76","SPF":"fail","to":"evidence@mmalegal.co.uk","from":"Southfield Medical Practice ","subject":"Invoice 1700 from Southfield Medical Practice","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php40krgqf3pu6gdXN8c4e"}} [2026-05-28 04:21:22] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
, ?, 2026-05-28 04:21:22, 2026-05-28 04:21:22)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
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\"\" , ?, 2026-05-28 04:21:22, 2026-05-28 04:21:22)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): 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Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): 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[2026-05-28 04:31:04] production.DEBUG: Inbound email data {"html":"
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"2","subject":"Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-fgnzn4wz.png\",\"name\":\"Outlook-fgnzn4wz.png\",\"type\":\"image/png\",\"content-id\":\"59a1c01d-dcc3-4136-8d35-856f7dfdf1e2\"},\"attachment2\":{\"filename\":\"Outlook-2mgx0tl3.png\",\"name\":\"Outlook-2mgx0tl3.png\",\"type\":\"image/png\",\"content-id\":\"8e649580-aae4-4ec2-8333-c94ed2e17123\"}}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","from":"TAY informationgovernance ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.informationgovernance@nhs.scot\"}","content-ids":"{\"59a1c01d-dcc3-4136-8d35-856f7dfdf1e2\":\"attachment1\",\"8e649580-aae4-4ec2-8333-c94ed2e17123\":\"attachment2\"}","text":"Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.55;\tiprev=pass (mail-uksouthazon11012055.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.55;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.96.55 ARC-Authentication-Results: i=1; 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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: URIBL_BLOCKED(0.00); URIBL.com: query refused, likely due to policy/overusage [nhs.scot:from_mime, nhs.scot:email, nhs.scot:from_smtp, nhs.scot:dkim, mail-uksouthazon11012055.outbound.protection.outlook.com:rdns, LOBP123MB8668.GBRP123.PROD.OUTLOOK.COM:mid, LO0P265CU003.outbound.protection.outlook.com:helo, mmalegal.co.uk:email, scot.nhs.uk:url] X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.97) [asn: 8075(-0.17), country: US(-0.00), ip: 52.101.96.55(-0.80)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.55:from] X-Symbol: DKIM_REPUTATION(-0.71) [-0.71117033584564] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.80) [-0.80121963328618] X-Symbol: SPF_REPUTATION_HAM(-0.71) [-0.71001687363139] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOBP123MB8668134645F573488170E6D38A0A2@LOBP123MB8668.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -4.4 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOBP123MB8668.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(366016)(19092799006)(376014)(6049299003)(1800799024)(69100299015)(4053099003)(4013099003)(13003099007)(8096899003)(22082099003)(18002099003)(56012099003)(38070700021)(3023799007)(4143699003)(6133799003)(5023799004)(11063799006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|366016|19092799006|376014|6049299003|1800799024|69100299015|4053099003|4013099003|13003099007|8096899003|22082099003|18002099003|56012099003|38070700021|3023799007|4143699003|6133799003|5023799004|11063799006; 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Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 04:31:04, 2026-05-28 04:31:04)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96\\x0D\\x0A
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 04:31:04, 2026-05-28 04:31:04)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96\\x0D\\x0Aexecute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 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#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 05:01:20] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","to":"\"evidence@mmalegal.co.uk\" ","from":"\"fv healthrecs-legal (NHS Forth Valley)\" ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-dls35031.png\",\"name\":\"Outlook-dls35031.png\",\"type\":\"image/png\",\"content-id\":\"807728ef-bada-4a6d-82f1-d941009c29ed\"},\"attachment2\":{\"filename\":\"Outlook-0b0ffkdk.png\",\"name\":\"Outlook-0b0ffkdk.png\",\"type\":\"image/png\",\"content-id\":\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\"}}","dkim":"{@nhs.scot : pass}","SPF":"fail","subject":"Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records","content-ids":"{\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\":\"attachment2\",\"807728ef-bada-4a6d-82f1-d941009c29ed\":\"attachment1\"}","text":"Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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boundary=\"_005_LOYP123MB3454B3812B54AFA00D2CDEE6C10B2LOYP123MB3454GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=MVIC4wvG+e7JtaVFUxt4isqHEiwjy4v3+XXm2/YKMR4=; b=lDMa79fdYUJdwYVRMesnY2SSG5eeeNifDBo8dPtnZzxdC36HSslNHPUaqmV3DW4baarOkYteEpVAZFGYBRqHb6tCvS09jmXx5OM86SER3Ou8bP6i99G7B+VMzqwg88sygZmnaJqPUygbdL2vPfOxJggGRd9Ev+5rP43C9vX9ENHGG2jDNtCIEVbqRc6+REbW6aJxqzdB0hz/b3oBn4fLUqRwEwPDBlZ83oLncXNNx22A9uhrT6FK1HgL/8wZr2+6eNSKdzzm8uELKb4lorJW/vhIGysY/L1U7RjSRMP9ogCN58R6xcqNkGRLeV6CUQoPX/bjClA2A2n66gXkEYrNzA== Date: Tue, 26 May 2026 11:58:16 +0000 From: \"fv healthrecs-legal (NHS Forth Valley)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id JUfLfcymT5WeQtwiOkqrDg for ; Tue, 26 May 2026 11:58:24.666 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRqQR-00000009QFV-2Jba\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 12:58:23 +0100 Received: from mail-uksouthazon11011069.outbound.protection.outlook.com ([52.101.95.69] helo=LO2P265CU024.outbound.protection.outlook.com)\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRqQR-00000008IKP-0URb\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 12:58:23 +0100 Received: from LOYP123MB3454.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:11d::6) by CWXP123MB5811.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:194::5) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.20; 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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.69(-0.52)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.69:from] X-Symbol: R_SPF_ALLOW(-0.20); 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x-microsoft-antispam: BCL:0;ARA:13230040|19092799006|376014|1800799024|6049299003|366016|56012099003|22082099003|18002099003|6133799003|3023799007|11063799006|38070700021|4053099003|4013099003|8096899003; x-microsoft-antispam-message-info: QWizpFZdy7Al4ef+EQ4vH9jhyUjt6dNPE/4n9zLTBwg6vnjWGrktoT+/X8qZPbb/59TSlMS/Jq2heKtvrEY+QP45ekfcNt2yPBcg4NFHyGRDYN59E/ZosoB606UKWxuL6Q4CEkLR+lMWsvVjhKIrTLszA1Gi9c4jYIMJW8mLfWmfv+JedI2Ro0Tn8B97m2pkr+jdOBAYp1JiCGDYN9L/mPKH37CLQ/hac6JHNX4ciyw1T1QmKj/472lmMFfL3HxTR7Tv/P/sLf8IcCbuVp5+Fk4XFQWQKKE+4bdpbRFdTaTucHyi6985muUHR1FBY3aTxHwNCJ4D6EduWtJZ3GzydKBrX5nTQvfrRDLF6e+rRchZHkd8drn7uJBgnBgwxaVuEJ+TqqOiVUl99tumRaDa/NYer9VcBp/1QKK1dSza4c1l08NuyV22gkHYsEeANcjUFkv6lzlWJcxV+DTngnrfTABMrOkrF7J3sgq9xMtPv1J23o1IGezbsPJt8OcfDWyQtMQCv0VPwKkgbETqqRn3K39ge3sFElO2E3NmIh7/59slcQMj1KcfneLLiIDe7HYmHFHhHMQn/Bqsn2aKsu+0ptPQfufdL5ruqkTICxRcJ4GXHmrFrmzJRRs6xswzXuTGfzxYLbHBi9w0E/D5hkdA65BhW2eutEFeLBZfc8bZlpyZmjojXJ5zjhdOdFGV7nHBZmGVhmQTSeJ4DcYz5isFEqIHkhbUVyHrN/nOfMVy/XEcv2R5slDekVMw5GhRqXXM x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ad4cf883-9f99-4804-c22a-08debb1e1228 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB3454:EE_|CWXP123MB5811:EE_","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpmvhs7j533bkgfTaxTYG"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpokenc4f6h9g19DO5uVt"}} [2026-05-28 05:01:20] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 05:01:20, 2026-05-28 05:01:20)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 05:01:20, 2026-05-28 05:01:20)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 05:13:30] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"470b5ee2-268e-48b3-a7b1-56d8e211701a\"},\"attachment2\":{\"filename\":\"Alan Fletcher Volume 1 Protected.pdf\",\"name\":\"Alan Fletcher Volume 1 Protected.pdf\",\"type\":\"application/pdf\"},\"attachment3\":{\"filename\":\"Alan Fletcher 3012876456 - EMIS Documents Protected.pdf\",\"name\":\"Alan Fletcher 3012876456 - EMIS Documents Protected.pdf\",\"type\":\"application/pdf\"},\"attachment4\":{\"filename\":\"Alan Fletcher 3012876456 - Consultations Protected.pdf\",\"name\":\"Alan Fletcher 3012876456 - Consultations Protected.pdf\",\"type\":\"application/pdf\"}}","text":"Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"4","dkim":"{@nhs.scot : pass}","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","subject":"Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","html":"
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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boundary=\"_008_LO0P123MB6414CBA916A45B10EE3C380CB10B2LO0P123MB6414GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=pzI/rpdsjIzpdFyIf6NbOkLcrELDzU1XO3Ueoc46XPE=; b=oQV+6L5H+ZoUKIhk5Dhbd1EyB7ousDB1qhOWN/d5Il0++QMfEvd6PlBIiKdUK0GFXTLa3rwmBPyCDoAmZfppKkDXWRQ/dgm6+C0QezvcdWy35MTTq8QG2D4+WSvBHwgemviu4OQ7syMhYbvH+oCVwZ2LvSJIe+2ntsvTNXNW5xi5ECHNZluGotvTd2oqkkKbirC5x8QtaZ8JM7YESlZ6S/TTtpRG5bXZboRTunrZRYCX3U5gxmlz4j4GQv5eRyT6O1mSf2IqDv/arLSfi/P+QG07o8rU1Zjxkj0M7WqFfytPdIJSaJSzRdO0rVkwfXOulldLjta77R/SJWI2xEq8tw== Date: Tue, 26 May 2026 14:55:11 +0000 From: \"Jenna Omand (NHS Greater Glasgow and Clyde)\" MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id _VbSD1cERHGJg8BkzPWFkQ for ; Tue, 26 May 2026 14:55:34.395 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRtBq-0000000Atz3-3B4d\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 15:55:32 +0100 Received: from mail-uksouthazon11010016.outbound.protection.outlook.com ([52.101.196.16] helo=LO3P265CU004.outbound.protection.outlook.com)\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRtBn-0000000G0kx-0XdL\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 15:55:29 +0100 Received: from LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:28d::13) by LO2P123MB7273.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:32b::16) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.20; 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Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Clients personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records six years after the date of last entry
  • Maternity records 25 years after the birth of the last child
  • Childrens and young peoples records until the child or young persons 25th birthday.
  • Mental health records 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Clients personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records six years after the date of last entry * Maternity records 25 years after the birth of the last child * Childrens and young peoples records until the child or young persons 25th birthday. * Mental health records 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 05:13:30, 2026-05-28 05:13:30)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 05:13:30, 2026-05-28 05:13:30)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"2","content-ids":"{\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\":\"attachment2\",\"75e976b3-916e-4f96-8141-0db6a58e99f6\":\"attachment1\"}","subject":"Re: Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","html":"
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpetv2pvkkij0jeI4bviD"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpggk07vvqqvvccggJ1uh"}} [2026-05-28 05:16:11] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 05:16:11, 2026-05-28 05:16:11)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 05:16:11, 2026-05-28 05:16:11)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 05:32:22] production.DEBUG: Inbound email data {"text":"Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your client�s parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","html":"

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
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CWXP265MB1846:EE_|LO0P265MB7041:EE_","cc":"","sender_ip":"185.151.28.76","SPF":"softfail","to":"","from":"","subject":"NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Mark.Corcoran@nrscotland.gov.uk\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@nrscotland.gov.uk : pass}"} [2026-05-28 05:32:22] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s par...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281,

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on Time in care records which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your clients parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on Time in care records which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 05:32:22, 2026-05-28 05:32:22)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s par...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281,

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your client�s parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 05:32:22, 2026-05-28 05:32:22)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 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Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s par...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 05:47:01] production.DEBUG: Inbound email data {"from":"\"Tillicoultry Medical Practice (1083\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","SPF":"fail","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=3y1cZjjSzpS887HMMbc5uPCHXY/wXUi9mYpX92oQeq4=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=Q4ZQePW6FYY2geVDXc7SP8IhtDSVM5Au6TXdoQmSaKT3ArO8WSG4FljOsGXp0MMqnpaoB6kdZL\t 3oIs4FGF1RCIJ1UK7AvMaPNSgbTG+pV1E/59DxPYM1RKI0Gj+M+iOlQACR3L52GgB+aL7djhoG\t lG5Lii4QfuVuaw6Tkt6oT2YF8kuqEcLHYIwasNj6NXcTFMI8dC7WY2BJtYe4pmkV9h5ylece7B\t zUfutq+v8QlfuK+2mp402ePHUADM4Oq+w6ybgsowpVLd+EXsQ0VXAAkE63pXoXi/oOUaWhMUDd\t +kYqYWR2fWXvfms4eIV5rw+GbGdsxs66Oey/IeS9+EFCBA==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=3y1cZjjSzpS887HMMbc5uPCHXY/wXUi9mYpX92oQeq4=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=kKUJdw7SpZuT4Q6hdrYzFbgfega7w97FaZKjRc5+BxCnzAxTAw5qmeNumNB7sXn/ok8Dz3PI/l\t eZwDZak/XGJ/g61P1bRltaGOtNthdQeNc87qNb65TStj4Hf9VK64eHBADYfCaXDmHkFq9Mz5AJ\t H7g3R/Ay80c6DAEP/5gfX7DhWVAVIj0XXzsmvBNY7mBroA/aUd9k3cbRZggK3A8slAhQDUTm+2\t g6aDdeMO0wPjRV4vJC0RTgt/h+gOqCOFiwXVocxr44IzceIdST1tJ2aq+RFNWsBOOLDa0pky4l\t iNARonv9t4YzvGC9CPfUbkVwCm3vLj8aHnHr7fMQP6bs/Q==; ARC-Seal: i=2; cv=pass; a=rsa-sha256; d=fwd-relay1.stackmail.com; s=s1;\t b=XlRonm4UxnuEgzMs73co15cp7VJQgtQWaP6z2WMUs4alu3BhXiqPiDHyODTFkgLb07Y0xD2C9Y\t xXqy9lhbwu0iLIQ815LXs50IGLShn5XXqReKvHJW1cijjFrW33TVTY4wV5rp7sizb/ADOUxxN8\t gI+POVLDTTh5ZEs1KnnAkKPtgCh499pdiHeaNhXcX5yhbiAcZKPdyW1/BwgtoxAtin2zpOfJv6\t fSzxhd9g64NC3j9dzn3K2scAVgZSLHGx8bdRKri7Al/lajHG/q0+pU5Bs7mQEUgcf65gs48LVA\t GZIp+83FRMsvqfoigcXGAY9TdCiWgDZYhNGR4prSqbSZbQ==; ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=bVLYrGKmxSYd5BD51YHERNHJe8qra/IKG6ePHyvC1GyPuKvja2TLOww+bFKmWUo+3cZfj7OAAd\t 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boundary=\"_=_swift_v4_1779875058_a8f1ae02a830295f6382b79b7bdba2ac_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779875059;\tbh=uR22uaal7GYGCTMODv/s0i4aLK8dFAAj9hwO+IznYi0=;\tb=g9mXzxi+KSxu74WtOIj9uUosgttBD6KooCPOMlTpDEaQf/XdW5LAhXX2Gf6ZRZAMN/P6\tDg66lP1/5FpLjaWTqv8lrQ+63VlbV1Ml6E0ilA4Gr5DpsJEW3wuE6oco14MMAmpJ6O/pGi\t0z1cEXhYK5ev96h+97eObIZHp38nLQOWVy0v6EqGC8BiyhEkoaOwn+lyMQFI7eYInnPFwg\tA9WmrGjeKgpp0Jbf+fV4Z/LMFCsFjyZbzBFbdnGPbNbyP/PQxVyfvjMjNFbDerMcdJvSr1\tMI162XU++tKiZ89ansLrZyX4uYCvTTG8ubEdSl6Vc0AHIZd4mJ7AFJUYEo04M3eA== Date: Wed, 27 May 2026 09:44:19 +0000 (UTC) From: \"Tillicoultry Medical Practice (1083\" MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id ewR_kgsHS4ysFylkQITxyg for ; Wed, 27 May 2026 09:44:22.556 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSAoH-0000000Gr1U-1oV5\tfor evidence@parse.mmalegal.co.uk;\tWed, 27 May 2026 10:44:21 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSAoG-000000088l8-3ORe\tfor evidence@mmalegal.co.uk;\tWed, 27 May 2026 10:44:21 +0100 Received: by recvd-6d75975858-z5f98 with SMTP id recvd-6d75975858-z5f98-1-6A16BCF3-2D\t2026-05-27 09:44:19.483914186 +0000 UTC m=+2463688.422964964 Received: from [172.31.165.235] (unknown)\tby geopod-ismtpd-0 (SG) with ESMTP\tid Turz0oOYRVGct21oH6OY6A\tfor ;\tWed, 27 May 2026 09:44:19.222 +0000 (UTC) Received-SPF: pass (mx3.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Wed, 27 May 2026 10:44:21 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.W8mtpf1qlAUnSaOoDycjm9o6ot18D3PnrHcBHQfgzGGt/jVwOECd+XLCdLtzJhiZ0fYciNML6C3nER+GkhNVjCncelHs6pPU8+x5wTQWoot1MXT3DdsNyIPo5r7ksX9xVI7DvfWeXuGDVmxdteeuk4NgmdUgdu0Ei0nZ1m58LBHMnZADaMSViCrHLp3MWS0zBF/z5+31ovYw6/P5E13T/eufC/210qGU+cH9vhjIMGR4Hb550WHIquKMLnNoJjtMNJBeGCJ8BjuFYHpSGwtSXw== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.18) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.18) [asn: 11377(-0.18), country: US(-0.00), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: d7cbaad89cc0fb2b86a5ea74c328a76c@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","to":"MMA Legal ","subject":"Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request","text":"� Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 � Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. � �","html":"

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

","attachments":"0"} [2026-05-28 05:47:01] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AT...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request,

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. , 2026-05-28 05:47:01, 2026-05-28 05:47:01)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AT...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request,

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

, � Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 � Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. � �, 2026-05-28 05:47:01, 2026-05-28 05:47:01)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AT...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 06:00:07] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=SEhcwGo7r+MZmGijOPuF9XhA2/3L1bVVjq+s/UHfRJU=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=p4jXFNAhbXfeycwvyEHJWiwiQcO3o3rM8ET0dndhYox7RZ84Sf1vbVuoBJ5xUNtNl0BGDjoGGG\t Z3xd57mOnkBPC42ETa21PAS93RqH3z5fEwtYQz38Wl6U2vFn9k7TXRMQHJ/SurEKe8pU/q7hn4\t w+yO2u7MXGXxgx8KN9DwPjdnHe+unGwFEZ5y/cezNNnImTnWyfz1JyOYEj9aTRq4xlGhICb79o\t RNB+jxbCfUL/6d6ymcxtEZ+ahFwk6j/UWFKhGs4Z0lKIdyDl2y/sMsR2Sw5ftdV/OXFEy5j8vQ\t m7dicAMBdQMBebaaWvuTwP27IpmvQQJP2a/Ib2zWtqggVg==; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=CQ3iJgvFv9JKrC+Jn4d5pdEPqUI08tDqbHnjLm1+kGs=; b=ZnXL3wk0LziKZXt3PYOoJQJ3kU\tIhZwfShWH9j3XfPVjUU33Wti+j64M56iKBy0UeCVmNB6W2J9uDBYRGEYT8FNH860OrlRbXXRldXxt\tJDIjfqcq0fLP3Z1TG6xzNapRzaILNNQaNFaBnTXm9RasYtfk/MknwXGQgLmufi1i8oIsdqLDuSbir\tes1SU7S9f0YpNJW0OF5BDN9RbSWOA/YVKDqns+gVy3SlxmRt1FN7zdwlHfgY/nGDMGQtQwHwcKzF5\tjXA3gPo8TONJAyHjWiKPRvKEzfpBGOWRYg6rK9yuSNDTec3zEpLE4G2jCHPHe5K6omuPceq6ev3rZ\tQy9aRQjg==; Date: Tue, 26 May 2026 10:56:37 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id TX2BRWZuQoaBtYP8HOrsAQ for ; Tue, 26 May 2026 09:56:58.969 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRoWv-00000009Ur7-1unE\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRoWu-00000002lII-2oxg\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wRoWc-0004vo-1V; Tue, 26 May 2026 10:56:54 +0100 Received-SPF: pass (mx2.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Tue, 26 May 2026 10:56:57 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61611 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.63) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.10) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.53) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.32) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: IP_REPUTATION_HAM(-0.28) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.63) [-0.63501134286625] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.10) [-0.10266048576496] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.53) [-0.53372798966175] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.32); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: IP_REPUTATION_HAM(-0.28) [asn: 35425(-0.18), country: GB(-0.00), ip: 89.16.161.57(-0.09)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wRoWc-0004vo-1V@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.3 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","SPF":"softfail","subject":"Subject Access Request Ref edir:61611","from":"informationrightsofficer7@edinburgh.gov.uk","attachments":"0","to":"evidence@mmalegal.co.uk"} [2026-05-28 06:00:07] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 06:00:07, 2026-05-28 06:00:07)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 06:00:07, 2026-05-28 06:00:07)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 06:08:38] production.DEBUG: Inbound email data {"subject":"RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=scotland.police.uk header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.100;\tiprev=pass (mail-ukwestazon11022100.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.100;\tspf=pass smtp.mailfrom=Scotland.police.uk;\tdkim=pass header.d=scotland.police.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.101.100 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass (sender ip is 195.11.109.2) smtp.rcpttodomain=mmalegal.co.uk smtp.mailfrom=scotland.police.uk; 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client-ip=52.101.101.100; envelope-from=DataProtectionSubjectAccess@Scotland.police.uk; helo=CWXP265CU010.outbound.protection.outlook.com; Received-SPF: Pass (protection.outlook.com: domain of Scotland.police.uk designates 195.11.109.2 as permitted sender) receiver=protection.outlook.com; client-ip=195.11.109.2; helo=hybrid.scotland.police.uk; pr=C References: Resent-Date: Tue, 26 May 2026 13:49:32 +0100 Resent-From: evidence@mmalegal.co.uk Subject: RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] Thread-Index: AdzblmjaG1m2bYFYQByrK6P+2L9PCgNctgh3AQEV0RA= Thread-Topic: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] To: \"evidence@mmalegal.co.uk\" X-EOPAttributedMessage: 0 X-Forefront-Antispam-Report: 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HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.47); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: IP_REPUTATION_HAM(-0.62) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.101.100(-0.39)] X-Symbol: SUSPICIOUS_AUTH_ORIGIN(0.00); Message authenticated, but from a suspicios origin (potentially an injector) X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~] Message-ID: b35940ed6e324b90b840befe529842df@scotland.police.uk X-Milter-Del: X-Spam X-Spam-Score: -3.8 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.11]","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","from":"Data Protection Subject Access\t","content-ids":"{\"image001.png@01DCED16.686C3E60\":\"attachment1\",\"image002.png@01DCED16.686C3E60\":\"attachment2\"}","text":"OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCED16.686C3E60\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCED16.686C3E60\"},\"attachment3\":{\"filename\":\"SAR-26-04014 - Response.pdf\",\"name\":\"SAR-26-04014 - Response.pdf\",\"type\":\"application/pdf\"}}","SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","html":"

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

","attachments":"3","dkim":"{@scotland.police.uk : pass}","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phps40j5shi53gv4l5EUmp"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php6amffm98smon5ZTEGld"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpbi979fsh7tsaeujmuYL"}} [2026-05-28 06:08:38] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Lrach-ln: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Lrach-ln: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-28 06:08:38, 2026-05-28 06:08:38)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-28 06:08:38, 2026-05-28 06:08:38)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): 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[2026-05-28 06:14:54] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","attachments":"7","sender_ip":"185.151.28.76","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","dkim":"{@nhs.scot : pass}","text":"Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.28;\tiprev=pass (mail-uksouthazon11011028.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.28;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.95.28 ARC-Authentication-Results: i=1; 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Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"75e976b3-916e-4f96-8141-0db6a58e99f6\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\"},\"attachment3\":{\"filename\":\"Outlook-5k2x15bf.png\",\"name\":\"Outlook-5k2x15bf.png\",\"type\":\"image/png\",\"content-id\":\"715d49df-7018-4234-b9a4-63d38221bc8e\"},\"attachment4\":{\"filename\":\"Outlook-5m30v05v.png\",\"name\":\"Outlook-5m30v05v.png\",\"type\":\"image/png\",\"content-id\":\"2f06de37-2f22-4bf9-8f64-8928f93ee4a1\"},\"attachment5\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"53d93b0b-48d5-4693-ab61-ded2b7fc22f7\"},\"attachment6\":{\"filename\":\"EMIS consultations - redactions applied.pdf\",\"name\":\"EMIS consultations - redactions applied.pdf\",\"type\":\"application/pdf\"},\"attachment7\":{\"filename\":\"EMIS documents - redactions applied.pdf\",\"name\":\"EMIS documents - redactions applied.pdf\",\"type\":\"application/pdf\"}}","content-ids":"{\"2f06de37-2f22-4bf9-8f64-8928f93ee4a1\":\"attachment4\",\"53d93b0b-48d5-4693-ab61-ded2b7fc22f7\":\"attachment5\",\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\":\"attachment2\",\"715d49df-7018-4234-b9a4-63d38221bc8e\":\"attachment3\",\"75e976b3-916e-4f96-8141-0db6a58e99f6\":\"attachment1\"}","attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php0m2f22keq67d5i4Q61z"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpcpi1qcs0sum7cSnbxW4"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpm51muco0qi7a3Bcwdi7"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/php2as0q2i843e2bPQJnOV"},"attachment7":{"Illuminate\\Http\\UploadedFile":"/tmp/php9gpd5cqirpl45ITTTla"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpqgoj9hmfc9ms2psW6fV"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpmomc7i0j37k40wElpZO"}} [2026-05-28 06:14:54] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 06:14:54, 2026-05-28 06:14:54)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 06:14:54, 2026-05-28 06:14:54)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 06:52:42] production.DEBUG: Inbound email data {"from":"TAY accessmrninewells ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-p42sbmjr.png\",\"name\":\"Outlook-p42sbmjr.png\",\"type\":\"image/png\",\"content-id\":\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\"},\"attachment2\":{\"filename\":\"Outlook-ebtmbmun.png\",\"name\":\"Outlook-ebtmbmun.png\",\"type\":\"image/png\",\"content-id\":\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\"}}","content-ids":"{\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\":\"attachment2\",\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\":\"attachment1\"}","text":"Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","SPF":"fail","attachments":"2","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.30;\tiprev=pass (mail-ukwestazon11012030.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.30;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.101.30 ARC-Authentication-Results: i=1; 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Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

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and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","to":"\"evidence@mmalegal.co.uk\" ","subject":"Re: Data Subject Access Request - Mr Stewart Fraser","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpg9rm0ia6drfjdT8gA15"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpbde87j09jgubc4Pgpwy"}} [2026-05-28 06:52:42] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 06:52:42, 2026-05-28 06:52:42)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 06:52:42, 2026-05-28 06:52:42)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 07:11:39] production.DEBUG: Inbound email data {"attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.100.29;\tiprev=pass (mail-ukwestazon11011029.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.29;\tspf=pass smtp.mailfrom=aapct.scot.nhs.uk;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.100.29 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Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","sender_ip":"185.151.28.75","SPF":"fail","from":"aa.Subject Access Request ","subject":"Fw: Data Subject Access Request - Miss Alexis Prowse - Client Reference: 100881","text":"Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------"} [2026-05-28 07:11:39] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Miss Alexis Prowse - Client Reference: 100881,
Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 07:11:39, 2026-05-28 07:11:39)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Miss Alexis Prowse - Client Reference: 100881,
Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 07:11:39, 2026-05-28 07:11:39)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 07:16:10] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","to":"\"evidence@mmalegal.co.uk\" ","subject":"Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"SubjectAccessRequest@aapct.scot.nhs.uk\"}","text":"Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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boundary=\"_000_CWXP123MB5132A23CC080FC6C169296BF850A2CWXP123MB5132GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scottish.onmicrosoft.com; s=selector1-scottish-onmicrosoft-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=gVxdn8V3sh2AqO/NjVperK7GDUic3WmWDUFyaXRiZW0=; b=UCfWbUaeIG+VAecakJgu0GzrGwfa2pzAq9t4wG+1sJcWIexdZeNZbPy8AGrtxl1yopz4Cz9WIVyvO1PWzaDvsFTbiYJoZz/gy1ejotDFLp3MMRxuMbAkYUIUA3wHgEf4XhyO1XxSKFMFUJhqPFpNbfHaef2wfgSGqTKUYIdbAr8= Date: Mon, 25 May 2026 08:09:50 +0000 From: aa.Subject Access Request Importance: high In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id k22dmkCaRdieQweqbQaAeA for ; Mon, 25 May 2026 08:09:54.212 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRQNl-00000001Buk-0h44\tfor evidence@parse.mmalegal.co.uk;\tMon, 25 May 2026 09:09:53 +0100 Received: from mail-ukwestazon11011050.outbound.protection.outlook.com ([52.101.100.50] helo=CWXP265CU009.outbound.protection.outlook.com)\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRQNk-00000003GjG-2PL9\tfor evidence@mmalegal.co.uk;\tMon, 25 May 2026 09:09:52 +0100 Received: from CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:137::5) by LO3P123MB3306.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:106::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.17; 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DMARC permit policy [aapct.scot.nhs.uk, none] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: HAS_X_PRIO_ONE(0.00); Message has X-Priority header set to 1 [1] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-0.98); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.95) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.100.50(-0.71)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.100.50:from] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [3] X-Symbol: DKIM_REPUTATION(-0.41) [-0.4130495301703] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.72) [-0.72758574108814] X-Symbol: SPF_REPUTATION_HAM(-0.58) [-0.58372056344793] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scottish.onmicrosoft.com:+] Message-ID: CWXP123MB5132A23CC080FC6C169296BF850A2@CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -2.5 (--) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=aapct.scot.nhs.uk; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(69100299015)(376014)(366016)(38070700021)(4143699003)(5023799004)(6133799003)(11063799006)(56012099003)(18002099003)(22082099003)(13003099007)(8096899003);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|69100299015|376014|366016|38070700021|4143699003|5023799004|6133799003|11063799006|56012099003|18002099003|22082099003|13003099007|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-senderadcheck: 1 x-ms-exchange-sharedmailbox-routingagent-processed: True x-ms-office365-filtering-correlation-id: 501f6269-e3f0-4d82-8906-08deba34fe89 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP123MB5132:EE_|LO3P123MB3306:EE_","dkim":"{@scottish.onmicrosoft.com : pass}","from":"aa.Subject Access Request ","sender_ip":"185.151.28.76","SPF":"fail"} [2026-05-28 07:16:10] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262,
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

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, Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 07:16:10, 2026-05-28 07:16:10)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262,
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 07:16:10, 2026-05-28 07:16:10)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 07:21:23] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=2; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=notification.intuit.com header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=167.89.58.229;\tiprev=pass (o2.e.notification.intuit.com) smtp.remote-ip=167.89.58.229;\tspf=pass smtp.mailfrom=e.notification.intuit.com;\tdkim=pass header.d=notification.intuit.com header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; 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t=1779794302;\tbh=dTI/JY7Tp3kQ43xhrWh+2aV3eDkzr41K199jTJ6/h6g=;\tb=CC4bTa10Zgvgtjx2KaaoGaf6vRTmSsk5318QA5SOtNSdpnDuNT7VeIU718Gvr+meA03r\t/CaEj5t+zwj//FNayEIBkDZw4P0e0AgZwqxCuGIrp01g1x7livkufBEh0sTn5DrrCCATLO\t4MrUfxPEh55VQ5M/p8M/arZaa7WjCse8mljc+srZjY10LR009Gqbopsd1zLRcWomDAzLES\tc7P8Jgm+2EqPJy4Ibm8a3uC2Y40on9CYcprMyvCDMJ11KCBBzPADatFeYDDoA4TYviPr6Y\tgzNif3iRPDTtiBhtaac44Pdw/yy4pIayKsOei2cyL7NtVVYZ22iMBfTV3noojD+Q== Date: Tue, 26 May 2026 11:18:22 +0000 (UTC) From: Southfield Medical Practice List-Unsubscribe: https://intuit.com/unsubscribe/page.htm?uid=ef5287c3-6889-4692-bd6d-7aa4519986cd Message-ID: Mime-Version: 1.0 Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id -bUgjr4kQHOfBR10-NQMmw for ; Tue, 26 May 2026 11:18:27.011 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 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Resent-From: evidence@mmalegal.co.uk Subject: Invoice 1700 from Southfield Medical Practice To: evidence@mmalegal.co.uk X-Accept-Language: en X-Entity-ID: u001.fXpxriuEUg7tew6Rema50w== X-Forwarded-For: bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 167.89.58.229 X-SG-EID: u001.ck9J3XhURA9JV+YQyzjUkXVnC0ucYTp0Lff0UtaOqnAohmypmG+2tuDLhC8okMMXqmi8uaIlieHzE2dowMPzNnuLqu7u2p2/IFH4jacmF2ouRTEowEq0J2f6IKs8l4Vn5VzGZboolLwcMv/9MriD/HH5dx0zNWgPNW0u0/P0lj1/kIZgGoI+4P3krzwPhmvzzIyLKOEhLVRSYs0wsgMUtLoNEdyo5/bBNwBIPNYkwZP8nqR8+qP+48paE5gBGLRcyB1B9IQMNCHAudwavHiktVgCMfvM+XW9JUl0gE448hs= X-SG-ID: u001.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 X-SenderName-ClientID: ef5287c3-6889-4692-bd6d-7aa4519986cd X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.10) Symbol: TO_DN_NONE(0.00) Symbol: HAS_LIST_UNSUB(-0.01) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: MV_CASE(0.50) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.37) Symbol: GENERIC_REPUTATION(-0.47) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.49) Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00) Symbol: HAS_ATTACHMENT(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TAGGED_FROM(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: R_DKIM_ALLOW(-0.90) Symbol: RCVD_COUNT_THREE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: IP_REPUTATION_HAM(-0.63) Symbol: ZERO_FONT(0.20) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: FORGED_SENDER(0.30) Symbol: MIME_TRACE(0.00) Symbol: ARC_NA(0.00) Symbol: HAS_REPLYTO(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MANY_INVISIBLE_PARTS(0.10); Many parts are visually hidden [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: HAS_LIST_UNSUB(-0.01); Has List-Unsubscribe header X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: MV_CASE(0.50); Mime-Version .vs. MIME-Version X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [167.89.58.229:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:167.89.58.229] X-Symbol: DKIM_REPUTATION(-0.37) [-0.37005408979423] X-Symbol: GENERIC_REPUTATION(-0.47) [-0.47110079989079] X-Symbol: ASN(0.00) [asn:11377, ipnet:167.89.0.0/18, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.49) [-0.49653518541947] X-Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00); Reply-To domain does not match the To domain X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [notification.intuit.com:+] X-Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00); Reply-To domain does not match the From domain X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [notification.intuit.com, reject] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [2327135-7458-evidence=mmalegal.co.uk] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: R_DKIM_ALLOW(-0.90); DKIM verification succeed [notification.intuit.com:s=s1] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: IP_REPUTATION_HAM(-0.63) [asn: 11377(-0.17), country: US(-0.00), ip: 167.89.58.229(-0.46)] X-Symbol: ZERO_FONT(0.20); Zero sized font used [2] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [derek.geddes@nhs.scot] Message-ID: eFDRuaL_S4uJYvXxa8-WHg@geopod-ismtpd-4 X-Milter-Del: X-Spam X-Spam-Score: -1.9 (-) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","dkim":"{@notification.intuit.com : pass}","to":"evidence@mmalegal.co.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"name\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"type\":\"application/pdf\"}}","html":" QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
� Intuit, Inc. All rights reserved.
Privacy | Security | Terms of Service
�
\"\" ","attachments":"1","SPF":"fail","from":"Southfield Medical Practice ","subject":"Invoice 1700 from Southfield Medical Practice","sender_ip":"185.151.28.76","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpn1gn4bcvpn9d4RAx05q"}} [2026-05-28 07:21:23] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
, ?, 2026-05-28 07:21:23, 2026-05-28 07:21:23)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
� Intuit, Inc. All rights reserved.
Privacy | Security | Terms of Service
�
\"\" , ?, 2026-05-28 07:21:23, 2026-05-28 07:21:23)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), 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#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 07:31:06] production.DEBUG: Inbound email data {"from":"TAY informationgovernance ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.informationgovernance@nhs.scot\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"fail","subject":"Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-fgnzn4wz.png\",\"name\":\"Outlook-fgnzn4wz.png\",\"type\":\"image/png\",\"content-id\":\"59a1c01d-dcc3-4136-8d35-856f7dfdf1e2\"},\"attachment2\":{\"filename\":\"Outlook-2mgx0tl3.png\",\"name\":\"Outlook-2mgx0tl3.png\",\"type\":\"image/png\",\"content-id\":\"8e649580-aae4-4ec2-8333-c94ed2e17123\"}}","text":"Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","to":"\"evidence@mmalegal.co.uk\" ","content-ids":"{\"59a1c01d-dcc3-4136-8d35-856f7dfdf1e2\":\"attachment1\",\"8e649580-aae4-4ec2-8333-c94ed2e17123\":\"attachment2\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.55;\tiprev=pass (mail-uksouthazon11012055.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.55;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.96.55 ARC-Authentication-Results: i=1; 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boundary=\"_005_LOBP123MB8668134645F573488170E6D38A0A2LOBP123MB8668GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=xu5pByouATgzM3od8aqv4QQ44PmOZZvyIkZWbThPC5Y=; b=pvtVea4swPND3TbiLR6ot5BU9dAaFfUjNpKbiM23/hY0N1l7EBEnvx0Exgxc0RF5zk3Mnc4jirPt6/okrR79QzD9A3sbjiw26A8xRjoZv76RmO0zeHwS2sfRcfMNBH1oH4bPkB0yL0ffBiDFsOitfJuw+6H5mltNYCmU7HRPlhrdGKlRNBtIVB38bLBaBUcLVt+Bdpr8phZ/CMZi6G0Es6x+3sz+g2rP6v0Qpp01mu0cJGohE8GltF8OAFvAdiPa5Z9R8wuCBnOSfIDaPF0kRbKXAGRPGEKOPkwWsikI32e8SxRjCy14LMFXpjFEQA4mdaNTGafPFnjVFvECQ8avfQ== Date: Mon, 25 May 2026 14:27:55 +0000 From: TAY informationgovernance In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id PZXSyqzNQYmRzJuPl4pxaw for ; Mon, 25 May 2026 14:27:59.387 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRWHe-00000005EOv-1FTZ\tfor evidence@parse.mmalegal.co.uk;\tMon, 25 May 2026 15:27:58 +0100 Received: from mail-uksouthazon11012055.outbound.protection.outlook.com ([52.101.96.55] helo=LO0P265CU003.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRWHd-000000048X0-3OER\tfor evidence@mmalegal.co.uk;\tMon, 25 May 2026 15:27:58 +0100 Received: from LOBP123MB8668.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:47f::22) by CWLP123MB7446.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:220::9) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.20; 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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: URIBL_BLOCKED(0.00); URIBL.com: query refused, likely due to policy/overusage [nhs.scot:from_mime, nhs.scot:email, nhs.scot:from_smtp, nhs.scot:dkim, mail-uksouthazon11012055.outbound.protection.outlook.com:rdns, LOBP123MB8668.GBRP123.PROD.OUTLOOK.COM:mid, LO0P265CU003.outbound.protection.outlook.com:helo, mmalegal.co.uk:email, scot.nhs.uk:url] X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); 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Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"2","dkim":"{@nhs.scot : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpd0i4b8cdmjlgeiegtbR"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpcefqspi459el6r9PkI3"}} [2026-05-28 07:31:06] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96\x0D\x0A
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 07:31:06, 2026-05-28 07:31:06)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96\\x0D\\x0A
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 07:31:06, 2026-05-28 07:31:06)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96\\x0D\\x0Aexecute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 07:45:32] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","subject":"Re: Data Subject Access Request - Mr James Cassidy","text":"Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","html":"
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


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are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
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**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
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b=m63tAvk9XFr+WTjd8LY7ugivlvlB2J0CNJZu59zbhb+8VDuK2g07uqvT4jeto7bgCURn03yrl7cL1L4zWUHoKeBXOmJJ2w7LCX1ykmbqfW+drKPSQDhuAV6X8hTYC5rNR4oUSmt0TysEDK5doqEi7N9vaJS3uJ162BrS9EU6qdqhULjowQGgn2q0PXi6HLtjE15o1COL8BgD8nO9N/0jmYE07lqvjEKRro4sH4JqsshtoP6KDUGrDp2sOTTMCJ+JiDHO3EAMlDcfv2tpOsn7q8slkZBr/XcNKW5P0gPQsJaBWldebUqmQHKej+NJJoRpUsVzrlnN0Ht459emiw7WAA== Date: Thu, 28 May 2026 07:45:00 +0000 From: DataProtection In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id 94h63J5MRFmkvnd3S7KrZQ for ; Thu, 28 May 2026 07:45:29.096 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSVQl-00000006mzo-3byC\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 08:45:28 +0100 Received: from mail-ukwestazon11020125.outbound.protection.outlook.com ([52.101.195.125] 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References: \t\t\t\t Resent-Date: Thu, 28 May 2026 08:45:27 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Thread-Index: AQHc2KClGK/tTGJKB0mnCH5urREGJLX3kFhggAF0L9WAHeYtj4AABOKsgAARaQCAAuKrRIAAEwPpgAiCTA8= Thread-Topic: Data Subject Access Request - Mr James Cassidy To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: DataProtection@south-ayrshire.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 2e381d99-0a31-4d1f-2c98-08debc8d11a8 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: f498c7a9-6557-4aa5-98ac-8fd916178fd9 X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 07:45:19.0444 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 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CWXP265MB32557077DCA3626BB5DBDE1CDE082@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.9 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(6049299003)(376014)(1800799024)(366016)(786006)(56012099006)(5023799004)(11063799006)(4143699003)(22082099003)(18002099003)(38070700021)(8096899003)(4013099003)(13003099007)(4053099003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|6049299003|376014|1800799024|366016|786006|56012099006|5023799004|11063799006|4143699003|22082099003|18002099003|38070700021|8096899003|4013099003|13003099007|4053099003; x-microsoft-antispam-message-info: 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","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-3msualvg.png\",\"name\":\"Outlook-3msualvg.png\",\"type\":\"image/png\",\"content-id\":\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\"},\"attachment2\":{\"filename\":\"Outlook-1xq4j0ec.png\",\"name\":\"Outlook-1xq4j0ec.png\",\"type\":\"image/png\",\"content-id\":\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\"},\"attachment3\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"4f394150-d876-41ea-a17a-d299d6f6cdeb\"}}","attachments":"3","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phptl9idgml47v3aMNjEnJ"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpqvgv38ujlmtraNBJ8GV"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php0n78p34hhp4paPErXES"}} [2026-05-28 07:45:32] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

 


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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 07:45:32, 2026-05-28 07:45:32)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 07:45:32, 2026-05-28 07:45:32)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 07:46:04] production.DEBUG: Inbound email data {"from":"DataProtection ","html":"
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


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As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","sender_ip":"185.151.28.76","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachments":"3","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@south-ayrshire.gov.uk : pass}","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","content-ids":"{\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\":\"attachment2\",\"4f394150-d876-41ea-a17a-d299d6f6cdeb\":\"attachment3\",\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\":\"attachment1\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpok03184dvb3vaDFBdXb"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php59vcc806t5qrd9by77y"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjgpasomalgs77TNTwYl"}} [2026-05-28 07:46:04] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

 


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intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 07:46:04, 2026-05-28 07:46:04)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 07:46:04, 2026-05-28 07:46:04)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 07:47:07] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-3msualvg.png\",\"name\":\"Outlook-3msualvg.png\",\"type\":\"image/png\",\"content-id\":\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\"},\"attachment2\":{\"filename\":\"Outlook-1xq4j0ec.png\",\"name\":\"Outlook-1xq4j0ec.png\",\"type\":\"image/png\",\"content-id\":\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\"},\"attachment3\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"4f394150-d876-41ea-a17a-d299d6f6cdeb\"}}","html":"
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","to":"\"evidence@mmalegal.co.uk\" ","subject":"Re: Data Subject Access Request - Mr James Cassidy","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","sender_ip":"185.151.28.76","from":"DataProtection ","content-ids":"{\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\":\"attachment2\",\"4f394150-d876-41ea-a17a-d299d6f6cdeb\":\"attachment3\",\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\":\"attachment1\"}","text":"Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","SPF":"softfail","attachments":"3","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.125;\tiprev=pass (mail-ukwestazon11020125.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.125;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.125 ARC-Authentication-Results: i=1; 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Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 07:47:07, 2026-05-28 07:47:07)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 07:47:07, 2026-05-28 07:47:07)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 07:48:39] production.DEBUG: Inbound email data {"from":"DataProtection ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","content-ids":"{\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\":\"attachment2\",\"4f394150-d876-41ea-a17a-d299d6f6cdeb\":\"attachment3\",\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\":\"attachment1\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"softfail","subject":"Re: Data Subject Access Request - Mr James Cassidy","attachments":"3","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=south-ayrshire.gov.uk 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 2e381d99-0a31-4d1f-2c98-08debc8d11a8 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO8P265MB7946:EE_","sender_ip":"185.151.28.76","to":"\"evidence@mmalegal.co.uk\" ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-3msualvg.png\",\"name\":\"Outlook-3msualvg.png\",\"type\":\"image/png\",\"content-id\":\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\"},\"attachment2\":{\"filename\":\"Outlook-1xq4j0ec.png\",\"name\":\"Outlook-1xq4j0ec.png\",\"type\":\"image/png\",\"content-id\":\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\"},\"attachment3\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"4f394150-d876-41ea-a17a-d299d6f6cdeb\"}}","text":"Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","dkim":"{@south-ayrshire.gov.uk : pass}","html":"
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php6heqppjck1v1abdXT9S"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpsumi3dot10ciarSWJoa"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phphkp09gdrnpt7aUSmo4M"}} [2026-05-28 07:48:39] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 07:48:39, 2026-05-28 07:48:39)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 07:48:39, 2026-05-28 07:48:39)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 07:50:41] production.DEBUG: Inbound email data {"attachments":"3","sender_ip":"185.151.28.76","subject":"Re: Data Subject Access Request - Mr James Cassidy","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-3msualvg.png\",\"name\":\"Outlook-3msualvg.png\",\"type\":\"image/png\",\"content-id\":\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\"},\"attachment2\":{\"filename\":\"Outlook-1xq4j0ec.png\",\"name\":\"Outlook-1xq4j0ec.png\",\"type\":\"image/png\",\"content-id\":\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\"},\"attachment3\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"4f394150-d876-41ea-a17a-d299d6f6cdeb\"}}","text":"Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","content-ids":"{\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\":\"attachment2\",\"4f394150-d876-41ea-a17a-d299d6f6cdeb\":\"attachment3\",\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\":\"attachment1\"}","dkim":"{@south-ayrshire.gov.uk : pass}","to":"\"evidence@mmalegal.co.uk\" ","from":"DataProtection ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; 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Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","SPF":"softfail","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phppoikf1sbkt776cdl4mb"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpe45u978at476fioJufA"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpf6kjavqk64o7bAd3T4U"}} [2026-05-28 07:50:41] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 07:50:41, 2026-05-28 07:50:41)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 07:50:41, 2026-05-28 07:50:41)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): 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Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 07:54:43] production.DEBUG: Inbound email data {"from":"DataProtection ","dkim":"{@south-ayrshire.gov.uk : pass}","subject":"Re: Data Subject Access Request - Mr James Cassidy","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachments":"3","content-ids":"{\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\":\"attachment2\",\"4f394150-d876-41ea-a17a-d299d6f6cdeb\":\"attachment3\",\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\":\"attachment1\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","html":"
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


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This email and any files transmitted with it are confidential and
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are addressed. If you have received this email in error please notify
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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.89) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.125(-0.66)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.125:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.95) [-0.9525878759515] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~, 6:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.66) [-0.66857362278507] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.9453019612866] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [south-ayrshire.gov.uk:+] Message-ID: CWXP265MB32557077DCA3626BB5DBDE1CDE082@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.9 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; 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As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpcekq0gdh1318a0ye4Gn"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php202c4eqqk5097ZzLsGJ"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php331rv6e4kka42bf4XaQ"}} [2026-05-28 07:54:43] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 07:54:43, 2026-05-28 07:54:43)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 07:54:43, 2026-05-28 07:54:43)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 08:01:22] production.DEBUG: Inbound email data {"dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.76","subject":"Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records","content-ids":"{\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\":\"attachment2\",\"807728ef-bada-4a6d-82f1-d941009c29ed\":\"attachment1\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","from":"\"fv healthrecs-legal (NHS Forth Valley)\" ","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; 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(mail-uksouthazon11011069.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.69;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.95.69 Content-Type: multipart/related; boundary=\"_005_LOYP123MB3454B3812B54AFA00D2CDEE6C10B2LOYP123MB3454GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=MVIC4wvG+e7JtaVFUxt4isqHEiwjy4v3+XXm2/YKMR4=; b=lDMa79fdYUJdwYVRMesnY2SSG5eeeNifDBo8dPtnZzxdC36HSslNHPUaqmV3DW4baarOkYteEpVAZFGYBRqHb6tCvS09jmXx5OM86SER3Ou8bP6i99G7B+VMzqwg88sygZmnaJqPUygbdL2vPfOxJggGRd9Ev+5rP43C9vX9ENHGG2jDNtCIEVbqRc6+REbW6aJxqzdB0hz/b3oBn4fLUqRwEwPDBlZ83oLncXNNx22A9uhrT6FK1HgL/8wZr2+6eNSKdzzm8uELKb4lorJW/vhIGysY/L1U7RjSRMP9ogCN58R6xcqNkGRLeV6CUQoPX/bjClA2A2n66gXkEYrNzA== Date: Tue, 26 May 2026 11:58:16 +0000 From: \"fv healthrecs-legal (NHS Forth Valley)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id JUfLfcymT5WeQtwiOkqrDg for ; Tue, 26 May 2026 11:58:24.666 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRqQR-00000009QFV-2Jba\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 12:58:23 +0100 Received: from mail-uksouthazon11011069.outbound.protection.outlook.com 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Resent-Date: Tue, 26 May 2026 12:58:23 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records Thread-Index: AQHc7QQhKzmRUeyY1EOzkZlqi6Zas7YgL7Hh Thread-Topic: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: fv.healthrecs-legal@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LOYP123MB3454.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: ad4cf883-9f99-4804-c22a-08debb1e1228 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 26 May 2026 11:58:16.0895 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 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Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"fv.healthrecs-legal@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-dls35031.png\",\"name\":\"Outlook-dls35031.png\",\"type\":\"image/png\",\"content-id\":\"807728ef-bada-4a6d-82f1-d941009c29ed\"},\"attachment2\":{\"filename\":\"Outlook-0b0ffkdk.png\",\"name\":\"Outlook-0b0ffkdk.png\",\"type\":\"image/png\",\"content-id\":\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\"}}","attachments":"2","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","text":"Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpcj5gkajt88gi97hBHs6"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpm2dfbpptr2ff7zu0jTF"}} [2026-05-28 08:01:22] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 08:01:22, 2026-05-28 08:01:22)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 08:01:22, 2026-05-28 08:01:22)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 08:03:04] production.DEBUG: Inbound email data {"from":"DataProtection ","subject":"Re: Data Subject Access Request - Mr James Cassidy","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","content-ids":"{\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\":\"attachment2\",\"4f394150-d876-41ea-a17a-d299d6f6cdeb\":\"attachment3\",\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\":\"attachment1\"}","text":"Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","attachments":"3","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.125;\tiprev=pass (mail-ukwestazon11020125.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.125;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.125 ARC-Authentication-Results: i=1; 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Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","to":"\"evidence@mmalegal.co.uk\" ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-3msualvg.png\",\"name\":\"Outlook-3msualvg.png\",\"type\":\"image/png\",\"content-id\":\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\"},\"attachment2\":{\"filename\":\"Outlook-1xq4j0ec.png\",\"name\":\"Outlook-1xq4j0ec.png\",\"type\":\"image/png\",\"content-id\":\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\"},\"attachment3\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"4f394150-d876-41ea-a17a-d299d6f6cdeb\"}}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@south-ayrshire.gov.uk : pass}","SPF":"softfail","attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php6o45nctcuev4acB2950"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpi51uagp9t97vcMP8Ufn"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpoimshb0g702r12aUrK8"}} [2026-05-28 08:03:04] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 08:03:04, 2026-05-28 08:03:04)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 08:03:04, 2026-05-28 08:03:04)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 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Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 08:13:39] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.76","content-ids":"{\"470b5ee2-268e-48b3-a7b1-56d8e211701a\":\"attachment1\"}","html":"
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. 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Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Clients personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records six years after the date of last entry
  • Maternity records 25 years after the birth of the last child
  • Childrens and young peoples records until the child or young persons 25th birthday.
  • Mental health records 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Clients personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records six years after the date of last entry * Maternity records 25 years after the birth of the last child * Childrens and young peoples records until the child or young persons 25th birthday. * Mental health records 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 08:13:39, 2026-05-28 08:13:39)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 08:13:39, 2026-05-28 08:13:39)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 08:15:09] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=redress-scheme.scot header.s=x54fbbsnggutvs332tepb7rqqht42cfs header.a=rsa-sha256;\tdkim=pass header.d=amazonses.com header.s=shh3fegwg5fppqsuzphvschd53n6ihuv header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=54.240.7.33;\tiprev=pass (a7-33.smtp-out.eu-west-1.amazonses.com) smtp.remote-ip=54.240.7.33;\tspf=pass smtp.mailfrom=mail.redress-scheme.scot;\tdkim=pass header.d=redress-scheme.scot header.s=x54fbbsnggutvs332tepb7rqqht42cfs header.a=rsa-sha256;\tdkim=pass header.d=amazonses.com 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header.s=shh3fegwg5fppqsuzphvschd53n6ihuv header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/mixed; boundary=\"===============6864466417138896371==\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple;\ts=x54fbbsnggutvs332tepb7rqqht42cfs; d=redress-scheme.scot;\tt=1779956104;\th=Content-Type:MIME-Version:Subject:From:To:Message-ID:Date;\tbh=JpfNC02qTm2J3O18fH8Vir7P3jDQvThQwJYTfPP0KO4=;\tb=cXIdd3yDyBH9hpVWa+n8OBdcfBRorllhRe1gDP787HFW8Ubl/0wsNmp/ATZmgQy7\t0TGuB+/B91wBz6fwrOyYgC3rOgCuwPVtToUCBxGOb/zZDfbwg0Vhw+PFzqOoviFl7qt\t2z/ShfC5K5cPXFay3XzJcxnIZ/2fOtZOmtnwXeVyeXrso8J7Mt03NEe0Ygg4dck+4up\thA3xUQZWSVsKI0z6H6/3fCsfmHmv4wXvsFuiqTA7rxYW0l0YP/6Rhs2DjO7ss+5yTlo\tWEBsDi1gVaiYA/n4aRdGCzSpwXXvjCBhLziJweZ0GnIs5ItSvubL6rUNluH1xxn5JIe\tN7Ct0skaVQ== DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple;\ts=shh3fegwg5fppqsuzphvschd53n6ihuv; d=amazonses.com; t=1779956104;\th=Content-Type:MIME-Version:Subject:From:To:Message-ID:Date:Feedback-ID;\tbh=JpfNC02qTm2J3O18fH8Vir7P3jDQvThQwJYTfPP0KO4=;\tb=G4ZucIyOEdNYpkz/V+nP19H/0FGd6FeHOG7L13rFFvNS9sGPAOxE9gylVpy/83te\tuUiXppWC1g2yBm+kYGT82GMasWroSvUqapdS+9Wt3IWBDIIRa9/ypbKK8hcK1WU8n8I\tpAkmJ51QArqsmc53J9Vnvnfl98bno7ypVsmPpsjo= Date: Thu, 28 May 2026 08:15:04 +0000 Feedback-ID: ::1.eu-west-1.EGWlk8wbjmY3998QVg4xj4Jx6bQuXOePW+1vg9e86gc=:AmazonSES From: Scotland's Redress Scheme MIME-Version: 1.0 Message-ID: <0102019e6da6be58-24234ea5-1fd3-45d3-abe5-fd3c68423bcd-000000@eu-west-1.amazonses.com> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id dq8hm1RaTMWM0u5EedjH_Q for ; Thu, 28 May 2026 08:15:07.921 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from <0102019e6da6be58-24234ea5-1fd3-45d3-abe5-fd3c68423bcd-000000@mail.redress-scheme.scot>)\tid 1wSVtS-00000006e9A-0yU8\tfor casemanagement@parse.mmalegal.co.uk;\tThu, 28 May 2026 09:15:06 +0100 Received: from a7-33.smtp-out.eu-west-1.amazonses.com ([54.240.7.33])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from <0102019e6da6be58-24234ea5-1fd3-45d3-abe5-fd3c68423bcd-000000@mail.redress-scheme.scot>)\tid 1wSVtR-0000000AlgA-21wu\tfor casemanagement@mmalegal.co.uk;\tThu, 28 May 2026 09:15:05 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of mail.redress-scheme.scot designates 54.240.7.33 as permitted sender) client-ip=54.240.7.33; envelope-from=0102019e6da6be58-24234ea5-1fd3-45d3-abe5-fd3c68423bcd-000000@mail.redress-scheme.scot; helo=a7-33.smtp-out.eu-west-1.amazonses.com; Resent-Date: Thu, 28 May 2026 09:15:05 +0100 Resent-From: casemanagement@mmalegal.co.uk Subject: Thank you for your email To: casemanagement@mmalegal.co.uk X-Forwarded-For: 0102019e6da6be58-24234ea5-1fd3-45d3-abe5-fd3c68423bcd-000000@mail.redress-scheme.scot casemanagement@mmalegal.co.uk X-Forwarded-To: casemanagement@parse.mmalegal.co.uk X-Originating-IP: 54.240.7.33 X-SES-Outgoing: 2026.05.28-54.240.7.33 X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.76) Symbol: ONCE_RECEIVED(0.20) Symbol: GENERIC_REPUTATION(-0.71) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: RCVD_COUNT_ONE(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: CTYPE_MIXED_BOGUS(1.00) Symbol: SPF_REPUTATION_HAM(-0.66) Symbol: DKIM_TRACE(0.00) Symbol: RCVD_TLS_ALL(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: R_DKIM_ALLOW(-1.49) Symbol: DMARC_NA(0.00) Symbol: MIME_BASE64_TEXT(0.10) Symbol: IP_REPUTATION_HAM(-0.98) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) Symbol: FORGED_SENDER(0.30) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [apply@redress-scheme.scot, 0102019e6da6be58-24234ea5-1fd3-45d3-abe5-fd3c68423bcd-000000@mail.redress-scheme.scot] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.76) [-0.7673493880491] X-Symbol: ONCE_RECEIVED(0.20); One received header in a message X-Symbol: GENERIC_REPUTATION(-0.71) [-0.71578576621647] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:54.240.0.0/18] X-Symbol: ASN(0.00) [asn:16509, ipnet:54.240.0.0/21, country:US] X-Symbol: RCVD_COUNT_ONE(0.00); Message has one Received header [1] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: CTYPE_MIXED_BOGUS(1.00); multipart/mixed without non-textual part X-Symbol: SPF_REPUTATION_HAM(-0.66) [-0.66209795266048] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [redress-scheme.scot:+, amazonses.com:+] X-Symbol: RCVD_TLS_ALL(0.00); All hops used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: R_DKIM_ALLOW(-1.49); DKIM verification succeed [redress-scheme.scot:s=x54fbbsnggutvs332tepb7rqqht42cfs, amazonses.com:s=shh3fegwg5fppqsuzphvschd53n6ihuv] X-Symbol: DMARC_NA(0.00); No DMARC record [redress-scheme.scot] X-Symbol: MIME_BASE64_TEXT(0.10); Has text part encoded in base64 X-Symbol: IP_REPUTATION_HAM(-0.98) [asn: 16509(-0.28), country: US(-0.01), ip: 54.240.7.33(-0.70)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [54.240.7.33:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [apply@redress-scheme.scot, 0102019e6da6be58-24234ea5-1fd3-45d3-abe5-fd3c68423bcd-000000@mail.redress-scheme.scot] Message-ID: 0102019e6da6be58-24234ea5-1fd3-45d3-abe5-fd3c68423bcd-000000@eu-west-1.amazonses.com X-Milter-Del: X-Spam X-Spam-Score: -3.4 (---) X-Stackmail-Forwarder: casemanagement@mmalegal.co.uk","dkim":"{@redress-scheme.scot : pass, @amazonses.com : pass}","sender_ip":"185.151.28.75","SPF":"softfail","html":"
Thank you for your email to Scotland’s Redress Scheme.  This is an automated email to confirm your email has been received. We aim to respond within 10 working days. However, due to high volumes of enquiries, responses may take longer than this. We apologise for any delay and thank you for your patience. Please do not send further emails regarding the same application, as this may delay our response.

Many thanks,

Scotland’s Redress Scheme

If you need to discuss the contents of this email, please contact Scotland’s Redress Scheme using these details:


Telephone: 0808 175 0808 (freephone)

International: +44 131 297 6500

Lines are open Monday to Thursday, from 10 am to 4 pm (except Scottish public holidays)


Email: apply@redress-scheme.scot


If you're a British Sign Language user, you can use the contactSCOTLAND-BSL service to phone us on 0808 175 0808. Please see https://contactscotland-bsl.org/ for information on how to use the service.

","from":"Scotland's Redress Scheme ","subject":"Thank you for your email","envelope":"{\"to\":[\"casemanagement@parse.mmalegal.co.uk\"],\"from\":\"0102019e6da6be58-24234ea5-1fd3-45d3-abe5-fd3c68423bcd-000000@mail.redress-scheme.scot\"}","text":"Thank you for your email to Scotland’s Redress Scheme.  This is an automated email to confirm your email has been received. We aim to respond within 10 working days. However, due to high volumes of enquiries, responses may take longer than this. We apologise for any delay and thank you for your patience. Please do not send further emails regarding the same application, as this may delay our response. Many thanks, Scotland’s Redress Scheme","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\"}","to":"casemanagement@mmalegal.co.uk"} [2026-05-28 08:16:13] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","attachments":"2","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.24;\tiprev=pass (mail-uksouthazon11012024.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.24;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.96.24 ARC-Authentication-Results: i=1; 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boundary=\"_005_LO0P123MB6414497771D5066ED881094BB10A2LO0P123MB6414GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=n8xbfnX4BcU2OjNT511nBap0nOY/cMN8In3zSKckPLk=; b=riWSRPiLLR18w+NfS+2vVGVLnSLG8m74BtjqIIeYocQj60sKCfidh9q4iHkYGyXzQQvZWzSfrCjV8OAl0w1JMK/ya6xHuRCOua5MrqHhUHOtP2a6TzJZ4Z5NdHeXt/dpat7PAZDuZZzo+xzzcfjV9ZMlCyO6lXUvr7GovafwQXkY40hXAectdAIaCNQKmrs5nbXzqJ9fMiopyxGsFsNw6Ae990RiInEUASIZbblzl+TFuMN0AiMwV+V9PWXBBUcr9D5U4S/rqdgiTA0ovsz4JJiP8nf5uT0dk7vSIHUdbMVTdvhq4uS9L60g0erWBjdTr3PdDK/QoCTeOIBv7g9UVg== Date: Mon, 25 May 2026 15:01:33 +0000 From: \"Jenna Omand (NHS Greater Glasgow and Clyde)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 3FBktCrjQmSOhFDbXkGoEg for ; Mon, 25 May 2026 15:01:37.129 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRWoB-00000005NXh-43I1\tfor evidence@parse.mmalegal.co.uk;\tMon, 25 May 2026 16:01:36 +0100 Received: from mail-uksouthazon11012024.outbound.protection.outlook.com ([52.101.96.24] helo=LO0P265CU003.outbound.protection.outlook.com)\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRWoB-00000001sZG-1CX2\tfor evidence@mmalegal.co.uk;\tMon, 25 May 2026 16:01:35 +0100 Received: from LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:28d::13) by LO0P123MB7005.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:336::13) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.19; 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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.46); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.83) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.96.24(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.24:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.74) [-0.74519977928378] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.61) [-0.6182150707737] X-Symbol: SPF_REPUTATION_HAM(-0.73) [-0.73297515706604] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LO0P123MB6414497771D5066ED881094BB10A2@LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -4.2 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Enabled=True;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_SiteId=10efe0bd-a030-4bca-809c-b5e6745e499a;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_SetDate=2026-05-25T15:01:32.861Z;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Name=Unprotected - Marked as Sensitive;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_ContentBits=1;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Method=Standard; x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(366016)(376014)(19092799006)(6049299003)(38070700021)(8096899003)(4053099003)(4013099003)(56012099003)(22082099003)(6133799003)(18002099003)(11063799006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|366016|376014|19092799006|6049299003|38070700021|8096899003|4053099003|4013099003|56012099003|22082099003|6133799003|18002099003|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 2e00e072-a252-4f53-6122-08deba6e8287 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P123MB6414:EE_|LO0P123MB7005:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","subject":"Re: Subject Access Request","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"75e976b3-916e-4f96-8141-0db6a58e99f6\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\"}}","sender_ip":"185.151.28.75","content-ids":"{\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\":\"attachment2\",\"75e976b3-916e-4f96-8141-0db6a58e99f6\":\"attachment1\"}","text":"Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","dkim":"{@nhs.scot : pass}","to":"\"evidence@mmalegal.co.uk\" ","html":"
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phppdqi88dh4g008doe99M"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpdgvqef627q6leMVtQxG"}} [2026-05-28 08:16:13] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 08:16:13, 2026-05-28 08:16:13)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 08:16:13, 2026-05-28 08:16:13)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 08:18:06] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-3msualvg.png\",\"name\":\"Outlook-3msualvg.png\",\"type\":\"image/png\",\"content-id\":\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\"},\"attachment2\":{\"filename\":\"Outlook-1xq4j0ec.png\",\"name\":\"Outlook-1xq4j0ec.png\",\"type\":\"image/png\",\"content-id\":\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\"},\"attachment3\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"4f394150-d876-41ea-a17a-d299d6f6cdeb\"}}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","subject":"Re: Data Subject Access Request - Mr James Cassidy","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","from":"DataProtection ","content-ids":"{\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\":\"attachment2\",\"4f394150-d876-41ea-a17a-d299d6f6cdeb\":\"attachment3\",\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\":\"attachment1\"}","text":"Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","html":"
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
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Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 08:18:06, 2026-05-28 08:18:06)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 08:18:06, 2026-05-28 08:18:06)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 08:32:23] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Mark.Corcoran@nrscotland.gov.uk\"}","text":"Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your client�s parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. 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References: Resent-Date: Mon, 25 May 2026 13:29:03 +0100 Resent-From: evidence@mmalegal.co.uk Sender: Subject: NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281 Thread-Index: AdzsQdtsCK4R+EytS6Ow3vuMCuB0WQ== Thread-Topic: NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281 To: X-FE-Last-Public-Client-IP: 164.134.135.8 X-FE-Policy-ID: 1:3:3:SYSTEM X-FEAS-BEC-Info: WlpIGw0aAQkEARIJHAEHBlJSCRoLAAEeDUhZUEhYSFhIWUhZXkguLT4lKyQlWFhYWltRW1xcSFtZSCUJGgNGKwcaCwcaCQYoBhobCwccBAkGDEYPBx5GHQNIWUhaW0gNHgEMDQYLDSgFBQkEDQ8JBEYLB0YdA0hYSFpIWVtIWV5cRllbXEZZW11GUEhQSFhIWEhZSFhIWEhYSFpbSA0eAQwNBgsNKAUFCQQNDwkERgsHRh0DSFg= X-FEAS-Client-IP: 164.134.135.8 X-Forwarded-For: Mark.Corcoran@nrscotland.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Has-Attach: X-MS-TNEF-Correlator: X-OriginalArrivalTime: 25 May 2026 12:28:56.0343 (UTC) FILETIME=[0E22CA70:01DCEC42] X-Originating-IP: 154.52.0.222 X-OriginatorOrg: nrscotland.gov.uk X-Spam-Report: Action: no action Symbol: DKIM_TRACE(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_DN_NONE(0.00) Symbol: TO_MATCH_ENVRCPT_SOME(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-0.20) Symbol: MIME_GOOD(-0.10) Symbol: ARC_REJECT(1.00) Symbol: RCPT_COUNT_TWO(0.00) Symbol: IP_REPUTATION_HAM(-0.79) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_EXCELLENT(-0.40) Symbol: URI_COUNT_ODD(1.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: FORGED_SENDER(0.30) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MIME_TRACE(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: GENERIC_REPUTATION(-0.59) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCVD_COUNT_SEVEN(0.00) X-Symbol: DKIM_TRACE(0.00); 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Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
"} [2026-05-28 08:32:23] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s par...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281,

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on Time in care records which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your clients parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on Time in care records which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 08:32:23, 2026-05-28 08:32:23)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s par...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281,

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your client�s parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 08:32:23, 2026-05-28 08:32:23)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s par...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 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multipart/related; boundary=\"_005_LOYP123MB2893FF22476B90B131ABA711FF092LOYP123MB2893GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=GcN8qjivSjoQEmcPCmanz57kt/ZQQrRnVLTVx8cEu9Y=; b=iyvm7ru6dSUNAauwRa5FojAiA4mZjkTYKU6GKlkLDsWiYmd+OdJnDUcoJo42jyaEvn/eduJEzLJo9y1qQESrhTYfWlinjwsYc+PaJ4COCSezzP0LiwdpvBp1Yz34VOorh7J6OF+oHkMN+2MZs/q4+uMaGFHDMaEwb16wRLWEbxzHg6yHV8ke27HTjqeTrthIs51cZhxCfswHgxFARKs9PmgTiF1SBYlkKIy1MbQeUKxIDw3WNg14cd99pkOKf/Oz3ofCZ2x6qQ0ECdJNBMBkJP6rR6VL2yYJYup32WVXWtyjxKfucW3xLFhvm7WW7Mw54V11bZCdafRiscbq1fMjwQ== Date: Thu, 28 May 2026 08:41:37 +0000 From: \"Emily Svensson (NHS Greater Glasgow and Clyde)\"\t In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id YbCIVUNKQLC5l0N4IohU_Q for ; Thu, 28 May 2026 08:41:43.449 +0000 (UTC) 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Sensitive

Good Morning,

The records were sent out by Royal Mail on 15/05/2026. The tracking code is OK617676088GB.

Kind Regards

Emily Svensson

Clerical Officer

SAR Team
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel General Hosptial, 1053 Great Western Rd, Glasgow G12 0YN

E-Mail: Emily.svensson@nhs.scot

Office: 0141 211 3020

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 09:22
To: Emily Svensson (NHS Greater Glasgow and Clyde) <emily.svensson@nhs.scot>
Subject: Re: Secondary Contact - A Clelland
 
Good morning, 

In relation to our previous email. 

Could you kindly confirm your position in reation to sending our client's documentation, following our previous emails dated 20/05/2026. 

We look forward to hearing from you in due course. 

Kind regards, 

James 
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Emily Svensson (NHS Greater Glasgow and Clyde) <emily.svensson@nhs.scot>
Sent: 20 May 2026 12:43 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Secondary Contact - A Clelland
 
Sensitive

Thank you very much.

Kind Regards

Emily Svensson

Clerical Officer

SAR Team
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel General Hosptial, 1053 Great Western Rd, Glasgow G12 0YN

E-Mail: Emily.svensson@nhs.scot

Office: 0141 211 3020

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 20 May 2026 12:27
To: Emily Svensson (NHS Greater Glasgow and Clyde) <emily.svensson@nhs.scot>
Subject: Re: Secondary Contact - A Clelland
 
Good morning, 

Thank you for your previous email. We note the contents. 

We have two email address that we can provide, these are as follows: 
  • evidence@mmalegal.co.uk
  • casemanagement@mmalegal.co.uk

Could you kindly provide our clients' relevant documentation to the labelled email address 'evidence@mmalegal.co.uk'. 

If you need any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

From: Emily Svensson (NHS Greater Glasgow and Clyde) <emily.svensson@nhs.scot>
Sent: 08 May 2026 11:15 AM
To: Evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Secondary Contact - A Clelland
 
Sensitive

Good Afternoon,
Thank you for your request ref: 100003
Patient: Agnes Clelland
We are no longer providing x-ray images in disc format, and these will now be sent to you via an email link and passcode.  This requires two-factor authentication therefore could you please provide us with a secondary email address or mobile number? 
On any future requests, we ask that you please include a secondary contact to avoid any delay in processing.
 
Kind Regards,

Emily Svensson

SAR Team

Clerical Officer
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel General Hosptial, 1053 Great Western Rd, Glasgow G12 0YN

E-Mail: Emily.svensson@nhs.scot

Office: 0141 211 3020


Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","to":"\"evidence@mmalegal.co.uk\" ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-3syrsnep.png\",\"name\":\"Outlook-3syrsnep.png\",\"type\":\"image/png\",\"content-id\":\"04a1ea15-851c-4bf8-abe5-407de26c98f1\"},\"attachment2\":{\"filename\":\"Outlook-sy44o2em.png\",\"name\":\"Outlook-sy44o2em.png\",\"type\":\"image/png\",\"content-id\":\"130691d2-af67-4a0e-9356-4ba0cde71aa7\"}}","text":"Sensitive Good Morning, The records were sent out by Royal Mail on 15/05/2026. The tracking code is OK617676088GB. Kind Regards Emily Svensson Clerical Officer SAR Team Digital Services NHS Greater Glasgow & Clyde Gartnavel General Hosptial, 1053 Great Western Rd, Glasgow G12 0YN E-Mail: Emily.svensson@nhs.scot Office: 0141 211 3020 Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 28 May 2026 09:22 To: Emily Svensson (NHS Greater Glasgow and Clyde) Subject: Re: Secondary Contact - A Clelland Good morning, In relation to our previous email. Could you kindly confirm your position in reation to sending our client's documentation, following our previous emails dated 20/05/2026. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:04a1ea15-851c-4bf8-abe5-407de26c98f1][cid:130691d2-af67-4a0e-9356-4ba0cde71aa7] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Emily Svensson (NHS Greater Glasgow and Clyde) Sent: 20 May 2026 12:43 PM To: evidence@mmalegal.co.uk Subject: Re: Secondary Contact - A Clelland Sensitive Thank you very much. Kind Regards Emily Svensson Clerical Officer SAR Team Digital Services NHS Greater Glasgow & Clyde Gartnavel General Hosptial, 1053 Great Western Rd, Glasgow G12 0YN E-Mail: Emily.svensson@nhs.scot Office: 0141 211 3020 Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 20 May 2026 12:27 To: Emily Svensson (NHS Greater Glasgow and Clyde) Subject: Re: Secondary Contact - A Clelland Good morning, Thank you for your previous email. We note the contents. We have two email address that we can provide, these are as follows: * evidence@mmalegal.co.uk * casemanagement@mmalegal.co.uk Could you kindly provide our clients' relevant documentation to the labelled email address 'evidence@mmalegal.co.uk'. If you need any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, ________________________________ From: Emily Svensson (NHS Greater Glasgow and Clyde) Sent: 08 May 2026 11:15 AM To: Evidence@mmalegal.co.uk Subject: Secondary Contact - A Clelland Sensitive Good Afternoon, Thank you for your request ref: 100003 Patient: Agnes Clelland We are no longer providing x-ray images in disc format, and these will now be sent to you via an email link and passcode. This requires two-factor authentication therefore could you please provide us with a secondary email address or mobile number? On any future requests, we ask that you please include a secondary contact to avoid any delay in processing. Kind Regards, Emily Svensson SAR Team Clerical Officer Digital Services NHS Greater Glasgow & Clyde Gartnavel General Hosptial, 1053 Great Western Rd, Glasgow G12 0YN E-Mail: Emily.svensson@nhs.scot Office: 0141 211 3020 Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php2mhp7f5ilorj7ptMRjl"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpkri9lr5m00o3c3JFtln"}} [2026-05-28 08:41:53] production.DEBUG: Inbound email data {"SPF":"softfail","to":"evidence@mmalegal.co.uk","from":"informationrightsofficer7@edinburgh.gov.uk","subject":"Subject Access Request Ref edir:61705","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","attachments":"0","headers":"ARC-Authentication-Results: i=2; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=pulYLGO/ygTdJ7DTvMoz50rKXM2zTHomsxzC48yddbU=; b=iS/vmhI8+KB4y/qCVKQHE+lBXt\tXp+Fz4Kep+FHp70W8O8ryoyuDY6QiwEDeXLToseGh7X3U+zYEsAUblEOG/Y4XKNRwPn3W9iO1RfnU\t3R6d8nz6i4OdS/LSbhkDKn7n1jPQZx5eJmVBittDZtvyUtwTuUmpLDg3xEXtcRa+Hul6b0vgB3cjT\tu0cZH9+JEn+BeZvPkMxzCsw5024i7+nTwFtty2CRkjg/CAMEzKqDdP+RV0DBK+ueMT1nAOT5sbBPi\tFP4fMm43WvEXDf+u+tdKxtO6wWCNpDtXlcaWjFd7KOBETN7ZyKV8GGyroqPqA3aHDvJRqXN+89oPq\t/YLBpSSQ==; Date: Thu, 28 May 2026 09:41:35 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id lACJZEweSfyvsnBYuwlOow for ; Thu, 28 May 2026 08:41:52.062 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSWJK-00000006r8y-1pul\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSWJK-0000000CEkX-0JdE\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSWJ5-00089a-V8; Thu, 28 May 2026 09:41:48 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 09:41:50 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61705 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.12) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.30) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66835306999057] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.12) [-0.12128079058629] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51596914963577] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.30) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.11)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSWJ5-00089a-V8@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","text":"Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75"} [2026-05-28 08:41:53] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioners Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information GovernanceUnit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 08:41:53, 2026-05-28 08:41:53)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 08:41:53, 2026-05-28 08:41:53)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 08:42:26] production.DEBUG: Inbound email data {"from":"informationrightsofficer7@edinburgh.gov.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=ja/aADs8HB5Dj9JFms6blseMa7TS9e4JYmXEZ5EP578=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=OJ2GaFH4KDqlpHY149j7Q3B9Q2M6zIq+LuBgtiT+My2Ng1yvQxWiTL97pjgjJH/fRD6umWWrhj\t 1sdejN6IL6T6yb2InZB8PoVeDl4UwEr4RhOu2VWzbWbY8dCZKJbVgIaYlSEsSoQGchCb5bx7kd\t DOOsqsH4+fkbPsRDnlxpK5L9m5MqpnzAmNbiiT3rf9h8SjR529TNVZl+Muind6jPFI+uy+WDwD\t KF9RImiilV6ykMpWeN+OpjnHXCtb1rMkw3NDapD1EVvTQIPTys/AJIiAXetpwO5i5/5zP45hM3\t gHXJlYcA+U5OPX+2/3YopZLBvHkrGad/vu9J2DFF8owf8g==; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=pulYLGO/ygTdJ7DTvMoz50rKXM2zTHomsxzC48yddbU=; b=iS/vmhI8+KB4y/qCVKQHE+lBXt\tXp+Fz4Kep+FHp70W8O8ryoyuDY6QiwEDeXLToseGh7X3U+zYEsAUblEOG/Y4XKNRwPn3W9iO1RfnU\t3R6d8nz6i4OdS/LSbhkDKn7n1jPQZx5eJmVBittDZtvyUtwTuUmpLDg3xEXtcRa+Hul6b0vgB3cjT\tu0cZH9+JEn+BeZvPkMxzCsw5024i7+nTwFtty2CRkjg/CAMEzKqDdP+RV0DBK+ueMT1nAOT5sbBPi\tFP4fMm43WvEXDf+u+tdKxtO6wWCNpDtXlcaWjFd7KOBETN7ZyKV8GGyroqPqA3aHDvJRqXN+89oPq\t/YLBpSSQ==; Date: Thu, 28 May 2026 09:41:35 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id lACJZEweSfyvsnBYuwlOow for ; Thu, 28 May 2026 08:41:52.062 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSWJK-00000006r8y-1pul\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSWJK-0000000CEkX-0JdE\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSWJ5-00089a-V8; Thu, 28 May 2026 09:41:48 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 09:41:50 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61705 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.12) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.30) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66835306999057] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.12) [-0.12128079058629] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51596914963577] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.30) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.11)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSWJ5-00089a-V8@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","sender_ip":"185.151.28.75","SPF":"softfail","to":"evidence@mmalegal.co.uk","subject":"Subject Access Request Ref edir:61705","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}"} [2026-05-28 08:42:26] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioners Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information GovernanceUnit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 08:42:26, 2026-05-28 08:42:26)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 08:42:26, 2026-05-28 08:42:26)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 08:43:04] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","from":"data.protection ","subject":"SAR Georgia Logan SW C&F argyllbuteir:21401","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"data.protection@argyll-bute.gov.uk\"}","headers":"ARC-Authentication-Results: i=4; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=argyll-bute.gov.uk header.s=selector2 header.a=rsa-sha256;\tdkim=fail (body hash mismatch; body probably modified in transit)\t\t header.d=argyll-bute.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=3) header.s=s1 arc.oldest-pass=2 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=3; mx.stackmail.com; smtp.remote-ip=52.101.69.109;\tiprev=pass (mail-westeuropeazon11020109.outbound.protection.outlook.com) smtp.remote-ip=52.101.69.109;\tspf=pass smtp.mailfrom=argyll-bute.gov.uk;\tdkim=pass header.d=argyll-bute.gov.uk 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pass, @argyll-bute.gov.uk : fail (body hash did not verify)}","sender_ip":"185.151.28.75","text":"Classification : OFFICIAL-SENSITIVE-PERSONAL Dear Investigations Team, SUBJECT ACCESS REQUEST I write in response to your subject access request received on 23 April 2026 and apologise for the delay in response. I can advise that Castle Toward was purchased by Glasgow Corporation in 1948 and was initially used as a residential school for children recovering from illness or living in deprived home conditions. It then became a residential outdoor education setting for children from all Glasgow Primary Schools until 1996 where ownership passed to Argyll and Bute Council. Any requests for care records will be held by Glasgow City Council as the successor authority of the Corporation. I am sorry we could not have been of more assistance but would recommend that you make a Subject Access Request to Glasgow City Council. Should you have any concerns about the information provided to you, I would be grateful if you could contact me to discuss this in the first instance. I can also advise that you are entitled to raise any concerns regarding the processing of personal information with the Information Commissioner, who can be contacted as follows: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Tel: 0303 123 1113 or via their website at http://www.ico.org.uk/ Please do not hesitate to contact me if you have any questions in relation to your subject access request, or if I can be of any further assistance. Yours sincerely Joseph Bennett Legal & Regulatory Support Argyll & Bute Council Tel: 01631567971 ________________________________ Argyll and Bute Council's e-mail system (also used by LiveArgyll) classifies the sensitivity of emails according to the Government Security Classifications. Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not disclose, copy or deliver this message to anyone and any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. In such case, you should destroy this message and kindly notify the sender by reply email. Opinions, conclusions and other information in this message that do not relate to the official business of Argyll and Bute Council or LiveArgyll shall be understood as neither given nor endorsed by them. All communications sent to or from Argyll and Bute Council or LiveArgyll may be subject to recording and/or monitoring in accordance with relevant legislation. This email has been scanned for viruses, vandals and malicious content.","html":"

Classification : OFFICIAL-SENSITIVE-PERSONAL


Dear Investigations Team,

 

SUBJECT ACCESS REQUEST

 

I write in response to your subject access request received on 23 April 2026 and apologise for the delay in response.

 

I can advise that Castle Toward was purchased by Glasgow Corporation in 1948 and was initially used as a residential school for children recovering from illness or living in deprived home conditions. It then became a residential outdoor education setting for children from all Glasgow Primary Schools until 1996 where ownership passed to Argyll and Bute Council. Any requests for care records will be held by Glasgow City Council as the successor authority of the Corporation.

 

I am sorry we could not have been of more assistance but would recommend that you make a Subject Access Request to Glasgow City Council.  

 

Should you have any concerns about the information provided to you, I would be grateful if you could contact me to discuss this in the first instance.  I can also advise that you are entitled to raise any concerns regarding the processing of personal information with the Information Commissioner, who can be contacted as follows: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Tel: 0303 123 1113 or via their website at http://www.ico.org.uk/

 

Please do not hesitate to contact me if you have any questions in relation to your subject access request, or if I can be of any further assistance.

 

Yours sincerely

 

Joseph Bennett

Legal & Regulatory Support

Argyll & Bute Council

Tel: 01631567971

 



Argyll and Bute Council's e-mail system (also used by LiveArgyll) classifies the sensitivity of emails according to the Government Security Classifications.

Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not disclose, copy or deliver this message to anyone and any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful.

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This email has been scanned for viruses, vandals and malicious content. ","attachments":"0","SPF":"softfail"} [2026-05-28 08:43:27] production.DEBUG: Inbound email data {"subject":"Subject Access Request Ref edir:61705","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=ja/aADs8HB5Dj9JFms6blseMa7TS9e4JYmXEZ5EP578=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=OJ2GaFH4KDqlpHY149j7Q3B9Q2M6zIq+LuBgtiT+My2Ng1yvQxWiTL97pjgjJH/fRD6umWWrhj\t 1sdejN6IL6T6yb2InZB8PoVeDl4UwEr4RhOu2VWzbWbY8dCZKJbVgIaYlSEsSoQGchCb5bx7kd\t DOOsqsH4+fkbPsRDnlxpK5L9m5MqpnzAmNbiiT3rf9h8SjR529TNVZl+Muind6jPFI+uy+WDwD\t KF9RImiilV6ykMpWeN+OpjnHXCtb1rMkw3NDapD1EVvTQIPTys/AJIiAXetpwO5i5/5zP45hM3\t gHXJlYcA+U5OPX+2/3YopZLBvHkrGad/vu9J2DFF8owf8g==; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=pulYLGO/ygTdJ7DTvMoz50rKXM2zTHomsxzC48yddbU=; b=iS/vmhI8+KB4y/qCVKQHE+lBXt\tXp+Fz4Kep+FHp70W8O8ryoyuDY6QiwEDeXLToseGh7X3U+zYEsAUblEOG/Y4XKNRwPn3W9iO1RfnU\t3R6d8nz6i4OdS/LSbhkDKn7n1jPQZx5eJmVBittDZtvyUtwTuUmpLDg3xEXtcRa+Hul6b0vgB3cjT\tu0cZH9+JEn+BeZvPkMxzCsw5024i7+nTwFtty2CRkjg/CAMEzKqDdP+RV0DBK+ueMT1nAOT5sbBPi\tFP4fMm43WvEXDf+u+tdKxtO6wWCNpDtXlcaWjFd7KOBETN7ZyKV8GGyroqPqA3aHDvJRqXN+89oPq\t/YLBpSSQ==; Date: Thu, 28 May 2026 09:41:35 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id lACJZEweSfyvsnBYuwlOow for ; Thu, 28 May 2026 08:41:52.062 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSWJK-00000006r8y-1pul\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSWJK-0000000CEkX-0JdE\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSWJ5-00089a-V8; Thu, 28 May 2026 09:41:48 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 09:41:50 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61705 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.12) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.30) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66835306999057] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.12) [-0.12128079058629] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51596914963577] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.30) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.11)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSWJ5-00089a-V8@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","SPF":"softfail","to":"evidence@mmalegal.co.uk","from":"informationrightsofficer7@edinburgh.gov.uk","attachments":"0","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75"} [2026-05-28 08:43:27] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioners Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information GovernanceUnit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 08:43:27, 2026-05-28 08:43:27)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 08:43:27, 2026-05-28 08:43:27)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 08:44:59] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.75","to":"evidence@mmalegal.co.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","SPF":"softfail","from":"informationrightsofficer7@edinburgh.gov.uk","subject":"Subject Access Request Ref edir:61705","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; 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Date: Thu, 28 May 2026 09:41:35 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id lACJZEweSfyvsnBYuwlOow for ; Thu, 28 May 2026 08:41:52.062 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSWJK-00000006r8y-1pul\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSWJK-0000000CEkX-0JdE\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSWJ5-00089a-V8; Thu, 28 May 2026 09:41:48 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 09:41:50 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61705 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.12) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.30) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66835306999057] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.12) [-0.12128079058629] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51596914963577] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.30) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.11)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSWJ5-00089a-V8@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}"} [2026-05-28 08:44:59] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioners Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information GovernanceUnit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 08:44:59, 2026-05-28 08:44:59)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 08:44:59, 2026-05-28 08:44:59)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 08:47:01] production.DEBUG: Inbound email data {"text":"Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=ja/aADs8HB5Dj9JFms6blseMa7TS9e4JYmXEZ5EP578=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=OJ2GaFH4KDqlpHY149j7Q3B9Q2M6zIq+LuBgtiT+My2Ng1yvQxWiTL97pjgjJH/fRD6umWWrhj\t 1sdejN6IL6T6yb2InZB8PoVeDl4UwEr4RhOu2VWzbWbY8dCZKJbVgIaYlSEsSoQGchCb5bx7kd\t DOOsqsH4+fkbPsRDnlxpK5L9m5MqpnzAmNbiiT3rf9h8SjR529TNVZl+Muind6jPFI+uy+WDwD\t KF9RImiilV6ykMpWeN+OpjnHXCtb1rMkw3NDapD1EVvTQIPTys/AJIiAXetpwO5i5/5zP45hM3\t gHXJlYcA+U5OPX+2/3YopZLBvHkrGad/vu9J2DFF8owf8g==; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=pulYLGO/ygTdJ7DTvMoz50rKXM2zTHomsxzC48yddbU=; b=iS/vmhI8+KB4y/qCVKQHE+lBXt\tXp+Fz4Kep+FHp70W8O8ryoyuDY6QiwEDeXLToseGh7X3U+zYEsAUblEOG/Y4XKNRwPn3W9iO1RfnU\t3R6d8nz6i4OdS/LSbhkDKn7n1jPQZx5eJmVBittDZtvyUtwTuUmpLDg3xEXtcRa+Hul6b0vgB3cjT\tu0cZH9+JEn+BeZvPkMxzCsw5024i7+nTwFtty2CRkjg/CAMEzKqDdP+RV0DBK+ueMT1nAOT5sbBPi\tFP4fMm43WvEXDf+u+tdKxtO6wWCNpDtXlcaWjFd7KOBETN7ZyKV8GGyroqPqA3aHDvJRqXN+89oPq\t/YLBpSSQ==; Date: Thu, 28 May 2026 09:41:35 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id lACJZEweSfyvsnBYuwlOow for ; Thu, 28 May 2026 08:41:52.062 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSWJK-00000006r8y-1pul\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSWJK-0000000CEkX-0JdE\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSWJ5-00089a-V8; Thu, 28 May 2026 09:41:48 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 09:41:50 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61705 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.12) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.30) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66835306999057] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.12) [-0.12128079058629] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51596914963577] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.30) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.11)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSWJ5-00089a-V8@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","SPF":"softfail","to":"evidence@mmalegal.co.uk","from":"informationrightsofficer7@edinburgh.gov.uk","attachments":"0","sender_ip":"185.151.28.75","subject":"Subject Access Request Ref edir:61705","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}"} [2026-05-28 08:47:01] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioners Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information GovernanceUnit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 08:47:01, 2026-05-28 08:47:01)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 08:47:01, 2026-05-28 08:47:01)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 08:47:02] production.DEBUG: Inbound email data {"text":"� Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 � Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. � �","html":"

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

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boundary=\"_=_swift_v4_1779875058_a8f1ae02a830295f6382b79b7bdba2ac_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779875059;\tbh=uR22uaal7GYGCTMODv/s0i4aLK8dFAAj9hwO+IznYi0=;\tb=g9mXzxi+KSxu74WtOIj9uUosgttBD6KooCPOMlTpDEaQf/XdW5LAhXX2Gf6ZRZAMN/P6\tDg66lP1/5FpLjaWTqv8lrQ+63VlbV1Ml6E0ilA4Gr5DpsJEW3wuE6oco14MMAmpJ6O/pGi\t0z1cEXhYK5ev96h+97eObIZHp38nLQOWVy0v6EqGC8BiyhEkoaOwn+lyMQFI7eYInnPFwg\tA9WmrGjeKgpp0Jbf+fV4Z/LMFCsFjyZbzBFbdnGPbNbyP/PQxVyfvjMjNFbDerMcdJvSr1\tMI162XU++tKiZ89ansLrZyX4uYCvTTG8ubEdSl6Vc0AHIZd4mJ7AFJUYEo04M3eA== Date: Wed, 27 May 2026 09:44:19 +0000 (UTC) From: \"Tillicoultry Medical Practice (1083\" MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id ewR_kgsHS4ysFylkQITxyg for ; Wed, 27 May 2026 09:44:22.556 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSAoH-0000000Gr1U-1oV5\tfor evidence@parse.mmalegal.co.uk;\tWed, 27 May 2026 10:44:21 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSAoG-000000088l8-3ORe\tfor evidence@mmalegal.co.uk;\tWed, 27 May 2026 10:44:21 +0100 Received: by recvd-6d75975858-z5f98 with SMTP id recvd-6d75975858-z5f98-1-6A16BCF3-2D\t2026-05-27 09:44:19.483914186 +0000 UTC m=+2463688.422964964 Received: from [172.31.165.235] (unknown)\tby geopod-ismtpd-0 (SG) with ESMTP\tid Turz0oOYRVGct21oH6OY6A\tfor ;\tWed, 27 May 2026 09:44:19.222 +0000 (UTC) Received-SPF: pass (mx3.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Wed, 27 May 2026 10:44:21 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.W8mtpf1qlAUnSaOoDycjm9o6ot18D3PnrHcBHQfgzGGt/jVwOECd+XLCdLtzJhiZ0fYciNML6C3nER+GkhNVjCncelHs6pPU8+x5wTQWoot1MXT3DdsNyIPo5r7ksX9xVI7DvfWeXuGDVmxdteeuk4NgmdUgdu0Ei0nZ1m58LBHMnZADaMSViCrHLp3MWS0zBF/z5+31ovYw6/P5E13T/eufC/210qGU+cH9vhjIMGR4Hb550WHIquKMLnNoJjtMNJBeGCJ8BjuFYHpSGwtSXw== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.18) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.18) [asn: 11377(-0.18), country: US(-0.00), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: d7cbaad89cc0fb2b86a5ea74c328a76c@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","sender_ip":"185.151.28.75","subject":"Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","SPF":"fail","to":"MMA Legal ","from":"\"Tillicoultry Medical Practice (1083\" "} [2026-05-28 08:47:02] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AT...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request,

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. , 2026-05-28 08:47:02, 2026-05-28 08:47:02)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AT...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request,

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

, � Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 � Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. � �, 2026-05-28 08:47:02, 2026-05-28 08:47:02)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AT...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 08:48:08] production.DEBUG: Inbound email data {"text":"Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","from":"DataProtection ","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.125;\tiprev=pass (mail-ukwestazon11020125.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.125;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.125 ARC-Authentication-Results: i=1; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.89) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.125(-0.66)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.125:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.95) [-0.9525878759515] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~, 6:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.66) [-0.66857362278507] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.9453019612866] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [south-ayrshire.gov.uk:+] Message-ID: CWXP265MB32557077DCA3626BB5DBDE1CDE082@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.9 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; 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Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","attachments":"3","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@south-ayrshire.gov.uk : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-3msualvg.png\",\"name\":\"Outlook-3msualvg.png\",\"type\":\"image/png\",\"content-id\":\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\"},\"attachment2\":{\"filename\":\"Outlook-1xq4j0ec.png\",\"name\":\"Outlook-1xq4j0ec.png\",\"type\":\"image/png\",\"content-id\":\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\"},\"attachment3\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"4f394150-d876-41ea-a17a-d299d6f6cdeb\"}}","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpkf3b8e9v9bjk0qYAqSE"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php0naqm0le9fe86n0kFjF"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php1k6nnps15tuk1WydMjy"}} [2026-05-28 08:48:08] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 08:48:08, 2026-05-28 08:48:08)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 08:48:08, 2026-05-28 08:48:08)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 08:52:03] production.DEBUG: Inbound email data {"text":"Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","SPF":"softfail","to":"evidence@mmalegal.co.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; 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headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Transfer-Encoding: 7bit Content-Type: text/plain; charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=pulYLGO/ygTdJ7DTvMoz50rKXM2zTHomsxzC48yddbU=; b=iS/vmhI8+KB4y/qCVKQHE+lBXt\tXp+Fz4Kep+FHp70W8O8ryoyuDY6QiwEDeXLToseGh7X3U+zYEsAUblEOG/Y4XKNRwPn3W9iO1RfnU\t3R6d8nz6i4OdS/LSbhkDKn7n1jPQZx5eJmVBittDZtvyUtwTuUmpLDg3xEXtcRa+Hul6b0vgB3cjT\tu0cZH9+JEn+BeZvPkMxzCsw5024i7+nTwFtty2CRkjg/CAMEzKqDdP+RV0DBK+ueMT1nAOT5sbBPi\tFP4fMm43WvEXDf+u+tdKxtO6wWCNpDtXlcaWjFd7KOBETN7ZyKV8GGyroqPqA3aHDvJRqXN+89oPq\t/YLBpSSQ==; Date: Thu, 28 May 2026 09:41:35 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id lACJZEweSfyvsnBYuwlOow for ; Thu, 28 May 2026 08:41:52.062 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSWJK-00000006r8y-1pul\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSWJK-0000000CEkX-0JdE\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSWJ5-00089a-V8; Thu, 28 May 2026 09:41:48 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 09:41:50 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61705 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.12) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.30) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66835306999057] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.12) [-0.12128079058629] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51596914963577] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.30) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.11)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSWJ5-00089a-V8@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","from":"informationrightsofficer7@edinburgh.gov.uk","subject":"Subject Access Request Ref edir:61705"} [2026-05-28 08:52:03] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioners Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information GovernanceUnit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 08:52:03, 2026-05-28 08:52:03)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 08:52:03, 2026-05-28 08:52:03)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 09:00:09] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","sender_ip":"185.151.28.75","SPF":"softfail","to":"evidence@mmalegal.co.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","from":"informationrightsofficer7@edinburgh.gov.uk","subject":"Subject Access Request Ref edir:61611","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; 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headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Transfer-Encoding: 7bit Content-Type: text/plain; charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=CQ3iJgvFv9JKrC+Jn4d5pdEPqUI08tDqbHnjLm1+kGs=; b=ZnXL3wk0LziKZXt3PYOoJQJ3kU\tIhZwfShWH9j3XfPVjUU33Wti+j64M56iKBy0UeCVmNB6W2J9uDBYRGEYT8FNH860OrlRbXXRldXxt\tJDIjfqcq0fLP3Z1TG6xzNapRzaILNNQaNFaBnTXm9RasYtfk/MknwXGQgLmufi1i8oIsdqLDuSbir\tes1SU7S9f0YpNJW0OF5BDN9RbSWOA/YVKDqns+gVy3SlxmRt1FN7zdwlHfgY/nGDMGQtQwHwcKzF5\tjXA3gPo8TONJAyHjWiKPRvKEzfpBGOWRYg6rK9yuSNDTec3zEpLE4G2jCHPHe5K6omuPceq6ev3rZ\tQy9aRQjg==; Date: Tue, 26 May 2026 10:56:37 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id TX2BRWZuQoaBtYP8HOrsAQ for ; Tue, 26 May 2026 09:56:58.969 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRoWv-00000009Ur7-1unE\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRoWu-00000002lII-2oxg\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wRoWc-0004vo-1V; Tue, 26 May 2026 10:56:54 +0100 Received-SPF: pass (mx2.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Tue, 26 May 2026 10:56:57 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61611 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.63) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.10) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.53) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.32) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: IP_REPUTATION_HAM(-0.28) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.63) [-0.63501134286625] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.10) [-0.10266048576496] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.53) [-0.53372798966175] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.32); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: IP_REPUTATION_HAM(-0.28) [asn: 35425(-0.18), country: GB(-0.00), ip: 89.16.161.57(-0.09)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wRoWc-0004vo-1V@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.3 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}"} [2026-05-28 09:00:09] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 09:00:09, 2026-05-28 09:00:09)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 09:00:09, 2026-05-28 09:00:09)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 09:00:25] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","SPF":"softfail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","subject":"Subject Access Request Ref edir:61705","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; 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Date: Thu, 28 May 2026 09:41:35 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id lACJZEweSfyvsnBYuwlOow for ; Thu, 28 May 2026 08:41:52.062 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSWJK-00000006r8y-1pul\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSWJK-0000000CEkX-0JdE\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSWJ5-00089a-V8; Thu, 28 May 2026 09:41:48 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 09:41:50 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61705 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.12) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.30) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66835306999057] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.12) [-0.12128079058629] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51596914963577] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.30) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.11)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSWJ5-00089a-V8@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","sender_ip":"185.151.28.75","to":"evidence@mmalegal.co.uk","from":"informationrightsofficer7@edinburgh.gov.uk"} [2026-05-28 09:00:25] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioners Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information GovernanceUnit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 09:00:25, 2026-05-28 09:00:25)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 09:00:25, 2026-05-28 09:00:25)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 09:01:11] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","dkim":"{@argyll-bute.gov.uk : pass, @argyll-bute.gov.uk : fail (body hash did not verify)}","from":"data.protection ","subject":"SAR Stewart McKnight argyllbuteir:21402","text":"Classification : OFFICIAL-SENSITIVE-PERSONAL Dear Investigations Team, SUBJECT ACCESS REQUEST I write in response to your subject access request received on 23 April 2026 and apologies for the delay in your response. Social Work records are held by the Authority who supervised the care and where the client was taken in to care from. In terms of Cardross Assessment Centre, although Cardross does fall within the Argyll and Bute area now, historically, this would have been under Strathclyde Regional Council and subsequently West Dunbartonshire took over Cardross Assessment Centre. Again, any records are likely to be held by the placing authority. I am sorry that we have been unable to locate any records for Mr McKnight and would recommend that a Subject Access Request is made to the council for the area he resided prior to being taken into care, who may be able to assist. Should you have any concerns about the information provided to you, I would be grateful if you could contact me to discuss this in the first instance. I can also advise that you are entitled to raise any concerns regarding the processing of personal information with the Information Commissioner, who can be contacted as follows: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Tel: 0303 123 1113 or via their website at http://www.ico.org.uk/ Please do not hesitate to contact me if you have any questions in relation to your subject access request, or if I can be of any further assistance. Yours sincerely Joseph Bennett Legal & Regulatory Support Argyll & Bute Council Tel: 01631567971 ________________________________ Argyll and Bute Council's e-mail system (also used by LiveArgyll) classifies the sensitivity of emails according to the Government Security Classifications. Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not disclose, copy or deliver this message to anyone and any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. In such case, you should destroy this message and kindly notify the sender by reply email. Opinions, conclusions and other information in this message that do not relate to the official business of Argyll and Bute Council or LiveArgyll shall be understood as neither given nor endorsed by them. All communications sent to or from Argyll and Bute Council or LiveArgyll may be subject to recording and/or monitoring in accordance with relevant legislation. This email has been scanned for viruses, vandals and malicious content.","html":"

Classification : OFFICIAL-SENSITIVE-PERSONAL


Dear Investigations Team,

 

SUBJECT ACCESS REQUEST

 

I write in response to your subject access request received on 23 April 2026 and apologies for the delay in your response.

 

Social Work records are held by the Authority who supervised the care and where the client was taken in to care from. In terms of Cardross Assessment Centre, although Cardross does fall within the Argyll and Bute area now, historically, this would have been under Strathclyde Regional Council and subsequently West Dunbartonshire took over Cardross Assessment Centre. Again, any records are likely to be held by the placing authority.

  

I am sorry that we have been unable to locate any records for Mr McKnight and would recommend that a Subject Access Request is made to the council for the area he resided prior to being taken into care, who may be able to assist.

 

Should you have any concerns about the information provided to you, I would be grateful if you could contact me to discuss this in the first instance.  I can also advise that you are entitled to raise any concerns regarding the processing of personal information with the Information Commissioner, who can be contacted as follows: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Tel: 0303 123 1113 or via their website at http://www.ico.org.uk/

 

Please do not hesitate to contact me if you have any questions in relation to your subject access request, or if I can be of any further assistance.

 

Yours sincerely

 

Joseph Bennett

Legal & Regulatory Support

Argyll & Bute Council

Tel: 01631567971

 



Argyll and Bute Council's e-mail system (also used by LiveArgyll) classifies the sensitivity of emails according to the Government Security Classifications.

Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not disclose, copy or deliver this message to anyone and any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful.

In such case, you should destroy this message and kindly notify the sender by reply email. Opinions, conclusions and other information in this message that do not relate to the official business of Argyll and Bute Council or LiveArgyll shall be understood as neither given nor endorsed by them.

All communications sent to or from Argyll and Bute Council or LiveArgyll may be subject to recording and/or monitoring in accordance with relevant legislation.

This email has been scanned for viruses, vandals and malicious content. 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OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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Tue, 26 May 2026 13:49:14 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of Scotland.police.uk designates 52.101.101.100 as permitted sender) client-ip=52.101.101.100; envelope-from=DataProtectionSubjectAccess@Scotland.police.uk; helo=CWXP265CU010.outbound.protection.outlook.com; Received-SPF: Pass (protection.outlook.com: domain of Scotland.police.uk designates 195.11.109.2 as permitted sender) receiver=protection.outlook.com; client-ip=195.11.109.2; helo=hybrid.scotland.police.uk; pr=C References: Resent-Date: Tue, 26 May 2026 13:49:32 +0100 Resent-From: evidence@mmalegal.co.uk Subject: RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] Thread-Index: AdzblmjaG1m2bYFYQByrK6P+2L9PCgNctgh3AQEV0RA= Thread-Topic: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] To: \"evidence@mmalegal.co.uk\" X-EOPAttributedMessage: 0 X-Forefront-Antispam-Report: CIP:195.11.109.2;CTRY:GB;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:hybrid.scotland.police.uk;PTR:InfoDomainNonexistent;CAT:NONE;SFS:(13230040)(6049299003)(36860700016)(7149299003)(82310400026)(69100299015)(376014)(1800799024)(13003099007)(4076899003)(8096899003)(4013099003)(4053099003)(6133799003)(4133799003)(22082099003)(56012099003)(18002099003)(4143699003)(5023799004)(11063799006);DIR:OUT;SFP:1102; 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RCVD_COUNT_FIVE(0.00); Message has 5-7 Received headers [6] X-Symbol: HAS_XOIP(0.00); Has X-Originating-IP header X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/related, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: MID_RHS_MATCH_FROM(0.00); Message-ID RHS matches From domain X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.100:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.75) [-0.7536852174556] X-Symbol: GENERIC_REPUTATION(-0.40) [-0.40333715925015] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.75) [-0.75742051265799] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scotland.police.uk:+] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.47); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: IP_REPUTATION_HAM(-0.62) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.101.100(-0.39)] X-Symbol: SUSPICIOUS_AUTH_ORIGIN(0.00); Message authenticated, but from a suspicios origin (potentially an injector) X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~] Message-ID: b35940ed6e324b90b840befe529842df@scotland.police.uk X-Milter-Del: X-Spam X-Spam-Score: -3.8 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.11]","SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCED16.686C3E60\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCED16.686C3E60\"},\"attachment3\":{\"filename\":\"SAR-26-04014 - Response.pdf\",\"name\":\"SAR-26-04014 - Response.pdf\",\"type\":\"application/pdf\"}}","text":"OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","dkim":"{@scotland.police.uk : pass}","to":"\"evidence@mmalegal.co.uk\" ","from":"Data Protection Subject Access\t","subject":"RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]","sender_ip":"185.151.28.75","content-ids":"{\"image001.png@01DCED16.686C3E60\":\"attachment1\",\"image002.png@01DCED16.686C3E60\":\"attachment2\"}","attachments":"3","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php9oofs78gkcr228R3OTr"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php3v7fpmo14opo3aUhVlA"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php7k07hor7hccoaZrPxXE"}} [2026-05-28 09:08:40] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Lrach-ln: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Lrach-ln: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-28 09:08:40, 2026-05-28 09:08:40)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-28 09:08:40, 2026-05-28 09:08:40)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 5e792f3a-23dc-41f3-a10c-08debb0c33a5 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P123MB6414:EE_|LO8P123MB7943:EE_","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.76","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"75e976b3-916e-4f96-8141-0db6a58e99f6\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\"},\"attachment3\":{\"filename\":\"Outlook-5k2x15bf.png\",\"name\":\"Outlook-5k2x15bf.png\",\"type\":\"image/png\",\"content-id\":\"715d49df-7018-4234-b9a4-63d38221bc8e\"},\"attachment4\":{\"filename\":\"Outlook-5m30v05v.png\",\"name\":\"Outlook-5m30v05v.png\",\"type\":\"image/png\",\"content-id\":\"2f06de37-2f22-4bf9-8f64-8928f93ee4a1\"},\"attachment5\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"53d93b0b-48d5-4693-ab61-ded2b7fc22f7\"},\"attachment6\":{\"filename\":\"EMIS consultations - redactions applied.pdf\",\"name\":\"EMIS consultations - redactions applied.pdf\",\"type\":\"application/pdf\"},\"attachment7\":{\"filename\":\"EMIS documents - redactions applied.pdf\",\"name\":\"EMIS documents - redactions applied.pdf\",\"type\":\"application/pdf\"}}","subject":"Re: Subject Access Request","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","html":"
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"7","SPF":"fail","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","content-ids":"{\"2f06de37-2f22-4bf9-8f64-8928f93ee4a1\":\"attachment4\",\"53d93b0b-48d5-4693-ab61-ded2b7fc22f7\":\"attachment5\",\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\":\"attachment2\",\"715d49df-7018-4234-b9a4-63d38221bc8e\":\"attachment3\",\"75e976b3-916e-4f96-8141-0db6a58e99f6\":\"attachment1\"}","text":"Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjeh9f0g7tshpegMsyWL"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpbf92si5knbr8ecqkdrF"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/phpp22qdvu227nv3WeZoQN"},"attachment7":{"Illuminate\\Http\\UploadedFile":"/tmp/phponlir9de81jg3sNw3fb"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpr2ct5lbed6d7cvDXnzF"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpt4c54kc5isef6xp1vWP"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjo50lp5ejm4mf0ZJdyU"}} [2026-05-28 09:14:56] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 09:14:56, 2026-05-28 09:14:56)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 09:14:56, 2026-05-28 09:14:56)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 09:15:26] production.DEBUG: Inbound email data {"to":"evidence@mmalegal.co.uk","subject":"Subject Access Request Ref edir:61705","text":"Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=ja/aADs8HB5Dj9JFms6blseMa7TS9e4JYmXEZ5EP578=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=OJ2GaFH4KDqlpHY149j7Q3B9Q2M6zIq+LuBgtiT+My2Ng1yvQxWiTL97pjgjJH/fRD6umWWrhj\t 1sdejN6IL6T6yb2InZB8PoVeDl4UwEr4RhOu2VWzbWbY8dCZKJbVgIaYlSEsSoQGchCb5bx7kd\t DOOsqsH4+fkbPsRDnlxpK5L9m5MqpnzAmNbiiT3rf9h8SjR529TNVZl+Muind6jPFI+uy+WDwD\t KF9RImiilV6ykMpWeN+OpjnHXCtb1rMkw3NDapD1EVvTQIPTys/AJIiAXetpwO5i5/5zP45hM3\t gHXJlYcA+U5OPX+2/3YopZLBvHkrGad/vu9J2DFF8owf8g==; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=pulYLGO/ygTdJ7DTvMoz50rKXM2zTHomsxzC48yddbU=; b=iS/vmhI8+KB4y/qCVKQHE+lBXt\tXp+Fz4Kep+FHp70W8O8ryoyuDY6QiwEDeXLToseGh7X3U+zYEsAUblEOG/Y4XKNRwPn3W9iO1RfnU\t3R6d8nz6i4OdS/LSbhkDKn7n1jPQZx5eJmVBittDZtvyUtwTuUmpLDg3xEXtcRa+Hul6b0vgB3cjT\tu0cZH9+JEn+BeZvPkMxzCsw5024i7+nTwFtty2CRkjg/CAMEzKqDdP+RV0DBK+ueMT1nAOT5sbBPi\tFP4fMm43WvEXDf+u+tdKxtO6wWCNpDtXlcaWjFd7KOBETN7ZyKV8GGyroqPqA3aHDvJRqXN+89oPq\t/YLBpSSQ==; Date: Thu, 28 May 2026 09:41:35 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id lACJZEweSfyvsnBYuwlOow for ; Thu, 28 May 2026 08:41:52.062 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSWJK-00000006r8y-1pul\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSWJK-0000000CEkX-0JdE\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSWJ5-00089a-V8; Thu, 28 May 2026 09:41:48 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 09:41:50 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61705 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.12) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.30) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66835306999057] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.12) [-0.12128079058629] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51596914963577] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.30) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.11)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSWJ5-00089a-V8@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","from":"informationrightsofficer7@edinburgh.gov.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","attachments":"0","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","SPF":"softfail"} [2026-05-28 09:15:26] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioners Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information GovernanceUnit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 09:15:26, 2026-05-28 09:15:26)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 09:15:26, 2026-05-28 09:15:26)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) 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[2026-05-28 09:24:41] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"sectra-logo.png\",\"name\":\"sectra-logo.png\",\"type\":\"image/png\",\"content-id\":\"CID-42fecfe2-463e-44a9-8b61-e8a32222d901@IEP0LON20GEN001\"}}","content-ids":"{\"CID-42fecfe2-463e-44a9-8b61-e8a32222d901@IEP0LON20GEN001\":\"attachment1\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","to":"evidence@mmalegal.co.uk","subject":"NHS Highland wants to securely exchange medical information with you","attachments":"1","dkim":"{@nhs.net : pass, @nhs.net : pass}","SPF":"fail","from":"\"Image Exchange Portal\" ","headers":"ARC-Authentication-Results: i=2; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=nhs.net header.s=default header.a=rsa-sha256;\tdkim=pass header.d=nhs.net header.s=default 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smtp.mailfrom=nhs.net;\tdkim=pass header.d=nhs.net header.s=default header.a=rsa-sha256;\tdkim=pass header.d=nhs.net header.s=default header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Authentication-Results: OpenDMARC; dmarc=pass (p=reject dis=none) header.from=nhs.net Authentication-Results: OpenDMARC; spf=pass smtp.mailfrom=nhs.net Authentication-Results: OpenDMARC; dmarc=fail (p=reject dis=none) header.from=nhs.net Authentication-Results: OpenDMARC; spf=fail smtp.mailfrom=nhs.net Content-Type: multipart/related; boundary=\"------------040504090805000408070204\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=nhs.net; s=default;\tt=1779960278; bh=PgKT2+XSv4oQwoxByX7LWatWOzFXa68q50cQEMM+07Q=;\th=Date:From:Subject:To;\tb=paI50C8JnFemyNLa5CdBVcRFapA6JgxJAG2VMZo8TZE5dguImpU/aEcTGkCUTCUGF\t ya/KureHR2s0atb/Uocc21Y4TC/7Hx3g/6NMLexWIptvvAYpZpKPFGYxTaaLLAttE1\t icWGRo7FRHDmNB9w2VeJGIsrbU9QPRdt/qVri0R/18L5JUBMNdpckvw0bX+PC7ZyFh\t bwI6jSjNgPPSfl+LzMnRmJqHI6xbus07N6ADrx6nURmlIt8rJrA49PnaI2RtCXl3lf\t fWnx4Db0zJp4HLS1CkEH7Iv5awAK5no1MxSD8hNFkUPVg5cmX6bfAOV7m2cMKY47Bb\t EygLdwxP4Ephg== DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=nhs.net; s=default;\tt=1779960273; bh=PgKT2+XSv4oQwoxByX7LWatWOzFXa68q50cQEMM+07Q=;\th=Date:From:Subject:To;\tb=fLM0tR0p9Fl6nJC5n82CghMz5QU6Qi81VH2XIH7sz/yCNEHWXsIhzeT17e13Q0bX+\t Ou6bMLAR5i3XpnCcQNiei0SKm+riZDOJ7YNvMIXTaEtpXfu9ybzvR+VELg/C4/7m0c\t RjQehSxTHBmwpi2gG0opUcmFaQzVReN76a3PLKZICjUtObcxVExNMnFyDBTFnq4PlL\t kmXZSMEsB9YOyyVaCYR9CW52qw/DZtOCVFmi1c9lplriB8l+lnwdk0FKZS0TRrBN1z\t mLBk1GWbvtV6OnIDhInczRlcqPBMRF11MsDAI+EKTHKF3lXse0QSb0euil5yGcJ9Dh\t dXeDb8OoGq2xw== Date: Thu, 28 May 2026 10:24:33 +0100 From: \"Image Exchange Portal\" MIME-Version: 1.0 Message-ID: <3F1C6158FE6F9BF8FD60CD9253495E527448CBE2@IEP0LON20GEN001> Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id k9Db0jxtRPGXSTR2tLdxTw for ; Thu, 28 May 2026 09:24:40.701 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSWyl-00000007kay-1yKf\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 10:24:39 +0100 Received: from hsmail2.nhs.net ([155.231.208.133])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSWyk-00000008gWE-3rBp\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 10:24:39 +0100 Received: from localhost (unknown [127.0.0.1])\tby hsmail2.nhs.net (Postfix) with ESMTP id 9BB9AE0078\tfor ; Thu, 28 May 2026 09:24:38 +0000 (UTC) Received: from hsmail2.nhs.net ([127.0.0.1]) by localhost (mail2.nhs.net [127.0.0.1]) (amavis, port 10024) with ESMTP id FVi2zlvKJHpo for ; Thu, 28 May 2026 09:24:33 +0000 (UTC) Received: from BURNBANK (unknown [10.194.1.78])\tby hsmail2.nhs.net (Postfix) with ESMTPSA id 58D2EE0056\tfor ; Thu, 28 May 2026 09:24:33 +0000 (UTC) Received-SPF: pass (mx3.lhr.stackcp.net: domain of nhs.net designates 155.231.208.133 as permitted sender) client-ip=155.231.208.133; envelope-from=Burnbank.IEP@nhs.net; helo=hsmail2.nhs.net; Resent-Date: Thu, 28 May 2026 10:24:39 +0100 Resent-From: evidence@mmalegal.co.uk Subject: NHS Highland wants to securely exchange medical information with you To: evidence@mmalegal.co.uk X-Forwarded-For: Burnbank.IEP@nhs.net evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 155.231.208.133 X-Priority: 3 (Normal) X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: MIME_HTML_ONLY(0.20) Symbol: DKIM_REPUTATION(-0.70) Symbol: RCVD_VIA_SMTP_AUTH(0.00) Symbol: GENERIC_REPUTATION(-0.62) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: NEURAL_SPAM(0.00) Symbol: SPF_REPUTATION_HAM(-0.70) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: HAS_X_PRIO_THREE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: RECEIVED_HELO_LOCALHOST(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: R_DKIM_ALLOW(-1.41) Symbol: IP_REPUTATION_HAM(-0.80) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: DKIM_REPUTATION(-0.70) [-0.70801134919617] X-Symbol: RCVD_VIA_SMTP_AUTH(0.00); Authenticated hand-off was seen in Received headers X-Symbol: GENERIC_REPUTATION(-0.62) [-0.62386401234398] X-Symbol: ASN(0.00) [asn:8075, ipnet:155.231.208.0/24, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:155.231.208.128/27] X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: SPF_REPUTATION_HAM(-0.70) [-0.70201913182431] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.net:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.net, reject] X-Symbol: HAS_X_PRIO_THREE(0.00); Message has X-Priority header set to 3 or 4 [3] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: RECEIVED_HELO_LOCALHOST(0.00); Localhost HELO seen in Received header X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [4] X-Symbol: R_DKIM_ALLOW(-1.41); DKIM verification succeed [nhs.net:s=default] X-Symbol: IP_REPUTATION_HAM(-0.80) [asn: 8075(-0.18), country: US(-0.01), ip: 155.231.208.133(-0.62)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~, 3:~] Message-ID: 3F1C6158FE6F9BF8FD60CD9253495E527448CBE2@IEP0LON20GEN001 X-Milter-Del: X-Spam X-Spam-Score: -4.3 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk X-Virus-Scanned: Debian amavis at nhs.net","html":" \t \t\t \t \t \t\t \t\t\t \t\t\t\t \t\t\t \t\t
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\t\t\t\tNHS Highland wants to securely exchange medical information with you \t\t\t

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\t\t\t\tWhat is this? \t\t\t

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\t\t\t\tNHS Highland wants to securely exchange medical information with you \t\t\t

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\t\t\t\tClick the button \"Click here to start\" above. When you do so, a login page will open in a new window. You will also receive a one-time password. Follow the instructions on the login page to log in. \t\t\t

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\t\t\t\tDo not delete this email. You will need this email if you want to revisit the web portal again. You will receive a new one-time password every time you log in. \t\t\t

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\t\t\t\tWhenever new information is available, you will be notified via email. \t\t\t

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\t\t\t\tReceived this in error? \t\t\t

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\t\t\t\tThis message is intended only for the addressee and may contain information that is confidential or privileged. Unauthorised use is strictly prohibited and may be unlawful. \t\t\t

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\t\t\t\tNeed further assistance? \t\t\t

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\t\t\t\tIf you cannot log in, or have other queries, please contact NHS Highland directly by using the contact information below. \t\t\t

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\t\t\tNHS Highland \t\t
\t\t\tMiss Leanne Munro \t\t
\t\t\tTelephone no: 01463 706656 \t\t
\t\t\tEmail address: leanne.munro@nhs.scot \t\t
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\t\t\tTracking number: HIGH011400 \t\t
\t\t\tCase Ref.: As per your request. Our ref M4DF2RLAQ6 \t\t
\t\t\tExpiration date: 27 June 2026 \t\t
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\t\t\t\tNote: You can not reply to this email as it is sent from an unmonitored email address. \t\t\t

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\t\t\t\tNHS Highland wants to securely exchange medical information with you \t\t\t

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\t\t\t\tWhat is this? \t\t\t

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\t\t\t\tNHS Highland wants to securely exchange medical information with you \t\t\t

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\t\t\t\tClick the button \"Click here to start\" above. When you do so, a login page will open in a new window. You will also receive a one-time password. Follow the instructions on the login page to log in. \t\t\t

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\t\t\t\tDo not delete this email. You will need this email if you want to revisit the web portal again. You will receive a new one-time password every time you log in. \t\t\t

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\t\t\t\tWhenever new information is available, you will be notified via email. \t\t\t

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\t\t\t\tReceived this in error? \t\t\t

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\t\t\t\tThis message is intended only for the addressee and may contain information that is confidential or privileged. Unauthorised use is strictly prohibited and may be unlawful. \t\t\t

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\t\t\t\tNeed further assistance? \t\t\t

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\t\t\t\tIf you cannot log in, or have other queries, please contact NHS Highland directly by using the contact information below. \t\t\t

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\t\t\tNHS Highland \t\t
\t\t\tMiss Leanne Munro \t\t
\t\t\tTelephone no: 01463 706656 \t\t
\t\t\tEmail address: leanne.munro@nhs.scot \t\t
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\t\t\tTracking number: HIGH011400 \t\t
\t\t\tCase Ref.: As per your request. Our ref M4DF2RLAQ6 \t\t
\t\t\tExpiration date: 27 June 2026 \t\t
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\t\t\t\tNote: You can not reply to this email as it is sent from an unmonitored email address. \t\t\t

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\t ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpeffrtk6rr65rfmEWu6w"}} [2026-05-28 09:27:00] production.DEBUG: Inbound email data {"subject":"Code for RE: Data Subject Access Request - Mr Alexander Mcphee","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"postmaster@returnpath.zivver.com\"}","text":"Verification code for the secure message(s) with the subject: RE: Data Subject Access Request - Mr Alexander Mcphee Open message or copy and paste the following code ------------ | 440783 | ------------ Button not working? Use the following link to use code https://app.zivver.com/l/share/e32a6aa1-0130-41cb-8217-c4529560bfd4/Z1.1.2.ZpXGdlzdpftU7fKHwPb7UWkSJq5L8idPBbUb0Bn_Ck0v-aRjUv4hGJFh-GZWIVk9CXQqp4a8zUrZqsjQfVeq6I6EwCJBzRqwyQVuwh4lEl_-IlcjSrWlC5Zzr3Dl0qMQlf8W41oMwhKtfWETch5vT_RlpIlRly8Huk5yXOlceUsiK0mNFWCuNvx2KaPBCvytutoWwsW6UjbDYeyesUrebVdnRfo3ImpJHLFA98syEzKYOuH3ZFh4NI83CnKblN9u9zBlHtPgt0RGhkIuD8Q/?code=440783 ---------------------------------------------- By using Zivver, you agree to the Zivver User Terms https://www.zivver.com/terms-and-conditions. We also refer you to the Zivver Privacy Statement https://www.zivver.com/privacy-policy. \t What if the code is incorrect or no longer valid? A verification code is only valid for one-time use. If the code has been used before or is incorrect, a new one can be requested herehttps://app.zivver.com/l/share/e32a6aa1-0130-41cb-8217-c4529560bfd4/Z1.1.2.ZpXGdlzdpftU7fKHwPb7UWkSJq5L8idPBbUb0Bn_Ck0v-aRjUv4hGJFh-GZWIVk9CXQqp4a8zUrZqsjQfVeq6I6EwCJBzRqwyQVuwh4lEl_-IlcjSrWlC5Zzr3Dl0qMQlf8W41oMwhKtfWETch5vT_RlpIlRly8Huk5yXOlceUsiK0mNFWCuNvx2KaPBCvytutoWwsW6UjbDYeyesUrebVdnRfo3ImpJHLFA98syEzKYOuH3ZFh4NI83CnKblN9u9zBlHtPgt0RGhkIuD8Q. ---------------------------------------------- The sender uses Zivver to protect your data and privacy. They will be able to see when a message has been opened. Please note that this email is for notification purposes only. A reply to this notification email will not reach the sender. Visit the Zivver Help Center at https://docs.zivver.com for more information or support.","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\"}","dkim":"{@zivver.com : pass}","to":"evidence ","from":"\"Zivver.com\" ","html":"
\"Logo  

Verification code for the secure message(s) with the subject: RE: Data Subject Access Request - Mr Alexander Mcphee

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440783

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Thu, 28 May 2026 09:26:57 +0000 Received-SPF: pass (mx2.lhr.stackcp.net: domain of returnpath.zivver.com designates 91.218.37.2 as permitted sender) client-ip=91.218.37.2; envelope-from=postmaster@returnpath.zivver.com; helo=smtp-out1.zivver.com; Reply-To: \"Zivver.com\" Resent-Date: Thu, 28 May 2026 10:26:58 +0100 Resent-From: evidence@mmalegal.co.uk Sender: \"Zivver.com\" Subject: Code for RE: Data Subject Access Request - Mr Alexander Mcphee To: evidence X-Forwarded-For: postmaster@returnpath.zivver.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 91.218.37.2 X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.10) Symbol: RCVD_COUNT_TWO(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: MID_RHS_MATCH_FROM(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCVD_VIA_SMTP_AUTH(0.00) Symbol: GENERIC_REPUTATION(-0.53) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_REPUTATION(-0.60) Symbol: CTYPE_MIXED_BOGUS(1.00) Symbol: SPF_REPUTATION_HAM(-0.61) Symbol: DKIM_TRACE(0.00) Symbol: RCVD_TLS_ALL(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: R_DKIM_ALLOW(-1.27) Symbol: IP_REPUTATION_HAM(-0.89) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) Symbol: FORGED_SENDER(0.30) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [noreply@zivver.com, postmaster@returnpath.zivver.com] X-Symbol: MANY_INVISIBLE_PARTS(0.10); Many parts are visually hidden [2] X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain, multipart/related] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: MID_RHS_MATCH_FROM(0.00); Message-ID RHS matches From domain X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:91.218.37.0/24] X-Symbol: RCVD_VIA_SMTP_AUTH(0.00); Authenticated hand-off was seen in Received headers X-Symbol: GENERIC_REPUTATION(-0.53) [-0.53568641440977] X-Symbol: ASN(0.00) [asn:16509, ipnet:91.218.37.0/24, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_REPUTATION(-0.60) [-0.60059098890501] X-Symbol: CTYPE_MIXED_BOGUS(1.00); multipart/mixed without non-textual part X-Symbol: SPF_REPUTATION_HAM(-0.61) [-0.61523664496238] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [zivver.com:+] X-Symbol: RCVD_TLS_ALL(0.00); All hops used encrypted transports X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [zivver.com, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: R_DKIM_ALLOW(-1.27); DKIM verification succeed [zivver.com:s=zivver] X-Symbol: IP_REPUTATION_HAM(-0.89) [asn: 16509(-0.36), country: US(-0.01), ip: 91.218.37.2(-0.52)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [noreply@zivver.com, postmaster@returnpath.zivver.com] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [noreply@zivver.com] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: 197e2b7d-e08e-4cd2-ac41-2544a468d946@zivver.com X-Milter-Del: X-Spam X-Spam-Score: -3.3 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk X-Zivver-Island-URI: zivver.com X-Zivver-Message-Recipient-Id: bda103b8-e965-4590-8e8c-98daad9ce3af X-Zivver-Owner-Header: Z1.1.2.tQN7o7R7yu6w3vb_O0efdgz4tNQVPGRIXIYwYRO-TxbsMX4htnHqtiIdWUdhsP44rPRIeL2w6NDmPG3aEOWbzrS4cWSCJ6_uH16GjU-F_YpdbWW6pmQ5y194JBeFac6jvRbwWqmMos4fr5PbXaNec25wLIrv3FkMHQ X-Zivver-Transport: none X-Zivver-email-template: message_verification_guest X-Zivver-email-type: general","sender_ip":"185.151.28.75","SPF":"fail"} [2026-05-28 09:35:34] production.DEBUG: Inbound email data {"dkim":"{@fife.gov.uk : pass}","sender_ip":"185.151.28.76","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","attachment-info":"{\"attachment1\":{\"filename\":\"64481 SM in Pocket Money Book.pdf\",\"name\":\"64481 SM in Pocket Money Book.pdf\",\"type\":\"application/pdf\"},\"attachment2\":{\"filename\":\"64481 CJ Historical file.pdf\",\"name\":\"64481 CJ Historical file.pdf\",\"type\":\"application/pdf\"}}","text":"Dear Investigations Team GDPR/Data Protection Act 2018 (Data Protection Legislation) - Subject Access Request I refer to your request below received on 24 April 2026, our reference FCIR:64481. *Request* Mr Steven Martin, DOB: 30/08/1970 Approximate Dates of Placement: Rimbleton in Glenrothes: 1981, Geilsland in Beith: 1982 *Response* We have carried out searches with Social Work Archives and Fife Council's Main Archives Unit (ONFife). We have been able to locate Mr Martin's childhood Social Work record, along with a pocket money book which indicates that he was resident at Touch Children's Home in 1985. Please find these attached for your information. In terms of the Data Protection Legislation, please find the following information as required by Law. Purpose of processing: childhood social work records Categories of personal data concerned (personal data, special category): name, address, date of birth Organisations Data shared with: None Retention: Indefinitely Who provided information (source): Social Work Existing profiling, and other automated processing: None Under article 15, we are required to advise you of your right to request rectification/restriction in relation to the information we hold. If you would like more details, please view the link below or contact dataprotection@fife.gov.uk . Information on all subject rights can be found via link below. www.fife.org.uk/dataprotection I trust this meets your requirements. If you are not satisfied with the way we have handled your request, you may wish to request a review of the decision. Please write to: Head of Legal & Democratic Services, Finance & Corporate Services, Fife House, North Street, Glenrothes, KY7 5LT or e-mail to info.review@fife.gov.uk within three months of receiving this correspondence or from the date you submitted your request, whichever is the later date. Where the outcome of the review fails to resolve the matter to your complete satisfaction you may wish to contact the Information Commissioner's Office to raise your concern or complaint. The ICO can be contacted in writing at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or telephone: 0303 123 1113 or online: https://ico.org.uk/make-a-complaint/data-protection-complaints/ Yours sincerely Deborah McKay | Information Specialist Information Management & Requests Team | Customer & Online Services | Fife Council | Fife House, North Street, Glenrothes, Fife KY7 5LT Email: Deborah.McKay@fife.gov.uk ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. If you have received this email in error please notify your system manager and the sender of this message. This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses. 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Dear Investigations Team

 

GDPR/Data Protection Act 2018 (Data Protection Legislation) - Subject Access Request

 

I refer to your request below received on 24 April 2026, our reference FCIR:64481.

 

*Request*

Mr Steven Martin, DOB: 30/08/1970

Approximate Dates of Placement: Rimbleton in Glenrothes: 1981, Geilsland in Beith: 1982

 

*Response*

We have carried out searches with Social Work Archives and Fife Council’s Main Archives Unit (ONFife).

We have been able to locate Mr Martin’s childhood Social Work record, along with a pocket money book which indicates that he was resident at Touch Children’s Home in 1985.

 

Please find these attached for your information.

 

In terms of the Data Protection Legislation, please find the following information as required by Law.

 

Purpose of processing: childhood social work records

Categories of personal data concerned (personal data, special category): name, address, date of birth

Organisations Data shared with: None

Retention: Indefinitely

Who provided information (source): Social Work

Existing profiling, and other automated processing: None

 

Under article 15, we are required to advise you of your right to request rectification/restriction in relation to the information we hold.  If you would like more details, please view the link below or contact dataprotection@fife.gov.uk .  Information on all subject rights can be found via link below. 

 

www.fife.org.uk/dataprotection

 

I trust this meets your requirements.  If you are not satisfied with the way we have handled your request, you may wish to request a review of the decision.  Please write to: Head of Legal & Democratic Services, Finance & Corporate Services, Fife House, North Street, Glenrothes, KY7 5LT or e-mail to info.review@fife.gov.uk within three months of receiving this correspondence or from the date you submitted your request, whichever is the later date. Where the outcome of the review fails to resolve the matter to your complete satisfaction you may wish to contact the Information Commissioner’s Office to raise your concern or complaint. The ICO can be contacted in writing at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or telephone: 0303 123 1113 or online: https://ico.org.uk/make-a-complaint/data-protection-complaints/

 

Yours sincerely

 

Deborah McKay | Information Specialist

Information Management & Requests Team | Customer & Online Services | Fife Council | Fife House, North Street, Glenrothes, Fife KY7 5LT

Email:  Deborah.McKay@fife.gov.uk

 



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Fife Council reserves the right to monitor the content of all incoming and outgoing email.

Information on how we use and look after your personal data can be found within the Council’s privacy notice:  www.fife.gov.uk/privacy

Fife Council

************************************************

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Kind regards Zelda ​Clackmannan & Kincardine Medical Practice Clackmannan - 01259 723725 Kincardine - 01259 730302 If you are not the intended recipient of this email, please notify the sender & delete the email along with any attachments without delay. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. 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Good morning

Please find attached copy of medical records as requested.
Please contact the Health Centre for the password to open the file.

Kind regards
Zelda

​Clackmannan & Kincardine Medical Practice
Clackmannan - 01259 723725
Kincardine - 01259 730302

If you are not the intended recipient of this email, please notify the sender & delete the email along with any attachments without delay.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"1","dkim":"{@nhs.scot : pass}","from":"\"fv gp25135clackcli (NHS Forth Valley)\" ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpaqr4hnslrnpj2dTq2yX"}} [2026-05-28 09:40:37] production.DEBUG: Inbound email data {"subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


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Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}","sender_ip":"185.151.28.76","SPF":"fail"} [2026-05-28 09:40:37] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 09:40:37, 2026-05-28 09:40:37)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 09:40:37, 2026-05-28 09:40:37)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 09:41:08] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","from":"Subject Access Request ","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.74;\tiprev=pass (mail-ukwestazon11020074.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.74;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.74 ARC-Authentication-Results: i=1; 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boundary=\"_000_ca929c0509a542e8991a347e09f72f8dLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=5SN5VGMJ/kHtuLfdQ4oWVn4UFkDZmx8vDO9Lt9yiYHw=; b=UrppJYCndeziDV1ZJQOMxTVePFMdLEO1MSgmILZ+rL6ebhhNj/OUOLghZpCAzs5DOQVnP8QJ8PSzhD6QaXbnzL/8sAW3ujwqTRP2H7JHmYWEddvrF7X7x133uQQKjskFwj3uh/fSZw2blh+Wpo6yXjGPpy7wjO8euXZgYDAhcAlp1ROI/QeKreWv192xe+z5nemcV3JItrZiHeuUyXuSgrnhGNoymhGgvqA0Y4Do7vU5edX8BnTz8MQ2KYJFsWWcxiWlK03VQ3iTrTgXsgGn54fEOXCvyOvH6npUgPGXMocmA6UGj1XN6NR6GV/2uiou/v4BDvtsZXu7FKmNxa2RxQ== Date: Thu, 28 May 2026 09:40:30 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id NFtwmyD2TeqtRF2ghbFP2A for ; Thu, 28 May 2026 09:40:36.109 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSXEB-00000007uQT-01Jy\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 10:40:35 +0100 Received: from mail-ukwestazon11020074.outbound.protection.outlook.com ([52.101.195.74] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSXEA-00000009jBP-2Uaj\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 10:40:34 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by CW1P265MB7616.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:210::8) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
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"} [2026-05-28 09:41:08] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 09:41:08, 2026-05-28 09:41:08)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 09:41:08, 2026-05-28 09:41:08)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert 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Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 09:41:31] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.76","cc":"Hei-Yan Tsui ","to":"\"evidence@mmalegal.co.uk\" ","from":"Eleanor Goodwin ","subject":"Re: Ref: 100010 - Mr Brian Hunter - Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-Blue text .png\",\"name\":\"Outlook-Blue text .png\",\"type\":\"image/png\",\"content-id\":\"5e4cec6d-4294-4d0d-a9ef-d2c9fe02850c\"},\"attachment2\":{\"filename\":\"Outlook-rjhgs2p4.png\",\"name\":\"Outlook-rjhgs2p4.png\",\"type\":\"image/png\",\"content-id\":\"ddcb1bb0-28ce-47e5-b8aa-72cbf25fc8ff\"},\"attachment3\":{\"filename\":\"Outlook-ni4subwy.png\",\"name\":\"Outlook-ni4subwy.png\",\"type\":\"image/png\",\"content-id\":\"62cd36cf-538f-4087-879d-e79775f9a214\"},\"attachment4\":{\"filename\":\"Outlook-Blue text .png\",\"name\":\"Outlook-Blue text .png\",\"type\":\"image/png\",\"content-id\":\"dbf0d358-232a-4cd3-9f40-9d564774871c\"}}","text":"Good morning, Any requests for records from Nazareth Care should be sent to archives.ukregion@nazarethcare.com which is also linked in my email signature. We will acknowledge receipt as soon as we get the requests through. Many thanks, Ellie Goodwin Archives and Records Executive [Blue text on a white background AI-generated content may be incorrect.] Phone: 020 8444 4427 Ext: 6207 Email: eleanor.goodwin@nazarethcare.com       archives.ukregion@nazarethcare.com 162 East End Road, East Finchley, London, N2 0RU https://nazarethcare.org/ ________________________________ From: evidence@mmalegal.co.uk Sent: 28 May 2026 10:12 To: Eleanor Goodwin Subject: Re: Ref: 100010 - Mr Brian Hunter - Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Good morning, We have 8 clients who we sent DSAR's on behalf of too yourselves, as you have alerted us to not receiving these could you please provide us with a correct email to resend these to as well as noting receipt of these once they have been resent? Please don't hesitate to get in touch if you have any questions or queries. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:ddcb1bb0-28ce-47e5-b8aa-72cbf25fc8ff][cid:62cd36cf-538f-4087-879d-e79775f9a214] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Eleanor Goodwin Sent: 27 May 2026 4:37 PM To: evidence@mmalegal.co.uk Cc: Hei-Yan Tsui ; Uk Administration Subject: Ref: 100010 - Mr Brian Hunter - Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Good afternoon, Your earlier email concerning a SAR you made in 10 April 2026 regarding B Hunter has been forwarded to me. I am sorry to say our administrative team and the records team did not receive your request when it was first sent. Could you please confirm which home this request relates to so that we can locate the records concerned and follow up with the home regarding our internal SAR procedures? If you could send over a summary of the records you are requesting and the appropriate proof of authority, we can gather the material in order to respond to this request. My apologies for the delay. We will process this request as quickly as we can once we have the information we need from you. Many thanks, Ellie Goodwin Archives and Records Executive [Blue text on a white background AI-generated content may be incorrect.] Phone: 020 8444 4427 Ext: 6207 Email: eleanor.goodwin@nazarethcare.com       archives.ukregion@nazarethcare.com 162 East End Road, East Finchley, London, N2 0RU https://nazarethcare.org/","html":"
Good morning,

Any requests for records from Nazareth Care should be sent to archives.ukregion@nazarethcare.com which is also linked in my email signature.

We will acknowledge receipt as soon as we get the requests through.

Many thanks,


Ellie Goodwin

Archives and Records Executive

 

\"Blue

Phone: 020 8444 4427 Ext: 6207

 

Email:  eleanor.goodwin@nazarethcare.com

      archives.ukregion@nazarethcare.com

            

162 East End Road, East Finchley, London, N2 0RU

https://nazarethcare.org/ 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 10:12
To: Eleanor Goodwin <Eleanor.Goodwin@nazarethcare.com>
Subject: Re: Ref: 100010 - Mr Brian Hunter - Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018
 
Good morning,

We have 8 clients who we sent DSAR's on behalf of too yourselves, as you have alerted us to not receiving these could you please provide us with a correct email to resend these to as well as noting receipt of these once they have been resent? 

Please don't hesitate to get in touch if you have any questions or queries.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Eleanor Goodwin <Eleanor.Goodwin@nazarethcare.com>
Sent: 27 May 2026 4:37 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Hei-Yan Tsui <Hei-Yan.Tsui@nazarethcare.com>; Uk Administration <uk.administration@nazarethcare.com>
Subject: Ref: 100010 - Mr Brian Hunter - Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018
 
Good afternoon,

Your earlier email concerning a SAR you made in 10 April 2026 regarding B Hunter has been forwarded to me.

I am sorry to say our administrative team and the records team did not receive your request when it was first sent.

Could you please confirm which home this request relates to so that we can locate the records concerned and follow up with the home regarding our internal SAR procedures? 

If you could send over a summary of the records you are requesting and the appropriate proof of authority, we can gather the material in order to respond to this request.

My apologies for the delay. We will process this request as quickly as we can once we have the information we need from you.

Many thanks,


Ellie Goodwin

Archives and Records Executive

 

\"Blue

Phone: 020 8444 4427 Ext: 6207

 

Email:  eleanor.goodwin@nazarethcare.com

      archives.ukregion@nazarethcare.com

            

162 East End Road, East Finchley, London, N2 0RU

https://nazarethcare.org/ 

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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nazarethcare.com, none] X-Symbol: TO_MATCH_ENVRCPT_SOME(0.00); Some of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-0.20); DKIM verification succeed [nazarethcare.com:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: RCPT_COUNT_TWO(0.00); Two recipients [2] X-Symbol: IP_REPUTATION_HAM(-0.77) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.95.132(-0.59)] X-Symbol: MIME_BASE64_TEXT(0.10); Has text part encoded in base64 X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.132:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: TO_DN_EQ_ADDR_SOME(0.00); Some of the recipients have display names that are the same as their address X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~, 6:~, 7:~] X-Symbol: TO_DN_SOME(0.00); Some of the recipients have display names X-Symbol: GENERIC_REPUTATION(-0.59) [-0.59685217955853] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nazarethcare.com:+] Message-ID: LO4P265MB40665EE04C4AE4848FA886609C092@LO4P265MB4066.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -3.3 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nazarethcare.com; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO4P265MB4066.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(6049299003)(376014)(366016)(8096899003)(22082099003)(18002099003)(38070700021)(13003099007)(4053099003)(4143699003)(56012099006)(5023799004);DIR:OUT;SFP:1102; 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DMARC permit policy [argyll-bute.gov.uk, reject] X-Symbol: DKIM_MIXED(0.00); -R_DKIM_ALLOW & (R_DKIM_TEMPFAIL | R_DKIM_PERMFAIL | R_DKIM_REJECT) X-Symbol: R_DKIM_REJECT(0.00); DKIM verification failed [argyll-bute.gov.uk:s=selector2] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-0.20); DKIM verification succeed [argyll-bute.gov.uk:s=selector2] X-Symbol: RCPT_COUNT_TWO(0.00); Two recipients [2] X-Symbol: IP_REPUTATION_HAM(-0.65) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.84.79(-0.46)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: RCVD_COUNT_SEVEN(0.00); Message has 7-11 Received headers [7] Message-ID: GVXPR08MB7750CF0B1F2CF701FCA7F957C9092@GVXPR08MB7750.eurprd08.prod.outlook.com X-Milter-Del: X-Spam X-Spam-Score: -3.3 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: MSIP_Label_96331ad6-cbad-4d82-8ea7-361a36aa6d1e_Enabled=True;MSIP_Label_96331ad6-cbad-4d82-8ea7-361a36aa6d1e_SiteId=8a444059-4d8c-4970-b42c-299f9c3910e0;MSIP_Label_96331ad6-cbad-4d82-8ea7-361a36aa6d1e_SetDate=2026-05-28T09:43:28.0000000Z;MSIP_Label_96331ad6-cbad-4d82-8ea7-361a36aa6d1e_Name=Email Classification - OFFICIAL-SENSITIVE PERSONAL;MSIP_Label_96331ad6-cbad-4d82-8ea7-361a36aa6d1e_ContentBits=3;MSIP_Label_96331ad6-cbad-4d82-8ea7-361a36aa6d1e_Method=Privileged x-cloud-sec-av-info: argyllandbutecouncil1,office365_emails,sent,inline x-ms-exchange-messagesentrepresentingtype: 1 x-ms-traffictypediagnostic: GVXPR08MB7750:EE_|PR3PR08MB5772:EE_|AMS0EPF00000193:EE_|AM8PR08MB6516:EE_","cc":"\"argyll@messagestore.co.uk\" ","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"data.protection@argyll-bute.gov.uk\"}","text":"Classification : OFFICIAL-SENSITIVE-PERSONAL Dear Investigations Team, SUBJECT ACCESS REQUEST I write in response to your subject access request received on 24 April 2026. Following thorough searches, including of archive material held on our behalf, Argyll and Bute Council does not hold any records in relation to your client William Moffat and I am sorry that we are not able to further assist. Should you have any concerns about the information provided to you, I would be grateful if you could contact me to discuss this in the first instance. I can also advise that you are entitled to raise any concerns regarding the processing of personal information with the Information Commissioner, who can be contacted as follows: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Tel: 0303 123 1113 or via their website at http://www.ico.org.uk/ Please do not hesitate to contact me if you have any questions in relation to your subject access request, or if I can be of any further assistance. Yours sincerely Joseph Bennett Legal & Regulatory Support Argyll & Bute Council Tel: 01631567971 ________________________________ Argyll and Bute Council's e-mail system (also used by LiveArgyll) classifies the sensitivity of emails according to the Government Security Classifications. Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not disclose, copy or deliver this message to anyone and any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. In such case, you should destroy this message and kindly notify the sender by reply email. Opinions, conclusions and other information in this message that do not relate to the official business of Argyll and Bute Council or LiveArgyll shall be understood as neither given nor endorsed by them. All communications sent to or from Argyll and Bute Council or LiveArgyll may be subject to recording and/or monitoring in accordance with relevant legislation. This email has been scanned for viruses, vandals and malicious content.","html":"

Classification : OFFICIAL-SENSITIVE-PERSONAL


Dear Investigations Team,

 

SUBJECT ACCESS REQUEST

 

I write in response to your subject access request received on 24 April 2026.

 

Following thorough searches, including of archive material held on our behalf, Argyll and Bute Council does not hold any records in relation to your client William Moffat and I am sorry that we are not able to further assist. 

 

Should you have any concerns about the information provided to you, I would be grateful if you could contact me to discuss this in the first instance.  I can also advise that you are entitled to raise any concerns regarding the processing of personal information with the Information Commissioner, who can be contacted as follows: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Tel: 0303 123 1113 or via their website at http://www.ico.org.uk/

 

Please do not hesitate to contact me if you have any questions in relation to your subject access request, or if I can be of any further assistance.

 

Yours sincerely

 

Joseph Bennett

Legal & Regulatory Support

Argyll & Bute Council

Tel: 01631567971

 



Argyll and Bute Council's e-mail system (also used by LiveArgyll) classifies the sensitivity of emails according to the Government Security Classifications.

Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not disclose, copy or deliver this message to anyone and any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful.

In such case, you should destroy this message and kindly notify the sender by reply email. Opinions, conclusions and other information in this message that do not relate to the official business of Argyll and Bute Council or LiveArgyll shall be understood as neither given nor endorsed by them.

All communications sent to or from Argyll and Bute Council or LiveArgyll may be subject to recording and/or monitoring in accordance with relevant legislation.

This email has been scanned for viruses, vandals and malicious content. ","attachments":"0","dkim":"{@argyll-bute.gov.uk : pass, @argyll-bute.gov.uk : fail (body hash did not verify)}","from":"data.protection ","subject":"SAR William Moffat SW C&F argyllbuteir:21413","sender_ip":"185.151.28.75","SPF":"softfail"} [2026-05-28 09:45:27] production.DEBUG: Inbound email data {"SPF":"softfail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","to":"evidence@mmalegal.co.uk","from":"informationrightsofficer7@edinburgh.gov.uk","subject":"Subject Access Request Ref edir:61705","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; 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Date: Thu, 28 May 2026 09:41:35 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id lACJZEweSfyvsnBYuwlOow for ; Thu, 28 May 2026 08:41:52.062 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSWJK-00000006r8y-1pul\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSWJK-0000000CEkX-0JdE\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSWJ5-00089a-V8; Thu, 28 May 2026 09:41:48 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 09:41:50 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61705 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.12) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.30) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66835306999057] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.12) [-0.12128079058629] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51596914963577] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.30) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.11)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSWJ5-00089a-V8@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk"} [2026-05-28 09:45:27] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioners Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information GovernanceUnit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 09:45:27, 2026-05-28 09:45:27)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 09:45:27, 2026-05-28 09:45:27)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), 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[2026-05-28 09:46:09] production.DEBUG: Inbound email data {"SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","subject":"Response from Subject Access Request Mailbox","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
","attachments":"0","dkim":"{@eastlothian.gov.uk : pass}","sender_ip":"185.151.28.76","from":"Subject Access Request ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.74;\tiprev=pass (mail-ukwestazon11020074.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.74;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.74 ARC-Authentication-Results: i=1; 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Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


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This email and any files transmitted with it are confidential and
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are addressed. If you have received this email in error please notify
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, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 09:46:09, 2026-05-28 09:46:09)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


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Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 09:46:09, 2026-05-28 09:46:09)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 09:48:10] production.DEBUG: Inbound email data {"content-ids":"{\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\":\"attachment2\",\"4f394150-d876-41ea-a17a-d299d6f6cdeb\":\"attachment3\",\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\":\"attachment1\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@south-ayrshire.gov.uk : pass}","to":"\"evidence@mmalegal.co.uk\" ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-3msualvg.png\",\"name\":\"Outlook-3msualvg.png\",\"type\":\"image/png\",\"content-id\":\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\"},\"attachment2\":{\"filename\":\"Outlook-1xq4j0ec.png\",\"name\":\"Outlook-1xq4j0ec.png\",\"type\":\"image/png\",\"content-id\":\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\"},\"attachment3\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"4f394150-d876-41ea-a17a-d299d6f6cdeb\"}}","text":"Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","attachments":"3","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.125;\tiprev=pass (mail-ukwestazon11020125.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.125;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.125 ARC-Authentication-Results: i=1; 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Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpv3favpg65d7bd5srA20"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phphhpk3i3mhjnle4YSTy9"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjtbunhe1ms90268nr4E"}} [2026-05-28 09:48:10] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 09:48:10, 2026-05-28 09:48:10)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 09:48:10, 2026-05-28 09:48:10)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 09:51:11] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.74;\tiprev=pass (mail-ukwestazon11020074.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.74;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.74 ARC-Authentication-Results: i=1; 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boundary=\"_000_ca929c0509a542e8991a347e09f72f8dLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=5SN5VGMJ/kHtuLfdQ4oWVn4UFkDZmx8vDO9Lt9yiYHw=; b=UrppJYCndeziDV1ZJQOMxTVePFMdLEO1MSgmILZ+rL6ebhhNj/OUOLghZpCAzs5DOQVnP8QJ8PSzhD6QaXbnzL/8sAW3ujwqTRP2H7JHmYWEddvrF7X7x133uQQKjskFwj3uh/fSZw2blh+Wpo6yXjGPpy7wjO8euXZgYDAhcAlp1ROI/QeKreWv192xe+z5nemcV3JItrZiHeuUyXuSgrnhGNoymhGgvqA0Y4Do7vU5edX8BnTz8MQ2KYJFsWWcxiWlK03VQ3iTrTgXsgGn54fEOXCvyOvH6npUgPGXMocmA6UGj1XN6NR6GV/2uiou/v4BDvtsZXu7FKmNxa2RxQ== Date: Thu, 28 May 2026 09:40:30 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id NFtwmyD2TeqtRF2ghbFP2A for ; Thu, 28 May 2026 09:40:36.109 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSXEB-00000007uQT-01Jy\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 10:40:35 +0100 Received: from mail-ukwestazon11020074.outbound.protection.outlook.com ([52.101.195.74] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSXEA-00000009jBP-2Uaj\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 10:40:34 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by CW1P265MB7616.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:210::8) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|10070799003|7049299003|3109299003|69100299015|376014|366016|55112099003|12063799003|11063799006|56012099006|6133799003|5133699003|18002099003|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: evrCgPyhXI0RJXHPHtHvFgRJE0pWLrT2Hcnjkbnb9+qA2LF5cIsxKjXHMMI825BxySPQ7P2v3cAEe+vwcU7NgerK1m1FOYif4ZuqwZ+PDhzLKFuqp6RZc+ua3v8cSx0u8kmCZcuIdW0B82WT7uw50Sv9LA6iyZhqvleBTPtf8clIjGObmQUkelhEp6n02sQAVwD5AdEYKlvJ8DQY8pbXDwDLwk3pICQhAs6nwRqZh1VcCU8bbEg1zzYJxu4IOC1deyFHbT4FEsvxd6dA8FHy+OaaUpflCrlB1gqISkKFr8ErKSoQM9XERHJL61p73rkvbGuVgkB4nL6T7jVJaYQkKctdPV+Likw+JgQ/AfhMGtftlF02rfYA4T2yxx+1nKJG8npLWejzOz+jaxL7yUoo6x6f2wZfpOG6A9MLC+Miw7iD8DN6VnTnOFWBZ731K4XA x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 62899a45-1f7b-48c9-3861-08debc9d2886 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|CW1P265MB7616:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","SPF":"fail","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
","attachments":"0","dkim":"{@eastlothian.gov.uk : pass}","sender_ip":"185.151.28.76","to":"\"evidence@mmalegal.co.uk\" "} [2026-05-28 09:51:11] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 09:51:11, 2026-05-28 09:51:11)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


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Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 09:51:11, 2026-05-28 09:51:11)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 09:52:12] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sarhscp@north-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"message_v4.rpmsg\",\"name\":\"message_v4.rpmsg\",\"type\":\"application/x-microsoft-rpmsg-message\"}}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","dkim":"{@north-ayrshire.gov.uk : pass}","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","from":"SARHSCP ","subject":"Notification of Closure - SAR NAC78049 Whyte","html":"
SARHSCP (sarhscp@north-ayrshire.gov.uk) has sent you a protected message.


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Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","dkim":"{@nhs.scot : pass}","subject":"Re: Data Subject Access Request - Mr Stewart Fraser","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.accessmrninewells@nhs.scot\"}","html":"
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: REPLY(-4.00) X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-1.11) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.101.30(-0.87)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.30:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.71) [-0.71571537591892] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.87) [-0.8760976847207] X-Symbol: SPF_REPUTATION_HAM(-0.70) [-0.70768831998913] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LNXP123MB36598B4E7F0D71276EE69FC39E0B2@LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -8.6 (--------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(366016)(19092799006)(376014)(1800799024)(6049299003)(69100299015)(4053099003)(8096899003)(18002099003)(56012099003)(22082099003)(4013099003)(38070700021)(3023799007)(5023799004)(4143699003)(6133799003)(11063799006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|366016|19092799006|376014|1800799024|6049299003|69100299015|4053099003|8096899003|18002099003|56012099003|22082099003|4013099003|38070700021|3023799007|5023799004|4143699003|6133799003|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: COB6kFp9lf0JDaqK3Q5P1A1IhfU/KS8AFlhA2Mn2F6PU2QE7eSAU5fwZqounsUm+PgcD9tYE/dM/Se9NIpfYX+w9e13xUeFFe4DmR3XuljkqQWrQBP8y0OhhUJbvIdOZf9ha6D/LswSdXiifEE3RnpBhxEy/s33N5eF1CzhJcbSv1Dz2kp6JzLa3KtfaxL6XSQwK5AwSGSNyHo7VRe3lyuU/5FYSCjg0R+vQVda4+3RtyZeVt9yewlJobnO8any4riiM3WJdMiSDrrA0bjTK+i0Y36ruAWBatU0rBtvCsk4gvsMdWhWNg2yNBc3LuL4ulJG9mceGPW5Wts80dtyk4hCYA5du/i3fMg6b3Niu/XW6GaRkfVNKat+saJZFBr1Vp54X2GlSobnUH8lGoM98UDcq3uQaudHfrkCSIW/NcVKyZ6DWykZZUue66hIAj1VKkivDFM5Ycu5TgNrEOG2DEjFNvDLeFSUW7vmZjoX4TlE6NaQlMtA8c0zIjZ0t8CwOVUDmqscv5wutzDHlUgQrRI6nH43r9x6u4GWwIk5WvGYLnEs4xtWu1UG5vxBhOO36+T11iLxsUmcM0qaeXovHKrSVz4TqTaaa1mTK/1Zj7yJ/EGbRAuo5YeuChVYG+hqq0m1nwy9mCBRRuLE7WHdrkt0EWOu7M69MxOttLAU1lSh1+XgoDQI6INA3azWyvJ6nfGVEhv28bIGojplrH8nXg3GuPRn5Kf7gWPOHVm1PyBPH/qWUmtiXp0UC522pZavyBVFmcDzPdO71PQTa3mxwFKcyemR76j7iXpLePAzBo7LgR7uAB3pAPJllD557LyUiq4Gzr2+KMddQPkSSFtGbHsETcAu9oA5E31BuM0rkkMTWky8krPAomopkY1lXmzM1SEXKuZQYVJEcbYA9bM5y1LyYFb7FBYpAjcCW3kZIbHXxzmaoHWNnNu+GmG42isjbumkeoKU8ZaYSAn+XCKuRPpUYzDnWH+DxlDTUoaI814+e0VgkBSqmJZVhJ9h0Nhvem0OQfcdgOs/uc2GrGubmjJDficGK1w4MNnxZaICa1wEJkDf0beQN9nM/Wmw+7EeJzz3YUWidJka4aB9tdNbLgKjSjVO+U6COEKqEyIcrw5tL0zLerpX5Bigg16zSvEyJMyB3PdIJqimHiPbBVGwvx8gjhFAB5AyI655/mSUufQQDpfLWZgdIc2L2sggyHrVQljHn6qIpnqpUDl8pwNfZQmMxrzEkVEkfXLX7dhkQqHUyq8qZq14scV7fqBc6QGWn5tZRPVWIszcHR9qHqOSY2nWDd8m0gzhvOn+8RyVzCJhc1KHLoQ4eInLRv3LifgZFqvQuRk2KZVyjH1MjnaTRTrn5HOmtxnVGSXZXHnVUFh3nX5Lkx23d3j86FmJdJqQAUuAtcB1dH+kDqMg+n9uvC2fziOUJkBHlVxUIp3XQ+KDIzpxy67hxOiRhT+OeE+Yfird0HvWWAX0Acqf+gLRmkO+zOXtdPTuxgaVXhXLhiZSK6hyas9LkL87Ukz5sSnjfbBBmgtSKZKfSRWwPG2iNHehFev9JTyzJWuhIR594FsMdv731nJJR81uNIo+Vd7dlPwfVfikEutolbtuxvXmznvNInwab1ZaFFbReomVFQyY5x+z6NJZgTQ08tpL52cx8kLNxlgP4zmqtJrOuSH0LVKZ4SFZ8pJPz2uVNZG2U8loPruJqpQqHFZmtyA36Uv9Cw2iiy8mOo9rHj4MJtsLS6XNxnxognwiCEftv0RriKBudE+Jt2+VQJjVhk7h1n/Eg x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: e29a46b8-84d7-47ad-4df5-08debb2b6450 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LNXP123MB3659:EE_|LO0P123MB7463:EE_","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpe852vuj0n0v708lXtnj"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpd2di8ib4dr3n3HB3vBE"}} [2026-05-28 09:56:12] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 09:56:12, 2026-05-28 09:56:12)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

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, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 09:56:12, 2026-05-28 09:56:12)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 09:57:07] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"data.protection@argyll-bute.gov.uk\"}","text":"Classification : OFFICIAL-SENSITIVE-PERSONAL Dear Investigations Team, SUBJECT ACCESS REQUEST I write in response to your subject access request received on 7 May 2026. Social Work records are held by the Authority who supervised the care and from where the client was taken in to care. In terms of Cardross Assessment Centre, although Cardross does fall within the Argyll and Bute area now, historically, this would have been under Strathclyde Regional Council and subsequently West Dunbartonshire took over Cardross Assessment Centre. Again, any records are likely to be held by the placing authority. I am sorry that we have been unable to locate any records for Mr McClure and would recommend that a Subject Access Request is made to the council where Mr McClure was resident prior to care. Should you have any concerns about the information provided to you, I would be grateful if you could contact me to discuss this in the first instance. I can also advise that you are entitled to raise any concerns regarding the processing of personal information with the Information Commissioner, who can be contacted as follows: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Tel: 0303 123 1113 or via their website at http://www.ico.org.uk/ Please do not hesitate to contact me if you have any questions in relation to your subject access request, or if I can be of any further assistance. Yours sincerely Joseph Bennett Legal & Regulatory Support Argyll & Bute Council Tel: 01631567971 ________________________________ Argyll and Bute Council's e-mail system (also used by LiveArgyll) classifies the sensitivity of emails according to the Government Security Classifications. Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not disclose, copy or deliver this message to anyone and any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. In such case, you should destroy this message and kindly notify the sender by reply email. Opinions, conclusions and other information in this message that do not relate to the official business of Argyll and Bute Council or LiveArgyll shall be understood as neither given nor endorsed by them. All communications sent to or from Argyll and Bute Council or LiveArgyll may be subject to recording and/or monitoring in accordance with relevant legislation. 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Classification : OFFICIAL-SENSITIVE-PERSONAL


Dear Investigations Team,

 

SUBJECT ACCESS REQUEST

 

I write in response to your subject access request received on 7 May 2026.

 

Social Work records are held by the Authority who supervised the care and from where the client was taken in to care. In terms of Cardross Assessment Centre, although Cardross does fall within the Argyll and Bute area now, historically, this would have been under Strathclyde Regional Council and subsequently West Dunbartonshire took over Cardross Assessment Centre. Again, any records are likely to be held by the placing authority.

  

I am sorry that we have been unable to locate any records for Mr McClure and would recommend that a Subject Access Request is made to the council where Mr McClure was resident prior to care.

 

Should you have any concerns about the information provided to you, I would be grateful if you could contact me to discuss this in the first instance.  I can also advise that you are entitled to raise any concerns regarding the processing of personal information with the Information Commissioner, who can be contacted as follows: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Tel: 0303 123 1113 or via their website at http://www.ico.org.uk/

 

Please do not hesitate to contact me if you have any questions in relation to your subject access request, or if I can be of any further assistance.

 

Yours sincerely

 

Joseph Bennett

Legal & Regulatory Support

Argyll & Bute Council

Tel: 01631567971

 



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This email has been scanned for viruses, vandals and malicious content. ","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","SPF":"softfail"} [2026-05-28 10:01:02] production.DEBUG: Inbound email data {"from":"Sars No Reply ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"pm_bounces@pm-bounces.ams-sar.com\"}","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"utf-8\"}","dkim":"{@pm.mtasv.net : pass, noreply@ams-sar.com : pass}","to":"evidence@mmalegal.co.uk","html":" Notification from NHS Lothian Request for Records
NHS Lothian Request for Records

Hello, evidence@mmalegal.co.uk

This is a reminder that one or more of your subject access requests will be closing soon. Please make sure have downloaded any documentation that has been sent to you in each of these requests before your access is removed.

The below list shows which of your requests are closing and when.

LOTH00013265SAR - 04 Jun 23:00 PM


View Requests

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charset=UTF-8 DKIM-Signature: v=1; a=rsa-sha256; d=pm.mtasv.net; s=pm20250806; c=relaxed/relaxed;\tbh=iBbJvuWow+M9HRdIu/se3NwLPJbG1NhDA/4eQvn2oZU=;\th=from:to:subject:date:mime-version:content-type:sender:cc:date:message-id;\tt=1779962447; x=1780567247;\tb=Ubm+uvUlNf1B80O6cub98Jc5GZoMTncL4dnKtAUX0zGaKShyWGB57TrjZpUrhMWriT47z5ZGz\tJN5UJK3ABmuNBrAb1Dl87UNTs2BrUb2YNfwGCrIgcH5od8RtLEc5wIqNgWS1akP0CQMQEPx6lvL\tANP9KR2GK6kShcfP+JlBvK4NGz+3/qAfdwzRfneARLyidIrdfdHMRNDUYsLUMTpCD4WRAcDoXOz\t6k+pUcEEL1JwUTNC8K+63H6XPgTijn2w0FnG/Elb6EvbeXu74ra6oOc8zNkYbsbMo3aTYIkyakd\tY0lL5NlG1y4kEA02Ld/lbJV1FvMbiuh/5PF8Kw4P8XWg==; DKIM-Signature: v=1; a=rsa-sha256; d=ams-sar.com; s=20190925102459pm;\tc=relaxed/relaxed; i=noreply@ams-sar.com; t=1779962446; x=1780135246;\th=date:date:from:from:message-id:reply-to:sender:subject:subject:to:to:cc:\tfeedback-id:mime-version:content-type:content-transfer-encoding;\tbh=iBbJvuWow+M9HRdIu/se3NwLPJbG1NhDA/4eQvn2oZU=;\tb=O6zS4vdgSpVZkW2DZ6xat9Ys7ghBMi7MntpzOke/nU/5jxt6EGTbjeX0N6KoecK3JCywmQeUKMw\t/x5E63vvAM+enUAX0o621NtFHBNfIyCR3QbKV+EajAp8maaSG7HdFT2X2wQugTVV+2J2vBN4BRqic\tgR871FPoucdWT9ZQu/Q= Date: Thu, 28 May 2026 10:00:38 +0000 Feedback-ID: s5046332-_:s5046332:a143358:postmark From: Sars No Reply MIME-Version: 1.0 Message-Id: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id iTTLLwruRNmjcc4CGYLtJg for ; 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helo=mta200a-ord.mtasv.net; Resent-Date: Thu, 28 May 2026 11:00:57 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Access To: evidence@mmalegal.co.uk X-Complaints-To: abuse@postmarkapp.com X-Forwarded-For: pm_bounces@pm-bounces.ams-sar.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Job: 143358_5046332 X-KumoRef: eyJfQF8iOiJcXF8vIiwicmVjaXBpZW50IjoiZXZpZGVuY2VAbW1hbGVnYWwuY28udWsifQ== X-Originating-IP: 104.245.209.200 X-PM-MTA-Pool: transactional-3 X-PM-Message-Id: dfc7f2be-c5ab-4d80-80e8-c88aea6478fe X-PM-Message-Options: v1;1.WSlt23Ks0T5O7ICwPsnBXw.otnL9eApm4J5SSjsARpT5BNDwyl9e7OIPL9wiX_Nny1ZHlGcTnFx0OJQUoZqB_6axjuf36AZRDhE0N35VEVdyrNg7KRPJyho4XJl2h4kDDEfrSM6zBoB0eUREwX9IXIqo-WHnNVyw70glw_O0P0-rUd8FPLhMSpWF0XJEEmxkmYHbk-u0JRrkWXeABnIIkeh X-PM-RCPT: |bTB8MTQzMzU4fDUwNDYzMzJ8ZXZpZGVuY2VAbW1hbGVnYWwuY28udWs=| X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.05) Symbol: RCVD_COUNT_TWO(0.00) Symbol: TO_DN_NONE(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_VERYGOOD(-0.20) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.61) Symbol: GENERIC_REPUTATION(-0.62) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: RSPAMD_EMAILBL_FAIL(0.00) Symbol: SPF_REPUTATION_HAM(-0.63) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.29) Symbol: IP_REPUTATION_HAM(-0.86) Symbol: RSPAMD_URIBL_FAIL(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ARC_NA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FORGED_SENDER(0.30) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [noreply@ams-sar.com, pm_bounces@pm-bounces.ams-sar.com] X-Symbol: MANY_INVISIBLE_PARTS(0.05); Many parts are visually hidden [1] X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_VERYGOOD(-0.20); From address is listed in Mailspike RWL - very good reputation [104.245.209.200:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:104.245.209.192/26] X-Symbol: DKIM_REPUTATION(-0.61) [-0.61828599067823] X-Symbol: GENERIC_REPUTATION(-0.62) [-0.62882615879246] X-Symbol: ASN(0.00) [asn:23352, ipnet:104.245.208.0/21, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: RSPAMD_EMAILBL_FAIL(0.00) [noreply@ams-sar.com:server fail, pm_bounces@pm-bounces.ams-sar.com:server fail] X-Symbol: SPF_REPUTATION_HAM(-0.63) [-0.63069476551129] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [pm.mtasv.net:+, ams-sar.com:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [ams-sar.com, quarantine] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.29); DKIM verification succeed [pm.mtasv.net:s=pm20250806, ams-sar.com:s=20190925102459pm] X-Symbol: IP_REPUTATION_HAM(-0.86) [asn: 23352(-0.24), country: US(-0.01), ip: 104.245.209.200(-0.62)] X-Symbol: RSPAMD_URIBL_FAIL(0.00) [pm-bounces.ams-sar.com:server fail, mmalegal.co.uk:server fail, ams-sar.com:server fail] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: MIME_TRACE(0.00) [0:~] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [noreply@ams-sar.com, pm_bounces@pm-bounces.ams-sar.com] Message-ID: dfc7f2be-c5ab-4d80-80e8-c88aea6478fe@mtasv.net X-Milter-Del: X-Spam X-Spam-Score: -4.4 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk X-virtual-MTA: ord-104-245-209-200","sender_ip":"185.151.28.76","SPF":"fail","subject":"Subject Access Request Access"} [2026-05-28 10:01:14] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.76","SPF":"fail","subject":"Response from Subject Access Request Mailbox","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; 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Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58126968243812] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72129545483413] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: ca929c0509a542e8991a347e09f72f8d@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.0 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(10070799003)(7049299003)(3109299003)(69100299015)(376014)(366016)(55112099003)(12063799003)(11063799006)(56012099006)(6133799003)(5133699003)(18002099003)(8096899003);DIR:OUT;SFP:1102; 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Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
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Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
","attachments":"0","dkim":"{@eastlothian.gov.uk : pass}","to":"\"evidence@mmalegal.co.uk\" ","from":"Subject Access Request "} [2026-05-28 10:01:14] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 10:01:14, 2026-05-28 10:01:14)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 10:01:14, 2026-05-28 10:01:14)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 10:03:14] production.DEBUG: Inbound email data {"to":"evidence@mmalegal.co.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"no-reply@notify.microsoft.com\"}","attachment-info":"{\"attachment1\":{\"filename\":\"ce02d5ff-4d71-4095-a710-f88165711b08\",\"name\":\"ce02d5ff-4d71-4095-a710-f88165711b08\",\"type\":\"image/png\",\"content-id\":\"ce02d5ff-4d71-4095-a710-f88165711b08\"},\"attachment2\":{\"filename\":\"8a437727-4656-4d96-af36-f5fd9d6545fe\",\"name\":\"8a437727-4656-4d96-af36-f5fd9d6545fe\",\"type\":\"image/png\",\"content-id\":\"8a437727-4656-4d96-af36-f5fd9d6545fe\"}}","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=notify.microsoft.com header.s=selector1 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fwd-relay2.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=notify.microsoft.com header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-francecentralazon11023142.outbound.protection.outlook.com) smtp.remote-ip=40.107.162.142;\tspf=pass smtp.mailfrom=notify.microsoft.com;\tdkim=pass header.d=notify.microsoft.com header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=40.107.162.142 Content-Type: multipart/related; boundary=\"=-sjNxY2DW5dCmn7NlxyhTtA==\"; type=\"text/html\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=notify.microsoft.com; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=w2e3VcDcdHFec8doMeCj2qTJjc5RcECVnv4ZiWDJuZw=; b=K/REsvasGIplujSQ5hnBEX/dEIvZQwuSscXDDG0pLKPPcWDRy0rz5f4uZFUekxntGAzdYMur6v9ptkBYw6h7X97h934bSEMak0NfFlAqy90oGaG0AEyy+4v+JlBSDsMWMqfN9+kDKCcG7R+1nWZ9TpDBMfjm6L4Al+2oWHoHGedQkJv1B7oMa82qYLcd1G5ijFI0KOwZDC6/LEBZL5Xbu+fJ/QWhqO6QonH+rzj07fG6zqMSMLCC6XiUlo4yXKvky5qkThfR3kG1/d89A5FLqI4MQdn5BOLVe1cNbdpcKnOJYG0jEIEO3DXTaA1uPw52pQZQtv88WWONk499mbhHMg== Date: Thu, 28 May 2026 10:03:07 +0000 From: Microsoft Notifications MIME-Version: 1.0 Message-Id: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id 3bfoAVMWRTuJG0EKV0TTqg for ; Thu, 28 May 2026 10:03:13.260 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSXa3-000000088xW-2N8r\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 11:03:11 +0100 Received: from mail-francecentralazon11023142.outbound.protection.outlook.com ([40.107.162.142] 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cipher=TLS_AES_256_GCM_SHA384) id 15.21.71.7 via Frontend Transport; Thu, 28 May 2026 10:03:07 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of notify.microsoft.com designates 40.107.162.142 as permitted sender) client-ip=40.107.162.142; envelope-from=no-reply@notify.microsoft.com; helo=PA4PR04CU001.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 11:03:11 +0100 Resent-From: evidence@mmalegal.co.uk Sender: Microsoft Notifications Subject: 88610744 is your Microsoft SharePoint verification code. 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DMARC permit policy [notify.microsoft.com, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: R_DKIM_ALLOW(-1.55); DKIM verification succeed [notify.microsoft.com:s=selector1] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [4] X-Symbol: IP_REPUTATION_HAM(-0.91) [asn: 8075(-0.23), country: US(-0.01), ip: 40.107.162.142(-0.68)] X-Symbol: WHITELIST_SPF_DKIM(-3.00); Mail comes from the whitelisted domain and has valid SPF and DKIM policies [microsoft.com:d:+, microsoft.com:s:+] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~, 3:~] Message-ID: OneTimePasscode-186b1c04-006a-4c64-8163-880b76c2cbbe;rcid_680318a2-a00f-1001-2c1c-b08803ff0a55;wiid_0bb93fca-0265-4e6d-a625-834c46316f55;r0-ioe_1-tid_b986e70f-a01e-4e41-8a89-7a2652b45a52-rh_uks_notifyp-aid_8ec61a5f-ac7c-4d17-ba33-a13ca941e252@odspnotify X-Milter-Del: X-Spam X-Spam-Score: -8.8 (--------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk X-Tnid: b986e70f-a01e-4e41-8a89-7a2652b45a52","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","dkim":"{@notify.microsoft.com : pass}","SPF":"fail","from":"Microsoft Notifications ","subject":"88610744 is your Microsoft SharePoint verification code.","content-ids":"{\"8a437727-4656-4d96-af36-f5fd9d6545fe\":\"attachment2\",\"ce02d5ff-4d71-4095-a710-f88165711b08\":\"attachment1\"}","html":"
\"SharePoint\"
     
  Hello,
  For security purposes, you must enter the code below to verify your account to access DP8572826. The code will only work for 15 minutes and if you request a new code, this code will stop working.
 
Account verification code:
88610744
  Having problems with the code?
  View the error and make sure that the email identifier is \"8BD1D5C\". If it's not, look for an updated email or try requesting a new code.
\"\"

Privacy Statement

This email is generated through Glasgow City Council's use of Microsoft 365.
","attachments":"2","sender_ip":"185.151.28.76","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpee89n4s1hc80d4LBXRA"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpc42f2thf0hnu8IJOUAc"}} [2026-05-28 10:06:15] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","attachments":"0","dkim":"{@eastlothian.gov.uk : pass}","sender_ip":"185.151.28.76","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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boundary=\"_000_ca929c0509a542e8991a347e09f72f8dLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=5SN5VGMJ/kHtuLfdQ4oWVn4UFkDZmx8vDO9Lt9yiYHw=; b=UrppJYCndeziDV1ZJQOMxTVePFMdLEO1MSgmILZ+rL6ebhhNj/OUOLghZpCAzs5DOQVnP8QJ8PSzhD6QaXbnzL/8sAW3ujwqTRP2H7JHmYWEddvrF7X7x133uQQKjskFwj3uh/fSZw2blh+Wpo6yXjGPpy7wjO8euXZgYDAhcAlp1ROI/QeKreWv192xe+z5nemcV3JItrZiHeuUyXuSgrnhGNoymhGgvqA0Y4Do7vU5edX8BnTz8MQ2KYJFsWWcxiWlK03VQ3iTrTgXsgGn54fEOXCvyOvH6npUgPGXMocmA6UGj1XN6NR6GV/2uiou/v4BDvtsZXu7FKmNxa2RxQ== Date: Thu, 28 May 2026 09:40:30 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id NFtwmyD2TeqtRF2ghbFP2A for ; Thu, 28 May 2026 09:40:36.109 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSXEB-00000007uQT-01Jy\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 10:40:35 +0100 Received: from mail-ukwestazon11020074.outbound.protection.outlook.com ([52.101.195.74] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSXEA-00000009jBP-2Uaj\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 10:40:34 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by CW1P265MB7616.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:210::8) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 09:40:30 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 09:40:30 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.195.74 as permitted sender) client-ip=52.101.195.74; envelope-from=sar@eastlothian.gov.uk; helo=CWXP265CU008.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 10:40:34 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7oYGq3jpXFRdtUC/TIeXzVA+pA== Thread-Topic: Response from Subject Access Request Mailbox To: \"evidence@mmalegal.co.uk\" X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 62899a45-1f7b-48c9-3861-08debc9d2886 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 09:40:30.8634 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: CW1P265MB7616 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.195.74 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.43) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.76) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.72) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.58) Symbol: SPF_REPUTATION_HAM(-0.72) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.74(-0.58)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.74:from] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72192341461973] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58126968243812] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72129545483413] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: ca929c0509a542e8991a347e09f72f8d@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.0 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(10070799003)(7049299003)(3109299003)(69100299015)(376014)(366016)(55112099003)(12063799003)(11063799006)(56012099006)(6133799003)(5133699003)(18002099003)(8096899003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|10070799003|7049299003|3109299003|69100299015|376014|366016|55112099003|12063799003|11063799006|56012099006|6133799003|5133699003|18002099003|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: evrCgPyhXI0RJXHPHtHvFgRJE0pWLrT2Hcnjkbnb9+qA2LF5cIsxKjXHMMI825BxySPQ7P2v3cAEe+vwcU7NgerK1m1FOYif4ZuqwZ+PDhzLKFuqp6RZc+ua3v8cSx0u8kmCZcuIdW0B82WT7uw50Sv9LA6iyZhqvleBTPtf8clIjGObmQUkelhEp6n02sQAVwD5AdEYKlvJ8DQY8pbXDwDLwk3pICQhAs6nwRqZh1VcCU8bbEg1zzYJxu4IOC1deyFHbT4FEsvxd6dA8FHy+OaaUpflCrlB1gqISkKFr8ErKSoQM9XERHJL61p73rkvbGuVgkB4nL6T7jVJaYQkKctdPV+Likw+JgQ/AfhMGtftlF02rfYA4T2yxx+1nKJG8npLWejzOz+jaxL7yUoo6x6f2wZfpOG6A9MLC+Miw7iD8DN6VnTnOFWBZ731K4XA x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 62899a45-1f7b-48c9-3861-08debc9d2886 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|CW1P265MB7616:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","SPF":"fail"} [2026-05-28 10:06:15] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


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omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 10:06:15, 2026-05-28 10:06:15)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 10:06:15, 2026-05-28 10:06:15)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 10:06:44] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","content-ids":"{\"image001.jpg@01DCEE91.EF47F010\":\"attachment1\"}","text":"Good morning, This is a notification of closure of your request due to not receiving the required information and documentation. Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP Sent: 14 May 2026 16:46 To: evidence@mmalegal.co.uk Subject: RE: SAR2 NAC78027 Anderson Good afternoon Further to our email below we would be grateful to receive the requested ID documents as soon as possible. If we do not receive the documents within 2 weeks, your subject access case will be closed. If, however, you can provide the documents in the future we will be happy to reopen your case. If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed. Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP > Sent: 13 May 2026 16:17 To: evidence@mmalegal.co.uk Subject: RE: SAR2 NAC78027 Anderson Good afternoon, As well as the below request - we also require additional information before we can carry out our checks: Parents names & DOBs Sibling Names & DOBs I write to acknowledge receipt of your personal data request on behalf of Kyle Anderson received by the council on 23/04/2026 and can advise that your request will be dealt with under the Council's Subject Access Request procedures. In order that I can process your request further I would be grateful if you could provide two forms of identification. These can be copies of - Passport, Driver's Licence, Employer's or Student card, Unemployment Benefit Card or Council Rent Book. At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents. Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address. On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with. Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP > Sent: 24 April 2026 10:37 To: evidence@mmalegal.co.uk Subject: RE: SAR2 NAC78027 Anderson Good morning, As well as the below request - we also require additional information before we can carry out our checks: Parents names & DOBs Sibling Names & DOBs Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP > Sent: 23 April 2026 12:07 To: evidence@mmalegal.co.uk Subject: SAR2 NAC78027 Anderson Good afternoon, I write to acknowledge receipt of your personal data request on behalf of Kyle Anderson received by the council on 23/04/2026 and can advise that your request will be dealt with under the Council's Subject Access Request procedures. In order that I can process your request further I would be grateful if you could provide two forms of identification. These can be copies of - Passport, Driver's Licence, Employer's or Student card, Unemployment Benefit Card or Council Rent Book. At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents. Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address. On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with. Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: MMA Legal > Sent: 22 April 2026 20:19 To: Subject Access Request > Subject: Data Subject Access Request - Mr Kyle Anderson Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Kyle Anderson Client Address: 43 Langlands Court, Kilmarnock, KA12BF Client Reference: 100153 Date of Birth: 05/07/1979 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Geilsland School Beith KA15 1HE: 1992 - 1995 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ________________________________ ** Please help reduce waste. Don't print this email unless absolutely necessary. ** This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation. If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer. Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited. Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring. North Ayrshire Council Website","sender_ip":"185.151.28.75","from":"SARHSCP ","attachment-info":"{\"attachment1\":{\"filename\":\"image001.jpg\",\"name\":\"image001.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image001.jpg@01DCEE91.EF47F010\"}}","html":"

Good morning,

 

This is a notification of closure of your request due to not receiving the required information and documentation.

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 14 May 2026 16:46
To: evidence@mmalegal.co.uk
Subject: RE: SAR2 NAC78027 Anderson

 

Good afternoon

 

Further to our email below we would be grateful to receive the requested ID documents as soon as possible.

 

If we do not receive the documents within 2 weeks, your subject access case will be closed.  If, however, you can provide the documents in the future we will be happy to reopen your case.

If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed.

Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 13 May 2026 16:17
To: evidence@mmalegal.co.uk
Subject: RE: SAR2 NAC78027 Anderson

 

Good afternoon,

 

As well as the below request – we also require additional information before we can carry out our checks:

 

Parents names & DOBs

Sibling Names & DOBs

I write to acknowledge receipt of your personal data request on behalf of Kyle Anderson received by the council on 23/04/2026 and can advise that your request will be dealt with under the Council’s Subject Access Request procedures. 

In order that I can process your request further I would be grateful if you could provide two forms of identification.  These can be copies of - Passport, Driver’s Licence, Employer’s or Student card, Unemployment Benefit Card or Council Rent Book.  At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents.  Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address.

On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with.

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 24 April 2026 10:37
To: evidence@mmalegal.co.uk
Subject: RE: SAR2 NAC78027 Anderson

 

Good morning,

 

As well as the below request – we also require additional information before we can carry out our checks:

 

Parents names & DOBs

Sibling Names & DOBs

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 23 April 2026 12:07
To: evidence@mmalegal.co.uk
Subject: SAR2 NAC78027 Anderson

 

Good afternoon,

 

I write to acknowledge receipt of your personal data request on behalf of Kyle Anderson received by the council on 23/04/2026 and can advise that your request will be dealt with under the Council’s Subject Access Request procedures. 

In order that I can process your request further I would be grateful if you could provide two forms of identification.  These can be copies of - Passport, Driver’s Licence, Employer’s or Student card, Unemployment Benefit Card or Council Rent Book.  At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents.  Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address.

On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with.

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:19
To: Subject Access Request <Subjectaccessrequest@north-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Kyle Anderson

 

Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe.

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Kyle Anderson
Client Address: 43 Langlands Court, Kilmarnock, KA12BF
Client Reference: 100153
Date of Birth: 05/07/1979
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Geilsland School Beith KA15 1HE: 1992 - 1995



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

** Please help reduce waste. Don't print this email unless absolutely necessary. **

This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation.

If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer.

Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited.

Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring.

North Ayrshire Council Website

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Thank you for contacting South Ayrshire Council, Freedom of Information.  This automatic reply is just to let you know we have received your email and will be in touch soon.

 

Freedom of Information - requests will be processed in line with the Freedom of Information (Scotland) Act 2002 (www.legislation.gov.uk/asp/2002/13/contents)

 

Environmental Information - requests will be processed in line with the Environmental Information (Scotland) Regulations 2004 (www.legislation.gov.uk/ssi/2004/520/contents/made)

 

We may need to get in touch with you to seek more information or request clarification from you to allow us to process your request.

 

To view how we process your personal data when you make a request to us, please visit our website at www.south-ayrshire.gov.uk/privacy-notices

 

You can also find out more information about our FOI service at:  www.south-ayrshire.gov.uk/foi and your information rights at: www.itispublicknowledge.info/YourRights

 

We will be in touch with you again when we have the response to your request, or need further information from you, but meantime please do not hesitate to contact us further on the contact details provided below.

 

Regards

 

Information Governance | Chief Executive's Office | FOI@south-ayrshire.gov.uk | Tel: 01292 612223 | County Buildings, Wellington Square, Ayr, KA7 1DR | www.south-ayrshire.gov.uk

 



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South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Visit our web site at www.south-ayrshire.gov.uk
 ","SPF":"softfail","from":"DataProtection ","subject":"RE: SAR/2026/105 - Acknowledgement","text":"Thank you for contacting South Ayrshire Council, Freedom of Information. This automatic reply is just to let you know we have received your email and will be in touch soon. Freedom of Information - requests will be processed in line with the Freedom of Information (Scotland) Act 2002 (www.legislation.gov.uk/asp/2002/13/contents) Environmental Information - requests will be processed in line with the Environmental Information (Scotland) Regulations 2004 (www.legislation.gov.uk/ssi/2004/520/contents/made) We may need to get in touch with you to seek more information or request clarification from you to allow us to process your request. To view how we process your personal data when you make a request to us, please visit our website at www.south-ayrshire.gov.uk/privacy-notices You can also find out more information about our FOI service at: www.south-ayrshire.gov.uk/foi and your information rights at: www.itispublicknowledge.info/YourRights We will be in touch with you again when we have the response to your request, or need further information from you, but meantime please do not hesitate to contact us further on the contact details provided below. Regards Information Governance | Chief Executive's Office | FOI@south-ayrshire.gov.uk | Tel: 01292 612223 | County Buildings, Wellington Square, Ayr, KA7 1DR | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk"} [2026-05-28 10:11:52] production.DEBUG: Inbound email data {"html":"

Good morning,

 

This is a notification of closure of your request due to not receiving the required information and documentation.

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 14 May 2026 16:05
To: evidence@mmalegal.co.uk
Subject: SAR NAC78020 Logan

 

Good afternoon,

 

Further to our email below we would be grateful to receive the requested ID documents as soon as possible.

 

If we do not receive the documents within 2 weeks, your subject access case will be closed.  If, however, you can provide the documents in the future we will be happy to reopen your case.

If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed.

Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 13 May 2026 16:19
To: SARHSCP <sarhscp@north-ayrshire.gov.uk>; evidence@mmalegal.co.uk
Subject: RE: SAR NAC78020 Logan

 

Good afternoon,

 

As well as the below request – we also require additional information before we can carry out our checks:

 

Parents names & DOBs

Sibling Names & DOBs

 

I write to acknowledge receipt of your personal data request on behalf of Georgina Logan received by the council on 23/04/2026 and can advise that your request will be dealt with under the Council’s Subject Access Request procedures. 

In order that I can process your request further I would be grateful if you could provide two forms of identification.  These can be copies of - Passport, Driver’s Licence, Employer’s or Student card, Unemployment Benefit Card or Council Rent Book.  At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents.  Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address.

On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with.

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 24 April 2026 10:39
To: evidence@mmalegal.co.uk
Subject: RE: SAR NAC78020 Logan

 

Good morning,

 

As well as the below request – we also require additional information before we can carry out our checks:

 

Parents names & DOBs

Sibling Names & DOBs

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 23 April 2026 11:41
To: evidence@mmalegal.co.uk
Subject: SAR NAC78020 Logan

 

Good afternoon,

 

I write to acknowledge receipt of your personal data request on behalf of Georgina Logan received by the council on 23/04/2026 and can advise that your request will be dealt with under the Council’s Subject Access Request procedures. 

In order that I can process your request further I would be grateful if you could provide two forms of identification.  These can be copies of - Passport, Driver’s Licence, Employer’s or Student card, Unemployment Benefit Card or Council Rent Book.  At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents.  Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address.

On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with.

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:17
To: Subject Access Request <Subjectaccessrequest@north-ayrshire.gov.uk>
Subject: Data Subject Access Request - Miss Georgina Logan

 

Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe.

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Georgina Logan
Client Address: 17 Sollas Place, Glasgow, G13 4NA
Client Reference: 100183
Date of Birth: 19/08/1954
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Mabel residential school ayrshire Scotland: 1961-1962
  • Castle Toward Residential School Dunoon, Argyll and Bute: 1962-1963



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

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This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation.

If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer.

Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited.

Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring.

North Ayrshire Council Website

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\",\"filename\":\"UTF-8\"}","dkim":"{@north-ayrshire.gov.uk : pass}","SPF":"softfail","from":"SARHSCP ","subject":"Notification of Closure - SAR NAC78020 Logan","attachment-info":"{\"attachment1\":{\"filename\":\"image001.jpg\",\"name\":\"image001.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image001.jpg@01DCEE92.B6BA70A0\"}}","content-ids":"{\"image001.jpg@01DCEE92.B6BA70A0\":\"attachment1\"}","text":"Good morning, This is a notification of closure of your request due to not receiving the required information and documentation. Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP Sent: 14 May 2026 16:05 To: evidence@mmalegal.co.uk Subject: SAR NAC78020 Logan Good afternoon, Further to our email below we would be grateful to receive the requested ID documents as soon as possible. If we do not receive the documents within 2 weeks, your subject access case will be closed. If, however, you can provide the documents in the future we will be happy to reopen your case. If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed. Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP > Sent: 13 May 2026 16:19 To: SARHSCP >; evidence@mmalegal.co.uk Subject: RE: SAR NAC78020 Logan Good afternoon, As well as the below request - we also require additional information before we can carry out our checks: Parents names & DOBs Sibling Names & DOBs I write to acknowledge receipt of your personal data request on behalf of Georgina Logan received by the council on 23/04/2026 and can advise that your request will be dealt with under the Council's Subject Access Request procedures. In order that I can process your request further I would be grateful if you could provide two forms of identification. These can be copies of - Passport, Driver's Licence, Employer's or Student card, Unemployment Benefit Card or Council Rent Book. At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents. Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address. On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with. Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP > Sent: 24 April 2026 10:39 To: evidence@mmalegal.co.uk Subject: RE: SAR NAC78020 Logan Good morning, As well as the below request - we also require additional information before we can carry out our checks: Parents names & DOBs Sibling Names & DOBs Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP > Sent: 23 April 2026 11:41 To: evidence@mmalegal.co.uk Subject: SAR NAC78020 Logan Good afternoon, I write to acknowledge receipt of your personal data request on behalf of Georgina Logan received by the council on 23/04/2026 and can advise that your request will be dealt with under the Council's Subject Access Request procedures. In order that I can process your request further I would be grateful if you could provide two forms of identification. These can be copies of - Passport, Driver's Licence, Employer's or Student card, Unemployment Benefit Card or Council Rent Book. At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents. Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address. On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with. Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: MMA Legal > Sent: 22 April 2026 20:17 To: Subject Access Request > Subject: Data Subject Access Request - Miss Georgina Logan Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Georgina Logan Client Address: 17 Sollas Place, Glasgow, G13 4NA Client Reference: 100183 Date of Birth: 19/08/1954 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Mabel residential school ayrshire Scotland: 1961-1962 * Castle Toward Residential School Dunoon, Argyll and Bute: 1962-1963 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ________________________________ ** Please help reduce waste. Don't print this email unless absolutely necessary. ** This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation. If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer. Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited. Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring. 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boundary=\"_000_ca929c0509a542e8991a347e09f72f8dLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=5SN5VGMJ/kHtuLfdQ4oWVn4UFkDZmx8vDO9Lt9yiYHw=; b=UrppJYCndeziDV1ZJQOMxTVePFMdLEO1MSgmILZ+rL6ebhhNj/OUOLghZpCAzs5DOQVnP8QJ8PSzhD6QaXbnzL/8sAW3ujwqTRP2H7JHmYWEddvrF7X7x133uQQKjskFwj3uh/fSZw2blh+Wpo6yXjGPpy7wjO8euXZgYDAhcAlp1ROI/QeKreWv192xe+z5nemcV3JItrZiHeuUyXuSgrnhGNoymhGgvqA0Y4Do7vU5edX8BnTz8MQ2KYJFsWWcxiWlK03VQ3iTrTgXsgGn54fEOXCvyOvH6npUgPGXMocmA6UGj1XN6NR6GV/2uiou/v4BDvtsZXu7FKmNxa2RxQ== Date: Thu, 28 May 2026 09:40:30 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id NFtwmyD2TeqtRF2ghbFP2A for ; Thu, 28 May 2026 09:40:36.109 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSXEB-00000007uQT-01Jy\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 10:40:35 +0100 Received: from mail-ukwestazon11020074.outbound.protection.outlook.com ([52.101.195.74] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSXEA-00000009jBP-2Uaj\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 10:40:34 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by CW1P265MB7616.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:210::8) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|10070799003|7049299003|3109299003|69100299015|376014|366016|55112099003|12063799003|11063799006|56012099006|6133799003|5133699003|18002099003|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: evrCgPyhXI0RJXHPHtHvFgRJE0pWLrT2Hcnjkbnb9+qA2LF5cIsxKjXHMMI825BxySPQ7P2v3cAEe+vwcU7NgerK1m1FOYif4ZuqwZ+PDhzLKFuqp6RZc+ua3v8cSx0u8kmCZcuIdW0B82WT7uw50Sv9LA6iyZhqvleBTPtf8clIjGObmQUkelhEp6n02sQAVwD5AdEYKlvJ8DQY8pbXDwDLwk3pICQhAs6nwRqZh1VcCU8bbEg1zzYJxu4IOC1deyFHbT4FEsvxd6dA8FHy+OaaUpflCrlB1gqISkKFr8ErKSoQM9XERHJL61p73rkvbGuVgkB4nL6T7jVJaYQkKctdPV+Likw+JgQ/AfhMGtftlF02rfYA4T2yxx+1nKJG8npLWejzOz+jaxL7yUoo6x6f2wZfpOG6A9MLC+Miw7iD8DN6VnTnOFWBZ731K4XA x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 62899a45-1f7b-48c9-3861-08debc9d2886 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|CW1P265MB7616:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","to":"\"evidence@mmalegal.co.uk\" ","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","attachments":"0","sender_ip":"185.151.28.76","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
","dkim":"{@eastlothian.gov.uk : pass}","SPF":"fail"} [2026-05-28 10:14:36] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 10:14:36, 2026-05-28 10:14:36)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


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Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 10:14:36, 2026-05-28 10:14:36)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 10:16:36] production.DEBUG: Inbound email data {"subject":"Notification of Closure - SAR NAC7/8110 MacGregor","attachment-info":"{\"attachment1\":{\"filename\":\"message_v4.rpmsg\",\"name\":\"message_v4.rpmsg\",\"type\":\"application/x-microsoft-rpmsg-message\"}}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=north-ayrshire.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.114;\tiprev=pass (mail-uksouthazon11021114.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.114;\tspf=pass smtp.mailfrom=north-ayrshire.gov.uk;\tdkim=pass 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evidence@mmalegal.co.uk msip_labels: MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_ActionId=95943620-89a4-4ec9-beb6-74855198fcba;MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_ContentBits=0;MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_Enabled=true;MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_Method=Privileged;MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_Name=4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6;MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_SetDate=2026-04-24T12:12:11Z;MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_SiteId=bef5d4b2-6c9e-4fe0-9bdf-45398ab43327;MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_Tag=10, 0, 1, 1;","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","dkim":"{@north-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","from":"SARHSCP ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sarhscp@north-ayrshire.gov.uk\"}","html":"
SARHSCP (sarhscp@north-ayrshire.gov.uk) has sent you a protected message.


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","attachments":"1","SPF":"softfail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpv2q5nqof1s0k5CzYxTD"}} [2026-05-28 10:21:08] production.DEBUG: Inbound email data {"from":"SARHSCP ","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCEE94.0E65B7F0\"},\"attachment2\":{\"filename\":\"image002.jpg\",\"name\":\"image002.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image002.jpg@01DCEE94.0E65B7F0\"}}","dkim":"{@north-ayrshire.gov.uk : pass}","to":"\"evidence@mmalegal.co.uk\" ","html":"

Good morning,

 

As per below emails

 

I write to acknowledge receipt of your personal data request on behalf of Andrew McPhee received by the council on 28/04/2026 and can advise that your request will be dealt with under the Council’s Subject Access Request procedures. 

In order that I can process your request further I would be grateful if you could provide two forms of identification.  These can be copies of - Passport, Driver’s Licence, Employer’s or Student card, Unemployment Benefit Card or Council Rent Book.  At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents.  Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address.

If you could provide us with a signed mandate – that will suffice.

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 06 May 2026 14:38
To: evidence@mmalegal.co.uk
Subject: RE: SAR NAC7/8287 McPhee

 

Good afternoon,

Further to our email below we would be grateful to receive the requested ID documents as soon as possible.

 

If we do not receive the documents within 2 weeks, your subject access case will be closed.  If, however, you can provide the documents in the future we will be happy to reopen your case.

If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed.

Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 01 May 2026 14:50
To: evidence@mmalegal.co.uk
Subject: SAR NAC7/8287 McPhee

 

Good afternoon

 

Further to your subject access request above we would be grateful if you could provide the following information to assist us with our records search:

 

  • Parents names and dates of birth
  • Sibling’s names and dates of birth

 

Many thanks

Lynne

 

Lynne Ferguson, Manager Business Administration

Health & Social Care Partnership

5th Floor, Cunninghame House

IRVINE

KA12 8EE

Tel: 01294 317700

 

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 28 April 2026 14:47
To: evidence@mmalegal.co.uk
Subject: SAR2 NAC7/8287 McPhee

 

Good afternoon,

 

I write to acknowledge receipt of your personal data request on behalf of Andrew McPhee received by the council on 28/04/2026 and can advise that your request will be dealt with under the Council’s Subject Access Request procedures. 

In order that I can process your request further I would be grateful if you could provide two forms of identification.  These can be copies of - Passport, Driver’s Licence, Employer’s or Student card, Unemployment Benefit Card or Council Rent Book.  At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents.  Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address.

If you could provide us with a signed mandate – that will suffice.

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 April 2026 10:38
To: Subject Access Request <Subjectaccessrequest@north-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Andrew Mcphee

 

Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe.

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Andrew Mcphee
Client Address: Buckreddan Care Centre, Irvine Road, Kilwinning, KA13 7PF
Client Reference: 100392
Date of Birth: 03/01/1964
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • clark house- 42 molbourne road - largs: 1966- April 1971



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

** Please help reduce waste. Don't print this email unless absolutely necessary. **

This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation.

If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer.

Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited.

Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring.

North Ayrshire Council Website

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\",\"filename\":\"UTF-8\"}","SPF":"softfail","subject":"RE: SAR NAC7/8287 McPhee","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sarhscp@north-ayrshire.gov.uk\"}","content-ids":"{\"image001.png@01DCEE94.0E65B7F0\":\"attachment1\",\"image002.jpg@01DCEE94.0E65B7F0\":\"attachment2\"}","attachments":"2","text":"Good morning, As per below emails I write to acknowledge receipt of your personal data request on behalf of Andrew McPhee received by the council on 28/04/2026 and can advise that your request will be dealt with under the Council's Subject Access Request procedures. In order that I can process your request further I would be grateful if you could provide two forms of identification. These can be copies of - Passport, Driver's Licence, Employer's or Student card, Unemployment Benefit Card or Council Rent Book. At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents. Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address. If you could provide us with a signed mandate - that will suffice. Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP Sent: 06 May 2026 14:38 To: evidence@mmalegal.co.uk Subject: RE: SAR NAC7/8287 McPhee Good afternoon, Further to our email below we would be grateful to receive the requested ID documents as soon as possible. If we do not receive the documents within 2 weeks, your subject access case will be closed. If, however, you can provide the documents in the future we will be happy to reopen your case. If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed. Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP > Sent: 01 May 2026 14:50 To: evidence@mmalegal.co.uk Subject: SAR NAC7/8287 McPhee Good afternoon Further to your subject access request above we would be grateful if you could provide the following information to assist us with our records search: * Parents names and dates of birth * Sibling's names and dates of birth Many thanks Lynne Lynne Ferguson, Manager Business Administration Health & Social Care Partnership 5th Floor, Cunninghame House IRVINE KA12 8EE Tel: 01294 317700 [cid:image001.png@01DCEE94.0E65B7F0] From: SARHSCP > Sent: 28 April 2026 14:47 To: evidence@mmalegal.co.uk Subject: SAR2 NAC7/8287 McPhee Good afternoon, I write to acknowledge receipt of your personal data request on behalf of Andrew McPhee received by the council on 28/04/2026 and can advise that your request will be dealt with under the Council's Subject Access Request procedures. In order that I can process your request further I would be grateful if you could provide two forms of identification. These can be copies of - Passport, Driver's Licence, Employer's or Student card, Unemployment Benefit Card or Council Rent Book. At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents. Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address. If you could provide us with a signed mandate - that will suffice. Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: MMA Legal > Sent: 28 April 2026 10:38 To: Subject Access Request > Subject: Data Subject Access Request - Mr Andrew Mcphee Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Andrew Mcphee Client Address: Buckreddan Care Centre, Irvine Road, Kilwinning, KA13 7PF Client Reference: 100392 Date of Birth: 03/01/1964 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * clark house- 42 molbourne road - largs: 1966- April 1971 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. 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�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
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envelope-from=bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com; helo=o2.e.notification.intuit.com; Reply-To: derek.geddes@nhs.scot Resent-Date: Tue, 26 May 2026 12:18:25 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Invoice 1700 from Southfield Medical Practice To: evidence@mmalegal.co.uk X-Accept-Language: en X-Entity-ID: u001.fXpxriuEUg7tew6Rema50w== X-Forwarded-For: bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 167.89.58.229 X-SG-EID: u001.ck9J3XhURA9JV+YQyzjUkXVnC0ucYTp0Lff0UtaOqnAohmypmG+2tuDLhC8okMMXqmi8uaIlieHzE2dowMPzNnuLqu7u2p2/IFH4jacmF2ouRTEowEq0J2f6IKs8l4Vn5VzGZboolLwcMv/9MriD/HH5dx0zNWgPNW0u0/P0lj1/kIZgGoI+4P3krzwPhmvzzIyLKOEhLVRSYs0wsgMUtLoNEdyo5/bBNwBIPNYkwZP8nqR8+qP+48paE5gBGLRcyB1B9IQMNCHAudwavHiktVgCMfvM+XW9JUl0gE448hs= X-SG-ID: u001.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 X-SenderName-ClientID: ef5287c3-6889-4692-bd6d-7aa4519986cd X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.10) Symbol: TO_DN_NONE(0.00) Symbol: HAS_LIST_UNSUB(-0.01) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: MV_CASE(0.50) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.37) Symbol: GENERIC_REPUTATION(-0.47) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.49) Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00) Symbol: HAS_ATTACHMENT(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TAGGED_FROM(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: R_DKIM_ALLOW(-0.90) Symbol: RCVD_COUNT_THREE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: IP_REPUTATION_HAM(-0.63) Symbol: ZERO_FONT(0.20) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: FORGED_SENDER(0.30) Symbol: MIME_TRACE(0.00) Symbol: ARC_NA(0.00) Symbol: HAS_REPLYTO(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MANY_INVISIBLE_PARTS(0.10); Many parts are visually hidden [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: HAS_LIST_UNSUB(-0.01); Has List-Unsubscribe header X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: MV_CASE(0.50); Mime-Version .vs. MIME-Version X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [167.89.58.229:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:167.89.58.229] X-Symbol: DKIM_REPUTATION(-0.37) [-0.37005408979423] X-Symbol: GENERIC_REPUTATION(-0.47) [-0.47110079989079] X-Symbol: ASN(0.00) [asn:11377, ipnet:167.89.0.0/18, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.49) [-0.49653518541947] X-Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00); Reply-To domain does not match the To domain X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [notification.intuit.com:+] X-Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00); Reply-To domain does not match the From domain X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [notification.intuit.com, reject] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [2327135-7458-evidence=mmalegal.co.uk] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: R_DKIM_ALLOW(-0.90); DKIM verification succeed [notification.intuit.com:s=s1] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: IP_REPUTATION_HAM(-0.63) [asn: 11377(-0.17), country: US(-0.00), ip: 167.89.58.229(-0.46)] X-Symbol: ZERO_FONT(0.20); Zero sized font used [2] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [derek.geddes@nhs.scot] Message-ID: eFDRuaL_S4uJYvXxa8-WHg@geopod-ismtpd-4 X-Milter-Del: X-Spam X-Spam-Score: -1.9 (-) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpel6gmh7ul9la0yEI4xV"}} [2026-05-28 10:21:25] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
, ?, 2026-05-28 10:21:25, 2026-05-28 10:21:25)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
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\"\" , ?, 2026-05-28 10:21:25, 2026-05-28 10:21:25)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): 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Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 10:26:34] production.DEBUG: Inbound email data {"from":"SARHSCP ","subject":"RE: SAR2 NAC78766 Mcvey","content-ids":"{\"image001.jpg@01DCEE94.CF6D2780\":\"attachment1\"}","text":"Good afternoon, I write to acknowledge receipt of your personal data request on behalf of Angela Mcvey received by the council on 11/05/2026 and can advise that your request will be dealt with under the Council's Subject Access Request procedures. In order that I can process your request further I would be grateful if you could provide two forms of identification. These can be copies of - Passport, Driver's Licence, Employer's or Student card, Unemployment Benefit Card or Council Rent Book. At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents. Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address. On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with. Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP Sent: 21 May 2026 12:07 To: evidence@mmalegal.co.uk Subject: RE: SAR2 NAC78766 Mcvey Good afternoon, I write to acknowledge receipt of your personal data request on behalf of Angela Mcvey received by the council on 11/05/2026 and can advise that your request will be dealt with under the Council's Subject Access Request procedures. In order that I can process your request further I would be grateful if you could provide two forms of identification. These can be copies of - Passport, Driver's Licence, Employer's or Student card, Unemployment Benefit Card or Council Rent Book. At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents. Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address. On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with. Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP > Sent: 11 May 2026 16:34 To: evidence@mmalegal.co.uk Subject: SAR2 NAC78766 Mcvey Good afternoon, I write to acknowledge receipt of your personal data request on behalf of Angela Mcvey received by the council on 11/05/2026 and can advise that your request will be dealt with under the Council's Subject Access Request procedures. In order that I can process your request further I would be grateful if you could provide two forms of identification. These can be copies of - Passport, Driver's Licence, Employer's or Student card, Unemployment Benefit Card or Council Rent Book. At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents. Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address. On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with. Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: MMA Legal > Sent: 11 May 2026 13:16 To: Subject Access Request > Subject: Data Subject Access Request - Ms Angela Mcvey Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Ms Angela Mcvey Client Address: 32 Victoria Street, Ayr, KA80DN Client Reference: 100286 Date of Birth: 15/05/1969 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Redheugh Adolescent Unit,Kilbirnie : 1982-1985 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ________________________________ ** Please help reduce waste. Don't print this email unless absolutely necessary. ** This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation. If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer. 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [north-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.67); DKIM verification succeed [north-ayrshire.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.77) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.96.102(-0.58)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.102:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [north-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.94) [-0.94750946382872] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58986877204965] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94432671465947] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [north-ayrshire.gov.uk:+] Message-ID: LOCP265MB8610DD704A24C5188A0AD309B3092@LOCP265MB8610.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.7 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=north-ayrshire.gov.uk; 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Good afternoon,

I write to acknowledge receipt of your personal data request on behalf of Angela Mcvey received by the council on 11/05/2026 and can advise that your request will be dealt with under the Council’s Subject Access Request procedures. 

In order that I can process your request further I would be grateful if you could provide two forms of identification.  These can be copies of - Passport, Driver’s Licence, Employer’s or Student card, Unemployment Benefit Card or Council Rent Book.  At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents.  Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address.

On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with.

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 21 May 2026 12:07
To: evidence@mmalegal.co.uk
Subject: RE: SAR2 NAC78766 Mcvey

 

Good afternoon,

I write to acknowledge receipt of your personal data request on behalf of Angela Mcvey received by the council on 11/05/2026 and can advise that your request will be dealt with under the Council’s Subject Access Request procedures. 

In order that I can process your request further I would be grateful if you could provide two forms of identification.  These can be copies of - Passport, Driver’s Licence, Employer’s or Student card, Unemployment Benefit Card or Council Rent Book.  At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents.  Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address.

On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with.

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 11 May 2026 16:34
To: evidence@mmalegal.co.uk
Subject: SAR2 NAC78766 Mcvey

 

Good afternoon,

I write to acknowledge receipt of your personal data request on behalf of Angela Mcvey received by the council on 11/05/2026 and can advise that your request will be dealt with under the Council’s Subject Access Request procedures. 

In order that I can process your request further I would be grateful if you could provide two forms of identification.  These can be copies of - Passport, Driver’s Licence, Employer’s or Student card, Unemployment Benefit Card or Council Rent Book.  At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents.  Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address.

On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with.

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 13:16
To: Subject Access Request <Subjectaccessrequest@north-ayrshire.gov.uk>
Subject: Data Subject Access Request - Ms Angela Mcvey

 

Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe.

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Ms Angela Mcvey
Client Address: 32 Victoria Street, Ayr, KA80DN
Client Reference: 100286
Date of Birth: 15/05/1969
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Redheugh Adolescent Unit,Kilbirnie : 1982-1985



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

** Please help reduce waste. Don't print this email unless absolutely necessary. **

This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation.

If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer.

Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited.

Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring.

North Ayrshire Council Website

","attachments":"1","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sarhscp@north-ayrshire.gov.uk\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php2q8vhitu934l9XspRdF"}} [2026-05-28 10:29:37] production.DEBUG: Inbound email data {"text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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boundary=\"_000_ca929c0509a542e8991a347e09f72f8dLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=5SN5VGMJ/kHtuLfdQ4oWVn4UFkDZmx8vDO9Lt9yiYHw=; b=UrppJYCndeziDV1ZJQOMxTVePFMdLEO1MSgmILZ+rL6ebhhNj/OUOLghZpCAzs5DOQVnP8QJ8PSzhD6QaXbnzL/8sAW3ujwqTRP2H7JHmYWEddvrF7X7x133uQQKjskFwj3uh/fSZw2blh+Wpo6yXjGPpy7wjO8euXZgYDAhcAlp1ROI/QeKreWv192xe+z5nemcV3JItrZiHeuUyXuSgrnhGNoymhGgvqA0Y4Do7vU5edX8BnTz8MQ2KYJFsWWcxiWlK03VQ3iTrTgXsgGn54fEOXCvyOvH6npUgPGXMocmA6UGj1XN6NR6GV/2uiou/v4BDvtsZXu7FKmNxa2RxQ== Date: Thu, 28 May 2026 09:40:30 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id NFtwmyD2TeqtRF2ghbFP2A for ; Thu, 28 May 2026 09:40:36.109 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSXEB-00000007uQT-01Jy\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 10:40:35 +0100 Received: from mail-ukwestazon11020074.outbound.protection.outlook.com ([52.101.195.74] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSXEA-00000009jBP-2Uaj\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 10:40:34 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by CW1P265MB7616.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:210::8) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 09:40:30 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 09:40:30 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.195.74 as permitted sender) client-ip=52.101.195.74; envelope-from=sar@eastlothian.gov.uk; helo=CWXP265CU008.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 10:40:34 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7oYGq3jpXFRdtUC/TIeXzVA+pA== Thread-Topic: Response from Subject Access Request Mailbox To: \"evidence@mmalegal.co.uk\" X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 62899a45-1f7b-48c9-3861-08debc9d2886 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 09:40:30.8634 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: CW1P265MB7616 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.195.74 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.43) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.76) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.72) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.58) Symbol: SPF_REPUTATION_HAM(-0.72) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.74(-0.58)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.74:from] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72192341461973] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58126968243812] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72129545483413] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: ca929c0509a542e8991a347e09f72f8d@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.0 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(10070799003)(7049299003)(3109299003)(69100299015)(376014)(366016)(55112099003)(12063799003)(11063799006)(56012099006)(6133799003)(5133699003)(18002099003)(8096899003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|10070799003|7049299003|3109299003|69100299015|376014|366016|55112099003|12063799003|11063799006|56012099006|6133799003|5133699003|18002099003|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: evrCgPyhXI0RJXHPHtHvFgRJE0pWLrT2Hcnjkbnb9+qA2LF5cIsxKjXHMMI825BxySPQ7P2v3cAEe+vwcU7NgerK1m1FOYif4ZuqwZ+PDhzLKFuqp6RZc+ua3v8cSx0u8kmCZcuIdW0B82WT7uw50Sv9LA6iyZhqvleBTPtf8clIjGObmQUkelhEp6n02sQAVwD5AdEYKlvJ8DQY8pbXDwDLwk3pICQhAs6nwRqZh1VcCU8bbEg1zzYJxu4IOC1deyFHbT4FEsvxd6dA8FHy+OaaUpflCrlB1gqISkKFr8ErKSoQM9XERHJL61p73rkvbGuVgkB4nL6T7jVJaYQkKctdPV+Likw+JgQ/AfhMGtftlF02rfYA4T2yxx+1nKJG8npLWejzOz+jaxL7yUoo6x6f2wZfpOG6A9MLC+Miw7iD8DN6VnTnOFWBZ731K4XA x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 62899a45-1f7b-48c9-3861-08debc9d2886 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|CW1P265MB7616:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","sender_ip":"185.151.28.76","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","attachments":"0"} [2026-05-28 10:29:37] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


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omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 10:29:37, 2026-05-28 10:29:37)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 10:29:37, 2026-05-28 10:29:37)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 10:30:07] production.DEBUG: Inbound email data {"from":"\"dprequests\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dprequests@stirling.gov.uk\"}","text":"==================================================== Stirling Council sent you a secure message ==================================================== You can only view it in our Secure Messaging service: https://protect-eu.mimecast.com/s/oUoxCGYk1tOxEYjcKf4UBk41b Can’t log in? 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boundary=\"MCBoundary=_12605281130011031\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=stirling.gov.uk;\ts=mimecast20220309; t=1779964202;\th=from:from:reply-to:subject:subject:date:date:message-id:message-id:\t to:to:cc:mime-version:mime-version:content-type:content-type;\tbh=GW0c+6fVjlbWlM9AKpqCGp+NWbU6LEMS4f/Af9i9vmg=;\tb=X1bv4YUw/fRNnWDzHVuXlVdkimTt7B+A+1x+po42+RNwJIdYtR+lI1E6t6+N4t/D8QUimp\tw/bUTQxrLPaT4w2pOmcVg/2AmhyECI53IkxgFQaEhZw8Ep3hAruylx3o305bHqCFct5UQl\t8NwV/HxSY3VT+dSuqyyo+Gtly/jndQ8= Date: Thu, 28 May 2026 11:30:01 +0100 From: \"dprequests\" Message-Id: <164058474-1779964201310@uk-mta-201.uk.mimecast.lan> Mime-Version: 1.0 Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id rI5E11QkQF-K-YEYvvQj4w for ; Thu, 28 May 2026 10:30:06.192 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSY05-00000008PCA-0ezA\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 11:30:05 +0100 Received: from eu-smtp-delivery-120.mimecast.com ([185.58.86.120])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSY02-0000000CVoo-439O\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 11:30:04 +0100 Received: from eu-smtp-inbound-delivery-1.mimecast.com (uk-mta-201-route1.uk.mimecast.lan [10.91.141.241]) by relay.mimecast.com with ESMTP id uk-mta-201-yoaUQLriM0qq6QfonS4CTg-1; Thu, 28 May 2026 11:30:01 +0100 Received-SPF: pass (mx3.lhr.stackcp.net: domain of stirling.gov.uk designates 185.58.86.120 as permitted sender) client-ip=185.58.86.120; envelope-from=dprequests@stirling.gov.uk; helo=eu-smtp-delivery-120.mimecast.com; Resent-Date: Thu, 28 May 2026 11:30:04 +0100 Resent-From: evidence@mmalegal.co.uk Sensitivity: private Subject: You've been sent a secure message To: X-Forwarded-For: dprequests@stirling.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MC-System: =h/y1ano6DcIonvJy66JDjSsE18qc/35+Eurf0VBtiRKwEuZ7JibWIzAjW/BbD0gvqx2VIAgu8oRqOXHNX4scgjxXWjghJycIr67aoqxCKUs= X-MC-Unique: yoaUQLriM0qq6QfonS4CTg-1 X-Mimecast-MFC-AGG-ID: yoaUQLriM0qq6QfonS4CTg_1779964201 X-Mimecast-Originator: stirling.gov.uk X-Mimecast-Spam-Score: 0 X-Originating-IP: 185.58.86.120 X-Spam-Report: Action: no action Symbol: RWL_MAILSPIKE_EXCELLENT(-0.40) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.05) Symbol: RCVD_COUNT_TWO(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: MV_CASE(0.50) Symbol: NEURAL_HAM(0.00) Symbol: REDIRECTOR_URL(0.00) Symbol: DKIM_REPUTATION(-0.59) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.58) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.68) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.27) Symbol: IP_REPUTATION_HAM(-0.82) Symbol: URI_COUNT_ODD(1.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: RWL_MAILSPIKE_EXCELLENT(-0.40); From address is listed in Mailspike RWL - excellent reputation [185.58.86.120:from] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: MANY_INVISIBLE_PARTS(0.05); Many parts are visually hidden [1] X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: MV_CASE(0.50); Mime-Version .vs. MIME-Version X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: REDIRECTOR_URL(0.00); The presence of a redirector in the mail [mimecast.com] X-Symbol: DKIM_REPUTATION(-0.59) [-0.59889544776882] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:185.58.86.0/24] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58683598728085] X-Symbol: ASN(0.00) [asn:42427, ipnet:185.58.86.0/24, country:GB] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.68) [-0.68062846565783] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [stirling.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [stirling.gov.uk, quarantine] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.27); DKIM verification succeed [stirling.gov.uk:s=mimecast20220309] X-Symbol: IP_REPUTATION_HAM(-0.82) [asn: 42427(-0.24), country: GB(-0.00), ip: 185.58.86.120(-0.58)] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [3] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 164058474-1779964201310@uk-mta-201.uk.mimecast.lan X-Milter-Del: X-Spam X-Spam-Score: -3.6 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","SPF":"softfail","to":"","subject":"You've been sent a secure message","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\"}","dkim":"{@stirling.gov.uk : pass}","sender_ip":"185.151.28.76"} [2026-05-28 10:31:07] production.DEBUG: Inbound email data {"subject":"Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish","html":"
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","sender_ip":"185.151.28.75","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.informationgovernance@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-fgnzn4wz.png\",\"name\":\"Outlook-fgnzn4wz.png\",\"type\":\"image/png\",\"content-id\":\"59a1c01d-dcc3-4136-8d35-856f7dfdf1e2\"},\"attachment2\":{\"filename\":\"Outlook-2mgx0tl3.png\",\"name\":\"Outlook-2mgx0tl3.png\",\"type\":\"image/png\",\"content-id\":\"8e649580-aae4-4ec2-8333-c94ed2e17123\"}}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","content-ids":"{\"59a1c01d-dcc3-4136-8d35-856f7dfdf1e2\":\"attachment1\",\"8e649580-aae4-4ec2-8333-c94ed2e17123\":\"attachment2\"}","attachments":"2","from":"TAY informationgovernance ","text":"Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. 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boundary=\"_005_LOBP123MB8668134645F573488170E6D38A0A2LOBP123MB8668GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=xu5pByouATgzM3od8aqv4QQ44PmOZZvyIkZWbThPC5Y=; b=pvtVea4swPND3TbiLR6ot5BU9dAaFfUjNpKbiM23/hY0N1l7EBEnvx0Exgxc0RF5zk3Mnc4jirPt6/okrR79QzD9A3sbjiw26A8xRjoZv76RmO0zeHwS2sfRcfMNBH1oH4bPkB0yL0ffBiDFsOitfJuw+6H5mltNYCmU7HRPlhrdGKlRNBtIVB38bLBaBUcLVt+Bdpr8phZ/CMZi6G0Es6x+3sz+g2rP6v0Qpp01mu0cJGohE8GltF8OAFvAdiPa5Z9R8wuCBnOSfIDaPF0kRbKXAGRPGEKOPkwWsikI32e8SxRjCy14LMFXpjFEQA4mdaNTGafPFnjVFvECQ8avfQ== Date: Mon, 25 May 2026 14:27:55 +0000 From: TAY informationgovernance In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id PZXSyqzNQYmRzJuPl4pxaw for ; Mon, 25 May 2026 14:27:59.387 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRWHe-00000005EOv-1FTZ\tfor evidence@parse.mmalegal.co.uk;\tMon, 25 May 2026 15:27:58 +0100 Received: from mail-uksouthazon11012055.outbound.protection.outlook.com ([52.101.96.55] helo=LO0P265CU003.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRWHd-000000048X0-3OER\tfor evidence@mmalegal.co.uk;\tMon, 25 May 2026 15:27:58 +0100 Received: from LOBP123MB8668.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:47f::22) by CWLP123MB7446.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:220::9) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.20; Mon, 25 May 2026 14:27:55 +0000 Received: from LOBP123MB8668.GBRP123.PROD.OUTLOOK.COM ([fe80::ff26:503e:5ef8:a2b5]) by LOBP123MB8668.GBRP123.PROD.OUTLOOK.COM ([fe80::ff26:503e:5ef8:a2b5%6]) with mapi id 15.21.0048.019; Mon, 25 May 2026 14:27:55 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of nhs.scot designates 52.101.96.55 as permitted sender) client-ip=52.101.96.55; envelope-from=TAY.informationgovernance@nhs.scot; helo=LO0P265CU003.outbound.protection.outlook.com; References: Resent-Date: Mon, 25 May 2026 15:27:58 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Thread-Index: AQHc1j8KSqyPwkWAWEy0gxHQebsIX7YKImEKgBAYCHmABL1p8g== Thread-Topic: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: TAY.informationgovernance@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LOBP123MB8668.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 94c24f0b-e71a-4394-4e76-08deba69d002 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 25 May 2026 14:27:55.6748 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 7DoUlY/AY0PDT6sA67jKwfUl0yeNNvXRYvwd7QLrBWYK04fOeke/TmgzX61Qb+SblaGsjt8B+hrk8IjnKTljBLavgJBKQ/BrBCm7ggN+cZQH9MDme/9xhTPGw3L3cfLrgtQJrTA6pY5H1WzL82VfXQ== X-MS-Exchange-Transport-CrossTenantHeadersStamped: CWLP123MB7446 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.96.55 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: ARC_REJECT(1.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: URIBL_BLOCKED(0.00) Symbol: R_DKIM_ALLOW(-1.42) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.97) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.71) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.80) Symbol: SPF_REPUTATION_HAM(-0.71) Symbol: DKIM_TRACE(0.00) X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: URIBL_BLOCKED(0.00); URIBL.com: query refused, likely due to policy/overusage [nhs.scot:from_mime, nhs.scot:email, nhs.scot:from_smtp, nhs.scot:dkim, mail-uksouthazon11012055.outbound.protection.outlook.com:rdns, LOBP123MB8668.GBRP123.PROD.OUTLOOK.COM:mid, LO0P265CU003.outbound.protection.outlook.com:helo, mmalegal.co.uk:email, scot.nhs.uk:url] X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.97) [asn: 8075(-0.17), country: US(-0.00), ip: 52.101.96.55(-0.80)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.55:from] X-Symbol: DKIM_REPUTATION(-0.71) [-0.71117033584564] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.80) [-0.80121963328618] X-Symbol: SPF_REPUTATION_HAM(-0.71) [-0.71001687363139] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOBP123MB8668134645F573488170E6D38A0A2@LOBP123MB8668.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -4.4 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOBP123MB8668.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(366016)(19092799006)(376014)(6049299003)(1800799024)(69100299015)(4053099003)(4013099003)(13003099007)(8096899003)(22082099003)(18002099003)(56012099003)(38070700021)(3023799007)(4143699003)(6133799003)(5023799004)(11063799006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|366016|19092799006|376014|6049299003|1800799024|69100299015|4053099003|4013099003|13003099007|8096899003|22082099003|18002099003|56012099003|38070700021|3023799007|4143699003|6133799003|5023799004|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 94c24f0b-e71a-4394-4e76-08deba69d002 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOBP123MB8668:EE_|CWLP123MB7446:EE_","dkim":"{@nhs.scot : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpr5pusk4gj87naJXYyQz"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpnm8nnslpdnmn9iUSqCX"}} [2026-05-28 10:31:07] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96\x0D\x0A
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 10:31:07, 2026-05-28 10:31:07)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96\\x0D\\x0A
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 10:31:07, 2026-05-28 10:31:07)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96\\x0D\\x0Aexecute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 10:45:29] production.DEBUG: Inbound email data {"to":"evidence@mmalegal.co.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","sender_ip":"185.151.28.75","SPF":"softfail","from":"informationrightsofficer7@edinburgh.gov.uk","subject":"Subject Access Request Ref edir:61705","text":"Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=ja/aADs8HB5Dj9JFms6blseMa7TS9e4JYmXEZ5EP578=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=OJ2GaFH4KDqlpHY149j7Q3B9Q2M6zIq+LuBgtiT+My2Ng1yvQxWiTL97pjgjJH/fRD6umWWrhj\t 1sdejN6IL6T6yb2InZB8PoVeDl4UwEr4RhOu2VWzbWbY8dCZKJbVgIaYlSEsSoQGchCb5bx7kd\t DOOsqsH4+fkbPsRDnlxpK5L9m5MqpnzAmNbiiT3rf9h8SjR529TNVZl+Muind6jPFI+uy+WDwD\t KF9RImiilV6ykMpWeN+OpjnHXCtb1rMkw3NDapD1EVvTQIPTys/AJIiAXetpwO5i5/5zP45hM3\t gHXJlYcA+U5OPX+2/3YopZLBvHkrGad/vu9J2DFF8owf8g==; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=pulYLGO/ygTdJ7DTvMoz50rKXM2zTHomsxzC48yddbU=; b=iS/vmhI8+KB4y/qCVKQHE+lBXt\tXp+Fz4Kep+FHp70W8O8ryoyuDY6QiwEDeXLToseGh7X3U+zYEsAUblEOG/Y4XKNRwPn3W9iO1RfnU\t3R6d8nz6i4OdS/LSbhkDKn7n1jPQZx5eJmVBittDZtvyUtwTuUmpLDg3xEXtcRa+Hul6b0vgB3cjT\tu0cZH9+JEn+BeZvPkMxzCsw5024i7+nTwFtty2CRkjg/CAMEzKqDdP+RV0DBK+ueMT1nAOT5sbBPi\tFP4fMm43WvEXDf+u+tdKxtO6wWCNpDtXlcaWjFd7KOBETN7ZyKV8GGyroqPqA3aHDvJRqXN+89oPq\t/YLBpSSQ==; Date: Thu, 28 May 2026 09:41:35 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id lACJZEweSfyvsnBYuwlOow for ; Thu, 28 May 2026 08:41:52.062 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSWJK-00000006r8y-1pul\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSWJK-0000000CEkX-0JdE\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSWJ5-00089a-V8; Thu, 28 May 2026 09:41:48 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 09:41:50 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61705 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.12) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.30) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66835306999057] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.12) [-0.12128079058629] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51596914963577] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.30) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.11)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSWJ5-00089a-V8@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}"} [2026-05-28 10:45:29] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioners Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information GovernanceUnit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 10:45:29, 2026-05-28 10:45:29)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 10:45:29, 2026-05-28 10:45:29)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 10:48:27] production.DEBUG: Inbound email data {"SPF":"pass","to":"evidence@mmalegal.co.uk","from":"Mail Delivery System ","subject":"Mail delivery failed: returning message to sender","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=185.151.28.66;\tiprev=pass (relay2.stackmail.com) smtp.remote-ip=185.151.28.66;\tspf=none smtp.helo=relay2.stackmail.com;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=2l4dxURKSKPxq8i26eWZ3UMaPOgWujjR/HpGEQ2LLoU=;\th=Resent-From:Resent-Date:Date:Message-ID:Subject:MIME-Version:Content-Type:\t References:To:From;\tb=unqm8YlzMfdTDvc+FakSuaIqP49/HtIP6ib/J7p4yUPly2BC33RABRpkp7NJZDESsEXWF0e1qc\t 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mx.stackmail.com;\tiprev=pass (relay2.stackmail.com) smtp.remote-ip=185.151.28.66;\tspf=none smtp.helo=relay2.stackmail.com;\tdmarc=skipped;\tarc=none Auto-Submitted: auto-replied Auto-Submitted: auto-replied Content-Type: multipart/report; report-type=delivery-status; boundary=1779965304-eximdsn-715206735 Date: Thu, 28 May 2026 11:48:24 +0100 From: Mail Delivery System MIME-Version: 1.0 Message-Id: Received: from bounce-relay1.stackmail.com (mxd [185.151.28.82]) by mx.sendgrid.net with ESMTP id dmiqcj1VQS-ddKswdoErag for ; Thu, 28 May 2026 10:48:26.499 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\tid 1wSYHp-00000007zXD-07d9\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 11:48:25 +0100 Received: from relay2.stackmail.com ([185.151.28.66])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\tid 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Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

Client Name: Mr Alexander Atkinson
Client Address: 27b , Fortingall Place, Perth, Perth and Kinross, PH1 2NF
Client Reference: 100004
Date of Birth: 17/01/1957
Also Known As:
Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:
  • Liberton Children's Home: 1966
  • Balgowan School: 1966


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
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a=rsa-sha256; c=relaxed/relaxed; d=mmalegal.co.uk;\th=content-type:date:from:mime-version:subject:to:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779965896;\tbh=gtZwkvXYRdA4qyx7hAk5bVKbvdAiP8eRD/zQns3ijps=;\tb=hoW0CL55/vxkDpdq0HtCP0myr8vA7pi7fVIrVs2JMg9P18H1L3AoFwpSrUfgki+QGGnU\twoauhqd+jV9jtUSH+6RSJrNv1AFYd70KksYUjnNciEr7Xk+DDmjg9zspLS5nXthHzOkP/m\tGY3TxZq7y3guwQBu+f3GVg2qEJvs5tZz6Fw7dFg/VLgGCORMktBVEjqFV1xRWlfH8fzsjo\tbKw8dUQELmVW4uzg1ZeqbYgS2Xm4zSJqcXVvX3UzCNkqpKjs8hGKn0Cadt8QBxMwSy3uXR\t2UhDobgsyVWmcoLsrD0UZ/6TUO61KFPQLuubPAqrfHEZk8egFXO9eouon39opkLw== Date: Thu, 28 May 2026 10:58:16 +0000 (UTC) From: MMA Legal Message-ID: Mime-Version: 1.0 Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id ZVANk2DtQju5ClOPZZJTOA for ; Thu, 28 May 2026 10:58:22.230 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYRP-00000008d8r-40RJ\tfor casemanagement@parse.mmalegal.co.uk;\tThu, 28 May 2026 11:58:20 +0100 Received: from wfbtnbbs.outbound-mail.sendgrid.net ([159.183.43.182])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYRN-0000000ADLG-0zAV\tfor casemanagement@mmalegal.co.uk;\tThu, 28 May 2026 11:58:19 +0100 Received: by recvd-6dc99dfcc-jz6tk with SMTP id recvd-6dc99dfcc-jz6tk-1-6A181FC8-1\t2026-05-28 10:58:15.471046272 +0000 UTC m=+2553991.976170887 Received: from NjE2MzgzNDE (unknown)\tby geopod-ismtpd-7 (SG) with HTTP\tid cLxJ-G6-QBiL0oxVzPHflg\tThu, 28 May 2026 10:58:15.417 +0000 (UTC) Received-SPF: pass (mx2.lhr.stackcp.net: domain of em4768.mmalegal.co.uk designates 159.183.43.182 as permitted sender) client-ip=159.183.43.182; 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From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [evidence@mmalegal.co.uk, bounces@em4768.mmalegal.co.uk] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: MV_CASE(0.50); Mime-Version .vs. MIME-Version X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: TO_DOM_EQ_FROM_DOM(0.00); To domain is the same as the From domain X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:159.183.43.182] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:159.183.43.0/24, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [mmalegal.co.uk:+] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); 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This is an automated response to advise you that your email has been received. If you are making a freedom of information request then your email will be forwarded to our freedom of information team and you will receive a response within 20 working days. If you are making a subject access request then your enquiry will be processed and you should receive a response within one calendar month. If your enquiry concerns any other matter, your email will be passed to the relevant section for appropriate action to be taken.","html":"

CLASSIFICATION: PUBLIC

 

Thank you for contacting East Ayrshire Council.  This is an automated

 

response to advise you that your email has been received.

 

 

If you are making a freedom of information request then your email will be

 

forwarded to our freedom of information team and you will receive a

 

response within 20 working days.

 

 

If you are making a subject access request then your enquiry will be

 

processed and you should receive a response within one calendar month.

 

 

If your enquiry concerns any other matter, your email will be passed to the

 

relevant section for appropriate action to be taken.

 


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Thu, 28 May 2026 10:59:30 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of east-ayrshire.gov.uk designates 212.219.240.203 as permitted sender) client-ip=212.219.240.203; envelope-from=prvs=1608081514=information.governance@east-ayrshire.gov.uk; helo=mailhost.east-ayrshire.gov.uk; Resent-Date: Thu, 28 May 2026 11:59:35 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Acknowledgement [PUBLIC] Thread-Index: AQHc7pEPapwPxFQtTkysX4iY7ZjDqA== Thread-Topic: Acknowledgement [PUBLIC] To: MMA Legal X-Auto-Response-Suppress: All X-Exchange-RoutingPolicyChecked: GhaAsp5aEGllCq+CpV8hPP5NShu7IjDQixbs9/VYAgDwuejNQfcVWeqg47P7gsWpyTA9LeohN6NkhPtF49x6cHJlibvXRgN+55eDuSQ2GbNl5M5N4ssx7d+vQ9g+h4fjxKzunl9L0g+l/QlK8VBoIuF2GnZC4Tlpz9DC1h2zmhoaUuFAx0X+48bjZbh75lVp4WO6GzWcGdWL7ejmUJQh0VD+91IVIvv73nSf1sAdpEbWv0C11SjP2Uc5eCyq6TwpL4JInCgG/lxs1u31VrrqG+nNBHTX7k346C6ju4U6BOUPbdZcBhThhe4tb33RTSq5eHzsJWXHJ22+gSut8QGBLQ== X-Forwarded-For: prvs=1608081514=information.governance@east-ayrshire.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWXP123MB2023.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: ab124322-2962-43a5-f907-08debca8318b X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 55033623-6e77-43db-9999-0c5ebe851a58 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 10:59:30.4661 (UTC) X-MS-Exchange-Inbox-Rules-Loop: information.governance@east-ayrshire.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LNXP123MB3660 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 212.219.240.203 X-OriginatorOrg: east-ayrshire.gov.uk X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: RCVD_COUNT_FIVE(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: FORGED_SENDER_VERP_SRS(0.00) Symbol: DKIM_REPUTATION(-0.67) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.56) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.68) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: ARC_REJECT(1.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.37) Symbol: IP_REPUTATION_HAM(-0.81) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [information.governance@east-ayrshire.gov.uk, prvs=1608081514=information.governance@east-ayrshire.gov.uk] X-Symbol: RCVD_COUNT_FIVE(0.00); Message has 5-7 Received headers [6] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: FORGED_SENDER_VERP_SRS(0.00); FORGED_SENDER & (ENVFROM_PRVS | ENVFROM_VERP) X-Symbol: DKIM_REPUTATION(-0.67) [-0.67395055242503] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:212.219.240.203] X-Symbol: GENERIC_REPUTATION(-0.56) [-0.5666998309611] X-Symbol: ASN(0.00) [asn:786, ipnet:212.219.0.0/16, country:GB] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.68) [-0.68832864547587] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [east-ayrshire.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [east-ayrshire.gov.uk, quarantine] X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.37); DKIM verification succeed [east-ayrshire.gov.uk:s=everyone] X-Symbol: IP_REPUTATION_HAM(-0.81) [asn: 786(-0.25), country: GB(-0.01), ip: 212.219.240.203(-0.56)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: e2c4d381bd1e4c91b335a6c5ed5ee71c@CWXP123MB2023.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -3.9 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=east-ayrshire.gov.uk; auto-submitted: auto-generated x-agari-authentication-results: eacmswapp01; x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP123MB2023.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(366016)(786006)(376014)(10070799003)(12063799003)(5133699003)(18002099003)(11063799006)(8096899003)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|366016|786006|376014|10070799003|12063799003|5133699003|18002099003|11063799006|8096899003|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: hx/X0ghMZ69NXwfmZrsYpUYuUIvfUiH1t/PX+pF9KGf9jK6LJs2jc1crHpgBB1BgUblTH6COCUwQXW0JfIAE5fzf2D7GJf86lsEdaXrVYV9rG7kBT1oaExt5ZSfHqNqR1K/aYMSp4w/QA8py2SeWaG2pgXhPq8/FfjuCYRicAYMsh5vOmxsJqSPUsNCz3NbRFftZT0Xy3pGFmGrgXC3SEN8ZJJCqxU/otEwvbMDpcbAJslS6AORjEfz8eRFAUSt8cgHeKbVf4Fm80cxhrH5GSQVKrXurd+3iATqg4XZuHi6NVB9Ogw7jaq9+nY8mFBLMfY5k3oSrkve3MYU5IJ3b/UKRbFgFgUhIFbloOrVM1KMZAX7nA6GJ6eYR1TLoZfC0ICU2FPUGI4tfHOHu35Bxdic4BLmbLkhfoE3iJwCiAmuQZjf88BzSEvpQ0RNJ5+WX x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: <37rav601jmq0sbtd@eacmswapp01> x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ab124322-2962-43a5-f907-08debca8318b x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP123MB2023:EE_|LNXP123MB3660:EE_ x-msw-jemd-newsletter: false","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}"} [2026-05-28 10:59:39] production.DEBUG: Inbound email data {"SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","from":"Subject Access Request ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.74(-0.58)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.74:from] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72192341461973] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58126968243812] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72129545483413] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: ca929c0509a542e8991a347e09f72f8d@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.0 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(10070799003)(7049299003)(3109299003)(69100299015)(376014)(366016)(55112099003)(12063799003)(11063799006)(56012099006)(6133799003)(5133699003)(18002099003)(8096899003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|10070799003|7049299003|3109299003|69100299015|376014|366016|55112099003|12063799003|11063799006|56012099006|6133799003|5133699003|18002099003|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: evrCgPyhXI0RJXHPHtHvFgRJE0pWLrT2Hcnjkbnb9+qA2LF5cIsxKjXHMMI825BxySPQ7P2v3cAEe+vwcU7NgerK1m1FOYif4ZuqwZ+PDhzLKFuqp6RZc+ua3v8cSx0u8kmCZcuIdW0B82WT7uw50Sv9LA6iyZhqvleBTPtf8clIjGObmQUkelhEp6n02sQAVwD5AdEYKlvJ8DQY8pbXDwDLwk3pICQhAs6nwRqZh1VcCU8bbEg1zzYJxu4IOC1deyFHbT4FEsvxd6dA8FHy+OaaUpflCrlB1gqISkKFr8ErKSoQM9XERHJL61p73rkvbGuVgkB4nL6T7jVJaYQkKctdPV+Likw+JgQ/AfhMGtftlF02rfYA4T2yxx+1nKJG8npLWejzOz+jaxL7yUoo6x6f2wZfpOG6A9MLC+Miw7iD8DN6VnTnOFWBZ731K4XA x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 62899a45-1f7b-48c9-3861-08debc9d2886 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|CW1P265MB7616:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}"} [2026-05-28 10:59:39] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 10:59:39, 2026-05-28 10:59:39)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 10:59:39, 2026-05-28 10:59:39)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:01:23] production.DEBUG: Inbound email data {"subject":"Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","from":"\"fv healthrecs-legal (NHS Forth Valley)\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"fv.healthrecs-legal@nhs.scot\"}","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.76","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-dls35031.png\",\"name\":\"Outlook-dls35031.png\",\"type\":\"image/png\",\"content-id\":\"807728ef-bada-4a6d-82f1-d941009c29ed\"},\"attachment2\":{\"filename\":\"Outlook-0b0ffkdk.png\",\"name\":\"Outlook-0b0ffkdk.png\",\"type\":\"image/png\",\"content-id\":\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\"}}","text":"Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.69(-0.52)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.69:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.71) [-0.71554183513681] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.54) [-0.54179018978644] X-Symbol: SPF_REPUTATION_HAM(-0.70) [-0.70749463642727] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB3454B3812B54AFA00D2CDEE6C10B2@LOYP123MB3454.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -4.0 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB3454.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(19092799006)(376014)(1800799024)(6049299003)(366016)(56012099003)(22082099003)(18002099003)(6133799003)(3023799007)(11063799006)(38070700021)(4053099003)(4013099003)(8096899003);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|19092799006|376014|1800799024|6049299003|366016|56012099003|22082099003|18002099003|6133799003|3023799007|11063799006|38070700021|4053099003|4013099003|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ad4cf883-9f99-4804-c22a-08debb1e1228 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB3454:EE_|CWXP123MB5811:EE_","content-ids":"{\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\":\"attachment2\",\"807728ef-bada-4a6d-82f1-d941009c29ed\":\"attachment1\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php2cat16l5qfko9EFy6ju"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpbpdfgksnqgqr8UVWrHg"}} [2026-05-28 11:01:23] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 11:01:23, 2026-05-28 11:01:23)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 11:01:23, 2026-05-28 11:01:23)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:02:45] production.DEBUG: Inbound email data {"to":"","attachment-info":"{\"attachment1\":{\"filename\":\"DSAR-394A583D.pdf\",\"name\":\"DSAR-394A583D.pdf\",\"type\":\"application/pdf\"},\"attachment2\":{\"filename\":\"Shirleen Taylor ID.jpeg\",\"name\":\"Shirleen Taylor ID.jpeg\",\"type\":\"image/jpeg\"},\"attachment3\":{\"filename\":\"Shirleen Taylor POA 2.jpg\",\"name\":\"Shirleen Taylor POA 2.jpg\",\"type\":\"image/jpeg\"},\"attachment4\":{\"filename\":\"51e3670c-eaf3-4417-ae29-5208b2a64175_loa.pdf\",\"name\":\"51e3670c-eaf3-4417-ae29-5208b2a64175_loa.pdf\",\"type\":\"application/octet-stream\"}}","sender_ip":"185.151.28.82","from":"","html":"

Thank you for your email.

This box is for Subject Access Requests (SARs) only.

If your email is a SAR, please accept this as confirmation that it has been received.

If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months.

Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests.

Your patience is appreciated meantime.

However, if you remain dissatisfied, you can contact the ICO at:
Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk

Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland for further information.

We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order.

The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required.

If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can.

Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/

Regards,

Data Protection Team

","cc":null,"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","dkim":"{@scotland.police.uk : pass}","subject":"Data Subject Access Request - Miss Shirleen Taylor","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","text":"Thank you for your email. This box is for Subject Access Requests (SARs) only. If your email is a SAR, please accept this as confirmation that it has been received. If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months. Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests. Your patience is appreciated meantime. However, if you remain dissatisfied, you can contact the ICO at: Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland < https://www.scotland.police.uk/access-to-information/data-protection/subject-access-requests/> for further information. We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order. The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required. If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can. Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/ Regards, Data Protection Team","attachments":"4","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=scotland.police.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.100.108;\tiprev=pass (mail-ukwestazon11021108.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.108;\tspf=pass smtp.helo=CWXP265CU009.outbound.protection.outlook.com;\tdkim=pass header.d=scotland.police.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.100.108 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=none (sender ip is 195.11.109.2) smtp.rcpttodomain=mmalegal.co.uk smtp.helo=hybrid.scotland.police.uk; 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Message contains attachments X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scotland.police.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.30); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: IP_REPUTATION_HAM(-0.93) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.100.108(-0.69)] X-Symbol: RSPAMD_URIBL_FAIL(0.00) [:server fail] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:+, 6:~, 7:~, 8:~, 9:~, 10:~] X-Symbol: RCVD_COUNT_SEVEN(0.00); Message has 7-11 Received headers [7] Message-ID: D6a1820c60000@GYE2MSMMSMTP01.spnet.local X-Milter-Del: X-Spam X-Spam-Score: -4.8 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","SPF":"pass","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php5s1mffpi4bam0HnTJDK"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php9fuuo0ap77ijfXvSds4"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phptmoo9ph6vqvhfz3DTaT"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php60mb0eu2cohl5oDedbr"}} [2026-05-28 11:03:00] production.DEBUG: Inbound email data {"attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=bolton.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.102.166.22;\tiprev=pass (mail-ukwestazhn15011022.outbound.protection.outlook.com) smtp.remote-ip=52.102.166.22;\tspf=pass smtp.helo=CWXP265CU009.outbound.protection.outlook.com;\tdkim=pass header.d=bolton.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.102.166.22 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=none; dmarc=pass action=none header.from=bolton.gov.uk; dkim=pass header.d=bolton.gov.uk; arc=none ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=hA9B8GnfItCfUNUcBRdSRg3YU3NqqkhYLXSADBI/QV4=;\th=Resent-From:Resent-Date:MIME-Version:Content-Type:In-Reply-To:References:\t Message-ID:Date:Subject:To:From:DKIM-Signature;\tb=GicS8fnt/nlAdYqPrgrsQ66WVZ+wJYq82xG4iJGk6qquofYVBJ15mopg2gG413OdzYtnTAmGcX\t 7lasvd75npsbMXmmSnHisDEQopG5dUEUm0VjXLdBXV1vUKHNKuWSaNRK8mfn1SkobLwwBMXofK\t TK8DRtXJS6Nw2OP5wL82EN9xYice3FS1Z3Mo1JW1+zpxyz9M7cBY6QLscCf/3lHQRoePnuwSlY\t 2LoMqXjZGuzupQp7bpNGOxUyX7eyh5LjD1GKnHnbxfkkpd7bfn/TzZtpO7Z+/Q+cmwUdBdj53Z\t oLcwH64Ge/ACGXJyIEnbF1nTicMDLtO0AlxSj12zCcGfAQ==; 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boundary=\"_000_05995819f8c84811b371b71013f6c69dLO4P265MB6856GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=bolton.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=hA9B8GnfItCfUNUcBRdSRg3YU3NqqkhYLXSADBI/QV4=; b=KBDodQvKCysbcxi8g8xFTeE1Ypzp7gFBTKahOz6AFJPTHSj1UdPfDlV7IPJqaUTaGemxCHUiPejB0VfeDTJ3o1QNdgzZCPPVt/hilySfPluVEUunrSk+0ZsFyu3VaIiIX/zSp9tO9DV4MkuGs9JQenaRu5QAt2VE870lk7uBPvHaYwvSI0kW5F2Zntk2lxdKd4TlDoONq5NI9KwiqHgLQH9zqq++yv+n/7sjmZRaKtCxfT30ZO67qgkLhjBcYETo0nYBoBNRw9NO5Y9svE34u+gMkqWNHopKfnwWDje5lv5rXxoMt3PG97v0H5HCdnyGn7ec4dRFf03xCFX34Oab7w== Date: Thu, 28 May 2026 11:02:56 +0000 From: Information Security In-Reply-To: <2lPoCLMET7q7xNS-XmuhHw@geopod-ismtpd-5> MIME-Version: 1.0 Message-ID: <05995819f8c84811b371b71013f6c69d@LO4P265MB6856.GBRP265.PROD.OUTLOOK.COM> Received: from bounce-relay1.stackmail.com (mxd [185.151.28.82]) by mx.sendgrid.net with ESMTP id xH6t0IqeTjO5N_s14u-S-Q for ; Thu, 28 May 2026 11:02:59.924 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\tid 1wSYVu-000000086wj-45vA\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:02:59 +0100 Received: from mail-ukwestazhn15011022.outbound.protection.outlook.com ([52.102.166.22] helo=CWXP265CU009.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\tid 1wSYVu-00000002mI9-34O8\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:02:58 +0100 Received: from LO4P265MB6856.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:348::12) by LO0P265MB3339.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:16d::8) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 11:02:56 +0000 Received: from LO4P265MB6856.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO4P265MB6856.GBRP265.PROD.OUTLOOK.COM ([fe80::405b:d953:e401:2eb6%4]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:02:56 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of CWXP265CU009.outbound.protection.outlook.com designates 52.102.166.22 as permitted sender) client-ip=52.102.166.22; envelope-from=postmaster@CWXP265CU009.outbound.protection.outlook.com; helo=CWXP265CU009.outbound.protection.outlook.com; References: <2lPoCLMET7q7xNS-XmuhHw@geopod-ismtpd-5> Resent-Date: Thu, 28 May 2026 12:02:58 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Automatic reply: Data Subject Access Request - Mr William Gallagher Thread-Index: AQHc7pGJ96V53/GZpEa/Ti2lrowvGbYjRfAv Thread-Topic: Data Subject Access Request - Mr William Gallagher To: MMA Legal X-Auto-Response-Suppress: All X-Exchange-RoutingPolicyChecked: HnKbTphssa2D0XCg2wIQgCbefWaIOL58NQExERDvJtyuUCXypn7/7tihCtywz2boCpS6mhX3Tg2eNfyFI6xz8YoJFtf3DMMasInitYyELGJWqRyvAPkYmbf3sP3FGpInAJt8zYjfDeO3crl+kUbmcaRAcNUH5pJf4KJ3eGRK/0Gw5BQ353OFuWMmIa6DPzgMlFX//9xvEML0/gI7RXQ2dbYF2dEhKIhwZH1UozRPKLad+//cVWQCI2erTcra8f/6j43Euyr0rF2IDXQ2URdPLmpQWcc1OKWIO4pAgW4U/CIUJem4tR8g7I+VB886d0mqtjQ+v1lqzz4NyKfI6F0UGg== X-Forwarded-For: evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO4P265MB6856.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: fd2732fa-c64a-40f5-8140-08debca8ac58 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 43780061-ae5d-41df-8197-c8bc4da9be1e X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:02:56.4962 (UTC) X-MS-Exchange-Inbox-Rules-Loop: information.security@bolton.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P265MB3339 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.102.166.22 X-OriginatorOrg: bolton.gov.uk X-Spam-Report: Action: no action Symbol: GENERIC_REPUTATION(-0.74) Symbol: FROM_HAS_DN(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.68) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.96) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: RSPAMD_URIBL_FAIL(0.00) Symbol: WHITELIST_DMARC(-7.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.95) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_ALLOW(-1.00) Symbol: SPF_REPUTATION_HAM(-0.72) Symbol: DKIM_TRACE(0.00) X-Symbol: GENERIC_REPUTATION(-0.74) [-0.74209133410848] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [bolton.gov.uk, quarantine] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [bolton.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.96) [asn: 8075(-0.23), country: US(-0.01), ip: 52.102.166.22(-0.73)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.102.166.22:from] X-Symbol: RSPAMD_URIBL_FAIL(0.00) [sharepoint.com:server fail] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [bolton.gov.uk:D:+] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.102.0.0/16:c] X-Symbol: DKIM_REPUTATION(-0.95) [-0.95351757858162] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72625021053026] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [bolton.gov.uk:+] Message-ID: 05995819f8c84811b371b71013f6c69d@LO4P265MB6856.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.9 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=bolton.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO4P265MB6856.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(50650200027)(366016)(376014)(1800799024)(10070799003)(11063799006)(56012099006)(12063799003)(8096899003)(5133699003)(22082099003)(18002099003)(55112099003)(80100003);DIR:OUT;SFP:1501; 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auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO4P265MB6856.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(366016)(7049299003)(376014)(3109299003)(1800799024)(10070799003)(13003099007)(11063799006)(56012099006)(12063799003)(8096899003)(5133699003)(18002099003)(55112099003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|69100299015|366016|7049299003|376014|3109299003|1800799024|10070799003|13003099007|11063799006|56012099006|12063799003|8096899003|5133699003|18002099003|55112099003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: gfG/4uPZT3jangl9invQOa20yEMCPxSH7lPDPkBeSyLYLqrVnicPwu+ISHtHEwIF/ot/WrcavsNoC6Eh9O8He2HwBsMCcThTTQHfY1kIju4Zx3eYpX2MF7CF/GT5iVBVb0Hdq9WElmFiKJfCe/BhKYlqtpZvMcN2fS8EZmStjk5SIa+UGDwSXZipE9S0asl9++IaAN2HBatvAZLczxtX4pbC5pTw2syA84Q+golkWXAkcXOwxEPPh05B2UmzyXLF20MQ/+aI3JGqLa/DuaFcG/ryX6mLcy50S3BS6FZkbdJo168abkq2ylh++7ch6uDMiX4EdcosjETzHDE1Mux9JtI1UAfcUcuzblv+TCcs7gEML/RDnx8XfSouLxdGAP75erIi2Sj68HhEm26w+QT7MEVa2SfLL7IzV59HQM0/QNsrVhN6fzK44IbSDfuni/KM x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: <2lPoCLMET7q7xNS-XmuhHw@geopod-ismtpd-5> x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 886b168c-6d06-4f5f-d9b7-08debca8ac9c x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO4P265MB6856:EE_|LO0P265MB3339:EE_","from":"Information Security ","text":"This is only an automated message and confirmation that we have received your email. This mailbox is used for reporting a data breach / information security incidents. Further information can be found at https://www.bolton.gov.uk/data-protection-freedom-information. For Bolton employees more information about reporting a breach can be found at: https://boltoncouncilcloud.sharepoint.com/sites/intranet/sitepages/reportasecuritybreach.aspx. Your email will be reviewed and processed shortly. >>Corporate Logo<< [https://resources.bolton.gov.uk/corporate/images/email-signature.jpg] This e-mail and any attached files are confidential and may also be legally privileged. They are intended solely for the intended addressee. If you are not the addressee please e-mail it back to the sender and then immediately, permanently delete it. Do not read, print, re-transmit, store or act in reliance on it. This e-mail may be monitored by Bolton Council in accordance with current regulations.","html":"

This is only an automated message and confirmation that we have received your email.

 

This mailbox is used for reporting a data breach / information security incidents.

 

Further information can be found at https://www.bolton.gov.uk/data-protection-freedom-information.

 

For Bolton employees more information about reporting a breach can be found at: https://boltoncouncilcloud.sharepoint.com/sites/intranet/sitepages/reportasecuritybreach.aspx.

 

Your email will be reviewed and processed  shortly.

 

>>Corporate Logo<<

This e-mail and any attached files are confidential and may also be legally privileged. They are intended solely for the intended addressee. If you are not the addressee please e-mail it back to the sender and then immediately, permanently delete it. Do not read, print, re-transmit, store or act in reliance on it. This e-mail may be monitored by Bolton Council in accordance with current regulations.

","attachments":"0"} [2026-05-28 11:03:04] production.DEBUG: Inbound email data {"text":"Thank you for your email. This box is for Subject Access Requests (SARs) only. If your email is a SAR, please accept this as confirmation that it has been received. If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months. Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests. Your patience is appreciated meantime. However, if you remain dissatisfied, you can contact the ICO at: Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland < https://www.scotland.police.uk/access-to-information/data-protection/subject-access-requests/> for further information. We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order. The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required. If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can. Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/ Regards, Data Protection Team","to":"","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","attachments":"4","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","dkim":"{@scotland.police.uk : pass}","SPF":"pass","subject":"Data Subject Access Request - Mr Paul Ryan Carroll","attachment-info":"{\"attachment1\":{\"filename\":\"DSAR-7B546A0C.pdf\",\"name\":\"DSAR-7B546A0C.pdf\",\"type\":\"application/pdf\"},\"attachment2\":{\"filename\":\"98f1d9fe-eac7-485d-9a03-aa2d6c4ba111_loa.pdf\",\"name\":\"98f1d9fe-eac7-485d-9a03-aa2d6c4ba111_loa.pdf\",\"type\":\"application/octet-stream\"},\"attachment3\":{\"filename\":\"Paul Ryan Carrol POA.jpg\",\"name\":\"Paul Ryan Carrol POA.jpg\",\"type\":\"image/jpeg\"},\"attachment4\":{\"filename\":\"Paul Ryan Carroll ID.jpg\",\"name\":\"Paul Ryan Carroll ID.jpg\",\"type\":\"image/jpeg\"}}","headers":"ARC-Authentication-Results: i=3; 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Message contains attachments X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scotland.police.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: IP_REPUTATION_HAM(-0.79) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.100.95(-0.60)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:+, 6:~, 7:~, 8:~, 9:~, 10:~] X-Symbol: RCVD_COUNT_SEVEN(0.00); Message has 7-11 Received headers [7] Message-ID: D6a1820df0000@GYE2MSMMSMTP01.spnet.local X-Milter-Del: X-Spam X-Spam-Score: -4.7 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","cc":null,"sender_ip":"185.151.28.82","from":"","html":"

Thank you for your email.

This box is for Subject Access Requests (SARs) only.

If your email is a SAR, please accept this as confirmation that it has been received.

If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months.

Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests.

Your patience is appreciated meantime.

However, if you remain dissatisfied, you can contact the ICO at:
Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk

Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland for further information.

We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order.

The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required.

If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can.

Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/

Regards,

Data Protection Team

","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpf67lanlugk16cPBrpFe"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php3600ovt1p5eibvQRrUL"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpe16s0i3tps6hayHtgaC"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpl5bgivam8hu4dLbfwYJ"}} [2026-05-28 11:03:04] production.DEBUG: Inbound email data {"to":"MMA Legal ","subject":"Automatic reply: Data Subject Access Request - Mr William Gallagher","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.83","SPF":"pass","from":"\"P82607 (CROMPTON VIEW SURGERY)\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","text":"Thank you for contacting us via our email box (for professionals only) We monitor the box throughout the working day Monday - Friday 8.00 - 18.30 We aim to respond to your email within 24 hours If there is anything urgent which you feel will need to be dealt with more urgently, you must follow up this email with a telephone call to the surgery to raise our awareness on: - 01204 284 170 Many thanks CROMPTON VIEW SURGERY CROMPTON HEALTH CENTRE 501 CROMPTON WAY BOLTON BL1 8UP ************************************************************************************** ****************************** This message may contain confidential information. If you are not the intended recipient please: i) inform the sender that you have received the message in error before deleting it; and ii) do not disclose, copy or distribute information in this e-mail or take any action in relation to its content (to do so is strictly prohibited and may be unlawful). Thank you for your co-operation. NHS.net Connect is the secure email, collaboration and directory service available for all NHS staff in England. NHS.net Connect is approved for exchanging patient data and other sensitive information with NHS.net Connect and other accredited email services. For more information and to find out how you can switch visit Joining NHS.net Connect - NHS.net Connect Support","html":"
Thank you for contacting us via our email box (for professionals only)
We monitor the box throughout the working day Monday - Friday 8.00 - 18.30
We aim to respond to your email within 24 hours
If there is anything urgent which you feel will need to be dealt with more urgently, you must follow up this email with a telephone call to the surgery to raise our awareness on: - 01204 284 170

Many thanks

CROMPTON VIEW SURGERY
CROMPTON HEALTH CENTRE
501 CROMPTON WAY
BOLTON
BL1 8UP



************************************************************************************** ******************************

This message may contain confidential information. If you are not the intended recipient please:
i) inform the sender that you have received the message in error before deleting it; and
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Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
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","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","dkim":"{@gov.scot : pass}","to":"","text":"Thank you for emailing the Information Assurance and Data Protection team mailbox. We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. 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References: Resent-Date: Thu, 28 May 2026 12:03:36 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Automatic reply: Data Subject Access Request - Miss Claire Forbes Thread-Index: AQHc7pGdcKQafDlnk0mAz6z6gQ2v6LYjRhm5 Thread-Topic: Data Subject Access Request - Miss Claire Forbes To: X-Auto-Response-Suppress: All X-FE-Last-Public-Client-IP: 164.134.135.8 X-FE-Policy-ID: 4:3:3:SYSTEM X-FEAS-BEC-Info: WlpIGw0aAQkEARIJHAEHBlJSCRoLAAEeDUhZUEhYSFhIWUhZXkguLT4lKyQlWFhYWltRW1xcSFhISFhIWltIDR4BDA0GCw0oBQUJBA0PCQRGCwdGHQNIWEhaSFlbSFleXEZZW1xGWVtdRlBIUEhYSFhIWUhYSFhIWEhaW0gNHgEMDQYLDSgFBQkEDQ8JBEYLB0YdA0hY X-FEAS-CONTENT-MODIFICATION: X-FEAS-Client-IP: 164.134.135.8 X-FEAS-DLP: NDR X-Forwarded-For: evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-Inbox-Rules-Loop: Z801973@scotsconnect.mail.onmicrosoft.com X-MS-Has-Attach: X-MS-TNEF-Correlator: X-OriginalArrivalTime: 28 May 2026 11:03:17.0475 (UTC) FILETIME=[965F0330:01DCEE91] X-Originating-IP: 154.52.0.222 X-OriginatorOrg: scotsconnect.mail.onmicrosoft.com X-Spam-Report: Action: no action Symbol: RCVD_COUNT_SEVEN(0.00) Symbol: R_SPF_NA(0.00) Symbol: RWL_MAILSPIKE_EXCELLENT(-0.40) Symbol: TO_DN_NONE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.25) Symbol: MIME_GOOD(-0.10) Symbol: ARC_REJECT(1.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.73) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: DKIM_REPUTATION(-0.58) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MIME_TRACE(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: GENERIC_REPUTATION(-0.57) Symbol: DKIM_TRACE(0.00) X-Symbol: RCVD_COUNT_SEVEN(0.00); 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We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. 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Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
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Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
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Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
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Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
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We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","SPF":"pass","to":"","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
","dkim":"{@gov.scot : pass}"} [2026-05-28 11:03:42] production.DEBUG: Inbound email data {"to":"","from":"","text":"Thank you for emailing the Information Assurance and Data Protection team mailbox. We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","attachments":"0","dkim":"{@gov.scot : pass}","sender_ip":"185.151.28.83","SPF":"pass","subject":"Automatic reply: Data Subject Access Request - Miss Liza Anderson","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
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We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. 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Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","html":"

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","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","dkim":"{@gov.scot : pass}","sender_ip":"185.151.28.83","to":"","from":""} [2026-05-28 11:03:42] production.DEBUG: Inbound email data {"SPF":"pass","from":"","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","html":"

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We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","attachments":"0"} [2026-05-28 11:03:43] production.DEBUG: Inbound email data {"html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
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We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","attachments":"0"} [2026-05-28 11:03:49] production.DEBUG: Inbound email data {"from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","attachments":"0","dkim":"{@eastlothian.gov.uk : pass}","sender_ip":"185.151.28.76","SPF":"fail","to":"MMA Legal ","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.84) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.196.139(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.196.139:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48576211641415] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.62) [-0.62463744637701] X-Symbol: SPF_REPUTATION_HAM(-0.47) [-0.47777425263607] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: e3bcd9d97f6f449a92722bf584608403@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: CXGbQdqQIhHI9w0d26kXlLBAqqO6NYk1dKELRfacfagmDVfWb/jiMDxf2UgWYFV0Cm24xJv6+GSh6D5GrUMUeOrGA01VRVkh0LZ9lLeJIXqIECM8QmOmhmlH1DV3UtuusxWyVBtBy4CprzhvMAtowo1u4Lp2FdGBi8uCffz8r3jcIad/PJeQR82vDP9jZC5mS8/PMO2IBo2erM0nwYNXR/PsGhVpzUDxrAlIg4+1WIpl0H6RftwN8L/mhBftEm2BDe7RrZW07Ha3+dkEtnX3ebPE3cYfjAUlp9745xkqQFrWrV/Wawn8mK81YRiIEx5jQIgi+vz7UPcnDMh5kEVWzua1GlPmf1oNcHBFza1ZowO6IlZFeAQLE/z+DydyHEHQqsvbHWUTc5ttqWjQzMCKMgNYAMpBudqxjSCRxTcPMmR2PHsgfbE8r2sRehgZnCiW x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0ada8320-1181-4b1a-2178-08debca8c8b1 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}"} [2026-05-28 11:03:49] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:03:49, 2026-05-28 11:03:49)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:03:49, 2026-05-28 11:03:49)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:03:51] production.DEBUG: Inbound email data {"dkim":"{@gov.scot : pass}","sender_ip":"185.151.28.82","SPF":"pass","from":"","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","text":"Thank you for emailing the Information Assurance and Data Protection team mailbox. We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
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We aim to respond to your email within 20 working days The Archives opening times are Tuesday to Thursday 10:00 to 16:00 and Saturday 09:30 to 12:30. Please be aware that the Archives is closed on Monday, Friday, Saturday afternoon and Sunday, and emails received at these times will not be read until the following Tuesday. The information in this email is solely for the intended recipients. If you are not an intended recipient, you must not disclose, copy, or distribute its contents or use them in any way: please advise the sender immediately and delete this email. Culture Perth and Kinross do not warrant that this email or any attachments are virus-free and does not accept any liability for any loss or damage resulting from any virus infection. Perth & Kinross Council may monitor or examine any emails received by its email system. The information contained in this email may not be the views of Culture Perth and Kinross. It is possible for email to be falsified and the sender cannot be held responsible for the integrity of the information contained in it. General enquiries to Culture Perth and Kinross should be made to enquiries@culturepk.org.uk or 01738 444949.","attachments":"0","sender_ip":"185.151.28.82","SPF":"pass","to":"MMA Legal ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","html":"

Many thanks for your enquiry.  We aim to respond to your email within 20 working days

The Archives opening times are Tuesday to Thursday 10:00 to 16:00 and Saturday 09:30 to 12:30.  Please be aware that the Archives is closed on Monday, Friday, Saturday afternoon and Sunday, and emails received at these times will not be read until the following Tuesday.

 

The information in this email is solely for the intended recipients.

If you are not an intended recipient, you must not disclose, copy, or distribute its contents or use them in any way: please advise the sender immediately and delete this email.

Culture Perth and Kinross do not warrant that this email or any attachments are virus-free and does not accept any liability for any loss or damage resulting from any virus infection. Perth & Kinross Council may monitor or examine any emails received by its email system.

The information contained in this email may not be the views of Culture Perth and Kinross. It is possible for email to be falsified and the sender cannot be held responsible for the integrity of the information contained in it.

General enquiries to Culture Perth and Kinross should be made to enquiries@culturepk.org.uk or 01738 444949.

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Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


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","attachments":"0","SPF":"pass","from":"","text":"Thank you for emailing the Information Assurance and Data Protection team mailbox. We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. 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This box is for Subject Access Requests (SARs) only. If your email is a SAR, please accept this as confirmation that it has been received. If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months. Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests. Your patience is appreciated meantime. However, if you remain dissatisfied, you can contact the ICO at: Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland < https://www.scotland.police.uk/access-to-information/data-protection/subject-access-requests/> for further information. We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order. The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required. If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can. Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/ Regards, Data Protection Team","html":"

Thank you for your email.

This box is for Subject Access Requests (SARs) only.

If your email is a SAR, please accept this as confirmation that it has been received.

If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months.

Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests.

Your patience is appreciated meantime.

However, if you remain dissatisfied, you can contact the ICO at:
Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk

Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland for further information.

We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order.

The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required.

If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can.

Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/

Regards,

Data Protection Team

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Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scotland.police.uk:+] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.30); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: PDF_LONG_TRAILER(0.20); There is an PDF with a long trailer in the message [lorraine moffat.pdf:142932] X-Symbol: IP_REPUTATION_HAM(-0.80) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.100.109(-0.57)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:+, 6:~, 7:~, 8:~, 9:~, 10:~] X-Symbol: RCVD_COUNT_SEVEN(0.00); Message has 7-11 Received headers [7] Message-ID: D6a18210f0000@GYE2MSMMSMTP01.spnet.local X-Milter-Del: X-Spam X-Spam-Score: -4.3 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","SPF":"pass","subject":"Data Subject Access Request - Ms Lorraine Moffat","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","attachments":"4","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpnrjppkp2q3oq7AiIrOG"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phphdsmeks85ed78ehSc60"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpq6tdqdhhlo275Pm2Nx9"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php2fp6ers8tlrn2IDPJvt"}} [2026-05-28 11:03:55] production.DEBUG: Inbound email data {"from":"","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","dkim":"{@scotland.police.uk : pass}","to":"","attachments":"4","SPF":"pass","html":"

Thank you for your email.

This box is for Subject Access Requests (SARs) only.

If your email is a SAR, please accept this as confirmation that it has been received.

If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months.

Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests.

Your patience is appreciated meantime.

However, if you remain dissatisfied, you can contact the ICO at:
Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk

Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland for further information.

We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order.

The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required.

If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can.

Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/

Regards,

Data Protection Team

","text":"Thank you for your email. This box is for Subject Access Requests (SARs) only. If your email is a SAR, please accept this as confirmation that it has been received. If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months. Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests. Your patience is appreciated meantime. However, if you remain dissatisfied, you can contact the ICO at: Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland < https://www.scotland.police.uk/access-to-information/data-protection/subject-access-requests/> for further information. We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order. The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required. If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can. Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/ Regards, Data Protection Team","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=scotland.police.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.91;\tiprev=pass (mail-uksouthazon11021091.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.91;\tspf=pass smtp.helo=LO2P265CU024.outbound.protection.outlook.com;\tdkim=pass header.d=scotland.police.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.91 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=none (sender ip is 195.11.109.2) smtp.rcpttodomain=mmalegal.co.uk smtp.helo=hybrid.scotland.police.uk; 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Thu, 28 May 2026 12:03:40 +0100 Received: from TrustwaveSEG.Engine ([127.0.0.1]) by GYE2MSMMSMTP01.spnet.local with Trustwave SEG (v8,2,6,11305)\tid ; Thu, 28 May 2026 12:03:40 +0100 Received-SPF: pass (mx2.lhr.stackcp.net: domain of LO2P265CU024.outbound.protection.outlook.com designates 52.101.95.91 as permitted sender) client-ip=52.101.95.91; envelope-from=postmaster@LO2P265CU024.outbound.protection.outlook.com; helo=LO2P265CU024.outbound.protection.outlook.com; Received-SPF: None (protection.outlook.com: hybrid.scotland.police.uk does not designate permitted sender hosts) Resent-Date: Thu, 28 May 2026 12:03:50 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Data Subject Access Request - Ms Lisa Jane Park To: X-EOPAttributedMessage: 0 X-Forefront-Antispam-Report: CIP:195.11.109.2;CTRY:GB;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:hybrid.scotland.police.uk;PTR:InfoDomainNonexistent;CAT:NONE;SFS:(13230040)(376014)(35950700016)(82310400026)(6049299003)(1800799024)(56012099006)(6133799003)(11063799006)(18002099003)(13003099007)(4053099003)(8096899003);DIR:OUT;SFP:1102; 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This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","dkim":"{@scottish.onmicrosoft.com : pass}"} [2026-05-28 11:03:56] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xB7;\x0A\x0A\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

          prescription requests

          test results or 

          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: appointment requests-unless you have received a message asking that you email us for a CDM appointment. prescription requests test results or general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 11:03:56, 2026-05-28 11:03:56)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 11:03:56, 2026-05-28 11:03:56)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:03:57] production.DEBUG: Inbound email data {"from":"","subject":"Automatic reply: Data Subject Access Request - Mr Kevin Reynolds","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.83","to":"","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
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There is also  specific guidance on DPIAs and Data sharing that may assist.
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We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. 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A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. 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Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
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Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
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Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
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We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","to":"","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


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This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
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Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
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Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","text":"Thank you for emailing the Information Assurance and Data Protection team mailbox. We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","SPF":"pass","to":"","from":""} [2026-05-28 11:04:03] production.DEBUG: Inbound email data {"dkim":"{@scotland.police.uk : pass}","to":"","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.83","html":"

Thank you for your email.

This box is for Subject Access Requests (SARs) only.

If your email is a SAR, please accept this as confirmation that it has been received.

If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months.

Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests.

Your patience is appreciated meantime.

However, if you remain dissatisfied, you can contact the ICO at:
Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk

Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland for further information.

We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order.

The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required.

If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can.

Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/

Regards,

Data Protection Team

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Message contains attachments X-Symbol: R_SPF_NA(0.00); Missing SPF record [no SPF record] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scotland.police.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: HEADER_CC_EMPTY_DELIMITER(1.00); Cc header has no delimiter between header name and header value X-Symbol: R_DKIM_ALLOW(-1.47); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: GENERIC_REPUTATION(-0.53) [-0.53056987271474] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.74) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.101.76(-0.51)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.76:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: DKIM_REPUTATION(-0.75) [-0.75447981217532] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:+, 6:~, 7:~, 8:~, 9:~, 10:~] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: RCVD_COUNT_SEVEN(0.00); Message has 7-11 Received headers [7] Message-ID: D6a1821130000@GYE2MSMMSMTP01.spnet.local X-Milter-Del: X-Spam X-Spam-Score: -3.9 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","SPF":"pass","text":"Thank you for your email. This box is for Subject Access Requests (SARs) only. If your email is a SAR, please accept this as confirmation that it has been received. If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months. Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests. Your patience is appreciated meantime. However, if you remain dissatisfied, you can contact the ICO at: Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland < https://www.scotland.police.uk/access-to-information/data-protection/subject-access-requests/> for further information. We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order. The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required. If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can. Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/ Regards, Data Protection Team","attachments":"4","attachment-info":"{\"attachment1\":{\"filename\":\"DSAR-30612ABD.pdf\",\"name\":\"DSAR-30612ABD.pdf\",\"type\":\"application/pdf\"},\"attachment2\":{\"filename\":\"Michael Tarbett loa.pdf\",\"name\":\"Michael Tarbett loa.pdf\",\"type\":\"application/pdf\"},\"attachment3\":{\"filename\":\"Michael Tarbett -POA.pdf\",\"name\":\"Michael Tarbett -POA.pdf\",\"type\":\"application/pdf\"},\"attachment4\":{\"filename\":\"Michael Tarbett ID.jpg\",\"name\":\"Michael Tarbett ID.jpg\",\"type\":\"application/octet-stream\"}}","cc":null,"from":"","subject":"Data Subject Access Request - Mr Michael Tarbett","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpa30e41o9p96u94bvcIq"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpmg315890g3dtal4cUYq"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php2ac47f08shcm8Ek75tX"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpg8831are419o31BHCz2"}} [2026-05-28 11:04:07] production.DEBUG: Inbound email data {"from":"","subject":"Automatic reply: Data Subject Access Request - Mr Scott Alexander Dowell","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","attachments":"0","headers":"ARC-Authentication-Results: i=3; 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We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
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Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scotland.police.uk:+] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: HEADER_CC_EMPTY_DELIMITER(1.00); Cc header has no delimiter between header name and header value X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: GENERIC_REPUTATION(-0.50) [-0.50214909210403] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.68) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.124(-0.50)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.124:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15:c] X-Symbol: DKIM_REPUTATION(-0.71) [-0.71411528368904] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:+, 6:~, 7:~, 8:~, 9:~, 10:~] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.58) [-0.58009072765983] X-Symbol: RCVD_COUNT_SEVEN(0.00); Message has 7-11 Received headers [7] Message-ID: D6a18211e0000@GON1MSMMSMTP01.spnet.local X-Milter-Del: X-Spam X-Spam-Score: -4.5 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","SPF":"pass","to":"","subject":"Data Subject Access Request - Mr Thomas Burns","text":"Thank you for your email. This box is for Subject Access Requests (SARs) only. If your email is a SAR, please accept this as confirmation that it has been received. If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months. Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests. Your patience is appreciated meantime. However, if you remain dissatisfied, you can contact the ICO at: Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland < https://www.scotland.police.uk/access-to-information/data-protection/subject-access-requests/> for further information. We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order. The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required. If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can. Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/ Regards, Data Protection Team","dkim":"{@scotland.police.uk : pass}","from":"","attachment-info":"{\"attachment1\":{\"filename\":\"DSAR-729F1C55.pdf\",\"name\":\"DSAR-729F1C55.pdf\",\"type\":\"application/pdf\"},\"attachment2\":{\"filename\":\"21fdc9de-b3d8-4b50-b336-312895eca63d_loa.pdf\",\"name\":\"21fdc9de-b3d8-4b50-b336-312895eca63d_loa.pdf\",\"type\":\"application/octet-stream\"},\"attachment3\":{\"filename\":\"POA.jpeg\",\"name\":\"POA.jpeg\",\"type\":\"image/jpeg\"},\"attachment4\":{\"filename\":\"ID.jpeg\",\"name\":\"ID.jpeg\",\"type\":\"image/jpeg\"}}","attachments":"4","html":"

Thank you for your email.

This box is for Subject Access Requests (SARs) only.

If your email is a SAR, please accept this as confirmation that it has been received.

If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months.

Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests.

Your patience is appreciated meantime.

However, if you remain dissatisfied, you can contact the ICO at:
Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk

Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland for further information.

We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order.

The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required.

If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can.

Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/

Regards,

Data Protection Team

","cc":null,"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","sender_ip":"185.151.28.82","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpoi9ud70g477596ANplY"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phph8f883nnf7f3bOMvpob"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjha7ki1t3afmchC59Zf"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpg77ljltpe2a8fRuTUJD"}} [2026-05-28 11:04:08] production.DEBUG: Inbound email data {"attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=gov.scot header.s=s2048m1 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=154.52.0.222;\tiprev=pass (gw000222-eu.fortimail.com) smtp.remote-ip=154.52.0.222;\tspf=none smtp.helo=gw000222-eu.fortimail.com;\tdkim=pass header.d=gov.scot header.s=s2048m1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS body hash miscompare) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=154.52.0.222 ARC-Message-Signature: i=3; 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We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


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This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
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","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","dkim":"{@gov.scot : pass}","sender_ip":"185.151.28.82","to":"","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}"} [2026-05-28 11:04:08] production.DEBUG: Inbound email data {"to":"","from":"","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","dkim":"{@gov.scot : pass}","sender_ip":"185.151.28.83","subject":"Automatic reply: Data Subject Access Request - Shirley Young","text":"Thank you for emailing the Information Assurance and Data Protection team mailbox. We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
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This box is for Subject Access Requests (SARs) only. If your email is a SAR, please accept this as confirmation that it has been received. If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months. Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests. Your patience is appreciated meantime. However, if you remain dissatisfied, you can contact the ICO at: Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland < https://www.scotland.police.uk/access-to-information/data-protection/subject-access-requests/> for further information. We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order. The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required. If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can. Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/ Regards, Data Protection Team","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","dkim":"{@scotland.police.uk : pass}","sender_ip":"185.151.28.82","subject":"Data Subject Access Request - Miss Shirley Turner","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","html":"

Thank you for your email.

This box is for Subject Access Requests (SARs) only.

If your email is a SAR, please accept this as confirmation that it has been received.

If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months.

Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests.

Your patience is appreciated meantime.

However, if you remain dissatisfied, you can contact the ICO at:
Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk

Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland for further information.

We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order.

The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required.

If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can.

Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/

Regards,

Data Protection Team

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Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
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We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","dkim":"{@gov.scot : pass}","to":""} [2026-05-28 11:04:15] production.DEBUG: Inbound email data {"from":"","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","text":"Thank you for your email. This box is for Subject Access Requests (SARs) only. If your email is a SAR, please accept this as confirmation that it has been received. If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months. Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests. Your patience is appreciated meantime. However, if you remain dissatisfied, you can contact the ICO at: Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland < https://www.scotland.police.uk/access-to-information/data-protection/subject-access-requests/> for further information. We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order. The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required. If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can. Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/ Regards, Data Protection Team","cc":null,"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","to":"","subject":"Data Subject Access Request - Mr Michael Tarbett","html":"

Thank you for your email.

This box is for Subject Access Requests (SARs) only.

If your email is a SAR, please accept this as confirmation that it has been received.

If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months.

Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests.

Your patience is appreciated meantime.

However, if you remain dissatisfied, you can contact the ICO at:
Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk

Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland for further information.

We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order.

The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required.

If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can.

Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/

Regards,

Data Protection Team

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Thu, 28 May 2026 12:04:02 +0100 Received: from TrustwaveSEG.Engine ([127.0.0.1]) by GON1MSMMSMTP01.spnet.local with Trustwave SEG (v8,2,6,11305)\tid ; Thu, 28 May 2026 12:04:02 +0100 Received-SPF: pass (mx2.lhr.stackcp.net: domain of LO3P265CU004.outbound.protection.outlook.com designates 52.101.196.143 as permitted sender) client-ip=52.101.196.143; envelope-from=postmaster@LO3P265CU004.outbound.protection.outlook.com; helo=LO3P265CU004.outbound.protection.outlook.com; Received-SPF: None (protection.outlook.com: hybrid.scotland.police.uk does not designate permitted sender hosts) Resent-Date: Thu, 28 May 2026 12:04:09 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Data Subject Access Request - Mr Michael Tarbett To: X-EOPAttributedMessage: 0 X-Forefront-Antispam-Report: CIP:195.11.116.226;CTRY:GB;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:hybrid.scotland.police.uk;PTR:InfoDomainNonexistent;CAT:NONE;SFS:(13230040)(82310400026)(35950700016)(1800799024)(376014)(6049299003)(13003099007)(4053099003)(8096899003)(18002099003)(11063799006)(6133799003)(56012099006);DIR:OUT;SFP:1102; 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Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","sender_ip":"185.151.28.76","to":"MMA Legal ","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.196.139;\tiprev=pass (mail-uksouthazon11020139.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.139;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.196.139 ARC-Authentication-Results: i=1; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.84) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.196.139(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.196.139:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48576211641415] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.62) [-0.62463744637701] X-Symbol: SPF_REPUTATION_HAM(-0.47) [-0.47777425263607] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: e3bcd9d97f6f449a92722bf584608403@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: CXGbQdqQIhHI9w0d26kXlLBAqqO6NYk1dKELRfacfagmDVfWb/jiMDxf2UgWYFV0Cm24xJv6+GSh6D5GrUMUeOrGA01VRVkh0LZ9lLeJIXqIECM8QmOmhmlH1DV3UtuusxWyVBtBy4CprzhvMAtowo1u4Lp2FdGBi8uCffz8r3jcIad/PJeQR82vDP9jZC5mS8/PMO2IBo2erM0nwYNXR/PsGhVpzUDxrAlIg4+1WIpl0H6RftwN8L/mhBftEm2BDe7RrZW07Ha3+dkEtnX3ebPE3cYfjAUlp9745xkqQFrWrV/Wawn8mK81YRiIEx5jQIgi+vz7UPcnDMh5kEVWzua1GlPmf1oNcHBFza1ZowO6IlZFeAQLE/z+DydyHEHQqsvbHWUTc5ttqWjQzMCKMgNYAMpBudqxjSCRxTcPMmR2PHsgfbE8r2sRehgZnCiW x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0ada8320-1181-4b1a-2178-08debca8c8b1 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","SPF":"fail"} [2026-05-28 11:04:20] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:04:20, 2026-05-28 11:04:20)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:04:20, 2026-05-28 11:04:20)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:04:25] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"DSAR-A3B06FD1.pdf\",\"name\":\"DSAR-A3B06FD1.pdf\",\"type\":\"application/pdf\"},\"attachment2\":{\"filename\":\"Donald Macmillan loa.pdf\",\"name\":\"Donald Macmillan loa.pdf\",\"type\":\"application/pdf\"},\"attachment3\":{\"filename\":\"proof of name change.pdf\",\"name\":\"proof of name change.pdf\",\"type\":\"application/pdf\"},\"attachment4\":{\"filename\":\"Donald Macmillan - ID.jpg\",\"name\":\"Donald Macmillan - ID.jpg\",\"type\":\"application/octet-stream\"}}","text":"Thank you for your email. This box is for Subject Access Requests (SARs) only. If your email is a SAR, please accept this as confirmation that it has been received. If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months. Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests. Your patience is appreciated meantime. However, if you remain dissatisfied, you can contact the ICO at: Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland < https://www.scotland.police.uk/access-to-information/data-protection/subject-access-requests/> for further information. We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order. The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required. If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can. Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/ Regards, Data Protection Team","attachments":"4","dkim":"{@scotland.police.uk : pass}","sender_ip":"185.151.28.82","cc":null,"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","to":"","from":"","subject":"Data Subject Access Request - Mr Donald Macmillan","SPF":"pass","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","html":"

Thank you for your email.

This box is for Subject Access Requests (SARs) only.

If your email is a SAR, please accept this as confirmation that it has been received.

If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months.

Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests.

Your patience is appreciated meantime.

However, if you remain dissatisfied, you can contact the ICO at:
Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk

Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland for further information.

We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order.

The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required.

If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can.

Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/

Regards,

Data Protection Team

","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=scotland.police.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.89;\tiprev=pass (mail-uksouthazon11022089.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.89;\tspf=pass smtp.helo=LO0P265CU003.outbound.protection.outlook.com;\tdkim=pass header.d=scotland.police.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.96.89 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=none (sender ip is 195.11.109.2) smtp.rcpttodomain=mmalegal.co.uk smtp.helo=hybrid.scotland.police.uk; dmarc=fail (p=reject sp=reject pct=100) action=oreject header.from=scotland.police.uk; dkim=none (message not signed); 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boundary=\"--=5b46d213-71ec-4714-b070-f1d25d4de70d\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scotland.police.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=BNhJdo+9KdYcSL0pIZB0EJmmNjHI+rpab/qmmqq4A4Y=; b=nP6/E/GSd2rvWz2iHE8yPTe2qbABqRO8oN/MUVR+Nzg+UCYMn0qsV8UotG45QOEOFxCEGwgzzbpBSHeT3AILB5/jHBVWuQ/JtoGHDRminbUKP8+R6U+FxSupJY5GpWAe4ueuuKlDqsOYjBlp1C7sov2J0g/KHrvFYezxP1K8wiN6o58e4qtai+0kdz65ANo8JEJ3dHLYLc3UwPuva9EcrwJHTaZ70t6NooAZaXGSJp6nUszAJuYAeeab+izVlG0zGISk6czKTkbHpdUwBLIxvAN3xbEaStuC9Twl5GZV5X1e9YWFDpqcpBedam5UdTtQB4RISG1bmmonazD+ohDLuw== Date: Thu, 28 May 2026 12:04:11 +0100 From: MIME-Version: 1.0 Message-ID: Received: from bounce-relay1.stackmail.com (mxd [185.151.28.82]) by mx.sendgrid.net with ESMTP id xU8rcA9nRq6YVwlmsu9R2g for ; Thu, 28 May 2026 11:04:22.192 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\tid 1wSYXC-000000087z5-410C\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:04:21 +0100 Received: from mail-uksouthazon11022089.outbound.protection.outlook.com ([52.101.96.89] helo=LO0P265CU003.outbound.protection.outlook.com)\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\tid 1wSYXA-0000000AXOH-1QXU\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:04:18 +0100 Received: from LO4P123CA0561.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:33b::10) by CWLP123MB4147.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:be::5) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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Thu, 28 May 2026 12:04:11 +0100 Received: from TrustwaveSEG.Engine ([127.0.0.1]) by GON1MSMMSMTP01.spnet.local with Trustwave SEG (v8,2,6,11305)\tid ; Thu, 28 May 2026 12:04:11 +0100 Received-SPF: pass (mx2.lhr.stackcp.net: domain of LO0P265CU003.outbound.protection.outlook.com designates 52.101.96.89 as permitted sender) client-ip=52.101.96.89; envelope-from=postmaster@LO0P265CU003.outbound.protection.outlook.com; helo=LO0P265CU003.outbound.protection.outlook.com; Received-SPF: None (protection.outlook.com: hybrid.scotland.police.uk does not designate permitted sender hosts) Resent-Date: Thu, 28 May 2026 12:04:18 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Data Subject Access Request - Mr Donald Macmillan To: X-EOPAttributedMessage: 0 X-Forefront-Antispam-Report: CIP:195.11.109.2;CTRY:GB;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:hybrid.scotland.police.uk;PTR:InfoDomainNonexistent;CAT:NONE;SFS:(13230040)(35950700016)(82310400026)(6049299003)(376014)(1800799024)(8096899003)(4053099003)(13003099007)(18002099003)(6133799003)(56012099006)(11063799006);DIR:OUT;SFP:1102; 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From address is listed in Mailspike RWL - possibly legit [52.101.96.89:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15:c] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:+, 6:~, 7:~, 8:~, 9:~, 10:~] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.58) [-0.58381556783489] X-Symbol: RCVD_COUNT_SEVEN(0.00); Message has 7-11 Received headers [7] Message-ID: D6a18212b0000@GON1MSMMSMTP01.spnet.local X-Milter-Del: X-Spam X-Spam-Score: -4.5 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phps7qvj5baqe2pdvqk0Rh"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php30ja6ulg597iaFxpTAF"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php3b724nrrnob60YZo7s8"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php1gka3dhedfvneNZMY0s"}} [2026-05-28 11:04:27] production.DEBUG: Inbound email data {"subject":"Automatic reply: Data Subject Access Request - Mr Thomas Burns","text":"Thank you for emailing the Information Assurance and Data Protection team mailbox. We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


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x-microsoft-antispam: BCL:0;ARA:13230040|50650200027|1800799024|10070799003|366016|376014|8096899003|12063799003|6133799003|22082099003|18002099003|5133699003|11063799006|56012099006|80100003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: DLl9jgJzXhGxbjf17QyrrPUZs2suPyGwmz1GU/uXixg9tsE9ZERehX71zcXwc0vqihk6TsWBaNcVlm0ToDkxfkoZ4jf8e1+gwy9Np8NqSRU12gklXY43P4XxM+FVq7BloPGSxNawNT1gUBjdYXYPPk9kIpuZYINx4olrhkr9nbJmnS7TQNRrD2mPpUgNZMcc+n713HinybCA4pzdLjF/N+/b7dPAEUTMCHmwPIuToVnxN+37KqBIDkSy/BW8VwYradflZegxyQMp0ttxeapFgpnVLe/ZoPsMz5INE19T26EOGNksqKQzetfsIFAuTzSJ8Jm6u68xX7LPcMaPPhz+s5UP83NJbaN3ndzdin/BDm9zeThb+JkDojGpDX02a0mSxc1oMZE6t1CPLaZSGtOLrxIKooQwhTFGX2Mt5EUr1smzypdlrz9jWLIUWvRJKRjI x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 68b8dcaa-35ad-4206-07c7-08debca8cc97 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P123MB1872:EE_|LOYP123MB2942:EE_","sender_ip":"185.151.28.82","SPF":"pass","from":"Bothwell Medical Centre ","subject":"Automatic reply: Data Subject Access Request - Shirley Young","html":"

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"0"} [2026-05-28 11:04:27] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xB7;\x0A\x0A\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

          prescription requests

          test results or 

          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: appointment requests-unless you have received a message asking that you email us for a CDM appointment. prescription requests test results or general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 11:04:27, 2026-05-28 11:04:27)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 11:04:27, 2026-05-28 11:04:27)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:04:32] production.DEBUG: Inbound email data {"to":"","subject":"Automatic reply: Data Subject Access Request - Mr Anthony John Mcclumpha","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
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A query about your eLearning 
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Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
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Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


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Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. 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Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
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","sender_ip":"185.151.28.82","to":"","from":"","text":"Thank you for emailing the Information Assurance and Data Protection team mailbox. We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. 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We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
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This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
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","dkim":"{@gov.scot : pass}","sender_ip":"185.151.28.82","to":"","from":"","subject":"Automatic reply: Data Subject Access Request - Miss Ashley Young"} [2026-05-28 11:04:36] production.DEBUG: Inbound email data {"to":"","from":"","subject":"Automatic reply: Data Subject Access Request - Mr Michael Tarbett","text":"Thank you for emailing the Information Assurance and Data Protection team mailbox. We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.82","SPF":"pass","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
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Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

Client Name: Mr Alexander Atkinson
Client Address: 27b , Fortingall Place, Perth, Perth and Kinross, PH1 2NF
Client Reference: 100004
Date of Birth: 17/01/1957
Also Known As:
Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:
  • Liberton Children's Home: 1966
  • Balgowan School: 1966


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
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Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
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Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. 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Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
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","attachments":"0","dkim":"{@gov.scot : pass}","SPF":"pass","from":"","subject":"Automatic reply: Data Subject Access Request - David Moutrey","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","text":"Thank you for emailing the Information Assurance and Data Protection team mailbox. We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. 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We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
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We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
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boundary=\"_000_9297cb8c1efb4194877ec6e591e7a39aLOBP265MB9154GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; d=gov.scot; s=s2048m1; c=relaxed/relaxed; h=from:to:subject:date:message-id:references:content-type:mime-version; bh=BLtNLWCHH0TIxoh+NBOkZ7EK8WP7ifCJrIv3Ds7QvXM=; b=cW5XFgP7D/op00u4LhrSfr0ycnRoqj4ObgpT4cOB0LdhkNMMc7R03na1ATP2dThR2wsghn+6c3ml\t698OG+QRL0OI/NOWyh9H5QyMKGzWbjOwZ8DTwmN2vcp01mHwLILV/jCFJOMbpiCt4gOJth5QloKL\toTbJ8FtGmQx/l9Le72Su9t6agJI1qHC9ppwarjphKwEhQqp//3qaO+6jSKF9lsCAkUGYjMQsYVUH\tMUrNWOp2/So6FJXhuPNHl0eY/1lF6eZv+gXyBppFSBvWZF5Y+3C0E+Uw1OFLSrlT0UCaQO3PrGGL\tqqqYdDspt4wr/u3Q85QXa3dg5CkPPB08s5l9cg== Date: Thu, 28 May 2026 11:04:37 +0000 From: In-Reply-To: MIME-Version: 1.0 Message-ID: <9297cb8c1efb4194877ec6e591e7a39a@LOBP265MB9154.GBRP265.PROD.OUTLOOK.COM> Received: from bounce-relay1.stackmail.com (mxd [185.151.28.82]) by mx.sendgrid.net with ESMTP id Ys7wifBpTuS2BobYxv01-Q for ; Thu, 28 May 2026 11:04:44.033 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\tid 1wSYXb-000000088Hr-0Aac\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:04:43 +0100 Received: from gw000222-eu.fortimail.com ([154.52.0.222])\tby mx4.lhr.stackcp.net with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384\t(Exim 4.99.3)\tid 1wSYXa-00000002s16-3kKc\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:04:42 +0100 Received: from s5126a ([164.134.135.8])\tby gw000222-eu.fortimail.com with ESMTPS id 64SB4gJW026838-64SB4gJY026838\t(version=TLSv1.2 cipher=ECDHE-RSA-AES256-GCM-SHA384 bits=256 verify=CAFAIL)\tfor ; 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References: Resent-Date: Thu, 28 May 2026 12:04:42 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Automatic reply: Data Subject Access Request - Miss Cherie Cameron Thread-Index: AQHc7pHFcNdAleecdESgkWG8DO/ng7YjRmjd Thread-Topic: Data Subject Access Request - Miss Cherie Cameron To: X-Auto-Response-Suppress: All X-FE-Last-Public-Client-IP: 164.134.135.8 X-FE-Policy-ID: 4:3:3:SYSTEM X-FEAS-BEC-Info: WlpIGw0aAQkEARIJHAEHBlJSCRoLAAEeDUhZUEhYSFhIWUhZXkguLT4lKyQlWFhYWltRW1xcSFhISFhIWltIDR4BDA0GCw0oBQUJBA0PCQRGCwdGHQNIWEhaSFlbSFleXEZZW1xGWVtdRlBIUEhYSFhIWUhYSFhIWEhaW0gNHgEMDQYLDSgFBQkEDQ8JBEYLB0YdA0hY X-FEAS-CONTENT-MODIFICATION: X-FEAS-Client-IP: 164.134.135.8 X-FEAS-DLP: NDR X-Forwarded-For: evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-Inbox-Rules-Loop: Z801973@scotsconnect.mail.onmicrosoft.com X-MS-Has-Attach: X-MS-TNEF-Correlator: X-OriginalArrivalTime: 28 May 2026 11:04:25.0366 (UTC) FILETIME=[BED65B60:01DCEE91] X-Originating-IP: 154.52.0.222 X-OriginatorOrg: scotsconnect.mail.onmicrosoft.com X-Spam-Report: Action: no action Symbol: DKIM_TRACE(0.00) Symbol: RWL_MAILSPIKE_EXCELLENT(-0.40) Symbol: R_SPF_NA(0.00) Symbol: TO_DN_NONE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.26) Symbol: MIME_GOOD(-0.10) Symbol: ARC_REJECT(1.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.79) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: DKIM_REPUTATION(-0.59) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MIME_TRACE(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: GENERIC_REPUTATION(-0.59) Symbol: RCVD_COUNT_SEVEN(0.00) X-Symbol: DKIM_TRACE(0.00); 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Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. 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Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
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We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","subject":"Automatic reply: Data Subject Access Request - Mr Ronald Mcrobb","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


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This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
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","dkim":"{@gov.scot : pass}","sender_ip":"185.151.28.83","SPF":"pass","to":"","from":""} [2026-05-28 11:04:46] production.DEBUG: Inbound email data {"subject":"Automatic reply: Data Subject Access Request - Mr George Finnie","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","text":"Thank you for emailing the Information Assurance and Data Protection team mailbox. We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","sender_ip":"185.151.28.83","SPF":"pass","from":"","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
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boundary=\"_000_6944cf39de1f4e5f9a960855f3e58aeaLOBP265MB9154GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; d=gov.scot; s=s2048m1; c=relaxed/relaxed; h=from:to:subject:date:message-id:references:content-type:mime-version; bh=CfX5etnTwmTsxmkIdVnUUdSkMvEDDYpxCxElDLYootE=; b=M4Vdsdk+Pq+japv4oHLpn5DjXy+QXb9+JLo2dUwxUZgKzYligrRfK50mGTpukS0ChaOuVn7FzHBS\tPMQ7Wo0OJJoSUiem12YSFYxiaixg1v7507xlO2Y02JRIEhCj6Aps+l+VaBQJiExqJ+h8aNsG8L7j\tDw6QtxXGnxsUtwlBw5omb3aN6qzhe/4Hskm9ZBg+nOcbzxjcaYwWXmW+PS7qr9XkeulR3g3T7tv5\thiZ+xdZA+qlMKUXU2JLq2d0Y8a/omZ7hEIzNVcJgaB9o2g9fOJwDR93U5bTj+YrXaIp6ds+IC3+6\tlkXHRiBN86e/SKmPDD1YAGX+xCtoW3JV4TRPfQ== Date: Thu, 28 May 2026 11:04:36 +0000 From: In-Reply-To: MIME-Version: 1.0 Message-ID: <6944cf39de1f4e5f9a960855f3e58aea@LOBP265MB9154.GBRP265.PROD.OUTLOOK.COM> Received: from bounce-relay2.stackmail.com (mxd [185.151.28.83]) by mx.sendgrid.net with ESMTP id XIaYYMGMQhKDabC5Uk9uXA for ; Thu, 28 May 2026 11:04:45.777 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\tid 1wSYXc-00000008i5a-0Wbr\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:04:44 +0100 Received: from gw000222-eu.fortimail.com ([154.52.0.222])\tby mx2.lhr.stackcp.net with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384\t(Exim 4.99.3)\tid 1wSYXb-0000000AYvq-3b4j\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:04:44 +0100 Received: from s5126a ([164.134.135.8])\tby gw000222-eu.fortimail.com with ESMTPS id 64SB4hOH026871-64SB4hOJ026871\t(version=TLSv1.2 cipher=ECDHE-RSA-AES256-GCM-SHA384 bits=256 verify=CAFAIL)\tfor ; 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References: Resent-Date: Thu, 28 May 2026 12:04:44 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Automatic reply: Data Subject Access Request - Mr George Finnie Thread-Index: AQHc7pHEQBdi+iup00G1kgP78Ot06bYjRmdd Thread-Topic: Data Subject Access Request - Mr George Finnie To: X-Auto-Response-Suppress: All X-FE-Last-Public-Client-IP: 164.134.135.8 X-FE-Policy-ID: 4:3:3:SYSTEM X-FEAS-BEC-Info: WlpIGw0aAQkEARIJHAEHBlJSCRoLAAEeDUhZUEhYSFhIWUhZXkguLT4lKyQlWFhYWltRW1xcSFhISFhIWltIDR4BDA0GCw0oBQUJBA0PCQRGCwdGHQNIWEhaSFlbSFleXEZZW1xGWVtdRlBIUEhYSFhIWUhYSFhIWEhaW0gNHgEMDQYLDSgFBQkEDQ8JBEYLB0YdA0hY X-FEAS-CONTENT-MODIFICATION: X-FEAS-Client-IP: 164.134.135.8 X-FEAS-DLP: NDR X-Forwarded-For: evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-Inbox-Rules-Loop: Z801973@scotsconnect.mail.onmicrosoft.com X-MS-Has-Attach: X-MS-TNEF-Correlator: X-OriginalArrivalTime: 28 May 2026 11:04:26.0272 (UTC) FILETIME=[BF609A00:01DCEE91] X-Originating-IP: 154.52.0.222 X-OriginatorOrg: scotsconnect.mail.onmicrosoft.com X-Spam-Report: Action: no action Symbol: DKIM_TRACE(0.00) Symbol: R_SPF_NA(0.00) Symbol: RWL_MAILSPIKE_EXCELLENT(-0.40) Symbol: TO_DN_NONE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.25) Symbol: MIME_GOOD(-0.10) Symbol: ARC_REJECT(1.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.73) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: DKIM_REPUTATION(-0.58) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MIME_TRACE(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: GENERIC_REPUTATION(-0.57) Symbol: RCVD_COUNT_SEVEN(0.00) X-Symbol: DKIM_TRACE(0.00); 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DMARC permit policy [gov.scot, reject] X-Symbol: DKIM_REPUTATION(-0.58) [-0.58434085657503] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:40934, ipnet:154.52.0.0/24, country:US] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: GENERIC_REPUTATION(-0.57) [-0.57739241039179] X-Symbol: RCVD_COUNT_SEVEN(0.00); Message has 7-11 Received headers [10] Message-ID: 6944cf39de1f4e5f9a960855f3e58aea@LOBP265MB9154.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -3.1 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk arc-authentication-results: i=1; mx.microsoft.com 1; spf=none; dmarc=pass action=none header.from=scotsconnect.mail.onmicrosoft.com; dkim=pass header.d=scotsconnect.mail.onmicrosoft.com; arc=none arc-message-signature: i=1; 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This box is for Subject Access Requests (SARs) only. If your email is a SAR, please accept this as confirmation that it has been received. If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months. Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests. Your patience is appreciated meantime. However, if you remain dissatisfied, you can contact the ICO at: Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland < https://www.scotland.police.uk/access-to-information/data-protection/subject-access-requests/> for further information. We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order. The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required. If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can. Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/ Regards, Data Protection Team","attachments":"4","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=scotland.police.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.100.104;\tiprev=pass (mail-ukwestazon11021104.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.104;\tspf=pass smtp.helo=CWXP265CU009.outbound.protection.outlook.com;\tdkim=pass header.d=scotland.police.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.100.104 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=none (sender ip is 195.11.116.226) smtp.rcpttodomain=mmalegal.co.uk smtp.helo=hybrid.scotland.police.uk; 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Thu, 28 May 2026 12:04:31 +0100 Received: from TrustwaveSEG.Engine ([127.0.0.1]) by GYE2MSMMSMTP01.spnet.local with Trustwave SEG (v8,2,6,11305)\tid ; Thu, 28 May 2026 12:04:31 +0100 Received-SPF: pass (mx3.lhr.stackcp.net: domain of CWXP265CU009.outbound.protection.outlook.com designates 52.101.100.104 as permitted sender) client-ip=52.101.100.104; envelope-from=postmaster@CWXP265CU009.outbound.protection.outlook.com; helo=CWXP265CU009.outbound.protection.outlook.com; Received-SPF: None (protection.outlook.com: hybrid.scotland.police.uk does not designate permitted sender hosts) Resent-Date: Thu, 28 May 2026 12:04:40 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Data Subject Access Request - Miss Helen Martin To: X-EOPAttributedMessage: 0 X-Forefront-Antispam-Report: CIP:195.11.116.226;CTRY:GB;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:hybrid.scotland.police.uk;PTR:InfoDomainNonexistent;CAT:NONE;SFS:(13230040)(376014)(35950700016)(6049299003)(1800799024)(82310400026)(4053099003)(8096899003)(18002099003)(13003099007)(6133799003)(11063799006)(56012099006);DIR:OUT;SFP:1102; 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X-Microsoft-Antispam-Message-Info: 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 X-Originating-IP: 52.101.100.104 X-OriginatorOrg: scotland.police.uk X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","to":"","subject":"Data Subject Access Request - Miss Helen Martin","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","attachment-info":"{\"attachment1\":{\"filename\":\"DSAR-E9AE9739.pdf\",\"name\":\"DSAR-E9AE9739.pdf\",\"type\":\"application/pdf\"},\"attachment2\":{\"filename\":\"LOA Helen Martin.pdf\",\"name\":\"LOA Helen Martin.pdf\",\"type\":\"application/pdf\"},\"attachment3\":{\"filename\":\"Helen Martin PROOF OF NAME CHANGE.jpg\",\"name\":\"Helen Martin PROOF OF NAME CHANGE.jpg\",\"type\":\"image/jpeg\"},\"attachment4\":{\"filename\":\"Helen Martin ID.jpg\",\"name\":\"Helen Martin ID.jpg\",\"type\":\"image/jpeg\"}}","html":"

Thank you for your email.

This box is for Subject Access Requests (SARs) only.

If your email is a SAR, please accept this as confirmation that it has been received.

If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months.

Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests.

Your patience is appreciated meantime.

However, if you remain dissatisfied, you can contact the ICO at:
Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk

Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland for further information.

We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order.

The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required.

If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can.

Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/

Regards,

Data Protection Team

","cc":null,"SPF":"pass","attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpuem13o4c9nopcAT4JVU"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpur0ffkk1vq3070u4f13"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpv2ismuv6qs7u9jGhDTH"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phptkumv1dmaq9m4xhK12t"}} [2026-05-28 11:04:58] production.DEBUG: Inbound email data {"to":"","html":"

Thank you for your email.

This box is for Subject Access Requests (SARs) only.

If your email is a SAR, please accept this as confirmation that it has been received.

If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months.

Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests.

Your patience is appreciated meantime.

However, if you remain dissatisfied, you can contact the ICO at:
Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk

Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland for further information.

We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order.

The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required.

If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can.

Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/

Regards,

Data Protection Team

","cc":null,"sender_ip":"185.151.28.82","SPF":"pass","attachment-info":"{\"attachment1\":{\"filename\":\"DSAR-1574A449.pdf\",\"name\":\"DSAR-1574A449.pdf\",\"type\":\"application/pdf\"},\"attachment2\":{\"filename\":\"73c76bf4-5cc1-40d1-8775-38398f8f9236_loa.pdf\",\"name\":\"73c76bf4-5cc1-40d1-8775-38398f8f9236_loa.pdf\",\"type\":\"application/octet-stream\"},\"attachment3\":{\"filename\":\"Toni-Marie Cullen POA.jpg\",\"name\":\"Toni-Marie Cullen POA.jpg\",\"type\":\"image/jpeg\"},\"attachment4\":{\"filename\":\"Toni-Marie Cullen ID.jpg\",\"name\":\"Toni-Marie Cullen ID.jpg\",\"type\":\"image/jpeg\"}}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=scotland.police.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.122;\tiprev=pass (mail-ukwestazon11022122.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.122;\tspf=none smtp.helo=CWXP265CU010.outbound.protection.outlook.com;\tdkim=pass header.d=scotland.police.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.101.122 ARC-Authentication-Results: i=1; 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boundary=\"--=d985f6c0-1f0b-4ceb-8d31-c0fed707648c\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scotland.police.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=X/ouoKs5SIUqWrjYA0i54vbbteRCTrD2sfh1JU6oASw=; b=Zodq0eI2bA3iQiHRWDICiBDCBOXHpgkLqSG5jfor71vO9LPGHJfjvHC54C1aLqghbocN/Sv6Dt/+QweyrTalnXKfQdUFYLnuRZmyoGRzZsdRbHfnOiNmuYed43+PQHpKSGdIDCsiiPccwOf/uQfHq/nMLVt4DR7nbIbn+uckApiWG6qYEbYOqu5eb/DT06pM08UWtVEWaKHbHbPKaNzefDxIOQ4FH7Lx2VSoWlHN6+fNL1VnZ2r8EYtnBLbqIMTDJOCwWbKohL6Bwb5WFF5Pn4gzTC8a47oiycxfEE8zqPuxAAft0Uo9w4sk1VO7MbuQJL//BgE5wmHn+lyf1fo5YA== Date: Thu, 28 May 2026 12:04:38 +0100 From: MIME-Version: 1.0 Message-ID: Received: from bounce-relay1.stackmail.com (mxd [185.151.28.82]) by mx.sendgrid.net with ESMTP id YUenQSbyTaeBVP4sgdUTlg for ; Thu, 28 May 2026 11:04:54.998 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\tid 1wSYXi-000000088Op-294i\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:04:53 +0100 Received: from mail-ukwestazon11022122.outbound.protection.outlook.com ([52.101.101.122] helo=CWXP265CU010.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\tid 1wSYXi-00000002sM9-107X\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:04:50 +0100 Received: from CWLP123CA0220.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:19d::11) by LO4P123MB6593.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:27e::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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Thu, 28 May 2026 12:04:38 +0100 Received: from TrustwaveSEG.Engine ([127.0.0.1]) by GYE2MSMMSMTP01.spnet.local with Trustwave SEG (v8,2,6,11305)\tid ; Thu, 28 May 2026 12:04:38 +0100 Received-SPF: none (mx4.lhr.stackcp.net: domain of CWXP265CU010.outbound.protection.outlook.com does not provide an SPF record) client-ip=52.101.101.122; envelope-from=postmaster@CWXP265CU010.outbound.protection.outlook.com; helo=CWXP265CU010.outbound.protection.outlook.com; Received-SPF: None (protection.outlook.com: hybrid.scotland.police.uk does not designate permitted sender hosts) Resent-Date: Thu, 28 May 2026 12:04:50 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Data Subject Access Request - Ms Tonie Marie Mcalister To: X-EOPAttributedMessage: 0 X-Forefront-Antispam-Report: CIP:195.11.109.2;CTRY:GB;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:hybrid.scotland.police.uk;PTR:InfoDomainNonexistent;CAT:NONE;SFS:(13230040)(376014)(6049299003)(35950700016)(1800799024)(82310400026)(4053099003)(8096899003)(18002099003)(13003099007)(6133799003)(11063799006)(56012099006);DIR:OUT;SFP:1102; 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X-Microsoft-Antispam-Message-Info: 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 X-Originating-IP: 52.101.101.122 X-OriginatorOrg: scotland.police.uk X-Stackmail-Forwarder: evidence@mmalegal.co.uk","subject":"Data Subject Access Request - Ms Tonie Marie Mcalister","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","attachments":"4","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","dkim":"{@scotland.police.uk : pass}","from":"","text":"Thank you for your email. This box is for Subject Access Requests (SARs) only. If your email is a SAR, please accept this as confirmation that it has been received. If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months. Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests. Your patience is appreciated meantime. However, if you remain dissatisfied, you can contact the ICO at: Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland < https://www.scotland.police.uk/access-to-information/data-protection/subject-access-requests/> for further information. We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order. The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required. If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can. Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/ Regards, Data Protection Team","attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpshv403eqsp0m3JRra40"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpahts46ja05uh9IJHfgZ"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phptcj8ce7saj927Kx5xE1"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php8b7q6dal7dhl6DCVtzn"}} [2026-05-28 11:05:01] production.DEBUG: Inbound email data {"text":"CLASSIFICATION: PUBLIC Thank you for contacting East Ayrshire Council. This is an automated response to advise you that your email has been received. If you are making a freedom of information request then your email will be forwarded to our freedom of information team and you will receive a response within 20 working days. If you are making a subject access request then your enquiry will be processed and you should receive a response within one calendar month. If your enquiry concerns any other matter, your email will be passed to the relevant section for appropriate action to be taken.","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=east-ayrshire.gov.uk header.s=everyone header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=212.219.240.203;\tiprev=pass (mailhost.east-ayrshire.gov.uk) smtp.remote-ip=212.219.240.203;\tspf=pass smtp.mailfrom=east-ayrshire.gov.uk;\tdkim=pass header.d=east-ayrshire.gov.uk header.s=everyone header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS body hash miscompare) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=212.219.240.203 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=east-ayrshire.gov.uk; dmarc=pass action=none header.from=east-ayrshire.gov.uk; dkim=pass header.d=east-ayrshire.gov.uk; 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response to advise you that your email has been received.

 

 

If you are making a freedom of information request then your email will be

 

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helo=mailhost.east-ayrshire.gov.uk; Resent-Date: Thu, 28 May 2026 12:05:01 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Acknowledgement [PUBLIC] Thread-Index: AQHc7pHSo0TjPyG/nke7L7D5haP4mg== Thread-Topic: Acknowledgement [PUBLIC] To: MMA Legal X-Auto-Response-Suppress: All X-Exchange-RoutingPolicyChecked: c1HcVdzVTSklvPsiaxfRDuFFBmX5CGHe0YHnqUjoobDLx9NyCkB4UdE5iQB/iWP3viHpQlTGt6oJYAf1QHu4UvI8f64KdWBjtvZHPiuud/WI2HvkepAfNQw/ek3sUpNz4KUogaXRWau2njzDe2ABQqi0MjCNjJzkaTMtKBuU1WhQY3M9BQ67jIYSd6pmRtWYQDuYXUucZIXOXVCD82iM0bHamH2o/CB3l22PERF8UyT6NE7f8uUvXf+4cFP06BRza1V4KsNL322x5uEqxzLJVwv/3fmIR3LAJma/WVDI6JKtyaO+ghBZbT01H0dhAWI2uNqJTv88GnZkX2Awuz+8Lg== X-Forwarded-For: prvs=1608081514=information.governance@east-ayrshire.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWXP123MB2023.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: c49cf8bb-7fad-444a-5b6a-08debca8f4f1 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 55033623-6e77-43db-9999-0c5ebe851a58 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:04:58.2902 (UTC) X-MS-Exchange-Inbox-Rules-Loop: information.governance@east-ayrshire.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P123MB5678 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 212.219.240.203 X-OriginatorOrg: east-ayrshire.gov.uk X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: RCVD_COUNT_FIVE(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: FORGED_SENDER_VERP_SRS(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.59) Symbol: GENERIC_REPUTATION(-0.56) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.59) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: ARC_REJECT(1.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.26) Symbol: IP_REPUTATION_HAM(-0.85) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [information.governance@east-ayrshire.gov.uk, prvs=1608081514=information.governance@east-ayrshire.gov.uk] X-Symbol: RCVD_COUNT_FIVE(0.00); Message has 5-7 Received headers [6] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: FORGED_SENDER_VERP_SRS(0.00); FORGED_SENDER & (ENVFROM_PRVS | ENVFROM_VERP) X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:212.219.240.203] X-Symbol: DKIM_REPUTATION(-0.59) [-0.59575918877705] X-Symbol: GENERIC_REPUTATION(-0.56) [-0.56675776873791] X-Symbol: ASN(0.00) [asn:786, ipnet:212.219.0.0/16, country:GB] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.59) [-0.59668449554302] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [east-ayrshire.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [east-ayrshire.gov.uk, quarantine] X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.26); DKIM verification succeed [east-ayrshire.gov.uk:s=everyone] X-Symbol: IP_REPUTATION_HAM(-0.85) [asn: 786(-0.30), country: GB(-0.00), ip: 212.219.240.203(-0.55)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 645fdd3f989e4b8bae28e6f797b6d7ad@CWXP123MB2023.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -3.7 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=east-ayrshire.gov.uk; 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Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","attachments":"0","sender_ip":"185.151.28.75","SPF":"fail","to":"MMA Legal ","subject":"Response from Subject Access Request Mailbox","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


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Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}"} [2026-05-28 11:05:13] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:05:13, 2026-05-28 11:05:13)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:05:13, 2026-05-28 11:05:13)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:05:21] production.DEBUG: Inbound email data {"subject":"Response from Subject Access Request Mailbox","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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boundary=\"_000_e3bcd9d97f6f449a92722bf584608403LO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=goYLjsWFM+VBCnigk/X7XJy/r6oqAgSqLIepWZc+BVE=; b=R+vW6R45491CJt2WTbiVGaqI5UTGbYfpY4FkBWft2kK3+pdyioz3MJDkPdaM0b/I3DoNIzAilaC/ZabGe701O4N+uKXFL6wcJW86Ud0Etuzo/PIX00u8megA1D7OgfPKHV5apsMcNqgdAlysCu2YrOERWyE4vt6RoSsHiHa0Fhk7A/2By19unxm8y71TGL6DizSP9lO5Ekr1afvQJxUAxyaorhW2eDJJBFsiZy/S/+WnIuUewurqial//abhpuntSFYERbLMmMj9Xf8sQL6+3ibesxI0adV9NvNZsN6Pp9XY8BWHu+i+uo9hJqebiV89oNC74Qpv66IUItky9uQcMA== Date: Thu, 28 May 2026 11:03:44 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id Pgeq_xePRlaUYy3r790tZA for ; Thu, 28 May 2026 11:03:48.121 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYWh-00000008hHd-030q\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:03:47 +0100 Received: from mail-uksouthazon11020139.outbound.protection.outlook.com ([52.101.196.139] helo=LO3P265CU004.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYWg-00000002p3H-3Dot\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:03:46 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.62) [-0.62463744637701] X-Symbol: SPF_REPUTATION_HAM(-0.47) [-0.47777425263607] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: e3bcd9d97f6f449a92722bf584608403@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: CXGbQdqQIhHI9w0d26kXlLBAqqO6NYk1dKELRfacfagmDVfWb/jiMDxf2UgWYFV0Cm24xJv6+GSh6D5GrUMUeOrGA01VRVkh0LZ9lLeJIXqIECM8QmOmhmlH1DV3UtuusxWyVBtBy4CprzhvMAtowo1u4Lp2FdGBi8uCffz8r3jcIad/PJeQR82vDP9jZC5mS8/PMO2IBo2erM0nwYNXR/PsGhVpzUDxrAlIg4+1WIpl0H6RftwN8L/mhBftEm2BDe7RrZW07Ha3+dkEtnX3ebPE3cYfjAUlp9745xkqQFrWrV/Wawn8mK81YRiIEx5jQIgi+vz7UPcnDMh5kEVWzua1GlPmf1oNcHBFza1ZowO6IlZFeAQLE/z+DydyHEHQqsvbHWUTc5ttqWjQzMCKMgNYAMpBudqxjSCRxTcPMmR2PHsgfbE8r2sRehgZnCiW x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0ada8320-1181-4b1a-2178-08debca8c8b1 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}","SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]"} [2026-05-28 11:05:21] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
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Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:05:21, 2026-05-28 11:05:21)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:05:21, 2026-05-28 11:05:21)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 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/home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:05:28] production.DEBUG: Inbound email data {"SPF":"pass","to":"MMA Legal ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","text":"This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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boundary=\"_000_09582ad0f04e458aac90fb6394aa6a2eLO2P123MB1872GBRP123PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scottish.onmicrosoft.com; s=selector1-scottish-onmicrosoft-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=vsF7VJx2zIINqVGivPGt2wP1+rmzThHmkffY4x0tPrU=; b=hbZ/cZ4hXaRJ6uQeTYE45H0liIqcMm5XSLYL1McoFccBB7v+ptSX8dMp3Hv/OQKSnFWRdEBWVlXY0fkwgFqAiQE9B96sd3VE2xvNkf1mNQbL4zDat9AxWQqbIpR/dD266q2Tyk1PtAG3sD2nmsmBzXbVY5uvNhcVdpG4I82SSaA= Date: Thu, 28 May 2026 11:03:50 +0000 From: Bothwell Medical Centre In-Reply-To: MIME-Version: 1.0 Message-ID: <09582ad0f04e458aac90fb6394aa6a2e@LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM> Received: from bounce-relay1.stackmail.com (mxd [185.151.28.82]) by mx.sendgrid.net with ESMTP id oc3o2zo7TV-ZgDHMsIVkFw for ; Thu, 28 May 2026 11:03:55.472 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\tid 1wSYWo-000000087bz-1NHH\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:03:54 +0100 Received: from mail-ukwestazhn15011022.outbound.protection.outlook.com ([52.102.166.22] helo=CWXP265CU009.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\tid 1wSYWo-00000002pTz-0Lrm\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:03:54 +0100 Received: from LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:c5::19) by LOYP123MB2942.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:f2::10) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 11:03:50 +0000 Received: from LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM ([::1]) by LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM ([fe80::6951:d846:a816:c53d%6]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:03:50 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of CWXP265CU009.outbound.protection.outlook.com designates 52.102.166.22 as permitted sender) client-ip=52.102.166.22; envelope-from=postmaster@CWXP265CU009.outbound.protection.outlook.com; helo=CWXP265CU009.outbound.protection.outlook.com; References: Resent-Date: Thu, 28 May 2026 12:03:54 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Automatic reply: Data Subject Access Request - Shirley Young Thread-Index: AQHc7pGojTxVDzPP/Um2XPKZMYn2rbYjRjAY Thread-Topic: Data Subject Access Request - Shirley Young To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 68b8dcaa-35ad-4206-07c7-08debca8cc97 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:03:50.5870 (UTC) X-MS-Exchange-Inbox-Rules-Loop: BothwellMedicalCentre@lanarkshire.scot.nhs.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LOYP123MB2942 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.102.166.22 X-OriginatorOrg: lanarkshire.scot.nhs.uk X-Spam-Report: Action: no action Symbol: GENERIC_REPUTATION(-0.74) Symbol: FROM_HAS_DN(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.18) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: DMARC_POLICY_SOFTFAIL(0.10) Symbol: IP_REPUTATION_HAM(-0.96) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.54) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_ALLOW(-1.00) Symbol: SPF_REPUTATION_HAM(-0.72) Symbol: DKIM_TRACE(0.00) X-Symbol: GENERIC_REPUTATION(-0.74) [-0.74233871329585] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.18); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: DMARC_POLICY_SOFTFAIL(0.10); DMARC failed [scot.nhs.uk : SPF not aligned (relaxed), DKIM not aligned (relaxed), none] X-Symbol: IP_REPUTATION_HAM(-0.96) [asn: 8075(-0.23), country: US(-0.01), ip: 52.102.166.22(-0.73)] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.102.166.22:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.102.0.0/16:c] X-Symbol: DKIM_REPUTATION(-0.54) [-0.54070436597321] X-Symbol: RCPT_COUNT_ONE(0.00); 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x-microsoft-antispam: BCL:0;ARA:13230040|50650200027|1800799024|10070799003|366016|376014|8096899003|12063799003|6133799003|22082099003|18002099003|5133699003|11063799006|56012099006|80100003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: DLl9jgJzXhGxbjf17QyrrPUZs2suPyGwmz1GU/uXixg9tsE9ZERehX71zcXwc0vqihk6TsWBaNcVlm0ToDkxfkoZ4jf8e1+gwy9Np8NqSRU12gklXY43P4XxM+FVq7BloPGSxNawNT1gUBjdYXYPPk9kIpuZYINx4olrhkr9nbJmnS7TQNRrD2mPpUgNZMcc+n713HinybCA4pzdLjF/N+/b7dPAEUTMCHmwPIuToVnxN+37KqBIDkSy/BW8VwYradflZegxyQMp0ttxeapFgpnVLe/ZoPsMz5INE19T26EOGNksqKQzetfsIFAuTzSJ8Jm6u68xX7LPcMaPPhz+s5UP83NJbaN3ndzdin/BDm9zeThb+JkDojGpDX02a0mSxc1oMZE6t1CPLaZSGtOLrxIKooQwhTFGX2Mt5EUr1smzypdlrz9jWLIUWvRJKRjI x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 68b8dcaa-35ad-4206-07c7-08debca8cc97 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P123MB1872:EE_|LOYP123MB2942:EE_","sender_ip":"185.151.28.82","from":"Bothwell Medical Centre ","subject":"Automatic reply: Data Subject Access Request - Shirley Young","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\"}","dkim":"{@scottish.onmicrosoft.com : pass}"} [2026-05-28 11:05:28] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xB7;\x0A\x0A\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

          prescription requests

          test results or 

          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: appointment requests-unless you have received a message asking that you email us for a CDM appointment. prescription requests test results or general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 11:05:28, 2026-05-28 11:05:28)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 11:05:28, 2026-05-28 11:05:28)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:05:35] production.DEBUG: Inbound email data {"to":"MMA Legal ","subject":"Response from Subject Access Request Mailbox","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.82) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.75(-0.59)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.75:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48773178386618] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.59) [-0.59859953924213] X-Symbol: SPF_REPUTATION_HAM(-0.50) [-0.50584772908401] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: c70962765c764138bae1ab54a359731a@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: E5Hg9bS4AT97e0JgGwRtyYgfZ9b9tlT2v+X2C3glLCJKcP0cF8OA9uMZL3ukP8gZtJurYnKK9m3TOZJgAhLRqz+EcKjkpbs4GVS1j3cNlU91S0Xce3m2b4qIVGjQykDOFP57bKiYL6qFfdiL09H9/itPYzLwl6Si+51DQSpRd9t3Vfip56anLZ9q+wXET/1OJzBW2ri+XguZ4Nn+TXd+thlulqcxLCkENdKx7wCK+4LwOX8u/SI3Mv1Www1mwcfmUtP8c5FzfYsOWTGCzMXPX5x5c6fG/7s9Fi+twgel5RB3WbumQLC2xdnS55O+yma17T6O011ErDvML4Cd7ZiNTf1QUNJMNZTonuRC4mH0GT69wmd3AN+yld9Rs4vXfT9ge04iVEV0fczwzsNuqQaXGlQVjjB6H5wgsp8fo52tvNhzxctDlvxXc78d5hpE5Efz x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: cd24eb86-e6de-454f-8d2d-08debca908b6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","dkim":"{@eastlothian.gov.uk : pass}","SPF":"fail","from":"Subject Access Request ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.75"} [2026-05-28 11:05:35] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:05:35, 2026-05-28 11:05:35)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:05:35, 2026-05-28 11:05:35)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:05:44] production.DEBUG: Inbound email data {"html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.75","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. 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boundary=\"_000_3abc28af1ee54a84adf9201ddb88b67eLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=4NW9pOSc1b7SZovCplnZl401uDNwSU1XDnmvg2DDxmY=; b=j6kLR5KxI7CuPmrBr6Nmd0h4Qvsew77pjWFmhWzdlz/RdJBJJ1UstkFF6pZDFXwvXIo9IT/oW1AkrxEBUKuvZpVUlppVmhZ8W4ELNs7ZfEyYqu3QRNuh6CHQXkBvMeak4TrnRjc7fsuhOmdSCWQU1oKJ8UzKkKyUfFFbsFMmsWt0Z5pDOgQO7qme0Q32SAyx99o0JPlro/AiYSiykpdHTnEyqpgH4pU/WUEUVVrNRaa1dpB1uSgW9hrF4tx0B1zmCBiLnhzDrxd6vSLnY6ZTgAZbjEgtl9G6NbJKMl9egNvOd20TWjsiXofSA6COpgXBMYNf3ySDabqtyY14aW0odg== Date: Thu, 28 May 2026 11:05:08 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: <3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id otkJanlPTB6eca6nTUre8w for ; Thu, 28 May 2026 11:05:11.954 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYY2-000000088fP-1VCy\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:10 +0100 Received: from mail-uksouthazon11022098.outbound.protection.outlook.com ([52.101.96.98] helo=LO0P265CU003.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYY2-0000000E7uJ-0EMc\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:05:10 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.87) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.96.98(-0.68)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.98:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72199826337853] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.69) [-0.691840969515] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72137080984287] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: 3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: l/PyHOicjsaJ5U8lHBORDgeCdBP3e/9WJfHtMf3ZoegxWZpQt5RH+PSuLRIPoYrg6/gxrwek2Gk2alRo/dgGBRlUp5qJsyKOTLteJFTIvVnvOvFLPn8noRXVNH2nPTobAjoNAoVhd67CIx4d/+C7fxr23dCwcrBd7EAyeVrpLgR7JO9GixYxswjwW7eh2dXEIH3ZJN8aK5B3fCyMA60XolPog3Dr5DwrpaHSXcoPUPpcd4Kr+OTtUJwADR+hys2NOP6VbVgU0gBxb1/eERCrwtp7TWfLo4wUwY6IkHjKNBsVq0XSASkU+yW+O5130k6Rn3wUOu9o1TA1at3Di0p7axuK172xM6kTYU1eLOSKHuwNDYw0yJZqtEgJ+wuZ0aY4prZcGtYNUsDTtkMYbjLPCiKQXbqixZUKs7nkWbsVg8tODCzpB3pRfX2HikdaIX9r x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: <3OqLRedPStm4yR8EcZ7zpg@geopod-ismtpd-4> x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: c8ca5b74-2aea-47d5-6278-08debca8fae6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","dkim":"{@eastlothian.gov.uk : pass}","SPF":"fail","to":"MMA Legal ","from":"Subject Access Request "} [2026-05-28 11:05:44] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:05:44, 2026-05-28 11:05:44)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:05:44, 2026-05-28 11:05:44)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:05:58] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","text":"Thank you for emailing the Information Assurance and Data Protection team mailbox. 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boundary=\"_000_ed2b65c75b1f4b9d84808b14cdf635d3LOBP265MB9154GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; d=gov.scot; s=s2048m1; c=relaxed/relaxed; h=from:to:subject:date:message-id:references:content-type:mime-version; bh=eoqjvqfhgTOvRVrTtHHZXD3Yjmep9jxGgYDwv2q6Sio=; b=RtGTE3KkijlNLcasnMQm3BLW1ZpWeCEyssZtJ4/L7g7Ez2vykiv53egr2MWGdYBvozr0SlP5ckhQ\tcgpBBV19DBoH7Fp4G9/gpiNMwHDfspjHO5+q6rE+n1SEF/Q1HtjbajGFEWVK7/jajS6DeOsITTUJ\tloJs8JnEzm0rvxwofYW3tlYWh2Z/NDKMo/lakii4oS3QIzOyiW3gpM8FqRJsWwfaQV/ERO1XHcNf\ttCLCjRGJsgq8Iy1krpXU5RSTNvV5p2J2pIdA6kAsbMc9jxZhIN9I4y0mUA/Wc3xEezRRDxUWUzG9\tbsZl1siObO+olPYXzpdPD74hL3DhAbTA0alfwA== Date: Thu, 28 May 2026 11:05:56 +0000 From: In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from bounce-relay2.stackmail.com (mxd [185.151.28.83]) by mx.sendgrid.net with ESMTP id nOmbnb_MSmGqnmyCgefLJA for ; Thu, 28 May 2026 11:06:00.635 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\tid 1wSYYp-00000008iuL-2yJI\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:59 +0100 Received: from gw000222-eu.fortimail.com ([154.52.0.222])\tby mx3.lhr.stackcp.net with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384\t(Exim 4.99.3)\tid 1wSYYp-0000000EAec-0uZW\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:05:59 +0100 Received: from s5126a ([164.134.135.8])\tby gw000222-eu.fortimail.com with ESMTPS id 64SB5wfw029582-64SB5wg0029582\t(version=TLSv1.2 cipher=ECDHE-RSA-AES256-GCM-SHA384 bits=256 verify=CAFAIL)\tfor ; 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References: Resent-Date: Thu, 28 May 2026 12:05:59 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Automatic reply: Data Subject Access Request - Ms Tonie Marie Mcalister Thread-Index: AQHc7pH0Y2p20If56EC2uqkujkVb87YjRsZv Thread-Topic: Data Subject Access Request - Ms Tonie Marie Mcalister To: X-Auto-Response-Suppress: All X-FE-Last-Public-Client-IP: 164.134.135.8 X-FE-Policy-ID: 4:3:3:SYSTEM X-FEAS-BEC-Info: WlpIGw0aAQkEARIJHAEHBlJSCRoLAAEeDUhZUEhYSFhIWUhZXkguLT4lKyQlWFhYWltRW1xcSFhISFhIWltIDR4BDA0GCw0oBQUJBA0PCQRGCwdGHQNIWEhaSFlbSFleXEZZW1xGWVtdRlBIUEhYSFhIWUhYSFhIWEhaW0gNHgEMDQYLDSgFBQkEDQ8JBEYLB0YdA0hY X-FEAS-CONTENT-MODIFICATION: X-FEAS-Client-IP: 164.134.135.8 X-FEAS-DLP: NDR X-Forwarded-For: evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-Inbox-Rules-Loop: Z801973@scotsconnect.mail.onmicrosoft.com X-MS-Has-Attach: X-MS-TNEF-Correlator: X-OriginalArrivalTime: 28 May 2026 11:05:41.0686 (UTC) FILETIME=[EC53DD60:01DCEE91] X-Originating-IP: 154.52.0.222 X-OriginatorOrg: scotsconnect.mail.onmicrosoft.com X-Spam-Report: Action: no action Symbol: RCVD_COUNT_SEVEN(0.00) Symbol: RWL_MAILSPIKE_EXCELLENT(-0.40) Symbol: R_SPF_NA(0.00) Symbol: TO_DN_NONE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.34) Symbol: MIME_GOOD(-0.10) Symbol: ARC_REJECT(1.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.85) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: DKIM_REPUTATION(-0.65) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MIME_TRACE(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: GENERIC_REPUTATION(-0.58) Symbol: DKIM_TRACE(0.00) X-Symbol: RCVD_COUNT_SEVEN(0.00); Message has 7-11 Received headers [10] X-Symbol: RWL_MAILSPIKE_EXCELLENT(-0.40); From address is listed in Mailspike RWL - excellent reputation [154.52.0.222:from] X-Symbol: R_SPF_NA(0.00); Missing SPF record [no SPF record] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.34); DKIM verification succeed [gov.scot:s=s2048m1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.85) [asn: 40934(-0.28), country: US(-0.01), ip: 154.52.0.222(-0.57)] X-Symbol: DMARC_POLICY_ALLOW(-0.50); 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","sender_ip":"185.151.28.83","to":"","from":"","subject":"Automatic reply: Data Subject Access Request - Ms Tonie Marie Mcalister","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","text":"Thank you for emailing the Information Assurance and Data Protection team mailbox. We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************"} [2026-05-28 11:06:02] production.DEBUG: Inbound email data {"dkim":"{@gov.scot : pass}","to":"","from":"","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","text":"Thank you for emailing the Information Assurance and Data Protection team mailbox. We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. 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Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


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Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
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"} [2026-05-28 11:06:06] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
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SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.59) [-0.59859953924213] X-Symbol: SPF_REPUTATION_HAM(-0.50) [-0.50584772908401] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: c70962765c764138bae1ab54a359731a@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: E5Hg9bS4AT97e0JgGwRtyYgfZ9b9tlT2v+X2C3glLCJKcP0cF8OA9uMZL3ukP8gZtJurYnKK9m3TOZJgAhLRqz+EcKjkpbs4GVS1j3cNlU91S0Xce3m2b4qIVGjQykDOFP57bKiYL6qFfdiL09H9/itPYzLwl6Si+51DQSpRd9t3Vfip56anLZ9q+wXET/1OJzBW2ri+XguZ4Nn+TXd+thlulqcxLCkENdKx7wCK+4LwOX8u/SI3Mv1Www1mwcfmUtP8c5FzfYsOWTGCzMXPX5x5c6fG/7s9Fi+twgel5RB3WbumQLC2xdnS55O+yma17T6O011ErDvML4Cd7ZiNTf1QUNJMNZTonuRC4mH0GT69wmd3AN+yld9Rs4vXfT9ge04iVEV0fczwzsNuqQaXGlQVjjB6H5wgsp8fo52tvNhzxctDlvxXc78d5hpE5Efz x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: cd24eb86-e6de-454f-8d2d-08debca908b6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","dkim":"{@eastlothian.gov.uk : pass}","sender_ip":"185.151.28.75","to":"MMA Legal ","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","SPF":"fail"} [2026-05-28 11:06:06] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:06:06, 2026-05-28 11:06:06)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:06:06, 2026-05-28 11:06:06)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:06:26] production.DEBUG: Inbound email data {"SPF":"pass","attachment-info":"{\"attachment1\":{\"filename\":\"DSAR-EA031A33.pdf\",\"name\":\"DSAR-EA031A33.pdf\",\"type\":\"application/pdf\"},\"attachment2\":{\"filename\":\"5eb36925-668a-4768-ae9e-c562f847aa42_loa.pdf\",\"name\":\"5eb36925-668a-4768-ae9e-c562f847aa42_loa.pdf\",\"type\":\"application/octet-stream\"},\"attachment3\":{\"filename\":\"Justin Scott POA.jpg\",\"name\":\"Justin Scott POA.jpg\",\"type\":\"image/jpeg\"},\"attachment4\":{\"filename\":\"Justin Scott ID.jpg\",\"name\":\"Justin Scott ID.jpg\",\"type\":\"image/jpeg\"}}","attachments":"4","sender_ip":"185.151.28.83","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass 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(protection.outlook.com: hybrid.scotland.police.uk does not designate permitted sender hosts) Resent-Date: Thu, 28 May 2026 12:03:24 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Data Subject Access Request - Mr Justin Scott To: X-EOPAttributedMessage: 0 X-Forefront-Antispam-Report: CIP:195.11.116.226;CTRY:GB;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:hybrid.scotland.police.uk;PTR:InfoDomainNonexistent;CAT:NONE;SFS:(13230040)(376014)(82310400026)(1800799024)(6049299003)(35950700016)(8096899003)(4053099003)(18002099003)(11063799006)(13003099007)(56012099006)(6133799003);DIR:OUT;SFP:1102; X-Forwarded-For: evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-AntiSpam-MessageData-0: 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DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: HEADER_CC_EMPTY_DELIMITER(1.00); Cc header has no delimiter between header name and header value X-Symbol: R_DKIM_ALLOW(-1.30); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.91) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.101.94(-0.67)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.94:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: DKIM_REPUTATION(-0.62) [-0.62128283767361] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:+, 6:~, 7:~, 8:~, 9:~, 10:~] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: GENERIC_REPUTATION(-0.68) [-0.68373658917573] X-Symbol: RCVD_COUNT_SEVEN(0.00); Message has 7-11 Received headers [7] Message-ID: D6a1820f20000@GON1MSMMSMTP01.spnet.local X-Milter-Del: X-Spam X-Spam-Score: -3.9 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","to":"","subject":"Data Subject Access Request - Mr Justin Scott","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","dkim":"{@scotland.police.uk : pass}","from":"","html":"

Thank you for your email.

This box is for Subject Access Requests (SARs) only.

If your email is a SAR, please accept this as confirmation that it has been received.

If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months.

Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests.

Your patience is appreciated meantime.

However, if you remain dissatisfied, you can contact the ICO at:
Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk

Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland for further information.

We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order.

The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required.

If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can.

Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/

Regards,

Data Protection Team

","cc":null,"text":"Thank you for your email. This box is for Subject Access Requests (SARs) only. If your email is a SAR, please accept this as confirmation that it has been received. If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months. Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests. Your patience is appreciated meantime. However, if you remain dissatisfied, you can contact the ICO at: Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland < https://www.scotland.police.uk/access-to-information/data-protection/subject-access-requests/> for further information. We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order. The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required. If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can. Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/ Regards, Data Protection Team","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpgvufn4oj2off4hA1Ki2"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phptubqbm1q0pvo0wdeDPk"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php1qqmrakagrav23FgCmN"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php1ma6705lmrqs7dHIQFj"}} [2026-05-28 11:06:27] production.DEBUG: Inbound email data {"to":"MMA Legal ","subject":"Acknowledgement [PUBLIC]","text":"CLASSIFICATION: PUBLIC Thank you for contacting East Ayrshire Council. This is an automated response to advise you that your email has been received. If you are making a freedom of information request then your email will be forwarded to our freedom of information team and you will receive a response within 20 working days. If you are making a subject access request then your enquiry will be processed and you should receive a response within one calendar month. If your enquiry concerns any other matter, your email will be passed to the relevant section for appropriate action to be taken.","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=east-ayrshire.gov.uk header.s=everyone header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=212.219.240.203;\tiprev=pass (mailhost.east-ayrshire.gov.uk) smtp.remote-ip=212.219.240.203;\tspf=pass smtp.mailfrom=east-ayrshire.gov.uk;\tdkim=pass header.d=east-ayrshire.gov.uk header.s=everyone header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS body hash miscompare) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=212.219.240.203 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=east-ayrshire.gov.uk; 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We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


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This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.87) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.96.98(-0.68)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.98:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72199826337853] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.69) [-0.691840969515] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72137080984287] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: 3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; 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Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","attachments":"0","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
","dkim":"{@eastlothian.gov.uk : pass}","sender_ip":"185.151.28.75","SPF":"fail","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}"} [2026-05-28 11:06:46] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:06:46, 2026-05-28 11:06:46)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:06:46, 2026-05-28 11:06:46)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:06:46] production.DEBUG: Inbound email data {"text":"These details don't match anyone registered with this Practice. Many thanks Angela McCulloch Assistant Practice Manager Bothwell Medical Centre From: MMA Legal Sent: 28 May 2026 12:03 To: Bothwell Medical Centre Subject: Data Subject Access Request - Mr Jake Harold Craddock You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request - Full GP Medical Records Client Name: Mr Jake Harold Craddock Client Reference: 100352 Client Address: 2 Mount Stuart Road, Largs, KA30 9ES Date of Birth: 13/08/1955 Also Known As: Name in Care: NHS Number: Previous Addresses: Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.18;\tiprev=pass (mail-uksouthazon11012018.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.18;\tspf=pass smtp.mailfrom=lanarkshire.scot.nhs.uk;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.96.18 ARC-Authentication-Results: i=1; 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These details don’t match anyone registered with this Practice.

 

Many thanks

 

 

Angela McCulloch

Assistant Practice Manager

Bothwell Medical Centre

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: Bothwell Medical Centre <BothwellMedicalCentre@lanarkshire.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Jake Harold Craddock

 

You don't often get email from evidence@mmalegal.co.uk. Learn why this is important

Subject: Data Subject Access Request - Full GP Medical Records

 

Client Name: Mr Jake Harold Craddock
Client Reference: 100352
Client Address: 2 Mount Stuart Road, Largs, KA30 9ES
Date of Birth: 13/08/1955
Also Known As:

Name in Care:

NHS Number:
Previous Addresses:

 

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.


We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

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Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

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and (iii) do not copy the email or disclose its contents to anyone.

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","attachments":"0","dkim":"{@scottish.onmicrosoft.com : pass}","sender_ip":"185.151.28.75","from":"Bothwell Medical Centre ","subject":"RE: Data Subject Access Request - Mr Jake Harold Craddock"} [2026-05-28 11:06:52] production.DEBUG: Inbound email data {"from":"Subject Access Request ","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}","SPF":"fail","to":"MMA Legal ","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.84) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.196.139(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.196.139:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48576211641415] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.62) [-0.62463744637701] X-Symbol: SPF_REPUTATION_HAM(-0.47) [-0.47777425263607] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: e3bcd9d97f6f449a92722bf584608403@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: CXGbQdqQIhHI9w0d26kXlLBAqqO6NYk1dKELRfacfagmDVfWb/jiMDxf2UgWYFV0Cm24xJv6+GSh6D5GrUMUeOrGA01VRVkh0LZ9lLeJIXqIECM8QmOmhmlH1DV3UtuusxWyVBtBy4CprzhvMAtowo1u4Lp2FdGBi8uCffz8r3jcIad/PJeQR82vDP9jZC5mS8/PMO2IBo2erM0nwYNXR/PsGhVpzUDxrAlIg4+1WIpl0H6RftwN8L/mhBftEm2BDe7RrZW07Ha3+dkEtnX3ebPE3cYfjAUlp9745xkqQFrWrV/Wawn8mK81YRiIEx5jQIgi+vz7UPcnDMh5kEVWzua1GlPmf1oNcHBFza1ZowO6IlZFeAQLE/z+DydyHEHQqsvbHWUTc5ttqWjQzMCKMgNYAMpBudqxjSCRxTcPMmR2PHsgfbE8r2sRehgZnCiW x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0ada8320-1181-4b1a-2178-08debca8c8b1 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","sender_ip":"185.151.28.76"} [2026-05-28 11:06:52] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:06:52, 2026-05-28 11:06:52)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:06:52, 2026-05-28 11:06:52)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:06:59] production.DEBUG: Inbound email data {"text":"This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.102.166.22;\tiprev=pass (mail-ukwestazhn15011022.outbound.protection.outlook.com) smtp.remote-ip=52.102.166.22;\tspf=pass smtp.helo=CWXP265CU009.outbound.protection.outlook.com;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.102.166.22 ARC-Authentication-Results: i=1; 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x-microsoft-antispam: BCL:0;ARA:13230040|50650200027|1800799024|10070799003|366016|376014|8096899003|12063799003|6133799003|22082099003|18002099003|5133699003|11063799006|56012099006|80100003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: DLl9jgJzXhGxbjf17QyrrPUZs2suPyGwmz1GU/uXixg9tsE9ZERehX71zcXwc0vqihk6TsWBaNcVlm0ToDkxfkoZ4jf8e1+gwy9Np8NqSRU12gklXY43P4XxM+FVq7BloPGSxNawNT1gUBjdYXYPPk9kIpuZYINx4olrhkr9nbJmnS7TQNRrD2mPpUgNZMcc+n713HinybCA4pzdLjF/N+/b7dPAEUTMCHmwPIuToVnxN+37KqBIDkSy/BW8VwYradflZegxyQMp0ttxeapFgpnVLe/ZoPsMz5INE19T26EOGNksqKQzetfsIFAuTzSJ8Jm6u68xX7LPcMaPPhz+s5UP83NJbaN3ndzdin/BDm9zeThb+JkDojGpDX02a0mSxc1oMZE6t1CPLaZSGtOLrxIKooQwhTFGX2Mt5EUr1smzypdlrz9jWLIUWvRJKRjI x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 68b8dcaa-35ad-4206-07c7-08debca8cc97 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P123MB1872:EE_|LOYP123MB2942:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\"}","to":"MMA Legal ","from":"Bothwell Medical Centre ","subject":"Automatic reply: Data Subject Access Request - Shirley Young","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","SPF":"pass","html":"

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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","dkim":"{@scottish.onmicrosoft.com : pass}","sender_ip":"185.151.28.82"} [2026-05-28 11:06:59] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xB7;\x0A\x0A\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

          prescription requests

          test results or 

          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: appointment requests-unless you have received a message asking that you email us for a CDM appointment. prescription requests test results or general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 11:06:59, 2026-05-28 11:06:59)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 11:06:59, 2026-05-28 11:06:59)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:07:03] production.DEBUG: Inbound email data {"SPF":"softfail","to":"MMA Legal ","from":"Bothwell Medical Centre ","text":"These details don't match anyone registered with this Practice. Many thanks Angela McCulloch Assistant Practice Manager Bothwell Medical Centre From: MMA Legal Sent: 28 May 2026 12:03 To: Bothwell Medical Centre Subject: Data Subject Access Request - Mr James Comrie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request - Full GP Medical Records Client Name: Mr James Comrie Client Reference: 100303 Client Address: 9 Balure Crescent, Stirling, FK7 7EN Date of Birth: 21/01/1961 Also Known As: Name in Care: NHS Number: Previous Addresses: Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.1;\tiprev=pass (mail-uksouthazon11011001.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.1;\tspf=pass smtp.mailfrom=lanarkshire.scot.nhs.uk;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.1 ARC-Authentication-Results: i=1; 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These details don’t match anyone registered with this Practice.

 

Many thanks

 

 

Angela McCulloch

Assistant Practice Manager

Bothwell Medical Centre

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: Bothwell Medical Centre <BothwellMedicalCentre@lanarkshire.scot.nhs.uk>
Subject: Data Subject Access Request - Mr James Comrie

 

You don't often get email from evidence@mmalegal.co.uk. Learn why this is important

Subject: Data Subject Access Request - Full GP Medical Records

 

Client Name: Mr James Comrie
Client Reference: 100303
Client Address: 9 Balure Crescent, Stirling, FK7 7EN
Date of Birth: 21/01/1961
Also Known As:

Name in Care:

NHS Number:
Previous Addresses:

 

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.


We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

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","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}"} [2026-05-28 11:07:06] production.DEBUG: Inbound email data {"to":"","from":"","subject":"Automatic reply: Data Subject Access Request - Mr David Aitchison","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


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Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
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","attachments":"0","dkim":"{@gov.scot : pass}","text":"Thank you for emailing the Information Assurance and Data Protection team mailbox. We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. 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boundary=\"_000_c70962765c764138bae1ab54a359731aLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=cCf06nS6LkPAqqqcEZS1e2tXVGL27gjBK86QBrnhxs4=; b=cA4fd/L9V64U85EVmnQQzZblEMg/pCotI9+MpzUeHF/aqFfpIjHqk8hgrYFOWQ/fYLZYxXftlFGRgEjpQzux1Lg5qpnk1RA4T3zb599fscfLAUpzDJy1wcAT51yMHMrtdvlDcAGTnffQZ/A40ysJD6zk12Q6Oqlx33RzdMG/0GZbMRdqojBcrmDRzyatoiimB68f0DeGpMOWptyvNqtnuK0bVCC+xI7rDKGMwhy8zs7mQsgJ+vwtDWrZmoljiAeA8HHb+VmDg6hkLbig8A09XlTLG0+jlC/qD/WkBCI0yMYbZhkcgbi0gzVQUjIl2ewRfpHVs2pDrqI+wja0zgdUBw== Date: Thu, 28 May 2026 11:05:31 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id j2rR5nO9TeWArl9KxbOc4g for ; Thu, 28 May 2026 11:05:34.195 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYYP-000000088yH-1B1K\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from mail-uksouthazon11021075.outbound.protection.outlook.com ([52.101.95.75] helo=LO2P265CU024.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYYP-00000002uYD-0FxH\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 11:05:31 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:05:31 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.95.75 as permitted sender) client-ip=52.101.95.75; envelope-from=sar@eastlothian.gov.uk; helo=LO2P265CU024.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 12:05:33 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7pHmJzAy9E6jKE6Is/zy/B9qXQ== Thread-Topic: Response from Subject Access Request Mailbox To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: cd24eb86-e6de-454f-8d2d-08debca908b6 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:05:31.4541 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P265MB3068 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.95.75 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.10) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.82) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.48) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.59) Symbol: SPF_REPUTATION_HAM(-0.50) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.82) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.75(-0.59)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.75:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48773178386618] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.59) [-0.59859953924213] X-Symbol: SPF_REPUTATION_HAM(-0.50) [-0.50584772908401] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: c70962765c764138bae1ab54a359731a@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: E5Hg9bS4AT97e0JgGwRtyYgfZ9b9tlT2v+X2C3glLCJKcP0cF8OA9uMZL3ukP8gZtJurYnKK9m3TOZJgAhLRqz+EcKjkpbs4GVS1j3cNlU91S0Xce3m2b4qIVGjQykDOFP57bKiYL6qFfdiL09H9/itPYzLwl6Si+51DQSpRd9t3Vfip56anLZ9q+wXET/1OJzBW2ri+XguZ4Nn+TXd+thlulqcxLCkENdKx7wCK+4LwOX8u/SI3Mv1Www1mwcfmUtP8c5FzfYsOWTGCzMXPX5x5c6fG/7s9Fi+twgel5RB3WbumQLC2xdnS55O+yma17T6O011ErDvML4Cd7ZiNTf1QUNJMNZTonuRC4mH0GT69wmd3AN+yld9Rs4vXfT9ge04iVEV0fczwzsNuqQaXGlQVjjB6H5wgsp8fo52tvNhzxctDlvxXc78d5hpE5Efz x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: cd24eb86-e6de-454f-8d2d-08debca908b6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.75","SPF":"fail","to":"MMA Legal ","from":"Subject Access Request ","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
","dkim":"{@eastlothian.gov.uk : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]"} [2026-05-28 11:07:07] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:07:07, 2026-05-28 11:07:07)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:07:07, 2026-05-28 11:07:07)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:07:34] production.DEBUG: Inbound email data {"dkim":"{@scottish.onmicrosoft.com : pass}","sender_ip":"185.151.28.76","SPF":"softfail","to":"MMA Legal ","from":"Bothwell Medical Centre ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"BothwellMedicalCentre@lanarkshire.scot.nhs.uk\"}","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","subject":"RE: Data Subject Access Request - Mr Alex Ferguson","text":"These details don't match anyone registered with this Practice. Many thanks Angela McCulloch Assistant Practice Manager Bothwell Medical Centre From: MMA Legal Sent: 28 May 2026 12:03 To: Bothwell Medical Centre Subject: Data Subject Access Request - Mr Alex Ferguson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request - Full GP Medical Records Client Name: Mr Alex Ferguson Client Reference: 100005 Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA Date of Birth: 20/03/1965 Also Known As: Name in Care: NHS Number: Previous Addresses: Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"

These details don’t match anyone registered with this Practice.

 

Many thanks

 

 

Angela McCulloch

Assistant Practice Manager

Bothwell Medical Centre

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: Bothwell Medical Centre <BothwellMedicalCentre@lanarkshire.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Alex Ferguson

 

You don't often get email from evidence@mmalegal.co.uk. Learn why this is important

Subject: Data Subject Access Request - Full GP Medical Records

 

Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:

Name in Care:

NHS Number:
Previous Addresses:

 

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.


We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Hi,

 

Thank you for your email.

 

I have forwarded your request to our health records department, who will contact you directly if they require any further information.

 

If you need to contact them,  they can be emailed on: lan.healthrecords.legalteam@lanarkshire.scot.nhs.uk

 

 

Regards

 

Pamela 

 

Pamela Meikle | Data Protection Analyst  

| NHS Lanarkshire |Data Protection Team 

| phone: 01698 752992 Internal ext 402037 

| email: Pamela.Meikle@lanarkshire.scot.nhs.uk 

| address:  Kirklands Hospital, Data Protection Team, Fallside Road Bothwell G71 8BB 

 

 Contact me via Teams

 

Working Hours:   Monday to Friday   8am – 4pm

 

Privacy Notice (Staff)                 Privacy Notice (Patients)            Data Protection Team         Information Commissioner’s Office     

 

* *  The IG Team offer training tailored to individual departments or specialties via MS Teams.  If this is something you feel would benefit your area, please contact dpe@lanarkshire.scot.nhs.uk . *  *

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: Data Protection Enquiries <DataProtectionEnquiries@lanarkshire.scot.nhs.uk>
Subject: Data Subject Access Request - Shirley Young

 

Subject: Data Subject Access Request – Hospital / NHS Trust Records


Client Name: Shirley Young
Client Reference: 100080
Client Address: 73 Arden Road,, Hamilton, ML3 6TT
Date of Birth: 25/09/1974
Also Known As:

Name in Care:

NHS Number (if known):
Previous Addresses (if applicable):

 

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","SPF":"softfail","text":"Hi, Thank you for your email. I have forwarded your request to our health records department, who will contact you directly if they require any further information. If you need to contact them, they can be emailed on: lan.healthrecords.legalteam@lanarkshire.scot.nhs.uk Regards Pamela Pamela Meikle | Data Protection Analyst | NHS Lanarkshire |Data Protection Team | phone: 01698 752992 Internal ext 402037 | email: Pamela.Meikle@lanarkshire.scot.nhs.uk | address: Kirklands Hospital, Data Protection Team, Fallside Road Bothwell G71 8BB Contact me via Teams Working Hours: Monday to Friday 8am – 4pm Privacy Notice (Staff) Privacy Notice (Patients) Data Protection Team Information Commissioner’s Office * * The IG Team offer training tailored to individual departments or specialties via MS Teams. If this is something you feel would benefit your area, please contact dpe@lanarkshire.scot.nhs.uk . * * From: MMA Legal Sent: 28 May 2026 12:03 To: Data Protection Enquiries Subject: Data Subject Access Request - Shirley Young Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Shirley Young Client Reference: 100080 Client Address: 73 Arden Road,, Hamilton, ML3 6TT Date of Birth: 25/09/1974 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.11;\tiprev=pass (mail-ukwestazon11012011.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.11;\tspf=pass smtp.mailfrom=lanarkshire.scot.nhs.uk;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.101.11 ARC-Authentication-Results: i=1; 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From address is listed in Mailspike RWL - possibly legit [52.101.196.11:from] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [1] X-Symbol: REDIRECTOR_URL(0.00); The presence of a redirector in the mail [aka.ms] X-Symbol: DKIM_REPUTATION(-0.44) [-0.44669782863251] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.80) [-0.80598642513877] X-Symbol: SPF_REPUTATION_HAM(-0.69) [-0.69732063732591] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scottish.onmicrosoft.com:+] Message-ID: CWXP123MB45333AB31C6968E4A6375C759F092@CWXP123MB4533.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -4.8 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=lanarkshire.scot.nhs.uk; x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP123MB4533.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(366016)(69100299015)(376014)(1800799024)(18002099003)(22082099003)(6133799003)(8096899003)(56012099006)(5023799004)(11063799006)(38070700021);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|366016|69100299015|376014|1800799024|18002099003|22082099003|6133799003|8096899003|56012099006|5023799004|11063799006|38070700021; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-senderadcheck: 1 x-ms-exchange-sharedmailbox-routingagent-processed: True x-ms-office365-filtering-correlation-id: d0da70f3-21e7-41e1-af37-08debca95aa0 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP123MB4533:EE_|LO0P123MB7245:EE_","dkim":"{@scottish.onmicrosoft.com : pass}","SPF":"softfail","from":"Bothwell Medical Centre ","text":"These details don't match anyone registered with this Practice. Many thanks Angela McCulloch Assistant Practice Manager Bothwell Medical Centre From: MMA Legal Sent: 28 May 2026 12:03 To: Bothwell Medical Centre Subject: Data Subject Access Request - Mrs Amanda Golabek You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request - Full GP Medical Records Client Name: Mrs Amanda Golabek Client Reference: 100006 Client Address: 61 Highfield Circle, Muir Of Ord, IV6 7TF Date of Birth: 12/11/1979 Also Known As: Name in Care: NHS Number: Previous Addresses: Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"

These details don’t match anyone registered with this Practice.

 

Many thanks

 

 

Angela McCulloch

Assistant Practice Manager

Bothwell Medical Centre

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: Bothwell Medical Centre <BothwellMedicalCentre@lanarkshire.scot.nhs.uk>
Subject: Data Subject Access Request - Mrs Amanda Golabek

 

You don't often get email from evidence@mmalegal.co.uk. Learn why this is important

Subject: Data Subject Access Request - Full GP Medical Records

 

Client Name: Mrs Amanda Golabek
Client Reference: 100006
Client Address: 61 Highfield Circle, Muir Of Ord, IV6 7TF
Date of Birth: 12/11/1979
Also Known As:

Name in Care:

NHS Number:
Previous Addresses:

 

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.


We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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boundary=\"_000_3abc28af1ee54a84adf9201ddb88b67eLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=4NW9pOSc1b7SZovCplnZl401uDNwSU1XDnmvg2DDxmY=; b=j6kLR5KxI7CuPmrBr6Nmd0h4Qvsew77pjWFmhWzdlz/RdJBJJ1UstkFF6pZDFXwvXIo9IT/oW1AkrxEBUKuvZpVUlppVmhZ8W4ELNs7ZfEyYqu3QRNuh6CHQXkBvMeak4TrnRjc7fsuhOmdSCWQU1oKJ8UzKkKyUfFFbsFMmsWt0Z5pDOgQO7qme0Q32SAyx99o0JPlro/AiYSiykpdHTnEyqpgH4pU/WUEUVVrNRaa1dpB1uSgW9hrF4tx0B1zmCBiLnhzDrxd6vSLnY6ZTgAZbjEgtl9G6NbJKMl9egNvOd20TWjsiXofSA6COpgXBMYNf3ySDabqtyY14aW0odg== Date: Thu, 28 May 2026 11:05:08 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: <3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id otkJanlPTB6eca6nTUre8w for ; Thu, 28 May 2026 11:05:11.954 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYY2-000000088fP-1VCy\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:10 +0100 Received: from mail-uksouthazon11022098.outbound.protection.outlook.com ([52.101.96.98] helo=LO0P265CU003.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYY2-0000000E7uJ-0EMc\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:05:10 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.87) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.96.98(-0.68)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.98:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72199826337853] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.69) [-0.691840969515] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72137080984287] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: 3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: l/PyHOicjsaJ5U8lHBORDgeCdBP3e/9WJfHtMf3ZoegxWZpQt5RH+PSuLRIPoYrg6/gxrwek2Gk2alRo/dgGBRlUp5qJsyKOTLteJFTIvVnvOvFLPn8noRXVNH2nPTobAjoNAoVhd67CIx4d/+C7fxr23dCwcrBd7EAyeVrpLgR7JO9GixYxswjwW7eh2dXEIH3ZJN8aK5B3fCyMA60XolPog3Dr5DwrpaHSXcoPUPpcd4Kr+OTtUJwADR+hys2NOP6VbVgU0gBxb1/eERCrwtp7TWfLo4wUwY6IkHjKNBsVq0XSASkU+yW+O5130k6Rn3wUOu9o1TA1at3Di0p7axuK172xM6kTYU1eLOSKHuwNDYw0yJZqtEgJ+wuZ0aY4prZcGtYNUsDTtkMYbjLPCiKQXbqixZUKs7nkWbsVg8tODCzpB3pRfX2HikdaIX9r x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: <3OqLRedPStm4yR8EcZ7zpg@geopod-ismtpd-4> x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: c8ca5b74-2aea-47d5-6278-08debca8fae6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.75","from":"Subject Access Request ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
"} [2026-05-28 11:08:17] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:08:17, 2026-05-28 11:08:17)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:08:17, 2026-05-28 11:08:17)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:08:38] production.DEBUG: Inbound email data {"to":"MMA Legal ","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
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Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
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","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","SPF":"fail","dkim":"{@eastlothian.gov.uk : pass}","sender_ip":"185.151.28.75","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.75;\tiprev=pass (mail-uksouthazon11021075.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.75;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.75 ARC-Authentication-Results: i=1; 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boundary=\"_000_c70962765c764138bae1ab54a359731aLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=cCf06nS6LkPAqqqcEZS1e2tXVGL27gjBK86QBrnhxs4=; b=cA4fd/L9V64U85EVmnQQzZblEMg/pCotI9+MpzUeHF/aqFfpIjHqk8hgrYFOWQ/fYLZYxXftlFGRgEjpQzux1Lg5qpnk1RA4T3zb599fscfLAUpzDJy1wcAT51yMHMrtdvlDcAGTnffQZ/A40ysJD6zk12Q6Oqlx33RzdMG/0GZbMRdqojBcrmDRzyatoiimB68f0DeGpMOWptyvNqtnuK0bVCC+xI7rDKGMwhy8zs7mQsgJ+vwtDWrZmoljiAeA8HHb+VmDg6hkLbig8A09XlTLG0+jlC/qD/WkBCI0yMYbZhkcgbi0gzVQUjIl2ewRfpHVs2pDrqI+wja0zgdUBw== Date: Thu, 28 May 2026 11:05:31 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id j2rR5nO9TeWArl9KxbOc4g for ; Thu, 28 May 2026 11:05:34.195 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYYP-000000088yH-1B1K\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from mail-uksouthazon11021075.outbound.protection.outlook.com ([52.101.95.75] helo=LO2P265CU024.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYYP-00000002uYD-0FxH\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: E5Hg9bS4AT97e0JgGwRtyYgfZ9b9tlT2v+X2C3glLCJKcP0cF8OA9uMZL3ukP8gZtJurYnKK9m3TOZJgAhLRqz+EcKjkpbs4GVS1j3cNlU91S0Xce3m2b4qIVGjQykDOFP57bKiYL6qFfdiL09H9/itPYzLwl6Si+51DQSpRd9t3Vfip56anLZ9q+wXET/1OJzBW2ri+XguZ4Nn+TXd+thlulqcxLCkENdKx7wCK+4LwOX8u/SI3Mv1Www1mwcfmUtP8c5FzfYsOWTGCzMXPX5x5c6fG/7s9Fi+twgel5RB3WbumQLC2xdnS55O+yma17T6O011ErDvML4Cd7ZiNTf1QUNJMNZTonuRC4mH0GT69wmd3AN+yld9Rs4vXfT9ge04iVEV0fczwzsNuqQaXGlQVjjB6H5wgsp8fo52tvNhzxctDlvxXc78d5hpE5Efz x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: cd24eb86-e6de-454f-8d2d-08debca908b6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_"} [2026-05-28 11:08:38] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
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Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:08:38, 2026-05-28 11:08:38)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:08:38, 2026-05-28 11:08:38)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:09:01] production.DEBUG: Inbound email data {"dkim":"{@scottish.onmicrosoft.com : pass}","SPF":"pass","to":"MMA Legal ","subject":"Automatic reply: Data Subject Access Request - Shirley Young","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.102.166.22;\tiprev=pass (mail-ukwestazhn15011022.outbound.protection.outlook.com) smtp.remote-ip=52.102.166.22;\tspf=pass smtp.helo=CWXP265CU009.outbound.protection.outlook.com;\tdkim=pass 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Thu, 28 May 2026 11:03:50 +0000 From: Bothwell Medical Centre In-Reply-To: MIME-Version: 1.0 Message-ID: <09582ad0f04e458aac90fb6394aa6a2e@LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM> Received: from bounce-relay1.stackmail.com (mxd [185.151.28.82]) by mx.sendgrid.net with ESMTP id oc3o2zo7TV-ZgDHMsIVkFw for ; Thu, 28 May 2026 11:03:55.472 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\tid 1wSYWo-000000087bz-1NHH\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:03:54 +0100 Received: from mail-ukwestazhn15011022.outbound.protection.outlook.com ([52.102.166.22] helo=CWXP265CU009.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\tid 1wSYWo-00000002pTz-0Lrm\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:03:54 +0100 Received: from LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:c5::19) by LOYP123MB2942.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:f2::10) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 11:03:50 +0000 Received: from LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM ([::1]) by LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM ([fe80::6951:d846:a816:c53d%6]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:03:50 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of CWXP265CU009.outbound.protection.outlook.com designates 52.102.166.22 as permitted sender) client-ip=52.102.166.22; envelope-from=postmaster@CWXP265CU009.outbound.protection.outlook.com; helo=CWXP265CU009.outbound.protection.outlook.com; References: Resent-Date: Thu, 28 May 2026 12:03:54 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Automatic reply: Data Subject Access Request - Shirley Young Thread-Index: AQHc7pGojTxVDzPP/Um2XPKZMYn2rbYjRjAY Thread-Topic: Data Subject Access Request - Shirley Young To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 68b8dcaa-35ad-4206-07c7-08debca8cc97 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:03:50.5870 (UTC) X-MS-Exchange-Inbox-Rules-Loop: BothwellMedicalCentre@lanarkshire.scot.nhs.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LOYP123MB2942 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.102.166.22 X-OriginatorOrg: lanarkshire.scot.nhs.uk X-Spam-Report: Action: no action Symbol: GENERIC_REPUTATION(-0.74) Symbol: FROM_HAS_DN(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.18) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: DMARC_POLICY_SOFTFAIL(0.10) Symbol: IP_REPUTATION_HAM(-0.96) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.54) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_ALLOW(-1.00) Symbol: SPF_REPUTATION_HAM(-0.72) Symbol: DKIM_TRACE(0.00) X-Symbol: GENERIC_REPUTATION(-0.74) [-0.74233871329585] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.18); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: DMARC_POLICY_SOFTFAIL(0.10); DMARC failed [scot.nhs.uk : SPF not aligned (relaxed), DKIM not aligned (relaxed), none] X-Symbol: IP_REPUTATION_HAM(-0.96) [asn: 8075(-0.23), country: US(-0.01), ip: 52.102.166.22(-0.73)] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.102.166.22:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.102.0.0/16:c] X-Symbol: DKIM_REPUTATION(-0.54) [-0.54070436597321] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.7262508432897] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scottish.onmicrosoft.com:+] Message-ID: 09582ad0f04e458aac90fb6394aa6a2e@LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.4 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=lanarkshire.scot.nhs.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(50650200027)(1800799024)(10070799003)(366016)(376014)(8096899003)(12063799003)(6133799003)(22082099003)(18002099003)(5133699003)(11063799006)(56012099006)(80100003);DIR:OUT;SFP:1501; x-microsoft-antispam: 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LO2P123MB1872:EE_|LOYP123MB2942:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\"}","attachments":"0","sender_ip":"185.151.28.82","from":"Bothwell Medical Centre ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","text":"This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

"} [2026-05-28 11:09:01] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xB7;\x0A\x0A\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

          prescription requests

          test results or 

          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: appointment requests-unless you have received a message asking that you email us for a CDM appointment. prescription requests test results or general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 11:09:01, 2026-05-28 11:09:01)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 11:09:01, 2026-05-28 11:09:01)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:09:18] production.DEBUG: Inbound email data {"html":"

Hi

 

Many thanks for your email.

 

Unfortunately, we do not hold any records relating to Friarton Borstal, these are held at the National Records of Scotland, so you would need to contact them.

 

Best wishes.

 

Claire Devine

Senior Archive Assistant

 

AK Bell Library

2-8 York Place

Perth, PH2 8EP

 

E: cdevine@pkc.gov.uk

T: 01738 477022  

 

Working Pattern: Tuesday, Wednesday, Thursday and alternate Saturdays.

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: Archives <Archives@culturepk.org.uk>
Subject: Data Subject Access Request - Mr Thomas Burns

 

CAUTION: This email originated from an external organisation. Do not follow guidance, click links, or open attachments unless you have verified the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Thomas Burns
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Client Reference: 100396
Date of Birth: 20/05/1950
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Friarton Borstal Perth : 1967 -1968



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

The information in this email is solely for the intended recipients.

If you are not an intended recipient, you must not disclose, copy, or distribute its contents or use them in any way: please advise the sender immediately and delete this email.

Culture Perth and Kinross do not warrant that this email or any attachments are virus-free and does not accept any liability for any loss or damage resulting from any virus infection. Perth & Kinross Council may monitor or examine any emails received by its email system.

The information contained in this email may not be the views of Culture Perth and Kinross. It is possible for email to be falsified and the sender cannot be held responsible for the integrity of the information contained in it.

General enquiries to Culture Perth and Kinross should be made to enquiries@culturepk.org.uk or 01738 444949.

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Unfortunately, we do not hold any records relating to Friarton Borstal, these are held at the National Records of Scotland, so you would need to contact them. Best wishes. Claire Devine Senior Archive Assistant AK Bell Library 2-8 York Place Perth, PH2 8EP E: cdevine@pkc.gov.uk T: 01738 477022 Working Pattern: Tuesday, Wednesday, Thursday and alternate Saturdays. From: MMA Legal Sent: 28 May 2026 12:03 To: Archives Subject: Data Subject Access Request - Mr Thomas Burns CAUTION: This email originated from an external organisation. Do not follow guidance, click links, or open attachments unless you have verified the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Thomas Burns Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Client Reference: 100396 Date of Birth: 20/05/1950 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Friarton Borstal Perth : 1967 -1968 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. The information in this email is solely for the intended recipients. If you are not an intended recipient, you must not disclose, copy, or distribute its contents or use them in any way: please advise the sender immediately and delete this email. Culture Perth and Kinross do not warrant that this email or any attachments are virus-free and does not accept any liability for any loss or damage resulting from any virus infection. Perth & Kinross Council may monitor or examine any emails received by its email system. The information contained in this email may not be the views of Culture Perth and Kinross. It is possible for email to be falsified and the sender cannot be held responsible for the integrity of the information contained in it. General enquiries to Culture Perth and Kinross should be made to enquiries@culturepk.org.uk or 01738 444949.","dkim":"{@culturepk.org.uk : pass}","SPF":"softfail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Archives@culturepk.org.uk\"}","sender_ip":"185.151.28.75"} [2026-05-28 11:09:20] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.75","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"c34d026e-fc13-4095-bda2-92ef60de97e9\"}}","html":"
Thank you for your email.  Your request is now with our team for processing and is being dealt with in line with our requirements under Article 15 of the General Data Protection Regulation.         
         
Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.          
         
Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.          
         
If you have any queries in the meantime, please do not hesitate to contact us.         
        
Kindest Regards 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Finnie
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr George Finnie
Client Reference: 100374
Client Address: Flat 0/4 1 Bedford Street, Glasgow, G5 9BD
Date of Birth: 23/07/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.  Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.  If you have any queries in the meantime, please do not hesitate to contact us. Kindest Regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c34d026e-fc13-4095-bda2-92ef60de97e9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Finnie Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr George Finnie Client Reference: 100374 Client Address: Flat 0/4 1 Bedford Street, Glasgow, G5 9BD Date of Birth: 23/07/1965 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php7d0pfkqkn2q18ecMbGh"}} [2026-05-28 11:09:46] production.DEBUG: Inbound email data {"subject":"Re: Data Subject Access Request - Ms Tonie Marie Mcalister","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","text":"Thank you for your email.  Your request is now with our team for processing and is being dealt with in line with our requirements under Article 15 of the General Data Protection Regulation. Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.  Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.  If you have any queries in the meantime, please do not hesitate to contact us. Kindest Regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:a68367ac-1654-4fee-b107-e3f1727dbf75] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Thank you for your email.  Your request is now with our team for processing and is being dealt with in line with our requirements under Article 15 of the General Data Protection Regulation.         
         
Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.          
         
Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.          
         
If you have any queries in the meantime, please do not hesitate to contact us.         
        
Kindest Regards 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.75) [-0.75116299607556] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.73) [-0.73214372799601] X-Symbol: SPF_REPUTATION_HAM(-0.74) [-0.74030150257816] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB26876FE6809BD32E66DCA58F9A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.3 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(366016)(6049299003)(19092799006)(376014)(38070700021)(6133799003)(11063799006)(56012099006)(5023799004)(8096899003)(22082099003)(18002099003)(4053099003)(4013099003);DIR:OUT;SFP:1101; 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Thank you for your email.  Your request is now with our team for processing and is being dealt with in line with our requirements under Article 15 of the General Data Protection Regulation.         
         
Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.          
         
Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.          
         
If you have any queries in the meantime, please do not hesitate to contact us.         
        
Kindest Regards 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: MIME_BASE64_TEXT(0.10); Has text part encoded in base64 X-Symbol: IP_REPUTATION_HAM(-0.86) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.21(-0.63)] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.21:from] X-Symbol: R_SPF_ALLOW(-0.20); 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Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.  Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.  If you have any queries in the meantime, please do not hesitate to contact us. Kindest Regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:3df339c7-3800-48c0-9690-9619f62af6ee] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","dkim":"{@nhs.scot : pass}","subject":"Re: Data Subject Access Request - Mr Gavin Mcclymont","SPF":"fail","content-ids":"{\"3df339c7-3800-48c0-9690-9619f62af6ee\":\"attachment1\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","to":"MMA Legal ","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"3df339c7-3800-48c0-9690-9619f62af6ee\"}}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php6lipsunbg0h9dyRa7yx"}} [2026-05-28 11:10:18] production.DEBUG: Inbound email data {"from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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boundary=\"_000_3abc28af1ee54a84adf9201ddb88b67eLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=4NW9pOSc1b7SZovCplnZl401uDNwSU1XDnmvg2DDxmY=; b=j6kLR5KxI7CuPmrBr6Nmd0h4Qvsew77pjWFmhWzdlz/RdJBJJ1UstkFF6pZDFXwvXIo9IT/oW1AkrxEBUKuvZpVUlppVmhZ8W4ELNs7ZfEyYqu3QRNuh6CHQXkBvMeak4TrnRjc7fsuhOmdSCWQU1oKJ8UzKkKyUfFFbsFMmsWt0Z5pDOgQO7qme0Q32SAyx99o0JPlro/AiYSiykpdHTnEyqpgH4pU/WUEUVVrNRaa1dpB1uSgW9hrF4tx0B1zmCBiLnhzDrxd6vSLnY6ZTgAZbjEgtl9G6NbJKMl9egNvOd20TWjsiXofSA6COpgXBMYNf3ySDabqtyY14aW0odg== Date: Thu, 28 May 2026 11:05:08 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: <3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id otkJanlPTB6eca6nTUre8w for ; Thu, 28 May 2026 11:05:11.954 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYY2-000000088fP-1VCy\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:10 +0100 Received: from mail-uksouthazon11022098.outbound.protection.outlook.com ([52.101.96.98] helo=LO0P265CU003.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYY2-0000000E7uJ-0EMc\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:05:10 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 11:05:08 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:05:08 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.96.98 as permitted sender) client-ip=52.101.96.98; envelope-from=sar@eastlothian.gov.uk; helo=LO0P265CU003.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 12:05:10 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7pHYnAH3KRgU4EejcrIV35fBzg== Thread-Topic: Response from Subject Access Request Mailbox To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: c8ca5b74-2aea-47d5-6278-08debca8fae6 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:05:08.2828 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P265MB3068 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.96.98 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.43) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.87) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: DKIM_REPUTATION(-0.72) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.69) Symbol: SPF_REPUTATION_HAM(-0.72) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.87) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.96.98(-0.68)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.98:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72199826337853] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.69) [-0.691840969515] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72137080984287] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: 3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: l/PyHOicjsaJ5U8lHBORDgeCdBP3e/9WJfHtMf3ZoegxWZpQt5RH+PSuLRIPoYrg6/gxrwek2Gk2alRo/dgGBRlUp5qJsyKOTLteJFTIvVnvOvFLPn8noRXVNH2nPTobAjoNAoVhd67CIx4d/+C7fxr23dCwcrBd7EAyeVrpLgR7JO9GixYxswjwW7eh2dXEIH3ZJN8aK5B3fCyMA60XolPog3Dr5DwrpaHSXcoPUPpcd4Kr+OTtUJwADR+hys2NOP6VbVgU0gBxb1/eERCrwtp7TWfLo4wUwY6IkHjKNBsVq0XSASkU+yW+O5130k6Rn3wUOu9o1TA1at3Di0p7axuK172xM6kTYU1eLOSKHuwNDYw0yJZqtEgJ+wuZ0aY4prZcGtYNUsDTtkMYbjLPCiKQXbqixZUKs7nkWbsVg8tODCzpB3pRfX2HikdaIX9r x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: <3OqLRedPStm4yR8EcZ7zpg@geopod-ismtpd-4> x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: c8ca5b74-2aea-47d5-6278-08debca8fae6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","dkim":"{@eastlothian.gov.uk : pass}","SPF":"fail"} [2026-05-28 11:10:18] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


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omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:10:18, 2026-05-28 11:10:18)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:10:18, 2026-05-28 11:10:18)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:10:37] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"65968c96-feb8-45e2-8060-5e277ce224fc\"}}","SPF":"fail","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.40;\tiprev=pass (mail-ukwestazon11010040.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.40;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 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Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-ukwestazon11010040.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.40;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.40 Content-Type: multipart/related; boundary=\"_004_LOYP123MB26879B48E19513894A2FDDEE9A092LOYP123MB2687GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=gQRyiHkRpIqqEJ98fBCg/EIsINvJFLD1Hb0o3F6e8v0=; b=BjWCEQC3DzUgbBeRoJZn+fE61LKKsaX93OKosA3ubLwrO97Wm6iFoXi7bTfhzPXpTkPYbVmBEMBoZW780vDM9RTXqOdqGXrpwgDeDi+j4Nbkf99C6Emv0I/6YL/YmOHfuGiPo6yGGnPbWzgCHcKjSVZKE+NPhj1iP4jaOhhlMMRpUN9UB3w5P1Dllg8b2zf0vfAa9ksEvDnxdymtGm5kKkdpnsFjUH6rW1JVSJP6/RtdLX7TnGcKgpehl0JVkeAtn+/RWR15ZwrOBZg5pKmjABVFlk4bVxImc5jJK14hdqX6g8FqhG5skFl91pd6lNWdjppPL2MmQbA0diZsMoKc8w== Date: Thu, 28 May 2026 11:10:30 +0000 From: \"SAR Team (NHS GREATER GLASGOW & CLYDE)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id QxFxVbqSQ7uR4sr-rWD7PQ for ; Thu, 28 May 2026 11:10:35.976 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYdH-00000008m0f-0032\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:10:35 +0100 Received: from mail-ukwestazon11010040.outbound.protection.outlook.com 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Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.  Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.  If you have any queries in the meantime, please do not hesitate to contact us. Kindest Regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:65968c96-feb8-45e2-8060-5e277ce224fc] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - David Moutrey Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: David Moutrey Client Reference: 100014 Client Address: 11 Montrose Terrace, Bishopbriggs, GLASGOW, G64 1JQ Date of Birth: 22/06/1954 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"1","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","content-ids":"{\"65968c96-feb8-45e2-8060-5e277ce224fc\":\"attachment1\"}","html":"

Thank you for your email.  Your request is now with our team for processing and is being dealt with in line with our requirements under Article 15 of the General Data Protection Regulation.         
         
Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.          
         
Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.          
         
If you have any queries in the meantime, please do not hesitate to contact us.         
        
Kindest Regards 

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - David Moutrey
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: David Moutrey
Client Reference: 100014
Client Address: 11 Montrose Terrace, Bishopbriggs, GLASGOW, G64 1JQ
Date of Birth: 22/06/1954
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","sender_ip":"185.151.28.76","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpkm6sde54i1j2dljknjN"}} [2026-05-28 11:10:40] production.DEBUG: Inbound email data {"SPF":"fail","to":"MMA Legal ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
","attachments":"0","sender_ip":"185.151.28.75","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.75;\tiprev=pass (mail-uksouthazon11021075.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.75;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.75 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=eastlothian.gov.uk; dmarc=pass action=none header.from=eastlothian.gov.uk; 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ARC-Seal: i=2; cv=pass; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=QAVeYl0jkduElri/2XyJ8XRdVFerJsW6vGAdnv1mdDfIa2gJ8FfnFnWwYtsX1pfzybGXEsXV9F\t iAr1/UQCdXl1bbKtQ1wyKTk4W0BtNNMX9Wd7M88EETM+ChHdoB/RRsumMYf+jba5HZ82k8XEdQ\t qNEmLbi9k/Aa8F9FQZV0X/Q9sjKk6J62Zb+PHKbdNa16WXVZlSGWl41DqTuOrv/3mZLsXYF27R\t jIiDfxQ1ph/BwfLSBCjWSEqTKXfoDZrTh1wFD6KzQgeZDYbeTPdegEtrUK17HpTvu6rylNfpqU\t iJlK7y150GFFXKktMWWfNarsJoQRDNzWoJVw/fphVvmSCQ==; ARC-Seal: i=1; a=rsa-sha256; s=arcselector10001; d=microsoft.com; cv=none; b=L9WpL00yt9ouEwragIFu854wkG7sAqxsHzoAhHpelNRHlvHqA6MphE66qkzqBIXSahgte3fXu2w+VKztyoShZ6lQHSy57OETZOOWUclBK8jSbz9eHH6n+5vcpdP4dMgEQd87qFOx17xgTW0VtSO7mZ/lOmNdrPUtj1IsVi+JrwXv5nSqDlD1zgHdUX7oYAE7AvbAe6YfTKYPGp3lVxYKJaTPxxeijtAiqEhokPR34medXOQjLZFIBOVofiSRspx9H0a8QSRzc3cVQAWYvLzFVailpoF8/AWRATTenu6gh6VZTf2Agcttn5wvmkL31ZMef4pKhuAZBZ1G2gG2kmCbIg== Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-uksouthazon11021075.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.75;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.75 Content-Type: multipart/alternative; boundary=\"_000_c70962765c764138bae1ab54a359731aLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=cCf06nS6LkPAqqqcEZS1e2tXVGL27gjBK86QBrnhxs4=; b=cA4fd/L9V64U85EVmnQQzZblEMg/pCotI9+MpzUeHF/aqFfpIjHqk8hgrYFOWQ/fYLZYxXftlFGRgEjpQzux1Lg5qpnk1RA4T3zb599fscfLAUpzDJy1wcAT51yMHMrtdvlDcAGTnffQZ/A40ysJD6zk12Q6Oqlx33RzdMG/0GZbMRdqojBcrmDRzyatoiimB68f0DeGpMOWptyvNqtnuK0bVCC+xI7rDKGMwhy8zs7mQsgJ+vwtDWrZmoljiAeA8HHb+VmDg6hkLbig8A09XlTLG0+jlC/qD/WkBCI0yMYbZhkcgbi0gzVQUjIl2ewRfpHVs2pDrqI+wja0zgdUBw== Date: Thu, 28 May 2026 11:05:31 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id j2rR5nO9TeWArl9KxbOc4g for ; Thu, 28 May 2026 11:05:34.195 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYYP-000000088yH-1B1K\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from mail-uksouthazon11021075.outbound.protection.outlook.com ([52.101.95.75] helo=LO2P265CU024.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYYP-00000002uYD-0FxH\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 11:05:31 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:05:31 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.95.75 as permitted sender) client-ip=52.101.95.75; envelope-from=sar@eastlothian.gov.uk; helo=LO2P265CU024.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 12:05:33 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7pHmJzAy9E6jKE6Is/zy/B9qXQ== Thread-Topic: Response from Subject Access Request Mailbox To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: cd24eb86-e6de-454f-8d2d-08debca908b6 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:05:31.4541 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P265MB3068 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.95.75 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.10) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.82) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.48) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.59) Symbol: SPF_REPUTATION_HAM(-0.50) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.82) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.75(-0.59)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.75:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48773178386618] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.59) [-0.59859953924213] X-Symbol: SPF_REPUTATION_HAM(-0.50) [-0.50584772908401] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: c70962765c764138bae1ab54a359731a@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: E5Hg9bS4AT97e0JgGwRtyYgfZ9b9tlT2v+X2C3glLCJKcP0cF8OA9uMZL3ukP8gZtJurYnKK9m3TOZJgAhLRqz+EcKjkpbs4GVS1j3cNlU91S0Xce3m2b4qIVGjQykDOFP57bKiYL6qFfdiL09H9/itPYzLwl6Si+51DQSpRd9t3Vfip56anLZ9q+wXET/1OJzBW2ri+XguZ4Nn+TXd+thlulqcxLCkENdKx7wCK+4LwOX8u/SI3Mv1Www1mwcfmUtP8c5FzfYsOWTGCzMXPX5x5c6fG/7s9Fi+twgel5RB3WbumQLC2xdnS55O+yma17T6O011ErDvML4Cd7ZiNTf1QUNJMNZTonuRC4mH0GT69wmd3AN+yld9Rs4vXfT9ge04iVEV0fczwzsNuqQaXGlQVjjB6H5wgsp8fo52tvNhzxctDlvxXc78d5hpE5Efz x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: cd24eb86-e6de-454f-8d2d-08debca908b6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}"} [2026-05-28 11:10:40] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


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omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:10:40, 2026-05-28 11:10:40)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:10:40, 2026-05-28 11:10:40)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 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Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:11:11] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.100.68;\tiprev=pass (mail-ukwestazon11011068.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.68;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.100.68 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=nhs.scot; 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multipart/related; boundary=\"_004_LOYP123MB2687806C243E0F09FF432A069A092LOYP123MB2687GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=HVfvJPyVssGr4b+XaesMpYpbEo8OrOp4yNtKyr1UnjI=; b=iuhq9EbKxqamTIsNJOGNx763biG3R+7CSQEVxXEDlvXFE7+vYXWYp9SPA1McbzdbCRLLRq23fpN0W81oOXUZUV8YQ1eAuy2AMv1z90YJQE7p4bKVn6z4LrxluiTCvmK+kgiGDijf/7mY1BKQSTO+AoaHXkDIAkXGvo5BlMABQ7X8urvc8lYVaVscFKhuFZ2j2cKW+uJP6LYhOtQZNZwhzDg//o+UmMZ+C4ViAseG1ZnoFV4wirThYKX8LZXC60e5WVr9kdu0q2UXRMps4PThTJ9YIkgqWkAP8JDDpBHEawfYeRnOvLAwQmafz9qUnORztK+LoDBacsNA/NzLUkVABw== Date: Thu, 28 May 2026 11:11:05 +0000 From: \"SAR Team (NHS GREATER GLASGOW & CLYDE)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id GEkmTjKgR2iPVx3D2fKncg for ; Thu, 28 May 2026 11:11:09.593 +0000 (UTC) Received: from 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LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af%7]) with mapi id 15.21.0071.011; Thu, 28 May 2026 11:11:06 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of nhs.scot designates 52.101.100.68 as permitted sender) client-ip=52.101.100.68; envelope-from=ggc.sarteam@nhs.scot; helo=CWXP265CU009.outbound.protection.outlook.com; References: Resent-Date: Thu, 28 May 2026 12:11:08 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr Michael Oreilly Thread-Index: AQHc7pGvF2F9rvBGyUmKwKY8y4tAULYjSDTI Thread-Topic: Data Subject Access Request - Mr Michael Oreilly To: MMA Legal X-Forwarded-For: ggc.sarteam@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 16d26d43-d807-41e8-cfb6-08debca9d01d X-MS-Exchange-CrossTenant-fromentityheader: Hosted 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 16d26d43-d807-41e8-cfb6-08debca9d01d x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB2687:EE_|LOYP123MB2893:EE_","dkim":"{@nhs.scot : pass}","to":"MMA Legal ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","sender_ip":"185.151.28.76","text":"Thank you for your email.  Your request is now with our team for processing and is being dealt with in line with our requirements under Article 15 of the General Data Protection Regulation. Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.  Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.  If you have any queries in the meantime, please do not hesitate to contact us. Kindest Regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c255d914-f12e-4bb1-aaaf-2204cf8af397] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","html":"

Thank you for your email.  Your request is now with our team for processing and is being dealt with in line with our requirements under Article 15 of the General Data Protection Regulation.         
         
Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.          
         
Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.          
         
If you have any queries in the meantime, please do not hesitate to contact us.         
        
Kindest Regards 

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","subject":"Re: Data Subject Access Request - Mr Michael Oreilly","attachments":"1","SPF":"fail","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"c255d914-f12e-4bb1-aaaf-2204cf8af397\"}}","content-ids":"{\"c255d914-f12e-4bb1-aaaf-2204cf8af397\":\"attachment1\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php0hfs2jsseevucpTbVWB"}} [2026-05-28 11:11:34] production.DEBUG: Inbound email data {"dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.75","SPF":"fail","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","content-ids":"{\"35b94707-1f32-4404-aae9-d0c9555df4f5\":\"attachment1\"}","html":"
Thank you for your email.  Your request is now with our team for processing and is being dealt with in line with our requirements under Article 15 of the General Data Protection Regulation.         
         
Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.          
         
Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.          
         
If you have any queries in the meantime, please do not hesitate to contact us.         
        
Kindest Regards 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","to":"MMA Legal ","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"35b94707-1f32-4404-aae9-d0c9555df4f5\"}}","text":"Thank you for your email.  Your request is now with our team for processing and is being dealt with in line with our requirements under Article 15 of the General Data Protection Regulation. Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.  Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.  If you have any queries in the meantime, please do not hesitate to contact us. Kindest Regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:35b94707-1f32-4404-aae9-d0c9555df4f5] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: MIME_BASE64_TEXT(0.10); Has text part encoded in base64 X-Symbol: IP_REPUTATION_HAM(-0.83) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.196.25(-0.60)] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.196.25:from] X-Symbol: R_SPF_ALLOW(-0.20); 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Many thanks Angela McCulloch Assistant Practice Manager Bothwell Medical Centre From: MMA Legal Sent: 28 May 2026 12:03 To: Bothwell Medical Centre Subject: Data Subject Access Request - Donald Thomas You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request - Full GP Medical Records Client Name: Donald Thomas Client Reference: 100023 Client Address: 16b, Springhill Place, Kilmarnock, KA1 2DS Date of Birth: 12/11/1961 Also Known As: Name in Care: NHS Number: Previous Addresses: Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"

These details don’t match anyone registered with this Practice.

 

Many thanks

 

 

Angela McCulloch

Assistant Practice Manager

Bothwell Medical Centre

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: Bothwell Medical Centre <BothwellMedicalCentre@lanarkshire.scot.nhs.uk>
Subject: Data Subject Access Request - Donald Thomas

 

You don't often get email from evidence@mmalegal.co.uk. Learn why this is important

Subject: Data Subject Access Request - Full GP Medical Records

 

Client Name: Donald Thomas
Client Reference: 100023
Client Address: 16b, Springhill Place, Kilmarnock, KA1 2DS
Date of Birth: 12/11/1961
Also Known As:

Name in Care:

NHS Number:
Previous Addresses:

 

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.


We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


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Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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boundary=\"_000_e3bcd9d97f6f449a92722bf584608403LO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=goYLjsWFM+VBCnigk/X7XJy/r6oqAgSqLIepWZc+BVE=; b=R+vW6R45491CJt2WTbiVGaqI5UTGbYfpY4FkBWft2kK3+pdyioz3MJDkPdaM0b/I3DoNIzAilaC/ZabGe701O4N+uKXFL6wcJW86Ud0Etuzo/PIX00u8megA1D7OgfPKHV5apsMcNqgdAlysCu2YrOERWyE4vt6RoSsHiHa0Fhk7A/2By19unxm8y71TGL6DizSP9lO5Ekr1afvQJxUAxyaorhW2eDJJBFsiZy/S/+WnIuUewurqial//abhpuntSFYERbLMmMj9Xf8sQL6+3ibesxI0adV9NvNZsN6Pp9XY8BWHu+i+uo9hJqebiV89oNC74Qpv66IUItky9uQcMA== Date: Thu, 28 May 2026 11:03:44 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id Pgeq_xePRlaUYy3r790tZA for ; Thu, 28 May 2026 11:03:48.121 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYWh-00000008hHd-030q\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:03:47 +0100 Received: from mail-uksouthazon11020139.outbound.protection.outlook.com ([52.101.196.139] helo=LO3P265CU004.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYWg-00000002p3H-3Dot\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:03:46 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 11:03:44 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:03:44 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.196.139 as permitted sender) client-ip=52.101.196.139; envelope-from=sar@eastlothian.gov.uk; helo=LO3P265CU004.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 12:03:46 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7pGmB2QpqY1BqES2xuS0jJrpOA== Thread-Topic: Response from Subject Access Request Mailbox To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 0ada8320-1181-4b1a-2178-08debca8c8b1 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:03:44.0500 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P265MB3068 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.196.139 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.10) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.84) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.48) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.62) Symbol: SPF_REPUTATION_HAM(-0.47) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.84) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.196.139(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.196.139:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48576211641415] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.62) [-0.62463744637701] X-Symbol: SPF_REPUTATION_HAM(-0.47) [-0.47777425263607] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: e3bcd9d97f6f449a92722bf584608403@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: CXGbQdqQIhHI9w0d26kXlLBAqqO6NYk1dKELRfacfagmDVfWb/jiMDxf2UgWYFV0Cm24xJv6+GSh6D5GrUMUeOrGA01VRVkh0LZ9lLeJIXqIECM8QmOmhmlH1DV3UtuusxWyVBtBy4CprzhvMAtowo1u4Lp2FdGBi8uCffz8r3jcIad/PJeQR82vDP9jZC5mS8/PMO2IBo2erM0nwYNXR/PsGhVpzUDxrAlIg4+1WIpl0H6RftwN8L/mhBftEm2BDe7RrZW07Ha3+dkEtnX3ebPE3cYfjAUlp9745xkqQFrWrV/Wawn8mK81YRiIEx5jQIgi+vz7UPcnDMh5kEVWzua1GlPmf1oNcHBFza1ZowO6IlZFeAQLE/z+DydyHEHQqsvbHWUTc5ttqWjQzMCKMgNYAMpBudqxjSCRxTcPMmR2PHsgfbE8r2sRehgZnCiW x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0ada8320-1181-4b1a-2178-08debca8c8b1 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}","to":"MMA Legal ","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","SPF":"fail"} [2026-05-28 11:11:56] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


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Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:11:56, 2026-05-28 11:11:56)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:11:56, 2026-05-28 11:11:56)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 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Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:12:04] production.DEBUG: Inbound email data {"from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.35;\tiprev=pass (mail-uksouthazon11011035.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.35;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) 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Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-uksouthazon11011035.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.35;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.35 Content-Type: multipart/related; boundary=\"_004_LOYP123MB26874A3832201779F1E576F69A092LOYP123MB2687GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=m2HU4+HhOUezPFjkfWnmHztboDijwGVOFlRMyLMx0ZQ=; b=tquuRghszr2lY/KslWyRDEolQgGkPfxElbca+nm0KawatGZv+Y2xXD74QVIRU8aSPpXt0fMUlmJ7dKh9opfvs3B4xXxUdsAOeuqaBPx7StqYlnqbvYW3xWbXB4VluEcjct6YGUpU+FJ6FTYvqkd3Gd6U21A6ro0pz1WYAhZ8rNvnXBYyrz0FmKw56v41l55J/f5hGCanO8CdTIUnplZ8nQrSbtBWYj6Ya84S+O+FFRQ4ovjRzp+F00AaRO8tD+G0lHpTLOaMFJcPphAbQd3Mrc8ND8zoQ2IR+RLjPmE+QBjcURKoI51eVW1V0AFAuLyJyY20V4mNhzzk2N3+o+Q8gg== Date: Thu, 28 May 2026 11:11:50 +0000 From: \"SAR Team (NHS GREATER GLASGOW & CLYDE)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id DYt-bzr9SUeUIc2-6AGQ3w for ; Thu, 28 May 2026 11:12:00.414 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYec-00000008CTc-3HTp\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:11:58 +0100 Received: from mail-uksouthazon11011035.outbound.protection.outlook.com ([52.101.95.35] helo=LO2P265CU024.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYec-00000003Fsm-28uu\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:11:58 +0100 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:ea::7) by CWLP123MB7204.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:1f5::16) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 11:11:50 +0000 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af]) by LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af%7]) with mapi id 15.21.0071.011; Thu, 28 May 2026 11:11:50 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of nhs.scot designates 52.101.95.35 as permitted sender) client-ip=52.101.95.35; envelope-from=ggc.sarteam@nhs.scot; helo=LO2P265CU024.outbound.protection.outlook.com; References: Resent-Date: Thu, 28 May 2026 12:11:58 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr Daniel Egan Thread-Index: AQHc7pGjHuRw2Y+/qk6SKVIx4qKMGbYjSGlL Thread-Topic: Data Subject Access Request - Mr Daniel Egan To: MMA Legal X-Forwarded-For: ggc.sarteam@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: c03c9bd5-68f4-4419-a55c-08debca9ea99 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:11:50.3562 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: gH9645r4zfC8Cke602IxtRYQc7thKsQIJhb2KBGmjkHbBmfQ5rbJTH6baxWYzURKvBjdOqPxO4FYPk625FC3EvSvpKas6AgBt1/yupan5YA= 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FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: MIME_BASE64_TEXT(0.10); Has text part encoded in base64 X-Symbol: IP_REPUTATION_HAM(-0.86) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.35(-0.63)] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.35:from] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69443949681349] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.64) [-0.64083183863877] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67916784165723] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB26874A3832201779F1E576F69A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.0 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: c03c9bd5-68f4-4419-a55c-08debca9ea99 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB2687:EE_|CWLP123MB7204:EE_","to":"MMA Legal ","text":"Thank you for your email.  Your request is now with our team for processing and is being dealt with in line with our requirements under Article 15 of the General Data Protection Regulation. Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.  Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.  If you have any queries in the meantime, please do not hesitate to contact us. Kindest Regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:e70850a5-7a34-4144-8c69-ecaf3aee9dcc] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Daniel Egan Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Daniel Egan Client Reference: 100401 Client Address: 3/1, 98, Montague Street, Isle Of Bute, Renfrewshire, PA20 0HJ Date of Birth: 12/02/1954 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","dkim":"{@nhs.scot : pass}","SPF":"fail","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","subject":"Re: Data Subject Access Request - Mr Daniel Egan","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"e70850a5-7a34-4144-8c69-ecaf3aee9dcc\"}}","html":"
Thank you for your email.  Your request is now with our team for processing and is being dealt with in line with our requirements under Article 15 of the General Data Protection Regulation.         
         
Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.          
         
Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.          
         
If you have any queries in the meantime, please do not hesitate to contact us.         
        
Kindest Regards 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Daniel Egan
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Daniel Egan
Client Reference: 100401
Client Address: 3/1, 98, Montague Street, Isle Of Bute, Renfrewshire, PA20 0HJ
Date of Birth: 12/02/1954
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.47); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: MIME_BASE64_TEXT(0.10); Has text part encoded in base64 X-Symbol: IP_REPUTATION_HAM(-0.89) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.195.19(-0.66)] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.19:from] X-Symbol: R_SPF_ALLOW(-0.20); 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Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.  Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.  If you have any queries in the meantime, please do not hesitate to contact us. Kindest Regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:bfed3e87-bf3c-4418-8440-dfe7c813bc69] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Caroline Welsh Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mrs Caroline Welsh Client Reference: 100009 Client Address: 9 St. Michaels Place, Kilwinning, Ayrshire, KA13 6FA Date of Birth: 30/10/1977 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","dkim":"{@nhs.scot : pass}","to":"MMA Legal ","html":"
Thank you for your email.  Your request is now with our team for processing and is being dealt with in line with our requirements under Article 15 of the General Data Protection Regulation.         
         
Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.          
         
Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.          
         
If you have any queries in the meantime, please do not hesitate to contact us.         
        
Kindest Regards 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Caroline Welsh
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mrs Caroline Welsh
Client Reference: 100009
Client Address: 9 St. Michaels Place, Kilwinning, Ayrshire, KA13 6FA
Date of Birth: 30/10/1977
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.  Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.  If you have any queries in the meantime, please do not hesitate to contact us. Kindest Regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:b44dd65c-0dd4-4a7d-968e-019c73c87647] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Lorraine Moffat Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Lorraine Moffat Client Reference: 100035 Client Address: 3 Greenhill Court, Flat 44, Glasgow, G732DH Date of Birth: 02/04/1968 Also Known As: Lorriane Nichols Name in Care: Lorriane Nichols NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Thank you for your email.  Your request is now with our team for processing and is being dealt with in line with our requirements under Article 15 of the General Data Protection Regulation.         
         
Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.          
         
Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.          
         
If you have any queries in the meantime, please do not hesitate to contact us.         
        
Kindest Regards 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Lorraine Moffat
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Lorraine Moffat
Client Reference: 100035
Client Address: 3 Greenhill Court, Flat 44, Glasgow, G732DH
Date of Birth: 02/04/1968
Also Known As: Lorriane Nichols
Name in Care: Lorriane Nichols
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
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\"\"

 

 

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","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","to":"MMA Legal ","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"b44dd65c-0dd4-4a7d-968e-019c73c87647\"}}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpih0d9ijtjn69deYoYZS"}} [2026-05-28 11:12:57] production.DEBUG: Inbound email data {"SPF":"pass","to":"\"evidence@mmalegal.co.uk\" ","from":"\"Tracey Malone (AA Maybole Medical Practice)\"\t","subject":"Automatic reply: Ref: 100032","text":"I am currently out of the office and will return to my desk on Friday 29th May 2026, please contact the Practice on 01655 882708 if anything urgent. Many thanks Tracey :) -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"

I am currently out of the office and will return to my desk on Friday 29th May 2026, please contact the Practice on 01655 882708 if anything urgent.  Many thanks

Tracey :)

 

 

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Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.  Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.  If you have any queries in the meantime, please do not hesitate to contact us. Kindest Regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:12cef443-761d-4189-bcb0-55dfabe2b014] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Lesley brown Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Lesley brown Client Reference: 100033 Client Address: 7 Howes Brae, ML12 6FA Date of Birth: 08/05/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. 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Thank you for your email.  Your request is now with our team for processing and is being dealt with in line with our requirements under Article 15 of the General Data Protection Regulation.         
         
Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.          
         
Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.          
         
If you have any queries in the meantime, please do not hesitate to contact us.         
        
Kindest Regards 

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Lesley brown
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Lesley brown
Client Reference: 100033
Client Address: 7 Howes Brae, ML12 6FA
Date of Birth: 08/05/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
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--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"1","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpmo88g3ssr6vd0D9IMQn"}} [2026-05-28 11:13:48] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","text":"Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.196.16;\tiprev=pass (mail-uksouthazon11010016.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.16;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.196.16 ARC-Authentication-Results: i=1; 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Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","subject":"Subject Access Request","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php3m00prhtelk24HTzfuq"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpp8s088edqo227dp5ZOv"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpsf34qmibkgo76Rr15Qu"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php2hp411qeqtfd4BZNv8O"}} [2026-05-28 11:13:48] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Clients personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records six years after the date of last entry
  • Maternity records 25 years after the birth of the last child
  • Childrens and young peoples records until the child or young persons 25th birthday.
  • Mental health records 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Clients personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records six years after the date of last entry * Maternity records 25 years after the birth of the last child * Childrens and young peoples records until the child or young persons 25th birthday. * Mental health records 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 11:13:48, 2026-05-28 11:13:48)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 11:13:48, 2026-05-28 11:13:48)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:14:02] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","text":"This mailbox is checked every weekday morning and afternoon excluding public holidays. 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Thu, 28 May 2026 11:03:50 +0000 Received: from LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM ([::1]) by LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM ([fe80::6951:d846:a816:c53d%6]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:03:50 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of CWXP265CU009.outbound.protection.outlook.com designates 52.102.166.22 as permitted sender) client-ip=52.102.166.22; envelope-from=postmaster@CWXP265CU009.outbound.protection.outlook.com; helo=CWXP265CU009.outbound.protection.outlook.com; References: Resent-Date: Thu, 28 May 2026 12:03:54 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Automatic reply: Data Subject Access Request - Shirley Young Thread-Index: AQHc7pGojTxVDzPP/Um2XPKZMYn2rbYjRjAY Thread-Topic: Data Subject Access Request - Shirley Young To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 68b8dcaa-35ad-4206-07c7-08debca8cc97 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:03:50.5870 (UTC) X-MS-Exchange-Inbox-Rules-Loop: BothwellMedicalCentre@lanarkshire.scot.nhs.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LOYP123MB2942 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.102.166.22 X-OriginatorOrg: lanarkshire.scot.nhs.uk X-Spam-Report: Action: no action Symbol: GENERIC_REPUTATION(-0.74) Symbol: FROM_HAS_DN(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.18) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: DMARC_POLICY_SOFTFAIL(0.10) Symbol: IP_REPUTATION_HAM(-0.96) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.54) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_ALLOW(-1.00) Symbol: SPF_REPUTATION_HAM(-0.72) Symbol: DKIM_TRACE(0.00) X-Symbol: GENERIC_REPUTATION(-0.74) [-0.74233871329585] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.18); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: DMARC_POLICY_SOFTFAIL(0.10); DMARC failed [scot.nhs.uk : SPF not aligned (relaxed), DKIM not aligned (relaxed), none] X-Symbol: IP_REPUTATION_HAM(-0.96) [asn: 8075(-0.23), country: US(-0.01), ip: 52.102.166.22(-0.73)] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.102.166.22:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.102.0.0/16:c] X-Symbol: DKIM_REPUTATION(-0.54) [-0.54070436597321] X-Symbol: RCPT_COUNT_ONE(0.00); 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x-microsoft-antispam: BCL:0;ARA:13230040|50650200027|1800799024|10070799003|366016|376014|8096899003|12063799003|6133799003|22082099003|18002099003|5133699003|11063799006|56012099006|80100003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: DLl9jgJzXhGxbjf17QyrrPUZs2suPyGwmz1GU/uXixg9tsE9ZERehX71zcXwc0vqihk6TsWBaNcVlm0ToDkxfkoZ4jf8e1+gwy9Np8NqSRU12gklXY43P4XxM+FVq7BloPGSxNawNT1gUBjdYXYPPk9kIpuZYINx4olrhkr9nbJmnS7TQNRrD2mPpUgNZMcc+n713HinybCA4pzdLjF/N+/b7dPAEUTMCHmwPIuToVnxN+37KqBIDkSy/BW8VwYradflZegxyQMp0ttxeapFgpnVLe/ZoPsMz5INE19T26EOGNksqKQzetfsIFAuTzSJ8Jm6u68xX7LPcMaPPhz+s5UP83NJbaN3ndzdin/BDm9zeThb+JkDojGpDX02a0mSxc1oMZE6t1CPLaZSGtOLrxIKooQwhTFGX2Mt5EUr1smzypdlrz9jWLIUWvRJKRjI x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 68b8dcaa-35ad-4206-07c7-08debca8cc97 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P123MB1872:EE_|LOYP123MB2942:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\"}","dkim":"{@scottish.onmicrosoft.com : pass}","sender_ip":"185.151.28.82","to":"MMA Legal ","from":"Bothwell Medical Centre ","subject":"Automatic reply: Data Subject Access Request - Shirley Young","html":"

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"0","SPF":"pass"} [2026-05-28 11:14:02] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xB7;\x0A\x0A\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

          prescription requests

          test results or 

          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: appointment requests-unless you have received a message asking that you email us for a CDM appointment. prescription requests test results or general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 11:14:02, 2026-05-28 11:14:02)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 11:14:02, 2026-05-28 11:14:02)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:14:19] production.DEBUG: Inbound email data {"from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","dkim":"{@nhs.scot : pass}","to":"MMA Legal ","attachments":"1","sender_ip":"185.151.28.75","html":"
Thank you for your email.  Your request is now with our team for processing and is being dealt with in line with our requirements under Article 15 of the General Data Protection Regulation.         
         
Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.          
         
Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.          
         
If you have any queries in the meantime, please do not hesitate to contact us.         
        
Kindest Regards 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Kevin Reynolds
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Kevin Reynolds
Client Reference: 100330
Client Address: 103 Old Monkland Road , Coatbridge , ML5 5EX
Date of Birth: 17/07/1979
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
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Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.  Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.  If you have any queries in the meantime, please do not hesitate to contact us. Kindest Regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:99a9c01a-8cb0-45a3-8144-fa701a3700e2] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Kevin Reynolds Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Kevin Reynolds Client Reference: 100330 Client Address: 103 Old Monkland Road , Coatbridge , ML5 5EX Date of Birth: 17/07/1979 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"99a9c01a-8cb0-45a3-8144-fa701a3700e2\"}}","content-ids":"{\"99a9c01a-8cb0-45a3-8144-fa701a3700e2\":\"attachment1\"}","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjkn83sdmp92n8ZTvqkT"}} [2026-05-28 11:14:20] production.DEBUG: Inbound email data {"SPF":"fail","to":"MMA Legal ","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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boundary=\"_000_3abc28af1ee54a84adf9201ddb88b67eLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=4NW9pOSc1b7SZovCplnZl401uDNwSU1XDnmvg2DDxmY=; b=j6kLR5KxI7CuPmrBr6Nmd0h4Qvsew77pjWFmhWzdlz/RdJBJJ1UstkFF6pZDFXwvXIo9IT/oW1AkrxEBUKuvZpVUlppVmhZ8W4ELNs7ZfEyYqu3QRNuh6CHQXkBvMeak4TrnRjc7fsuhOmdSCWQU1oKJ8UzKkKyUfFFbsFMmsWt0Z5pDOgQO7qme0Q32SAyx99o0JPlro/AiYSiykpdHTnEyqpgH4pU/WUEUVVrNRaa1dpB1uSgW9hrF4tx0B1zmCBiLnhzDrxd6vSLnY6ZTgAZbjEgtl9G6NbJKMl9egNvOd20TWjsiXofSA6COpgXBMYNf3ySDabqtyY14aW0odg== Date: Thu, 28 May 2026 11:05:08 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: <3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id otkJanlPTB6eca6nTUre8w for ; Thu, 28 May 2026 11:05:11.954 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYY2-000000088fP-1VCy\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:10 +0100 Received: from mail-uksouthazon11022098.outbound.protection.outlook.com ([52.101.96.98] helo=LO0P265CU003.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYY2-0000000E7uJ-0EMc\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:05:10 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.87) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.96.98(-0.68)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.98:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72199826337853] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.69) [-0.691840969515] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72137080984287] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: 3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: l/PyHOicjsaJ5U8lHBORDgeCdBP3e/9WJfHtMf3ZoegxWZpQt5RH+PSuLRIPoYrg6/gxrwek2Gk2alRo/dgGBRlUp5qJsyKOTLteJFTIvVnvOvFLPn8noRXVNH2nPTobAjoNAoVhd67CIx4d/+C7fxr23dCwcrBd7EAyeVrpLgR7JO9GixYxswjwW7eh2dXEIH3ZJN8aK5B3fCyMA60XolPog3Dr5DwrpaHSXcoPUPpcd4Kr+OTtUJwADR+hys2NOP6VbVgU0gBxb1/eERCrwtp7TWfLo4wUwY6IkHjKNBsVq0XSASkU+yW+O5130k6Rn3wUOu9o1TA1at3Di0p7axuK172xM6kTYU1eLOSKHuwNDYw0yJZqtEgJ+wuZ0aY4prZcGtYNUsDTtkMYbjLPCiKQXbqixZUKs7nkWbsVg8tODCzpB3pRfX2HikdaIX9r x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: <3OqLRedPStm4yR8EcZ7zpg@geopod-ismtpd-4> x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: c8ca5b74-2aea-47d5-6278-08debca8fae6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","sender_ip":"185.151.28.75"} [2026-05-28 11:14:20] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


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omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:14:20, 2026-05-28 11:14:20)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:14:20, 2026-05-28 11:14:20)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 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Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:14:41] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.75;\tiprev=pass (mail-uksouthazon11021075.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.75;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.75 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass 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mx.stackmail.com;\tiprev=pass (mail-uksouthazon11021075.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.75;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.75 Content-Type: multipart/alternative; boundary=\"_000_c70962765c764138bae1ab54a359731aLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=cCf06nS6LkPAqqqcEZS1e2tXVGL27gjBK86QBrnhxs4=; b=cA4fd/L9V64U85EVmnQQzZblEMg/pCotI9+MpzUeHF/aqFfpIjHqk8hgrYFOWQ/fYLZYxXftlFGRgEjpQzux1Lg5qpnk1RA4T3zb599fscfLAUpzDJy1wcAT51yMHMrtdvlDcAGTnffQZ/A40ysJD6zk12Q6Oqlx33RzdMG/0GZbMRdqojBcrmDRzyatoiimB68f0DeGpMOWptyvNqtnuK0bVCC+xI7rDKGMwhy8zs7mQsgJ+vwtDWrZmoljiAeA8HHb+VmDg6hkLbig8A09XlTLG0+jlC/qD/WkBCI0yMYbZhkcgbi0gzVQUjIl2ewRfpHVs2pDrqI+wja0zgdUBw== Date: Thu, 28 May 2026 11:05:31 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id j2rR5nO9TeWArl9KxbOc4g for ; Thu, 28 May 2026 11:05:34.195 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYYP-000000088yH-1B1K\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from mail-uksouthazon11021075.outbound.protection.outlook.com ([52.101.95.75] helo=LO2P265CU024.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYYP-00000002uYD-0FxH\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 11:05:31 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:05:31 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.95.75 as permitted sender) client-ip=52.101.95.75; envelope-from=sar@eastlothian.gov.uk; helo=LO2P265CU024.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 12:05:33 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7pHmJzAy9E6jKE6Is/zy/B9qXQ== Thread-Topic: Response from Subject Access Request Mailbox To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: cd24eb86-e6de-454f-8d2d-08debca908b6 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:05:31.4541 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P265MB3068 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.95.75 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.10) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.82) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.48) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.59) Symbol: SPF_REPUTATION_HAM(-0.50) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.82) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.75(-0.59)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.75:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48773178386618] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.59) [-0.59859953924213] X-Symbol: SPF_REPUTATION_HAM(-0.50) [-0.50584772908401] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: c70962765c764138bae1ab54a359731a@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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E5Hg9bS4AT97e0JgGwRtyYgfZ9b9tlT2v+X2C3glLCJKcP0cF8OA9uMZL3ukP8gZtJurYnKK9m3TOZJgAhLRqz+EcKjkpbs4GVS1j3cNlU91S0Xce3m2b4qIVGjQykDOFP57bKiYL6qFfdiL09H9/itPYzLwl6Si+51DQSpRd9t3Vfip56anLZ9q+wXET/1OJzBW2ri+XguZ4Nn+TXd+thlulqcxLCkENdKx7wCK+4LwOX8u/SI3Mv1Www1mwcfmUtP8c5FzfYsOWTGCzMXPX5x5c6fG/7s9Fi+twgel5RB3WbumQLC2xdnS55O+yma17T6O011ErDvML4Cd7ZiNTf1QUNJMNZTonuRC4mH0GT69wmd3AN+yld9Rs4vXfT9ge04iVEV0fczwzsNuqQaXGlQVjjB6H5wgsp8fo52tvNhzxctDlvxXc78d5hpE5Efz x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: cd24eb86-e6de-454f-8d2d-08debca908b6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","dkim":"{@eastlothian.gov.uk : pass}","to":"MMA Legal ","subject":"Response from Subject Access Request Mailbox","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.75","SPF":"fail","from":"Subject Access Request ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}"} [2026-05-28 11:14:41] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:14:41, 2026-05-28 11:14:41)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:14:41, 2026-05-28 11:14:41)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:15:05] production.DEBUG: Inbound email data {"from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","text":"Thank you for your email.  Your request is now with our team for processing and is being dealt with in line with our requirements under Article 15 of the General Data Protection Regulation. Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.  Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.  If you have any queries in the meantime, please do not hesitate to contact us. Kindest Regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:8304cbed-bb1c-4951-855e-ce741bbd58ac] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Craig David Palmer Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Craig David Palmer Client Reference: 100331 Client Address: 104 Crossmill Avenue , Barrhead Glasgow , G78 1AX Date of Birth: 27/07/1968 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Thank you for your email.  Your request is now with our team for processing and is being dealt with in line with our requirements under Article 15 of the General Data Protection Regulation.         
         
Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.          
         
Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.          
         
If you have any queries in the meantime, please do not hesitate to contact us.         
        
Kindest Regards 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Craig David Palmer
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Craig David Palmer
Client Reference: 100331
Client Address: 104 Crossmill Avenue , Barrhead Glasgow , G78 1AX
Date of Birth: 27/07/1968
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Thank you for your email.  Your request is now with our team for processing and is being dealt with in line with our requirements under Article 15 of the General Data Protection Regulation.         
         
Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.          
         
Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.          
         
If you have any queries in the meantime, please do not hesitate to contact us.         
        
Kindest Regards 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Miss Janice Nicol
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Janice Nicol
Client Reference: 100326
Client Address: 163, Barrowfield Street, Glasgow, G40 3QZ
Date of Birth: 12/04/1974
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","sender_ip":"185.151.28.76","SPF":"fail","to":"MMA Legal ","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","content-ids":"{\"809f4000-d454-4e9d-a36b-75bc5b2d8b4a\":\"attachment1\"}","text":"Thank you for your email.  Your request is now with our team for processing and is being dealt with in line with our requirements under Article 15 of the General Data Protection Regulation. Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.  Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.  If you have any queries in the meantime, please do not hesitate to contact us. Kindest Regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:809f4000-d454-4e9d-a36b-75bc5b2d8b4a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Miss Janice Nicol Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Janice Nicol Client Reference: 100326 Client Address: 163, Barrowfield Street, Glasgow, G40 3QZ Date of Birth: 12/04/1974 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","subject":"Re: Data Subject Access Request - Miss Janice Nicol","attachments":"1","dkim":"{@nhs.scot : pass}","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.25;\tiprev=pass (mail-ukwestazon11010025.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.25;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.25 ARC-Authentication-Results: i=1; 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Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.  Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.  If you have any queries in the meantime, please do not hesitate to contact us. Kindest Regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d462ce18-95e8-46f8-93e0-620411653741] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Paul Ryan Carroll Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Paul Ryan Carroll Client Reference: 100318 Client Address: 13 Maimhor Road, Seamill West Kilbride , KA23 9EE Date of Birth: 13/04/1984 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.27;\tiprev=pass (mail-ukwestazon11010027.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.27;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.27 ARC-Authentication-Results: i=1; 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Thank you for your email.  Your request is now with our team for processing and is being dealt with in line with our requirements under Article 15 of the General Data Protection Regulation.         
         
Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.          
         
Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.          
         
If you have any queries in the meantime, please do not hesitate to contact us.         
        
Kindest Regards 

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Paul Ryan Carroll
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Paul Ryan Carroll
Client Reference: 100318
Client Address: 13 Maimhor Road, Seamill West Kilbride , KA23 9EE
Date of Birth: 13/04/1984
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","attachments":"1","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpkeauqqpupfctb07sp65"}} [2026-05-28 11:16:14] production.DEBUG: Inbound email data {"content-ids":"{\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\":\"attachment2\",\"75e976b3-916e-4f96-8141-0db6a58e99f6\":\"attachment1\"}","html":"
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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boundary=\"_005_LO0P123MB6414497771D5066ED881094BB10A2LO0P123MB6414GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=n8xbfnX4BcU2OjNT511nBap0nOY/cMN8In3zSKckPLk=; b=riWSRPiLLR18w+NfS+2vVGVLnSLG8m74BtjqIIeYocQj60sKCfidh9q4iHkYGyXzQQvZWzSfrCjV8OAl0w1JMK/ya6xHuRCOua5MrqHhUHOtP2a6TzJZ4Z5NdHeXt/dpat7PAZDuZZzo+xzzcfjV9ZMlCyO6lXUvr7GovafwQXkY40hXAectdAIaCNQKmrs5nbXzqJ9fMiopyxGsFsNw6Ae990RiInEUASIZbblzl+TFuMN0AiMwV+V9PWXBBUcr9D5U4S/rqdgiTA0ovsz4JJiP8nf5uT0dk7vSIHUdbMVTdvhq4uS9L60g0erWBjdTr3PdDK/QoCTeOIBv7g9UVg== Date: Mon, 25 May 2026 15:01:33 +0000 From: \"Jenna Omand (NHS Greater Glasgow and Clyde)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 3FBktCrjQmSOhFDbXkGoEg for ; Mon, 25 May 2026 15:01:37.129 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRWoB-00000005NXh-43I1\tfor evidence@parse.mmalegal.co.uk;\tMon, 25 May 2026 16:01:36 +0100 Received: from mail-uksouthazon11012024.outbound.protection.outlook.com ([52.101.96.24] helo=LO0P265CU003.outbound.protection.outlook.com)\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRWoB-00000001sZG-1CX2\tfor evidence@mmalegal.co.uk;\tMon, 25 May 2026 16:01:35 +0100 Received: from LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:28d::13) by LO0P123MB7005.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:336::13) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.19; 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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.46); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.83) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.96.24(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.24:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.74) [-0.74519977928378] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.61) [-0.6182150707737] X-Symbol: SPF_REPUTATION_HAM(-0.73) [-0.73297515706604] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LO0P123MB6414497771D5066ED881094BB10A2@LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -4.2 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Enabled=True;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_SiteId=10efe0bd-a030-4bca-809c-b5e6745e499a;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_SetDate=2026-05-25T15:01:32.861Z;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Name=Unprotected - Marked as Sensitive;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_ContentBits=1;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Method=Standard; x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(366016)(376014)(19092799006)(6049299003)(38070700021)(8096899003)(4053099003)(4013099003)(56012099003)(22082099003)(6133799003)(18002099003)(11063799006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|366016|376014|19092799006|6049299003|38070700021|8096899003|4053099003|4013099003|56012099003|22082099003|6133799003|18002099003|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 2e00e072-a252-4f53-6122-08deba6e8287 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P123MB6414:EE_|LO0P123MB7005:EE_","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","subject":"Re: Subject Access Request","dkim":"{@nhs.scot : pass}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"75e976b3-916e-4f96-8141-0db6a58e99f6\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\"}}","text":"Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"2","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php4offc61e7dcp6jv3TrT"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php6m562ip49mf95dqET4b"}} [2026-05-28 11:16:14] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 11:16:14, 2026-05-28 11:16:14)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 11:16:14, 2026-05-28 11:16:14)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:16:31] production.DEBUG: Inbound email data {"content-ids":"{\"3c4c3700-754c-4af3-acce-8f9af8b1fab7\":\"attachment1\"}","html":"
Thank you for your email.  Your request is now with our team for processing and is being dealt with in line with our requirements under Article 15 of the General Data Protection Regulation.         
         
Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.          
         
Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.          
         
If you have any queries in the meantime, please do not hesitate to contact us.         
        
Kindest Regards 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"3c4c3700-754c-4af3-acce-8f9af8b1fab7\"}}","text":"Thank you for your email.  Your request is now with our team for processing and is being dealt with in line with our requirements under Article 15 of the General Data Protection Regulation. Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.  Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.  If you have any queries in the meantime, please do not hesitate to contact us. Kindest Regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:3c4c3700-754c-4af3-acce-8f9af8b1fab7] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.15;\tiprev=pass (mail-uksouthazon11011015.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.15;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.15 ARC-Authentication-Results: i=1; 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Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.  Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.  If you have any queries in the meantime, please do not hesitate to contact us. Kindest Regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:6c94faaa-cbba-43b8-afd1-a14873c47385] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Sheila Kerr Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mrs Sheila Kerr Client Reference: 100298 Client Address: 198B Cultenhove Road , Stirling, FK7 9EF Date of Birth: 02/07/1971 Also Known As: Sheila Mckirdy Name in Care: Sheila Mckirdy NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"1","to":"MMA Legal ","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.196.33;\tiprev=pass (mail-uksouthazon11010033.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.33;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.196.33 ARC-Authentication-Results: i=1; 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Thank you for your email.  Your request is now with our team for processing and is being dealt with in line with our requirements under Article 15 of the General Data Protection Regulation.         
         
Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.          
         
Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.          
         
If you have any queries in the meantime, please do not hesitate to contact us.         
        
Kindest Regards 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Sheila Kerr
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mrs Sheila Kerr
Client Reference: 100298
Client Address: 198B Cultenhove Road , Stirling, FK7 9EF
Date of Birth: 02/07/1971
Also Known As: Sheila Mckirdy
Name in Care: Sheila Mckirdy
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

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","SPF":"fail","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"6c94faaa-cbba-43b8-afd1-a14873c47385\"}}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.76","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpai4h15fphnsh2quvg3X"}} [2026-05-28 11:16:57] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.76","SPF":"fail","to":"MMA Legal ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


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boundary=\"_000_e3bcd9d97f6f449a92722bf584608403LO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=goYLjsWFM+VBCnigk/X7XJy/r6oqAgSqLIepWZc+BVE=; b=R+vW6R45491CJt2WTbiVGaqI5UTGbYfpY4FkBWft2kK3+pdyioz3MJDkPdaM0b/I3DoNIzAilaC/ZabGe701O4N+uKXFL6wcJW86Ud0Etuzo/PIX00u8megA1D7OgfPKHV5apsMcNqgdAlysCu2YrOERWyE4vt6RoSsHiHa0Fhk7A/2By19unxm8y71TGL6DizSP9lO5Ekr1afvQJxUAxyaorhW2eDJJBFsiZy/S/+WnIuUewurqial//abhpuntSFYERbLMmMj9Xf8sQL6+3ibesxI0adV9NvNZsN6Pp9XY8BWHu+i+uo9hJqebiV89oNC74Qpv66IUItky9uQcMA== Date: Thu, 28 May 2026 11:03:44 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id Pgeq_xePRlaUYy3r790tZA for ; Thu, 28 May 2026 11:03:48.121 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYWh-00000008hHd-030q\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:03:47 +0100 Received: from mail-uksouthazon11020139.outbound.protection.outlook.com ([52.101.196.139] helo=LO3P265CU004.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYWg-00000002p3H-3Dot\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:03:46 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 11:03:44 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:03:44 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.196.139 as permitted sender) client-ip=52.101.196.139; envelope-from=sar@eastlothian.gov.uk; helo=LO3P265CU004.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 12:03:46 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7pGmB2QpqY1BqES2xuS0jJrpOA== Thread-Topic: Response from Subject Access Request Mailbox To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 0ada8320-1181-4b1a-2178-08debca8c8b1 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:03:44.0500 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P265MB3068 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.196.139 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.10) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.84) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.48) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.62) Symbol: SPF_REPUTATION_HAM(-0.47) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.84) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.196.139(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.196.139:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48576211641415] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.62) [-0.62463744637701] X-Symbol: SPF_REPUTATION_HAM(-0.47) [-0.47777425263607] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: e3bcd9d97f6f449a92722bf584608403@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: jgD1tNBGxUOk6c/o87ZBvejkejj5CAB5t0UI7oeS2gqbcfaMsyhLEqB9GzXYZsIxQxD9SJXgurXUa0WNihNKb+S/hDcnBxOCUKAMmOIo4p88nda06j+70KZxTqIRuMpIowv9fx8x2K/PZtrrt7Zsb9GK1vOh+E0ZOtVyJLVFgzv/GbNFB8PzH8Qm9a7JCHoOnb/Dq6NBBBJ3bw+58uE/NkcaiQbfw0L/0LcdNsAksENCIBTYJ2ebERUhIbeMwsFkDw7jK/q5oVBdRIGDtLIX9MR7TnbwXw1wY6VPZwEmqn+GeQD2Z3Zwg8zHlo7z9+1LG+4KtDNne0vL5A0JFThXJuZV//VB6dhXu4mV1r0Q9FUkT10ljIA+hNqAiU8ZB4CPGALIf+zi9X0zbJ3DiTKzzVPAhZ8fK7gXgHX9C2kz2DDOEy3vOv0y8RXmRrIBwDGLicimtrGe/iYn/8kNWWUGboU4eCSATZJ4/IBMZrEJ7uXvDH4L51qhmyNSwXgpFTxcNvTxfFH7vR7X/bfhtcWRKX9WhfbAwGsTi0wrPEBKGCR+cDWPxNWPykAR0cikdmmhF2vrRewR6yd7u/dIp88YIpf4s+ijyeoRaejssDncfiGHEr2waHZNogy19GYZi2dw9QOSF1RhbPa3Hcgb02uX9g== x-ms-exchange-antispam-messagedata-0: CXGbQdqQIhHI9w0d26kXlLBAqqO6NYk1dKELRfacfagmDVfWb/jiMDxf2UgWYFV0Cm24xJv6+GSh6D5GrUMUeOrGA01VRVkh0LZ9lLeJIXqIECM8QmOmhmlH1DV3UtuusxWyVBtBy4CprzhvMAtowo1u4Lp2FdGBi8uCffz8r3jcIad/PJeQR82vDP9jZC5mS8/PMO2IBo2erM0nwYNXR/PsGhVpzUDxrAlIg4+1WIpl0H6RftwN8L/mhBftEm2BDe7RrZW07Ha3+dkEtnX3ebPE3cYfjAUlp9745xkqQFrWrV/Wawn8mK81YRiIEx5jQIgi+vz7UPcnDMh5kEVWzua1GlPmf1oNcHBFza1ZowO6IlZFeAQLE/z+DydyHEHQqsvbHWUTc5ttqWjQzMCKMgNYAMpBudqxjSCRxTcPMmR2PHsgfbE8r2sRehgZnCiW x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0ada8320-1181-4b1a-2178-08debca8c8b1 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}"} [2026-05-28 11:16:58] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:16:58, 2026-05-28 11:16:58)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:16:58, 2026-05-28 11:16:58)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:17:14] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"497d4e25-c64d-4fcb-a02f-c7ff2985d655\"}}","sender_ip":"185.151.28.76","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","html":"

Thank you for your email.  Your request is now with our team for processing and is being dealt with in line with our requirements under Article 15 of the General Data Protection Regulation.         
         
Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.          
         
Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.          
         
If you have any queries in the meantime, please do not hesitate to contact us.         
        
Kindest Regards 

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.  Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.  If you have any queries in the meantime, please do not hesitate to contact us. Kindest Regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:497d4e25-c64d-4fcb-a02f-c7ff2985d655] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"1","content-ids":"{\"497d4e25-c64d-4fcb-a02f-c7ff2985d655\":\"attachment1\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phppo13coeij4a42R0VsYM"}} [2026-05-28 11:17:50] production.DEBUG: Inbound email data {"from":"Archives ","text":"Hi Many thanks for your email. Redgorton House School was a privately owned school for girls (owned by a Belinda Gorman) and was not a Council run facility. The school was closed and the building was sold @2005. No records for this school have been deposited with us, nor do we have any other information on it. It was privately run and there is no onus to pass their records to us, and we are not aware of what happened to the records. I am sorry we are unable to assist. Best wishes Claire Devine Senior Archive Assistant AK Bell Library 2-8 York Place Perth, PH2 8EP E: cdevine@pkc.gov.uk T: 01738 477022 Working Pattern: Tuesday, Wednesday, Thursday and alternate Saturdays. From: MMA Legal Sent: 28 May 2026 12:04 To: Archives Subject: Data Subject Access Request - Miss Debbie Whyte CAUTION: This email originated from an external organisation. Do not follow guidance, click links, or open attachments unless you have verified the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Debbie Whyte Client Address: 60, Acorn Street, Dunfermline, Fife, KY11 8QD Client Reference: 100376 Date of Birth: 23/07/1979 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Fife Social Services: 1988-1989 * GLENROTHES. Rimbleton House: Childrens Home: 1989-1991 * Redgorton House School Perth: 1991-1993 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. The information in this email is solely for the intended recipients. If you are not an intended recipient, you must not disclose, copy, or distribute its contents or use them in any way: please advise the sender immediately and delete this email. Culture Perth and Kinross do not warrant that this email or any attachments are virus-free and does not accept any liability for any loss or damage resulting from any virus infection. Perth & Kinross Council may monitor or examine any emails received by its email system. The information contained in this email may not be the views of Culture Perth and Kinross. It is possible for email to be falsified and the sender cannot be held responsible for the integrity of the information contained in it. General enquiries to Culture Perth and Kinross should be made to enquiries@culturepk.org.uk or 01738 444949.","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.76","to":"MMA Legal ","subject":"RE: Data Subject Access Request - Miss Debbie Whyte","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Archives@culturepk.org.uk\"}","html":"

Hi

 

Many thanks for your email.

 

Redgorton House School was a privately owned school for girls (owned by a Belinda Gorman) and was not a Council run facility.  The school was closed and the building was sold @2005.  No records for this school have been deposited with us, nor do we have any other information on it.  It was privately run and there is no onus to pass their records to us, and we are not aware of what happened to the records. 

 

I am sorry we are unable to assist.

 

Best wishes

 

Claire Devine

Senior Archive Assistant

 

AK Bell Library

2-8 York Place

Perth, PH2 8EP

 

E: cdevine@pkc.gov.uk

T: 01738 477022  

 

Working Pattern: Tuesday, Wednesday, Thursday and alternate Saturdays.

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:04
To: Archives <Archives@culturepk.org.uk>
Subject: Data Subject Access Request - Miss Debbie Whyte

 

CAUTION: This email originated from an external organisation. Do not follow guidance, click links, or open attachments unless you have verified the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Debbie Whyte
Client Address: 60, Acorn Street, Dunfermline, Fife, KY11 8QD
Client Reference: 100376
Date of Birth: 23/07/1979
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Fife Social Services: 1988-1989
  • GLENROTHES. Rimbleton House: Childrens Home: 1989-1991
  • Redgorton House School Perth: 1991-1993



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

The information in this email is solely for the intended recipients.

If you are not an intended recipient, you must not disclose, copy, or distribute its contents or use them in any way: please advise the sender immediately and delete this email.

Culture Perth and Kinross do not warrant that this email or any attachments are virus-free and does not accept any liability for any loss or damage resulting from any virus infection. Perth & Kinross Council may monitor or examine any emails received by its email system.

The information contained in this email may not be the views of Culture Perth and Kinross. It is possible for email to be falsified and the sender cannot be held responsible for the integrity of the information contained in it.

General enquiries to Culture Perth and Kinross should be made to enquiries@culturepk.org.uk or 01738 444949.

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We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
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This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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x-microsoft-antispam: BCL:0;ARA:13230040|50650200027|1800799024|10070799003|366016|376014|8096899003|12063799003|6133799003|22082099003|18002099003|5133699003|11063799006|56012099006|80100003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: DLl9jgJzXhGxbjf17QyrrPUZs2suPyGwmz1GU/uXixg9tsE9ZERehX71zcXwc0vqihk6TsWBaNcVlm0ToDkxfkoZ4jf8e1+gwy9Np8NqSRU12gklXY43P4XxM+FVq7BloPGSxNawNT1gUBjdYXYPPk9kIpuZYINx4olrhkr9nbJmnS7TQNRrD2mPpUgNZMcc+n713HinybCA4pzdLjF/N+/b7dPAEUTMCHmwPIuToVnxN+37KqBIDkSy/BW8VwYradflZegxyQMp0ttxeapFgpnVLe/ZoPsMz5INE19T26EOGNksqKQzetfsIFAuTzSJ8Jm6u68xX7LPcMaPPhz+s5UP83NJbaN3ndzdin/BDm9zeThb+JkDojGpDX02a0mSxc1oMZE6t1CPLaZSGtOLrxIKooQwhTFGX2Mt5EUr1smzypdlrz9jWLIUWvRJKRjI x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 68b8dcaa-35ad-4206-07c7-08debca8cc97 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P123MB1872:EE_|LOYP123MB2942:EE_"} [2026-05-28 11:22:23] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xB7;\x0A\x0A\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

          prescription requests

          test results or 

          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: appointment requests-unless you have received a message asking that you email us for a CDM appointment. prescription requests test results or general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 11:22:23, 2026-05-28 11:22:23)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 11:22:23, 2026-05-28 11:22:23)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:22:41] production.DEBUG: Inbound email data {"to":"MMA Legal ","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","dkim":"{@eastlothian.gov.uk : pass}","SPF":"fail","from":"Subject Access Request ","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.87) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.96.98(-0.68)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.98:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72199826337853] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.69) [-0.691840969515] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72137080984287] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: 3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: l/PyHOicjsaJ5U8lHBORDgeCdBP3e/9WJfHtMf3ZoegxWZpQt5RH+PSuLRIPoYrg6/gxrwek2Gk2alRo/dgGBRlUp5qJsyKOTLteJFTIvVnvOvFLPn8noRXVNH2nPTobAjoNAoVhd67CIx4d/+C7fxr23dCwcrBd7EAyeVrpLgR7JO9GixYxswjwW7eh2dXEIH3ZJN8aK5B3fCyMA60XolPog3Dr5DwrpaHSXcoPUPpcd4Kr+OTtUJwADR+hys2NOP6VbVgU0gBxb1/eERCrwtp7TWfLo4wUwY6IkHjKNBsVq0XSASkU+yW+O5130k6Rn3wUOu9o1TA1at3Di0p7axuK172xM6kTYU1eLOSKHuwNDYw0yJZqtEgJ+wuZ0aY4prZcGtYNUsDTtkMYbjLPCiKQXbqixZUKs7nkWbsVg8tODCzpB3pRfX2HikdaIX9r x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: <3OqLRedPStm4yR8EcZ7zpg@geopod-ismtpd-4> x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: c8ca5b74-2aea-47d5-6278-08debca8fae6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.75"} [2026-05-28 11:22:41] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:22:41, 2026-05-28 11:22:41)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:22:41, 2026-05-28 11:22:41)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:23:02] production.DEBUG: Inbound email data {"to":"MMA Legal ","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}","sender_ip":"185.151.28.75","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.75;\tiprev=pass (mail-uksouthazon11021075.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.75;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.75 ARC-Authentication-Results: i=1; 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boundary=\"_000_c70962765c764138bae1ab54a359731aLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=cCf06nS6LkPAqqqcEZS1e2tXVGL27gjBK86QBrnhxs4=; b=cA4fd/L9V64U85EVmnQQzZblEMg/pCotI9+MpzUeHF/aqFfpIjHqk8hgrYFOWQ/fYLZYxXftlFGRgEjpQzux1Lg5qpnk1RA4T3zb599fscfLAUpzDJy1wcAT51yMHMrtdvlDcAGTnffQZ/A40ysJD6zk12Q6Oqlx33RzdMG/0GZbMRdqojBcrmDRzyatoiimB68f0DeGpMOWptyvNqtnuK0bVCC+xI7rDKGMwhy8zs7mQsgJ+vwtDWrZmoljiAeA8HHb+VmDg6hkLbig8A09XlTLG0+jlC/qD/WkBCI0yMYbZhkcgbi0gzVQUjIl2ewRfpHVs2pDrqI+wja0zgdUBw== Date: Thu, 28 May 2026 11:05:31 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id j2rR5nO9TeWArl9KxbOc4g for ; Thu, 28 May 2026 11:05:34.195 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYYP-000000088yH-1B1K\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from mail-uksouthazon11021075.outbound.protection.outlook.com ([52.101.95.75] helo=LO2P265CU024.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYYP-00000002uYD-0FxH\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 11:05:31 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:05:31 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.95.75 as permitted sender) client-ip=52.101.95.75; envelope-from=sar@eastlothian.gov.uk; helo=LO2P265CU024.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 12:05:33 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7pHmJzAy9E6jKE6Is/zy/B9qXQ== Thread-Topic: Response from Subject Access Request Mailbox To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: cd24eb86-e6de-454f-8d2d-08debca908b6 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:05:31.4541 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P265MB3068 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.95.75 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.10) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.82) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.48) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.59) Symbol: SPF_REPUTATION_HAM(-0.50) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.82) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.75(-0.59)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.75:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48773178386618] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.59) [-0.59859953924213] X-Symbol: SPF_REPUTATION_HAM(-0.50) [-0.50584772908401] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: c70962765c764138bae1ab54a359731a@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: E5Hg9bS4AT97e0JgGwRtyYgfZ9b9tlT2v+X2C3glLCJKcP0cF8OA9uMZL3ukP8gZtJurYnKK9m3TOZJgAhLRqz+EcKjkpbs4GVS1j3cNlU91S0Xce3m2b4qIVGjQykDOFP57bKiYL6qFfdiL09H9/itPYzLwl6Si+51DQSpRd9t3Vfip56anLZ9q+wXET/1OJzBW2ri+XguZ4Nn+TXd+thlulqcxLCkENdKx7wCK+4LwOX8u/SI3Mv1Www1mwcfmUtP8c5FzfYsOWTGCzMXPX5x5c6fG/7s9Fi+twgel5RB3WbumQLC2xdnS55O+yma17T6O011ErDvML4Cd7ZiNTf1QUNJMNZTonuRC4mH0GT69wmd3AN+yld9Rs4vXfT9ge04iVEV0fczwzsNuqQaXGlQVjjB6H5wgsp8fo52tvNhzxctDlvxXc78d5hpE5Efz x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: cd24eb86-e6de-454f-8d2d-08debca908b6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","SPF":"fail"} [2026-05-28 11:23:02] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:23:02, 2026-05-28 11:23:02)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:23:02, 2026-05-28 11:23:02)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:25:07] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"image001.jpg\",\"name\":\"image001.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image001.jpg@01DCEE9C.FFF18740\"}}","content-ids":"{\"image001.jpg@01DCEE9C.FFF18740\":\"attachment1\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.62;\tiprev=pass (mail-ukwestazon11012062.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.62;\tspf=pass 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smtp.remote-ip=10.4.12.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-ukwestazon11012062.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.62;\tspf=pass smtp.mailfrom=lanarkshire.scot.nhs.uk;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.101.62 CC: \"evidence@mmalegal.co.uk\" Content-Type: multipart/related; boundary=\"_004_LOYP123MB3231C2F879C04D6575D30847E3092LOYP123MB3231GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scottish.onmicrosoft.com; s=selector1-scottish-onmicrosoft-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=hdpZYRb5Csfhtd1/89CHa1pTkisLjZES8DexuRwLUGg=; b=YDIbDDsyhMypOLl9RDlLdA90EnzXTDWQt/U9CS0g/FqArH/8AF12vhmjIPcYUiZsi18ZIsF09/aH3aUasI67Tako2/vL5ZLlyJ/BCVz4EPr9pb92BU9yCKMnWRPdR+1XORLHZqC1PWRuHNkXyTPtMGhnnG2Z8d0lkP1wtpA91qA= Date: Thu, 28 May 2026 11:25:00 +0000 From: Lan.healthrecords.legalteam\t In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id wsCCDVWeTaud6jrTCe8_ng for ; Thu, 28 May 2026 11:25:05.793 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYrI-00000008Igq-2mA5\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:25:04 +0100 Received: from mail-ukwestazon11012062.outbound.protection.outlook.com ([52.101.101.62] helo=CWXP265CU010.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 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Could this request be for the Glasgow district? Kind Regards Nicole Cummings Higher Clerical Officer Legal Team/Medical Records/University Hospital Monklands |(Telephone: 01698 752398/752397 Address: Monkscourt Avenue, Airdrie, ML6 OJS •Email: lan.healthrecords.legalteam@lanarkshire.scot.nhs.uk [See the source image] From: Data Protection Enquiries Sent: 28 May 2026 12:06 To: Lan.healthrecords.legalteam Subject: FW: Data Subject Access Request - Shirley Young Hi Team, Please request attached. Regards Pamela Pamela Meikle | Data Protection Analyst | NHS Lanarkshire |Data Protection Team | phone: 01698 752992 Internal ext 402037 | email: Pamela.Meikle@lanarkshire.scot.nhs.uk | address: Kirklands Hospital, Data Protection Team, Fallside Road Bothwell G71 8BB Contact me via Teams Working Hours: Monday to Friday 8am – 4pm Privacy Notice (Staff) Privacy Notice (Patients) Data Protection Team Information Commissioner’s Office * * The IG Team offer training tailored to individual departments or specialties via MS Teams. If this is something you feel would benefit your area, please contact dpe@lanarkshire.scot.nhs.uk . * * From: MMA Legal > Sent: 28 May 2026 12:03 To: Data Protection Enquiries > Subject: Data Subject Access Request - Shirley Young Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Shirley Young Client Reference: 100080 Client Address: 73 Arden Road,, Hamilton, ML3 6TT Date of Birth: 25/09/1974 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"

Good Afternoon

 

I can confirm there is no NHSL attendances recorded on our system. Could this request be for the Glasgow district?

 

Kind Regards

 

 

Nicole Cummings

 

Higher Clerical Officer

Legal Team/Medical Records/University Hospital Monklands
|(Telephone: 01698 752398/752397
Address: Monkscourt Avenue, Airdrie, ML6 OJS

*Email: lan.healthrecords.legalteam@lanarkshire.scot.nhs.uk

 

\"See

 

 

 

From: Data Protection Enquiries <DataProtectionEnquiries@lanarkshire.scot.nhs.uk>
Sent: 28 May 2026 12:06
To: Lan.healthrecords.legalteam <Lan.healthrecords.legalteam@lanarkshire.scot.nhs.uk>
Subject: FW: Data Subject Access Request - Shirley Young

 

Hi Team,

 

Please request attached.

 

Regards

 

Pamela 

 

Pamela Meikle | Data Protection Analyst  

| NHS Lanarkshire |Data Protection Team 

| phone: 01698 752992 Internal ext 402037 

| email: Pamela.Meikle@lanarkshire.scot.nhs.uk 

| address:  Kirklands Hospital, Data Protection Team, Fallside Road Bothwell G71 8BB 

 

 Contact me via Teams

 

Working Hours:   Monday to Friday   8am – 4pm

 

Privacy Notice (Staff)                 Privacy Notice (Patients)            Data Protection Team         Information Commissioner’s Office     

 

* *  The IG Team offer training tailored to individual departments or specialties via MS Teams.  If this is something you feel would benefit your area, please contact dpe@lanarkshire.scot.nhs.uk . *  *

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: Data Protection Enquiries <DataProtectionEnquiries@lanarkshire.scot.nhs.uk>
Subject: Data Subject Access Request - Shirley Young

 

Subject: Data Subject Access Request – Hospital / NHS Trust Records


Client Name: Shirley Young
Client Reference: 100080
Client Address: 73 Arden Road,, Hamilton, ML3 6TT
Date of Birth: 25/09/1974
Also Known As:

Name in Care:

NHS Number (if known):
Previous Addresses (if applicable):

 

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","cc":"\"evidence@mmalegal.co.uk\" ","dkim":"{@scottish.onmicrosoft.com : pass}","sender_ip":"185.151.28.75","from":"Lan.healthrecords.legalteam\t","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","attachments":"1","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpdut7prpoka2vbtN9GFM"}} [2026-05-28 11:25:19] production.DEBUG: Inbound email data {"from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.84) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.196.139(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.196.139:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48576211641415] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.62) [-0.62463744637701] X-Symbol: SPF_REPUTATION_HAM(-0.47) [-0.47777425263607] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: e3bcd9d97f6f449a92722bf584608403@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: CXGbQdqQIhHI9w0d26kXlLBAqqO6NYk1dKELRfacfagmDVfWb/jiMDxf2UgWYFV0Cm24xJv6+GSh6D5GrUMUeOrGA01VRVkh0LZ9lLeJIXqIECM8QmOmhmlH1DV3UtuusxWyVBtBy4CprzhvMAtowo1u4Lp2FdGBi8uCffz8r3jcIad/PJeQR82vDP9jZC5mS8/PMO2IBo2erM0nwYNXR/PsGhVpzUDxrAlIg4+1WIpl0H6RftwN8L/mhBftEm2BDe7RrZW07Ha3+dkEtnX3ebPE3cYfjAUlp9745xkqQFrWrV/Wawn8mK81YRiIEx5jQIgi+vz7UPcnDMh5kEVWzua1GlPmf1oNcHBFza1ZowO6IlZFeAQLE/z+DydyHEHQqsvbHWUTc5ttqWjQzMCKMgNYAMpBudqxjSCRxTcPMmR2PHsgfbE8r2sRehgZnCiW x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0ada8320-1181-4b1a-2178-08debca8c8b1 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}","to":"MMA Legal ","attachments":"0","sender_ip":"185.151.28.76","SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}"} [2026-05-28 11:25:19] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:25:19, 2026-05-28 11:25:19)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:25:19, 2026-05-28 11:25:19)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:26:06] production.DEBUG: Inbound email data {"to":"","from":"","text":"Thank you for emailing the Information Assurance and Data Protection team mailbox. We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. 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References: Resent-Date: Thu, 28 May 2026 12:26:04 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Automatic reply: Data Subject Access Request - Donald Thomas Thread-Index: AQHc7pTB5MixDY4A3Uu1byQwRKSRo7YjTFuL Thread-Topic: Data Subject Access Request - Donald Thomas To: X-Auto-Response-Suppress: All X-FE-Last-Public-Client-IP: 164.134.135.8 X-FE-Policy-ID: 4:3:3:SYSTEM X-FEAS-BEC-Info: WlpIGw0aAQkEARIJHAEHBlJSCRoLAAEeDUhZUEhYSFhIWUhZXkguLT4lKyQlWFhYWltRW1xcSFhISFhIWltIDR4BDA0GCw0oBQUJBA0PCQRGCwdGHQNIWEhaSFlbSFleXEZZW1xGWVtdRlBIUEhYSFhIWUhYSFhIWEhaW0gNHgEMDQYLDSgFBQkEDQ8JBEYLB0YdA0hY X-FEAS-CONTENT-MODIFICATION: X-FEAS-Client-IP: 164.134.135.8 X-FEAS-DLP: NDR X-Forwarded-For: evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-Inbox-Rules-Loop: Z801973@scotsconnect.mail.onmicrosoft.com X-MS-Has-Attach: X-MS-TNEF-Correlator: X-OriginalArrivalTime: 28 May 2026 11:25:45.0499 (UTC) FILETIME=[B9DB26B0:01DCEE94] X-Originating-IP: 154.52.0.222 X-OriginatorOrg: scotsconnect.mail.onmicrosoft.com X-Spam-Report: Action: no action Symbol: R_SPF_NA(0.00) Symbol: RWL_MAILSPIKE_EXCELLENT(-0.40) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_DN_NONE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.26) Symbol: MIME_GOOD(-0.10) Symbol: ARC_REJECT(1.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.79) Symbol: DKIM_REPUTATION(-0.59) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MIME_TRACE(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: GENERIC_REPUTATION(-0.59) Symbol: RCVD_COUNT_SEVEN(0.00) X-Symbol: R_SPF_NA(0.00); 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Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


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","attachments":"0","dkim":"{@gov.scot : pass}","sender_ip":"185.151.28.82","SPF":"pass"} [2026-05-28 11:32:25] production.DEBUG: Inbound email data {"subject":"NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281","text":"Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your client�s parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","html":"

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


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CWXP265MB1846:EE_|LO0P265MB7041:EE_","cc":"","sender_ip":"185.151.28.76","from":"","SPF":"softfail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Mark.Corcoran@nrscotland.gov.uk\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@nrscotland.gov.uk : pass}","to":""} [2026-05-28 11:32:25] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s par...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281,

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on Time in care records which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your clients parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on Time in care records which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 11:32:25, 2026-05-28 11:32:25)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s par...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281,

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your client�s parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 11:32:25, 2026-05-28 11:32:25)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s par...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) 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[2026-05-28 11:35:43] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.196.14;\tiprev=pass (mail-uksouthazon11010014.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.14;\tspf=pass smtp.mailfrom=lanarkshire.scot.nhs.uk;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.196.14 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=lanarkshire.scot.nhs.uk; dmarc=pass action=none 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b=mkbfWW4Vv3OxhQ/av3/TXAXpVLmohW+OkL/KfKsa2/Es7LKBiCRCq8SibYFtEojuyjaJrQFvh9joCJY/cZIo8ZL4D4WSCzs3jE1KwTj8qNv2AO0sruF9SKuqEkWoPc2dsU2F5ANmWjGuEHa88Q9PQ7w2I/1/JIKk9jjh2OWXiVEAgZMAZF4+pgDJekSch9APOBE9fZorWpoNwscifeIMm6BjAoj0+2vuneJhEqNrF/WG6G8b5svRsmPCMCGqbdG02+9AfJcI61mREmncZKcLUxxTW4hyRH2xEusC5mPvuPOVfNY1s1VGixTMV/xeZAKrEG9kPlnlpAyki2bhg7TK+w== Accept-Language: en-US Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-uksouthazon11010014.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.14;\tspf=pass smtp.mailfrom=lanarkshire.scot.nhs.uk;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.196.14 Content-Type: multipart/alternative; boundary=\"_000_CWXP123MB1942ECB473E079674C884B41B2092CWXP123MB1942GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scottish.onmicrosoft.com; s=selector1-scottish-onmicrosoft-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=WfQKlTRgRNwuho6SmQiz7/vTTF9yvaJycUJMBBoJ5EM=; b=BrhFyfRAo+KaflxBJVx+JjYvg49zVZUix0I7Q7W6r/YMCvOYrlfFECdrrdxYQW9VLubCDW0KswRGPiwm+TuAaA7uRliXPE9ilFhurtYwEtR09gWtWCEm88co3qZiNZ9R+C5QPGWIj8WzKa7sok20EMjBAdEgZRkpyJkKKTpO81Q= Date: Thu, 28 May 2026 11:35:36 +0000 From: Data Protection Enquiries\t In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 09hajc2_QI2gFhx1SVVNeg for ; Thu, 28 May 2026 11:35:42.213 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSZ1Y-00000008O2t-4C6u\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:35:41 +0100 Received: from mail-uksouthazon11010014.outbound.protection.outlook.com ([52.101.196.14] helo=LO3P265CU004.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSZ1Y-00000004J5U-1ccM\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:35:40 +0100 Received: from CWXP123MB1942.GBRP123.PROD.OUTLOOK.COM (2603:10a6:401:79::10) by LO9P123MB7788.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:3eb::5) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 11:35:38 +0000 Received: from CWXP123MB1942.GBRP123.PROD.OUTLOOK.COM ([fe80::1b73:d4dd:e4f8:7e7c]) by CWXP123MB1942.GBRP123.PROD.OUTLOOK.COM ([fe80::1b73:d4dd:e4f8:7e7c%7]) with mapi id 15.21.0071.011; Thu, 28 May 2026 11:35:36 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of lanarkshire.scot.nhs.uk designates 52.101.196.14 as permitted sender) client-ip=52.101.196.14; envelope-from=DataProtectionEnquiries@lanarkshire.scot.nhs.uk; helo=LO3P265CU004.outbound.protection.outlook.com; References: Resent-Date: Thu, 28 May 2026 12:35:40 +0100 Resent-From: evidence@mmalegal.co.uk Subject: RE: Data Subject Access Request - Donald Thomas Thread-Index: AQHc7pTI7XBcJRAIlUykl0w0zvbS1LYjTs6Q Thread-Topic: Data Subject Access Request - Donald Thomas To: MMA Legal X-Forwarded-For: DataProtectionEnquiries@lanarkshire.scot.nhs.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWXP123MB1942.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 28767239-9e3d-4a59-173e-08debcad3caf X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:35:36.6242 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: B3s9te5jeLskeTgvhSOTkp8elfXEEPvE/GsSRapVieNh0GBw3SexE/h0uUC/gkbVWTP4d6878Umsvt20NtjCy8KVhcgUU+QNbZCJw+YWwZfjhumCmx7IjtYdlYiP0k0D X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO9P123MB7788 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.196.14 X-OriginatorOrg: lanarkshire.scot.nhs.uk X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: REDIRECTOR_URL(0.00) Symbol: DKIM_REPUTATION(-0.54) Symbol: R_SPF_ALLOW(-0.20) Symbol: ARC_ALLOW(-1.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: GENERIC_REPUTATION(-0.65) Symbol: SPF_REPUTATION_HAM(-0.77) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.18) Symbol: RCVD_COUNT_THREE(0.00) Symbol: MIME_BASE64_TEXT(0.10) Symbol: IP_REPUTATION_HAM(-0.88) Symbol: URI_COUNT_ODD(1.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.196.14:from] X-Symbol: REDIRECTOR_URL(0.00); The presence of a redirector in the mail [aka.ms] X-Symbol: DKIM_REPUTATION(-0.54) [-0.54092517465241] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: GENERIC_REPUTATION(-0.65) [-0.65217498831525] X-Symbol: SPF_REPUTATION_HAM(-0.77) [-0.77333459877589] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scottish.onmicrosoft.com:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scot.nhs.uk, none] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.18); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: MIME_BASE64_TEXT(0.10); Has text part encoded in base64 X-Symbol: IP_REPUTATION_HAM(-0.88) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.196.14(-0.64)] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [5] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: CWXP123MB1942ECB473E079674C884B41B2092@CWXP123MB1942.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -4.7 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=lanarkshire.scot.nhs.uk; x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP123MB1942.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(366016)(376014)(8096899003)(22082099003)(38070700021)(18002099003)(6133799003)(5023799004)(11063799006)(56012099006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|69100299015|1800799024|366016|376014|8096899003|22082099003|38070700021|18002099003|6133799003|5023799004|11063799006|56012099006; x-microsoft-antispam-message-info: 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 28767239-9e3d-4a59-173e-08debcad3caf x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP123MB1942:EE_|LO9P123MB7788:EE_","to":"MMA Legal ","from":"Data Protection Enquiries\t","subject":"RE: Data Subject Access Request - Donald Thomas","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionEnquiries@lanarkshire.scot.nhs.uk\"}","text":"Hi Team, This is another one that you have sent us that is not for NHS Lanarkshire area. We do not hold any records for this patient. Regards Pamela Pamela Meikle | Data Protection Analyst | NHS Lanarkshire |Data Protection Team | phone: 01698 752992 Internal ext 402037 | email: Pamela.Meikle@lanarkshire.scot.nhs.uk | address: Kirklands Hospital, Data Protection Team, Fallside Road Bothwell G71 8BB Contact me via Teams Working Hours: Monday to Friday 8am – 4pm Privacy Notice (Staff) Privacy Notice (Patients) Data Protection Team Information Commissioner’s Office * * The IG Team offer training tailored to individual departments or specialties via MS Teams. If this is something you feel would benefit your area, please contact dpe@lanarkshire.scot.nhs.uk . * * From: MMA Legal Sent: 28 May 2026 12:25 To: Data Protection Enquiries Subject: Data Subject Access Request - Donald Thomas You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Donald Thomas Client Reference: 100023 Client Address: 16b, Springhill Place, Kilmarnock, KA1 2DS Date of Birth: 12/11/1961 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"

Hi Team,

 

This is another one that you have sent us that is not for NHS Lanarkshire area. We do not hold any records for this patient.

 

Regards

 

Pamela 

 

Pamela Meikle | Data Protection Analyst  

| NHS Lanarkshire |Data Protection Team 

| phone: 01698 752992 Internal ext 402037 

| email: Pamela.Meikle@lanarkshire.scot.nhs.uk 

| address:  Kirklands Hospital, Data Protection Team, Fallside Road Bothwell G71 8BB 

 

 Contact me via Teams

 

Working Hours:   Monday to Friday   8am – 4pm

 

Privacy Notice (Staff)                 Privacy Notice (Patients)            Data Protection Team         Information Commissioner’s Office     

 

* *  The IG Team offer training tailored to individual departments or specialties via MS Teams.  If this is something you feel would benefit your area, please contact dpe@lanarkshire.scot.nhs.uk . *  *

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:25
To: Data Protection Enquiries <DataProtectionEnquiries@lanarkshire.scot.nhs.uk>
Subject: Data Subject Access Request - Donald Thomas

 

You don't often get email from evidence@mmalegal.co.uk. Learn why this is important

Subject: Data Subject Access Request – Hospital / NHS Trust Records


Client Name: Donald Thomas
Client Reference: 100023
Client Address: 16b, Springhill Place, Kilmarnock, KA1 2DS
Date of Birth: 12/11/1961
Also Known As:

Name in Care:

NHS Number (if known):
Previous Addresses (if applicable):

 

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\"}","dkim":"{@scottish.onmicrosoft.com : pass}","SPF":"softfail","sender_ip":"185.151.28.75"} [2026-05-28 11:37:25] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.82","SPF":"pass","subject":"Automatic reply: Data Subject Access Request - Shirley Young","text":"This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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x-microsoft-antispam: BCL:0;ARA:13230040|50650200027|1800799024|10070799003|366016|376014|8096899003|12063799003|6133799003|22082099003|18002099003|5133699003|11063799006|56012099006|80100003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: DLl9jgJzXhGxbjf17QyrrPUZs2suPyGwmz1GU/uXixg9tsE9ZERehX71zcXwc0vqihk6TsWBaNcVlm0ToDkxfkoZ4jf8e1+gwy9Np8NqSRU12gklXY43P4XxM+FVq7BloPGSxNawNT1gUBjdYXYPPk9kIpuZYINx4olrhkr9nbJmnS7TQNRrD2mPpUgNZMcc+n713HinybCA4pzdLjF/N+/b7dPAEUTMCHmwPIuToVnxN+37KqBIDkSy/BW8VwYradflZegxyQMp0ttxeapFgpnVLe/ZoPsMz5INE19T26EOGNksqKQzetfsIFAuTzSJ8Jm6u68xX7LPcMaPPhz+s5UP83NJbaN3ndzdin/BDm9zeThb+JkDojGpDX02a0mSxc1oMZE6t1CPLaZSGtOLrxIKooQwhTFGX2Mt5EUr1smzypdlrz9jWLIUWvRJKRjI x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 68b8dcaa-35ad-4206-07c7-08debca8cc97 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P123MB1872:EE_|LOYP123MB2942:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\"}","to":"MMA Legal ","from":"Bothwell Medical Centre ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","attachments":"0"} [2026-05-28 11:37:25] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xB7;\x0A\x0A\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

          prescription requests

          test results or 

          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: appointment requests-unless you have received a message asking that you email us for a CDM appointment. prescription requests test results or general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 11:37:25, 2026-05-28 11:37:25)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 11:37:25, 2026-05-28 11:37:25)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:37:43] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.98;\tiprev=pass (mail-uksouthazon11022098.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.98;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.96.98 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass 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mx.stackmail.com;\tiprev=pass (mail-uksouthazon11022098.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.98;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.96.98 Content-Type: multipart/alternative; boundary=\"_000_3abc28af1ee54a84adf9201ddb88b67eLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=4NW9pOSc1b7SZovCplnZl401uDNwSU1XDnmvg2DDxmY=; b=j6kLR5KxI7CuPmrBr6Nmd0h4Qvsew77pjWFmhWzdlz/RdJBJJ1UstkFF6pZDFXwvXIo9IT/oW1AkrxEBUKuvZpVUlppVmhZ8W4ELNs7ZfEyYqu3QRNuh6CHQXkBvMeak4TrnRjc7fsuhOmdSCWQU1oKJ8UzKkKyUfFFbsFMmsWt0Z5pDOgQO7qme0Q32SAyx99o0JPlro/AiYSiykpdHTnEyqpgH4pU/WUEUVVrNRaa1dpB1uSgW9hrF4tx0B1zmCBiLnhzDrxd6vSLnY6ZTgAZbjEgtl9G6NbJKMl9egNvOd20TWjsiXofSA6COpgXBMYNf3ySDabqtyY14aW0odg== Date: Thu, 28 May 2026 11:05:08 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: <3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id otkJanlPTB6eca6nTUre8w for ; Thu, 28 May 2026 11:05:11.954 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYY2-000000088fP-1VCy\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:10 +0100 Received: from mail-uksouthazon11022098.outbound.protection.outlook.com ([52.101.96.98] helo=LO0P265CU003.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYY2-0000000E7uJ-0EMc\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:05:10 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 11:05:08 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:05:08 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.96.98 as permitted sender) client-ip=52.101.96.98; envelope-from=sar@eastlothian.gov.uk; helo=LO0P265CU003.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 12:05:10 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7pHYnAH3KRgU4EejcrIV35fBzg== Thread-Topic: Response from Subject Access Request Mailbox To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: c8ca5b74-2aea-47d5-6278-08debca8fae6 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:05:08.2828 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P265MB3068 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.96.98 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.43) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.87) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: DKIM_REPUTATION(-0.72) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.69) Symbol: SPF_REPUTATION_HAM(-0.72) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.87) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.96.98(-0.68)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.98:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72199826337853] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.69) [-0.691840969515] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72137080984287] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: 3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: l/PyHOicjsaJ5U8lHBORDgeCdBP3e/9WJfHtMf3ZoegxWZpQt5RH+PSuLRIPoYrg6/gxrwek2Gk2alRo/dgGBRlUp5qJsyKOTLteJFTIvVnvOvFLPn8noRXVNH2nPTobAjoNAoVhd67CIx4d/+C7fxr23dCwcrBd7EAyeVrpLgR7JO9GixYxswjwW7eh2dXEIH3ZJN8aK5B3fCyMA60XolPog3Dr5DwrpaHSXcoPUPpcd4Kr+OTtUJwADR+hys2NOP6VbVgU0gBxb1/eERCrwtp7TWfLo4wUwY6IkHjKNBsVq0XSASkU+yW+O5130k6Rn3wUOu9o1TA1at3Di0p7axuK172xM6kTYU1eLOSKHuwNDYw0yJZqtEgJ+wuZ0aY4prZcGtYNUsDTtkMYbjLPCiKQXbqixZUKs7nkWbsVg8tODCzpB3pRfX2HikdaIX9r x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: <3OqLRedPStm4yR8EcZ7zpg@geopod-ismtpd-4> x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: c8ca5b74-2aea-47d5-6278-08debca8fae6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","sender_ip":"185.151.28.75","to":"MMA Legal ","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","attachments":"0","dkim":"{@eastlothian.gov.uk : pass}","SPF":"fail","from":"Subject Access Request ","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}"} [2026-05-28 11:37:43] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:37:43, 2026-05-28 11:37:43)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:37:43, 2026-05-28 11:37:43)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:38:03] production.DEBUG: Inbound email data {"text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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boundary=\"_000_c70962765c764138bae1ab54a359731aLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=cCf06nS6LkPAqqqcEZS1e2tXVGL27gjBK86QBrnhxs4=; b=cA4fd/L9V64U85EVmnQQzZblEMg/pCotI9+MpzUeHF/aqFfpIjHqk8hgrYFOWQ/fYLZYxXftlFGRgEjpQzux1Lg5qpnk1RA4T3zb599fscfLAUpzDJy1wcAT51yMHMrtdvlDcAGTnffQZ/A40ysJD6zk12Q6Oqlx33RzdMG/0GZbMRdqojBcrmDRzyatoiimB68f0DeGpMOWptyvNqtnuK0bVCC+xI7rDKGMwhy8zs7mQsgJ+vwtDWrZmoljiAeA8HHb+VmDg6hkLbig8A09XlTLG0+jlC/qD/WkBCI0yMYbZhkcgbi0gzVQUjIl2ewRfpHVs2pDrqI+wja0zgdUBw== Date: Thu, 28 May 2026 11:05:31 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id j2rR5nO9TeWArl9KxbOc4g for ; Thu, 28 May 2026 11:05:34.195 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYYP-000000088yH-1B1K\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from mail-uksouthazon11021075.outbound.protection.outlook.com ([52.101.95.75] helo=LO2P265CU024.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYYP-00000002uYD-0FxH\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 11:05:31 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:05:31 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.95.75 as permitted sender) client-ip=52.101.95.75; envelope-from=sar@eastlothian.gov.uk; helo=LO2P265CU024.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 12:05:33 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7pHmJzAy9E6jKE6Is/zy/B9qXQ== Thread-Topic: Response from Subject Access Request Mailbox To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: cd24eb86-e6de-454f-8d2d-08debca908b6 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:05:31.4541 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P265MB3068 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.95.75 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.10) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.82) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.48) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.59) Symbol: SPF_REPUTATION_HAM(-0.50) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.82) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.75(-0.59)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.75:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48773178386618] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.59) [-0.59859953924213] X-Symbol: SPF_REPUTATION_HAM(-0.50) [-0.50584772908401] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: c70962765c764138bae1ab54a359731a@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: E5Hg9bS4AT97e0JgGwRtyYgfZ9b9tlT2v+X2C3glLCJKcP0cF8OA9uMZL3ukP8gZtJurYnKK9m3TOZJgAhLRqz+EcKjkpbs4GVS1j3cNlU91S0Xce3m2b4qIVGjQykDOFP57bKiYL6qFfdiL09H9/itPYzLwl6Si+51DQSpRd9t3Vfip56anLZ9q+wXET/1OJzBW2ri+XguZ4Nn+TXd+thlulqcxLCkENdKx7wCK+4LwOX8u/SI3Mv1Www1mwcfmUtP8c5FzfYsOWTGCzMXPX5x5c6fG/7s9Fi+twgel5RB3WbumQLC2xdnS55O+yma17T6O011ErDvML4Cd7ZiNTf1QUNJMNZTonuRC4mH0GT69wmd3AN+yld9Rs4vXfT9ge04iVEV0fczwzsNuqQaXGlQVjjB6H5wgsp8fo52tvNhzxctDlvxXc78d5hpE5Efz x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: cd24eb86-e6de-454f-8d2d-08debca908b6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}","SPF":"fail","to":"MMA Legal ","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","sender_ip":"185.151.28.75","from":"Subject Access Request "} [2026-05-28 11:38:03] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


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omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:38:03, 2026-05-28 11:38:03)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:38:03, 2026-05-28 11:38:03)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:40:20] production.DEBUG: Inbound email data {"dkim":"{@eastlothian.gov.uk : pass}","sender_ip":"185.151.28.76","to":"MMA Legal ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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boundary=\"_000_e3bcd9d97f6f449a92722bf584608403LO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=goYLjsWFM+VBCnigk/X7XJy/r6oqAgSqLIepWZc+BVE=; b=R+vW6R45491CJt2WTbiVGaqI5UTGbYfpY4FkBWft2kK3+pdyioz3MJDkPdaM0b/I3DoNIzAilaC/ZabGe701O4N+uKXFL6wcJW86Ud0Etuzo/PIX00u8megA1D7OgfPKHV5apsMcNqgdAlysCu2YrOERWyE4vt6RoSsHiHa0Fhk7A/2By19unxm8y71TGL6DizSP9lO5Ekr1afvQJxUAxyaorhW2eDJJBFsiZy/S/+WnIuUewurqial//abhpuntSFYERbLMmMj9Xf8sQL6+3ibesxI0adV9NvNZsN6Pp9XY8BWHu+i+uo9hJqebiV89oNC74Qpv66IUItky9uQcMA== Date: Thu, 28 May 2026 11:03:44 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id Pgeq_xePRlaUYy3r790tZA for ; Thu, 28 May 2026 11:03:48.121 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYWh-00000008hHd-030q\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:03:47 +0100 Received: from mail-uksouthazon11020139.outbound.protection.outlook.com ([52.101.196.139] helo=LO3P265CU004.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYWg-00000002p3H-3Dot\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:03:46 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: CXGbQdqQIhHI9w0d26kXlLBAqqO6NYk1dKELRfacfagmDVfWb/jiMDxf2UgWYFV0Cm24xJv6+GSh6D5GrUMUeOrGA01VRVkh0LZ9lLeJIXqIECM8QmOmhmlH1DV3UtuusxWyVBtBy4CprzhvMAtowo1u4Lp2FdGBi8uCffz8r3jcIad/PJeQR82vDP9jZC5mS8/PMO2IBo2erM0nwYNXR/PsGhVpzUDxrAlIg4+1WIpl0H6RftwN8L/mhBftEm2BDe7RrZW07Ha3+dkEtnX3ebPE3cYfjAUlp9745xkqQFrWrV/Wawn8mK81YRiIEx5jQIgi+vz7UPcnDMh5kEVWzua1GlPmf1oNcHBFza1ZowO6IlZFeAQLE/z+DydyHEHQqsvbHWUTc5ttqWjQzMCKMgNYAMpBudqxjSCRxTcPMmR2PHsgfbE8r2sRehgZnCiW x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0ada8320-1181-4b1a-2178-08debca8c8b1 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","SPF":"fail","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}"} [2026-05-28 11:40:20] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


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Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
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Council do not accept liability for any loss or damage which may
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can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
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, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:40:20, 2026-05-28 11:40:20)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


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**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:40:20, 2026-05-28 11:40:20)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 11:47:04] production.DEBUG: Inbound email data {"dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","SPF":"fail","from":"\"Tillicoultry Medical Practice (1083\" ","subject":"Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=3y1cZjjSzpS887HMMbc5uPCHXY/wXUi9mYpX92oQeq4=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=Q4ZQePW6FYY2geVDXc7SP8IhtDSVM5Au6TXdoQmSaKT3ArO8WSG4FljOsGXp0MMqnpaoB6kdZL\t 3oIs4FGF1RCIJ1UK7AvMaPNSgbTG+pV1E/59DxPYM1RKI0Gj+M+iOlQACR3L52GgB+aL7djhoG\t lG5Lii4QfuVuaw6Tkt6oT2YF8kuqEcLHYIwasNj6NXcTFMI8dC7WY2BJtYe4pmkV9h5ylece7B\t zUfutq+v8QlfuK+2mp402ePHUADM4Oq+w6ybgsowpVLd+EXsQ0VXAAkE63pXoXi/oOUaWhMUDd\t +kYqYWR2fWXvfms4eIV5rw+GbGdsxs66Oey/IeS9+EFCBA==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=3y1cZjjSzpS887HMMbc5uPCHXY/wXUi9mYpX92oQeq4=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=kKUJdw7SpZuT4Q6hdrYzFbgfega7w97FaZKjRc5+BxCnzAxTAw5qmeNumNB7sXn/ok8Dz3PI/l\t eZwDZak/XGJ/g61P1bRltaGOtNthdQeNc87qNb65TStj4Hf9VK64eHBADYfCaXDmHkFq9Mz5AJ\t H7g3R/Ay80c6DAEP/5gfX7DhWVAVIj0XXzsmvBNY7mBroA/aUd9k3cbRZggK3A8slAhQDUTm+2\t g6aDdeMO0wPjRV4vJC0RTgt/h+gOqCOFiwXVocxr44IzceIdST1tJ2aq+RFNWsBOOLDa0pky4l\t iNARonv9t4YzvGC9CPfUbkVwCm3vLj8aHnHr7fMQP6bs/Q==; ARC-Seal: i=2; cv=pass; a=rsa-sha256; d=fwd-relay1.stackmail.com; s=s1;\t b=XlRonm4UxnuEgzMs73co15cp7VJQgtQWaP6z2WMUs4alu3BhXiqPiDHyODTFkgLb07Y0xD2C9Y\t xXqy9lhbwu0iLIQ815LXs50IGLShn5XXqReKvHJW1cijjFrW33TVTY4wV5rp7sizb/ADOUxxN8\t gI+POVLDTTh5ZEs1KnnAkKPtgCh499pdiHeaNhXcX5yhbiAcZKPdyW1/BwgtoxAtin2zpOfJv6\t fSzxhd9g64NC3j9dzn3K2scAVgZSLHGx8bdRKri7Al/lajHG/q0+pU5Bs7mQEUgcf65gs48LVA\t GZIp+83FRMsvqfoigcXGAY9TdCiWgDZYhNGR4prSqbSZbQ==; ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=bVLYrGKmxSYd5BD51YHERNHJe8qra/IKG6ePHyvC1GyPuKvja2TLOww+bFKmWUo+3cZfj7OAAd\t SBS+V4Y2USfHg2YyJ/Ho1XAOIoiAOWPeAlsEnyGPADbg9fFKumoVH1Wla6+LQzt8QQOuyAeTw/\t R9n9Hi+J6mWz0WekWCF+gFt9yyVRt3But8LHeK7zu7+tMQtVSfDJblhYC84DuyvFVC+5BZ2EP1\t Is4QO7SQsUH2meYdAg273f07uaYFdVKEnHepvclm9HBNSdvnme0aZR7CbV97EXiHMGHu4NwZSE\t wbbjJukcz2cSP6h8UQ3DdXu5gBHCB/GErWvn6CtjqSNqkw==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1779875058_a8f1ae02a830295f6382b79b7bdba2ac_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779875059;\tbh=uR22uaal7GYGCTMODv/s0i4aLK8dFAAj9hwO+IznYi0=;\tb=g9mXzxi+KSxu74WtOIj9uUosgttBD6KooCPOMlTpDEaQf/XdW5LAhXX2Gf6ZRZAMN/P6\tDg66lP1/5FpLjaWTqv8lrQ+63VlbV1Ml6E0ilA4Gr5DpsJEW3wuE6oco14MMAmpJ6O/pGi\t0z1cEXhYK5ev96h+97eObIZHp38nLQOWVy0v6EqGC8BiyhEkoaOwn+lyMQFI7eYInnPFwg\tA9WmrGjeKgpp0Jbf+fV4Z/LMFCsFjyZbzBFbdnGPbNbyP/PQxVyfvjMjNFbDerMcdJvSr1\tMI162XU++tKiZ89ansLrZyX4uYCvTTG8ubEdSl6Vc0AHIZd4mJ7AFJUYEo04M3eA== Date: Wed, 27 May 2026 09:44:19 +0000 (UTC) From: \"Tillicoultry Medical Practice (1083\" MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id ewR_kgsHS4ysFylkQITxyg for ; Wed, 27 May 2026 09:44:22.556 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSAoH-0000000Gr1U-1oV5\tfor evidence@parse.mmalegal.co.uk;\tWed, 27 May 2026 10:44:21 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSAoG-000000088l8-3ORe\tfor evidence@mmalegal.co.uk;\tWed, 27 May 2026 10:44:21 +0100 Received: by recvd-6d75975858-z5f98 with SMTP id recvd-6d75975858-z5f98-1-6A16BCF3-2D\t2026-05-27 09:44:19.483914186 +0000 UTC m=+2463688.422964964 Received: from [172.31.165.235] (unknown)\tby geopod-ismtpd-0 (SG) with ESMTP\tid Turz0oOYRVGct21oH6OY6A\tfor ;\tWed, 27 May 2026 09:44:19.222 +0000 (UTC) Received-SPF: pass (mx3.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Wed, 27 May 2026 10:44:21 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.W8mtpf1qlAUnSaOoDycjm9o6ot18D3PnrHcBHQfgzGGt/jVwOECd+XLCdLtzJhiZ0fYciNML6C3nER+GkhNVjCncelHs6pPU8+x5wTQWoot1MXT3DdsNyIPo5r7ksX9xVI7DvfWeXuGDVmxdteeuk4NgmdUgdu0Ei0nZ1m58LBHMnZADaMSViCrHLp3MWS0zBF/z5+31ovYw6/P5E13T/eufC/210qGU+cH9vhjIMGR4Hb550WHIquKMLnNoJjtMNJBeGCJ8BjuFYHpSGwtSXw== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.18) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.18) [asn: 11377(-0.18), country: US(-0.00), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: d7cbaad89cc0fb2b86a5ea74c328a76c@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","to":"MMA Legal ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"� Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 � Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. � �","html":"

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

"} [2026-05-28 11:47:04] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AT...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request,

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. , 2026-05-28 11:47:04, 2026-05-28 11:47:04)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AT...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request,

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

, � Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 � Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. � �, 2026-05-28 11:47:04, 2026-05-28 11:47:04)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AT...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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[2026-05-28 11:50:13] production.DEBUG: Inbound email data {"to":"evidence ","text":"Good afternoon, Data Protection Legislation Request for Personal Information We have one month to deal with your request from the date it was received 28/05/2026. However, we will respond earlier where possible. Your request has been passed on to our Information Governance Team who will issue you with a response by 29/06/2026. Many thanks, Emily Emily Fraser | Information Rights Officer | Information Governance Division | Falkirk Council [cid:image001.png@01DCEEA0.7F5817D0] From: MMA Legal Sent: 28 May 2026 12:02 To: data.protection Subject: Data Subject Access Request - Mr Paul Ryan Carroll Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Paul Ryan Carroll ͏​​‌͏ [External email] External email [External email] Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Paul Ryan Carroll Client Address: 13 Maimhor Road, Seamill West Kilbride , KA23 9EE Client Reference: 100318 Date of Birth: 13/04/1984 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * HM Prison Barlinnie: 1999 * HMYOI Polmont: 2000 * HM Prison Glenochil: 2001 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ________________________________ ********************************************************************************************* The information contained in this e-mail is confidential and is intended only for the named recipient(s). If you are not the intended recipient, you must not copy, distribute or take any action or reliance on it. If you have received this e-mail in error, please notify the sender. Any unauthorised disclosure of the information contained in this e-mail is strictly prohibited. The views and opinions expressed in this e-mail are the senders own and do not necessarily represent the views and opinions of Falkirk Council. *********************************************************************************************","headers":"ARC-Authentication-Results: i=5; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=falkirk.gov.uk header.s=selector2 header.a=rsa-sha256;\tdkim=pass header.d=y4fdvudxe4g6iz0pk4ih.aquilaiajax.com header.s=13065455 header.a=rsa-sha256;\tdkim=fail (body hash mismatch; body probably modified in transit)\t\t header.d=falkirk.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=4) header.s=s1 arc.oldest-pass=2 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=4; mx.stackmail.com; smtp.remote-ip=52.101.95.97;\tiprev=pass (mail-uksouthazon11021097.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.97;\tspf=pass smtp.mailfrom=falkirk.gov.uk;\tdkim=pass header.d=falkirk.gov.uk header.s=selector2 header.a=rsa-sha256;\tdkim=pass header.d=y4fdvudxe4g6iz0pk4ih.aquilaiajax.com header.s=13065455 header.a=rsa-sha256;\tdkim=fail (body hash mismatch; 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Good afternoon,

 

Data Protection Legislation

Request for Personal Information

 

We have one month to deal with your request from the date it was received 28/05/2026. However, we will respond earlier where possible. 

 

Your request has been passed on to our Information Governance Team who will issue you with a response by 29/06/2026.

 

Many thanks,

Emily

 

 

 

Emily Fraser | Information Rights Officer | Information Governance Division | Falkirk Council

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: data.protection <data.protection@falkirk.gov.uk>
Subject: Data Subject Access Request - Mr Paul Ryan Carroll

 

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Paul Ryan Carroll
Client Address: 13 Maimhor Road, Seamill West Kilbride , KA23 9EE
Client Reference: 100318
Date of Birth: 13/04/1984
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • HM Prison Barlinnie: 1999
  • HMYOI Polmont: 2000
  • HM Prison Glenochil: 2001



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.





*********************************************************************************************
The information contained in this e-mail is confidential and is intended only for the named recipient(s). If you are not the intended recipient, you must not copy, distribute or take any action or reliance on it. If you have received this e-mail in error, please notify the sender. Any unauthorised disclosure of the information contained in this e-mail is strictly prohibited.

The views and opinions expressed in this e-mail are the senders own and do not necessarily represent the views and opinions of Falkirk Council.
*********************************************************************************************
 ","SPF":"softfail","from":"Emily Fraser ","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCEEA0.7F5817D0\"}}","content-ids":"{\"image001.png@01DCEEA0.7F5817D0\":\"attachment1\"}","attachments":"1","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phphror229oq19qdoKJKtX"}} [2026-05-28 11:50:37] production.DEBUG: Inbound email data {"dkim":"{@reader.egress.com : pass}","to":"\"MMA Legal\" ","from":"send@reader.egress.com","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"send@reader.egress.com\"}","headers":"ARC-Authentication-Results: i=2; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=reader.egress.com header.s=uk_reader_egress_com_0420 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=1; mx.stackmail.com; 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boundary=\"----=_Part_11862_cad036db-ff06-44c2-a256-0b97c27bea95\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=reader.egress.com; s=uk_reader_egress_com_0420; h=Date:Subject:Message-ID:\tTo:From; bh=efP1QpJjdtp3E1kOT05nWwLgAGErnzeKvDbsrnRzX5Q=; b=DCmeGgT/eDTzGl/NO\tDs7JFBB1LrRqEamurUK+d/6v/Vm7FrAEWo7gyb57BCPCPRh56tNwz/vZhGPKEH4T7ecn+9N8VW/RV\taeYYW6ZKzmlQdwncP2zedTk/jn5Ppjv4Bp17nK5A55Ob6a8Cy+529V5h3C8Yzvd/FLyIXARRgxUDK\twp3BMGl3jyoA6y6qGeIcjkTmAjQE5SPhbVAlKr0kYMulTcPL243kJoOueXedPsIQP6fqXjUyaq356\t8CkzbEsM3+Y4mA8vVEhpneyq1uV/JxKomZbhurJ8lJIKJ6LK17PbpWExJ1K04jIPUXxcyiYfGPCZl\tz02V2BtPx+Vfnq8+g==; Date: Thu, 28 May 2026 11:50:35 +0000 From: send@reader.egress.com MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id pWk2XvGmSE-lZF9gJXJtlg for ; Thu, 28 May 2026 11:50:36.943 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSZFz-000000097rw-3xv1\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:50:36 +0100 Received: from ems-ks.egress.cloud ([51.11.59.37])\tby mx3.lhr.stackcp.net with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSZFz-0000000G6ho-2sg1\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:50:35 +0100 Received: from [51.11.59.32] (helo=prdrksvmwa02)\tby egress-ems with esmtpsa (TLS1.2:ECDHE-RSA-AES256-GCM-SHA384:256)\t(EMTA)\tid 1wSZFz-0000BT-Cz; 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Authenticated hand-off was seen in Received headers X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:51.10.0.0/15, country:US] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:51.11.59.37] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58828581162213] X-Symbol: SPF_REPUTATION_HAM(-0.57) [-0.57099710275507] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [reader.egress.com:+] Message-ID: b891ef7b0e2341f19f396293d45f72b5@reader.egress.com X-Milter-Del: X-Spam X-Spam-Score: -4.3 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\"}","SPF":"softfail","subject":"Web Access: Verify your email address","text":"Dear MMA Legal, Please press the link below to view the list of your previous messages at our Secure Message Portal: https://reader.egress.com/history/v3c89d68b030d or enter the following code: 3C89-D68B-030D Regards, Secure Message Portal","html":"

Dear MMA Legal,

Please press the link below to view the list of your previous messages at our Secure Message Portal:

https://reader.egress.com/history/v3c89d68b030d

or enter the following code

3C89-D68B-030D

Regards,

Web Access

","attachments":"0","sender_ip":"185.151.28.76"} [2026-05-28 11:51:54] production.DEBUG: Inbound email data {"SPF":"fail","subject":"GGC GDP and Legal Requests Only wants to securely exchange medical information with you","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Burnbank.IEP@nhs.net\"}","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.net header.s=default header.a=rsa-sha256;\tdkim=pass header.d=nhs.net header.s=default header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=155.231.208.5;\tiprev=pass (hsmail1.nhs.net) smtp.remote-ip=155.231.208.5;\tspf=pass smtp.mailfrom=nhs.net;\tdkim=pass header.d=nhs.net header.s=default header.a=rsa-sha256;\tdkim=pass header.d=nhs.net header.s=default header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; 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Thu, 28 May 2026 11:51:53.544 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSZHE-00000008UuD-2O4O\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:51:52 +0100 Received: from hsmail1.nhs.net ([155.231.208.5])\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSZHD-0000000Cxhb-2kwU\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:51:52 +0100 Received: from localhost (unknown [127.0.0.1])\tby hsmail1.nhs.net (Postfix) with ESMTP id 4AC7060055\tfor ; Thu, 28 May 2026 11:51:51 +0000 (UTC) Received: from hsmail1.nhs.net ([127.0.0.1]) by localhost (mail1.nhs.net [127.0.0.1]) (amavis, port 10024) with ESMTP id Z6YjxoBrckO6 for ; Thu, 28 May 2026 11:51:46 +0000 (UTC) Received: from BURNBANK (unknown [10.194.1.78])\tby hsmail1.nhs.net (Postfix) with ESMTPSA id E78D16007B\tfor ; Thu, 28 May 2026 11:51:45 +0000 (UTC) Received-SPF: pass (mx1.lhr.stackcp.net: domain of nhs.net designates 155.231.208.5 as permitted sender) client-ip=155.231.208.5; envelope-from=Burnbank.IEP@nhs.net; helo=hsmail1.nhs.net; Resent-Date: Thu, 28 May 2026 12:51:52 +0100 Resent-From: evidence@mmalegal.co.uk Subject: GGC GDP and Legal Requests Only wants to securely exchange medical information with you To: evidence@mmalegal.co.uk X-Forwarded-For: Burnbank.IEP@nhs.net evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 155.231.208.5 X-Priority: 3 (Normal) X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCVD_VIA_SMTP_AUTH(0.00) Symbol: GENERIC_REPUTATION(-0.64) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: SPF_REPUTATION_HAM(-0.65) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: HAS_X_PRIO_THREE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: R_DKIM_ALLOW(-1.35) Symbol: RCVD_COUNT_THREE(0.00) Symbol: RECEIVED_HELO_LOCALHOST(0.00) Symbol: IP_REPUTATION_HAM(-0.87) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ARC_NA(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [155.231.208.5:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:155.231.208.0/27] X-Symbol: RCVD_VIA_SMTP_AUTH(0.00); Authenticated hand-off was seen in Received headers X-Symbol: GENERIC_REPUTATION(-0.64) [-0.64064233653863] X-Symbol: ASN(0.00) [asn:8075, ipnet:155.231.208.0/24, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_REPUTATION(-0.66) [-0.66152588177627] X-Symbol: SPF_REPUTATION_HAM(-0.65) [-0.6543703729885] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.net:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.net, reject] X-Symbol: HAS_X_PRIO_THREE(0.00); Message has X-Priority header set to 3 or 4 [3] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: R_DKIM_ALLOW(-1.35); DKIM verification succeed [nhs.net:s=default] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [4] X-Symbol: RECEIVED_HELO_LOCALHOST(0.00); Localhost HELO seen in Received header X-Symbol: IP_REPUTATION_HAM(-0.87) [asn: 8075(-0.24), country: US(-0.01), ip: 155.231.208.5(-0.62)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~, 3:~] Message-ID: FBF72CB58F2822FAFF12379570BC1F2314F1B490@IEP0LON20GEN001 X-Milter-Del: X-Spam X-Spam-Score: -4.3 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk X-Virus-Scanned: Debian amavis at nhs.net","sender_ip":"185.151.28.75","dkim":"{@nhs.net : pass, @nhs.net : pass}","to":"evidence@mmalegal.co.uk","attachment-info":"{\"attachment1\":{\"filename\":\"sectra-logo.png\",\"name\":\"sectra-logo.png\",\"type\":\"image/png\",\"content-id\":\"CID-eb138167-dc82-49b1-a196-f92531878353@IEP0LON20GEN001\"}}","content-ids":"{\"CID-eb138167-dc82-49b1-a196-f92531878353@IEP0LON20GEN001\":\"attachment1\"}","text":" \t \t\t \t \t \t\t \t\t\t \t\t\t\t \t\t\t \t\t
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\t \t\t \t \t \t\t \t
\t\t\t

\t\t\t\tGGC GDP and Legal Requests Only wants to securely exchange medical information with you \t\t\t

\t\t
\t\t\t \t\t\tClick here to start › \t\t\t \t\t
\t\t\t\t\t\t\t
\t \t\t \t \t \t\t \t
\t\t\t

\t\t\t\tWhat is this? \t\t\t

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\t\t\t\tGGC GDP and Legal Requests Only wants to securely exchange medical information with you \t\t\t

\t\t
\t \t\t \t\t \t \t \t\t \t\t \t \t \t\t \t\t \t
\t\t\t

\t\t\t\t1 \t\t\t

\t\t		 \t\t\t

\t\t\t\tClick the button \"Click here to start\" above. When you do so, a login page will open in a new window. You will also receive a one-time password. Follow the instructions on the login page to log in. \t\t\t

\t\t
\t\t\t

\t\t\t\t2 \t\t\t

\t\t		 \t\t\t

\t\t\t\tDo not delete this email. You will need this email if you want to revisit the web portal again. You will receive a new one-time password every time you log in. \t\t\t

\t\t
\t\t\t

\t\t\t\t3 \t\t\t

\t\t		 \t\t\t

\t\t\t\tWhenever new information is available, you will be notified via email. \t\t\t

\t\t
\t \t\t \t \t \t\t \t
\t\t\t

\t\t\t\tReceived this in error? \t\t\t

\t\t
\t\t\t

\t\t\t\tThis message is intended only for the addressee and may contain information that is confidential or privileged. Unauthorised use is strictly prohibited and may be unlawful. \t\t\t

\t\t
\t \t\t \t \t \t\t \t
\t\t\t

\t\t\t\tNeed further assistance? \t\t\t

\t\t
\t\t\t

\t\t\t\tIf you cannot log in, or have other queries, please contact GGC GDP and Legal Requests Only directly by using the contact information below. \t\t\t

\t\t
\t\t \t\t \t \t\t \t\t \t \t\t \t\t \t \t\t \t\t \t \t
\t\t\tGGC GDP and Legal Requests Only \t\t
\t\t\tMs. Agnes Dickson \t\t
\t\t\tTelephone no: 0141-355-1446 \t\t
\t\t\tEmail address: Imagecopyingservice@ggc.scot.nhs.uk \t\t
\t \t\t \t \t \t\t \t
\t\t\tTracking number: GGCL028323 \t\t
\t\t\tExpiration date: 27 June 2026 \t\t
\t \t\t \t
\t\t\t

\t\t\t\tNote: You can not reply to this email as it is sent from an unmonitored email address. \t\t\t

\t\t
\t\t\t\t\t\t\t
\t\t\t\t\t\t\t\t \t\t\t\t\t\t\t
\t\t\t\t
\t ","html":" \t \t\t \t \t \t\t \t\t\t \t\t\t\t \t\t\t \t\t
\t\t\t\t\t \t\t\t\t\t\t \t\t\t\t\t\t\t \t\t\t\t\t\t \t\t\t\t\t\t \t\t\t\t\t\t\t \t\t\t\t\t\t \t\t\t\t\t\t \t\t\t\t\t\t\t \t\t\t\t\t\t \t\t\t\t\t
\t \t\t \t \t \t\t \t
\t\t\t

\t\t\t\tGGC GDP and Legal Requests Only wants to securely exchange medical information with you \t\t\t

\t\t
\t\t\t \t\t\tClick here to start › \t\t\t \t\t
\t\t\t\t\t\t\t
\t \t\t \t \t \t\t \t
\t\t\t

\t\t\t\tWhat is this? \t\t\t

\t\t
\t\t\t

\t\t\t\tGGC GDP and Legal Requests Only wants to securely exchange medical information with you \t\t\t

\t\t
\t \t\t \t\t \t \t \t\t \t\t \t \t \t\t \t\t \t
\t\t\t

\t\t\t\t1 \t\t\t

\t\t		 \t\t\t

\t\t\t\tClick the button \"Click here to start\" above. When you do so, a login page will open in a new window. You will also receive a one-time password. Follow the instructions on the login page to log in. \t\t\t

\t\t
\t\t\t

\t\t\t\t2 \t\t\t

\t\t		 \t\t\t

\t\t\t\tDo not delete this email. You will need this email if you want to revisit the web portal again. You will receive a new one-time password every time you log in. \t\t\t

\t\t
\t\t\t

\t\t\t\t3 \t\t\t

\t\t		 \t\t\t

\t\t\t\tWhenever new information is available, you will be notified via email. \t\t\t

\t\t
\t \t\t \t \t \t\t \t
\t\t\t

\t\t\t\tReceived this in error? \t\t\t

\t\t
\t\t\t

\t\t\t\tThis message is intended only for the addressee and may contain information that is confidential or privileged. Unauthorised use is strictly prohibited and may be unlawful. \t\t\t

\t\t
\t \t\t \t \t \t\t \t
\t\t\t

\t\t\t\tNeed further assistance? \t\t\t

\t\t
\t\t\t

\t\t\t\tIf you cannot log in, or have other queries, please contact GGC GDP and Legal Requests Only directly by using the contact information below. \t\t\t

\t\t
\t\t \t\t \t \t\t \t\t \t \t\t \t\t \t \t\t \t\t \t \t
\t\t\tGGC GDP and Legal Requests Only \t\t
\t\t\tMs. Agnes Dickson \t\t
\t\t\tTelephone no: 0141-355-1446 \t\t
\t\t\tEmail address: Imagecopyingservice@ggc.scot.nhs.uk \t\t
\t \t\t \t \t \t\t \t
\t\t\tTracking number: GGCL028323 \t\t
\t\t\tExpiration date: 27 June 2026 \t\t
\t \t\t \t
\t\t\t

\t\t\t\tNote: You can not reply to this email as it is sent from an unmonitored email address. \t\t\t

\t\t
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\t ","attachments":"1","from":"\"Image Exchange Portal\" ","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpg9caej3drq614EiBV5H"}} [2026-05-28 11:59:40] production.DEBUG: Inbound email data {"dkim":"{@eastlothian.gov.uk : pass}","to":"\"evidence@mmalegal.co.uk\" ","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","attachments":"0","SPF":"fail","from":"Subject Access Request ","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


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Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
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result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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boundary=\"_000_ca929c0509a542e8991a347e09f72f8dLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=5SN5VGMJ/kHtuLfdQ4oWVn4UFkDZmx8vDO9Lt9yiYHw=; b=UrppJYCndeziDV1ZJQOMxTVePFMdLEO1MSgmILZ+rL6ebhhNj/OUOLghZpCAzs5DOQVnP8QJ8PSzhD6QaXbnzL/8sAW3ujwqTRP2H7JHmYWEddvrF7X7x133uQQKjskFwj3uh/fSZw2blh+Wpo6yXjGPpy7wjO8euXZgYDAhcAlp1ROI/QeKreWv192xe+z5nemcV3JItrZiHeuUyXuSgrnhGNoymhGgvqA0Y4Do7vU5edX8BnTz8MQ2KYJFsWWcxiWlK03VQ3iTrTgXsgGn54fEOXCvyOvH6npUgPGXMocmA6UGj1XN6NR6GV/2uiou/v4BDvtsZXu7FKmNxa2RxQ== Date: Thu, 28 May 2026 09:40:30 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id NFtwmyD2TeqtRF2ghbFP2A for ; Thu, 28 May 2026 09:40:36.109 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSXEB-00000007uQT-01Jy\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 10:40:35 +0100 Received: from mail-ukwestazon11020074.outbound.protection.outlook.com ([52.101.195.74] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSXEA-00000009jBP-2Uaj\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 10:40:34 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by CW1P265MB7616.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:210::8) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.74(-0.58)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.74:from] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72192341461973] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58126968243812] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72129545483413] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: ca929c0509a542e8991a347e09f72f8d@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.0 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(10070799003)(7049299003)(3109299003)(69100299015)(376014)(366016)(55112099003)(12063799003)(11063799006)(56012099006)(6133799003)(5133699003)(18002099003)(8096899003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|10070799003|7049299003|3109299003|69100299015|376014|366016|55112099003|12063799003|11063799006|56012099006|6133799003|5133699003|18002099003|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: evrCgPyhXI0RJXHPHtHvFgRJE0pWLrT2Hcnjkbnb9+qA2LF5cIsxKjXHMMI825BxySPQ7P2v3cAEe+vwcU7NgerK1m1FOYif4ZuqwZ+PDhzLKFuqp6RZc+ua3v8cSx0u8kmCZcuIdW0B82WT7uw50Sv9LA6iyZhqvleBTPtf8clIjGObmQUkelhEp6n02sQAVwD5AdEYKlvJ8DQY8pbXDwDLwk3pICQhAs6nwRqZh1VcCU8bbEg1zzYJxu4IOC1deyFHbT4FEsvxd6dA8FHy+OaaUpflCrlB1gqISkKFr8ErKSoQM9XERHJL61p73rkvbGuVgkB4nL6T7jVJaYQkKctdPV+Likw+JgQ/AfhMGtftlF02rfYA4T2yxx+1nKJG8npLWejzOz+jaxL7yUoo6x6f2wZfpOG6A9MLC+Miw7iD8DN6VnTnOFWBZ731K4XA x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 62899a45-1f7b-48c9-3861-08debc9d2886 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|CW1P265MB7616:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.76"} [2026-05-28 11:59:40] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


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omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:59:40, 2026-05-28 11:59:40)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 11:59:40, 2026-05-28 11:59:40)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:00:11] production.DEBUG: Inbound email data {"subject":"Subject Access Request Ref edir:61611","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=SEhcwGo7r+MZmGijOPuF9XhA2/3L1bVVjq+s/UHfRJU=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=p4jXFNAhbXfeycwvyEHJWiwiQcO3o3rM8ET0dndhYox7RZ84Sf1vbVuoBJ5xUNtNl0BGDjoGGG\t Z3xd57mOnkBPC42ETa21PAS93RqH3z5fEwtYQz38Wl6U2vFn9k7TXRMQHJ/SurEKe8pU/q7hn4\t w+yO2u7MXGXxgx8KN9DwPjdnHe+unGwFEZ5y/cezNNnImTnWyfz1JyOYEj9aTRq4xlGhICb79o\t RNB+jxbCfUL/6d6ymcxtEZ+ahFwk6j/UWFKhGs4Z0lKIdyDl2y/sMsR2Sw5ftdV/OXFEy5j8vQ\t m7dicAMBdQMBebaaWvuTwP27IpmvQQJP2a/Ib2zWtqggVg==; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=CQ3iJgvFv9JKrC+Jn4d5pdEPqUI08tDqbHnjLm1+kGs=; b=ZnXL3wk0LziKZXt3PYOoJQJ3kU\tIhZwfShWH9j3XfPVjUU33Wti+j64M56iKBy0UeCVmNB6W2J9uDBYRGEYT8FNH860OrlRbXXRldXxt\tJDIjfqcq0fLP3Z1TG6xzNapRzaILNNQaNFaBnTXm9RasYtfk/MknwXGQgLmufi1i8oIsdqLDuSbir\tes1SU7S9f0YpNJW0OF5BDN9RbSWOA/YVKDqns+gVy3SlxmRt1FN7zdwlHfgY/nGDMGQtQwHwcKzF5\tjXA3gPo8TONJAyHjWiKPRvKEzfpBGOWRYg6rK9yuSNDTec3zEpLE4G2jCHPHe5K6omuPceq6ev3rZ\tQy9aRQjg==; Date: Tue, 26 May 2026 10:56:37 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id TX2BRWZuQoaBtYP8HOrsAQ for ; Tue, 26 May 2026 09:56:58.969 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRoWv-00000009Ur7-1unE\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRoWu-00000002lII-2oxg\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wRoWc-0004vo-1V; Tue, 26 May 2026 10:56:54 +0100 Received-SPF: pass (mx2.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Tue, 26 May 2026 10:56:57 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61611 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.63) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.10) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.53) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.32) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: IP_REPUTATION_HAM(-0.28) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.63) [-0.63501134286625] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.10) [-0.10266048576496] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.53) [-0.53372798966175] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.32); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: IP_REPUTATION_HAM(-0.28) [asn: 35425(-0.18), country: GB(-0.00), ip: 89.16.161.57(-0.09)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wRoWc-0004vo-1V@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.3 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","to":"evidence@mmalegal.co.uk","from":"informationrightsofficer7@edinburgh.gov.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","SPF":"softfail"} [2026-05-28 12:00:11] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 12:00:11, 2026-05-28 12:00:11)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 12:00:11, 2026-05-28 12:00:11)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 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#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:01:57] production.DEBUG: Inbound email data {"from":"data.protection ","sender_ip":"185.151.28.76","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCEEA2.0F185DC0\"}}","content-ids":"{\"image001.png@01DCEEA2.0F185DC0\":\"attachment1\"}","html":"

Good afternoon,

 

Data Protection Legislation

Request for Personal Information

 

We have one month to deal with your request from the date it was received 28/05/2026. However, we will respond earlier where possible. 

 

Your request has been passed on to our Information Governance Team who will issue you with a response by 29/06/2026.

 

Many thanks,

Emily

 

 

 

Emily Fraser | Information Rights Officer | Information Governance Division | Falkirk Council

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: data.protection <data.protection@falkirk.gov.uk>
Subject: Data Subject Access Request - Miss Elizabeth Jayne Verhees

 

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Elizabeth Jayne Verhees
Client Address: 10 Burnfoot Court , Grangemouth, FK3 0AL
Client Reference: 100336
Date of Birth: 28/02/1972
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Foster Care Sterling: 1975 - 1982
  • Weedingshall House in Polmont, near Falkirk: 1892 - 1984



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.





*********************************************************************************************
The information contained in this e-mail is confidential and is intended only for the named recipient(s). If you are not the intended recipient, you must not copy, distribute or take any action or reliance on it. If you have received this e-mail in error, please notify the sender. Any unauthorised disclosure of the information contained in this e-mail is strictly prohibited.

The views and opinions expressed in this e-mail are the senders own and do not necessarily represent the views and opinions of Falkirk Council.
*********************************************************************************************
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Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: RCVD_COUNT_SEVEN(0.00); Message has 7-11 Received headers [7] Message-ID: CWLP123MB4580A851424AACA538262F46A1092@CWLP123MB4580.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.0 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk anti-spf: FromFCMS x-egress-defend-domain: falkirk.gov.uk x-ms-exchange-messagesentrepresentingtype: 1 x-ms-traffictypediagnostic: CWLP123MB4580:EE_|LO7P123MB7595:EE_|LO1PEPF000028CD:EE_|LO0P123MB7200:EE_","dkim":"{@falkirk.gov.uk : pass, @y4fdvudxe4g6iz0pk4ih.aquilaiajax.com : pass, @falkirk.gov.uk : fail (body hash did not verify)}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"data.protection@falkirk.gov.uk\"}","text":"Good afternoon, Data Protection Legislation Request for Personal Information We have one month to deal with your request from the date it was received 28/05/2026. However, we will respond earlier where possible. Your request has been passed on to our Information Governance Team who will issue you with a response by 29/06/2026. Many thanks, Emily Emily Fraser | Information Rights Officer | Information Governance Division | Falkirk Council [cid:image001.png@01DCEEA2.0F185DC0] From: MMA Legal Sent: 28 May 2026 12:03 To: data.protection Subject: Data Subject Access Request - Miss Elizabeth Jayne Verhees Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Elizabeth Jayne ͏​​‌͏ [External email] External email [External email] Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Elizabeth Jayne Verhees Client Address: 10 Burnfoot Court , Grangemouth, FK3 0AL Client Reference: 100336 Date of Birth: 28/02/1972 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Foster Care Sterling: 1975 - 1982 * Weedingshall House in Polmont, near Falkirk: 1892 - 1984 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ________________________________ ********************************************************************************************* The information contained in this e-mail is confidential and is intended only for the named recipient(s). If you are not the intended recipient, you must not copy, distribute or take any action or reliance on it. If you have received this e-mail in error, please notify the sender. Any unauthorised disclosure of the information contained in this e-mail is strictly prohibited. The views and opinions expressed in this e-mail are the senders own and do not necessarily represent the views and opinions of Falkirk Council. *********************************************************************************************","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","to":"evidence ","subject":"RE: Data Subject Access Request - Miss Elizabeth Jayne Verhees","attachments":"1","SPF":"softfail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpmkrc7sdt3rvl2tGoIkb"}} [2026-05-28 12:03:20] production.DEBUG: Inbound email data {"attachments":"2","subject":"Re: Data Subject Access Request - Miss Anna Tate","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.patientservices@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-f41fluiq.png\",\"name\":\"Outlook-f41fluiq.png\",\"type\":\"image/png\",\"content-id\":\"508b2ff7-7985-4676-a30e-af3c90092521\"},\"attachment2\":{\"filename\":\"Outlook-http___www.png\",\"name\":\"Outlook-http___www.png\",\"type\":\"image/png\",\"content-id\":\"16425be4-29fd-4567-af93-3f1a52dfe330\"}}","content-ids":"{\"16425be4-29fd-4567-af93-3f1a52dfe330\":\"attachment2\",\"508b2ff7-7985-4676-a30e-af3c90092521\":\"attachment1\"}","SPF":"fail","to":"MMA Legal ","html":"
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.76","from":"dg.patientservices ","text":"Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. 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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RSPAMD_EMAILBL_FAIL(0.00) [evidence.mmalegal.co.uk:server fail, dg.patientservices@nhs.scot:server fail] X-Symbol: GENERIC_REPUTATION(-0.64) [-0.64348918891749] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.63) [ip: 52.101.195.68(-0.64)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.68:from] X-Symbol: RSPAMD_URIBL_FAIL(0.00) [nhs.scot:server fail, cwlp123mb3650.gbrp123.prod.outlook.com:server fail, mmalegal.co.uk:server fail, careopinion.org.uk:server fail] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69473356701653] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: ASN_FAIL(0.00) [68.195.101.52.asn.rspamd.com:server fail] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.6794770114183] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: CWLP123MB365033814979BC77EB5F910EFA092@CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.8 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(6049299003)(366016)(1800799024)(19092799006)(69100299015)(4013099003)(4053099003)(8096899003)(22082099003)(18002099003)(38070700021)(6133799003)(5023799004)(11063799006)(56012099006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|376014|6049299003|366016|1800799024|19092799006|69100299015|4013099003|4053099003|8096899003|22082099003|18002099003|38070700021|6133799003|5023799004|11063799006|56012099006; x-microsoft-antispam-message-info: kmg5UbDepzC9ogbU8WPfXFjY0kf5EOvdwFQvz8opbPhsV6dNHVrCels1XCSUWbzAGbMV7u11R0TMonOuaLtfNQaGGcChkkALT5jlb4WXPThITMTNxuh44EQe9CaNlFNdBGDhYgLLy/6fkoV/sVgtw3gRk29phE9VvWdTBe2V1XPaRfu9RfiA62xL9Pju/XDJwVH7/tVR8Ad/VCYxTMjdYX9XrFsaluNl0ORq+i24Qt5h7gK9kRd0HGDmIHbbBXNXI3df4w+lb8e1zNbricK3UpNtsNmjFaXmWWa2rF+Ff5TKeYglJJWsmag6KFh7v4Q/glnJ1kPLzF8z+hw7zzrasxYY1woIia0SdiEGk2Y85S5FYNzcjivg5GIuRzs5jAraw2FDNFK49Fy9suiRkuMzSgz67+jjgT/VgWqhMeBljik9Ph+9lBaOFvx7VDzyV15/cBELuRwzqrr1h8GV3nG+ysWFUlSodSAE6n/xxbCrgq9p3YBiHtP3NqPfdVM//AQwm+37Lms62vd935Wfn9zWwXq+kQWUavuWoMtsvEHUKYiqEqky0/fHdbogKsKJnsAWhM2TdKUlw0+xU/WQk/yC8LM0J3obm1gWuqwf3eLfpsFIA2FSI1BOoKodOdYKak6MJtZWAy96Lxd4OXceHPW3c65mr5VGiveF/ztejURjBYLA1zLGtAyzv20ayH/VdXbFZ8NStpH6NhQIG/ETfmkc5KenFCLSRxFK9llsRyfD5iRGO/Uz0/OxlDCeGSO3MW9m2TuGRPX1dX/xI+vEcdxVDEPRa5b8/PyBNco33dNLQ7BCZub7h5mBcyxBDpBgmtC2rb56CaeyiK3I4+LZu5c6uwnQvTOtZCMj8JEvJFCEavntJtJCqxPytoZAX5Its+lZc5RCV9tdoJxNcvJfdJCD/W/2B7Ef1k2GEIh2Pk40TdrqZqjMXTtZai3DBN94ZirH+zom34SrzQnO3HkOdd/rCzzQxcgNxnri7h6wJNJ89odn0Pwc7/x9LWY94d8doEcWdrQzUEhQ+8EHK+pgoDyDmLs+DoS7VNtkLjTXfsY4XJ0= x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 91f00632-5b42-41ea-bc5a-08debcb117ad x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWLP123MB3650:EE_|LO9P123MB8045:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpdmpda5s1s4p9c0BVfW7"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpitl8d7c76vgh4FvJ9IE"}} [2026-05-28 12:03:20] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:03:20, 2026-05-28 12:03:20)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:03:20, 2026-05-28 12:03:20)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:03:52] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-f41fluiq.png\",\"name\":\"Outlook-f41fluiq.png\",\"type\":\"image/png\",\"content-id\":\"508b2ff7-7985-4676-a30e-af3c90092521\"},\"attachment2\":{\"filename\":\"Outlook-http___www.png\",\"name\":\"Outlook-http___www.png\",\"type\":\"image/png\",\"content-id\":\"16425be4-29fd-4567-af93-3f1a52dfe330\"}}","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.68;\tiprev=pass 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helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSZSE-00000005Tge-2xaI\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 13:03:17 +0100 Received: from CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:94::5) by LO9P123MB8045.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:3e8::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 12:03:12 +0000 Received: from CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM ([fe80::e329:fcfc:e21d:c970]) by CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM ([fe80::e329:fcfc:e21d:c970%3]) with mapi id 15.20.9870.023; Thu, 28 May 2026 12:03:12 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of nhs.scot designates 52.101.195.68 as permitted sender) client-ip=52.101.195.68; envelope-from=dg.patientservices@nhs.scot; helo=CWXP265CU008.outbound.protection.outlook.com; References: Resent-Date: Thu, 28 May 2026 13:03:17 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Miss Anna Tate Thread-Index: AQHc7pEFptKwFKuy/0+DK4ZoZ1P64rYjVXkp Thread-Topic: Data Subject Access Request - Miss Anna Tate To: MMA Legal X-Forwarded-For: dg.patientservices@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 91f00632-5b42-41ea-bc5a-08debcb117ad X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 12:03:12.5046 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 2h7FDEEK31xmGZRBu+D8u7JQXYmqbdDgUHIdFTHVFHzdXZJAok08Ihe721Ez9dWxjlxcfvEXoZHAD4+2zhnBVSdyl3IUlSbHNSCdO+MWGiI= 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 91f00632-5b42-41ea-bc5a-08debcb117ad x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWLP123MB3650:EE_|LO9P123MB8045:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.patientservices@nhs.scot\"}","content-ids":"{\"16425be4-29fd-4567-af93-3f1a52dfe330\":\"attachment2\",\"508b2ff7-7985-4676-a30e-af3c90092521\":\"attachment1\"}","text":"Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"2","dkim":"{@nhs.scot : pass}","SPF":"fail","subject":"Re: Data Subject Access Request - Miss Anna Tate","from":"dg.patientservices ","html":"
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","sender_ip":"185.151.28.76","to":"MMA Legal ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php5badmkh77hgr1fb68kO"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phplfq59dnj8bss4uf26Ev"}} [2026-05-28 12:03:52] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:03:52, 2026-05-28 12:03:52)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:03:52, 2026-05-28 12:03:52)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:04:54] production.DEBUG: Inbound email data {"content-ids":"{\"16425be4-29fd-4567-af93-3f1a52dfe330\":\"attachment2\",\"508b2ff7-7985-4676-a30e-af3c90092521\":\"attachment1\"}","html":"
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","sender_ip":"185.151.28.76","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.patientservices@nhs.scot\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-f41fluiq.png\",\"name\":\"Outlook-f41fluiq.png\",\"type\":\"image/png\",\"content-id\":\"508b2ff7-7985-4676-a30e-af3c90092521\"},\"attachment2\":{\"filename\":\"Outlook-http___www.png\",\"name\":\"Outlook-http___www.png\",\"type\":\"image/png\",\"content-id\":\"16425be4-29fd-4567-af93-3f1a52dfe330\"}}","text":"Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"2","SPF":"fail","subject":"Re: Data Subject Access Request - Miss Anna Tate","from":"dg.patientservices ","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.68;\tiprev=pass (mail-ukwestazon11010068.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.68;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.68 ARC-Authentication-Results: i=1; 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boundary=\"_005_CWLP123MB365033814979BC77EB5F910EFA092CWLP123MB3650GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=EoAwYICM7lG+TtRBUylBY/YkUz5k1bXVK1bTYi7x9BE=; b=rg0529siZWIlRd0AFyhGix5BQ+/IgjRG6k/FdVLF8gmV3ieH/JZGxNEcOGNUuR2BfwFiEnEagJqMBO7iHaFfDaR1OT2Za3jiJ8b9BoVSGhJaF6WcJk30YQUt+gW+K4lh9WfYvDrqsHXizG5ouBkCpofRDL1g/CGl/dwcZvva7Zzs0S/l7bmcGHhfOL9tdvRkddGooXw5j6KgaIt9VTsp+JM02ZeFhkdi4H660ornaRLqdFyx+7rF8lURHmB8fVnS83kzvKoil82QJIOxQA1cMoxciGdXjq0lAH0/SQcOlEJtJkzPNO4uhcyaARR6z1xx5MSuahksN4Zp3uVilotH9g== Date: Thu, 28 May 2026 12:03:12 +0000 From: dg.patientservices In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id KkQTlI8rQxSB4B-YQDCg_Q for ; Thu, 28 May 2026 12:03:18.937 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSZSH-00000009Esd-3jkk\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 13:03:18 +0100 Received: from mail-ukwestazon11010068.outbound.protection.outlook.com ([52.101.195.68] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSZSE-00000005Tge-2xaI\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 13:03:17 +0100 Received: from CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:94::5) by LO9P123MB8045.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:3e8::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 12:03:12 +0000 Received: from CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM ([fe80::e329:fcfc:e21d:c970]) by CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM ([fe80::e329:fcfc:e21d:c970%3]) with mapi id 15.20.9870.023; Thu, 28 May 2026 12:03:12 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of nhs.scot designates 52.101.195.68 as permitted sender) client-ip=52.101.195.68; envelope-from=dg.patientservices@nhs.scot; helo=CWXP265CU008.outbound.protection.outlook.com; References: Resent-Date: Thu, 28 May 2026 13:03:17 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Miss Anna Tate Thread-Index: AQHc7pEFptKwFKuy/0+DK4ZoZ1P64rYjVXkp Thread-Topic: Data Subject Access Request - Miss Anna Tate To: MMA Legal X-Forwarded-For: dg.patientservices@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 91f00632-5b42-41ea-bc5a-08debcb117ad X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 12:03:12.5046 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 2h7FDEEK31xmGZRBu+D8u7JQXYmqbdDgUHIdFTHVFHzdXZJAok08Ihe721Ez9dWxjlxcfvEXoZHAD4+2zhnBVSdyl3IUlSbHNSCdO+MWGiI= X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO9P123MB8045 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.195.68 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: RSPAMD_EMAILBL_FAIL(0.00) Symbol: GENERIC_REPUTATION(-0.64) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.40) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.63) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: RSPAMD_URIBL_FAIL(0.00) Symbol: DKIM_REPUTATION(-0.69) Symbol: R_SPF_ALLOW(-0.20) Symbol: ARC_ALLOW(-1.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: ASN_FAIL(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: SPF_REPUTATION_HAM(-0.67) Symbol: DKIM_TRACE(0.00) X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RSPAMD_EMAILBL_FAIL(0.00) [evidence.mmalegal.co.uk:server fail, dg.patientservices@nhs.scot:server fail] X-Symbol: GENERIC_REPUTATION(-0.64) [-0.64348918891749] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.63) [ip: 52.101.195.68(-0.64)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.68:from] X-Symbol: RSPAMD_URIBL_FAIL(0.00) [nhs.scot:server fail, cwlp123mb3650.gbrp123.prod.outlook.com:server fail, mmalegal.co.uk:server fail, careopinion.org.uk:server fail] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69473356701653] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: ASN_FAIL(0.00) [68.195.101.52.asn.rspamd.com:server fail] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.6794770114183] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: CWLP123MB365033814979BC77EB5F910EFA092@CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.8 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(6049299003)(366016)(1800799024)(19092799006)(69100299015)(4013099003)(4053099003)(8096899003)(22082099003)(18002099003)(38070700021)(6133799003)(5023799004)(11063799006)(56012099006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|376014|6049299003|366016|1800799024|19092799006|69100299015|4013099003|4053099003|8096899003|22082099003|18002099003|38070700021|6133799003|5023799004|11063799006|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: j8mR+Ol7HCqEloPi779JLVzYZsCqzYqKnYDKff8jVmsfP8Oa7J42EFlxVsDQat047xBMDdLDqP7sq5YhkYunQfDSGlrAI7L5h7GhSJjx0wWo7qZPGaFBabIPD9lMW41ha05oI3G0wG5ZafrCAfgElsznONF5nbg81KwkHmX4jKAFtsaHdkvsfjhgniR2YcvQ7phxsgIyTcNz8HE1WAVqWX6aaUnWMl9slFxzQ3iDq/clXdyRMkM82yKMb5nzziiPxgteNooc/H28ZwoB12VtrahruHgZcgi1CSQj0+OfZ7w6m5xLjZdMg2lrEN650VbFgVOxXJgbUJ1wJHoOumM6qWSiMi6iuAYFW5vFiGcBG7gE9aHkMdPtZI6rNmLekKSpuSdbz6PRiI6iEf5xx6hvfP5t/9Ek5oc48YXy9FldQB7Hh58E2J+Za0+yjvWovl4MNCtvaiH7AoESOss0TIAOCRVXBo2IMquaVMoxW8vdQD4rhw5QWBODqhoQpnLPO0Y65lyRHQak6FQc9V8dKJFA7PYe57YnFeG3OhNeC/gbiVRJ7skH1E3RGl5wMwpDnGuydyVsJYFpCs4LTOnXPHIO8eHBlG5Gu1YfhBfptjzEm6b/bNv0ztlt55yJwPKjB3T4gi4A8sboXs6R/24Prgg66st1ps5JbAC1w2FEpDtwrlR8PuFvuOX8/MAGNqCEDw3su59aHJMVJEtugDZo5BY3vsc66u92w5ggcsAWTIu9vUHfj2aoDV+cLjyxhR3wPGo17AYJt1RpXohI3IlrBuPkNxgBccSeO5i5rzmPJl8V84/vJTCeb5gycUPx1dKzif5VwhtNlr4c9AP6WSV4s8CSkYIB6xdh6y1osQAJHWNhLFHTsmp5lz+/uI5/wI4mdfATTsiPAOTAw4Q9NIr1VSY/bVOYoaZp2VzXOhFboNYStCiV7dTfQU4e3us1lmb1wm4aQX2qmcVT9BlbRb0yqH2Es/VqYrDd2i75kW2OCb5gGujg01G54r7zkVGEO+AEdZqRvvEOtZri6E/AnRyd/xX3VkvPuxkKJSnZKCKd5h61YT9K7g9M5WKPk4ZWVazErAkdtzobUmff9unokr9G7r1uBhu/ZN6OLIzHYoYYTdk7Eyr0jy7Q+cPhyKHN/bNRcnRpSTMeApTs3zyT3AuFgtFLeUlWIgotqYDbfPhUgwP5VF3qkXYBIYxE06h6y2avtosu/LWM+vGX/jVNjzivp+fMQtSF3doRgcI4IEL+/0ObDLwTkFpxdYfgwcROZVz0DF040x7lXTbtc80gIk5OTBYdgvmzBHrLRpyMn0jvj07KSj9HpphqTpz0hcFIMmGc3i5lDErFyOD+LSH8E3pTeceYcgWS99FTzLRDUgv95js2+hzAqnr8oJhXWZ6YVM/Xhpm+XGK9njIqFeni97EsxLejn5MR7UrndSDRetEMIbRzWQng/Kb8Pgsw9a0rr0mcaz5henqKcHl3CaJ18gfWYTqDBZg85/tytqBM+RgQNkNNEdnCpaWH5pTcUprrVDT2lVWXhosv1sjqopGzY8tV6cUG054VUGlxdL4IlaexctipjE9z9NvgGqYKFrTwxNQR0mToZugq0TGavKF5/o64OTPnVbojXb7zJI2A4rhucp4pEvUMPByqB59nQT1K7jEfKHG7VVTG7A5Ncjlfj8Cp1H6jcKmRkSIlpkGYvOMInf5JsEL9CngiVjaq5tTg3aJphiiYdgpCS7LXUaswDXmNXrlmW1NjFYpRspZU5+3C3sGjDN8= x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 91f00632-5b42-41ea-bc5a-08debcb117ad x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWLP123MB3650:EE_|LO9P123MB8045:EE_","to":"MMA Legal ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpnl8r5e7d2sh90ZSSjcG"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpkbtgpm8nu1tf2uYfVts"}} [2026-05-28 12:04:54] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:04:54, 2026-05-28 12:04:54)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:04:54, 2026-05-28 12:04:54)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:06:25] production.DEBUG: Inbound email data {"from":"dg.patientservices ","text":"Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.68;\tiprev=pass (mail-ukwestazon11010068.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.68;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.68 ARC-Authentication-Results: i=1; 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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RSPAMD_EMAILBL_FAIL(0.00) [evidence.mmalegal.co.uk:server fail, dg.patientservices@nhs.scot:server fail] X-Symbol: GENERIC_REPUTATION(-0.64) [-0.64348918891749] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.63) [ip: 52.101.195.68(-0.64)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.68:from] X-Symbol: RSPAMD_URIBL_FAIL(0.00) [nhs.scot:server fail, cwlp123mb3650.gbrp123.prod.outlook.com:server fail, mmalegal.co.uk:server fail, careopinion.org.uk:server fail] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69473356701653] X-Symbol: R_SPF_ALLOW(-0.20); 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Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","content-ids":"{\"16425be4-29fd-4567-af93-3f1a52dfe330\":\"attachment2\",\"508b2ff7-7985-4676-a30e-af3c90092521\":\"attachment1\"}","SPF":"fail","to":"MMA Legal ","subject":"Re: Data Subject Access Request - Miss Anna Tate","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.patientservices@nhs.scot\"}","attachments":"2","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php5c6umlr0uh0lbaJwEdK"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpe70fk333dvmrcVXL9Nx"}} [2026-05-28 12:06:25] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:06:25, 2026-05-28 12:06:25)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:06:25, 2026-05-28 12:06:25)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:07:05] production.DEBUG: Inbound email data {"to":"evidence@mmalegal.co.uk","from":"\"Image Exchange Portal\" ","attachment-info":"{\"attachment1\":{\"filename\":\"sectra-logo.png\",\"name\":\"sectra-logo.png\",\"type\":\"image/png\",\"content-id\":\"CID-f6cdffd3-addf-4418-8811-195444ed0910@IEP0LON20GEN001\"}}","SPF":"fail","subject":"GGC GDP and Legal Requests Only wants to securely exchange medical information with you","content-ids":"{\"CID-f6cdffd3-addf-4418-8811-195444ed0910@IEP0LON20GEN001\":\"attachment1\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","headers":"ARC-Authentication-Results: i=2; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) 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smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (hsmail2.nhs.net) smtp.remote-ip=155.231.208.133;\tspf=pass smtp.mailfrom=nhs.net;\tdkim=pass header.d=nhs.net header.s=default header.a=rsa-sha256;\tdkim=pass header.d=nhs.net header.s=default header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Authentication-Results: OpenDMARC; dmarc=pass (p=reject dis=none) header.from=nhs.net Authentication-Results: OpenDMARC; spf=pass smtp.mailfrom=nhs.net Authentication-Results: OpenDMARC; dmarc=fail (p=reject dis=none) header.from=nhs.net Authentication-Results: OpenDMARC; spf=fail smtp.mailfrom=nhs.net Content-Type: multipart/related; boundary=\"------------040902030005000503020609\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=nhs.net; s=default;\tt=1779970021; bh=dmbkHOig4JvrsNZ3BMEybjsOXN0fZ8wVLNZkj1FQEbc=;\th=Date:From:Subject:To;\tb=GokTjgfTPuibiP3Zz4ilgB5T80S9Xy3b3i3LhHm/6Z3jkUM8u3cSff4k1BTpOJloB\t 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with ESMTP id wOXWVigaRneck_vX4mZB8w for ; Thu, 28 May 2026 12:07:04.993 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSZVw-00000009HbR-05Os\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 13:07:04 +0100 Received: from hsmail2.nhs.net ([155.231.208.133])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSZVu-00000005kBK-1ILb\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 13:07:03 +0100 Received: from localhost (unknown [127.0.0.1])\tby hsmail2.nhs.net (Postfix) with ESMTP id DC2CEE36F5\tfor ; Thu, 28 May 2026 12:07:01 +0000 (UTC) Received: from hsmail2.nhs.net ([127.0.0.1]) by localhost (mail2.nhs.net [127.0.0.1]) (amavis, port 10024) with ESMTP id r2HTheEJ1sW1 for ; Thu, 28 May 2026 12:06:56 +0000 (UTC) Received: from BURNBANK (unknown [10.194.1.78])\tby hsmail2.nhs.net (Postfix) with ESMTPSA id 45CF1E3747\tfor ; Thu, 28 May 2026 12:06:21 +0000 (UTC) Received-SPF: pass (mx4.lhr.stackcp.net: domain of nhs.net designates 155.231.208.133 as permitted sender) client-ip=155.231.208.133; envelope-from=Burnbank.IEP@nhs.net; helo=hsmail2.nhs.net; Resent-Date: Thu, 28 May 2026 13:07:03 +0100 Resent-From: evidence@mmalegal.co.uk Subject: GGC GDP and Legal Requests Only wants to securely exchange medical information with you To: evidence@mmalegal.co.uk X-Forwarded-For: Burnbank.IEP@nhs.net evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 155.231.208.133 X-Priority: 3 (Normal) X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCVD_VIA_SMTP_AUTH(0.00) Symbol: GENERIC_REPUTATION(-0.67) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_REPUTATION(-0.83) Symbol: SPF_REPUTATION_HAM(-0.67) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: HAS_X_PRIO_THREE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: RECEIVED_HELO_LOCALHOST(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: R_DKIM_ALLOW(-1.56) Symbol: IP_REPUTATION_HAM(-0.89) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ARC_NA(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:155.231.208.128/27:c] X-Symbol: RCVD_VIA_SMTP_AUTH(0.00); Authenticated hand-off was seen in Received headers X-Symbol: GENERIC_REPUTATION(-0.67) [-0.67479107319282] X-Symbol: ASN(0.00) [asn:8075, ipnet:155.231.208.0/24, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_REPUTATION(-0.83) [-0.8311179880665] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67417369202854] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.net:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.net, reject] X-Symbol: HAS_X_PRIO_THREE(0.00); Message has X-Priority header set to 3 or 4 [3] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: RECEIVED_HELO_LOCALHOST(0.00); Localhost HELO seen in Received header X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [4] X-Symbol: R_DKIM_ALLOW(-1.56); DKIM verification succeed [nhs.net:s=default] X-Symbol: IP_REPUTATION_HAM(-0.89) [asn: 8075(-0.23), country: US(-0.01), ip: 155.231.208.133(-0.66)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~, 3:~] Message-ID: D9D1370801901C626BAC8B53A7965DC9941AE8FE@IEP0LON20GEN001 X-Milter-Del: X-Spam X-Spam-Score: -4.7 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk X-Virus-Scanned: Debian amavis at nhs.net","dkim":"{@nhs.net : pass, @nhs.net : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Burnbank.IEP@nhs.net\"}","text":" \t \t\t \t \t \t\t \t\t\t \t\t\t\t \t\t\t \t\t
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\t\t\t\tGGC GDP and Legal Requests Only wants to securely exchange medical information with you \t\t\t

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\t\t\t\tGGC GDP and Legal Requests Only wants to securely exchange medical information with you \t\t\t

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\t\t\t\tClick the button \"Click here to start\" above. When you do so, a login page will open in a new window. You will also receive a one-time password. Follow the instructions on the login page to log in. \t\t\t

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\t\t\t\tDo not delete this email. You will need this email if you want to revisit the web portal again. You will receive a new one-time password every time you log in. \t\t\t

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\t\t\t\tWhenever new information is available, you will be notified via email. \t\t\t

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\t\t\t\tReceived this in error? \t\t\t

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\t\t\t\tThis message is intended only for the addressee and may contain information that is confidential or privileged. Unauthorised use is strictly prohibited and may be unlawful. \t\t\t

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\t\t\t\tNeed further assistance? \t\t\t

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\t\t\t\tIf you cannot log in, or have other queries, please contact GGC GDP and Legal Requests Only directly by using the contact information below. \t\t\t

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\t\t\tGGC GDP and Legal Requests Only \t\t
\t\t\tMs. Agnes Dickson \t\t
\t\t\tTelephone no: 0141-355-1446 \t\t
\t\t\tEmail address: Imagecopyingservice@ggc.scot.nhs.uk \t\t
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\t\t\tTracking number: GGCL028331 \t\t
\t\t\tExpiration date: 27 June 2026 \t\t
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\t\t\t\tGGC GDP and Legal Requests Only wants to securely exchange medical information with you \t\t\t

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\t ","attachments":"1","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpgj66u0ts93m7ccKWRNk"}} [2026-05-28 12:07:26] production.DEBUG: Inbound email data {"subject":"Automatic reply: Data Subject Access Request - Shirley Young","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","text":"This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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boundary=\"_000_09582ad0f04e458aac90fb6394aa6a2eLO2P123MB1872GBRP123PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scottish.onmicrosoft.com; s=selector1-scottish-onmicrosoft-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=vsF7VJx2zIINqVGivPGt2wP1+rmzThHmkffY4x0tPrU=; b=hbZ/cZ4hXaRJ6uQeTYE45H0liIqcMm5XSLYL1McoFccBB7v+ptSX8dMp3Hv/OQKSnFWRdEBWVlXY0fkwgFqAiQE9B96sd3VE2xvNkf1mNQbL4zDat9AxWQqbIpR/dD266q2Tyk1PtAG3sD2nmsmBzXbVY5uvNhcVdpG4I82SSaA= Date: Thu, 28 May 2026 11:03:50 +0000 From: Bothwell Medical Centre In-Reply-To: MIME-Version: 1.0 Message-ID: <09582ad0f04e458aac90fb6394aa6a2e@LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM> Received: from bounce-relay1.stackmail.com (mxd [185.151.28.82]) by mx.sendgrid.net with ESMTP id oc3o2zo7TV-ZgDHMsIVkFw for ; Thu, 28 May 2026 11:03:55.472 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\tid 1wSYWo-000000087bz-1NHH\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:03:54 +0100 Received: from mail-ukwestazhn15011022.outbound.protection.outlook.com ([52.102.166.22] helo=CWXP265CU009.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\tid 1wSYWo-00000002pTz-0Lrm\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:03:54 +0100 Received: from LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:c5::19) by LOYP123MB2942.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:f2::10) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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From header has a display name X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.18); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: DMARC_POLICY_SOFTFAIL(0.10); DMARC failed [scot.nhs.uk : SPF not aligned (relaxed), DKIM not aligned (relaxed), none] X-Symbol: IP_REPUTATION_HAM(-0.96) [asn: 8075(-0.23), country: US(-0.01), ip: 52.102.166.22(-0.73)] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.102.166.22:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.102.0.0/16:c] X-Symbol: DKIM_REPUTATION(-0.54) [-0.54070436597321] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.7262508432897] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scottish.onmicrosoft.com:+] Message-ID: 09582ad0f04e458aac90fb6394aa6a2e@LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.4 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=lanarkshire.scot.nhs.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(50650200027)(1800799024)(10070799003)(366016)(376014)(8096899003)(12063799003)(6133799003)(22082099003)(18002099003)(5133699003)(11063799006)(56012099006)(80100003);DIR:OUT;SFP:1501; x-microsoft-antispam: BCL:0;ARA:13230040|50650200027|1800799024|10070799003|366016|376014|8096899003|12063799003|6133799003|22082099003|18002099003|5133699003|11063799006|56012099006|80100003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: DLl9jgJzXhGxbjf17QyrrPUZs2suPyGwmz1GU/uXixg9tsE9ZERehX71zcXwc0vqihk6TsWBaNcVlm0ToDkxfkoZ4jf8e1+gwy9Np8NqSRU12gklXY43P4XxM+FVq7BloPGSxNawNT1gUBjdYXYPPk9kIpuZYINx4olrhkr9nbJmnS7TQNRrD2mPpUgNZMcc+n713HinybCA4pzdLjF/N+/b7dPAEUTMCHmwPIuToVnxN+37KqBIDkSy/BW8VwYradflZegxyQMp0ttxeapFgpnVLe/ZoPsMz5INE19T26EOGNksqKQzetfsIFAuTzSJ8Jm6u68xX7LPcMaPPhz+s5UP83NJbaN3ndzdin/BDm9zeThb+JkDojGpDX02a0mSxc1oMZE6t1CPLaZSGtOLrxIKooQwhTFGX2Mt5EUr1smzypdlrz9jWLIUWvRJKRjI x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 68b8dcaa-35ad-4206-07c7-08debca8cc97 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P123MB1872:EE_|LOYP123MB2942:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\"}","SPF":"pass","from":"Bothwell Medical Centre ","attachments":"0","dkim":"{@scottish.onmicrosoft.com : pass}","sender_ip":"185.151.28.82","to":"MMA Legal "} [2026-05-28 12:07:26] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xB7;\x0A\x0A\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

          prescription requests

          test results or 

          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: appointment requests-unless you have received a message asking that you email us for a CDM appointment. prescription requests test results or general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:07:26, 2026-05-28 12:07:26)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:07:26, 2026-05-28 12:07:26)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:07:44] production.DEBUG: Inbound email data {"from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.98;\tiprev=pass (mail-uksouthazon11022098.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.98;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.96.98 ARC-Authentication-Results: i=1; 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boundary=\"_000_3abc28af1ee54a84adf9201ddb88b67eLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=4NW9pOSc1b7SZovCplnZl401uDNwSU1XDnmvg2DDxmY=; b=j6kLR5KxI7CuPmrBr6Nmd0h4Qvsew77pjWFmhWzdlz/RdJBJJ1UstkFF6pZDFXwvXIo9IT/oW1AkrxEBUKuvZpVUlppVmhZ8W4ELNs7ZfEyYqu3QRNuh6CHQXkBvMeak4TrnRjc7fsuhOmdSCWQU1oKJ8UzKkKyUfFFbsFMmsWt0Z5pDOgQO7qme0Q32SAyx99o0JPlro/AiYSiykpdHTnEyqpgH4pU/WUEUVVrNRaa1dpB1uSgW9hrF4tx0B1zmCBiLnhzDrxd6vSLnY6ZTgAZbjEgtl9G6NbJKMl9egNvOd20TWjsiXofSA6COpgXBMYNf3ySDabqtyY14aW0odg== Date: Thu, 28 May 2026 11:05:08 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: <3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id otkJanlPTB6eca6nTUre8w for ; Thu, 28 May 2026 11:05:11.954 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYY2-000000088fP-1VCy\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:10 +0100 Received: from mail-uksouthazon11022098.outbound.protection.outlook.com ([52.101.96.98] helo=LO0P265CU003.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYY2-0000000E7uJ-0EMc\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:05:10 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.87) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.96.98(-0.68)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.98:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72199826337853] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.69) [-0.691840969515] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72137080984287] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: 3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; 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Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
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Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
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Council do not accept liability for any loss or damage which may
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","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}","sender_ip":"185.151.28.75"} [2026-05-28 12:07:44] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 12:07:44, 2026-05-28 12:07:44)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 12:07:44, 2026-05-28 12:07:44)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:08:05] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.75","SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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boundary=\"_000_c70962765c764138bae1ab54a359731aLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=cCf06nS6LkPAqqqcEZS1e2tXVGL27gjBK86QBrnhxs4=; b=cA4fd/L9V64U85EVmnQQzZblEMg/pCotI9+MpzUeHF/aqFfpIjHqk8hgrYFOWQ/fYLZYxXftlFGRgEjpQzux1Lg5qpnk1RA4T3zb599fscfLAUpzDJy1wcAT51yMHMrtdvlDcAGTnffQZ/A40ysJD6zk12Q6Oqlx33RzdMG/0GZbMRdqojBcrmDRzyatoiimB68f0DeGpMOWptyvNqtnuK0bVCC+xI7rDKGMwhy8zs7mQsgJ+vwtDWrZmoljiAeA8HHb+VmDg6hkLbig8A09XlTLG0+jlC/qD/WkBCI0yMYbZhkcgbi0gzVQUjIl2ewRfpHVs2pDrqI+wja0zgdUBw== Date: Thu, 28 May 2026 11:05:31 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id j2rR5nO9TeWArl9KxbOc4g for ; Thu, 28 May 2026 11:05:34.195 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYYP-000000088yH-1B1K\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from mail-uksouthazon11021075.outbound.protection.outlook.com ([52.101.95.75] helo=LO2P265CU024.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYYP-00000002uYD-0FxH\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.82) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.75(-0.59)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.75:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48773178386618] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.59) [-0.59859953924213] X-Symbol: SPF_REPUTATION_HAM(-0.50) [-0.50584772908401] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: c70962765c764138bae1ab54a359731a@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: E5Hg9bS4AT97e0JgGwRtyYgfZ9b9tlT2v+X2C3glLCJKcP0cF8OA9uMZL3ukP8gZtJurYnKK9m3TOZJgAhLRqz+EcKjkpbs4GVS1j3cNlU91S0Xce3m2b4qIVGjQykDOFP57bKiYL6qFfdiL09H9/itPYzLwl6Si+51DQSpRd9t3Vfip56anLZ9q+wXET/1OJzBW2ri+XguZ4Nn+TXd+thlulqcxLCkENdKx7wCK+4LwOX8u/SI3Mv1Www1mwcfmUtP8c5FzfYsOWTGCzMXPX5x5c6fG/7s9Fi+twgel5RB3WbumQLC2xdnS55O+yma17T6O011ErDvML4Cd7ZiNTf1QUNJMNZTonuRC4mH0GT69wmd3AN+yld9Rs4vXfT9ge04iVEV0fczwzsNuqQaXGlQVjjB6H5wgsp8fo52tvNhzxctDlvxXc78d5hpE5Efz x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: cd24eb86-e6de-454f-8d2d-08debca908b6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}"} [2026-05-28 12:08:05] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


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omissions arising as a result of interrupted or defective transmission.
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, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 12:08:05, 2026-05-28 12:08:05)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 12:08:05, 2026-05-28 12:08:05)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:08:15] production.DEBUG: Inbound email data {"text":"OFFICIAL-SENSITIVE Good Afternoon Subject Access Request - Data Protection Act 2018 – General Data Protection Regulation (GDPR) We refer to your request for personal information, reference number SAR161-26 received 28 May 2026 and write to advise no records are held in relation to your client, Donald Thomas. This is a nil response from Dumfries and Galloway Council. We hope that this information is helpful to you and if you require any further clarification, please contact the Data Protection Officer by email dataprotection@dumgal.gov.uk or by telephone 01387 260467. If you are not satisfied with the way in which your request has been dealt with you can contact us on the above email address. We will respond to your concerns within one calendar month. If you remain dissatisfied following our response, you have the right to make a complaint to the Information Commissioner’s Office (ICO) within three months of your last meaningful contact with us. You can do this by using the following link: https://ico.org.uk/make-a-complaint/ Kind regards, Information Governance Team Governance and Human Resources, Enabling and Customer Services Dumfries and Galloway Council English Street, Dumfries, DG1 2DD Drop Point: 205 Tel: 01387 260467 Email: dataprotection@dumgal.gov.uk Web: www.dumgal.gov.uk [cid:image002.png@01DCEEA3.064271D0] Disclaimer: This email, from Dumfries and Galloway Council, and any files transmitted with it, is confidential and intended solely for the use of the individual or entity to whom they are addressed.  If you are not the intended recipient of this email (and any attachment) please inform the sender by return email and destroy all copies.  If you are not the intended recipient or responsible for delivering it to the intended recipient, you are hereby notified that any use, disclosure, review, dissemination, distribution or reproduction of this email is strictly prohibited.  Please be aware that communication by internet email is not secure as messages can be intercepted and read by someone else.  Dumfries and Galloway Council do not accept liability for any loss or damage which may result from this email or any files attached. It is your responsibility to scan this email and any attachments for computer viruses or other defects. Any email including its content may be monitored and used by the Council for reasons of security and form monitoring internal compliance with the policy on staff use.  Email monitoring or blocking software may also be used. Any email message sent or received by the Council may require to be disclosed by the Council under the provisions of the Freedom of Information (Scotland) Act 2002. You can view the Council’s privacy statement at www.dumgal.gov.uk/privacy for further information. OFFICIAL-SENSITIVE From: MMA Legal Sent: 28 May 2026 12:25 To: Data Protection Subject: EXTERNAL: Data Subject Access Request - Donald Thomas Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Donald Thomas Client Address: 16b, Springhill Place, Kilmarnock, KA1 2DS Client Reference: 100023 Date of Birth: 12/11/1961 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Nazareth House: 1968-1968 * Cardross Care Home, Dumbartonshire: 1969-1970 * Lady Field East Dumfries and Lady Field West : 1968 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","SPF":"fail","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","to":"'MMA Legal' ","from":"Data Protection ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dataprotection@dumgal.gov.uk\"}","content-ids":"{\"image002.png@01DCEEA3.064271D0\":\"attachment1\"}","subject":"Subject Access Request Response - SAR161-26 - Donald Thomas","html":"

OFFICIAL-SENSITIVE


Good Afternoon

Subject Access Request - Data Protection Act 2018 – General Data Protection Regulation (GDPR) 
 
We refer to your request for personal information, reference number SAR161-26 received 28 May 2026 and write to advise no records are held in relation to your client, Donald Thomas. This is a nil response from Dumfries and Galloway Council.
 

We hope that this information is helpful to you and if you require any further clarification, please contact the Data Protection Officer by email dataprotection@dumgal.gov.uk or by telephone 01387 260467. 

 

If you are not satisfied with the way in which your request has been dealt with you can contact us on the above email address. We will respond to your concerns within one calendar month. If you remain dissatisfied following our response, you have the right to make a complaint to the Information Commissioner’s Office (ICO) within three months of your last meaningful contact with us. You can do this by using the following link: https://ico.org.uk/make-a-complaint/  

 

Kind regards, 

 

Information Governance Team 
Governance and Human Resources, Enabling and Customer Services  

Dumfries and Galloway Council  
English Street, Dumfries, DG1 2DD  
Drop Point: 205 

 

 

Tel: 01387 260467 

 

Email: dataprotection@dumgal.gov.uk 
Web: www.dumgal.gov.uk 

 

 

 

 

 

Disclaimer:  

This email, from Dumfries and Galloway Council, and any files transmitted with it, is confidential and intended solely for the use of the individual or entity to whom they are addressed.   

 

If you are not the intended recipient of this email (and any attachment) please inform the sender by return email and destroy all copies.  If you are not the intended recipient or responsible for delivering it to the intended recipient, you are hereby notified that any use, disclosure, review, dissemination, distribution or reproduction of this email is strictly prohibited.  Please be aware that communication by internet email is not secure as messages can be intercepted and read by someone else.  Dumfries and Galloway Council do not accept liability for any loss or damage which may result from this email or any files attached. It is your responsibility to scan this email and any attachments for computer viruses or other defects.  

 

Any email including its content may be monitored and used by the Council for reasons of security and form monitoring internal compliance with the policy on staff use.  Email monitoring or blocking software may also be used.  

 

Any email message sent or received by the Council may require to be disclosed by the Council under the provisions of the Freedom of Information (Scotland) Act 2002. You can view the Council’s privacy statement at www.dumgal.gov.uk/privacy for further information. 

 

 

 

 


OFFICIAL-SENSITIVE

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:25
To: Data Protection <dataprotection@dumgal.gov.uk>
Subject: EXTERNAL: Data Subject Access Request - Donald Thomas

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Donald Thomas
Client Address: 16b, Springhill Place, Kilmarnock, KA1 2DS
Client Reference: 100023
Date of Birth: 12/11/1961
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Nazareth House: 1968-1968
  • Cardross Care Home, Dumbartonshire: 1969-1970
  • Lady Field East Dumfries and Lady Field West : 1968



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:08:27, 2026-05-28 12:08:27)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:08:27, 2026-05-28 12:08:27)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:08:42] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","from":"Data Protection Subject Access\t","html":"

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.11]","dkim":"{@scotland.police.uk : pass}","sender_ip":"185.151.28.75","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCED16.686C3E60\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCED16.686C3E60\"},\"attachment3\":{\"filename\":\"SAR-26-04014 - Response.pdf\",\"name\":\"SAR-26-04014 - Response.pdf\",\"type\":\"application/pdf\"}}","content-ids":"{\"image001.png@01DCED16.686C3E60\":\"attachment1\",\"image002.png@01DCED16.686C3E60\":\"attachment2\"}","text":"OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","subject":"RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpbj9kjs64oepm3hrVkV9"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpr1j0lss81pro7Kg7nUF"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phprlceqr1i5di3bQe1xEK"}} [2026-05-28 12:08:42] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Lrach-ln: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Lrach-ln: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-28 12:08:42, 2026-05-28 12:08:42)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-28 12:08:42, 2026-05-28 12:08:42)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:09:14] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","html":"
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.92) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.38(-0.69)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.38:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15:c] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69475895525658] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67951748914164] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687C0B02EC70C4C4FFFED449A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; 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We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php94fibutmdts1fr0TG36"}} [2026-05-28 12:09:14] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:09:14, 2026-05-28 12:09:14)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:09:14, 2026-05-28 12:09:14)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:09:45] production.DEBUG: Inbound email data {"SPF":"fail","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"84ed1077-39d0-4e78-9de8-4f0069842288\"}}","dkim":"{@nhs.scot : pass}","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","content-ids":"{\"84ed1077-39d0-4e78-9de8-4f0069842288\":\"attachment1\"}","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","to":"MMA Legal ","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.38;\tiprev=pass (mail-ukwestazon11010038.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.38;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.38 ARC-Authentication-Results: i=1; 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.92) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.38(-0.69)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.38:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15:c] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69475895525658] X-Symbol: RCPT_COUNT_ONE(0.00); 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Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phptprf67gec2o1eqqiugW"}} [2026-05-28 12:09:45] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:09:45, 2026-05-28 12:09:45)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:09:45, 2026-05-28 12:09:45)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:10:00] production.DEBUG: Inbound email data {"dkim":"{@north-ayrshire.gov.uk : pass}","content-ids":"{\"image001.png@01DCEEA3.42B76F30\":\"attachment1\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\",\"filename\":\"UTF-8\"}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sarhscp@north-ayrshire.gov.uk\"}","attachments":"1","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","subject":"SAR NAC7/9533 Carroll","sender_ip":"185.151.28.76","html":"

Good afternoon

We write to acknowledge receipt of your request for access to personal information relating to P Carroll dated 28/05/26 received by the Council on 28/05/26 and can advise that your request will be dealt with under the Council’s Subject Access Request procedures. 

We can advise that we will undertake a search for records and if located your request will be passed to a Manager for action.

Regards

 

Lynne Ferguson, Manager Business Administration

Health & Social Care Partnership

5th Floor, Cunninghame House

IRVINE

KA12 8EE

Tel: 01294 317700

 

 

 

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: Data Protection Officer (shared mailbox) <dataprotectionofficer@north-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Paul Ryan Carroll

 

Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe.

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 


Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

** Please help reduce waste. Don't print this email unless absolutely necessary. **

This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation.

If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer.

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Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring.

North Ayrshire Council Website

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We can advise that we will undertake a search for records and if located your request will be passed to a Manager for action. Regards Lynne Ferguson, Manager Business Administration Health & Social Care Partnership 5th Floor, Cunninghame House IRVINE KA12 8EE Tel: 01294 317700 [cid:image001.png@01DCEEA3.42B76F30] From: MMA Legal > Sent: 28 May 2026 12:02 To: Data Protection Officer (shared mailbox) > Subject: Data Subject Access Request - Mr Paul Ryan Carroll Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ________________________________ ** Please help reduce waste. Don't print this email unless absolutely necessary. ** This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation. If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer. Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited. Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring. North Ayrshire Council Website","from":"SARHSCP ","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCEEA3.42B76F30\"}}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpdo8lji6d7udb3SJMxYP"}} [2026-05-28 12:10:21] production.DEBUG: Inbound email data {"subject":"Response from Subject Access Request Mailbox","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.76","to":"MMA Legal ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
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Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
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ARC-Seal: i=2; cv=pass; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=BVigFnBG0Cv0x8CTopMpUhl7vrS+U7EaGw6Dr8+8dNtfIRJtSfXDpuoKhpL9ujxjXdIz2VJgDD\t /8Lwvb7P4PQd/zTWODHBXSo320Ez61R/jcM7/EEGWaMc5wW/BdNO51xwz9sAnXyegRoAvGf55K\t Wdu/vT/QQtV6jYizzrr6obO2kaTE+6kB5dWglmt/GGASl68St9CeVfY7NAMzY+7M/sLRvQfXC8\t oZT3NyXGgnS03afEVnVyQxXIfH04V/z4MUtlBeWnUK6POorgkN7KN/CyuFtkPOi/Qb/PANOFrf\t 9LzcNmQPMYp0VGBSz7WOFl3hm3oipR0IGLeXpNa+OUQvcw==; ARC-Seal: i=1; a=rsa-sha256; s=arcselector10001; d=microsoft.com; cv=none; b=JitoIsNdn5OyIxYr6C0x89+CX9xOIN/g6F/eZcuTLgpxvO9fOhz6/1RVv1gLqNU7ebnnsIn4/uIAYJpprNvEz+J6fR+byQC74SMcAKK0Q0ogeezOuTuEg3KWyWw+2udVLrPSjSBER8ly5UgVSgEFii95CZHQ4/WEylPIx2/nQep+olsueGtYN8/tORlN6K3uZ2DGkw8UeIBN/QxkyuWsYLEujz9pUUz7ayoXOxQhfiZfbX/44RjC25YyH3+HXweQ/3yDmCuKAED9TqyMIahChf0jXH43kMWOMfGQY/I0XGiPkcKRTqoiZgiRmvxRxlZLiOK4XCQCXPbnpU7spp5D6g== Authentication-Results: fwd-relay2.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-uksouthazon11020139.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.139;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.196.139 Content-Type: multipart/alternative; boundary=\"_000_e3bcd9d97f6f449a92722bf584608403LO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=goYLjsWFM+VBCnigk/X7XJy/r6oqAgSqLIepWZc+BVE=; b=R+vW6R45491CJt2WTbiVGaqI5UTGbYfpY4FkBWft2kK3+pdyioz3MJDkPdaM0b/I3DoNIzAilaC/ZabGe701O4N+uKXFL6wcJW86Ud0Etuzo/PIX00u8megA1D7OgfPKHV5apsMcNqgdAlysCu2YrOERWyE4vt6RoSsHiHa0Fhk7A/2By19unxm8y71TGL6DizSP9lO5Ekr1afvQJxUAxyaorhW2eDJJBFsiZy/S/+WnIuUewurqial//abhpuntSFYERbLMmMj9Xf8sQL6+3ibesxI0adV9NvNZsN6Pp9XY8BWHu+i+uo9hJqebiV89oNC74Qpv66IUItky9uQcMA== Date: Thu, 28 May 2026 11:03:44 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id Pgeq_xePRlaUYy3r790tZA for ; Thu, 28 May 2026 11:03:48.121 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYWh-00000008hHd-030q\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:03:47 +0100 Received: from mail-uksouthazon11020139.outbound.protection.outlook.com ([52.101.196.139] helo=LO3P265CU004.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYWg-00000002p3H-3Dot\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:03:46 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.84) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.196.139(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.196.139:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48576211641415] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.62) [-0.62463744637701] X-Symbol: SPF_REPUTATION_HAM(-0.47) [-0.47777425263607] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: e3bcd9d97f6f449a92722bf584608403@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: CXGbQdqQIhHI9w0d26kXlLBAqqO6NYk1dKELRfacfagmDVfWb/jiMDxf2UgWYFV0Cm24xJv6+GSh6D5GrUMUeOrGA01VRVkh0LZ9lLeJIXqIECM8QmOmhmlH1DV3UtuusxWyVBtBy4CprzhvMAtowo1u4Lp2FdGBi8uCffz8r3jcIad/PJeQR82vDP9jZC5mS8/PMO2IBo2erM0nwYNXR/PsGhVpzUDxrAlIg4+1WIpl0H6RftwN8L/mhBftEm2BDe7RrZW07Ha3+dkEtnX3ebPE3cYfjAUlp9745xkqQFrWrV/Wawn8mK81YRiIEx5jQIgi+vz7UPcnDMh5kEVWzua1GlPmf1oNcHBFza1ZowO6IlZFeAQLE/z+DydyHEHQqsvbHWUTc5ttqWjQzMCKMgNYAMpBudqxjSCRxTcPMmR2PHsgfbE8r2sRehgZnCiW x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0ada8320-1181-4b1a-2178-08debca8c8b1 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","dkim":"{@eastlothian.gov.uk : pass}","SPF":"fail","from":"Subject Access Request "} [2026-05-28 12:10:21] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


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omissions arising as a result of interrupted or defective transmission.
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, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 12:10:21, 2026-05-28 12:10:21)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 12:10:21, 2026-05-28 12:10:21)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 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Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:10:46] production.DEBUG: Inbound email data {"subject":"Re: Data Subject Access Request - Mr George Hunter","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.38;\tiprev=pass (mail-ukwestazon11010038.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.38;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.38 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Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-ukwestazon11010038.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.38;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.38 Content-Type: multipart/related; boundary=\"_004_LOYP123MB2687C0B02EC70C4C4FFFED449A092LOYP123MB2687GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=pSTmKUmiRdDQPashJRL6xuzI+7oIEnHLWiHhc3psuec=; b=a70OGEdrC+ayLwgY8u3Mm1SoeDRd2f5becmXqWCWMusgD/ROuj6dl9zMZtAG67nFYTMDn+cqKajxDiARjAL7melow0HIMpwFZ25ex9aXengqeskpr1weI8s+/22rII/xX61voMFB7pmh7JRbpRxfK1tnFxhRJtK30/YbqqIi6CAzgg53ixMGegFtgMZWDkjMxiqcqjYmzIXJ88Pn5KPjCWwDghlrGwSqkMYy1V8AsNZfZWY1Yq2lbz915Nc3YDaE2+rHAOQRzHygTuyw5evnpXuz0BZzxWjSKIzeqDnr6bwWHKKsrJ+fsxLf5kfmFozljJOtG7XJpQrQmMIV36AbOQ== Date: Thu, 28 May 2026 12:09:08 +0000 From: \"SAR Team (NHS GREATER GLASGOW & CLYDE)\" In-Reply-To: <3a5lS4veQeqWO133r9fprA@geopod-ismtpd-15> MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id XfNAI-qOSXuONhkzf6NXsQ for ; Thu, 28 May 2026 12:09:12.902 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSZXz-00000009J9n-3WJK\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 13:09:12 +0100 Received: from mail-ukwestazon11010038.outbound.protection.outlook.com ([52.101.195.38] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSZXz-00000005rNi-23g8\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 13:09:11 +0100 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:ea::7) by LO4P123MB6741.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:2e2::13) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.13; Thu, 28 May 2026 12:09:08 +0000 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af]) by LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af%7]) with mapi id 15.21.0071.011; Thu, 28 May 2026 12:09:08 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of nhs.scot designates 52.101.195.38 as permitted sender) client-ip=52.101.195.38; envelope-from=ggc.sarteam@nhs.scot; helo=CWXP265CU008.outbound.protection.outlook.com; References: <3a5lS4veQeqWO133r9fprA@geopod-ismtpd-15> Resent-Date: Thu, 28 May 2026 13:09:11 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr George Hunter Thread-Index: AQHc7pGtXVXkWgNY80qnmcPp/E6qMrYjWFes Thread-Topic: Data Subject Access Request - Mr George Hunter To: MMA Legal X-Forwarded-For: ggc.sarteam@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: f65e76fd-62d2-4384-d30b-08debcb1ebee X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 12:09:08.6210 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: Y1Rz8lqoFSzwN4LeG5acukLuwymXNoHLz0Dwp31Ykb9lGlqpghKpw/SW3jOyP6kApf0Rpgk2wj5pGdoSSNWczgwypwL8R5KxPPjr5oDw8zg= X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO4P123MB6741 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.195.38 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: GENERIC_REPUTATION(-0.69) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.40) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.92) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.69) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_ALLOW(-1.00) Symbol: SPF_REPUTATION_HAM(-0.67) Symbol: DKIM_TRACE(0.00) X-Symbol: GENERIC_REPUTATION(-0.69) [-0.69606789062767] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.92) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.38(-0.69)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.38:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15:c] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69475895525658] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67951748914164] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687C0B02EC70C4C4FFFED449A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|69100299015|1800799024|376014|6049299003|366016|19092799006|18002099003|4053099003|4013099003|11063799006|5023799004|56012099006|22082099003|6133799003|8096899003|38070700021; x-microsoft-antispam-message-info: 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: f65e76fd-62d2-4384-d30b-08debcb1ebee x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB2687:EE_|LO4P123MB6741:EE_","dkim":"{@nhs.scot : pass}","SPF":"fail","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","html":"
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","content-ids":"{\"84ed1077-39d0-4e78-9de8-4f0069842288\":\"attachment1\"}","sender_ip":"185.151.28.76","to":"MMA Legal ","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"84ed1077-39d0-4e78-9de8-4f0069842288\"}}","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php1gkb3r6ka4nnbfX87ta"}} [2026-05-28 12:10:46] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:10:46, 2026-05-28 12:10:46)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:10:46, 2026-05-28 12:10:46)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:12:18] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"84ed1077-39d0-4e78-9de8-4f0069842288\"}}","html":"
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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boundary=\"_004_LOYP123MB2687C0B02EC70C4C4FFFED449A092LOYP123MB2687GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=pSTmKUmiRdDQPashJRL6xuzI+7oIEnHLWiHhc3psuec=; b=a70OGEdrC+ayLwgY8u3Mm1SoeDRd2f5becmXqWCWMusgD/ROuj6dl9zMZtAG67nFYTMDn+cqKajxDiARjAL7melow0HIMpwFZ25ex9aXengqeskpr1weI8s+/22rII/xX61voMFB7pmh7JRbpRxfK1tnFxhRJtK30/YbqqIi6CAzgg53ixMGegFtgMZWDkjMxiqcqjYmzIXJ88Pn5KPjCWwDghlrGwSqkMYy1V8AsNZfZWY1Yq2lbz915Nc3YDaE2+rHAOQRzHygTuyw5evnpXuz0BZzxWjSKIzeqDnr6bwWHKKsrJ+fsxLf5kfmFozljJOtG7XJpQrQmMIV36AbOQ== Date: Thu, 28 May 2026 12:09:08 +0000 From: \"SAR Team (NHS GREATER GLASGOW & CLYDE)\" In-Reply-To: <3a5lS4veQeqWO133r9fprA@geopod-ismtpd-15> MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id XfNAI-qOSXuONhkzf6NXsQ for ; Thu, 28 May 2026 12:09:12.902 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSZXz-00000009J9n-3WJK\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 13:09:12 +0100 Received: from mail-ukwestazon11010038.outbound.protection.outlook.com ([52.101.195.38] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSZXz-00000005rNi-23g8\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 13:09:11 +0100 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:ea::7) by LO4P123MB6741.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:2e2::13) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.13; Thu, 28 May 2026 12:09:08 +0000 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af]) by LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af%7]) with mapi id 15.21.0071.011; Thu, 28 May 2026 12:09:08 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of nhs.scot designates 52.101.195.38 as permitted sender) client-ip=52.101.195.38; envelope-from=ggc.sarteam@nhs.scot; helo=CWXP265CU008.outbound.protection.outlook.com; References: <3a5lS4veQeqWO133r9fprA@geopod-ismtpd-15> Resent-Date: Thu, 28 May 2026 13:09:11 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr George Hunter Thread-Index: AQHc7pGtXVXkWgNY80qnmcPp/E6qMrYjWFes Thread-Topic: Data Subject Access Request - Mr George Hunter To: MMA Legal X-Forwarded-For: ggc.sarteam@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: f65e76fd-62d2-4384-d30b-08debcb1ebee X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 12:09:08.6210 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: Y1Rz8lqoFSzwN4LeG5acukLuwymXNoHLz0Dwp31Ykb9lGlqpghKpw/SW3jOyP6kApf0Rpgk2wj5pGdoSSNWczgwypwL8R5KxPPjr5oDw8zg= X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO4P123MB6741 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.195.38 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: GENERIC_REPUTATION(-0.69) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.40) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.92) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.69) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_ALLOW(-1.00) Symbol: SPF_REPUTATION_HAM(-0.67) Symbol: DKIM_TRACE(0.00) X-Symbol: GENERIC_REPUTATION(-0.69) [-0.69606789062767] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.92) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.38(-0.69)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.38:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15:c] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69475895525658] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67951748914164] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687C0B02EC70C4C4FFFED449A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|69100299015|1800799024|376014|6049299003|366016|19092799006|18002099003|4053099003|4013099003|11063799006|5023799004|56012099006|22082099003|6133799003|8096899003|38070700021; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: f65e76fd-62d2-4384-d30b-08debcb1ebee x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB2687:EE_|LO4P123MB6741:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","SPF":"fail","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","attachments":"1","dkim":"{@nhs.scot : pass}","to":"MMA Legal ","content-ids":"{\"84ed1077-39d0-4e78-9de8-4f0069842288\":\"attachment1\"}","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","subject":"Re: Data Subject Access Request - Mr George Hunter","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpom6krsr1ovtm7tRdFON"}} [2026-05-28 12:12:18] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:12:18, 2026-05-28 12:12:18)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:12:18, 2026-05-28 12:12:18)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:12:27] production.DEBUG: Inbound email data {"text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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boundary=\"_004_LOYP123MB2687AEC174D2D5AA7968D2E69A092LOYP123MB2687GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=xckGtbOT04WoY4ijJDjLheq+gIoHBCT8KQ6B2rJ5hcA=; b=CkXXAh5LAGz/89aoMv81O442md+9qIiotgsMcXjXK3AbECOLAzN3De574ws6ARgRinkKAEw7uzxanoE57WNbdqsswXtUzUzIghuXGpSkFHiG62dhNpZ56V29lUFgGQ+ZbpTCY5gHo2mQGLCBheKwBd3Ozcmw8adRZi/V24tFk3MUyhSBKkslD7Ln89DE/vGQAHjousGXKek8ejHAbbTPnRv0Zd4uVlcrflBhnD94C8FOCGrTJXjgCjfEWzj1Ay2zpYmPUhoEvws3V8QjqU963JxhJMBsbpYTpsMfqPvJEM8Js2NEVoEapei1UjUyYKj3IF0CU9v5S4mjCOLzQphmZA== Date: Thu, 28 May 2026 12:09:24 +0000 From: \"SAR Team (NHS GREATER GLASGOW & CLYDE)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id bC-IR8XjQW2YZ1YEwmcfkg for ; Thu, 28 May 2026 12:09:29.635 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSZYG-00000008etH-26u9\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 13:09:28 +0100 Received: from mail-ukwestazon11010037.outbound.protection.outlook.com ([52.101.195.37] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSZYG-00000005s9L-0l7X\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 13:09:28 +0100 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:ea::7) by LO4P123MB6741.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:2e2::13) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.13; Thu, 28 May 2026 12:09:24 +0000 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af]) by LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af%7]) with mapi id 15.21.0071.011; Thu, 28 May 2026 12:09:24 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of nhs.scot designates 52.101.195.37 as permitted sender) client-ip=52.101.195.37; envelope-from=ggc.sarteam@nhs.scot; helo=CWXP265CU008.outbound.protection.outlook.com; References: Resent-Date: Thu, 28 May 2026 13:09:28 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Ms Tonie Marie Mcalister Thread-Index: AQHc7pG0I6Gv1MdXn0qFZjIOM558SLYjWH3K Thread-Topic: Data Subject Access Request - Ms Tonie Marie Mcalister To: MMA Legal X-Forwarded-For: ggc.sarteam@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 5c72ca82-610a-4ca2-070f-08debcb1f530 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 12:09:24.1707 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 8R6tNBRd6FojVMet7PA8Wv79pYlMPprllNjOf1pF5zUkLedILuW+J0FSeJwnmEs0YtvgZtKhcjbm6Cn0WgYG5wC3j93gm6Lj4trW50+OTAw= X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO4P123MB6741 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.195.37 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.40) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.94) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.69) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.71) Symbol: SPF_REPUTATION_HAM(-0.67) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.94) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.37(-0.71)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.37:from] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69476090258682] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.71) [-0.71964368071491] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67952298385301] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687AEC174D2D5AA7968D2E69A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|69100299015|1800799024|376014|6049299003|366016|19092799006|18002099003|4053099003|4013099003|11063799006|5023799004|56012099006|22082099003|6133799003|8096899003|38070700021; x-microsoft-antispam-message-info: ak6fD4vJhcnFXBEK5qScM/RSwQf5PB7bRvDrVdFdP1A4Dp6fcrSWD1/LsQ+1JUApumbZOIgfzBDj6jE9kYPgsDCsPGXIFPbbdcwXQnR+bqzxKIyLN6Gi+w/VhscBZyld23vzEWW14UeP182hzrTEjT85JrebzJOlsW+z2U5d6LcLnOO99uCL6sUSEMuI6/bdLzH8V1bliWLkt5IReIqgNSXYdUVhifYNmDsZzUz6cANgjnUTDx3Gh0EC+c31jhjiTbEe2flTGhLJCmsCOVxASEpDwG4Hpacr2eaQZNRSQF+4Qe8bXF1kG7ecpNtQJ2b810HK//eV08ZXCq8gp6rhzA1+QnKPCAf1+nfxhIbcFLfe05B/cca0m49yM4cIlaK2MheYTQAzW5OFfNK3vmlkzcaDxxvALXRi/Thur9eRHzlI5dwxGjsNwJv9atdlcHrc37Z0GXhEdSHch9qMF9qFGAH1scW17MLMvy8mKc6xRDtWB6RkshiQyketc4VQEk1CNkF8XMPOrjpafY8jFZHKugtc5CE72xlLH3Yqcv587HOi/f7dCFvohgtnBCMhDNTZzWXP1YyQ2Jd6gVm4UKSMuCI8LvFFku+6V2XSJnz+he1+G/N605L9PsClw1MfThUc2MmBPbPyLREYFf4HdkF5ekWR6OZmTsw6dcxGB+k8/IFO47DMFqRecijpCzYaomg9sHCHZuYrdrSCoUTC535KHiMhagcirZkoKpkaivl5FneURd/61w0+G3LmtZbyQhIYBuWCbfnskKRtia7w/bNI7tS80FbDULJZBJFjjuaJ/binmIhEqCZ1AQ6JGCudTvs50zumuJsoYsiNgWiT7DiN/wqm7BSqihwvtS6qGMcfdZnGfikfo/Zl5NoQRs5OBEFL9Pk4TFu3dIwMerqefD1ZJSo3ZtO8Vo9shuq/gWzoQ2I9PZgVgANc5LPE8mZi9sb1UBgawDqxt3QLFaUua7bgRy91E+5s8fqSvR4mlW0V7zXQk+oYiaDY1B8e/BBm+z+RnhIs1P3hVTdylq/OvWMXjItH3j6+DaQjMPLehS0c19M= x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 5c72ca82-610a-4ca2-070f-08debcb1f530 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB2687:EE_|LO4P123MB6741:EE_","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpd3succkr19h274NBwp8"}} [2026-05-28 12:12:27] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:12:27, 2026-05-28 12:12:27)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:12:27, 2026-05-28 12:12:27)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:12:29] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.76","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.68;\tiprev=pass (mail-ukwestazon11010068.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.68;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.68 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass 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multipart/related; boundary=\"_005_CWLP123MB365033814979BC77EB5F910EFA092CWLP123MB3650GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=EoAwYICM7lG+TtRBUylBY/YkUz5k1bXVK1bTYi7x9BE=; b=rg0529siZWIlRd0AFyhGix5BQ+/IgjRG6k/FdVLF8gmV3ieH/JZGxNEcOGNUuR2BfwFiEnEagJqMBO7iHaFfDaR1OT2Za3jiJ8b9BoVSGhJaF6WcJk30YQUt+gW+K4lh9WfYvDrqsHXizG5ouBkCpofRDL1g/CGl/dwcZvva7Zzs0S/l7bmcGHhfOL9tdvRkddGooXw5j6KgaIt9VTsp+JM02ZeFhkdi4H660ornaRLqdFyx+7rF8lURHmB8fVnS83kzvKoil82QJIOxQA1cMoxciGdXjq0lAH0/SQcOlEJtJkzPNO4uhcyaARR6z1xx5MSuahksN4Zp3uVilotH9g== Date: Thu, 28 May 2026 12:03:12 +0000 From: dg.patientservices In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id KkQTlI8rQxSB4B-YQDCg_Q for ; Thu, 28 May 2026 12:03:18.937 +0000 (UTC) Received: from mx4.mail.stackcp.net 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DKIM_REPUTATION(-0.69) Symbol: R_SPF_ALLOW(-0.20) Symbol: ARC_ALLOW(-1.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: ASN_FAIL(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: SPF_REPUTATION_HAM(-0.67) Symbol: DKIM_TRACE(0.00) X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RSPAMD_EMAILBL_FAIL(0.00) [evidence.mmalegal.co.uk:server fail, dg.patientservices@nhs.scot:server fail] X-Symbol: GENERIC_REPUTATION(-0.64) [-0.64348918891749] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.63) [ip: 52.101.195.68(-0.64)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.68:from] X-Symbol: RSPAMD_URIBL_FAIL(0.00) [nhs.scot:server fail, cwlp123mb3650.gbrp123.prod.outlook.com:server fail, mmalegal.co.uk:server fail, careopinion.org.uk:server fail] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69473356701653] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: ASN_FAIL(0.00) [68.195.101.52.asn.rspamd.com:server fail] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.6794770114183] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: CWLP123MB365033814979BC77EB5F910EFA092@CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.8 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(6049299003)(366016)(1800799024)(19092799006)(69100299015)(4013099003)(4053099003)(8096899003)(22082099003)(18002099003)(38070700021)(6133799003)(5023799004)(11063799006)(56012099006);DIR:OUT;SFP:1101; x-microsoft-antispam: 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pass}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-f41fluiq.png\",\"name\":\"Outlook-f41fluiq.png\",\"type\":\"image/png\",\"content-id\":\"508b2ff7-7985-4676-a30e-af3c90092521\"},\"attachment2\":{\"filename\":\"Outlook-http___www.png\",\"name\":\"Outlook-http___www.png\",\"type\":\"image/png\",\"content-id\":\"16425be4-29fd-4567-af93-3f1a52dfe330\"}}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.patientservices@nhs.scot\"}","content-ids":"{\"16425be4-29fd-4567-af93-3f1a52dfe330\":\"attachment2\",\"508b2ff7-7985-4676-a30e-af3c90092521\":\"attachment1\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","subject":"Re: Data Subject Access Request - Miss Anna Tate","from":"dg.patientservices ","text":"Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"2","SPF":"fail","to":"MMA Legal ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjcj014jcjl1meTbyi9z"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpkeuo0ikol3cn2uHRdO2"}} [2026-05-28 12:12:29] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:12:29, 2026-05-28 12:12:29)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:12:29, 2026-05-28 12:12:29)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:14:19] production.DEBUG: Inbound email data {"subject":"Re: Data Subject Access Request - Mr George Hunter","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","to":"MMA Legal ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","html":"
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.92) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.38(-0.69)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.38:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15:c] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69475895525658] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67951748914164] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687C0B02EC70C4C4FFFED449A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|69100299015|1800799024|376014|6049299003|366016|19092799006|18002099003|4053099003|4013099003|11063799006|5023799004|56012099006|22082099003|6133799003|8096899003|38070700021; x-microsoft-antispam-message-info: RKqcWn6247kUPWywRv31v3v5o0Py9cJVBu2f6+Fpq328xui0OCKyrA5MgSjN5WIBWasLY3SH7qKltjhF5/z4wjl2nd48WBqwJSE0uQICz+aiCEXv3vMK4NYPQ+hFFDhX8FounpTPw7Hg4Oe84CjF80yEGVci4uo640lHWO8h8IaXR667FyZWI5hJWdz+Sj6rMcFyrXq4zGxGnAGNKAY1YkUwUhPkTDp1+yuDiv4dmjx+vNs/F5FL6JPSSVkuxzzK0RWBjYVzz4VBJULmaRHPJaC6Xu2pxapPo5nVgwjm6k3jLYYBxzcTJGhFNYdT0sU16O04kZzBlS9qczMY8Gaf7gXNp51W6KcwHFHsvn09fH9CezRlg0ZPAcVLcTSTpb1Mb+NKSPpQzeUmoxa+TGQ5FzP/pfHOxFF2i2DBEMHHdKGF0u5xI0uabzy0bqGR0sOLREhnbmPzOfSdngnapaNlqURLEpHsZUhUhzdbmF9++jk+W9MXfrPlvK5cT658SOmhbUkkwdpCH/PPZndZ/0xYlDS3rSlQ3hCtPqCR5j3o9SNRwfa+2JVp62bTB25ghNgjuRA9EErO1F1x5JaIC8lICOzpi3tX04drka39g8VX9c6gf/tzaM6IpeALSt4KnpQhPWYCFrUm/HKKSxQcSw3VIb6iX+fix5v5hzIz/13Pw2HRcrPM0bIOsOPcS835evZlJsBypqfrIWfHSCjxI9phw7YLnsDyZkLEL1beleKHCKZdD7nEsnln1Rj9dS9KwtJm8HJI6ZFJkEZKvbe1jePi8oX9ckdiW5+4aZ19AgNOYV1o9zrfmwh3ZBr1pqo8k3gxRU/70b08ohz98yV8ofcR7b1PdE2gIGhrGFsIpaz8YASz5q+39lhxtQUe+z3R2EBqbGkI/zXnPK6zhHt9jpQ7ewfqT47EMlWSNAp37pjUP3+n1ZWtG4HP9MMky6+4hNpPtnqigIagI1Vcvcl22eEdbvyJqd0ddH5Mpv6Q7FYn4WicdMDRfHslqPu0AG2/V3zrd8G3SIwAJHXCXQrkBD0aQrNwoHvQeZBXgVy00F9gSrM= x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: f65e76fd-62d2-4384-d30b-08debcb1ebee x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB2687:EE_|LO4P123MB6741:EE_","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"84ed1077-39d0-4e78-9de8-4f0069842288\"}}","sender_ip":"185.151.28.76","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php138kuavgaifb2xt3p5T"}} [2026-05-28 12:14:19] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:14:19, 2026-05-28 12:14:19)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:14:19, 2026-05-28 12:14:19)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:14:58] production.DEBUG: Inbound email data {"from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","text":"Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","dkim":"{@nhs.scot : pass}","SPF":"fail","html":"
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Request","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php3mg3rf5744qs8hHLZ6M"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpepvci2lgvhqv8in35dc"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpmeg36r3cps4v2Ggn8oJ"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php5kjjc068brg54SslyKA"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpbat67gbiuoiu3aJTIDo"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/phpdb93e7susd5b1GmvYpY"},"attachment7":{"Illuminate\\Http\\UploadedFile":"/tmp/php873ook4jf5695pjtX2k"}} [2026-05-28 12:14:58] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:14:58, 2026-05-28 12:14:58)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:14:58, 2026-05-28 12:14:58)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:17:10] production.DEBUG: Inbound email data {"subject":"RE: Data Subject Access Request - Mr Anthony John Mcclumpha","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","from":"Emily Fraser ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Emily.Fraser@falkirk.gov.uk\"}","content-ids":"{\"image001.png@01DCEEA4.40DA2E40\":\"attachment1\"}","text":"Good afternoon, Data Protection Legislation Request for Personal Information We have one month to deal with your request from the date it was received 28/05/2026. However, we will respond earlier where possible. Your request has been passed on to our Information Governance Team who will issue you with a response by 29/06/2026. Many thanks, Emily Emily Fraser | Information Rights Officer | Information Governance Division | Falkirk Council [cid:image001.png@01DCEEA4.40DA2E40] From: MMA Legal Sent: 28 May 2026 12:04 To: data.protection Subject: Data Subject Access Request - Mr Anthony John Mcclumpha Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Anthony John Mcclu͏​​‌͏ [External email] External email [External email] Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Anthony John Mcclumpha Client Address: 40 Tenacres, Sauchie, Alloa, FK103DN Client Reference: 100373 Date of Birth: 02/07/1960 Also Known As: Anthony John Mcclumpha Name in Care: Anthony John Mcclumpha Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Falkirk Council: 1962-1962 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ________________________________ ********************************************************************************************* The information contained in this e-mail is confidential and is intended only for the named recipient(s). If you are not the intended recipient, you must not copy, distribute or take any action or reliance on it. If you have received this e-mail in error, please notify the sender. Any unauthorised disclosure of the information contained in this e-mail is strictly prohibited. The views and opinions expressed in this e-mail are the senders own and do not necessarily represent the views and opinions of Falkirk Council. *********************************************************************************************","html":"

Good afternoon,

 

Data Protection Legislation

Request for Personal Information

 

We have one month to deal with your request from the date it was received 28/05/2026. However, we will respond earlier where possible. 

 

Your request has been passed on to our Information Governance Team who will issue you with a response by 29/06/2026.

 

Many thanks,

Emily



 

Emily Fraser | Information Rights Officer | Information Governance Division | Falkirk Council

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:04
To: data.protection <data.protection@falkirk.gov.uk>
Subject: Data Subject Access Request - Mr Anthony John Mcclumpha

 

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Anthony John Mcclumpha
Client Address: 40 Tenacres, Sauchie, Alloa, FK103DN
Client Reference: 100373
Date of Birth: 02/07/1960
Also Known As: Anthony John Mcclumpha

Name in Care: Anthony John Mcclumpha


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Falkirk Council: 1962-1962



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.





*********************************************************************************************
The information contained in this e-mail is confidential and is intended only for the named recipient(s). If you are not the intended recipient, you must not copy, distribute or take any action or reliance on it. If you have received this e-mail in error, please notify the sender. Any unauthorised disclosure of the information contained in this e-mail is strictly prohibited.

The views and opinions expressed in this e-mail are the senders own and do not necessarily represent the views and opinions of Falkirk Council.
*********************************************************************************************
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DMARC permit policy [falkirk.gov.uk, quarantine] X-Symbol: DKIM_MIXED(0.00); -R_DKIM_ALLOW & (R_DKIM_TEMPFAIL | R_DKIM_PERMFAIL | R_DKIM_REJECT) X-Symbol: R_DKIM_REJECT(0.00); DKIM verification failed [falkirk.gov.uk:s=selector2] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.35); DKIM verification succeed [falkirk.gov.uk:s=selector2, y4fdvudxe4g6iz0pk4ih.aquilaiajax.com:s=13065455] X-Symbol: URIBL_BLOCKED(0.00); URIBL.com: query refused, likely due to policy/overusage [mmalegal.co.uk:email, mail-ukwestazon11021111.outbound.protection.outlook.com:rdns, CWXP265CU009.outbound.protection.outlook.com:helo, y4fdvudxe4g6iz0pk4ih.aquilaiajax.com:dkim, falkirk.gov.uk:from_mime, falkirk.gov.uk:email, falkirk.gov.uk:from_smtp, falkirk.gov.uk:dkim, egress.com:url, CWLP123MB4580.GBRP123.PROD.OUTLOOK.COM:mid] X-Symbol: MIME_BASE64_TEXT(0.10); Has text part encoded in base64 X-Symbol: IP_REPUTATION_HAM(-0.83) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.100.111(-0.65)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: RCVD_COUNT_SEVEN(0.00); Message has 7-11 Received headers [7] Message-ID: CWLP123MB458044F6FC5BF39BDA8689EAA1092@CWLP123MB4580.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.9 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk anti-spf: FromFCMS x-egress-defend-domain: falkirk.gov.uk x-ms-traffictypediagnostic: CWLP123MB4580:EE_|CW1P123MB7608:EE_|LO1PEPF000022FC:EE_|CW1P123MB7510:EE_","dkim":"{@falkirk.gov.uk : pass, @y4fdvudxe4g6iz0pk4ih.aquilaiajax.com : pass, @falkirk.gov.uk : fail (body hash did not verify)}","sender_ip":"185.151.28.75","SPF":"softfail","to":"evidence ","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCEEA4.40DA2E40\"}}","attachments":"1","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php39s944e1k9c9ddpBA2u"}} [2026-05-28 12:17:29] production.DEBUG: Inbound email data {"from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","subject":"Re: Data Subject Access Request - Ms Tonie Marie Mcalister","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","content-ids":"{\"0c45dcdf-d85a-4378-bc79-244f3294513e\":\"attachment1\"}","to":"MMA Legal ","dkim":"{@nhs.scot : pass}","html":"
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"1","sender_ip":"185.151.28.75","SPF":"fail","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"0c45dcdf-d85a-4378-bc79-244f3294513e\"}}","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.37;\tiprev=pass (mail-ukwestazon11010037.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.37;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.37 ARC-Authentication-Results: i=1; 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boundary=\"_004_LOYP123MB2687AEC174D2D5AA7968D2E69A092LOYP123MB2687GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=xckGtbOT04WoY4ijJDjLheq+gIoHBCT8KQ6B2rJ5hcA=; b=CkXXAh5LAGz/89aoMv81O442md+9qIiotgsMcXjXK3AbECOLAzN3De574ws6ARgRinkKAEw7uzxanoE57WNbdqsswXtUzUzIghuXGpSkFHiG62dhNpZ56V29lUFgGQ+ZbpTCY5gHo2mQGLCBheKwBd3Ozcmw8adRZi/V24tFk3MUyhSBKkslD7Ln89DE/vGQAHjousGXKek8ejHAbbTPnRv0Zd4uVlcrflBhnD94C8FOCGrTJXjgCjfEWzj1Ay2zpYmPUhoEvws3V8QjqU963JxhJMBsbpYTpsMfqPvJEM8Js2NEVoEapei1UjUyYKj3IF0CU9v5S4mjCOLzQphmZA== Date: Thu, 28 May 2026 12:09:24 +0000 From: \"SAR Team (NHS GREATER GLASGOW & CLYDE)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id bC-IR8XjQW2YZ1YEwmcfkg for ; Thu, 28 May 2026 12:09:29.635 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSZYG-00000008etH-26u9\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 13:09:28 +0100 Received: from mail-ukwestazon11010037.outbound.protection.outlook.com ([52.101.195.37] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSZYG-00000005s9L-0l7X\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 13:09:28 +0100 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:ea::7) by LO4P123MB6741.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:2e2::13) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.13; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.94) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.37(-0.71)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.37:from] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69476090258682] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.71) [-0.71964368071491] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67952298385301] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687AEC174D2D5AA7968D2E69A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|69100299015|1800799024|376014|6049299003|366016|19092799006|18002099003|4053099003|4013099003|11063799006|5023799004|56012099006|22082099003|6133799003|8096899003|38070700021; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 5c72ca82-610a-4ca2-070f-08debcb1f530 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB2687:EE_|LO4P123MB6741:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpsr8fnfusqr5l3wGVJKv"}} [2026-05-28 12:17:29] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:17:29, 2026-05-28 12:17:29)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:17:29, 2026-05-28 12:17:29)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:17:56] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"data.protection@falkirk.gov.uk\"}","html":"

Good afternoon,

 

Data Protection Legislation

Request for Personal Information

 

We have one month to deal with your request from the date it was received 28/05/2026. However, we will respond earlier where possible. 

 

Your request has been passed on to our Information Governance Team who will issue you with a response by 29/06/2026.

 

Many thanks,

Emily

 

 

Emily Fraser | Information Rights Officer | Information Governance Division | Falkirk Council

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:04
To: data.protection <data.protection@falkirk.gov.uk>
Subject: Data Subject Access Request - Miss Ashley Young

 

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Ashley Young
Client Address: 26 Dunvegan Drive, Falkirk, FK2 7UG
Client Reference: 100386
Date of Birth: 04/10/1984
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Foster Parents - 20 WOODSIDE TERRACE, Clackmannan Clackmannanshire Scotland, FK10 4HU : 1995-1996
  • Good Shepherd Centre Greenock Rd, Bishopton PA7 5PF - Falkirk Council : 1996 - 2000



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.





*********************************************************************************************
The information contained in this e-mail is confidential and is intended only for the named recipient(s). If you are not the intended recipient, you must not copy, distribute or take any action or reliance on it. If you have received this e-mail in error, please notify the sender. Any unauthorised disclosure of the information contained in this e-mail is strictly prohibited.

The views and opinions expressed in this e-mail are the senders own and do not necessarily represent the views and opinions of Falkirk Council.
*********************************************************************************************
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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_MATCH_ENVRCPT_SOME(0.00); Some of the recipients match the envelope X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.196.138:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66006247302324] X-Symbol: GENERIC_REPUTATION(-0.54) [-0.54780713899352] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=3] X-Symbol: DMARC_POLICY_ALLOW_WITH_FAILURES(-0.50); DMARC permit policy with DKIM/SPF failure X-Symbol: SPF_REPUTATION_HAM(-0.69) [-0.69700573113473] X-Symbol: DKIM_TRACE(0.00); 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Has text part encoded in base64 X-Symbol: RCPT_COUNT_TWO(0.00); Two recipients [2] X-Symbol: IP_REPUTATION_HAM(-0.72) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.196.138(-0.54)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: RCVD_COUNT_SEVEN(0.00); Message has 7-11 Received headers [7] Message-ID: CWLP123MB4580B31C196C6EEBFCC111A4A1092@CWLP123MB4580.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.7 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk anti-spf: FromFCMS x-egress-defend-domain: falkirk.gov.uk x-ms-exchange-messagesentrepresentingtype: 1 x-ms-traffictypediagnostic: CWLP123MB4580:EE_|CWLP123MB2691:EE_|LO1PEPF000028CF:EE_|CWXP123MB3336:EE_","cc":"Steven Geddes ","from":"data.protection ","subject":"RE: Data Subject Access Request - Miss Ashley Young","content-ids":"{\"image001.png@01DCEEA4.5EC6DB10\":\"attachment1\"}","dkim":"{@falkirk.gov.uk : pass, @y4fdvudxe4g6iz0pk4ih.aquilaiajax.com : pass, @falkirk.gov.uk : fail (body hash did not verify)}","to":"evidence ","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCEEA4.5EC6DB10\"}}","text":"Good afternoon, Data Protection Legislation Request for Personal Information We have one month to deal with your request from the date it was received 28/05/2026. However, we will respond earlier where possible. Your request has been passed on to our Information Governance Team who will issue you with a response by 29/06/2026. Many thanks, Emily Emily Fraser | Information Rights Officer | Information Governance Division | Falkirk Council [cid:image001.png@01DCEEA4.5EC6DB10] From: MMA Legal Sent: 28 May 2026 12:04 To: data.protection Subject: Data Subject Access Request - Miss Ashley Young Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Ashley Young Cli͏​​‌͏ [External email] External email [External email] Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Ashley Young Client Address: 26 Dunvegan Drive, Falkirk, FK2 7UG Client Reference: 100386 Date of Birth: 04/10/1984 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Foster Parents - 20 WOODSIDE TERRACE, Clackmannan Clackmannanshire Scotland, FK10 4HU : 1995-1996 * Good Shepherd Centre Greenock Rd, Bishopton PA7 5PF - Falkirk Council : 1996 - 2000 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ________________________________ ********************************************************************************************* The information contained in this e-mail is confidential and is intended only for the named recipient(s). If you are not the intended recipient, you must not copy, distribute or take any action or reliance on it. If you have received this e-mail in error, please notify the sender. Any unauthorised disclosure of the information contained in this e-mail is strictly prohibited. The views and opinions expressed in this e-mail are the senders own and do not necessarily represent the views and opinions of Falkirk Council. *********************************************************************************************","sender_ip":"185.151.28.75","SPF":"softfail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpe9511e96upb7dqiMYEo"}} [2026-05-28 12:18:20] production.DEBUG: Inbound email data {"content-ids":"{\"84ed1077-39d0-4e78-9de8-4f0069842288\":\"attachment1\"}","dkim":"{@nhs.scot : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","html":"
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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boundary=\"_004_LOYP123MB2687C0B02EC70C4C4FFFED449A092LOYP123MB2687GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=pSTmKUmiRdDQPashJRL6xuzI+7oIEnHLWiHhc3psuec=; b=a70OGEdrC+ayLwgY8u3Mm1SoeDRd2f5becmXqWCWMusgD/ROuj6dl9zMZtAG67nFYTMDn+cqKajxDiARjAL7melow0HIMpwFZ25ex9aXengqeskpr1weI8s+/22rII/xX61voMFB7pmh7JRbpRxfK1tnFxhRJtK30/YbqqIi6CAzgg53ixMGegFtgMZWDkjMxiqcqjYmzIXJ88Pn5KPjCWwDghlrGwSqkMYy1V8AsNZfZWY1Yq2lbz915Nc3YDaE2+rHAOQRzHygTuyw5evnpXuz0BZzxWjSKIzeqDnr6bwWHKKsrJ+fsxLf5kfmFozljJOtG7XJpQrQmMIV36AbOQ== Date: Thu, 28 May 2026 12:09:08 +0000 From: \"SAR Team (NHS GREATER GLASGOW & CLYDE)\" In-Reply-To: <3a5lS4veQeqWO133r9fprA@geopod-ismtpd-15> MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id XfNAI-qOSXuONhkzf6NXsQ for ; Thu, 28 May 2026 12:09:12.902 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSZXz-00000009J9n-3WJK\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 13:09:12 +0100 Received: from mail-ukwestazon11010038.outbound.protection.outlook.com ([52.101.195.38] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSZXz-00000005rNi-23g8\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 13:09:11 +0100 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:ea::7) by LO4P123MB6741.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:2e2::13) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.13; Thu, 28 May 2026 12:09:08 +0000 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af]) by LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af%7]) with mapi id 15.21.0071.011; Thu, 28 May 2026 12:09:08 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of nhs.scot designates 52.101.195.38 as permitted sender) client-ip=52.101.195.38; envelope-from=ggc.sarteam@nhs.scot; helo=CWXP265CU008.outbound.protection.outlook.com; References: <3a5lS4veQeqWO133r9fprA@geopod-ismtpd-15> Resent-Date: Thu, 28 May 2026 13:09:11 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr George Hunter Thread-Index: AQHc7pGtXVXkWgNY80qnmcPp/E6qMrYjWFes Thread-Topic: Data Subject Access Request - Mr George Hunter To: MMA Legal X-Forwarded-For: ggc.sarteam@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: f65e76fd-62d2-4384-d30b-08debcb1ebee X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 12:09:08.6210 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: Y1Rz8lqoFSzwN4LeG5acukLuwymXNoHLz0Dwp31Ykb9lGlqpghKpw/SW3jOyP6kApf0Rpgk2wj5pGdoSSNWczgwypwL8R5KxPPjr5oDw8zg= X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO4P123MB6741 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.195.38 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: GENERIC_REPUTATION(-0.69) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.40) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.92) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.69) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_ALLOW(-1.00) Symbol: SPF_REPUTATION_HAM(-0.67) Symbol: DKIM_TRACE(0.00) X-Symbol: GENERIC_REPUTATION(-0.69) [-0.69606789062767] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.92) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.38(-0.69)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.38:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15:c] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69475895525658] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67951748914164] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687C0B02EC70C4C4FFFED449A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|69100299015|1800799024|376014|6049299003|366016|19092799006|18002099003|4053099003|4013099003|11063799006|5023799004|56012099006|22082099003|6133799003|8096899003|38070700021; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: f65e76fd-62d2-4384-d30b-08debcb1ebee x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB2687:EE_|LO4P123MB6741:EE_","sender_ip":"185.151.28.76","to":"MMA Legal ","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"84ed1077-39d0-4e78-9de8-4f0069842288\"}}","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"1","subject":"Re: Data Subject Access Request - Mr George Hunter","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php6nq4cpk0gt0s6VjTxl2"}} [2026-05-28 12:18:21] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:18:21, 2026-05-28 12:18:21)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:18:21, 2026-05-28 12:18:21)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:18:32] production.DEBUG: Inbound email data {"subject":"Re: MMA Legal - Application Enquiry","envelope":"{\"to\":[\"casemanagement@parse.mmalegal.co.uk\"],\"from\":\"gkiggins8@gmail.com\"}","text":"Hi, sorry I missed your call, I thought I would be finished with my hospital appointment. Thank you for getting back to me and look forward to talking to you next week Regards Grainne Kiggins On Wed, 20 May 2026, 14:42 casemanagement@mmalegal.co.uk, < casemanagement@mmalegal.co.uk> wrote: > Good afternoon Ms Higgins > > Many thanks for your time a few moments ago. > > As discussed, I have booked in your initial consultation as follows: > > *Date: Thursday 28**th** May 2026 * > *Time: 10am * > > I will call you as above to begin the application process and provide full > details about who we are and how we can assist. > > If you require anything further in the interim, please do not hesitate to > contact me. > > Kind regards, > Jamie Kelly > MMA Legal > > MMA Legal Limited, a company registered in England and Wales with > registered number 13900519 > > Authorised and regulated by the Solicitors Regulation Authority number > 8000579 > > Registered Office: Stok, Princes Street, Stockport SK1 1RY. > > This email and any attachments are confidential and intended solely for > the individual or entity to whom they are addressed. If you have received > this email in error, please notify the sender immediately and delete it > from your system. > > Any unauthorised use, disclosure, copying, or distribution of this > communication is strictly prohibited. > > We process personal data in accordance with applicable data protection > laws, including the UK General Data Protection Regulation (UK GDPR) and the > Data Protection Act 2018. Personal information contained within this > communication must be handled securely and only for its intended purpose. > > Cyber Crime Alert Please be aware that there is a risk posed by cyber > fraud, especially in relation to bank account details. Please check with us > before transferring any funds across if you are unsure and would like to > confirm our bank details. > > Whilst we take reasonable steps to ensure the accuracy of information > contained in this email, no liability is accepted for any reliance placed > on its contents. Nothing in this email constitutes legal or financial > advice unless expressly stated. > >","html":"
Hi, sorry I missed your call, I thought I would be finished with my hospital appointment. Thank you for getting back to me and look forward to talking to you next week

Regards
Grainne Kiggins 

On Wed, 20 May 2026, 14:42 casemanagement@mmalegal.co.uk, <casemanagement@mmalegal.co.uk> wrote:
Good afternoon Ms Higgins 

Many thanks for your time a few moments ago. 

As discussed, I have booked in your initial consultation as follows: 

Date: Thursday 28th May 2026 
Time: 10am 

I will call you as above to begin the application process and provide full details about who we are and how we can assist. 

If you require anything further in the interim, please do not hesitate to contact me. 

Kind regards, 
Jamie Kelly 
MMA Legal 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY.

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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DKIM trace symbol [gmail.com:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [gmail.com, none] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: URIBL_BLOCKED(0.00); URIBL.com: query refused, likely due to policy/overusage [mail.gmail.com:mid, mmalegal.co.uk:email, mail-oo1-f51.google.com:helo, mail-oo1-f51.google.com:rdns] X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [gmail.com:s=20251104] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [209.85.161.51:from] X-Symbol: IP_REPUTATION_HAM(-1.02) [asn: 15169(-0.26), country: US(-0.01), ip: 209.85.161.51(-0.77)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FREEMAIL_FROM(0.00); From is a Freemail address [gmail.com] X-Symbol: FREEMAIL_ENVFROM(0.00); Envelope From is a Freemail address [gmail.com] Message-ID: CAPAEVPR3D9eTDO7Cbc7NS5PXouofnCbzP4RmbTGKf3JxcpHPWw@mail.gmail.com X-Milter-Del: X-Spam X-Spam-Score: -6.5 (------) X-Stackmail-Forwarder: casemanagement@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\"}","to":"casemanagement@mmalegal.co.uk","sender_ip":"185.151.28.76","SPF":"softfail","dkim":"{@gmail.com : pass}","from":"Grainne Kiggins "} [2026-05-28 12:19:47] production.DEBUG: Inbound email data {"attachments":"1","sender_ip":"185.151.28.76","to":"evidence ","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCEEA4.9E1DE9C0\"}}","text":"Good afternoon, Data Protection Legislation Request for Personal Information We have one month to deal with your request from the date it was received 28/05/2026. However, we will respond earlier where possible. Your request has been passed on to our Information Governance Team who will issue you with a response by 29/06/2026. Many thanks, Emily Emily Fraser | Information Rights Officer | Information Governance Division | Falkirk Council [cid:image001.png@01DCEEA4.9E1DE9C0] From: MMA Legal Sent: 28 May 2026 12:04 To: data.protection Subject: Data Subject Access Request - Miss Ashley Young Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Ashley Young Cli͏​​‌͏ [External email] External email [External email] Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Ashley Young Client Address: 26 Dunvegan Drive, Falkirk, FK2 7UG Client Reference: 100386 Date of Birth: 04/10/1984 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Foster Parents - 20 WOODSIDE TERRACE, Clackmannan Clackmannanshire Scotland, FK10 4HU : 1995-1996 * Good Shepherd Centre Greenock Rd, Bishopton PA7 5PF - Falkirk Council : 1996 - 2000 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ________________________________ ********************************************************************************************* The information contained in this e-mail is confidential and is intended only for the named recipient(s). If you are not the intended recipient, you must not copy, distribute or take any action or reliance on it. If you have received this e-mail in error, please notify the sender. Any unauthorised disclosure of the information contained in this e-mail is strictly prohibited. The views and opinions expressed in this e-mail are the senders own and do not necessarily represent the views and opinions of Falkirk Council. *********************************************************************************************","html":"

Good afternoon,

 

Data Protection Legislation

Request for Personal Information

 

We have one month to deal with your request from the date it was received 28/05/2026. However, we will respond earlier where possible. 

 

Your request has been passed on to our Information Governance Team who will issue you with a response by 29/06/2026.

 

Many thanks,

Emily

 

 

Emily Fraser | Information Rights Officer | Information Governance Division | Falkirk Council

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:04
To: data.protection <data.protection@falkirk.gov.uk>
Subject: Data Subject Access Request - Miss Ashley Young

 

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Ashley Young
Client Address: 26 Dunvegan Drive, Falkirk, FK2 7UG
Client Reference: 100386
Date of Birth: 04/10/1984
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Foster Parents - 20 WOODSIDE TERRACE, Clackmannan Clackmannanshire Scotland, FK10 4HU : 1995-1996
  • Good Shepherd Centre Greenock Rd, Bishopton PA7 5PF - Falkirk Council : 1996 - 2000



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.





*********************************************************************************************
The information contained in this e-mail is confidential and is intended only for the named recipient(s). If you are not the intended recipient, you must not copy, distribute or take any action or reliance on it. If you have received this e-mail in error, please notify the sender. Any unauthorised disclosure of the information contained in this e-mail is strictly prohibited.

The views and opinions expressed in this e-mail are the senders own and do not necessarily represent the views and opinions of Falkirk Council.
*********************************************************************************************
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Message has 7-11 Received headers [7] Message-ID: CWLP123MB45809136018F384ECE9BF0ABA1092@CWLP123MB4580.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.6 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk anti-spf: FromFCMS x-egress-defend-domain: falkirk.gov.uk x-ms-exchange-messagesentrepresentingtype: 1 x-ms-traffictypediagnostic: CWLP123MB4580:EE_|CWLP123MB2691:EE_|LO1PEPF000028CF:EE_|CWLP123MB6934:EE_","cc":"Steven Geddes ","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","SPF":"softfail","from":"data.protection ","subject":"RE: Data Subject Access Request - Miss Ashley Young","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"data.protection@falkirk.gov.uk\"}","dkim":"{@falkirk.gov.uk : pass, @y4fdvudxe4g6iz0pk4ih.aquilaiajax.com : pass, @falkirk.gov.uk : fail (body hash did not verify)}","content-ids":"{\"image001.png@01DCEEA4.9E1DE9C0\":\"attachment1\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php1bigtajkgdg87I5cVAw"}} [2026-05-28 12:20:50] production.DEBUG: Inbound email data {"html":"
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","from":"dg.patientservices ","content-ids":"{\"16425be4-29fd-4567-af93-3f1a52dfe330\":\"attachment2\",\"508b2ff7-7985-4676-a30e-af3c90092521\":\"attachment1\"}","text":"Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"2","SPF":"fail","to":"MMA Legal ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-f41fluiq.png\",\"name\":\"Outlook-f41fluiq.png\",\"type\":\"image/png\",\"content-id\":\"508b2ff7-7985-4676-a30e-af3c90092521\"},\"attachment2\":{\"filename\":\"Outlook-http___www.png\",\"name\":\"Outlook-http___www.png\",\"type\":\"image/png\",\"content-id\":\"16425be4-29fd-4567-af93-3f1a52dfe330\"}}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.patientservices@nhs.scot\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; 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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RSPAMD_EMAILBL_FAIL(0.00) [evidence.mmalegal.co.uk:server fail, dg.patientservices@nhs.scot:server fail] X-Symbol: GENERIC_REPUTATION(-0.64) [-0.64348918891749] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.63) [ip: 52.101.195.68(-0.64)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.68:from] X-Symbol: RSPAMD_URIBL_FAIL(0.00) [nhs.scot:server fail, cwlp123mb3650.gbrp123.prod.outlook.com:server fail, mmalegal.co.uk:server fail, careopinion.org.uk:server fail] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69473356701653] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: ASN_FAIL(0.00) [68.195.101.52.asn.rspamd.com:server fail] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.6794770114183] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: CWLP123MB365033814979BC77EB5F910EFA092@CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.8 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(6049299003)(366016)(1800799024)(19092799006)(69100299015)(4013099003)(4053099003)(8096899003)(22082099003)(18002099003)(38070700021)(6133799003)(5023799004)(11063799006)(56012099006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|376014|6049299003|366016|1800799024|19092799006|69100299015|4013099003|4053099003|8096899003|22082099003|18002099003|38070700021|6133799003|5023799004|11063799006|56012099006; x-microsoft-antispam-message-info: kmg5UbDepzC9ogbU8WPfXFjY0kf5EOvdwFQvz8opbPhsV6dNHVrCels1XCSUWbzAGbMV7u11R0TMonOuaLtfNQaGGcChkkALT5jlb4WXPThITMTNxuh44EQe9CaNlFNdBGDhYgLLy/6fkoV/sVgtw3gRk29phE9VvWdTBe2V1XPaRfu9RfiA62xL9Pju/XDJwVH7/tVR8Ad/VCYxTMjdYX9XrFsaluNl0ORq+i24Qt5h7gK9kRd0HGDmIHbbBXNXI3df4w+lb8e1zNbricK3UpNtsNmjFaXmWWa2rF+Ff5TKeYglJJWsmag6KFh7v4Q/glnJ1kPLzF8z+hw7zzrasxYY1woIia0SdiEGk2Y85S5FYNzcjivg5GIuRzs5jAraw2FDNFK49Fy9suiRkuMzSgz67+jjgT/VgWqhMeBljik9Ph+9lBaOFvx7VDzyV15/cBELuRwzqrr1h8GV3nG+ysWFUlSodSAE6n/xxbCrgq9p3YBiHtP3NqPfdVM//AQwm+37Lms62vd935Wfn9zWwXq+kQWUavuWoMtsvEHUKYiqEqky0/fHdbogKsKJnsAWhM2TdKUlw0+xU/WQk/yC8LM0J3obm1gWuqwf3eLfpsFIA2FSI1BOoKodOdYKak6MJtZWAy96Lxd4OXceHPW3c65mr5VGiveF/ztejURjBYLA1zLGtAyzv20ayH/VdXbFZ8NStpH6NhQIG/ETfmkc5KenFCLSRxFK9llsRyfD5iRGO/Uz0/OxlDCeGSO3MW9m2TuGRPX1dX/xI+vEcdxVDEPRa5b8/PyBNco33dNLQ7BCZub7h5mBcyxBDpBgmtC2rb56CaeyiK3I4+LZu5c6uwnQvTOtZCMj8JEvJFCEavntJtJCqxPytoZAX5Its+lZc5RCV9tdoJxNcvJfdJCD/W/2B7Ef1k2GEIh2Pk40TdrqZqjMXTtZai3DBN94ZirH+zom34SrzQnO3HkOdd/rCzzQxcgNxnri7h6wJNJ89odn0Pwc7/x9LWY94d8doEcWdrQzUEhQ+8EHK+pgoDyDmLs+DoS7VNtkLjTXfsY4XJ0= x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 91f00632-5b42-41ea-bc5a-08debcb117ad x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWLP123MB3650:EE_|LO9P123MB8045:EE_","dkim":"{@nhs.scot : pass}","subject":"Re: Data Subject Access Request - Miss Anna Tate","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpeu41ubqnb1f852Qudmy"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpj5orgpi01s1c0nddFom"}} [2026-05-28 12:20:50] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:20:50, 2026-05-28 12:20:50)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:20:50, 2026-05-28 12:20:50)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:22:31] production.DEBUG: Inbound email data {"to":"MMA Legal ","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","dkim":"{@nhs.scot : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","content-ids":"{\"0c45dcdf-d85a-4378-bc79-244f3294513e\":\"attachment1\"}","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","subject":"Re: Data Subject Access Request - Ms Tonie Marie Mcalister","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"0c45dcdf-d85a-4378-bc79-244f3294513e\"}}","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.94) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.37(-0.71)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.37:from] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69476090258682] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.71) [-0.71964368071491] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67952298385301] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687AEC174D2D5AA7968D2E69A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|69100299015|1800799024|376014|6049299003|366016|19092799006|18002099003|4053099003|4013099003|11063799006|5023799004|56012099006|22082099003|6133799003|8096899003|38070700021; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 5c72ca82-610a-4ca2-070f-08debcb1f530 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB2687:EE_|LO4P123MB6741:EE_","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpa1tuemfcchr769tbuUE"}} [2026-05-28 12:22:31] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:22:31, 2026-05-28 12:22:31)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:22:31, 2026-05-28 12:22:31)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:26:42] production.DEBUG: Inbound email data {"from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","to":"MMA Legal ","html":"
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
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","attachments":"1","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"84ed1077-39d0-4e78-9de8-4f0069842288\"}}","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.92) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.38(-0.69)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.38:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15:c] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69475895525658] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67951748914164] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687C0B02EC70C4C4FFFED449A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|69100299015|1800799024|376014|6049299003|366016|19092799006|18002099003|4053099003|4013099003|11063799006|5023799004|56012099006|22082099003|6133799003|8096899003|38070700021; x-microsoft-antispam-message-info: RKqcWn6247kUPWywRv31v3v5o0Py9cJVBu2f6+Fpq328xui0OCKyrA5MgSjN5WIBWasLY3SH7qKltjhF5/z4wjl2nd48WBqwJSE0uQICz+aiCEXv3vMK4NYPQ+hFFDhX8FounpTPw7Hg4Oe84CjF80yEGVci4uo640lHWO8h8IaXR667FyZWI5hJWdz+Sj6rMcFyrXq4zGxGnAGNKAY1YkUwUhPkTDp1+yuDiv4dmjx+vNs/F5FL6JPSSVkuxzzK0RWBjYVzz4VBJULmaRHPJaC6Xu2pxapPo5nVgwjm6k3jLYYBxzcTJGhFNYdT0sU16O04kZzBlS9qczMY8Gaf7gXNp51W6KcwHFHsvn09fH9CezRlg0ZPAcVLcTSTpb1Mb+NKSPpQzeUmoxa+TGQ5FzP/pfHOxFF2i2DBEMHHdKGF0u5xI0uabzy0bqGR0sOLREhnbmPzOfSdngnapaNlqURLEpHsZUhUhzdbmF9++jk+W9MXfrPlvK5cT658SOmhbUkkwdpCH/PPZndZ/0xYlDS3rSlQ3hCtPqCR5j3o9SNRwfa+2JVp62bTB25ghNgjuRA9EErO1F1x5JaIC8lICOzpi3tX04drka39g8VX9c6gf/tzaM6IpeALSt4KnpQhPWYCFrUm/HKKSxQcSw3VIb6iX+fix5v5hzIz/13Pw2HRcrPM0bIOsOPcS835evZlJsBypqfrIWfHSCjxI9phw7YLnsDyZkLEL1beleKHCKZdD7nEsnln1Rj9dS9KwtJm8HJI6ZFJkEZKvbe1jePi8oX9ckdiW5+4aZ19AgNOYV1o9zrfmwh3ZBr1pqo8k3gxRU/70b08ohz98yV8ofcR7b1PdE2gIGhrGFsIpaz8YASz5q+39lhxtQUe+z3R2EBqbGkI/zXnPK6zhHt9jpQ7ewfqT47EMlWSNAp37pjUP3+n1ZWtG4HP9MMky6+4hNpPtnqigIagI1Vcvcl22eEdbvyJqd0ddH5Mpv6Q7FYn4WicdMDRfHslqPu0AG2/V3zrd8G3SIwAJHXCXQrkBD0aQrNwoHvQeZBXgVy00F9gSrM= x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: f65e76fd-62d2-4384-d30b-08debcb1ebee x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB2687:EE_|LO4P123MB6741:EE_","content-ids":"{\"84ed1077-39d0-4e78-9de8-4f0069842288\":\"attachment1\"}","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.76","SPF":"fail","subject":"Re: Data Subject Access Request - Mr George Hunter","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpdgdtn28sgkeg8WJE6vi"}} [2026-05-28 12:26:42] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:26:42, 2026-05-28 12:26:42)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:26:42, 2026-05-28 12:26:42)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:27:33] production.DEBUG: Inbound email data {"from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","sender_ip":"185.151.28.75","to":"MMA Legal ","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"0c45dcdf-d85a-4378-bc79-244f3294513e\"}}","content-ids":"{\"0c45dcdf-d85a-4378-bc79-244f3294513e\":\"attachment1\"}","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.94) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.37(-0.71)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.37:from] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69476090258682] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.71) [-0.71964368071491] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67952298385301] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687AEC174D2D5AA7968D2E69A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; 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Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"1","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php771nt3a733k1cw1qo16"}} [2026-05-28 12:27:33] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:27:33, 2026-05-28 12:27:33)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:27:33, 2026-05-28 12:27:33)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:32:35] production.DEBUG: Inbound email data {"to":"MMA Legal ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.37;\tiprev=pass (mail-ukwestazon11010037.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.37;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 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([52.101.195.37] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSZYG-00000005s9L-0l7X\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 13:09:28 +0100 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:ea::7) by LO4P123MB6741.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:2e2::13) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.13; Thu, 28 May 2026 12:09:24 +0000 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af]) by LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af%7]) with mapi id 15.21.0071.011; Thu, 28 May 2026 12:09:24 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of nhs.scot designates 52.101.195.37 as permitted sender) client-ip=52.101.195.37; envelope-from=ggc.sarteam@nhs.scot; helo=CWXP265CU008.outbound.protection.outlook.com; References: Resent-Date: Thu, 28 May 2026 13:09:28 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Ms Tonie Marie Mcalister Thread-Index: AQHc7pG0I6Gv1MdXn0qFZjIOM558SLYjWH3K Thread-Topic: Data Subject Access Request - Ms Tonie Marie Mcalister To: MMA Legal X-Forwarded-For: ggc.sarteam@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 5c72ca82-610a-4ca2-070f-08debcb1f530 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 12:09:24.1707 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 8R6tNBRd6FojVMet7PA8Wv79pYlMPprllNjOf1pF5zUkLedILuW+J0FSeJwnmEs0YtvgZtKhcjbm6Cn0WgYG5wC3j93gm6Lj4trW50+OTAw= 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display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.94) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.37(-0.71)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.37:from] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69476090258682] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 5c72ca82-610a-4ca2-070f-08debcb1f530 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB2687:EE_|LO4P123MB6741:EE_","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"0c45dcdf-d85a-4378-bc79-244f3294513e\"}}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","html":"
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"1","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.75","SPF":"fail","subject":"Re: Data Subject Access Request - Ms Tonie Marie Mcalister","content-ids":"{\"0c45dcdf-d85a-4378-bc79-244f3294513e\":\"attachment1\"}","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpe9trhps7281r8LGzP7X"}} [2026-05-28 12:32:35] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:32:35, 2026-05-28 12:32:35)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:32:35, 2026-05-28 12:32:35)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:32:43] production.DEBUG: Inbound email data {"SPF":"fail","subject":"Re: Data Subject Access Request - Miss Helen Martin","text":"Thank you for your email. Can we please direct you to: dg.dpa-office to obtain any information. Best wishes, CAMHS website address is: https://dghscp.co.uk/camhs ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: NHS D&G Mailbox for CAMHS Subject: Data Subject Access Request - Miss Helen Martin You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Helen Martin Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Client Reference: 100370 Date of Birth: 31/10/1990 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Castle Douglas Foster parent Mary Garvy- Dumfries : 2001 * Mary Culbert- Galoway - Foster Family : 2001-2002 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.196.58;\tiprev=pass (mail-uksouthazon11010058.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.58;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.196.58 ARC-Authentication-Results: i=1; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.44); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-1.01) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.196.58(-0.77)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.196.58:from] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [5] X-Symbol: REDIRECTOR_URL(0.00); The presence of a redirector in the mail [aka.ms] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72576909210855] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.77) [-0.77846167746683] X-Symbol: SPF_REPUTATION_HAM(-0.71) [-0.71754393826024] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LO2P123MB37902DD94834BF04DCF5150CD7092@LO2P123MB3790.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.5 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO2P123MB3790.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(366016)(1800799024)(69100299015)(19092799006)(8096899003)(18002099003)(22082099003)(13003099007)(38070700021)(6133799003)(5023799004)(11063799006)(56012099006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|376014|366016|1800799024|69100299015|19092799006|8096899003|18002099003|22082099003|13003099007|38070700021|6133799003|5023799004|11063799006|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ff2b6c54-35fa-40a6-114d-08debcb53328 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P123MB3790:EE_|CWXP123MB4199:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.76","to":"MMA Legal ","from":"NHS D&G Mailbox for CAMHS ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.camhs-mail@nhs.scot\"}","html":"
Thank you for your email.  Can we please direct you to:  dg.dpa-office to obtain any information.  


Best wishes, CAMHS
website address is:  https://dghscp.co.uk/camhs  
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: NHS D&G Mailbox for CAMHS <dg.camhs-mail@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

Client Name: Miss Helen Martin
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Client Reference: 100370
Date of Birth: 31/10/1990
Also Known As:
Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:
  • Castle Douglas Foster parent Mary Garvy- Dumfries : 2001
  • Mary Culbert- Galoway - Foster Family : 2001-2002


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","dkim":"{@nhs.scot : pass}"} [2026-05-28 12:35:42] production.DEBUG: Inbound email data {"html":"
New Package Notification

A package has been posted for you.

Subject: SFT-John McWilliam 26/0651

Please use the following URL to view this package over a secure connection. After viewing this package, you may also download any associated attachments or compose a reply using your favorite web browser.

( https://nhsscotland.moveitcloud.eu/human.aspx?OrgID=9091&language=en&Username=evidence%40mmalegal.co.uk&Arg06=350049493&Arg12=message ). This link will expire after 3 days.

You will be required to supply a password to access this package. This password will be provided to you by the sender of this eMail.

If you need assistance, please contact the person who sent the package. **** PLEASE DO NOT REPLY TO THIS eMAIL *****


Regards,
NHS Scotland Secure File Transfer Notification Service.
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boundary=\"=-lIbOKOfmIE0anNQTW1+HQA==\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; q=dns/txt; d=moveitcloud.eu; i=noreply@moveitcloud.eu; s=mailjet; t=1779971739; x=1779978939; h=Message-Id: MIME-Version: From: To: Subject: Date: List-Unsubscribe-Post: List-Unsubscribe: Feedback-Id: X-CSA-Complaints: X-MJ-Mid: X-MJ-SMTPGUID: X-REPORT-ABUSE-TO: Content-Type: To: From: Sender: Subject: Date; bh=mPXjXZvVagtuF7f3xJPzpe4xjhR9Mz9+FmR29/tZN7U=; b=Tp4cMDq0s2ndCvKYepSuFNJj0rzWY9l5LARtngju/DAOOJ24x6/Xf4xAm yAlONSUzzPkJ1hEtYYa0ye/ttnRWiVme8PUqQBrKbNTzUN5AnbKFJGPX6pUO V17kO2WWDf7MiAjJwut0w15x9psrWPnB+O2u7htdMsV8sB/GYW+F+hsQE3XZ WZaJoUQkKr0DKDWJqYBqXTcYS7MpvZuHOpl4e0YUP4vHFUhrk4kyAUqaqGF9 1wu7ljZv0JarEgnwTNIIjkDhJEEv5XBavjdrK4nnoVhGFOQeTilEIrlY2i55 V0Ajv0qWjvHhkLveW2qzQjm6Je25/nNH9XPoJpeQZK5WQ== Date: Thu, 28 May 2026 12:35:38 +0000 Feedback-Id: 42.581481.551602:MJ From: Shelby Stewart via NHS Scotland Secure File Transfer Notification Service\t List-Unsubscribe: ,\t List-Unsubscribe-Post: List-Unsubscribe=One-Click MIME-Version: 1.0 Message-Id: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id GScV2UO_SCaSu6P6IhhC8w for ; Thu, 28 May 2026 12:35:40.807 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSZxb-00000009Yb3-34sx\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 13:35:39 +0100 Received: from o6.p8.mailjet.com ([87.253.233.6])\tby mx4.lhr.stackcp.net with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSZxb-00000007RwR-1hbK\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 13:35:39 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of a581481.bnc3.mailjet.com designates 87.253.233.6 as permitted sender) client-ip=87.253.233.6; envelope-from=d949aafa.AWYAAJ2ISGEAAAAAAAAAALNdya4AAAAA6MUAAAAAAAjfaQBqGDaa@a581481.bnc3.mailjet.com; helo=o6.p8.mailjet.com; Resent-Date: Thu, 28 May 2026 13:35:39 +0100 Resent-From: evidence@mmalegal.co.uk Subject: New Package Is Waiting To: evidence@mmalegal.co.uk X-CSA-Complaints: csa-complaints@eco.de X-Forwarded-For: d949aafa.AWYAAJ2ISGEAAAAAAAAAALNdya4AAAAA6MUAAAAAAAjfaQBqGDaa@a581481.bnc3.mailjet.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MJ-Mid: AWYAAJ2ISGEAAAAAAAAAALNdya4AAAAA6MUAAAAAAAjfaQBqGDaaarx50hq4Tqe4eLJnaExseAAIarI X-MJ-SMTPGUID: 6abc79d2-1ab8-4ea7-b878-b267684c6c78 X-Originating-IP: 87.253.233.6 X-REPORT-ABUSE-TO: Message sent by Mailjet please report to\tabuse@mailjet.com with a copy of the message X-Spam-Report: Action: no action Symbol: RCVD_TLS_ALL(0.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_DN_NONE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: HAS_LIST_UNSUB(-0.01) Symbol: HEADER_FROM_EMPTY_DELIMITER(1.00) Symbol: R_DKIM_ALLOW(-0.20) Symbol: MIME_GOOD(-0.10) Symbol: ARC_NA(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.17) Symbol: FUZZY_RATELIMITED(0.00) Symbol: URIBL_BLOCKED(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: RCVD_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: FORGED_SENDER(0.30) Symbol: SPF_REPUTATION_HAM(-0.54) Symbol: DKIM_TRACE(0.00) X-Symbol: RCVD_TLS_ALL(0.00); All hops used encrypted transports X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [noreply@moveitcloud.eu, d949aafa.AWYAAJ2ISGEAAAAAAAAAALNdya4AAAAA6MUAAAAAAAjfaQBqGDaa@a581481.bnc3.mailjet.com] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [moveitcloud.eu, none] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: HAS_LIST_UNSUB(-0.01); Has List-Unsubscribe header X-Symbol: HEADER_FROM_EMPTY_DELIMITER(1.00); From header has no delimiter between header name and header value X-Symbol: R_DKIM_ALLOW(-0.20); DKIM verification succeed [moveitcloud.eu:s=mailjet] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.17) [asn: 200069(-0.16), country: FR(-0.01), ip: 87.253.233.6(0.00)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: URIBL_BLOCKED(0.00); URIBL.com: query refused, likely due to policy/overusage [mailjet.com:mid, mmalegal.co.uk:email] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:87.253.232.0/21] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:200069, ipnet:87.253.233.0/24, country:FR] X-Symbol: RCVD_COUNT_ONE(0.00); Message has one Received header [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [noreply@moveitcloud.eu, d949aafa.AWYAAJ2ISGEAAAAAAAAAALNdya4AAAAA6MUAAAAAAAjfaQBqGDaa@a581481.bnc3.mailjet.com] X-Symbol: SPF_REPUTATION_HAM(-0.54) [-0.54430236760293] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [moveitcloud.eu:+] Message-ID: d949aafa.AWYAAJ2ISGEAAAAAAAAAALNdya4AAAAA6MUAAAAAAAjfaQBqGDaa@mailjet.com X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{noreply@moveitcloud.eu : pass}","SPF":"fail","from":"Shelby Stewart via NHS Scotland Secure File Transfer Notification Service\t","subject":"New Package Is Waiting","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"d949aafa.AWYAAJ2ISGEAAAAAAAAAALNdya4AAAAA6MUAAAAAAAjfaQBqGDaa@a581481.bnc3.mailjet.com\"}","text":"New Package Notification A package has been posted for you. Subject: SFT-John McWilliam 26/0651 Please use the following URL to view this package over a secure connection. After viewing this package, you may also download any associated attachments or compose a reply using your favorite web browser. ( https://nhsscotland.moveitcloud.eu/human.aspx?OrgID=9091&language=en&Username=evidence%40mmalegal.co.uk&Arg06=350049493&Arg12=message ). This link will expire after 3 days. You will be required to supply a password to access this package. This password will be provided to you by the sender of this eMail. If you need assistance, please contact the person who sent the package. **** PLEASE DO NOT REPLY TO THIS eMAIL ***** Regards, NHS Scotland Secure File Transfer Notification Service.","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\"}","sender_ip":"185.151.28.76","to":"evidence@mmalegal.co.uk"} [2026-05-28 12:35:52] production.DEBUG: Inbound email data {"from":"dg.patientservices ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.patientservices@nhs.scot\"}","SPF":"fail","html":"
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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boundary=\"_005_CWLP123MB365033814979BC77EB5F910EFA092CWLP123MB3650GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=EoAwYICM7lG+TtRBUylBY/YkUz5k1bXVK1bTYi7x9BE=; b=rg0529siZWIlRd0AFyhGix5BQ+/IgjRG6k/FdVLF8gmV3ieH/JZGxNEcOGNUuR2BfwFiEnEagJqMBO7iHaFfDaR1OT2Za3jiJ8b9BoVSGhJaF6WcJk30YQUt+gW+K4lh9WfYvDrqsHXizG5ouBkCpofRDL1g/CGl/dwcZvva7Zzs0S/l7bmcGHhfOL9tdvRkddGooXw5j6KgaIt9VTsp+JM02ZeFhkdi4H660ornaRLqdFyx+7rF8lURHmB8fVnS83kzvKoil82QJIOxQA1cMoxciGdXjq0lAH0/SQcOlEJtJkzPNO4uhcyaARR6z1xx5MSuahksN4Zp3uVilotH9g== Date: Thu, 28 May 2026 12:03:12 +0000 From: dg.patientservices In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id KkQTlI8rQxSB4B-YQDCg_Q for ; Thu, 28 May 2026 12:03:18.937 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSZSH-00000009Esd-3jkk\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 13:03:18 +0100 Received: from mail-ukwestazon11010068.outbound.protection.outlook.com ([52.101.195.68] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSZSE-00000005Tge-2xaI\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 13:03:17 +0100 Received: from CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:94::5) by LO9P123MB8045.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:3e8::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"2","sender_ip":"185.151.28.76","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php0138il2hr4v580PagGN"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpc3u26qr3dsgvb2k4TIS"}} [2026-05-28 12:35:52] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:35:52, 2026-05-28 12:35:52)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:35:52, 2026-05-28 12:35:52)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:37:37] production.DEBUG: Inbound email data {"to":"MMA Legal ","from":"dg.dpa-office ","text":"Good Afternoon, I refer to your request for medical records in respect of the above. These have been sent via Secure File Transfer. Please find below the password to enable you to download the requested information. Password: dh62qohn Please be aware that the link expires in 5 days and the information is deleted from the Secure File Transfer platform to protect the confidentiality of our patient's information. You MUST download this information and save in your preferred location before the link expires. NHS Dumfries & Galloway are receiving an exceptionally high volume of requests at present, the resending of links to information is increasing our backlog and patients are having to wait even longer to receive their information. Please be aware that if you require your information to be resent due to an expired link this will be treated as a new request for information, placed in the queue and processed in date order of receipt. While NHS Dumfries & Galloway cannot be responsible for the confidentiality of patient identifiable information once it has left our care, in order to maintain maximum confidentiality I would be grateful if these copies could be destroyed/deleted once their purpose has been fulfilled. Please be advised that NHS Dumfries & Galloway remains the data controller for the enclosed information. It should not be disclosed further without consultation with the health board. NHS Dumfries & Galloway would also advise that authorisation is sought from the health board prior to releasing copies of these records to your client. This is to ensure that there is no information contained therein which may cause harm to their health or wellbeing. The Information Governance Team can be contacted at dg.dataprotection@nhs.scot. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","sender_ip":"185.151.28.75","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.100.37;\tiprev=pass (mail-ukwestazon11011037.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.37;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.100.37 ARC-Authentication-Results: i=1; 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Good Afternoon,
I refer to your request for medical records in respect of the above.  These have been sent via Secure File Transfer.  Please find below the password to enable you to download the requested information.  
Password: dh62qohn
Please be aware that the link expires in 5 days and the information is deleted from the Secure File Transfer platform to protect the confidentiality of our patient's information. You MUST download this information and save in your preferred location before the link expires.  
NHS Dumfries & Galloway are receiving an exceptionally high volume of requests at present, the resending of links to information is increasing our backlog and patients are having to wait even longer to receive their information.  Please be aware that if you require your information to be resent due to an expired link this will be treated as a new request for information, placed in the queue and processed in date order of receipt.
While NHS Dumfries & Galloway cannot be responsible for the confidentiality of patient identifiable information once it has left our care, in order to maintain maximum confidentiality I would be grateful if these copies could be destroyed/deleted once their purpose has been fulfilled.
 Please be advised that NHS Dumfries & Galloway remains the data controller for the enclosed information.  It should not be disclosed further without consultation with the health board. NHS Dumfries & Galloway would also advise that authorisation is sought from the health board prior to releasing copies of these records to your client.  This is to ensure that there is no information contained therein which may cause harm to their health or wellbeing.  The Information Governance Team can be contacted at dg.dataprotection@nhs.scot. 
Kind regards
Shelby



Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"0"} [2026-05-28 12:37:38] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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boundary=\"_004_LOYP123MB2687AEC174D2D5AA7968D2E69A092LOYP123MB2687GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=xckGtbOT04WoY4ijJDjLheq+gIoHBCT8KQ6B2rJ5hcA=; b=CkXXAh5LAGz/89aoMv81O442md+9qIiotgsMcXjXK3AbECOLAzN3De574ws6ARgRinkKAEw7uzxanoE57WNbdqsswXtUzUzIghuXGpSkFHiG62dhNpZ56V29lUFgGQ+ZbpTCY5gHo2mQGLCBheKwBd3Ozcmw8adRZi/V24tFk3MUyhSBKkslD7Ln89DE/vGQAHjousGXKek8ejHAbbTPnRv0Zd4uVlcrflBhnD94C8FOCGrTJXjgCjfEWzj1Ay2zpYmPUhoEvws3V8QjqU963JxhJMBsbpYTpsMfqPvJEM8Js2NEVoEapei1UjUyYKj3IF0CU9v5S4mjCOLzQphmZA== Date: Thu, 28 May 2026 12:09:24 +0000 From: \"SAR Team (NHS GREATER GLASGOW & CLYDE)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id bC-IR8XjQW2YZ1YEwmcfkg for ; Thu, 28 May 2026 12:09:29.635 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSZYG-00000008etH-26u9\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 13:09:28 +0100 Received: from mail-ukwestazon11010037.outbound.protection.outlook.com ([52.101.195.37] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSZYG-00000005s9L-0l7X\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 13:09:28 +0100 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:ea::7) by LO4P123MB6741.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:2e2::13) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.13; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.94) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.37(-0.71)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.37:from] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69476090258682] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.71) [-0.71964368071491] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67952298385301] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687AEC174D2D5AA7968D2E69A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|69100299015|1800799024|376014|6049299003|366016|19092799006|18002099003|4053099003|4013099003|11063799006|5023799004|56012099006|22082099003|6133799003|8096899003|38070700021; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: gJHBCFvqWTayOUyurB4tNcIL3K1XecgTO8BwvASdyUqkv0LT1e9cg3ZuwJCf8gRGVRINj8Av8MUeyQmg+X26zFU0N8IsZJ0NmUQ/qiAeC/qr232Q5knOZPn9W8Ypjr9AxXiniboKgQfg2cZEFjPe+ppao2DxF6LTnAt/M4azZVrvzwdBlASRUN3o5q8wvMj/gHbP/cIXpo6HmvdZY3WqRLDBvmE/jfLdgzie+Z4fgnYVJyD/d2wIx2iZyCxkdjlgHaH1v2d2QQ9ic8RMFzGuWkq18h+0D+q0VBVzqQ4WwrTXVeioBTUt6YhmxPjNGqkYtnmOiMZt3N3tcmYTYQt6khH90FHJcDmPnvjtsReqLbUWeCZ/cLguBkpLVncsjGkBDXw+cxlns9/wLzkG6WSs9TlVZTnwEoM7jRuJvLmXviS1sj8TsmfCn/uFjOEWmfWv8tVQ+sNLaj8UDNgNq7Xoh9ZQNRfcwLgrWOyGMRrce23rk7d4beP2+A7yR+2wNH6OS5v0cLdWATQxFFdyEazy7rkAJWXGWPrpoxA9e9/rlfUBq72HlhHEoNrm6GrwSfAWEzacc4nsc9X9UBy1fAKinE3smKCFjtM4qTA+0uqyS+ikAUSVGVpFf+pMKWPZwLsH78/3Z6pc0UvikbKQR9mP7QFPN4bHAKb2/sqEEjcInPLa6GUrA+zDIa2pOfel+cswtvGueZnaAQXZ9wlKvVS15wIvpSLMnSxgyc+2eA4o80wXeYpVVrF+4q42/r4pARRemglc1cXrR+dFiqVWMhoq/VV8i0VeccT8ZLBtUshLRGpFGhBLVs7rWGd8hvYM7FD35oJZSZDWd29Jc+8W2k4liGlrIFmCBD0+JfEoh7xXGd1AmUy9nqqcMYMlidGwadU+ROE0+jssS2bGCTxz5OhHnC1Iq6YNAkFGnP7i4cfPatYlVi5KBlo70s8Y12sztYl9wrd0RS+J6ecprIe9mu9KFLY6AaHxi+HvkClnuWCftA1Pc+kxDNPfDCVhmHX7rjlvENHJ/F9FeXZmNyR79nP1I95wItjoWkTIeG8w2hi0DBEEg1uNkQ/iztgumliSOIv0IPjcl1Fkqsuj6LyMh8S8RN5mhPba7GnyCs+xidUuOsoeW8fWPv7z0O5DtMffmLvJlHy5CTlGGSw1kinYsmVUKJB+qBhioQZyG/mGjKLyG1wTa85Q5CqyYJOlxZ0CLtvygP9hsBYSyDcLVvCro4CN7w+c8U7B0lbSWJH+u0C379G5JRFPqdCyFP8ukUEONFeLItjOF5+Qb3GNDYqREaceRulLUFOr5v3xVZntO8oU5EwETtrhuzSh2N64/tFT9TNLy3l3usom+y3m88SWjYcMqKABli4iddN0dr2OqzG1uwGTNy0uQ3Azndt1NR8NRlGc7pCxZYAzpzhaDTnnYSQ7c7mwY4OD25o7QavgEU0x44dOBgZS8ndqf83mUBe7YWAdEZwgIUB3Eg7aE0BmZUwQpB3Ng/LEOt+C3Sg7pY3TbdBW40Xn7boZb3frscyQxOjeT0TECFoVS6RmKcC1B6wkm5Gq2G14tV8CqANZHdEd43q0EF7awo1Cy+kJ2iLLKhu7l/vtdREZQ9mfaEKqikvcRBBYJGDTYb6L7j8bv1sDhyRaBuyoaXDFuXuoXe0kmUx4cVe+5EkzUTWAbCTn629olM1WPz5QpnHT0kA34HlbS12VlEDhAKTYw2PVNKF8aBqxF6mJRgeRNtlYkERyDpKZHA== x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 5c72ca82-610a-4ca2-070f-08debcb1f530 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB2687:EE_|LO4P123MB6741:EE_","SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","content-ids":"{\"0c45dcdf-d85a-4378-bc79-244f3294513e\":\"attachment1\"}","attachments":"1","dkim":"{@nhs.scot : pass}","to":"MMA Legal ","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","subject":"Re: Data Subject Access Request - Ms Tonie Marie Mcalister","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"0c45dcdf-d85a-4378-bc79-244f3294513e\"}}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phptl2uaj62ign302qhRnC"}} [2026-05-28 12:37:38] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:37:38, 2026-05-28 12:37:38)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:37:38, 2026-05-28 12:37:38)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:40:40] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCEEA7.4A45CDB0\"}}","content-ids":"{\"image001.png@01DCEEA7.4A45CDB0\":\"attachment1\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dataprotection@dumgal.gov.uk\"}","text":"OFFICIAL-SENSITIVE Good Afternoon Subject Access Request - Data Protection Act 2018 – General Data Protection Regulation (GDPR) I refer to your request for personal information, which we received on 28 May 2026. The request has been given the unique reference number SAR162-26 which should now be quoted each time you contact us in relation to this request. We write to confirm the Council are working with the Service to collate a response to you. For a Subject Access Request, the council has one calendar month from the day of receipt to respond. Therefore, the Council will aim to issue the response by 29 June 2026. As this request has been received from a firm of solicitors which confirms its authority in the SAR itself, no further information regarding the client’s identification is required. If you require any further clarification, please do not hesitate to contact us. Kind regards, Information Governance Team Governance and Human Resources Enabling and Customer Services Dumfries and Galloway Council English Street Dumfries DG1 2DD Drop Point: 205 Tel: 01387 260467 Email: dataprotection@dumgal.gov.uk Web: www.dumgal.gov.uk [cid:image001.png@01DCEEA7.4A45CDB0] Disclaimer: This email, from Dumfries and Galloway Council, and any files transmitted with it, is confidential and intended solely for the use of the individual or entity to whom they are addressed.  If you are not the intended recipient of this email (and any attachment) please inform the sender by return email and destroy all copies.  If you are not the intended recipient or responsible for delivering it to the intended recipient, you are hereby notified that any use, disclosure, review, dissemination, distribution or reproduction of this email is strictly prohibited.  Please be aware that communication by internet email is not secure as messages can be intercepted and read by someone else.  Dumfries and Galloway Council do not accept liability for any loss or damage which may result from this email or any files attached. It is your responsibility to scan this email and any attachments for computer viruses or other defects. Any email including its content may be monitored and used by the Council for reasons of security and form monitoring internal compliance with the policy on staff use.  Email monitoring or blocking software may also be used. Any email message sent or received by the Council may require to be disclosed by the Council under the provisions of the Freedom of Information (Scotland) Act 2002. You can view the Council’s privacy statement at www.dumgal.gov.uk/privacy for further information. OFFICIAL-SENSITIVE From: MMA Legal Sent: 28 May 2026 12:04 To: Data Protection Subject: EXTERNAL: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Helen Martin Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Client Reference: 100370 Date of Birth: 31/10/1990 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Castle Douglas Foster parent Mary Garvy- Dumfries : 2001 * Mary Culbert- Galoway - Foster Family : 2001-2002 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","dkim":"{@dumgal.gov.uk : pass}","to":"'MMA Legal' ","subject":"Subject Access Request Acknowledgement - SAR162-26 - Miss Helen Martin","sender_ip":"185.151.28.75","SPF":"fail","from":"Data Protection ","html":"

OFFICIAL-SENSITIVE


Good Afternoon

Subject Access Request - Data Protection Act 2018 – General Data Protection Regulation (GDPR) 

 

I refer to your request for personal information, which we received on 28 May 2026.  The request has been given the unique reference number SAR162-26 which should now be quoted each time you contact us in relation to this request. 

 

We write to confirm the Council are working with the Service to collate a response to you. 

 

For a Subject Access Request, the council has one calendar month from the day of receipt to respond. Therefore, the Council will aim to issue the response by 29 June 2026. 

 

As this request has been received from a firm of solicitors which confirms its authority in the SAR itself, no further information regarding the client’s identification is required. 

 

If you require any further clarification, please do not hesitate to contact us. 

 
Kind regards, 

 

Information Governance Team 
Governance and Human Resources 

Enabling and Customer Services  

Dumfries and Galloway Council  
English Street 

Dumfries 

DG1 2DD  
Drop Point: 205 

 

Tel: 01387 260467 

 

Email: dataprotection@dumgal.gov.uk 
Web: www.dumgal.gov.uk 

 

 

 

 

 

 

Disclaimer:  

This email, from Dumfries and Galloway Council, and any files transmitted with it, is confidential and intended solely for the use of the individual or entity to whom they are addressed.   

 

If you are not the intended recipient of this email (and any attachment) please inform the sender by return email and destroy all copies.  If you are not the intended recipient or responsible for delivering it to the intended recipient, you are hereby notified that any use, disclosure, review, dissemination, distribution or reproduction of this email is strictly prohibited.  Please be aware that communication by internet email is not secure as messages can be intercepted and read by someone else.  Dumfries and Galloway Council do not accept liability for any loss or damage which may result from this email or any files attached. It is your responsibility to scan this email and any attachments for computer viruses or other defects.  

 

Any email including its content may be monitored and used by the Council for reasons of security and form monitoring internal compliance with the policy on staff use.  Email monitoring or blocking software may also be used.  

 

Any email message sent or received by the Council may require to be disclosed by the Council under the provisions of the Freedom of Information (Scotland) Act 2002. You can view the Council’s privacy statement at www.dumgal.gov.uk/privacy for further information. 

 

 

 


OFFICIAL-SENSITIVE

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:04
To: Data Protection <dataprotection@dumgal.gov.uk>
Subject: EXTERNAL: Data Subject Access Request - Miss Helen Martin

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Helen Martin
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Client Reference: 100370
Date of Birth: 31/10/1990
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Castle Douglas Foster parent Mary Garvy- Dumfries : 2001
  • Mary Culbert- Galoway - Foster Family : 2001-2002



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","subject":"Re: Data Subject Access Request - Mr George Hunter","html":"
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


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and (iii) do not copy the email or disclose its contents to anyone.

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, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:41:43, 2026-05-28 12:41:43)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:41:43, 2026-05-28 12:41:43)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:45:59] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"fail","html":"
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","dkim":"{@nhs.scot : pass}","attachments":"1","subject":"Re: Data Subject Access Request - Ms Tonie Marie Mcalister","content-ids":"{\"0c45dcdf-d85a-4378-bc79-244f3294513e\":\"attachment1\"}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"0c45dcdf-d85a-4378-bc79-244f3294513e\"}}","to":"MMA Legal ","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpsc848f04r8lr1cvFs2s"}} [2026-05-28 12:45:59] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:45:59, 2026-05-28 12:45:59)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:45:59, 2026-05-28 12:45:59)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:48:12] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","content-ids":"{\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\":\"attachment2\",\"4f394150-d876-41ea-a17a-d299d6f6cdeb\":\"attachment3\",\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\":\"attachment1\"}","attachments":"3","from":"DataProtection ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","text":"Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.125;\tiprev=pass (mail-ukwestazon11020125.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.125;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.125 ARC-Authentication-Results: i=1; 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Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","sender_ip":"185.151.28.76","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php1hf4m0cn6d6i4H3IBbb"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phps8k8afrlng81bRtI8j9"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpfu75s732rct00HpzwHQ"}} [2026-05-28 12:48:12] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 12:48:12, 2026-05-28 12:48:12)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 12:48:12, 2026-05-28 12:48:12)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): 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Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): 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Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 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Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): 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Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 12:51:01] production.DEBUG: Inbound email data {"text":"Please send all your enquiries to our Safeguarding Office safeguarding@dcmillhill.org Do not send enquiry emails to the Secretariat Thank you. Provincial Secretary The Daughters of Charity of St Vincent de Paul CIO Provincial House, The Ridgeway, Mill Hill NW7 1RE Tel: 020 8906 3777 www.daughtersofcharity.net [Daughters of Charity of St Vincent de Paul Rosalie Rendu Province] Please consider the environment before printing this email At the Daughters of Charity of St Vincent de Paul we are committed to maintaining the security and privacy of all personal data. We appreciate and value how important privacy is to you and therefore we protect your information as if it were our own. Our Privacy Policy explains why we need to keep your data, a copy can be found on our website. The Daughters of Charity are committed to the protection and well-being of all people, especially children and adults at risk and to creating a safe and caring environment for all. The information in this email and any attachments is confidential and is intended solely for the use of the intended recipient(s). If you are not the intended recipient, you must not use, disclose, distribute, copy, print or reply on this email. If you have received this email in error, please advise the sender by return email and delete all copies of this message and any attachments from your systems. Daughters of Charity of St Vincent de Paul maintain active anti-virus policies and best practices but accepts no liability for any damage which may be caused by any virus transmitted by this email or any attachments thereto. Registered Charity Numbers: England and Wales 1204513 | Scotland SCO52894 From: MMA Legal Sent: 28 May 2026 12:02 To: Secretariat Subject: Data Subject Access Request - Mr David Andrews You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr David Andrews Client Address: 6F Cunningham Street, Dundee, Scotland, DD4 6QR Client Reference: 100283 Date of Birth: 13/07/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Francis orphanage Scotland: 1973-1975 * Carline House: 1975-1979 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=dcmillhill.org header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.129;\tiprev=pass (mail-uksouthazon11021129.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.129;\tspf=pass smtp.mailfrom=dcmillhill.org;\tdkim=pass header.d=dcmillhill.org header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.129 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=dcmillhill.org; dmarc=pass action=none header.from=dcmillhill.org; dkim=pass header.d=dcmillhill.org; arc=none ARC-Message-Signature: i=3; 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Provincial Secretary
The Daughters of Charity of St Vincent de Paul CIO

Provincial House, The Ridgeway, Mill Hill NW7 1RE

Tel: 020 8906 3777

www.daughtersofcharity.net

\"Daughters

 

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From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: Secretariat <secretariat@dcmillhill.org>
Subject: Data Subject Access Request - Mr David Andrews

 

You don't often get email from evidence@mmalegal.co.uk. Learn why this is important

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr David Andrews
Client Address: 6F Cunningham Street, Dundee, Scotland, DD4 6QR
Client Reference: 100283
Date of Birth: 13/07/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Francis orphanage Scotland: 1973-1975
  • Carline House: 1975-1979



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

","dkim":"{@dcmillhill.org : pass}","content-ids":"{\"image001.png@01DCEEA8.7436D820\":\"attachment2\",\"~WRD0000.jpg\":\"attachment1\"}","attachments":"2","SPF":"softfail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpur3u9r2do5s0bVZ3EVF"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php94jq3k29d7rdfk6Oc6Z"}} [2026-05-28 12:56:14] production.DEBUG: Inbound email data {"SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","dkim":"{@nhs.scot : pass}","text":"Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Fraser","sender_ip":"185.151.28.76","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.accessmrninewells@nhs.scot\"}","content-ids":"{\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\":\"attachment2\",\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\":\"attachment1\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-p42sbmjr.png\",\"name\":\"Outlook-p42sbmjr.png\",\"type\":\"image/png\",\"content-id\":\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\"},\"attachment2\":{\"filename\":\"Outlook-ebtmbmun.png\",\"name\":\"Outlook-ebtmbmun.png\",\"type\":\"image/png\",\"content-id\":\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\"}}","attachments":"2","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpu30p9kgoakva2nb4bF0"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php2cgcv3ppccme69I3YK9"}} [2026-05-28 12:56:14] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:56:14, 2026-05-28 12:56:14)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 12:56:14, 2026-05-28 12:56:14)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:00:59] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.76","subject":"Re: Data Subject Access Request - Ms Pamela Mackenzie","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"nhsh.gp55766-clinical@nhs.scot\"}","html":"
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"0","dkim":"{@nhs.scot : pass}","SPF":"fail","to":"MMA Legal ","from":"\"gp55766-clinical (Culloden Medical Practice)\"\t","text":"Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.100.42;\tiprev=pass (mail-ukwestazon11011042.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.42;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.100.42 ARC-Authentication-Results: i=1; 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Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 13:00:59, 2026-05-28 13:00:59)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 13:00:59, 2026-05-28 13:00:59)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:01:01] production.DEBUG: Inbound email data {"subject":"Re: Data Subject Access Request - Ms Tonie Marie Mcalister","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"0c45dcdf-d85a-4378-bc79-244f3294513e\"}}","sender_ip":"185.151.28.75","SPF":"fail","to":"MMA Legal ","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","content-ids":"{\"0c45dcdf-d85a-4378-bc79-244f3294513e\":\"attachment1\"}","html":"
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.94) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.37(-0.71)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.37:from] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69476090258682] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.71) [-0.71964368071491] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67952298385301] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687AEC174D2D5AA7968D2E69A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|69100299015|1800799024|376014|6049299003|366016|19092799006|18002099003|4053099003|4013099003|11063799006|5023799004|56012099006|22082099003|6133799003|8096899003|38070700021; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 5c72ca82-610a-4ca2-070f-08debcb1f530 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB2687:EE_|LO4P123MB6741:EE_","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php1kvl84qg1kg1enLAw6m"}} [2026-05-28 13:01:01] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 13:01:01, 2026-05-28 13:01:01)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 13:01:01, 2026-05-28 13:01:01)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:01:30] production.DEBUG: Inbound email data {"to":"MMA Legal ","html":"
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.100.42:from] X-Symbol: REDIRECTOR_URL(0.00); The presence of a redirector in the mail [aka.ms] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69494573179685] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.56) [-0.56241574836287] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: RSPAMD_EMAILBL_FAIL(0.00) [nhsh.gp55766-clinical@nhs.scot:server fail, nhsh.gp55766-clinical.nhs.scot:server fail] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67973033973219] X-Symbol: DKIM_TRACE(0.00); 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Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"0"} [2026-05-28 13:01:30] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 13:01:30, 2026-05-28 13:01:30)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 13:01:30, 2026-05-28 13:01:30)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:02:31] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.76","to":"MMA Legal ","from":"\"gp55766-clinical (Culloden Medical Practice)\"\t","text":"Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 13:02:31, 2026-05-28 13:02:31)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 13:02:31, 2026-05-28 13:02:31)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:04:03] production.DEBUG: Inbound email data {"html":"
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","dkim":"{@nhs.scot : pass}","subject":"Re: Data Subject Access Request - Ms Pamela Mackenzie","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"nhsh.gp55766-clinical@nhs.scot\"}","text":"Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.100.42;\tiprev=pass (mail-ukwestazon11011042.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.42;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.100.42 ARC-Authentication-Results: i=1; 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msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO3P123MB2955.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(366016)(1800799024)(19092799006)(69100299015)(8096899003)(38070700021)(6133799003)(18002099003)(22082099003)(56012099006)(5023799004)(11063799006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|376014|366016|1800799024|19092799006|69100299015|8096899003|38070700021|6133799003|18002099003|22082099003|56012099006|5023799004|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ba636997-ece6-4483-7605-08debcb92400 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO3P123MB2955:EE_|LOBP123MB8585:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","to":"MMA Legal ","from":"\"gp55766-clinical (Culloden Medical Practice)\"\t","sender_ip":"185.151.28.76","SPF":"fail"} [2026-05-28 13:04:03] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 13:04:03, 2026-05-28 13:04:03)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 13:04:03, 2026-05-28 13:04:03)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:05:24] production.DEBUG: Inbound email data {"text":" \t \t\t \t \t \t\t \t\t\t \t\t\t\t \t\t\t \t\t
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\t\t\t\tGGC GDP and Legal Requests Only wants to securely exchange medical information with you \t\t\t

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\t\t\t\tWhat is this? \t\t\t

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\t\t\t\tGGC GDP and Legal Requests Only wants to securely exchange medical information with you \t\t\t

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\t \t\t \t\t \t \t \t\t \t\t \t \t \t\t \t\t \t
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\t\t\t\tClick the button \"Click here to start\" above. When you do so, a login page will open in a new window. You will also receive a one-time password. Follow the instructions on the login page to log in. \t\t\t

\t\t
\t\t\t

\t\t\t\t2 \t\t\t

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\t\t\t\tDo not delete this email. You will need this email if you want to revisit the web portal again. You will receive a new one-time password every time you log in. \t\t\t

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\t\t\t\t3 \t\t\t

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\t\t\t\tIf you cannot log in, or have other queries, please contact GGC GDP and Legal Requests Only directly by using the contact information below. \t\t\t

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\t\t\tGGC GDP and Legal Requests Only \t\t
\t\t\tMs. Agnes Dickson \t\t
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\t\t\t\tGGC GDP and Legal Requests Only wants to securely exchange medical information with you \t\t\t

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\t\t\t

\t\t\t\tWhat is this? \t\t\t

\t\t
\t\t\t

\t\t\t\tGGC GDP and Legal Requests Only wants to securely exchange medical information with you \t\t\t

\t\t
\t \t\t \t\t \t \t \t\t \t\t \t \t \t\t \t\t \t
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\t\t\t\tClick the button \"Click here to start\" above. When you do so, a login page will open in a new window. You will also receive a one-time password. Follow the instructions on the login page to log in. \t\t\t

\t\t
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\t\t\t\t2 \t\t\t

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\t\t\t\tDo not delete this email. You will need this email if you want to revisit the web portal again. You will receive a new one-time password every time you log in. \t\t\t

\t\t
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\t\t\t\t3 \t\t\t

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\t\t\t\tWhenever new information is available, you will be notified via email. \t\t\t

\t\t
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\t\t\t\tReceived this in error? \t\t\t

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\t\t\t

\t\t\t\tNeed further assistance? \t\t\t

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\t\t\t\tIf you cannot log in, or have other queries, please contact GGC GDP and Legal Requests Only directly by using the contact information below. \t\t\t

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\t\t\tMs. Agnes Dickson \t\t
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Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","dkim":"{@nhs.scot : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.patientservices@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-f41fluiq.png\",\"name\":\"Outlook-f41fluiq.png\",\"type\":\"image/png\",\"content-id\":\"508b2ff7-7985-4676-a30e-af3c90092521\"},\"attachment2\":{\"filename\":\"Outlook-http___www.png\",\"name\":\"Outlook-http___www.png\",\"type\":\"image/png\",\"content-id\":\"16425be4-29fd-4567-af93-3f1a52dfe330\"}}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","to":"MMA Legal ","attachments":"2","headers":"ARC-Authentication-Results: i=3; 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boundary=\"_005_CWLP123MB365033814979BC77EB5F910EFA092CWLP123MB3650GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=EoAwYICM7lG+TtRBUylBY/YkUz5k1bXVK1bTYi7x9BE=; b=rg0529siZWIlRd0AFyhGix5BQ+/IgjRG6k/FdVLF8gmV3ieH/JZGxNEcOGNUuR2BfwFiEnEagJqMBO7iHaFfDaR1OT2Za3jiJ8b9BoVSGhJaF6WcJk30YQUt+gW+K4lh9WfYvDrqsHXizG5ouBkCpofRDL1g/CGl/dwcZvva7Zzs0S/l7bmcGHhfOL9tdvRkddGooXw5j6KgaIt9VTsp+JM02ZeFhkdi4H660ornaRLqdFyx+7rF8lURHmB8fVnS83kzvKoil82QJIOxQA1cMoxciGdXjq0lAH0/SQcOlEJtJkzPNO4uhcyaARR6z1xx5MSuahksN4Zp3uVilotH9g== Date: Thu, 28 May 2026 12:03:12 +0000 From: dg.patientservices In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id KkQTlI8rQxSB4B-YQDCg_Q for ; Thu, 28 May 2026 12:03:18.937 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSZSH-00000009Esd-3jkk\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 13:03:18 +0100 Received: from mail-ukwestazon11010068.outbound.protection.outlook.com ([52.101.195.68] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSZSE-00000005Tge-2xaI\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 13:03:17 +0100 Received: from CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:94::5) by LO9P123MB8045.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:3e8::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RSPAMD_EMAILBL_FAIL(0.00) [evidence.mmalegal.co.uk:server fail, dg.patientservices@nhs.scot:server fail] X-Symbol: GENERIC_REPUTATION(-0.64) [-0.64348918891749] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.63) [ip: 52.101.195.68(-0.64)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.68:from] X-Symbol: RSPAMD_URIBL_FAIL(0.00) [nhs.scot:server fail, cwlp123mb3650.gbrp123.prod.outlook.com:server fail, mmalegal.co.uk:server fail, careopinion.org.uk:server fail] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69473356701653] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: ASN_FAIL(0.00) [68.195.101.52.asn.rspamd.com:server fail] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.6794770114183] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: CWLP123MB365033814979BC77EB5F910EFA092@CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.8 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(6049299003)(366016)(1800799024)(19092799006)(69100299015)(4013099003)(4053099003)(8096899003)(22082099003)(18002099003)(38070700021)(6133799003)(5023799004)(11063799006)(56012099006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|376014|6049299003|366016|1800799024|19092799006|69100299015|4013099003|4053099003|8096899003|22082099003|18002099003|38070700021|6133799003|5023799004|11063799006|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 91f00632-5b42-41ea-bc5a-08debcb117ad x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWLP123MB3650:EE_|LO9P123MB8045:EE_","sender_ip":"185.151.28.76","SPF":"fail","from":"dg.patientservices ","html":"
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","subject":"Re: Data Subject Access Request - Miss Anna Tate","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php3tcivbnmbofm2ccoNwU"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpa1lqmr2ng9ge1KdLSuc"}} [2026-05-28 13:05:53] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 13:05:53, 2026-05-28 13:05:53)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 13:05:53, 2026-05-28 13:05:53)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:06:04] production.DEBUG: Inbound email data {"SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"nhsh.gp55766-clinical@nhs.scot\"}","text":"Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.76","dkim":"{@nhs.scot : pass}","to":"MMA Legal ","from":"\"gp55766-clinical (Culloden Medical Practice)\"\t","subject":"Re: Data Subject Access Request - Ms Pamela Mackenzie","html":"
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


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and (iii) do not copy the email or disclose its contents to anyone.

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, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 13:06:04, 2026-05-28 13:06:04)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 13:06:04, 2026-05-28 13:06:04)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:07:27] production.DEBUG: Inbound email data {"subject":"Automatic reply: Data Subject Access Request - Shirley Young","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","text":"This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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From header has a display name X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.18); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: DMARC_POLICY_SOFTFAIL(0.10); DMARC failed [scot.nhs.uk : SPF not aligned (relaxed), DKIM not aligned (relaxed), none] X-Symbol: IP_REPUTATION_HAM(-0.96) [asn: 8075(-0.23), country: US(-0.01), ip: 52.102.166.22(-0.73)] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.102.166.22:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.102.0.0/16:c] X-Symbol: DKIM_REPUTATION(-0.54) [-0.54070436597321] X-Symbol: RCPT_COUNT_ONE(0.00); 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x-microsoft-antispam: BCL:0;ARA:13230040|50650200027|1800799024|10070799003|366016|376014|8096899003|12063799003|6133799003|22082099003|18002099003|5133699003|11063799006|56012099006|80100003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: DLl9jgJzXhGxbjf17QyrrPUZs2suPyGwmz1GU/uXixg9tsE9ZERehX71zcXwc0vqihk6TsWBaNcVlm0ToDkxfkoZ4jf8e1+gwy9Np8NqSRU12gklXY43P4XxM+FVq7BloPGSxNawNT1gUBjdYXYPPk9kIpuZYINx4olrhkr9nbJmnS7TQNRrD2mPpUgNZMcc+n713HinybCA4pzdLjF/N+/b7dPAEUTMCHmwPIuToVnxN+37KqBIDkSy/BW8VwYradflZegxyQMp0ttxeapFgpnVLe/ZoPsMz5INE19T26EOGNksqKQzetfsIFAuTzSJ8Jm6u68xX7LPcMaPPhz+s5UP83NJbaN3ndzdin/BDm9zeThb+JkDojGpDX02a0mSxc1oMZE6t1CPLaZSGtOLrxIKooQwhTFGX2Mt5EUr1smzypdlrz9jWLIUWvRJKRjI x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 68b8dcaa-35ad-4206-07c7-08debca8cc97 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P123MB1872:EE_|LOYP123MB2942:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\"}","from":"Bothwell Medical Centre ","dkim":"{@scottish.onmicrosoft.com : pass}","sender_ip":"185.151.28.82","SPF":"pass","to":"MMA Legal "} [2026-05-28 13:07:27] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xB7;\x0A\x0A\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

          prescription requests

          test results or 

          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: appointment requests-unless you have received a message asking that you email us for a CDM appointment. prescription requests test results or general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 13:07:27, 2026-05-28 13:07:27)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 13:07:27, 2026-05-28 13:07:27)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:07:46] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.75","SPF":"fail","to":"MMA Legal ","from":"Subject Access Request ","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


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boundary=\"_000_3abc28af1ee54a84adf9201ddb88b67eLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=4NW9pOSc1b7SZovCplnZl401uDNwSU1XDnmvg2DDxmY=; b=j6kLR5KxI7CuPmrBr6Nmd0h4Qvsew77pjWFmhWzdlz/RdJBJJ1UstkFF6pZDFXwvXIo9IT/oW1AkrxEBUKuvZpVUlppVmhZ8W4ELNs7ZfEyYqu3QRNuh6CHQXkBvMeak4TrnRjc7fsuhOmdSCWQU1oKJ8UzKkKyUfFFbsFMmsWt0Z5pDOgQO7qme0Q32SAyx99o0JPlro/AiYSiykpdHTnEyqpgH4pU/WUEUVVrNRaa1dpB1uSgW9hrF4tx0B1zmCBiLnhzDrxd6vSLnY6ZTgAZbjEgtl9G6NbJKMl9egNvOd20TWjsiXofSA6COpgXBMYNf3ySDabqtyY14aW0odg== Date: Thu, 28 May 2026 11:05:08 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: <3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id otkJanlPTB6eca6nTUre8w for ; Thu, 28 May 2026 11:05:11.954 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYY2-000000088fP-1VCy\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:10 +0100 Received: from mail-uksouthazon11022098.outbound.protection.outlook.com ([52.101.96.98] helo=LO0P265CU003.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYY2-0000000E7uJ-0EMc\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:05:10 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.87) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.96.98(-0.68)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.98:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72199826337853] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.69) [-0.691840969515] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72137080984287] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: 3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; 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Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","attachments":"0"} [2026-05-28 13:07:46] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 13:07:46, 2026-05-28 13:07:46)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 13:07:46, 2026-05-28 13:07:46)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:08:06] production.DEBUG: Inbound email data {"subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.75;\tiprev=pass (mail-uksouthazon11021075.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.75;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 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mx.stackmail.com;\tiprev=pass (mail-uksouthazon11021075.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.75;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.75 Content-Type: multipart/alternative; boundary=\"_000_c70962765c764138bae1ab54a359731aLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=cCf06nS6LkPAqqqcEZS1e2tXVGL27gjBK86QBrnhxs4=; b=cA4fd/L9V64U85EVmnQQzZblEMg/pCotI9+MpzUeHF/aqFfpIjHqk8hgrYFOWQ/fYLZYxXftlFGRgEjpQzux1Lg5qpnk1RA4T3zb599fscfLAUpzDJy1wcAT51yMHMrtdvlDcAGTnffQZ/A40ysJD6zk12Q6Oqlx33RzdMG/0GZbMRdqojBcrmDRzyatoiimB68f0DeGpMOWptyvNqtnuK0bVCC+xI7rDKGMwhy8zs7mQsgJ+vwtDWrZmoljiAeA8HHb+VmDg6hkLbig8A09XlTLG0+jlC/qD/WkBCI0yMYbZhkcgbi0gzVQUjIl2ewRfpHVs2pDrqI+wja0zgdUBw== Date: Thu, 28 May 2026 11:05:31 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id j2rR5nO9TeWArl9KxbOc4g for ; Thu, 28 May 2026 11:05:34.195 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYYP-000000088yH-1B1K\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from mail-uksouthazon11021075.outbound.protection.outlook.com ([52.101.95.75] helo=LO2P265CU024.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYYP-00000002uYD-0FxH\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 11:05:31 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:05:31 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.95.75 as permitted sender) client-ip=52.101.95.75; envelope-from=sar@eastlothian.gov.uk; helo=LO2P265CU024.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 12:05:33 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7pHmJzAy9E6jKE6Is/zy/B9qXQ== Thread-Topic: Response from Subject Access Request Mailbox To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: cd24eb86-e6de-454f-8d2d-08debca908b6 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:05:31.4541 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P265MB3068 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.95.75 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.10) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.82) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.48) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.59) Symbol: SPF_REPUTATION_HAM(-0.50) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, 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MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.59) [-0.59859953924213] X-Symbol: SPF_REPUTATION_HAM(-0.50) [-0.50584772908401] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: c70962765c764138bae1ab54a359731a@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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LO0P265MB7157:EE_|LO0P265MB3068:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.75","SPF":"fail","to":"MMA Legal ","from":"Subject Access Request ","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
","attachments":"0","dkim":"{@eastlothian.gov.uk : pass}"} [2026-05-28 13:08:06] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 13:08:06, 2026-05-28 13:08:06)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


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Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 13:08:06, 2026-05-28 13:08:06)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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pass, @argyll-bute.gov.uk : fail (body hash did not verify)}","sender_ip":"185.151.28.76","to":"\"evidence@mmalegal.co.uk\" ","subject":"SAR Joan Mary Meighan argyllbuteir:21471","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"data.protection@argyll-bute.gov.uk\"}","text":"Classification : OFFICIAL-SENSITIVE-PERSONAL Dear Investigations Team, SUBJECT ACCESS REQUEST I write in response to your subject access request received on 7 May 2026. Following thorough searches, including of archive material held on our behalf, Argyll and Bute Council does not hold any records in relation to your client Joan Mary Meighan and I am sorry that we are not able to further assist. Should you have any concerns about the information provided to you, I would be grateful if you could contact me to discuss this in the first instance. I can also advise that you are entitled to raise any concerns regarding the processing of personal information with the Information Commissioner, who can be contacted as follows: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Tel: 0303 123 1113 or via their website at http://www.ico.org.uk/ Please do not hesitate to contact me if you have any questions in relation to your subject access request, or if I can be of any further assistance. Yours sincerely Joseph Bennett Legal & Regulatory Support Argyll & Bute Council Tel: 01631567971 ________________________________ Argyll and Bute Council's e-mail system (also used by LiveArgyll) classifies the sensitivity of emails according to the Government Security Classifications. Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not disclose, copy or deliver this message to anyone and any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. In such case, you should destroy this message and kindly notify the sender by reply email. Opinions, conclusions and other information in this message that do not relate to the official business of Argyll and Bute Council or LiveArgyll shall be understood as neither given nor endorsed by them. All communications sent to or from Argyll and Bute Council or LiveArgyll may be subject to recording and/or monitoring in accordance with relevant legislation. This email has been scanned for viruses, vandals and malicious content.","html":"

Classification : OFFICIAL-SENSITIVE-PERSONAL


Dear Investigations Team,

 

SUBJECT ACCESS REQUEST

 

I write in response to your subject access request received on 7 May 2026.

 

Following thorough searches, including of archive material held on our behalf, Argyll and Bute Council does not hold any records in relation to your client Joan Mary Meighan and I am sorry that we are not able to further assist.

 

Should you have any concerns about the information provided to you, I would be grateful if you could contact me to discuss this in the first instance.  I can also advise that you are entitled to raise any concerns regarding the processing of personal information with the Information Commissioner, who can be contacted as follows: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Tel: 0303 123 1113 or via their website at http://www.ico.org.uk/

 

Please do not hesitate to contact me if you have any questions in relation to your subject access request, or if I can be of any further assistance.

 

Yours sincerely

 

Joseph Bennett

Legal & Regulatory Support

Argyll & Bute Council

Tel: 01631567971

 



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This email has been scanned for viruses, vandals and malicious content. ","attachments":"0","SPF":"softfail"} [2026-05-28 13:10:05] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"nhsh.gp55766-clinical@nhs.scot\"}","html":"
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
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Registered Office: Stok, Princes Street, Stockport SK1 1RY
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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.100.42:from] X-Symbol: REDIRECTOR_URL(0.00); The presence of a redirector in the mail [aka.ms] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69494573179685] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.56) [-0.56241574836287] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: RSPAMD_EMAILBL_FAIL(0.00) [nhsh.gp55766-clinical@nhs.scot:server fail, nhsh.gp55766-clinical.nhs.scot:server fail] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67973033973219] X-Symbol: DKIM_TRACE(0.00); 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Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"0","SPF":"fail"} [2026-05-28 13:10:05] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 13:10:05, 2026-05-28 13:10:05)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 13:10:05, 2026-05-28 13:10:05)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:10:23] production.DEBUG: Inbound email data {"attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}","to":"MMA Legal ","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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Thu, 28 May 2026 11:03:44 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:03:44 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.196.139 as permitted sender) client-ip=52.101.196.139; envelope-from=sar@eastlothian.gov.uk; helo=LO3P265CU004.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 12:03:46 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7pGmB2QpqY1BqES2xuS0jJrpOA== Thread-Topic: Response from Subject Access Request Mailbox To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 0ada8320-1181-4b1a-2178-08debca8c8b1 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:03:44.0500 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P265MB3068 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.196.139 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.10) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.84) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.48) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.62) Symbol: SPF_REPUTATION_HAM(-0.47) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.84) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.196.139(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.196.139:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48576211641415] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.62) [-0.62463744637701] X-Symbol: SPF_REPUTATION_HAM(-0.47) [-0.47777425263607] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: e3bcd9d97f6f449a92722bf584608403@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: CXGbQdqQIhHI9w0d26kXlLBAqqO6NYk1dKELRfacfagmDVfWb/jiMDxf2UgWYFV0Cm24xJv6+GSh6D5GrUMUeOrGA01VRVkh0LZ9lLeJIXqIECM8QmOmhmlH1DV3UtuusxWyVBtBy4CprzhvMAtowo1u4Lp2FdGBi8uCffz8r3jcIad/PJeQR82vDP9jZC5mS8/PMO2IBo2erM0nwYNXR/PsGhVpzUDxrAlIg4+1WIpl0H6RftwN8L/mhBftEm2BDe7RrZW07Ha3+dkEtnX3ebPE3cYfjAUlp9745xkqQFrWrV/Wawn8mK81YRiIEx5jQIgi+vz7UPcnDMh5kEVWzua1GlPmf1oNcHBFza1ZowO6IlZFeAQLE/z+DydyHEHQqsvbHWUTc5ttqWjQzMCKMgNYAMpBudqxjSCRxTcPMmR2PHsgfbE8r2sRehgZnCiW x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0ada8320-1181-4b1a-2178-08debca8c8b1 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","sender_ip":"185.151.28.76"} [2026-05-28 13:10:23] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 13:10:23, 2026-05-28 13:10:23)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 13:10:23, 2026-05-28 13:10:23)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:11:45] production.DEBUG: Inbound email data {"to":"MMA Legal ","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.76","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"84ed1077-39d0-4e78-9de8-4f0069842288\"}}","content-ids":"{\"84ed1077-39d0-4e78-9de8-4f0069842288\":\"attachment1\"}","html":"
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Thu, 28 May 2026 12:09:08 +0000 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af]) by LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af%7]) with mapi id 15.21.0071.011; Thu, 28 May 2026 12:09:08 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of nhs.scot designates 52.101.195.38 as permitted sender) client-ip=52.101.195.38; envelope-from=ggc.sarteam@nhs.scot; helo=CWXP265CU008.outbound.protection.outlook.com; References: <3a5lS4veQeqWO133r9fprA@geopod-ismtpd-15> Resent-Date: Thu, 28 May 2026 13:09:11 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr George Hunter Thread-Index: AQHc7pGtXVXkWgNY80qnmcPp/E6qMrYjWFes Thread-Topic: Data Subject Access Request - Mr George Hunter To: MMA Legal X-Forwarded-For: ggc.sarteam@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: f65e76fd-62d2-4384-d30b-08debcb1ebee X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 12:09:08.6210 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: Y1Rz8lqoFSzwN4LeG5acukLuwymXNoHLz0Dwp31Ykb9lGlqpghKpw/SW3jOyP6kApf0Rpgk2wj5pGdoSSNWczgwypwL8R5KxPPjr5oDw8zg= X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO4P123MB6741 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.195.38 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: GENERIC_REPUTATION(-0.69) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.40) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.92) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.69) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_ALLOW(-1.00) Symbol: SPF_REPUTATION_HAM(-0.67) Symbol: DKIM_TRACE(0.00) X-Symbol: GENERIC_REPUTATION(-0.69) [-0.69606789062767] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.92) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.38(-0.69)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.38:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15:c] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69475895525658] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67951748914164] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687C0B02EC70C4C4FFFED449A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|69100299015|1800799024|376014|6049299003|366016|19092799006|18002099003|4053099003|4013099003|11063799006|5023799004|56012099006|22082099003|6133799003|8096899003|38070700021; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: f65e76fd-62d2-4384-d30b-08debcb1ebee x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB2687:EE_|LO4P123MB6741:EE_","SPF":"fail","subject":"Re: Data Subject Access Request - Mr George Hunter","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php95r4hr1bmtof7Tg2Q4R"}} [2026-05-28 13:11:45] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 13:11:45, 2026-05-28 13:11:45)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 13:11:45, 2026-05-28 13:11:45)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:14:55] production.DEBUG: Inbound email data {"SPF":"softfail","html":"

Dear Mr George Finnie,

 

Thank you for reporting, please find below the details of your case.

 

Case Reference Number: NAC7/9549

 

Your details have been submitted and sent to the relevant department. This will be actioned as soon as possible. If you have any further questions please contact us on 01294 310000 quoting the case reference above.

 

Yours sincerely,
North Ayrshire Council

 

\"\"

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","from":"North Ayrshire Council ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"GBPXG3+1043221+evidence=mmalegal.co.uk@spring.matshost.co.uk\"}","headers":"ARC-Authentication-Results: i=2; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=legal.digital.north-ayrshire.gov.uk header.s=GBPXG3 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=185.150.225.152;\tiprev=pass (threlay.matshost.co.uk) smtp.remote-ip=185.150.225.152;\tspf=pass smtp.mailfrom=spring.matshost.co.uk;\tdkim=pass header.d=legal.digital.north-ayrshire.gov.uk header.s=GBPXG3 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; 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boundary=\"b1=_MsBTBKD45rcQ3AXX8vQVrnJJ1w18UZXykGcAFpQYXE\" DKIM-Signature: v=1; d=legal.digital.north-ayrshire.gov.uk; s=GBPXG3; a=rsa-sha256; q=dns/txt; t=1779974092; c=relaxed/simple; h=Date:From:Message-ID:X-Mailer:MIME-Version:Content-Type:To:Subject; bh=FZdiXmaG2BOvH0XwABUjlG/Rndeh2PY9fTirMkxdp8Q=; b=LGSDtskyQ35I7t+aqddvaLHhesRILYQxPu0herrPKG66V7402rceQLlnPqVNN7k4/KIbXoskv WRVdGG12aAHtVKmNpO9M5AhB1dE0k2QcxPnTNb9K+Ogmd9Xda772BY5ehBMWgiy3BIcETbNOd DjJYeDvBLCC0ZUSfhQhY165uXCPJAArFJ01N/8GX21l5krXEwq5rUbxndpUH+emWmLb8WQE8F wSlZPc07SITJTG8iN7OBfRgFIoEyeHGHLMHtBX7N6f8UUTl8SVL3vKWaChNsgUDJCZyGYSVmk tPu4soGwOXytVx3GBM+/XShWeClPFAAEBBv24D2gKWd3nFqxuQ== Date: Thu, 28 May 2026 14:14:52 +0100 From: North Ayrshire Council MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id A3yK7A4vRWqttM8hOI7iFg for ; Thu, 28 May 2026 13:14:54.630 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSaZZ-00000009vLs-2MsN\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 14:14:53 +0100 Received: from threlay.matshost.co.uk ([185.150.225.152])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSaZY-00000003hTQ-3uTQ\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 14:14:53 +0100 Received: from 3f4116a0e34a.matshost.co.uk (ec2-3-11-162-203.eu-west-2.compute.amazonaws.com [3.11.162.203])\tby threlay.matshost.co.uk (Postfix) with ESMTPSA id AAB5D210B1\tfor ; Thu, 28 May 2026 14:14:52 +0100 (BST) Received: by 3f4116a0e34a.matshost.co.uk (Postfix, from userid 33)\tid 926D210E6752; Thu, 28 May 2026 13:14:52 +0000 (UTC) Received-SPF: pass (mx3.lhr.stackcp.net: domain of spring.matshost.co.uk designates 185.150.225.152 as permitted sender) client-ip=185.150.225.152; envelope-from=GBPXG3+1043221+evidence=mmalegal.co.uk@spring.matshost.co.uk; helo=threlay.matshost.co.uk; Resent-Date: Thu, 28 May 2026 14:14:53 +0100 Resent-From: evidence@mmalegal.co.uk Subject: North Ayrshire Council - Make a Subject Access Request NAC7/9549 To: evidence@mmalegal.co.uk X-Forwarded-For: GBPXG3+1043221+evidence=mmalegal.co.uk@spring.matshost.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Mailer: Mats X-Mats-Message-Id: 1043221 X-Originating-IP: 185.150.225.152 X-Pulse-Instance-Id: 233895597 X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: R_PARTS_DIFFER(0.22) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: MID_RHS_MATCH_FROM(0.00) Symbol: WHITELIST_DMARC(-7.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCVD_VIA_SMTP_AUTH(0.00) Symbol: GENERIC_REPUTATION(-0.50) Symbol: ASN(0.00) Symbol: SUBJ_EXCESS_QP(1.20) Symbol: SPF_REPUTATION_HAM(-0.80) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: DKIM_REPUTATION(-0.94) Symbol: TAGGED_FROM(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.67) Symbol: RCVD_COUNT_THREE(0.00) Symbol: XM_UA_NO_VERSION(0.01) Symbol: IP_REPUTATION_HAM(-0.81) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) Symbol: FORGED_SENDER(0.30) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [info@legal.digital.north-ayrshire.gov.uk, GBPXG3@spring.matshost.co.uk] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: R_PARTS_DIFFER(0.22); Text and HTML parts differ [61.0%] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain, multipart/related] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: MID_RHS_MATCH_FROM(0.00); Message-ID RHS matches From domain X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [north-ayrshire.gov.uk:D:+] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:185.150.225.152] X-Symbol: RCVD_VIA_SMTP_AUTH(0.00); Authenticated hand-off was seen in Received headers X-Symbol: GENERIC_REPUTATION(-0.50) [-0.50067379920822] X-Symbol: ASN(0.00) [asn:202901, ipnet:185.150.225.0/24, country:GB] X-Symbol: SUBJ_EXCESS_QP(1.20); Subject header is unnecessarily encoded in quoted-printable X-Symbol: SPF_REPUTATION_HAM(-0.80) [-0.80626466983737] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [legal.digital.north-ayrshire.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [legal.digital.north-ayrshire.gov.uk, quarantine] X-Symbol: DKIM_REPUTATION(-0.94) [-0.94751337593889] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [1043221, evidence=mmalegal.co.uk] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.67); DKIM verification succeed [legal.digital.north-ayrshire.gov.uk:s=GBPXG3] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: XM_UA_NO_VERSION(0.01); X-Mailer/User-Agent header has no version number X-Symbol: IP_REPUTATION_HAM(-0.81) [asn: 202901(-0.32), country: GB(-0.00), ip: 185.150.225.152(-0.49)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [info@legal.digital.north-ayrshire.gov.uk, GBPXG3@spring.matshost.co.uk] Message-ID: MsBTBKD45rcQ3AXX8vQVrnJJ1w18UZXykGcAFpQYXE@legal.digital.north-ayrshire.gov.uk X-Milter-Del: X-Spam X-Spam-Score: -10.8 (----------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","sender_ip":"185.151.28.76","to":"evidence@mmalegal.co.uk","attachments":"1","content-ids":"{\"mats-GBPXG-3-BFL0000041GBPXG1\":\"attachment1\"}","text":"Dear Mr George Finnie, Thank you for reporting your compliment. This will be sent to the relevant department/officer and we thank you for taking the time to raise this with us. Thank you for reporting, please find below the details of your case. Case Reference Number: NAC7/9549 Thank you for reporting your complaint. The reference number is: NAC7/9549 Your complaint will be reviewed and consideration given as to whether it should be handled at Stage One or Stage Two of the Council's complaint handling procedure. If handled at Stage One, the relevant service/department will have five working days to investigate and respond to you. We therefore ask that you allow the full five working days before contacting the Council about your complaint again. If the complaint is considered complicated or complex, it may be handled at Stage Two from the outset. This will give the service/department 20 working days to investigate and they will tell you if this is the case. If it is determined more time is required to conclude the complaint at Stage Two, you will be contacted and advised. For more information on the Council's Two Stage Complaint Handling Procedure, please see our https://www.north-ayrshire.gov.uk/Document-library/complaints-leaflet.pdf. For more information on how the Council will process your data, please view our https://www.north-ayrshire.gov.uk/privacy-policy Your details have been submitted and sent to the relevant department. This will be actioned as soon as possible. If you have any further questions please contact us on 01294 310000 quoting the case reference above. Yours sincerely, North Ayrshire Council","dkim":"{@legal.digital.north-ayrshire.gov.uk : pass}","subject":"North Ayrshire Council - Make a Subject Access Request NAC7/9549","attachment-info":"{\"attachment1\":{\"filename\":\"thumbnail_image002.jpg\",\"name\":\"thumbnail_image002.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"mats-GBPXG-3-BFL0000041GBPXG1\"}}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpntu8eevi7jv64ii2A1g"}} [2026-05-28 13:17:23] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=4; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=argyll-bute.gov.uk header.s=selector2 header.a=rsa-sha256;\tdkim=fail (body hash mismatch; body probably modified in transit)\t\t header.d=argyll-bute.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=3) header.s=s1 arc.oldest-pass=2 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=3; mx.stackmail.com; 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DMARC permit policy [argyll-bute.gov.uk, reject] X-Symbol: DKIM_MIXED(0.00); -R_DKIM_ALLOW & (R_DKIM_TEMPFAIL | R_DKIM_PERMFAIL | R_DKIM_REJECT) X-Symbol: R_DKIM_REJECT(0.00); DKIM verification failed [argyll-bute.gov.uk:s=selector2] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-0.20); DKIM verification succeed [argyll-bute.gov.uk:s=selector2] X-Symbol: RCPT_COUNT_TWO(0.00); Two recipients [2] X-Symbol: IP_REPUTATION_HAM(-0.74) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.84.77(-0.51)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: RCVD_COUNT_SEVEN(0.00); Message has 7-11 Received headers [7] Message-ID: GVXPR08MB7750D60E76071F03975F3F50C9092@GVXPR08MB7750.eurprd08.prod.outlook.com X-Milter-Del: X-Spam X-Spam-Score: -3.5 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: MSIP_Label_96331ad6-cbad-4d82-8ea7-361a36aa6d1e_Enabled=True;MSIP_Label_96331ad6-cbad-4d82-8ea7-361a36aa6d1e_SiteId=8a444059-4d8c-4970-b42c-299f9c3910e0;MSIP_Label_96331ad6-cbad-4d82-8ea7-361a36aa6d1e_SetDate=2026-05-28T13:16:55.0000000Z;MSIP_Label_96331ad6-cbad-4d82-8ea7-361a36aa6d1e_Name=Email Classification - OFFICIAL-SENSITIVE PERSONAL;MSIP_Label_96331ad6-cbad-4d82-8ea7-361a36aa6d1e_ContentBits=3;MSIP_Label_96331ad6-cbad-4d82-8ea7-361a36aa6d1e_Method=Privileged x-cloud-sec-av-info: argyllandbutecouncil1,office365_emails,sent,inline x-ms-exchange-messagesentrepresentingtype: 1 x-ms-traffictypediagnostic: GVXPR08MB7750:EE_|DU0PR08MB7835:EE_|DU2PEPF00028D09:EE_|DB9PR08MB8435:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"data.protection@argyll-bute.gov.uk\"}","text":"Classification : OFFICIAL-SENSITIVE-PERSONAL Dear Investigations Team, SUBJECT ACCESS REQUEST I write in response to your subject access request received on 7 May 2026. Following thorough searches, including of archive material held on our behalf, Argyll and Bute Council does not hold any records in relation to your client John Thomas Walsh and I am sorry that we are not able to further assist. Although St Andrews Approved School did fall within Argyll and Bute it was run by the Roman Catholic Archdiocese of Glasgow and records would be held by the placing authority. Should you have any concerns about the information provided to you, I would be grateful if you could contact me to discuss this in the first instance. I can also advise that you are entitled to raise any concerns regarding the processing of personal information with the Information Commissioner, who can be contacted as follows: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Tel: 0303 123 1113 or via their website at http://www.ico.org.uk/ Please do not hesitate to contact me if you have any questions in relation to your subject access request, or if I can be of any further assistance. Yours sincerely Joseph Bennett Legal & Regulatory Support Argyll & Bute Council Tel: 01631567971 ________________________________ Argyll and Bute Council's e-mail system (also used by LiveArgyll) classifies the sensitivity of emails according to the Government Security Classifications. Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not disclose, copy or deliver this message to anyone and any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. In such case, you should destroy this message and kindly notify the sender by reply email. Opinions, conclusions and other information in this message that do not relate to the official business of Argyll and Bute Council or LiveArgyll shall be understood as neither given nor endorsed by them. All communications sent to or from Argyll and Bute Council or LiveArgyll may be subject to recording and/or monitoring in accordance with relevant legislation. This email has been scanned for viruses, vandals and malicious content.","html":"

Classification : OFFICIAL-SENSITIVE-PERSONAL


Dear Investigations Team,

 

SUBJECT ACCESS REQUEST

 

I write in response to your subject access request received on 7 May 2026.

 

Following thorough searches, including of archive material held on our behalf, Argyll and Bute Council does not hold any records in relation to your client John Thomas Walsh and I am sorry that we are not able to further assist. 

 

Although St Andrews Approved School did fall within Argyll and Bute it was run by the Roman Catholic Archdiocese of Glasgow and records would be held by the placing authority. 

  

Should you have any concerns about the information provided to you, I would be grateful if you could contact me to discuss this in the first instance.  I can also advise that you are entitled to raise any concerns regarding the processing of personal information with the Information Commissioner, who can be contacted as follows: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Tel: 0303 123 1113 or via their website at http://www.ico.org.uk/

 

Please do not hesitate to contact me if you have any questions in relation to your subject access request, or if I can be of any further assistance.

 

Yours sincerely

 

Joseph Bennett

Legal & Regulatory Support

Argyll & Bute Council

Tel: 01631567971

 



Argyll and Bute Council's e-mail system (also used by LiveArgyll) classifies the sensitivity of emails according to the Government Security Classifications.

Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not disclose, copy or deliver this message to anyone and any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful.

In such case, you should destroy this message and kindly notify the sender by reply email. Opinions, conclusions and other information in this message that do not relate to the official business of Argyll and Bute Council or LiveArgyll shall be understood as neither given nor endorsed by them.

All communications sent to or from Argyll and Bute Council or LiveArgyll may be subject to recording and/or monitoring in accordance with relevant legislation.

This email has been scanned for viruses, vandals and malicious content. ","attachments":"0","from":"data.protection ","subject":"SAR John Thomas Walsh argyllbuteir:21476","cc":"\"argyll@messagestore.co.uk\" ","dkim":"{@argyll-bute.gov.uk : pass, @argyll-bute.gov.uk : fail (body hash did not verify)}","SPF":"softfail"} [2026-05-28 13:17:29] production.DEBUG: Inbound email data {"text":"CLASSIFICATION: PUBLIC Thank you for contacting East Ayrshire Council. This is an automated response to advise you that your email has been received. If you are making a freedom of information request then your email will be forwarded to our freedom of information team and you will receive a response within 20 working days. If you are making a subject access request then your enquiry will be processed and you should receive a response within one calendar month. If your enquiry concerns any other matter, your email will be passed to the relevant section for appropriate action to be taken.","html":"

CLASSIFICATION: PUBLIC

 

Thank you for contacting East Ayrshire Council.  This is an automated

 

response to advise you that your email has been received.

 

 

If you are making a freedom of information request then your email will be

 

forwarded to our freedom of information team and you will receive a

 

response within 20 working days.

 

 

If you are making a subject access request then your enquiry will be

 

processed and you should receive a response within one calendar month.

 

 

If your enquiry concerns any other matter, your email will be passed to the

 

relevant section for appropriate action to be taken.

 


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Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO3P123MB2955.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(366016)(1800799024)(19092799006)(69100299015)(8096899003)(38070700021)(6133799003)(18002099003)(22082099003)(56012099006)(5023799004)(11063799006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|376014|366016|1800799024|19092799006|69100299015|8096899003|38070700021|6133799003|18002099003|22082099003|56012099006|5023799004|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ba636997-ece6-4483-7605-08debcb92400 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO3P123MB2955:EE_|LOBP123MB8585:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.76"} [2026-05-28 13:18:26] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 13:18:26, 2026-05-28 13:18:26)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 13:18:26, 2026-05-28 13:18:26)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:18:32] production.DEBUG: Inbound email data {"from":"DataProtection ","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




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intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

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 ","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","subject":"SAR 2026 86 - Response","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"type\":\"application/pdf\"}}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. 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DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.74(-0.58)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.74:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: DKIM_REPUTATION(-0.95) [-0.95146808363929] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58230194029455] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.9419157441773] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: CWXP265MB3255684D1BC2D9EEFE800CDCDE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.7 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(6049299003)(376014)(1800799024)(366016)(13003099007)(8096899003)(22082099003)(18002099003)(38070700021)(4053099003)(11063799006)(4143699003)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|6049299003|376014|1800799024|366016|13003099007|8096899003|22082099003|18002099003|38070700021|4053099003|11063799006|4143699003|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 09abcdd0-d4dc-4bbb-8d84-08debcbb990f x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","dkim":"{@south-ayrshire.gov.uk : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php62m3ma33g20md7fPQqO"}} [2026-05-28 13:18:32] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:18:32, 2026-05-28 13:18:32)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:18:32, 2026-05-28 13:18:32)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:18:37] production.DEBUG: Inbound email data {"to":"","text":"Thank you for your email. This box is for Subject Access Requests (SARs) only. If your email is a SAR, please accept this as confirmation that it has been received. If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months. Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests. Your patience is appreciated meantime. However, if you remain dissatisfied, you can contact the ICO at: Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland < https://www.scotland.police.uk/access-to-information/data-protection/subject-access-requests/> for further information. We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order. The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required. If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can. Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/ Regards, Data Protection Team","cc":null,"from":"","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=scotland.police.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.100.120;\tiprev=pass (mail-ukwestazon11021120.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.120;\tspf=pass smtp.helo=CWXP265CU009.outbound.protection.outlook.com;\tdkim=pass header.d=scotland.police.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.100.120 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=none (sender ip is 195.11.109.2) smtp.rcpttodomain=mmalegal.co.uk smtp.helo=hybrid.scotland.police.uk; 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Thu, 28 May 2026 14:18:16 +0100 Received: from TrustwaveSEG.Engine ([127.0.0.1]) by GON1MSMMSMTP01.spnet.local with Trustwave SEG (v8,2,6,11305)\tid ; Thu, 28 May 2026 14:18:16 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of CWXP265CU009.outbound.protection.outlook.com designates 52.101.100.120 as permitted sender) client-ip=52.101.100.120; envelope-from=postmaster@CWXP265CU009.outbound.protection.outlook.com; helo=CWXP265CU009.outbound.protection.outlook.com; Received-SPF: None (protection.outlook.com: hybrid.scotland.police.uk does not designate permitted sender hosts) Resent-Date: Thu, 28 May 2026 14:18:24 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Data Subject Access Request - Mr Charles Davies To: X-EOPAttributedMessage: 0 X-Forefront-Antispam-Report: CIP:195.11.109.2;CTRY:GB;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:hybrid.scotland.police.uk;PTR:InfoDomainNonexistent;CAT:NONE;SFS:(13230040)(35950700016)(6049299003)(1800799024)(376014)(82310400026)(4053099003)(8096899003)(13003099007)(18002099003)(56012099006)(11063799006)(6133799003);DIR:OUT;SFP:1102; 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X-Microsoft-Antispam-Message-Info: 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 X-Originating-IP: 52.101.100.120 X-OriginatorOrg: scotland.police.uk X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@scotland.police.uk : pass}","sender_ip":"185.151.28.83","subject":"Data Subject Access Request - Mr Charles Davies","html":"

Thank you for your email.

This box is for Subject Access Requests (SARs) only.

If your email is a SAR, please accept this as confirmation that it has been received.

If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months.

Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests.

Your patience is appreciated meantime.

However, if you remain dissatisfied, you can contact the ICO at:
Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk

Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland for further information.

We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order.

The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required.

If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can.

Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/

Regards,

Data Protection Team

","SPF":"pass","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","attachment-info":"{\"attachment1\":{\"filename\":\"DSAR-2F2AF799.pdf\",\"name\":\"DSAR-2F2AF799.pdf\",\"type\":\"application/pdf\"},\"attachment2\":{\"filename\":\"CFA Charles Davies.pdf\",\"name\":\"CFA Charles Davies.pdf\",\"type\":\"application/pdf\"},\"attachment3\":{\"filename\":\"Screenshot 2026-03-02 at 21.46.09.png\",\"name\":\"Screenshot 2026-03-02 at 21.46.09.png\",\"type\":\"image/png\"},\"attachment4\":{\"filename\":\"Screenshot 2026-03-02 at 21.45.48.png\",\"name\":\"Screenshot 2026-03-02 at 21.45.48.png\",\"type\":\"image/png\"}}","attachments":"4","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpfe8j3gcbmd0leF59Lik"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phprmrtim5o6nri6kSMUWX"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpgqphdd44f5g44yvgVGC"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpgindb4a4sad37ZHqKUi"}} [2026-05-28 13:19:05] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"type\":\"application/pdf\"}}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. 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DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.74(-0.58)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.74:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: DKIM_REPUTATION(-0.95) [-0.95146808363929] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58230194029455] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.9419157441773] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: CWXP265MB3255684D1BC2D9EEFE800CDCDE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.7 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(6049299003)(376014)(1800799024)(366016)(13003099007)(8096899003)(22082099003)(18002099003)(38070700021)(4053099003)(11063799006)(4143699003)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|6049299003|376014|1800799024|366016|13003099007|8096899003|22082099003|18002099003|38070700021|4053099003|11063799006|4143699003|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 09abcdd0-d4dc-4bbb-8d84-08debcbb990f x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","from":"DataProtection ","subject":"SAR 2026 86 - Response","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@south-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpcl0lts4er5i4f9mf4xI"}} [2026-05-28 13:19:05] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:19:05, 2026-05-28 13:19:05)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:19:05, 2026-05-28 13:19:05)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:19:51] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","text":"Hi Leah I have attached a link below which will allow you to retrieve your data in response to your subject access request from the Hyve account. Please note this will only be available until 05.06.2026. https://hyve.northlanarkshire.gov.uk/ Username : swinfogov-res13 If you can provide me with a contact number or alternative email address, I can send you the password to allow you access. I trust this is suitable. Could you please confirm receipt to allow me to update our records and delete your data from the Hyve account once retrieved. Many Thanks Ruthann From: evidence@mmalegal.co.uk > Sent: 21 May 2026 12:55 To: SWcoatman Support > Subject: Re: Subject Access Request - Karen McCabe [External email] External email [External email] [Discusses sensitive information] Discusses sensitive information [Discusses sensitive information] You don't often get email from evidence@mmalegal.co.uk. Learn why this is important ALERT: This email is from an EXTERNAL source - Proceed with caution. Evaluate the risks before opening any links or attachments, or providing any credentials. Good Afternoon, Please email these documents over to 'evidence@mmalegal.co.uk' as this is our secure email address for receiving these requests. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:25c934be-2e48-4c7f-b606-da8f9a313322][cid:761e79e3-3585-4a97-8469-afaa58973f20] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Ruthann McCann > on behalf of SWcoatman Support > Sent: 19 May 2026 11:42 PM To: evidence@mmalegal.co.uk > Subject: Subject Access Request - Karen McCabe Good Evening Please find attached correspondence sent on behalf of Voula Dunbar, Education and Families Manager in relation to your Subject Access Request regarding Karen McCabe. Many Thanks Ruthann [cid:image001.png@01DCE7E9.329F01F0] Ruthann McCann Management Support Social Work Services Coatbridge Locality T: 01236 622100 E: mccannr@northlan.gov.uk ********************************************************************* The disclaimer below is for this email and any files attached to it. When we refer to ‘this email’, it includes attachments. If you’ve received this email by mistake, please: - tell the sender straight away; and - delete it along with any other copies in your systems. Only use this email for its intended purpose. You MUST get our explicit permission to use, share, store or copy any part of it in any other way. The views or opinions in this email may not be those of North Lanarkshire Council. They DO NOT legally bind the council in any way. We check all email in our systems to make sure it’s in line with our policies. We may have to release this email – along with responses to it – under freedom of information legislation. We’ve checked this email for viruses. We recommend you do too. We’re NOT responsible for any damage or loss caused by receiving email from us. 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x-$rbp-opinion: c4cdf37b42db41de9eb61db297a56eb8 x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/24.8.1833.0\"; switchID=\"mccannr@northlan.gov.uk\"; tags=\"TPRISKMEDIUM;TPTLS;TPEXTERNAL;TPADVICESERVICE;TPFIRSTSEND;TPFIRSTSEND.EXTERNAL_RCPT;TPHASH.SUBJECT;TPHASH.SALUTATION;\"; x-egress-defend-domain: northlan.gov.uk x-ms-traffictypediagnostic: CWLP123MB3987:EE_|LO2P123MB4095:EE_|LO1PEPF000022FF:EE_|CW1P123MB7686:EE_","sender_ip":"185.151.28.75","subject":"FW: Subject Access Request - Karen McCabe","html":"

Hi Leah

 

I have attached a link below which will allow you to retrieve your data in response to your subject access request from the Hyve account. Please note this will only be available until 05.06.2026.

 

https://hyve.northlanarkshire.gov.uk/

 

Username : swinfogov-res13

 

If you can provide me with a contact number or alternative email address, I can send you the password to allow you access. I trust this is suitable.

 

Could you please confirm receipt to allow me to update our records and delete your data from the Hyve account once retrieved.

 

Many Thanks

Ruthann

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 12:55
To: SWcoatman Support <SWcoatmansupport@northlan.gov.uk>
Subject: Re: Subject Access Request - Karen McCabe

 

 

 

 

You don't often get email from evidence@mmalegal.co.uk. Learn why this is important

 

ALERT: This email is from an EXTERNAL source - Proceed with caution. Evaluate the risks before opening any links or attachments, or providing any credentials.

 

Good Afternoon,

 

Please email these documents over to 'evidence@mmalegal.co.uk' as this is our secure email address for receiving these requests.

 

Kind Regards,

Leah

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Ruthann McCann <McCannR@northlan.gov.uk> on behalf of SWcoatman Support <SWcoatmansupport@northlan.gov.uk>
Sent: 19 May 2026 11:42 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request - Karen McCabe

 

Good Evening

 

Please find attached correspondence sent on behalf of Voula Dunbar, Education and Families Manager in relation to your Subject Access Request regarding Karen McCabe.

 

Many Thanks

Ruthann

 

 

 

 

Ruthann McCann

Management Support

Social Work Services

Coatbridge Locality

 

T: 01236 622100

E: mccannr@northlan.gov.uk

 

 

 


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","attachments":"5","dkim":"{@northlan.gov.uk : pass}","from":"Ruthann McCann ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"McCannR@northlan.gov.uk\"}","content-ids":"{\"25c934be-2e48-4c7f-b606-da8f9a313322\":\"attachment2\",\"30KOW6FOBTU4.10SNLFQOSUDP2@w2.uk1.defend.egress.com\":\"attachment4\",\"761e79e3-3585-4a97-8469-afaa58973f20\":\"attachment3\",\"KIKOW6FOBTU4.IITUCVP2LL013@w2.uk1.defend.egress.com\":\"attachment5\",\"image001.png@01DCE7E9.329F01F0\":\"attachment1\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/php81j7fpc32g8keb1drLH"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpaap0s6j4t3of2DyTBzp"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpv676kf5vgqv1dy79xYx"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpecipv5q4ius5c3YAJxL"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpsjb7iuv2u94peZVnAwR"}} [2026-05-28 13:20:08] production.DEBUG: Inbound email data {"subject":"SAR 2026 86 - Response","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
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Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




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Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:20:08, 2026-05-28 13:20:08)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:20:08, 2026-05-28 13:20:08)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-office365-filtering-correlation-id: 78dbd322-e769-486a-ac3c-08debcbbed0a x-ms-publictraffictype: Email x-ms-reactions: allow x-ms-traffictypediagnostic: MATP195MB3313:EE_|VI6PPFB13B98217:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","dkim":"{@outlook.com : pass}","SPF":"fail","to":"\"casemanagement@mmalegal.co.uk\" ","from":"Yvonne Jamieson ","envelope":"{\"to\":[\"casemanagement@parse.mmalegal.co.uk\"],\"from\":\"yvonnejami18@outlook.com\"}","attachment-info":"{\"attachment1\":{\"filename\":\"processed-56EF4B66-AF03-4800-876C-898EE8A4E798.jpeg\",\"name\":\"processed-56EF4B66-AF03-4800-876C-898EE8A4E798.jpeg\",\"type\":\"image/jpeg\"}}","text":"Here is a copy of my marriage certificate but I am now divorced which I do have a decree for Sent from Outlook for iOS ________________________________ From: casemanagement@mmalegal.co.uk Sent: Thursday, May 28, 2026 2:18:45 PM To: yvonnejami18@outlook.com Subject: MMA Legal - Proof of name change Good afternoon Yvonne, Following on from our phone call; we require a proof of name change previously known before 'Jamieson' in order to match records received and additional information required. Could you please reply back to this email with the attached required document in order for us to keep progress moving with your case Thank you for your cooperation Kind regards, Aaron MMA Legal MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY. This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","html":"
Here is a copy of my marriage certificate but I am now divorced which I do have a decree  for 

Sent from Outlook for iOS
From: casemanagement@mmalegal.co.uk <casemanagement@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 2:18:45 PM
To: yvonnejami18@outlook.com <yvonnejami18@outlook.com>
Subject: MMA Legal - Proof of name change
 
Good afternoon Yvonne, 

Following on from our phone call; we require a proof of name change previously known before 'Jamieson' in order to match records received and additional information required. 

Could you please reply back to this email with the attached required document in order for us to keep progress moving with your case

Thank you for your cooperation

Kind regards,
Aaron
MMA Legal

MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY.

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php50itkqp3qkh94pn0DFD"}} [2026-05-28 13:21:26] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"name\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"type\":\"application/pdf\"}}","html":" QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
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a=rsa-sha256; c=relaxed/relaxed; d=notification.intuit.com;\th=content-type:date:from:list-unsubscribe:mime-version:subject:reply-to:\tto:cc:content-type:date:from:subject:to;\ts=s1; t=1779794302;\tbh=dTI/JY7Tp3kQ43xhrWh+2aV3eDkzr41K199jTJ6/h6g=;\tb=CC4bTa10Zgvgtjx2KaaoGaf6vRTmSsk5318QA5SOtNSdpnDuNT7VeIU718Gvr+meA03r\t/CaEj5t+zwj//FNayEIBkDZw4P0e0AgZwqxCuGIrp01g1x7livkufBEh0sTn5DrrCCATLO\t4MrUfxPEh55VQ5M/p8M/arZaa7WjCse8mljc+srZjY10LR009Gqbopsd1zLRcWomDAzLES\tc7P8Jgm+2EqPJy4Ibm8a3uC2Y40on9CYcprMyvCDMJ11KCBBzPADatFeYDDoA4TYviPr6Y\tgzNif3iRPDTtiBhtaac44Pdw/yy4pIayKsOei2cyL7NtVVYZ22iMBfTV3noojD+Q== Date: Tue, 26 May 2026 11:18:22 +0000 (UTC) From: Southfield Medical Practice List-Unsubscribe: https://intuit.com/unsubscribe/page.htm?uid=ef5287c3-6889-4692-bd6d-7aa4519986cd Message-ID: Mime-Version: 1.0 Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id -bUgjr4kQHOfBR10-NQMmw for ; Tue, 26 May 2026 11:18:27.011 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRpnl-000000096ux-3B7p\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 12:18:26 +0100 Received: from o2.e.notification.intuit.com ([167.89.58.229])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wRpnk-0000000AGlm-2lgj\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 12:18:25 +0100 Received: by recvd-5d4fb956cc-72mhh with SMTP id recvd-5d4fb956cc-72mhh-1-6A15817E-2B\t2026-05-26 11:18:22.310080818 +0000 UTC m=+2381928.770883920 Received: from MjMyNzEzNQ (unknown)\tby geopod-ismtpd-4 (SG) with HTTP\tid eFDRuaL_S4uJYvXxa8-WHg\tfor ;\tTue, 26 May 2026 11:18:22.269 +0000 (UTC) Received-SPF: pass (mx3.lhr.stackcp.net: domain of e.notification.intuit.com designates 167.89.58.229 as permitted sender) client-ip=167.89.58.229; envelope-from=bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com; helo=o2.e.notification.intuit.com; Reply-To: derek.geddes@nhs.scot Resent-Date: Tue, 26 May 2026 12:18:25 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Invoice 1700 from Southfield Medical Practice To: evidence@mmalegal.co.uk X-Accept-Language: en X-Entity-ID: u001.fXpxriuEUg7tew6Rema50w== X-Forwarded-For: bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 167.89.58.229 X-SG-EID: u001.ck9J3XhURA9JV+YQyzjUkXVnC0ucYTp0Lff0UtaOqnAohmypmG+2tuDLhC8okMMXqmi8uaIlieHzE2dowMPzNnuLqu7u2p2/IFH4jacmF2ouRTEowEq0J2f6IKs8l4Vn5VzGZboolLwcMv/9MriD/HH5dx0zNWgPNW0u0/P0lj1/kIZgGoI+4P3krzwPhmvzzIyLKOEhLVRSYs0wsgMUtLoNEdyo5/bBNwBIPNYkwZP8nqR8+qP+48paE5gBGLRcyB1B9IQMNCHAudwavHiktVgCMfvM+XW9JUl0gE448hs= X-SG-ID: u001.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 X-SenderName-ClientID: ef5287c3-6889-4692-bd6d-7aa4519986cd X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.10) Symbol: TO_DN_NONE(0.00) Symbol: HAS_LIST_UNSUB(-0.01) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: MV_CASE(0.50) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.37) Symbol: GENERIC_REPUTATION(-0.47) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.49) Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00) Symbol: HAS_ATTACHMENT(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TAGGED_FROM(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: R_DKIM_ALLOW(-0.90) Symbol: RCVD_COUNT_THREE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: IP_REPUTATION_HAM(-0.63) Symbol: ZERO_FONT(0.20) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: FORGED_SENDER(0.30) Symbol: MIME_TRACE(0.00) Symbol: ARC_NA(0.00) Symbol: HAS_REPLYTO(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MANY_INVISIBLE_PARTS(0.10); Many parts are visually hidden [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: HAS_LIST_UNSUB(-0.01); Has List-Unsubscribe header X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: MV_CASE(0.50); Mime-Version .vs. MIME-Version X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [167.89.58.229:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:167.89.58.229] X-Symbol: DKIM_REPUTATION(-0.37) [-0.37005408979423] X-Symbol: GENERIC_REPUTATION(-0.47) [-0.47110079989079] X-Symbol: ASN(0.00) [asn:11377, ipnet:167.89.0.0/18, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.49) [-0.49653518541947] X-Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00); Reply-To domain does not match the To domain X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [notification.intuit.com:+] X-Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00); Reply-To domain does not match the From domain X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [notification.intuit.com, reject] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [2327135-7458-evidence=mmalegal.co.uk] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: R_DKIM_ALLOW(-0.90); DKIM verification succeed [notification.intuit.com:s=s1] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: IP_REPUTATION_HAM(-0.63) [asn: 11377(-0.17), country: US(-0.00), ip: 167.89.58.229(-0.46)] X-Symbol: ZERO_FONT(0.20); Zero sized font used [2] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [derek.geddes@nhs.scot] Message-ID: eFDRuaL_S4uJYvXxa8-WHg@geopod-ismtpd-4 X-Milter-Del: X-Spam X-Spam-Score: -1.9 (-) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","dkim":"{@notification.intuit.com : pass}","SPF":"fail","to":"evidence@mmalegal.co.uk","from":"Southfield Medical Practice ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpljudd04hrj3j2GznDa4"}} [2026-05-28 13:21:26] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
, ?, 2026-05-28 13:21:26, 2026-05-28 13:21:26)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
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\"\" , ?, 2026-05-28 13:21:26, 2026-05-28 13:21:26)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): 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Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:21:41] production.DEBUG: Inbound email data {"html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
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Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","attachments":"1","dkim":"{@south-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpcp82q8i14n1o2dJ7t03"}} [2026-05-28 13:21:41] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:21:41, 2026-05-28 13:21:41)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:21:41, 2026-05-28 13:21:41)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:22:23] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=north-ayrshire.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.85;\tiprev=pass (mail-uksouthazon11022085.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.85;\tspf=pass smtp.mailfrom=north-ayrshire.gov.uk;\tdkim=pass header.d=north-ayrshire.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.96.85 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=north-ayrshire.gov.uk; dmarc=pass action=none header.from=north-ayrshire.gov.uk; dkim=pass header.d=north-ayrshire.gov.uk; arc=none ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; s=s1;\tbh=53l/iTAyxuN9Bn1T8HNjHhMG4QUOvg5L5BtMiDZ8Hdc=;\th=Resent-From:Resent-Date:MIME-Version:Content-Type:In-Reply-To:References:\t Message-ID:Date:Subject:To:From:DKIM-Signature;\tb=C3ExG4bOFzWLbcbbvq1ZjALy4lCgFNO6cmugthwcjoNk2qTIp324r6xEB9wCsyW1FaW1+9hL+C\t +Cur7CncBxOgGvTC8TY8EhEBlT1xPOj1Jryk2kDDZeJ4prA3yu9Zl+vqo6LaGnSJbS3Jo3c11u\t hMpjXv2N43aHlyCcVDFS9tOgel5pZ370t5rYruJz6rVs2b40uEcRZVxudl9Mv/DDqY5qqV8YWV\t k6qCtC3xLxDtmEY+3RgO22F6r2aKMP3vOrN/3TxUXy1sPvxYPYwyZpW8GaNmbDrVONbGOrUOza\t aXq35f1437KnyNunOigA+JaQJwl/qDA4ccILlUulfKubSA==; ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=53l/iTAyxuN9Bn1T8HNjHhMG4QUOvg5L5BtMiDZ8Hdc=;\th=Resent-From:Resent-Date:MIME-Version:Content-Type:In-Reply-To:References:\t Message-ID:Date:Subject:To:From:DKIM-Signature;\tb=EwJBvlrQZ947/KE4t/0sAr+erYynF2RohJ5al10eKNZlqzcvAA752zMkaGA5SkYLaJ/oBiCSQF\t R0hR89MOJWmz94uQlXi3We5bQxD1MfluePDJdYj8XC9C8mCb21A16Rg+CuCAkC0FzLqHSBwYws\t hpvTvHLrewiV8hIJMSCfa+wnVi3aqtPg0pMd7Fr59/Z4sGcg4F5TSraKNAo8PkdT/6ogF69Wcu\t GD7OfkUxcHTVaVfIPmAdbfLRXNGmKQm+4o46tWKCm4PbV6x6GSSoaHI1+ZrP7c04ZqcrIQGLxY\t htFVJOVP2J88csoroW39Rn7qA6Orf1y/9xh7ujijB6Cwyg==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com; s=arcselector10001; h=From:Date:Subject:Message-ID:MIME-Version; bh=19c66Gt7H6mmXxy6/SHpBDFsggegDHpHX/PyW6Z5Q1Q=; b=ODCZiVMVb/pCK/fu9NX09mJUc+6MJuULVtoWtSzunOx2/Oe1WHA+eRKJg7UKGMEdy5DMyFtRSd495Ct9uRQNIH4dYXmBFIRzwOFpKYlr6YSMMk9nhUJinIdSFbST3Vwd2yC4/BGCyyasjStC3o06//s1w2ee8Gtax5na0EzwRnen7M0BXtMchqCfy+wlg5Gj4yeYzvIDnB4e39Sa9mgx3ELRbjnB6O0IZbC0q2U3k7yfW1F2S89ooW2YGerJ4GdggIZMtGQZFoHfcb9ohf5uYeUp8PMvHi6Qqwa6n1MLfhoDKmLg2ODccRDF4J7hi60+jrbS6BjXOkGf4sCetYN78w== ARC-Seal: i=3; cv=pass; a=rsa-sha256; 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x-ms-exchange-antispam-messagedata-1: ouG91LFjMqo5mULOd94XIhh0iZ+HbpsXjTw= x-ms-exchange-antispam-messagedata-chunkcount: 2 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-senderadcheck: 1 x-ms-exchange-sharedmailbox-routingagent-processed: True x-ms-office365-filtering-correlation-id: df434bab-056e-4a60-a2af-08debcbc228e x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWLP123MB4130:EE_|LO2P123MB7162:EE_","sender_ip":"185.151.28.76","from":"SARHSCP ","text":"Good afternoon We write to acknowledge receipt of your request for access to personal information dated 28/05/26 received by the Council on 28/05/26 and can advise that your request will be dealt with under the Council's Subject Access Request procedures. In order that your request can be processed further we would be grateful if you could provide a signed form of identification for your client. This can be a copy of - Passport, Driver's Licence, Employer's or Student card, Unemployment Benefit Card or Council Rent Book. Alternatively, if these are not available, we can accept a photograph of a signature on the back of a bank card with account details redacted. This can be returned to SARHSCP@north-ayrshire.gov.uk The reason we ask for signed identification is to verify the signature against the one on your mandate form. The Saltire card does not provide a signature for this purpose. On receipt of your completed information we will ensure that your request is passed to the appropriate Manager to be dealt with. Regards Lynne Ferguson, Manager Business Administration Health & Social Care Partnership 5th Floor, Cunninghame House IRVINE KA12 8EE Tel: 01294 317700 [cid:image001.png@01DCEEAD.21C4F0E0] From: MMA Legal > Sent: 28 May 2026 12:04 To: Data Protection Officer (shared mailbox) > Subject: Data Subject Access Request - Mr George Finnie Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ________________________________ ** Please help reduce waste. Don't print this email unless absolutely necessary. ** This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation. If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer. Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited. Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring. North Ayrshire Council Website","html":"

Good afternoon

We write to acknowledge receipt of your request for access to personal information dated 28/05/26 received by the Council on 28/05/26 and can advise that your request will be dealt with under the Council’s Subject Access Request procedures.

In order that your request can be processed further we would be grateful if you could provide a signed form of identification for your client.  This can be a copy of  - Passport, Driver’s Licence, Employer’s or Student card, Unemployment Benefit Card or Council Rent Book.  Alternatively, if these are not available, we can accept a photograph of a signature on the back of a bank card with account details redacted.   This can be returned to SARHSCP@north-ayrshire.gov.uk

The reason we ask for signed identification is to verify the signature against the one on your mandate form.  The Saltire card does not provide a signature for this purpose.

On receipt of your completed information we will ensure that your request is passed to the appropriate Manager to be dealt with.

Regards

 

 

Lynne Ferguson, Manager Business Administration

Health & Social Care Partnership

5th Floor, Cunninghame House

IRVINE

KA12 8EE

Tel: 01294 317700

 

 

 

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:04
To: Data Protection Officer (shared mailbox) <dataprotectionofficer@north-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr George Finnie

 

Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe.

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 



Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

** Please help reduce waste. Don't print this email unless absolutely necessary. **

This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation.

If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer.

Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited.

Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring.

North Ayrshire Council Website

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\",\"filename\":\"UTF-8\"}","SPF":"softfail","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCEEAD.21C4F0E0\"}}","attachments":"1","to":"\"evidence@mmalegal.co.uk\" ","subject":"SAR NAC7/9549 - Finnie","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sarhscp@north-ayrshire.gov.uk\"}","content-ids":"{\"image001.png@01DCEEAD.21C4F0E0\":\"attachment1\"}","dkim":"{@north-ayrshire.gov.uk : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpctg9pckb8kl5fqEcMRJ"}} [2026-05-28 13:22:50] production.DEBUG: Inbound email data {"SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","from":"DataProtection ","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
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DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.67); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.75) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.101.117(-0.52)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.117:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.94) [-0.94327712130998] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.53) [-0.53806449406665] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94082002983735] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: CWXP265MB325526464CEF4103E90350F7DE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.6 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(6049299003)(376014)(1800799024)(366016)(13003099007)(8096899003)(22082099003)(18002099003)(38070700021)(4053099003)(11063799006)(4143699003)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|6049299003|376014|1800799024|366016|13003099007|8096899003|22082099003|18002099003|38070700021|4053099003|11063799006|4143699003|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ef297abc-c7a4-419a-3dbf-08debcbc3387 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","dkim":"{@south-ayrshire.gov.uk : pass}","subject":"SAR 2026 87 - Response","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"type\":\"application/pdf\"}}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","attachments":"1","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpcajj9qd0lc4a80IEvMU"}} [2026-05-28 13:22:50] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:22:50, 2026-05-28 13:22:50)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:22:50, 2026-05-28 13:22:50)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:23:23] production.DEBUG: Inbound email data {"subject":"SAR 2026 87 - Response","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"type\":\"application/pdf\"}}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@south-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","from":"DataProtection ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.117;\tiprev=pass (mail-ukwestazon11022117.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.117;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.101.117 ARC-Authentication-Results: i=1; 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boundary=\"_004_CWXP265MB325526464CEF4103E90350F7DE092CWXP265MB3255GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=south-ayrshire.gov.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=t0sKbFsLdHgznb5b5FbGUP7acGrVBcj4PvNZk9682HQ=; b=KtcOFEcMBGRk8HTxDWIiwNQWwDsw4VZmc+GMWawtdIiT5ruldygZ6seVBzrOy8QvJ9ZKsY7PMdqWEHLEQrRuqGTCwIt9f9jPX3j4O8jQdl743b5iWpFsmSiw8oKagjHKiBNa7TNrAd0rW44PN4/x9ClWx7FAz0r2bxCtvNvDIZT1NC/rk0So3hfR7/8LYW4wIBQnpEseD0Q0IPUCZN/6Ez6yJNvNXaWCJqJpPKNhZKvpqYufnlBNabqX813xqwPsh+hBm9fqcYO3HzNEA/TRtZ2QW84iuXG4BlhtIWtXL7HFXBkQjEDBBcIjCApvpsVvpc7rGBB1jG/3SOqo9CZqfw== Date: Thu, 28 May 2026 13:22:43 +0000 From: DataProtection In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 7ERQhFT5Snif6ZvvQfZhYA for ; Thu, 28 May 2026 13:22:47.347 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSahB-00000009FtH-2dyB\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 14:22:45 +0100 Received: from mail-ukwestazon11022117.outbound.protection.outlook.com ([52.101.101.117] helo=CWXP265CU010.outbound.protection.outlook.com)\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSahB-00000000du6-0YEY\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 14:22:45 +0100 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:b3::8) by LO5P265MB9366.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:4ce::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.67); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.75) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.101.117(-0.52)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.117:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.94) [-0.94327712130998] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.53) [-0.53806449406665] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94082002983735] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: CWXP265MB325526464CEF4103E90350F7DE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.6 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(6049299003)(376014)(1800799024)(366016)(13003099007)(8096899003)(22082099003)(18002099003)(38070700021)(4053099003)(11063799006)(4143699003)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|6049299003|376014|1800799024|366016|13003099007|8096899003|22082099003|18002099003|38070700021|4053099003|11063799006|4143699003|56012099006; x-microsoft-antispam-message-info: VKeKs0ZZA3MwNsz+sds6r2dZp1+rSt5sJcLmmKT0YQXgogwhTgEsyTFHFmBsjMbFSnFN4dimoiH/gtCLmjAC7ayfKPowzEutAkCGby54EiEAGmkFo7945R+u3ngQNT0lOHNBNfQsiAxp3/GEvuz1gcuFt1Ihr1pVAzyIeCCkY7aDT8FZMAyYR0aBBPfDNP59p+HBneRLGW+umJ53FYYJlxOFiG2XLTNjHJkkRdhVs/RgHkpD1zKWBMpfsk6bQgY5So7CMUZBXPtP+7fnAvnUoUo7dhSzbTL+tpO9MOggyWeaaD1RXVIoO2wtW/oTtRDYD3kOr8BrvXLrix7rBtX0pfepuV3YdufhBbv8aVcoF0oyN3vZdbzB0fNwu1E0detG03ODk224qyCjA5n7QKm2VqOzd5lAz8RCe0MeYaQ0yPGKlg9xrzm7YrZEXv+taKkNmSq2rZ83K61Yw8Jc9UmJ3iY0npGFhnkaLYNPfzKwyjTvKmDoJN8Tu6HdKlWSmXcQ9ImhBhhcfAqp7y8rkCjrLIlYe3MY+xTW1h22ozei7GX+2J3HGjNenKZ+okjm0xQ4f5+2qOhrnUR+DWy9KyymwQa+GRKI8xYUaCY65tej36E0ilGY9E6+uBlA2KEg5EtocEneO/IQ6pveoDPchrzLGw== x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ef297abc-c7a4-419a-3dbf-08debcbc3387 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","SPF":"softfail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php3f9pdtavnsd98cGc07F"}} [2026-05-28 13:23:23] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:23:23, 2026-05-28 13:23:23)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:23:23, 2026-05-28 13:23:23)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:23:44] production.DEBUG: Inbound email data {"attachments":"1","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.74;\tiprev=pass (mail-ukwestazon11020074.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.74;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.74 ARC-Authentication-Results: i=1; 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 09abcdd0-d4dc-4bbb-8d84-08debcbb990f x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","sender_ip":"185.151.28.75","subject":"SAR 2026 86 - Response","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"type\":\"application/pdf\"}}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","dkim":"{@south-ayrshire.gov.uk : pass}","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","from":"DataProtection ","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phps0j015qru29g7Wspttm"}} [2026-05-28 13:23:44] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:23:44, 2026-05-28 13:23:44)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:23:44, 2026-05-28 13:23:44)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:24:26] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"type\":\"application/pdf\"}}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
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boundary=\"_004_CWXP265MB325526464CEF4103E90350F7DE092CWXP265MB3255GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=south-ayrshire.gov.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=t0sKbFsLdHgznb5b5FbGUP7acGrVBcj4PvNZk9682HQ=; b=KtcOFEcMBGRk8HTxDWIiwNQWwDsw4VZmc+GMWawtdIiT5ruldygZ6seVBzrOy8QvJ9ZKsY7PMdqWEHLEQrRuqGTCwIt9f9jPX3j4O8jQdl743b5iWpFsmSiw8oKagjHKiBNa7TNrAd0rW44PN4/x9ClWx7FAz0r2bxCtvNvDIZT1NC/rk0So3hfR7/8LYW4wIBQnpEseD0Q0IPUCZN/6Ez6yJNvNXaWCJqJpPKNhZKvpqYufnlBNabqX813xqwPsh+hBm9fqcYO3HzNEA/TRtZ2QW84iuXG4BlhtIWtXL7HFXBkQjEDBBcIjCApvpsVvpc7rGBB1jG/3SOqo9CZqfw== Date: Thu, 28 May 2026 13:22:43 +0000 From: DataProtection In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 7ERQhFT5Snif6ZvvQfZhYA for ; Thu, 28 May 2026 13:22:47.347 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSahB-00000009FtH-2dyB\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 14:22:45 +0100 Received: from mail-ukwestazon11022117.outbound.protection.outlook.com ([52.101.101.117] helo=CWXP265CU010.outbound.protection.outlook.com)\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSahB-00000000du6-0YEY\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 14:22:45 +0100 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:b3::8) by LO5P265MB9366.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:4ce::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 13:22:43 +0000 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97]) by CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97%5]) with mapi id 15.21.0071.011; Thu, 28 May 2026 13:22:43 +0000 Received-SPF: pass (mx2.lhr.stackcp.net: domain of south-ayrshire.gov.uk designates 52.101.101.117 as permitted sender) client-ip=52.101.101.117; envelope-from=DataProtection@south-ayrshire.gov.uk; helo=CWXP265CU010.outbound.protection.outlook.com; References: Resent-Date: Thu, 28 May 2026 14:22:45 +0100 Resent-From: evidence@mmalegal.co.uk Subject: SAR 2026 87 - Response Thread-Index: AQHc7qUQXvcVAbSG2kKW49zu3fNHWw== Thread-Topic: SAR 2026 87 - Response To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: DataProtection@south-ayrshire.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: ef297abc-c7a4-419a-3dbf-08debcbc3387 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: f498c7a9-6557-4aa5-98ac-8fd916178fd9 X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 13:22:43.6259 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: cOSlcOiSBKi6YFd+tJ8nMure36cAIHsNHKNHZ9qXw6KWOZDbRyVCCleJGG0FgqKcGBbJWpafiY/NDPnQVXyy9lAqdPsSn32ioPcKAbOwGPbPjiGstlILFN41uZwZHzQC X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO5P265MB9366 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.101.117 X-OriginatorOrg: south-ayrshire.gov.uk X-Spam-Report: Action: no action Symbol: DKIM_TRACE(0.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: ARC_ALLOW(-1.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.67) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.75) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: WHITELIST_DMARC(-7.00) Symbol: DKIM_REPUTATION(-0.94) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.53) Symbol: SPF_REPUTATION_HAM(-0.94) Symbol: HAS_ATTACHMENT(0.00) X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.67); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.75) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.101.117(-0.52)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.117:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.94) [-0.94327712130998] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.53) [-0.53806449406665] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94082002983735] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: CWXP265MB325526464CEF4103E90350F7DE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.6 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(6049299003)(376014)(1800799024)(366016)(13003099007)(8096899003)(22082099003)(18002099003)(38070700021)(4053099003)(11063799006)(4143699003)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|6049299003|376014|1800799024|366016|13003099007|8096899003|22082099003|18002099003|38070700021|4053099003|11063799006|4143699003|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ef297abc-c7a4-419a-3dbf-08debcbc3387 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php0vuo843m0o0h4rwjNDd"}} [2026-05-28 13:24:26] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:24:26, 2026-05-28 13:24:26)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:24:26, 2026-05-28 13:24:26)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:25:59] production.DEBUG: Inbound email data {"SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","from":"DataProtection ","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"type\":\"application/pdf\"}}","attachments":"1","dkim":"{@south-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","subject":"SAR 2026 87 - Response","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
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DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.67); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.75) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.101.117(-0.52)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.117:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.94) [-0.94327712130998] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.53) [-0.53806449406665] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94082002983735] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: CWXP265MB325526464CEF4103E90350F7DE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.6 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(6049299003)(376014)(1800799024)(366016)(13003099007)(8096899003)(22082099003)(18002099003)(38070700021)(4053099003)(11063799006)(4143699003)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|6049299003|376014|1800799024|366016|13003099007|8096899003|22082099003|18002099003|38070700021|4053099003|11063799006|4143699003|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ef297abc-c7a4-419a-3dbf-08debcbc3387 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpegm6m495s8mac3o5aWu"}} [2026-05-28 13:25:59] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:25:59, 2026-05-28 13:25:59)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:25:59, 2026-05-28 13:25:59)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:27:46] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","to":"\"evidence@mmalegal.co.uk\" ","from":"DataProtection ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"type\":\"application/pdf\"}}","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","attachments":"1","subject":"SAR 2026 86 - Response","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.74;\tiprev=pass (mail-ukwestazon11020074.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.74;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.74 ARC-Authentication-Results: i=1; mx.microsoft.com 1; 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DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.74(-0.58)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.74:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: DKIM_REPUTATION(-0.95) [-0.95146808363929] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58230194029455] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.9419157441773] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: CWXP265MB3255684D1BC2D9EEFE800CDCDE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.7 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(6049299003)(376014)(1800799024)(366016)(13003099007)(8096899003)(22082099003)(18002099003)(38070700021)(4053099003)(11063799006)(4143699003)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|6049299003|376014|1800799024|366016|13003099007|8096899003|22082099003|18002099003|38070700021|4053099003|11063799006|4143699003|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 09abcdd0-d4dc-4bbb-8d84-08debcbb990f x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","dkim":"{@south-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","SPF":"softfail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php8m5upvi8a50bf3mjFGM"}} [2026-05-28 13:27:46] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:27:46, 2026-05-28 13:27:46)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:27:46, 2026-05-28 13:27:46)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:28:01] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.75","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Visit our web site at www.south-ayrshire.gov.uk
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Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","from":"DataProtection ","subject":"SAR 2026 87 - Response","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php7652eg8akeihcw0QU9L"}} [2026-05-28 13:28:01] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:28:01, 2026-05-28 13:28:01)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:28:01, 2026-05-28 13:28:01)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:31:03] production.DEBUG: Inbound email data {"SPF":"fail","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.75","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.37;\tiprev=pass (mail-ukwestazon11010037.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.37;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 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Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


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and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","subject":"Re: Data Subject Access Request - Ms Tonie Marie Mcalister","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php7t9l7fb6iuso0fBNllh"}} [2026-05-28 13:31:03] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 13:31:03, 2026-05-28 13:31:03)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 13:31:03, 2026-05-28 13:31:03)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:31:08] production.DEBUG: Inbound email data {"content-ids":"{\"mats-GBPXG-3-BFL0000041GBPXG1\":\"attachment1\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","dkim":"{@legal.digital.north-ayrshire.gov.uk : pass}","to":"evidence@mmalegal.co.uk","subject":"North Ayrshire Council - Make a Subject Access Request NAC7/9550","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"GBPXG3+1043319+evidence=mmalegal.co.uk@spring.matshost.co.uk\"}","from":"North Ayrshire Council ","html":"

Dear Mr Andrew Mccracken,

 

Thank you for reporting, please find below the details of your case.

 

Case Reference Number: NAC7/9550

 

Your details have been submitted and sent to the relevant department. This will be actioned as soon as possible. If you have any further questions please contact us on 01294 310000 quoting the case reference above.

 

Yours sincerely,
North Ayrshire Council

 

\"\"

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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=C74OnhI4ZU5IyjW0TLrUzgs7Llec6z6QO0AvhuKqmF1D3xmKv8NkvYd95Yundy8m8lPkEKZeeR\t SEasY06U7WeH5Jer4UJ2W3KnWBJr6PHKXlhZdX8D0vNFLHwtR1oCLjvnEvwE1jsm1hN3sYJa/7\t 9oeanBVUGrW5l3+nbLy+yV3RuJWM+r+A5frHLuri7HfUnpfN8cWyuld35bWTBUKA9YA0hd5MtT\t YCxMRU23O00O6wZMrshtGR9m0nYywEg6czEBMDxbtB0gkIN2o1hBG9930WPaXW0DD2YXCuTDwz\t GCf3ALupljYcFhgTTNKfhjafh91yoXJmDbrLDCW4Ccym0g==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=legal.digital.north-ayrshire.gov.uk header.s=GBPXG3 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (enrelay.matshost.co.uk) smtp.remote-ip=185.150.224.161;\tspf=pass smtp.mailfrom=spring.matshost.co.uk;\tdkim=pass header.d=legal.digital.north-ayrshire.gov.uk header.s=GBPXG3 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Transfer-Encoding: 8bit Content-Type: multipart/alternative; boundary=\"b1=_cmmWCVW2S0QDuJVPZG6s3ZupoIbSHjG1dLkImPgUtTI\" DKIM-Signature: v=1; d=legal.digital.north-ayrshire.gov.uk; s=GBPXG3; a=rsa-sha256; q=dns/txt; t=1779975063; c=relaxed/simple; h=Date:From:Message-ID:X-Mailer:MIME-Version:Content-Type:To:Subject; bh=v3OrPnb40B9NeaE/pyWfogjSPc7e+sXHU+cL4nBUJlI=; b=FrBZXbsEFM4oRywvF5ffGaw/UQPKz4O4gZQbhSAjndOYlHSduN5cgWHbBgSv+NVXJkMumgwCr sdCSbSC1iDTW2wHvivz+bRRW2cq6gyOPVx5TFxgQVG9U+ZcKuZ4XxiwyQyvSPZkjLOvC+LG40 pBUMGe1im+3WvExYC0DB+uf7QQXo+f1dbYc6npP65zacshfNLNc37saav0kIMD6VIykrm4Wt5 u14ptBBhl+743iipcCrsVAoSOjnkJX88SSKe2dVzeMIxxLOjVMuetUOtJGEfoYlNJUruREIdo 4y3FoumxYYODRKJRftUhTUhMDOk94+6WkZrpyphE2mbzpkPaGg== Date: Thu, 28 May 2026 14:31:03 +0100 From: North Ayrshire Council MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id E2R7Zh9LSJ2K0MrmUA8m3Q for ; Thu, 28 May 2026 13:31:06.864 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSapE-00000009JzL-3whH\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 14:31:05 +0100 Received: from enrelay.matshost.co.uk ([185.150.224.161])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSapD-0000000B2P2-3AhN\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 14:31:04 +0100 Received: from 3f4116a0e34a.matshost.co.uk (ec2-3-11-162-203.eu-west-2.compute.amazonaws.com [3.11.162.203])\tby enrelay.matshost.co.uk (Postfix) with ESMTPSA id 759835FD02\tfor ; Thu, 28 May 2026 14:31:03 +0100 (BST) Received: by 3f4116a0e34a.matshost.co.uk (Postfix, from userid 33)\tid 5E49110E677E; Thu, 28 May 2026 13:31:03 +0000 (UTC) Received-SPF: pass (mx4.lhr.stackcp.net: domain of spring.matshost.co.uk designates 185.150.224.161 as permitted sender) client-ip=185.150.224.161; envelope-from=GBPXG3+1043319+evidence=mmalegal.co.uk@spring.matshost.co.uk; helo=enrelay.matshost.co.uk; Resent-Date: Thu, 28 May 2026 14:31:04 +0100 Resent-From: evidence@mmalegal.co.uk Subject: North Ayrshire Council - Make a Subject Access Request NAC7/9550 To: evidence@mmalegal.co.uk X-Forwarded-For: GBPXG3+1043319+evidence=mmalegal.co.uk@spring.matshost.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Mailer: Mats X-Mats-Message-Id: 1043319 X-Originating-IP: 185.150.224.161 X-Pulse-Instance-Id: 233895597 X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: R_PARTS_DIFFER(0.22) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: MID_RHS_MATCH_FROM(0.00) Symbol: WHITELIST_DMARC(-7.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCVD_VIA_SMTP_AUTH(0.00) Symbol: GENERIC_REPUTATION(-0.44) Symbol: ASN(0.00) Symbol: SUBJ_EXCESS_QP(1.20) Symbol: SPF_REPUTATION_HAM(-0.52) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: DKIM_REPUTATION(-0.93) Symbol: TAGGED_FROM(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.66) Symbol: RCVD_COUNT_THREE(0.00) Symbol: XM_UA_NO_VERSION(0.01) Symbol: IP_REPUTATION_HAM(-0.62) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: FORGED_SENDER(0.30) Symbol: MIME_TRACE(0.00) Symbol: ARC_NA(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [info@legal.digital.north-ayrshire.gov.uk, GBPXG3@spring.matshost.co.uk] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: R_PARTS_DIFFER(0.22); Text and HTML parts differ [61.0%] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain, multipart/related] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: MID_RHS_MATCH_FROM(0.00); Message-ID RHS matches From domain X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [north-ayrshire.gov.uk:D:+] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:185.150.224.161] X-Symbol: RCVD_VIA_SMTP_AUTH(0.00); Authenticated hand-off was seen in Received headers X-Symbol: GENERIC_REPUTATION(-0.44) [-0.44589129147728] X-Symbol: ASN(0.00) [asn:202901, ipnet:185.150.224.0/24, country:GB] X-Symbol: SUBJ_EXCESS_QP(1.20); Subject header is unnecessarily encoded in quoted-printable X-Symbol: SPF_REPUTATION_HAM(-0.52) [-0.52469351794815] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [legal.digital.north-ayrshire.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [legal.digital.north-ayrshire.gov.uk, quarantine] X-Symbol: DKIM_REPUTATION(-0.93) [-0.93587913612724] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [1043319, evidence=mmalegal.co.uk] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.66); DKIM verification succeed [legal.digital.north-ayrshire.gov.uk:s=GBPXG3] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: XM_UA_NO_VERSION(0.01); X-Mailer/User-Agent header has no version number X-Symbol: IP_REPUTATION_HAM(-0.62) [asn: 202901(-0.18), country: GB(-0.01), ip: 185.150.224.161(-0.44)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [info@legal.digital.north-ayrshire.gov.uk, GBPXG3@spring.matshost.co.uk] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: ARC_NA(0.00); ARC signature absent Message-ID: cmmWCVW2S0QDuJVPZG6s3ZupoIbSHjG1dLkImPgUtTI@legal.digital.north-ayrshire.gov.uk X-Milter-Del: X-Spam X-Spam-Score: -10.3 (----------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","attachment-info":"{\"attachment1\":{\"filename\":\"thumbnail_image002.jpg\",\"name\":\"thumbnail_image002.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"mats-GBPXG-3-BFL0000041GBPXG1\"}}","text":"Dear Mr Andrew Mccracken, Thank you for reporting your compliment. This will be sent to the relevant department/officer and we thank you for taking the time to raise this with us. Thank you for reporting, please find below the details of your case. Case Reference Number: NAC7/9550 Thank you for reporting your complaint. The reference number is: NAC7/9550 Your complaint will be reviewed and consideration given as to whether it should be handled at Stage One or Stage Two of the Council's complaint handling procedure. If handled at Stage One, the relevant service/department will have five working days to investigate and respond to you. We therefore ask that you allow the full five working days before contacting the Council about your complaint again. If the complaint is considered complicated or complex, it may be handled at Stage Two from the outset. This will give the service/department 20 working days to investigate and they will tell you if this is the case. If it is determined more time is required to conclude the complaint at Stage Two, you will be contacted and advised. For more information on the Council's Two Stage Complaint Handling Procedure, please see our https://www.north-ayrshire.gov.uk/Document-library/complaints-leaflet.pdf. For more information on how the Council will process your data, please view our https://www.north-ayrshire.gov.uk/privacy-policy Your details have been submitted and sent to the relevant department. This will be actioned as soon as possible. If you have any further questions please contact us on 01294 310000 quoting the case reference above. Yours sincerely, North Ayrshire Council","attachments":"1","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phptjs8bt2psn23e1vfNqo"}} [2026-05-28 13:31:09] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-fgnzn4wz.png\",\"name\":\"Outlook-fgnzn4wz.png\",\"type\":\"image/png\",\"content-id\":\"59a1c01d-dcc3-4136-8d35-856f7dfdf1e2\"},\"attachment2\":{\"filename\":\"Outlook-2mgx0tl3.png\",\"name\":\"Outlook-2mgx0tl3.png\",\"type\":\"image/png\",\"content-id\":\"8e649580-aae4-4ec2-8333-c94ed2e17123\"}}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.informationgovernance@nhs.scot\"}","attachments":"2","dkim":"{@nhs.scot : pass}","from":"TAY informationgovernance ","html":"
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","sender_ip":"185.151.28.75","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpv0fob29o9j25eG6YemK"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpofd37oqknccu9x2lKeA"}} [2026-05-28 13:31:09] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96\x0D\x0A
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 13:31:09, 2026-05-28 13:31:09)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96\\x0D\\x0A
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 13:31:09, 2026-05-28 13:31:09)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96\\x0D\\x0Aexecute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:32:04] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","from":"DataProtection ","subject":"SAR 2026 87 - Response","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"type\":\"application/pdf\"}}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Visit our web site at www.south-ayrshire.gov.uk
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DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.67); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.75) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.101.117(-0.52)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.117:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.94) [-0.94327712130998] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.53) [-0.53806449406665] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94082002983735] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: CWXP265MB325526464CEF4103E90350F7DE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.6 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(6049299003)(376014)(1800799024)(366016)(13003099007)(8096899003)(22082099003)(18002099003)(38070700021)(4053099003)(11063799006)(4143699003)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|6049299003|376014|1800799024|366016|13003099007|8096899003|22082099003|18002099003|38070700021|4053099003|11063799006|4143699003|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ef297abc-c7a4-419a-3dbf-08debcbc3387 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","dkim":"{@south-ayrshire.gov.uk : pass}","SPF":"softfail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpmvrpv6iq975r1Rkf7gV"}} [2026-05-28 13:32:04] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:32:04, 2026-05-28 13:32:04)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:32:04, 2026-05-28 13:32:04)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:32:34] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.121;\tiprev=pass (mail-ukwestazon11020121.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.121;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.121 ARC-Authentication-Results: i=1; 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Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","attachments":"5","subject":"SAR/2026/105 - Response","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","content-ids":"{\"1c89986d-35a9-4842-917f-679cea94bbcf\":\"attachment1\",\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\":\"attachment2\",\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\":\"attachment3\",\"f1e4b142-8979-4bba-b309-32bd06fd0416\":\"attachment4\"}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","dkim":"{@south-ayrshire.gov.uk : pass}","attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpk0861c7peotk0vi8ROv"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpmat87a6l5eq13J1Ivfj"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php4vpcrm36mn3rbpnE2b8"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php0jitu67f77sr0VbBSsq"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpsj7rhcd6l7rd4Les1WV"}} [2026-05-28 13:32:34] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

ERS Gold Award

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Josephs, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Josephs, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:32:34, 2026-05-28 13:32:34)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

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Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:32:34, 2026-05-28 13:32:34)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:33:28] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.100.42;\tiprev=pass (mail-ukwestazon11011042.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.42;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.100.42 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=nhs.scot; 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Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"0","sender_ip":"185.151.28.76","from":"\"gp55766-clinical (Culloden Medical Practice)\"\t"} [2026-05-28 13:33:28] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 13:33:28, 2026-05-28 13:33:28)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 13:33:28, 2026-05-28 13:33:28)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:36:09] production.DEBUG: Inbound email data {"dkim":"{@south-ayrshire.gov.uk : pass}","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"type\":\"application/pdf\"}}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
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From address is listed in Mailspike RWL - possibly legit [52.101.195.74:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: DKIM_REPUTATION(-0.95) [-0.95146808363929] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58230194029455] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.9419157441773] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: CWXP265MB3255684D1BC2D9EEFE800CDCDE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.7 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(6049299003)(376014)(1800799024)(366016)(13003099007)(8096899003)(22082099003)(18002099003)(38070700021)(4053099003)(11063799006)(4143699003)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|6049299003|376014|1800799024|366016|13003099007|8096899003|22082099003|18002099003|38070700021|4053099003|11063799006|4143699003|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 09abcdd0-d4dc-4bbb-8d84-08debcbb990f x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","from":"DataProtection ","subject":"SAR 2026 86 - Response","SPF":"softfail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php59qrsfsvfkgqdukrJje"}} [2026-05-28 13:36:09] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:36:09, 2026-05-28 13:36:09)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:36:09, 2026-05-28 13:36:09)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:36:19] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.75","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sarhscp@north-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCEEAF.5389CEA0\"}}","content-ids":"{\"image001.png@01DCEEAF.5389CEA0\":\"attachment1\"}","html":"

Good afternoon

We write to acknowledge receipt of your request for access to personal information dated 28/05/26 received by the Council on 28/05/26 and can advise that your request will be dealt with under the Council’s Subject Access Request procedures.

In order that your request can be processed further we would be grateful if you could provide a signed form of identification for your client.  This can be a copy of  - Passport, Driver’s Licence, Employer’s or Student card, Unemployment Benefit Card or Council Rent Book.  Alternatively, if these are not available, we can accept a photograph of a signature on the back of a bank card with account details redacted.   This can be returned to SARHSCP@north-ayrshire.gov.uk

The reason we ask for signed identification is to verify the signature against the one on your mandate form.  The Saltire card does not provide a signature for this purpose.

On receipt of your completed information we will ensure that your request is passed to the appropriate Manager to be dealt with.

Regards

 

 

 

Lynne Ferguson, Manager Business Administration

Health & Social Care Partnership

5th Floor, Cunninghame House

IRVINE

KA12 8EE

Tel: 01294 317700

 

 

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:04
To: Data Protection Officer (shared mailbox) <dataprotectionofficer@north-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Andrew Mccracken

 

Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe.

 

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

** Please help reduce waste. Don't print this email unless absolutely necessary. **

This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation.

If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer.

Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited.

Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring.

North Ayrshire Council Website

","attachments":"1","to":"\"evidence@mmalegal.co.uk\" ","from":"SARHSCP ","text":"Good afternoon We write to acknowledge receipt of your request for access to personal information dated 28/05/26 received by the Council on 28/05/26 and can advise that your request will be dealt with under the Council's Subject Access Request procedures. In order that your request can be processed further we would be grateful if you could provide a signed form of identification for your client. This can be a copy of - Passport, Driver's Licence, Employer's or Student card, Unemployment Benefit Card or Council Rent Book. Alternatively, if these are not available, we can accept a photograph of a signature on the back of a bank card with account details redacted. This can be returned to SARHSCP@north-ayrshire.gov.uk The reason we ask for signed identification is to verify the signature against the one on your mandate form. The Saltire card does not provide a signature for this purpose. On receipt of your completed information we will ensure that your request is passed to the appropriate Manager to be dealt with. Regards Lynne Ferguson, Manager Business Administration Health & Social Care Partnership 5th Floor, Cunninghame House IRVINE KA12 8EE Tel: 01294 317700 [cid:image001.png@01DCEEAF.5389CEA0] From: MMA Legal > Sent: 28 May 2026 12:04 To: Data Protection Officer (shared mailbox) > Subject: Data Subject Access Request - Mr Andrew Mccracken Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe. Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ________________________________ ** Please help reduce waste. Don't print this email unless absolutely necessary. ** This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation. If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer. Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited. Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring. North Ayrshire Council Website","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\",\"filename\":\"UTF-8\"}","dkim":"{@north-ayrshire.gov.uk : pass}","SPF":"softfail","subject":"SAR NAC7/9550 Mccracken","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=north-ayrshire.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.117;\tiprev=pass (mail-uksouthazon11022117.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.117;\tspf=pass smtp.mailfrom=north-ayrshire.gov.uk;\tdkim=pass header.d=north-ayrshire.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.96.117 ARC-Authentication-Results: i=1; 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Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



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are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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This email and any files transmitted with it are confidential and
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boundary=\"_009_CWXP265MB3255AD6F1934C6CFD3F5E0E2DE092CWXP265MB3255GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=south-ayrshire.gov.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=3M0vsVsZCkpUu/cB3R8byTvYX5UyTMn4XE0ah65prTY=; b=Ko0QFHiUMfFXED7Zvp41u6fQv9adBcuaBRp3BgZ3r5WQjt5Ysm0KJ1UbdWaEVdFP4/S5UEbwr8Ek9DbNrq8NbHb/MNmiM2xshF9pp/xeynacB+oF0nSccUIGcX/6EvrnTwlS+K7gX96JxepXHM0as713WTtNISDW9oytx3oo+9BAQH7PqnyiB4afLgppHr9iKSl2hSqZXljVELDGhnJ1ipLoBBfP9DMKJdJIRobBlwKRdPqccV9As6SWwMvhm3kTNpkoATjC2h3iMzMWh0Ak04qsaLfW15Ksi1KdHpihOtcCD+XGShD3OXqrVKLhKpqe4b5ZPNUKXSbz1upwMKCZAg== Date: Thu, 28 May 2026 13:32:24 +0000 From: DataProtection In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 1mu2vWFIR-eKMxzrc2CzyA for ; Thu, 28 May 2026 13:32:32.396 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSaqc-00000009L06-3lKs\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 14:32:31 +0100 Received: from mail-ukwestazon11020121.outbound.protection.outlook.com ([52.101.195.121] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSaqc-00000004l3g-1IcR\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 14:32:30 +0100 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:b3::8) by LO2P265MB7275.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:375::13) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 13:32:24 +0000 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97]) by CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97%5]) with mapi id 15.21.0071.011; Thu, 28 May 2026 13:32:24 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of south-ayrshire.gov.uk designates 52.101.195.121 as permitted sender) client-ip=52.101.195.121; envelope-from=DataProtection@south-ayrshire.gov.uk; helo=CWXP265CU008.outbound.protection.outlook.com; References: <3mupdU90QLyBjyKpoYx9Aw@geopod-ismtpd-1> Resent-Date: Thu, 28 May 2026 14:32:30 +0100 Resent-From: evidence@mmalegal.co.uk Subject: SAR/2026/105 - Response Thread-Index: AQHc7qZqdko6RmSMWkWL6acYxI3L0Q== Thread-Topic: SAR/2026/105 - Response To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: DataProtection@south-ayrshire.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 0713ea3f-d25f-4cfe-6911-08debcbd8d73 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: f498c7a9-6557-4aa5-98ac-8fd916178fd9 X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 13:32:24.0946 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: /BfTpOThhKjnChOhoDBBMJNUsHj00JOP+wyvulpP2nyfJSw8fc4EgyhC8MZUTzh0Qh+v6J1fnJWXrRXWm3oYEoIfJwOrBLjMRUPijH9vDbTFf0zf3jA2mS0nW9k6kDfj X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO2P265MB7275 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.195.121 X-OriginatorOrg: south-ayrshire.gov.uk X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: WHITELIST_DMARC(-7.00) Symbol: DKIM_REPUTATION(-0.95) Symbol: R_SPF_ALLOW(-0.20) Symbol: ARC_ALLOW(-1.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: GENERIC_REPUTATION(-0.58) Symbol: SPF_REPUTATION_HAM(-0.94) Symbol: DKIM_TRACE(0.00) Symbol: HAS_ATTACHMENT(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: REPLY(-4.00) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.68) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.76) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); 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Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","sender_ip":"185.151.28.75","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpr4n2t4c3rckf8IeWGyM"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpub8an61jfn23b4xKox7"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpijs3jf5gec0qbCRdQPH"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/php5bu390psav0b98rfY37"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpbequrc03vc4t4uOlF6n"}} [2026-05-28 13:37:36] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

ERS Gold Award

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Josephs, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Josephs, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:37:36, 2026-05-28 13:37:36)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:37:36, 2026-05-28 13:37:36)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): 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Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): 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Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:40:30] production.DEBUG: Inbound email data {"dkim":"{@south-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","SPF":"softfail","subject":"SAR 2026 87 - Response","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"type\":\"application/pdf\"}}","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","to":"\"evidence@mmalegal.co.uk\" ","from":"DataProtection ","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
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boundary=\"_004_CWXP265MB325526464CEF4103E90350F7DE092CWXP265MB3255GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=south-ayrshire.gov.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=t0sKbFsLdHgznb5b5FbGUP7acGrVBcj4PvNZk9682HQ=; b=KtcOFEcMBGRk8HTxDWIiwNQWwDsw4VZmc+GMWawtdIiT5ruldygZ6seVBzrOy8QvJ9ZKsY7PMdqWEHLEQrRuqGTCwIt9f9jPX3j4O8jQdl743b5iWpFsmSiw8oKagjHKiBNa7TNrAd0rW44PN4/x9ClWx7FAz0r2bxCtvNvDIZT1NC/rk0So3hfR7/8LYW4wIBQnpEseD0Q0IPUCZN/6Ez6yJNvNXaWCJqJpPKNhZKvpqYufnlBNabqX813xqwPsh+hBm9fqcYO3HzNEA/TRtZ2QW84iuXG4BlhtIWtXL7HFXBkQjEDBBcIjCApvpsVvpc7rGBB1jG/3SOqo9CZqfw== Date: Thu, 28 May 2026 13:22:43 +0000 From: DataProtection In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 7ERQhFT5Snif6ZvvQfZhYA for ; Thu, 28 May 2026 13:22:47.347 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSahB-00000009FtH-2dyB\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 14:22:45 +0100 Received: from mail-ukwestazon11022117.outbound.protection.outlook.com ([52.101.101.117] helo=CWXP265CU010.outbound.protection.outlook.com)\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSahB-00000000du6-0YEY\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 14:22:45 +0100 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:b3::8) by LO5P265MB9366.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:4ce::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 13:22:43 +0000 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97]) by CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97%5]) with mapi id 15.21.0071.011; Thu, 28 May 2026 13:22:43 +0000 Received-SPF: pass (mx2.lhr.stackcp.net: domain of south-ayrshire.gov.uk designates 52.101.101.117 as permitted sender) client-ip=52.101.101.117; envelope-from=DataProtection@south-ayrshire.gov.uk; helo=CWXP265CU010.outbound.protection.outlook.com; References: Resent-Date: Thu, 28 May 2026 14:22:45 +0100 Resent-From: evidence@mmalegal.co.uk Subject: SAR 2026 87 - Response Thread-Index: AQHc7qUQXvcVAbSG2kKW49zu3fNHWw== Thread-Topic: SAR 2026 87 - Response To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: DataProtection@south-ayrshire.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: ef297abc-c7a4-419a-3dbf-08debcbc3387 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: f498c7a9-6557-4aa5-98ac-8fd916178fd9 X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 13:22:43.6259 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: cOSlcOiSBKi6YFd+tJ8nMure36cAIHsNHKNHZ9qXw6KWOZDbRyVCCleJGG0FgqKcGBbJWpafiY/NDPnQVXyy9lAqdPsSn32ioPcKAbOwGPbPjiGstlILFN41uZwZHzQC X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO5P265MB9366 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.101.117 X-OriginatorOrg: south-ayrshire.gov.uk X-Spam-Report: Action: no action Symbol: DKIM_TRACE(0.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: ARC_ALLOW(-1.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.67) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.75) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: WHITELIST_DMARC(-7.00) Symbol: DKIM_REPUTATION(-0.94) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.53) Symbol: SPF_REPUTATION_HAM(-0.94) Symbol: HAS_ATTACHMENT(0.00) X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.67); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.75) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.101.117(-0.52)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.117:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.94) [-0.94327712130998] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.53) [-0.53806449406665] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94082002983735] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: CWXP265MB325526464CEF4103E90350F7DE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.6 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(6049299003)(376014)(1800799024)(366016)(13003099007)(8096899003)(22082099003)(18002099003)(38070700021)(4053099003)(11063799006)(4143699003)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|6049299003|376014|1800799024|366016|13003099007|8096899003|22082099003|18002099003|38070700021|4053099003|11063799006|4143699003|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ef297abc-c7a4-419a-3dbf-08debcbc3387 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php0994g4cbvigkbH1AwSh"}} [2026-05-28 13:40:30] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:40:30, 2026-05-28 13:40:30)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:40:30, 2026-05-28 13:40:30)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:42:39] production.DEBUG: Inbound email data {"html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","subject":"SAR/2026/105 - Response","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-30qkic5u.png\",\"name\":\"Outlook-30qkic5u.png\",\"type\":\"image/png\",\"content-id\":\"1c89986d-35a9-4842-917f-679cea94bbcf\"},\"attachment2\":{\"filename\":\"Outlook-ygasl1f4.png\",\"name\":\"Outlook-ygasl1f4.png\",\"type\":\"image/png\",\"content-id\":\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\"},\"attachment3\":{\"filename\":\"Outlook-ERS Gold A.jpg\",\"name\":\"Outlook-ERS Gold A.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\"},\"attachment4\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"f1e4b142-8979-4bba-b309-32bd06fd0416\"},\"attachment5\":{\"filename\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"type\":\"application/pdf\"}}","content-ids":"{\"1c89986d-35a9-4842-917f-679cea94bbcf\":\"attachment1\",\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\":\"attachment2\",\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\":\"attachment3\",\"f1e4b142-8979-4bba-b309-32bd06fd0416\":\"attachment4\"}","to":"\"evidence@mmalegal.co.uk\" ","from":"DataProtection ","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.121;\tiprev=pass (mail-ukwestazon11020121.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.121;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.121 ARC-Authentication-Results: i=1; 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boundary=\"_009_CWXP265MB3255AD6F1934C6CFD3F5E0E2DE092CWXP265MB3255GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=south-ayrshire.gov.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=3M0vsVsZCkpUu/cB3R8byTvYX5UyTMn4XE0ah65prTY=; b=Ko0QFHiUMfFXED7Zvp41u6fQv9adBcuaBRp3BgZ3r5WQjt5Ysm0KJ1UbdWaEVdFP4/S5UEbwr8Ek9DbNrq8NbHb/MNmiM2xshF9pp/xeynacB+oF0nSccUIGcX/6EvrnTwlS+K7gX96JxepXHM0as713WTtNISDW9oytx3oo+9BAQH7PqnyiB4afLgppHr9iKSl2hSqZXljVELDGhnJ1ipLoBBfP9DMKJdJIRobBlwKRdPqccV9As6SWwMvhm3kTNpkoATjC2h3iMzMWh0Ak04qsaLfW15Ksi1KdHpihOtcCD+XGShD3OXqrVKLhKpqe4b5ZPNUKXSbz1upwMKCZAg== Date: Thu, 28 May 2026 13:32:24 +0000 From: DataProtection In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 1mu2vWFIR-eKMxzrc2CzyA for ; Thu, 28 May 2026 13:32:32.396 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSaqc-00000009L06-3lKs\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 14:32:31 +0100 Received: from mail-ukwestazon11020121.outbound.protection.outlook.com ([52.101.195.121] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSaqc-00000004l3g-1IcR\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 14:32:30 +0100 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:b3::8) by LO2P265MB7275.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:375::13) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 13:32:24 +0000 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97]) by CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97%5]) with mapi id 15.21.0071.011; Thu, 28 May 2026 13:32:24 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of south-ayrshire.gov.uk designates 52.101.195.121 as permitted sender) client-ip=52.101.195.121; envelope-from=DataProtection@south-ayrshire.gov.uk; helo=CWXP265CU008.outbound.protection.outlook.com; References: <3mupdU90QLyBjyKpoYx9Aw@geopod-ismtpd-1> Resent-Date: Thu, 28 May 2026 14:32:30 +0100 Resent-From: evidence@mmalegal.co.uk Subject: SAR/2026/105 - Response Thread-Index: AQHc7qZqdko6RmSMWkWL6acYxI3L0Q== Thread-Topic: SAR/2026/105 - Response To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: DataProtection@south-ayrshire.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 0713ea3f-d25f-4cfe-6911-08debcbd8d73 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: f498c7a9-6557-4aa5-98ac-8fd916178fd9 X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 13:32:24.0946 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: /BfTpOThhKjnChOhoDBBMJNUsHj00JOP+wyvulpP2nyfJSw8fc4EgyhC8MZUTzh0Qh+v6J1fnJWXrRXWm3oYEoIfJwOrBLjMRUPijH9vDbTFf0zf3jA2mS0nW9k6kDfj X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO2P265MB7275 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.195.121 X-OriginatorOrg: south-ayrshire.gov.uk X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: WHITELIST_DMARC(-7.00) Symbol: DKIM_REPUTATION(-0.95) Symbol: R_SPF_ALLOW(-0.20) Symbol: ARC_ALLOW(-1.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: GENERIC_REPUTATION(-0.58) Symbol: SPF_REPUTATION_HAM(-0.94) Symbol: DKIM_TRACE(0.00) Symbol: HAS_ATTACHMENT(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: REPLY(-4.00) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.68) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.76) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/related, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.121:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.95) [-0.95157500175457] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: GENERIC_REPUTATION(-0.58) [-0.585784299002] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94205485834976] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: REPLY(-4.00) X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.121(-0.58)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~, 8:~, 9:~] Message-ID: CWXP265MB3255AD6F1934C6CFD3F5E0E2DE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -17.7 (-----------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(366016)(6049299003)(376014)(1800799024)(786006)(38070700021)(13003099007)(11063799006)(5023799004)(56012099006)(4143699003)(3023799007)(8096899003)(22082099003)(18002099003)(4013099003)(4053099003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|366016|6049299003|376014|1800799024|786006|38070700021|13003099007|11063799006|5023799004|56012099006|4143699003|3023799007|8096899003|22082099003|18002099003|4013099003|4053099003; x-microsoft-antispam-message-info: mLZc1RTYVZzxFvrY/g1DfHPWh969Gn6gvcWhz256aKUfVBIe1J8YTEY0uoWuWSJAAXktylZh4BknTpglvh0wXfqUzXViLTvGNRdFaBJcfNHsDormkdcKwOe7nZ8NBdYfWOHJV4gO8nxgSLzesXEoQVQ6sTrt00vk2uXBXq3ahmynFxHy3PFuS4iBpkdXPCPA73VfBtvqLH+fU9JUsSVt0Vc04YLmMIvdLoMv92n8+bqR+cvIrunR+tVPg9ZGBiPwg/G4x44dczQh/29xpPwOL798eFgjazXgjZKjLwSqiRsGdHoyWFSURUAdvgfoYF2GKH7hHHaMrTh3JPzL3yw/IN+VYzhk0O1S1CipSqxXjbdAKYYJWNqdc6si3ImIlfzvhDdkZyZITEAOLQJtP8N/c0M2GQjPqu24gI5gZ2uZZu58azYnd6nV2xhW577zrEFW5pJGPAKwoAKiipq3k72ODALfN8tTqBvOav8bXy8ZIm4VRjXSluKO1j44fnxRXjjOhcclQ8O3KkePzWqTtZN4cwPqbEI+WHDat7NgTgxwrAQMQWV4syOKDguj5Peta86SuNa3frSAKo284cJpS6ZTh+K4JW01vdeZCOB4c/USFbgk4qwh2HTVwKopvSdlNR+6uZAk/GnFvjzY0E6GElmYQQ== x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0713ea3f-d25f-4cfe-6911-08debcbd8d73 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO2P265MB7275:EE_","dkim":"{@south-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachments":"5","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"softfail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpfv8l0bbd4qm9cJSFynU"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpunk22ubm329q6LaogIq"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpi1b8t2sf9ffh6xiD7sH"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php4v63tvbj8lnc4bQjL6W"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phppj9tfod3bhc3913nErR"}} [2026-05-28 13:42:39] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

ERS Gold Award

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Josephs, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Josephs, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:42:39, 2026-05-28 13:42:39)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:42:39, 2026-05-28 13:42:39)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:45:30] production.DEBUG: Inbound email data {"from":"informationrightsofficer7@edinburgh.gov.uk","subject":"Subject Access Request Ref edir:61705","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","SPF":"softfail","to":"evidence@mmalegal.co.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=ja/aADs8HB5Dj9JFms6blseMa7TS9e4JYmXEZ5EP578=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=OJ2GaFH4KDqlpHY149j7Q3B9Q2M6zIq+LuBgtiT+My2Ng1yvQxWiTL97pjgjJH/fRD6umWWrhj\t 1sdejN6IL6T6yb2InZB8PoVeDl4UwEr4RhOu2VWzbWbY8dCZKJbVgIaYlSEsSoQGchCb5bx7kd\t DOOsqsH4+fkbPsRDnlxpK5L9m5MqpnzAmNbiiT3rf9h8SjR529TNVZl+Muind6jPFI+uy+WDwD\t KF9RImiilV6ykMpWeN+OpjnHXCtb1rMkw3NDapD1EVvTQIPTys/AJIiAXetpwO5i5/5zP45hM3\t gHXJlYcA+U5OPX+2/3YopZLBvHkrGad/vu9J2DFF8owf8g==; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=pulYLGO/ygTdJ7DTvMoz50rKXM2zTHomsxzC48yddbU=; b=iS/vmhI8+KB4y/qCVKQHE+lBXt\tXp+Fz4Kep+FHp70W8O8ryoyuDY6QiwEDeXLToseGh7X3U+zYEsAUblEOG/Y4XKNRwPn3W9iO1RfnU\t3R6d8nz6i4OdS/LSbhkDKn7n1jPQZx5eJmVBittDZtvyUtwTuUmpLDg3xEXtcRa+Hul6b0vgB3cjT\tu0cZH9+JEn+BeZvPkMxzCsw5024i7+nTwFtty2CRkjg/CAMEzKqDdP+RV0DBK+ueMT1nAOT5sbBPi\tFP4fMm43WvEXDf+u+tdKxtO6wWCNpDtXlcaWjFd7KOBETN7ZyKV8GGyroqPqA3aHDvJRqXN+89oPq\t/YLBpSSQ==; Date: Thu, 28 May 2026 09:41:35 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id lACJZEweSfyvsnBYuwlOow for ; Thu, 28 May 2026 08:41:52.062 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSWJK-00000006r8y-1pul\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSWJK-0000000CEkX-0JdE\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSWJ5-00089a-V8; Thu, 28 May 2026 09:41:48 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 09:41:50 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61705 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.12) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.30) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66835306999057] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.12) [-0.12128079058629] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51596914963577] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.30) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.11)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSWJ5-00089a-V8@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk"} [2026-05-28 13:45:31] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioners Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information GovernanceUnit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 13:45:31, 2026-05-28 13:45:31)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 13:45:31, 2026-05-28 13:45:31)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:47:41] production.DEBUG: Inbound email data {"text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. 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Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



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intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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 ","attachments":"5","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"softfail","from":"DataProtection ","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpll5ou55j2pvueWZCwM5"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpaklsd9jem0d79lrnCso"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpdm8a602trjffa8UgE2d"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpvtdaj4jkcrsjcU6oRcD"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpr9aspm9g30l2dbiV4b6"}} [2026-05-28 13:47:41] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

ERS Gold Award

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Josephs, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Josephs, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:47:41, 2026-05-28 13:47:41)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:47:41, 2026-05-28 13:47:41)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): 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Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:51:12] production.DEBUG: Inbound email data {"subject":"SAR 2026 86 - Response","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","to":"\"evidence@mmalegal.co.uk\" ","from":"DataProtection ","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"type\":\"application/pdf\"}}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","attachments":"1","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.74;\tiprev=pass (mail-ukwestazon11020074.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.74;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.74 ARC-Authentication-Results: i=1; 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DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.74(-0.58)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.74:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: DKIM_REPUTATION(-0.95) [-0.95146808363929] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58230194029455] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.9419157441773] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: CWXP265MB3255684D1BC2D9EEFE800CDCDE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.7 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(6049299003)(376014)(1800799024)(366016)(13003099007)(8096899003)(22082099003)(18002099003)(38070700021)(4053099003)(11063799006)(4143699003)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|6049299003|376014|1800799024|366016|13003099007|8096899003|22082099003|18002099003|38070700021|4053099003|11063799006|4143699003|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 09abcdd0-d4dc-4bbb-8d84-08debcbb990f x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@south-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","SPF":"softfail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpevp6ipmvhjk44Z1c6dc"}} [2026-05-28 13:51:12] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:51:12, 2026-05-28 13:51:12)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:51:12, 2026-05-28 13:51:12)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:52:43] production.DEBUG: Inbound email data {"text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","from":"DataProtection ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-30qkic5u.png\",\"name\":\"Outlook-30qkic5u.png\",\"type\":\"image/png\",\"content-id\":\"1c89986d-35a9-4842-917f-679cea94bbcf\"},\"attachment2\":{\"filename\":\"Outlook-ygasl1f4.png\",\"name\":\"Outlook-ygasl1f4.png\",\"type\":\"image/png\",\"content-id\":\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\"},\"attachment3\":{\"filename\":\"Outlook-ERS Gold A.jpg\",\"name\":\"Outlook-ERS Gold A.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\"},\"attachment4\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"f1e4b142-8979-4bba-b309-32bd06fd0416\"},\"attachment5\":{\"filename\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"type\":\"application/pdf\"}}","dkim":"{@south-ayrshire.gov.uk : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","sender_ip":"185.151.28.75","subject":"SAR/2026/105 - Response","content-ids":"{\"1c89986d-35a9-4842-917f-679cea94bbcf\":\"attachment1\",\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\":\"attachment2\",\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\":\"attachment3\",\"f1e4b142-8979-4bba-b309-32bd06fd0416\":\"attachment4\"}","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/related, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.121:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.95) [-0.95157500175457] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: GENERIC_REPUTATION(-0.58) [-0.585784299002] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94205485834976] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: REPLY(-4.00) X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.121(-0.58)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~, 8:~, 9:~] Message-ID: CWXP265MB3255AD6F1934C6CFD3F5E0E2DE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -17.7 (-----------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(366016)(6049299003)(376014)(1800799024)(786006)(38070700021)(13003099007)(11063799006)(5023799004)(56012099006)(4143699003)(3023799007)(8096899003)(22082099003)(18002099003)(4013099003)(4053099003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|366016|6049299003|376014|1800799024|786006|38070700021|13003099007|11063799006|5023799004|56012099006|4143699003|3023799007|8096899003|22082099003|18002099003|4013099003|4053099003; x-microsoft-antispam-message-info: mLZc1RTYVZzxFvrY/g1DfHPWh969Gn6gvcWhz256aKUfVBIe1J8YTEY0uoWuWSJAAXktylZh4BknTpglvh0wXfqUzXViLTvGNRdFaBJcfNHsDormkdcKwOe7nZ8NBdYfWOHJV4gO8nxgSLzesXEoQVQ6sTrt00vk2uXBXq3ahmynFxHy3PFuS4iBpkdXPCPA73VfBtvqLH+fU9JUsSVt0Vc04YLmMIvdLoMv92n8+bqR+cvIrunR+tVPg9ZGBiPwg/G4x44dczQh/29xpPwOL798eFgjazXgjZKjLwSqiRsGdHoyWFSURUAdvgfoYF2GKH7hHHaMrTh3JPzL3yw/IN+VYzhk0O1S1CipSqxXjbdAKYYJWNqdc6si3ImIlfzvhDdkZyZITEAOLQJtP8N/c0M2GQjPqu24gI5gZ2uZZu58azYnd6nV2xhW577zrEFW5pJGPAKwoAKiipq3k72ODALfN8tTqBvOav8bXy8ZIm4VRjXSluKO1j44fnxRXjjOhcclQ8O3KkePzWqTtZN4cwPqbEI+WHDat7NgTgxwrAQMQWV4syOKDguj5Peta86SuNa3frSAKo284cJpS6ZTh+K4JW01vdeZCOB4c/USFbgk4qwh2HTVwKopvSdlNR+6uZAk/GnFvjzY0E6GElmYQQ== x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0713ea3f-d25f-4cfe-6911-08debcbd8d73 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO2P265MB7275:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpc386j66tmor40vKuKY6"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php2rmu70u7celabUDCa5m"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php9lsrrunpsuqkfjvz9is"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phphtflfvm3l6cg2EGwgwY"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpshmmsssu5a0p0QW5MHl"}} [2026-05-28 13:52:43] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

ERS Gold Award

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Josephs, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Josephs, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:52:43, 2026-05-28 13:52:43)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Visit our web site at www.south-ayrshire.gov.uk


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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:52:43, 2026-05-28 13:52:43)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:54:43] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","content-ids":"{\"3653512c-b3cf-4c82-b3db-0c86a3b411e3\":\"attachment1\"}","text":"Sensitive Good afternoon We have received a request for your client C Welsh. We are unable to locate anyone on the information provided can you kindly provide a previous address for your client to ensure we locate the correct patient. Kindest Regards Alison Mail Hub SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam.mailhub@nhs.scot Office: 0141 211 3855 [cid:3653512c-b3cf-4c82-b3db-0c86a3b411e3] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","sender_ip":"185.151.28.76","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-npmoabg1.png\",\"name\":\"Outlook-npmoabg1.png\",\"type\":\"image/png\",\"content-id\":\"3653512c-b3cf-4c82-b3db-0c86a3b411e3\"}}","html":"
Sensitive

Good afternoon
We have received a request for your client C Welsh.
We are unable to locate anyone on the information provided can you kindly provide a previous address for your client to ensure we locate the correct patient.
Kindest Regards
Alison

Mail Hub

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam.mailhub@nhs.scot

Office: 0141 211 3855

 

 


Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




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Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@south-ayrshire.gov.uk : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpenh2irfi8ups3Hc56Wi"}} [2026-05-28 13:56:14] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:56:14, 2026-05-28 13:56:14)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:56:14, 2026-05-28 13:56:14)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 13:57:45] production.DEBUG: Inbound email data {"content-ids":"{\"1c89986d-35a9-4842-917f-679cea94bbcf\":\"attachment1\",\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\":\"attachment2\",\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\":\"attachment3\",\"f1e4b142-8979-4bba-b309-32bd06fd0416\":\"attachment4\"}","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","to":"\"evidence@mmalegal.co.uk\" ","subject":"SAR/2026/105 - Response","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","dkim":"{@south-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","from":"DataProtection ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-30qkic5u.png\",\"name\":\"Outlook-30qkic5u.png\",\"type\":\"image/png\",\"content-id\":\"1c89986d-35a9-4842-917f-679cea94bbcf\"},\"attachment2\":{\"filename\":\"Outlook-ygasl1f4.png\",\"name\":\"Outlook-ygasl1f4.png\",\"type\":\"image/png\",\"content-id\":\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\"},\"attachment3\":{\"filename\":\"Outlook-ERS Gold A.jpg\",\"name\":\"Outlook-ERS Gold A.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\"},\"attachment4\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"f1e4b142-8979-4bba-b309-32bd06fd0416\"},\"attachment5\":{\"filename\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"type\":\"application/pdf\"}}","attachments":"5","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","headers":"ARC-Authentication-Results: i=3; 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/related, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.121:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.95) [-0.95157500175457] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: GENERIC_REPUTATION(-0.58) [-0.585784299002] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94205485834976] X-Symbol: DKIM_TRACE(0.00); 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msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(366016)(6049299003)(376014)(1800799024)(786006)(38070700021)(13003099007)(11063799006)(5023799004)(56012099006)(4143699003)(3023799007)(8096899003)(22082099003)(18002099003)(4013099003)(4053099003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|366016|6049299003|376014|1800799024|786006|38070700021|13003099007|11063799006|5023799004|56012099006|4143699003|3023799007|8096899003|22082099003|18002099003|4013099003|4053099003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0713ea3f-d25f-4cfe-6911-08debcbd8d73 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO2P265MB7275:EE_","SPF":"softfail","attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phplcm9bk5anl5i00wCVsM"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php48b59c3ha3t07otJDZO"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpj7s1n1bjcf660VPFSpl"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php0urt9q4eh4he5n4ysW7"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpm46916c7vmvuc3CdW8l"}} [2026-05-28 13:57:45] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

ERS Gold Award

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Josephs, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Josephs, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:57:45, 2026-05-28 13:57:45)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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This email and any files transmitted with it are confidential and
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are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

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Visit our web site at www.south-ayrshire.gov.uk


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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

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Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 13:57:45, 2026-05-28 13:57:45)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 14:00:58] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-4xlyt1ft.png\",\"name\":\"Outlook-4xlyt1ft.png\",\"type\":\"image/png\",\"content-id\":\"92f284e5-8e4e-4f57-a66c-fac63d5972d5\"}}","from":"GGC - SAR Team Mail Hub ","html":"
Sensitive

Good afternoon

We have received a request for your client M Oreilly.
We are unable to locate anyone on the information provided can you kindly provide a previous address for your client to ensure we locate the correct patient.
Kindest Regards
Alison

Mail Hub

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam.mailhub@nhs.scot

Office: 0141 211 3855

 

 


Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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We are unable to locate anyone on the information provided can you kindly provide a previous address for your client to ensure we locate the correct patient. Kindest Regards Alison Mail Hub SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam.mailhub@nhs.scot Office: 0141 211 3855 [cid:92f284e5-8e4e-4f57-a66c-fac63d5972d5] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","sender_ip":"185.151.28.75","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phparnv9esarfi96bjh0bO"}} [2026-05-28 14:01:25] production.DEBUG: Inbound email data {"html":"
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





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Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Data Subject Access Request – Hospital / NHS Trust Records","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"fv.healthrecs-legal@nhs.scot\"}","text":"Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","from":"\"fv healthrecs-legal (NHS Forth Valley)\" ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-dls35031.png\",\"name\":\"Outlook-dls35031.png\",\"type\":\"image/png\",\"content-id\":\"807728ef-bada-4a6d-82f1-d941009c29ed\"},\"attachment2\":{\"filename\":\"Outlook-0b0ffkdk.png\",\"name\":\"Outlook-0b0ffkdk.png\",\"type\":\"image/png\",\"content-id\":\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\"}}","sender_ip":"185.151.28.76","content-ids":"{\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\":\"attachment2\",\"807728ef-bada-4a6d-82f1-d941009c29ed\":\"attachment1\"}","attachments":"2","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpa59khvr6ijsteI8Y7fS"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpqbdchh7et1pa599IfvG"}} [2026-05-28 14:01:25] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 14:01:25, 2026-05-28 14:01:25)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 14:01:25, 2026-05-28 14:01:25)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 14:03:29] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.100.42;\tiprev=pass (mail-ukwestazon11011042.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.42;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.100.42 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=nhs.scot; dmarc=pass action=none header.from=nhs.scot; dkim=pass header.d=nhs.scot; arc=none ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; s=s1;\tbh=0+3yx70LbpfKSloGWz13haxaIQqHFQxGFY6ajbQy0zo=;\th=Resent-From:Resent-Date:MIME-Version:Content-Type:In-Reply-To:References:\t Message-ID:Date:Subject:To:From:DKIM-Signature;\tb=sBqsVaLmMnla8NJjCSAsPv/Gg9nSYNOACLc/ydRhCwLP2TcDnkeFthanM08RptlRtafT8OlZmQ\t F/KNt1hultXLWQUaT/I1NIGLrVZ/cUynkKT+6cMUwzCobIgpy5zoMFUzlacJfTQ63y+4HkU7Fz\t n+zDjK3cYEZ6+8k+31bFSUdUBQ5A2oKdXAwHK6N+ZZ9+I/WXVFopinfQ8haP00E4P00aR3Q8p2\t xIDL22L0DBY7Gs9FuJu2uuAczqnKfK11vv0270gWjhaW5oKIgis3CREqnq35mnorDpubXYrSXb\t 4aAIaRg+3nXY/WheqUm9O+9Ds3vyk7K+F6g90N5K68f5IA==; ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=0+3yx70LbpfKSloGWz13haxaIQqHFQxGFY6ajbQy0zo=;\th=Resent-From:Resent-Date:MIME-Version:Content-Type:In-Reply-To:References:\t 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Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


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and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"nhsh.gp55766-clinical@nhs.scot\"}","text":"Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"0","from":"\"gp55766-clinical (Culloden Medical Practice)\"\t","subject":"Re: Data Subject Access Request - Ms Pamela Mackenzie"} [2026-05-28 14:03:29] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 14:03:29, 2026-05-28 14:03:29)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 14:03:29, 2026-05-28 14:03:29)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 14:05:55] production.DEBUG: Inbound email data {"to":"MMA Legal ","subject":"Re: Data Subject Access Request - Miss Anna Tate","dkim":"{@nhs.scot : pass}","SPF":"fail","text":"Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.patientservices@nhs.scot\"}","content-ids":"{\"16425be4-29fd-4567-af93-3f1a52dfe330\":\"attachment2\",\"508b2ff7-7985-4676-a30e-af3c90092521\":\"attachment1\"}","html":"
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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boundary=\"_005_CWLP123MB365033814979BC77EB5F910EFA092CWLP123MB3650GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=EoAwYICM7lG+TtRBUylBY/YkUz5k1bXVK1bTYi7x9BE=; b=rg0529siZWIlRd0AFyhGix5BQ+/IgjRG6k/FdVLF8gmV3ieH/JZGxNEcOGNUuR2BfwFiEnEagJqMBO7iHaFfDaR1OT2Za3jiJ8b9BoVSGhJaF6WcJk30YQUt+gW+K4lh9WfYvDrqsHXizG5ouBkCpofRDL1g/CGl/dwcZvva7Zzs0S/l7bmcGHhfOL9tdvRkddGooXw5j6KgaIt9VTsp+JM02ZeFhkdi4H660ornaRLqdFyx+7rF8lURHmB8fVnS83kzvKoil82QJIOxQA1cMoxciGdXjq0lAH0/SQcOlEJtJkzPNO4uhcyaARR6z1xx5MSuahksN4Zp3uVilotH9g== Date: Thu, 28 May 2026 12:03:12 +0000 From: dg.patientservices In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id KkQTlI8rQxSB4B-YQDCg_Q for ; Thu, 28 May 2026 12:03:18.937 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSZSH-00000009Esd-3jkk\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 13:03:18 +0100 Received: from mail-ukwestazon11010068.outbound.protection.outlook.com ([52.101.195.68] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSZSE-00000005Tge-2xaI\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 13:03:17 +0100 Received: from CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:94::5) by LO9P123MB8045.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:3e8::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RSPAMD_EMAILBL_FAIL(0.00) [evidence.mmalegal.co.uk:server fail, dg.patientservices@nhs.scot:server fail] X-Symbol: GENERIC_REPUTATION(-0.64) [-0.64348918891749] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.63) [ip: 52.101.195.68(-0.64)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.68:from] X-Symbol: RSPAMD_URIBL_FAIL(0.00) [nhs.scot:server fail, cwlp123mb3650.gbrp123.prod.outlook.com:server fail, mmalegal.co.uk:server fail, careopinion.org.uk:server fail] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69473356701653] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: ASN_FAIL(0.00) [68.195.101.52.asn.rspamd.com:server fail] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.6794770114183] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: CWLP123MB365033814979BC77EB5F910EFA092@CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.8 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(6049299003)(366016)(1800799024)(19092799006)(69100299015)(4013099003)(4053099003)(8096899003)(22082099003)(18002099003)(38070700021)(6133799003)(5023799004)(11063799006)(56012099006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|376014|6049299003|366016|1800799024|19092799006|69100299015|4013099003|4053099003|8096899003|22082099003|18002099003|38070700021|6133799003|5023799004|11063799006|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 91f00632-5b42-41ea-bc5a-08debcb117ad x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWLP123MB3650:EE_|LO9P123MB8045:EE_","from":"dg.patientservices ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-f41fluiq.png\",\"name\":\"Outlook-f41fluiq.png\",\"type\":\"image/png\",\"content-id\":\"508b2ff7-7985-4676-a30e-af3c90092521\"},\"attachment2\":{\"filename\":\"Outlook-http___www.png\",\"name\":\"Outlook-http___www.png\",\"type\":\"image/png\",\"content-id\":\"16425be4-29fd-4567-af93-3f1a52dfe330\"}}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php12dpadpnec4s1JweabR"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpn90l2ln8f5qt3Jb1vt2"}} [2026-05-28 14:05:55] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 14:05:55, 2026-05-28 14:05:55)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 14:05:55, 2026-05-28 14:05:55)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 14:06:08] production.DEBUG: Inbound email data {"content-ids":"{\"1c89986d-35a9-4842-917f-679cea94bbcf\":\"attachment1\",\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\":\"attachment2\",\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\":\"attachment3\",\"f1e4b142-8979-4bba-b309-32bd06fd0416\":\"attachment4\"}","attachments":"5","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.121;\tiprev=pass (mail-ukwestazon11020121.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.121;\tspf=pass 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(mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-ukwestazon11020121.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.121;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.121 Content-Type: multipart/mixed; boundary=\"_009_CWXP265MB3255AD6F1934C6CFD3F5E0E2DE092CWXP265MB3255GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=south-ayrshire.gov.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=3M0vsVsZCkpUu/cB3R8byTvYX5UyTMn4XE0ah65prTY=; b=Ko0QFHiUMfFXED7Zvp41u6fQv9adBcuaBRp3BgZ3r5WQjt5Ysm0KJ1UbdWaEVdFP4/S5UEbwr8Ek9DbNrq8NbHb/MNmiM2xshF9pp/xeynacB+oF0nSccUIGcX/6EvrnTwlS+K7gX96JxepXHM0as713WTtNISDW9oytx3oo+9BAQH7PqnyiB4afLgppHr9iKSl2hSqZXljVELDGhnJ1ipLoBBfP9DMKJdJIRobBlwKRdPqccV9As6SWwMvhm3kTNpkoATjC2h3iMzMWh0Ak04qsaLfW15Ksi1KdHpihOtcCD+XGShD3OXqrVKLhKpqe4b5ZPNUKXSbz1upwMKCZAg== Date: Thu, 28 May 2026 13:32:24 +0000 From: DataProtection In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 1mu2vWFIR-eKMxzrc2CzyA for ; Thu, 28 May 2026 13:32:32.396 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSaqc-00000009L06-3lKs\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 14:32:31 +0100 Received: from mail-ukwestazon11020121.outbound.protection.outlook.com ([52.101.195.121] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSaqc-00000004l3g-1IcR\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 14:32:30 +0100 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:b3::8) by LO2P265MB7275.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:375::13) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 13:32:24 +0000 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97]) by CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97%5]) with mapi id 15.21.0071.011; Thu, 28 May 2026 13:32:24 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of south-ayrshire.gov.uk designates 52.101.195.121 as permitted sender) client-ip=52.101.195.121; envelope-from=DataProtection@south-ayrshire.gov.uk; helo=CWXP265CU008.outbound.protection.outlook.com; References: <3mupdU90QLyBjyKpoYx9Aw@geopod-ismtpd-1> Resent-Date: Thu, 28 May 2026 14:32:30 +0100 Resent-From: evidence@mmalegal.co.uk Subject: SAR/2026/105 - Response Thread-Index: AQHc7qZqdko6RmSMWkWL6acYxI3L0Q== Thread-Topic: SAR/2026/105 - Response To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: DataProtection@south-ayrshire.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 0713ea3f-d25f-4cfe-6911-08debcbd8d73 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: f498c7a9-6557-4aa5-98ac-8fd916178fd9 X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 13:32:24.0946 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 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IP_REPUTATION_HAM(-0.76) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/related, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.121:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.95) [-0.95157500175457] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: GENERIC_REPUTATION(-0.58) [-0.585784299002] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94205485834976] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: REPLY(-4.00) X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.121(-0.58)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached 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","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-30qkic5u.png\",\"name\":\"Outlook-30qkic5u.png\",\"type\":\"image/png\",\"content-id\":\"1c89986d-35a9-4842-917f-679cea94bbcf\"},\"attachment2\":{\"filename\":\"Outlook-ygasl1f4.png\",\"name\":\"Outlook-ygasl1f4.png\",\"type\":\"image/png\",\"content-id\":\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\"},\"attachment3\":{\"filename\":\"Outlook-ERS Gold A.jpg\",\"name\":\"Outlook-ERS Gold A.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\"},\"attachment4\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"f1e4b142-8979-4bba-b309-32bd06fd0416\"},\"attachment5\":{\"filename\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Serapiglia E SAR 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Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","dkim":"{@south-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","SPF":"softfail","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpcs08sqghq1nt0spLCxJ"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpvsum1dh0k2ir68Lc8WF"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpnmejiujvb00i6xGuzb1"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpme8482kvfq0p4gpCsqN"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpr52v5upgbkcabZBAbOK"}} [2026-05-28 14:06:08] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

ERS Gold Award

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Josephs, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Josephs, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 14:06:08, 2026-05-28 14:06:08)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 14:06:08, 2026-05-28 14:06:08)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 14:11:46] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","subject":"Re: Data Subject Access Request - Mr George Hunter","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","SPF":"fail","to":"MMA Legal ","html":"
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.92) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.38(-0.69)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.38:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15:c] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69475895525658] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67951748914164] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687C0B02EC70C4C4FFFED449A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|69100299015|1800799024|376014|6049299003|366016|19092799006|18002099003|4053099003|4013099003|11063799006|5023799004|56012099006|22082099003|6133799003|8096899003|38070700021; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: VGy2sPv5p1Mu7G6Q98jkli08hPmX7OgGzVi+rf/WFDMgpDpXlbhIRGhKPnYK7gOO1miKoqdIGPSAY6fWsRZ4ewTdGojm/fnMJilV9xdLeRjqS9JGeUQNBxbzIVMeBtiq7/34Kc1//iVSY0jWRVXN0J6Jto8qpreWEi0p7pEDyMN0I67rEhxsDTjq3vc2ju/RlyHdnG2xO1J7/VzlVXQqpLXJ0njIue20Fh3CodwvEcF3MpeuiD6FBgXcxIklRRIoUgeOjku2LL2NXScX7xuVrQkyHTxHL0Z7NJJqISYPrO4LJLGEYHg1d3m4dPLPET7a1Z0nWfSnnUsFoBo0T2AkMEjpLM3PLmZvXOf6B0qhVvGPRd8QjGBxQBBx1oGogrvqHqGhzIknrPQVU40c0rJkQA5zx6aX9lcJP1bRXt2o4GGhScu1xwor5mAd1yBLSsLOzUu9wBjwobCzVeXSut8H0U0c8XpWHKacYsZv9YHJavgvZEkIkuQfgParR6eKT29cFcdAkLB94A2LfzI4N4CCCl/lZumxRDwBrCw7ZWyKYOv5n2Df++vKfvCPeRwMi5xkGmnXdukPtSV1FnELDAXxHjm0HKcoMM0l6KS72Eldi/AvxPu9Cs6nAU0hZabOnGBOyv3maYMr2Fyua3xS8FxwgejfYozV3X//+yJMscDRgEDLT8cvc9bz/kZni6d258m1PQ9BIoZxibx/NQuQ1W26tQNC4fEmTz2UcXvA1uLPevJBGJigmfqNYOQpJdlaVkAc5iyyRm+hpCtfi8HnElfIaA0Fj5SqITHmht8XVR+yjKdFWterHMKyM1KHtj3xP5rUgXXT9UnlPMzIoyGsb3cCFwMBvH65eXP0eZ6nGEPxTG9pXnz7B/R2JPULaJtnWwDrEYOmp92gck8CmjTg+H+E08Rrg8yC4dUpBlIVlhJSndIAhPo5FH3mdXAzLtpgsBbuJ/PYnVQeNP4hK+8iseQjaRN0SOW8uqtJ6qru2ooaxQQhF6XaqbbzsAHwyAAhGIsv29JyQM1LwTTz5zPFRV7TZHaxwhMC6s2TMt1RdI7aXbkd15ou3hI1X+llqlgNXOSsWFe7UfcBoj88CiDrX9COvJBI0IcHOnB/i7uTXAGh+EClgCYhZVLfhWP4o2rqn/vNrDTR7HsdGjzLZh/xCByhmmtSpoKmJe8wR+yjwRyPL3OEfuu6SfXCAW7zrw8Z26FkM7VaKOvZ6m+YyB4PdrtHzAv5Surd10Ld/Pl3HqdhtfuFTVWoX1bHKMj07bCsP++9b+WrTgOskOcO7sOCrUWIUyjRPPlY/f5oF+Ex+ueRZ4MVJYgYRE+kJiKlVjWAcl214kQ/CoHbW+T3BldGFgKkVldkRKCrNHNxm1BFQlFDvjbasL/eH8CNyP+gPHoC99v8BcS5WJyKGVsToNjj3Kk69hjwkvI8/UPBO0IXV4u7CVPGbO85+GiHZrd1EwPGMJh3BTixbAOPjQSRRmS5y17WmWCQBuN0ndKkJAa1EYSmfzylc3eJ6aCKN3gJkzl0Zuc6wJJiohuJZOaafzvZ4vpzmJlnU2T9iTrVTUZulkkSDZWVpP9K+JrpkJPQKPQR+6eJFSVEcRKuUzt/+W/8BuL9g1DMbSS97jnHmGDrArY9yUCNNpScMpRf4sFgorsa6F2+vbeZZYMIT0Jk/zVe7eF7AKhsdahVYJ+K5sa45N8YmHbTv875bdS5BEdv6Az/yDWJtAy3m+BUWrJXTiaBMNmDAw== x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: f65e76fd-62d2-4384-d30b-08debcb1ebee x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB2687:EE_|LO4P123MB6741:EE_","dkim":"{@nhs.scot : pass}","content-ids":"{\"84ed1077-39d0-4e78-9de8-4f0069842288\":\"attachment1\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpu8vmsshc6ovs8VFLY9x"}} [2026-05-28 14:11:46] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 14:11:46, 2026-05-28 14:11:46)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 14:11:46, 2026-05-28 14:11:46)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 14:12:30] production.DEBUG: Inbound email data {"subject":"Culloden Medical Practice has sent a copy of your Subject Access Request","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","to":"MMA Legal ","from":"Culloden Medical Practice ","html":"

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=MF05iEediiKKtu2vthENEFygNxWiK+XdWSvF00wXlNIXF7iYg4V9WOOtXJVI5Ff8414/kcDPxg\t 2Mxfs26KaOTW+AGL6ywRcF2jftQLQ7VXR4sQ5XpIC+EnjuCmU7F+93wmy1lFNENa35KGpwiR8e\t 0Cky8vsPoog44HFPU6KZ/mFj0bFBYjBSZMywopnX/C1y+mv/f9iagQS9jpXIj7p2n+NPiVOo+g\t lAnAIedPz+iBgkIfn2psdaM/zJyRDGO0G20KIt1ZF43rzTzeFTjDndDCCqUyvgRjMXEKLiBOUc\t bXfL2GR2FRQ3TFHh+V+wAGGL5NAY8IW6tcKZHqqfrTTO+g==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1779977545_0041396c7b0a74a2500d193b777e1b18_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779977546;\tbh=EiRnPC6QN0QFC2qqp50pf3/p7Mtq+uHz9ZzT92vo53A=;\tb=P9gXH2UY2j/TxWzOJFIMosbrAGA4tXfySdIMeBtP1q143kR7dz5j086G/M7gyzRIAyzE\t+3szyYVcCVX5FMuoud2ed3IB07FA0qY93nrC1fLLpEGOxP4wCpNwmT3aXL7xBuMEO+SJ8Q\thcwZvn3CIP4XYstamo4lSUvAsAtOVcfHcNmeK7dYQQHNNW8eEBzfYKfdel0eoxqG+NMXrg\tdEYMML03h5kgLyUjko4vY+UXLvuTHY8LfoJZhuqtQukyiPHKmGO7VdU5soNu88U5yvz2Nl\tIra9bG/7eyl6efC42D+ejMc0jY97z9Bp3e02V4oLO3xc41NeMZnY8EuOVn6YgAyw== Date: Thu, 28 May 2026 14:12:26 +0000 (UTC) From: Culloden Medical Practice MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id fLeCi3o-SCu4da8ly7GV2Q for ; Thu, 28 May 2026 14:12:29.861 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSbTI-00000009fwH-0cSk\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 15:12:28 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSbTH-0000000Dc4A-1rWn\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 15:12:27 +0100 Received: by recvd-57b698b956-kcscj with SMTP id recvd-57b698b956-kcscj-1-6A184D4A-16\t2026-05-28 14:12:26.259785915 +0000 UTC m=+2565611.359613468 Received: from [172.31.155.18] (unknown)\tby geopod-ismtpd-canary-0 (SG)\twith ESMTP id xI1v_fdiTHWNCclRPUNnng\tfor ;\tThu, 28 May 2026 14:12:25.940 +0000 (UTC) Received-SPF: pass (mx4.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Thu, 28 May 2026 15:12:27 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Culloden Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.mARdeYPEmq4RmMgIQAOfIFea5D9X9o/PY0g/rYjWsiMGDRBOp4DgT1H9Xq0StbwSpwPp9vTcyucvklAR1fMrNrBwMnOXDaDe+boGLKb6qHEyZnbWLAMKV8+SLTAjkCAnRjYCSNh35yyhcDYjgM1nXf2G2OnPywuQ3eqWTGKJ0r2G77eTQz6DIqGwGUtp5R7EvZqhKxs4/tEmvHy+va6Ggra5fxt8SnqFW1FLI13KwDIhRT3RlsakXawag3NjKRhKNg3MtE8OCiBDj6qeuF1CYA== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: NEURAL_SPAM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.22) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.22) [asn: 11377(-0.22), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: dc0f229a359be725e41722c59eb5f3d4@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"� Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �"} [2026-05-28 14:12:30] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. , 2026-05-28 14:12:30, 2026-05-28 14:12:30)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, � Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �, 2026-05-28 14:12:30, 2026-05-28 14:12:30)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 14:13:03] production.DEBUG: Inbound email data {"to":"MMA Legal ","subject":"Culloden Medical Practice has sent a copy of your Subject Access Request","html":"

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

","attachments":"0","sender_ip":"185.151.28.75","from":"Culloden Medical Practice ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"� Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=J9iL/PVbm1/1T/wTzyIE0oyccQx28KARa+xNweB7j+k=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=GsSLcUUPQEjnUyRcixBZcx9PgWlOOhPW+0kaPYxkFBQ1jymzo7NSzvoz5eLs9W00sPCLL4l8UY\t sJD9qhx3yzaGS9LFW3eWT5uBr30YqOD2kwr2opmplJSLxna+linA5UJifVDCiHHoLMjdEMJ9YV\t 8tY8rirK1LB310BR1MSNbO+cp1hPKrQSDDjiqWhLRp7zSHfNNXBP0K5T5eFuuqsyqLXz/UiJf0\t uTmdUnFpLfc/i7mN0A5rSr+3tnK06P1Yh56CAZsn7v/9pSSPUHuw48m5iaAprSe52wPh+85Crr\t XqpIPCTRwrGGFIqYbifBZKi41VyAQ/NFSHAyhyEbuCn3Ag==; 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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=MF05iEediiKKtu2vthENEFygNxWiK+XdWSvF00wXlNIXF7iYg4V9WOOtXJVI5Ff8414/kcDPxg\t 2Mxfs26KaOTW+AGL6ywRcF2jftQLQ7VXR4sQ5XpIC+EnjuCmU7F+93wmy1lFNENa35KGpwiR8e\t 0Cky8vsPoog44HFPU6KZ/mFj0bFBYjBSZMywopnX/C1y+mv/f9iagQS9jpXIj7p2n+NPiVOo+g\t lAnAIedPz+iBgkIfn2psdaM/zJyRDGO0G20KIt1ZF43rzTzeFTjDndDCCqUyvgRjMXEKLiBOUc\t bXfL2GR2FRQ3TFHh+V+wAGGL5NAY8IW6tcKZHqqfrTTO+g==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1779977545_0041396c7b0a74a2500d193b777e1b18_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779977546;\tbh=EiRnPC6QN0QFC2qqp50pf3/p7Mtq+uHz9ZzT92vo53A=;\tb=P9gXH2UY2j/TxWzOJFIMosbrAGA4tXfySdIMeBtP1q143kR7dz5j086G/M7gyzRIAyzE\t+3szyYVcCVX5FMuoud2ed3IB07FA0qY93nrC1fLLpEGOxP4wCpNwmT3aXL7xBuMEO+SJ8Q\thcwZvn3CIP4XYstamo4lSUvAsAtOVcfHcNmeK7dYQQHNNW8eEBzfYKfdel0eoxqG+NMXrg\tdEYMML03h5kgLyUjko4vY+UXLvuTHY8LfoJZhuqtQukyiPHKmGO7VdU5soNu88U5yvz2Nl\tIra9bG/7eyl6efC42D+ejMc0jY97z9Bp3e02V4oLO3xc41NeMZnY8EuOVn6YgAyw== Date: Thu, 28 May 2026 14:12:26 +0000 (UTC) From: Culloden Medical Practice MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id fLeCi3o-SCu4da8ly7GV2Q for ; Thu, 28 May 2026 14:12:29.861 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSbTI-00000009fwH-0cSk\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 15:12:28 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSbTH-0000000Dc4A-1rWn\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 15:12:27 +0100 Received: by recvd-57b698b956-kcscj with SMTP id recvd-57b698b956-kcscj-1-6A184D4A-16\t2026-05-28 14:12:26.259785915 +0000 UTC m=+2565611.359613468 Received: from [172.31.155.18] (unknown)\tby geopod-ismtpd-canary-0 (SG)\twith ESMTP id xI1v_fdiTHWNCclRPUNnng\tfor ;\tThu, 28 May 2026 14:12:25.940 +0000 (UTC) Received-SPF: pass (mx4.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Thu, 28 May 2026 15:12:27 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Culloden Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.mARdeYPEmq4RmMgIQAOfIFea5D9X9o/PY0g/rYjWsiMGDRBOp4DgT1H9Xq0StbwSpwPp9vTcyucvklAR1fMrNrBwMnOXDaDe+boGLKb6qHEyZnbWLAMKV8+SLTAjkCAnRjYCSNh35yyhcDYjgM1nXf2G2OnPywuQ3eqWTGKJ0r2G77eTQz6DIqGwGUtp5R7EvZqhKxs4/tEmvHy+va6Ggra5fxt8SnqFW1FLI13KwDIhRT3RlsakXawag3NjKRhKNg3MtE8OCiBDj6qeuF1CYA== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: NEURAL_SPAM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.22) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.22) [asn: 11377(-0.22), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: dc0f229a359be725e41722c59eb5f3d4@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","SPF":"fail"} [2026-05-28 14:13:03] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. , 2026-05-28 14:13:03, 2026-05-28 14:13:03)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, � Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �, 2026-05-28 14:13:03, 2026-05-28 14:13:03)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 14:13:56] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"470b5ee2-268e-48b3-a7b1-56d8e211701a\"},\"attachment2\":{\"filename\":\"Alan Fletcher Volume 1 Protected.pdf\",\"name\":\"Alan Fletcher Volume 1 Protected.pdf\",\"type\":\"application/pdf\"},\"attachment3\":{\"filename\":\"Alan Fletcher 3012876456 - EMIS Documents Protected.pdf\",\"name\":\"Alan Fletcher 3012876456 - EMIS Documents Protected.pdf\",\"type\":\"application/pdf\"},\"attachment4\":{\"filename\":\"Alan Fletcher 3012876456 - Consultations Protected.pdf\",\"name\":\"Alan Fletcher 3012876456 - Consultations Protected.pdf\",\"type\":\"application/pdf\"}}","content-ids":"{\"470b5ee2-268e-48b3-a7b1-56d8e211701a\":\"attachment1\"}","text":"Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.196.16;\tiprev=pass (mail-uksouthazon11010016.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.16;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.196.16 ARC-Authentication-Results: i=1; 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Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

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and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpka34lrdk99dldTsTKYQ"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php1ao98ukv7ev8b9UZl18"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpal85nvqiq26m46mp9q6"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php6uriaaarmn502LSUnOp"}} [2026-05-28 14:13:56] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Clients personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records six years after the date of last entry
  • Maternity records 25 years after the birth of the last child
  • Childrens and young peoples records until the child or young persons 25th birthday.
  • Mental health records 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Clients personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records six years after the date of last entry * Maternity records 25 years after the birth of the last child * Childrens and young peoples records until the child or young persons 25th birthday. * Mental health records 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 14:13:56, 2026-05-28 14:13:56)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 14:13:56, 2026-05-28 14:13:56)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 14:14:04] production.DEBUG: Inbound email data {"to":"MMA Legal ","from":"Culloden Medical Practice ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"� Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �","attachments":"0","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","subject":"Culloden Medical Practice has sent a copy of your Subject Access Request","html":"

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=MF05iEediiKKtu2vthENEFygNxWiK+XdWSvF00wXlNIXF7iYg4V9WOOtXJVI5Ff8414/kcDPxg\t 2Mxfs26KaOTW+AGL6ywRcF2jftQLQ7VXR4sQ5XpIC+EnjuCmU7F+93wmy1lFNENa35KGpwiR8e\t 0Cky8vsPoog44HFPU6KZ/mFj0bFBYjBSZMywopnX/C1y+mv/f9iagQS9jpXIj7p2n+NPiVOo+g\t lAnAIedPz+iBgkIfn2psdaM/zJyRDGO0G20KIt1ZF43rzTzeFTjDndDCCqUyvgRjMXEKLiBOUc\t bXfL2GR2FRQ3TFHh+V+wAGGL5NAY8IW6tcKZHqqfrTTO+g==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1779977545_0041396c7b0a74a2500d193b777e1b18_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779977546;\tbh=EiRnPC6QN0QFC2qqp50pf3/p7Mtq+uHz9ZzT92vo53A=;\tb=P9gXH2UY2j/TxWzOJFIMosbrAGA4tXfySdIMeBtP1q143kR7dz5j086G/M7gyzRIAyzE\t+3szyYVcCVX5FMuoud2ed3IB07FA0qY93nrC1fLLpEGOxP4wCpNwmT3aXL7xBuMEO+SJ8Q\thcwZvn3CIP4XYstamo4lSUvAsAtOVcfHcNmeK7dYQQHNNW8eEBzfYKfdel0eoxqG+NMXrg\tdEYMML03h5kgLyUjko4vY+UXLvuTHY8LfoJZhuqtQukyiPHKmGO7VdU5soNu88U5yvz2Nl\tIra9bG/7eyl6efC42D+ejMc0jY97z9Bp3e02V4oLO3xc41NeMZnY8EuOVn6YgAyw== Date: Thu, 28 May 2026 14:12:26 +0000 (UTC) From: Culloden Medical Practice MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id fLeCi3o-SCu4da8ly7GV2Q for ; Thu, 28 May 2026 14:12:29.861 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSbTI-00000009fwH-0cSk\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 15:12:28 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSbTH-0000000Dc4A-1rWn\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 15:12:27 +0100 Received: by recvd-57b698b956-kcscj with SMTP id recvd-57b698b956-kcscj-1-6A184D4A-16\t2026-05-28 14:12:26.259785915 +0000 UTC m=+2565611.359613468 Received: from [172.31.155.18] (unknown)\tby geopod-ismtpd-canary-0 (SG)\twith ESMTP id xI1v_fdiTHWNCclRPUNnng\tfor ;\tThu, 28 May 2026 14:12:25.940 +0000 (UTC) Received-SPF: pass (mx4.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Thu, 28 May 2026 15:12:27 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Culloden Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.mARdeYPEmq4RmMgIQAOfIFea5D9X9o/PY0g/rYjWsiMGDRBOp4DgT1H9Xq0StbwSpwPp9vTcyucvklAR1fMrNrBwMnOXDaDe+boGLKb6qHEyZnbWLAMKV8+SLTAjkCAnRjYCSNh35yyhcDYjgM1nXf2G2OnPywuQ3eqWTGKJ0r2G77eTQz6DIqGwGUtp5R7EvZqhKxs4/tEmvHy+va6Ggra5fxt8SnqFW1FLI13KwDIhRT3RlsakXawag3NjKRhKNg3MtE8OCiBDj6qeuF1CYA== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: NEURAL_SPAM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.22) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.22) [asn: 11377(-0.22), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: dc0f229a359be725e41722c59eb5f3d4@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.75","SPF":"fail"} [2026-05-28 14:14:04] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. , 2026-05-28 14:14:04, 2026-05-28 14:14:04)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, � Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �, 2026-05-28 14:14:04, 2026-05-28 14:14:04)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 14:14:22] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
A query about your eLearning 
Please refer to the guidance in the eLearning reminders 
Received a data rights request 
Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
Received an FOI or MACCS case which requires data protection team input 
Please indicate the response date. Requests with statutory deadlines will be prioritised  
A DPIA/Data Sharing or Processing Agreement for review 
Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
A privacy notice for review 
Please refer to the checklist available here to ensure you have included all necessary information 
Procurement/tender preparation query 
 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
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","to":"","subject":"Automatic reply: Data Subject Access Request - Mr Daniel Joyce","text":"Thank you for emailing the Information Assurance and Data Protection team mailbox. We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. Emails from members of the public: If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly. Emails from Scottish Government staff: If you have: A query about your eLearning Please refer to the guidance in the eLearning reminders Received a data rights request Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised. Received an FOI or MACCS case which requires data protection team input Please indicate the response date. Requests with statutory deadlines will be prioritised A DPIA/Data Sharing or Processing Agreement for review Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. There is also specific guidance on DPIAs and Data sharing that may assist. A privacy notice for review Please refer to the checklist available here to ensure you have included all necessary information Procurement/tender preparation query Please refer to our data controller and processor guidance ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. 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\t\t\t\t\t \t\t\t\t\t\t \t\t\t\t\t\t\t \t\t\t\t\t\t \t\t\t\t\t\t \t\t\t\t\t\t\t \t\t\t\t\t\t \t\t\t\t\t\t \t\t\t\t\t\t\t \t\t\t\t\t\t \t\t\t\t\t
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\t\t\t\tGGC GDP and Legal Requests Only wants to securely exchange medical information with you \t\t\t

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\t\t\t \t\t\tClick here to start › \t\t\t \t\t
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\t\t\t\tWhat is this? \t\t\t

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\t\t\t\tGGC GDP and Legal Requests Only wants to securely exchange medical information with you \t\t\t

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\t\t\t\tClick the button \"Click here to start\" above. When you do so, a login page will open in a new window. You will also receive a one-time password. Follow the instructions on the login page to log in. \t\t\t

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\t\t\t\tDo not delete this email. You will need this email if you want to revisit the web portal again. You will receive a new one-time password every time you log in. \t\t\t

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\t\t\t\tWhenever new information is available, you will be notified via email. \t\t\t

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\t\t\t\tReceived this in error? \t\t\t

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\t\t\t\tThis message is intended only for the addressee and may contain information that is confidential or privileged. Unauthorised use is strictly prohibited and may be unlawful. \t\t\t

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\t \t\t \t \t \t\t \t
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\t\t\t\tNeed further assistance? \t\t\t

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\t\t\t\tIf you cannot log in, or have other queries, please contact GGC GDP and Legal Requests Only directly by using the contact information below. \t\t\t

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\t\t \t\t \t \t\t \t\t \t \t\t \t\t \t \t\t \t\t \t \t
\t\t\tGGC GDP and Legal Requests Only \t\t
\t\t\tMs. Agnes Dickson \t\t
\t\t\tTelephone no: 0141-355-1446 \t\t
\t\t\tEmail address: Imagecopyingservice@ggc.scot.nhs.uk \t\t
\t \t\t \t \t \t\t \t
\t\t\tTracking number: GGCL028379 \t\t
\t\t\tExpiration date: 27 June 2026 \t\t
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\t\t\t\tNote: You can not reply to this email as it is sent from an unmonitored email address. \t\t\t

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\t ","html":" \t \t\t \t \t \t\t \t\t\t \t\t\t\t \t\t\t \t\t
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\t \t\t \t \t \t\t \t
\t\t\t

\t\t\t\tGGC GDP and Legal Requests Only wants to securely exchange medical information with you \t\t\t

\t\t
\t\t\t \t\t\tClick here to start › \t\t\t \t\t
\t\t\t\t\t\t\t
\t \t\t \t \t \t\t \t
\t\t\t

\t\t\t\tWhat is this? \t\t\t

\t\t
\t\t\t

\t\t\t\tGGC GDP and Legal Requests Only wants to securely exchange medical information with you \t\t\t

\t\t
\t \t\t \t\t \t \t \t\t \t\t \t \t \t\t \t\t \t
\t\t\t

\t\t\t\t1 \t\t\t

\t\t		 \t\t\t

\t\t\t\tClick the button \"Click here to start\" above. When you do so, a login page will open in a new window. You will also receive a one-time password. Follow the instructions on the login page to log in. \t\t\t

\t\t
\t\t\t

\t\t\t\t2 \t\t\t

\t\t		 \t\t\t

\t\t\t\tDo not delete this email. You will need this email if you want to revisit the web portal again. You will receive a new one-time password every time you log in. \t\t\t

\t\t
\t\t\t

\t\t\t\t3 \t\t\t

\t\t		 \t\t\t

\t\t\t\tWhenever new information is available, you will be notified via email. \t\t\t

\t\t
\t \t\t \t \t \t\t \t
\t\t\t

\t\t\t\tReceived this in error? \t\t\t

\t\t
\t\t\t

\t\t\t\tThis message is intended only for the addressee and may contain information that is confidential or privileged. Unauthorised use is strictly prohibited and may be unlawful. \t\t\t

\t\t
\t \t\t \t \t \t\t \t
\t\t\t

\t\t\t\tNeed further assistance? \t\t\t

\t\t
\t\t\t

\t\t\t\tIf you cannot log in, or have other queries, please contact GGC GDP and Legal Requests Only directly by using the contact information below. \t\t\t

\t\t
\t\t \t\t \t \t\t \t\t \t \t\t \t\t \t \t\t \t\t \t \t
\t\t\tGGC GDP and Legal Requests Only \t\t
\t\t\tMs. Agnes Dickson \t\t
\t\t\tTelephone no: 0141-355-1446 \t\t
\t\t\tEmail address: Imagecopyingservice@ggc.scot.nhs.uk \t\t
\t \t\t \t \t \t\t \t
\t\t\tTracking number: GGCL028379 \t\t
\t\t\tExpiration date: 27 June 2026 \t\t
\t \t\t \t
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\t\t\t\tNote: You can not reply to this email as it is sent from an unmonitored email address. \t\t\t

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Thu, 28 May 2026 14:14:16 +0000 (UTC) Received-SPF: pass (mx2.lhr.stackcp.net: domain of nhs.net designates 155.231.208.5 as permitted sender) client-ip=155.231.208.5; envelope-from=Burnbank.IEP@nhs.net; helo=hsmail1.nhs.net; Resent-Date: Thu, 28 May 2026 15:14:22 +0100 Resent-From: casemanagement@mmalegal.co.uk Subject: GGC GDP and Legal Requests Only wants to securely exchange medical information with you To: casemanagement@mmalegal.co.uk X-Forwarded-For: Burnbank.IEP@nhs.net casemanagement@mmalegal.co.uk X-Forwarded-To: casemanagement@parse.mmalegal.co.uk X-Originating-IP: 155.231.208.5 X-Priority: 3 (Normal) X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCVD_VIA_SMTP_AUTH(0.00) Symbol: GENERIC_REPUTATION(-0.60) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_REPUTATION(-0.72) Symbol: SPF_REPUTATION_HAM(-0.71) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: HAS_X_PRIO_THREE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: RECEIVED_HELO_LOCALHOST(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: R_DKIM_ALLOW(-1.43) Symbol: IP_REPUTATION_HAM(-0.83) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ARC_NA(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [casemanagement@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:155.231.208.0/27:c] X-Symbol: RCVD_VIA_SMTP_AUTH(0.00); Authenticated hand-off was seen in Received headers X-Symbol: GENERIC_REPUTATION(-0.60) [-0.60913676459644] X-Symbol: ASN(0.00) [asn:8075, ipnet:155.231.208.0/24, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_REPUTATION(-0.72) [-0.72095767646564] X-Symbol: SPF_REPUTATION_HAM(-0.71) [-0.71541456176435] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.net:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.net, reject] X-Symbol: HAS_X_PRIO_THREE(0.00); Message has X-Priority header set to 3 or 4 [3] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: RECEIVED_HELO_LOCALHOST(0.00); Localhost HELO seen in Received header X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [4] X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [nhs.net:s=default] X-Symbol: IP_REPUTATION_HAM(-0.83) [asn: 8075(-0.22), country: US(-0.01), ip: 155.231.208.5(-0.60)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~, 3:~] Message-ID: AED2C56CCD56AA0ED1B045E28D5DC998B14666B4@IEP0LON20GEN001 X-Milter-Del: X-Spam X-Spam-Score: -4.4 (----) X-Stackmail-Forwarder: casemanagement@mmalegal.co.uk X-Virus-Scanned: Debian amavis at nhs.net","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.net : pass, @nhs.net : pass}","from":"\"Image Exchange Portal\" ","envelope":"{\"to\":[\"casemanagement@parse.mmalegal.co.uk\"],\"from\":\"Burnbank.IEP@nhs.net\"}","to":"casemanagement@mmalegal.co.uk","attachments":"1","sender_ip":"185.151.28.76","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpvgpqmhrosn5u1v0V18Y"}} [2026-05-28 14:15:06] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"DSAR-9B6D6774.pdf\",\"name\":\"DSAR-9B6D6774.pdf\",\"type\":\"application/pdf\"},\"attachment2\":{\"filename\":\"a0f57c38-096a-491b-a3ac-aae98e136417_loa.pdf\",\"name\":\"a0f57c38-096a-491b-a3ac-aae98e136417_loa.pdf\",\"type\":\"application/octet-stream\"},\"attachment3\":{\"filename\":\"POOA.png\",\"name\":\"POOA.png\",\"type\":\"image/png\"},\"attachment4\":{\"filename\":\"ID.jpeg\",\"name\":\"ID.jpeg\",\"type\":\"image/jpeg\"}}","html":"

Thank you for your email.

This box is for Subject Access Requests (SARs) only.

If your email is a SAR, please accept this as confirmation that it has been received.

If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months.

Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests.

Your patience is appreciated meantime.

However, if you remain dissatisfied, you can contact the ICO at:
Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk

Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland for further information.

We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order.

The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required.

If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can.

Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/

Regards,

Data Protection Team

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From address is listed in Mailspike RWL - possibly legit [52.101.95.141:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:+, 6:~, 7:~, 8:~, 9:~, 10:~] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: DKIM_REPUTATION(-0.61) [-0.61984827651347] X-Symbol: RCVD_COUNT_SEVEN(0.00); Message has 7-11 Received headers [7] Message-ID: D6a184ddd0000@GON1MSMMSMTP01.spnet.local X-Milter-Del: X-Spam X-Spam-Score: -4.5 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","cc":null,"from":"","subject":"Data Subject Access Request - Mr Daniel Joyce","text":"Thank you for your email. This box is for Subject Access Requests (SARs) only. If your email is a SAR, please accept this as confirmation that it has been received. If your query is in relation to a SAR you have already submitted to Police Scotland, please be advised due to unprecedented demand, the current wait time can be up to 9 months. Please note that we are not able to address and respond to chase up emails as we are focussing our resources on progressing requests. Your patience is appreciated meantime. However, if you remain dissatisfied, you can contact the ICO at: Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 113. Website: www.ico.org.uk Please note that SARs must be accompanied by identification documents or they will not be progressed. Please refer to our website Subject Access Requests - Police Scotland < https://www.scotland.police.uk/access-to-information/data-protection/subject-access-requests/> for further information. We will continue to endeavour to meet the statutory calendar month deadline whenever we can for straightforward requests but otherwise, requests are being dealt with in date order. The best way to ensure a quick response is to avoid broad, wide-ranging requests and instead clearly describe the actual information sought, keeping it to the bare minimum required. If your email is not a SAR, we will pass it on to the correct department and/or offer advice where we can. Always dial 999 in an emergency or call 101/refer to our website for contact details https://www.scotland.police.uk/contact-us/ Regards, Data Protection Team","attachments":"4","dkim":"{@scotland.police.uk : pass}","sender_ip":"185.151.28.83","SPF":"pass","to":"","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpneh6fdof54a6bEGJbGe"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpr2tu9eo90dnr2OboEbK"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjl1gqntum2bnd6sWAXZ"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpn5bo45l7e607c6i4uub"}} [2026-05-28 14:16:15] production.DEBUG: Inbound email data {"attachments":"2","sender_ip":"185.151.28.75","SPF":"fail","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","content-ids":"{\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\":\"attachment2\",\"75e976b3-916e-4f96-8141-0db6a58e99f6\":\"attachment1\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"75e976b3-916e-4f96-8141-0db6a58e99f6\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\"}}","subject":"Re: Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","text":"Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.46); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.83) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.96.24(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.24:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.74) [-0.74519977928378] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.61) [-0.6182150707737] X-Symbol: SPF_REPUTATION_HAM(-0.73) [-0.73297515706604] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LO0P123MB6414497771D5066ED881094BB10A2@LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -4.2 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Enabled=True;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_SiteId=10efe0bd-a030-4bca-809c-b5e6745e499a;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_SetDate=2026-05-25T15:01:32.861Z;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Name=Unprotected - Marked as Sensitive;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_ContentBits=1;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Method=Standard; x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(366016)(376014)(19092799006)(6049299003)(38070700021)(8096899003)(4053099003)(4013099003)(56012099003)(22082099003)(6133799003)(18002099003)(11063799006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|366016|376014|19092799006|6049299003|38070700021|8096899003|4053099003|4013099003|56012099003|22082099003|6133799003|18002099003|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: NfWfQRBm6Se87+QK4v1tmbL3AMlXVgnFkYnIUpD5QzlJD1HhJbdMSd9Hje2ViGvv0YMWq3nx8aNQV/fB1SXSDFsPpfZmGyueO132Kma7VSwC6yIrNus4FcTgowGZPfmgqJ4KyNncQNqigfDRw9tHs1lsiSeQySrv2yNW8/74UimTx9qBDPs0gKJvIaC+5PFdSCT4F+wArvrYW0oCN/6vRFuSt6fuynYlY/tRpXmhcYduBtH5c90cBxPma57vl7Ac6oCsNujTXgY5H1FWLjm7nGX1o3hKPP7P3vwu1MMm5OH63npd0NLT6gjEfKhbCxOjZODZHgl0YkAX+TPTvkihP6SBqckkDUj7+fgFmdcdwpfUFhRuY52PyOqA/u1ZEATenatyUrxKVJjzTRG6v5PHQsQVi4+JkdJ9lNSK9l7wXjSULwdJs0pOaRwjrA5TM7l9QLLuWqSCShwjNJMcf7wfWQlaK0+797LJYecFtO9pIr3H8Tn1SbOcRol7EP5Q+A5ePWNpzTOILKqMoUxyhYxlKEdwnjS17CmYFNVuMUkKzCQshvRE5EffAYJ4qiDHJDtsx3rieQU1Ta6M3pRYPhPVnNjZPME/L7XWV1oYt2DoislBn/O7gpnW4yfG5NSSjzGN60dk5InwTt2eWaxWUSN1X5KCjBjeDbGIsxQkyPNy7xxU256hPkHg6JcnR+7Gq3eZz6CURGQGxh3Vth/kFcAFq/w5jKzWxAXl69+77MMXaRTFkmKwUZbwky2DelQSpW295UvnapbhQcmWZUu9x1fhUIGBYjHrkiBdCkqud/P8yV/Mv4JX4s+7UKMPE05slFbyzsbVeyv5oMrdjvJdkofJPTIa+B6Ttlj9+M/APciRQ9Mr/kneGVuzCRl76DofmQlbgg6fP1zmTU576dCyaZPW591tEfuycXUgpkWPJ9z5UbLVvow71ogQjDKII/PfOFn+SAFySqWYsQzL91jHATFloeQXP/OhGxzL48N4a0uQBOejp8gxLsa519jj3jXu7OnkHB6jF/va7iIxkBzPAtC3LURlLPmJY+RQJqhL15LkundJ4gH2EWJDPzt7QiNIJH0SNLzrk93eur9Ay1IDKH3AspEMbZ2vYiq6FJg1v6iwWyiMG4uHgTQJyg41PFqPwtBRP6G6SrGlqOLkrmavhTPc47MWH+s3go+sTbFGAdISBNxDq+9jDvrmcfgweRRN5RRGT9HCpHh4ryBRL2yqw9TX8D+8GqJbj5wzWMBGpevh1t2clfZCyNJy2Wi94JmDPWMzfL5bouFPCeK4D91RRV8kAGeYlDpzKpCSeToQBXS3fNshywMwK/RQu31paxt+LHuLJZEbdGYuE++LG2TeHHHUsCD8I2Y8HYa3UDFIZMAQmMrirrbjj5pqBYXmn7jNNXtfR1UE1pXGNOFPKVc2UVtuLCtG3qbWeBafV1NNGCFCr11Besd6TinXLgCHXHTwcW/TkL6IXj8hczFponIxP7o6iextYalxnt5pL1bRxoNGfeN+8RAGTsuZCTPlfgyzumkGc0LGF4aM6PweCA/eTAlxBezRtMMYWFjh0fVNI0wChMMT/iGH4LVZhOtArSRXtVPL6JJQY7rauIwysRNmSmXwiBcAEmTVRA6qqw6pYcDFDcqfZtR/ezeP5OO470duIOkC+hQOJPe601pcOByqywp8OYDcADdfcpnky4RpHWNtdrtAUYx4E5n0/npQS6Az8zekLxJcvfNpHxcjlawMrDLiIA== x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 2e00e072-a252-4f53-6122-08deba6e8287 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P123MB6414:EE_|LO0P123MB7005:EE_","dkim":"{@nhs.scot : pass}","to":"\"evidence@mmalegal.co.uk\" ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php5nsuoq83insc61YTCFX"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phprd3lk4gu8taa7XyNO2R"}} [2026-05-28 14:16:15] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 14:16:15, 2026-05-28 14:16:15)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 14:16:15, 2026-05-28 14:16:15)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 14:19:06] production.DEBUG: Inbound email data {"SPF":"fail","from":"Culloden Medical Practice ","subject":"Culloden Medical Practice has sent a copy of your Subject Access Request","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","html":"

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=MF05iEediiKKtu2vthENEFygNxWiK+XdWSvF00wXlNIXF7iYg4V9WOOtXJVI5Ff8414/kcDPxg\t 2Mxfs26KaOTW+AGL6ywRcF2jftQLQ7VXR4sQ5XpIC+EnjuCmU7F+93wmy1lFNENa35KGpwiR8e\t 0Cky8vsPoog44HFPU6KZ/mFj0bFBYjBSZMywopnX/C1y+mv/f9iagQS9jpXIj7p2n+NPiVOo+g\t lAnAIedPz+iBgkIfn2psdaM/zJyRDGO0G20KIt1ZF43rzTzeFTjDndDCCqUyvgRjMXEKLiBOUc\t bXfL2GR2FRQ3TFHh+V+wAGGL5NAY8IW6tcKZHqqfrTTO+g==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1779977545_0041396c7b0a74a2500d193b777e1b18_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779977546;\tbh=EiRnPC6QN0QFC2qqp50pf3/p7Mtq+uHz9ZzT92vo53A=;\tb=P9gXH2UY2j/TxWzOJFIMosbrAGA4tXfySdIMeBtP1q143kR7dz5j086G/M7gyzRIAyzE\t+3szyYVcCVX5FMuoud2ed3IB07FA0qY93nrC1fLLpEGOxP4wCpNwmT3aXL7xBuMEO+SJ8Q\thcwZvn3CIP4XYstamo4lSUvAsAtOVcfHcNmeK7dYQQHNNW8eEBzfYKfdel0eoxqG+NMXrg\tdEYMML03h5kgLyUjko4vY+UXLvuTHY8LfoJZhuqtQukyiPHKmGO7VdU5soNu88U5yvz2Nl\tIra9bG/7eyl6efC42D+ejMc0jY97z9Bp3e02V4oLO3xc41NeMZnY8EuOVn6YgAyw== Date: Thu, 28 May 2026 14:12:26 +0000 (UTC) From: Culloden Medical Practice MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id fLeCi3o-SCu4da8ly7GV2Q for ; Thu, 28 May 2026 14:12:29.861 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSbTI-00000009fwH-0cSk\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 15:12:28 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSbTH-0000000Dc4A-1rWn\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 15:12:27 +0100 Received: by recvd-57b698b956-kcscj with SMTP id recvd-57b698b956-kcscj-1-6A184D4A-16\t2026-05-28 14:12:26.259785915 +0000 UTC m=+2565611.359613468 Received: from [172.31.155.18] (unknown)\tby geopod-ismtpd-canary-0 (SG)\twith ESMTP id xI1v_fdiTHWNCclRPUNnng\tfor ;\tThu, 28 May 2026 14:12:25.940 +0000 (UTC) Received-SPF: pass (mx4.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Thu, 28 May 2026 15:12:27 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Culloden Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.mARdeYPEmq4RmMgIQAOfIFea5D9X9o/PY0g/rYjWsiMGDRBOp4DgT1H9Xq0StbwSpwPp9vTcyucvklAR1fMrNrBwMnOXDaDe+boGLKb6qHEyZnbWLAMKV8+SLTAjkCAnRjYCSNh35yyhcDYjgM1nXf2G2OnPywuQ3eqWTGKJ0r2G77eTQz6DIqGwGUtp5R7EvZqhKxs4/tEmvHy+va6Ggra5fxt8SnqFW1FLI13KwDIhRT3RlsakXawag3NjKRhKNg3MtE8OCiBDj6qeuF1CYA== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: NEURAL_SPAM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.22) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.22) [asn: 11377(-0.22), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: dc0f229a359be725e41722c59eb5f3d4@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.75","to":"MMA Legal ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"� Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �"} [2026-05-28 14:19:06] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. , 2026-05-28 14:19:06, 2026-05-28 14:19:06)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, � Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �, 2026-05-28 14:19:06, 2026-05-28 14:19:06)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 14:20:37] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","from":"data.protection ","subject":"Data Subject Access Request - Ms Carla Mckee","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"data.protection@argyll-bute.gov.uk\"}","text":"Classification : OFFICIAL-SENSITIVE-PERSONAL Dear Investigations Team, Could you please provide the last known address or the area in which your client was living prior to entering care. This information is required to enable us to carry out thorough and accurate searches. Once we receive this information we will be able to log and progress the enquiry. Many thanks Joseph Bennett Legal & Regulatory Support Argyll & Bute Council Tel: 01631567971 ________________________________ Argyll and Bute Council's e-mail system (also used by LiveArgyll) classifies the sensitivity of emails according to the Government Security Classifications. Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not disclose, copy or deliver this message to anyone and any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. In such case, you should destroy this message and kindly notify the sender by reply email. Opinions, conclusions and other information in this message that do not relate to the official business of Argyll and Bute Council or LiveArgyll shall be understood as neither given nor endorsed by them. All communications sent to or from Argyll and Bute Council or LiveArgyll may be subject to recording and/or monitoring in accordance with relevant legislation. This email has been scanned for viruses, vandals and malicious content.","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.75","html":"

Classification : OFFICIAL-SENSITIVE-PERSONAL


Dear Investigations Team,

 

Could you please provide the last known address or the area in which your client was living prior to entering care. This information is required to enable us to carry out thorough and accurate searches.

 

Once we receive this information we will be able to log and progress the enquiry.

 

Many thanks

 

Joseph Bennett

Legal & Regulatory Support

Argyll & Bute Council

Tel: 01631567971

 



Argyll and Bute Council's e-mail system (also used by LiveArgyll) classifies the sensitivity of emails according to the Government Security Classifications.

Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not disclose, copy or deliver this message to anyone and any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful.

In such case, you should destroy this message and kindly notify the sender by reply email. Opinions, conclusions and other information in this message that do not relate to the official business of Argyll and Bute Council or LiveArgyll shall be understood as neither given nor endorsed by them.

All communications sent to or from Argyll and Bute Council or LiveArgyll may be subject to recording and/or monitoring in accordance with relevant legislation.

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Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



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 ","SPF":"softfail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","content-ids":"{\"1c89986d-35a9-4842-917f-679cea94bbcf\":\"attachment1\",\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\":\"attachment2\",\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\":\"attachment3\",\"f1e4b142-8979-4bba-b309-32bd06fd0416\":\"attachment4\"}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/related, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.121:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.95) [-0.95157500175457] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: GENERIC_REPUTATION(-0.58) [-0.585784299002] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94205485834976] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: REPLY(-4.00) X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.121(-0.58)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~, 8:~, 9:~] Message-ID: CWXP265MB3255AD6F1934C6CFD3F5E0E2DE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -17.7 (-----------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(366016)(6049299003)(376014)(1800799024)(786006)(38070700021)(13003099007)(11063799006)(5023799004)(56012099006)(4143699003)(3023799007)(8096899003)(22082099003)(18002099003)(4013099003)(4053099003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|366016|6049299003|376014|1800799024|786006|38070700021|13003099007|11063799006|5023799004|56012099006|4143699003|3023799007|8096899003|22082099003|18002099003|4013099003|4053099003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0713ea3f-d25f-4cfe-6911-08debcbd8d73 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO2P265MB7275:EE_","to":"\"evidence@mmalegal.co.uk\" ","dkim":"{@south-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phppc5epepthbsndHV4Yt2"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpe18287jm4n2ubObiPRe"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php3f55j34mllfsbP7EMBg"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjthpt3abllfrbBzzsIA"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/php0d3tm24j59smcUhpKJ5"}} [2026-05-28 14:21:10] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

ERS Gold Award

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Josephs, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Josephs, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 14:21:10, 2026-05-28 14:21:10)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Visit our web site at www.south-ayrshire.gov.uk


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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 14:21:10, 2026-05-28 14:21:10)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 14:21:15] production.DEBUG: Inbound email data {"attachments":"1","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"type\":\"application/pdf\"}}","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




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DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.74(-0.58)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); 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msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(6049299003)(376014)(1800799024)(366016)(13003099007)(8096899003)(22082099003)(18002099003)(38070700021)(4053099003)(11063799006)(4143699003)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|6049299003|376014|1800799024|366016|13003099007|8096899003|22082099003|18002099003|38070700021|4053099003|11063799006|4143699003|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 09abcdd0-d4dc-4bbb-8d84-08debcbb990f x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@south-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","from":"DataProtection ","subject":"SAR 2026 86 - Response","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpg60jcdu2hg7r9f46YUB"}} [2026-05-28 14:21:15] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 14:21:15, 2026-05-28 14:21:15)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 14:21:15, 2026-05-28 14:21:15)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 14:22:29] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"data.protection@argyll-bute.gov.uk\"}","html":"

Classification : OFFICIAL-SENSITIVE-PERSONAL


Dear Investigations Team,

 

Could you please provide the last known address or the area in which your client was living prior to entering care. This information is required to enable us to carry out thorough and accurate searches.

 

Once we receive this information we will be able to log and progress the enquiry.

 

Many thanks

 

Joseph Bennett

Legal & Regulatory Support

Argyll & Bute Council

Tel: 01631567971



Argyll and Bute Council's e-mail system (also used by LiveArgyll) classifies the sensitivity of emails according to the Government Security Classifications.

Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not disclose, copy or deliver this message to anyone and any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful.

In such case, you should destroy this message and kindly notify the sender by reply email. Opinions, conclusions and other information in this message that do not relate to the official business of Argyll and Bute Council or LiveArgyll shall be understood as neither given nor endorsed by them.

All communications sent to or from Argyll and Bute Council or LiveArgyll may be subject to recording and/or monitoring in accordance with relevant legislation.

This email has been scanned for viruses, vandals and malicious content. ","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","dkim":"{@argyll-bute.gov.uk : pass, @argyll-bute.gov.uk : fail (body hash did not verify)}","from":"data.protection ","subject":"Data Subject Access Request - Mr James William Mcconnell","text":"Classification : OFFICIAL-SENSITIVE-PERSONAL Dear Investigations Team, Could you please provide the last known address or the area in which your client was living prior to entering care. This information is required to enable us to carry out thorough and accurate searches. Once we receive this information we will be able to log and progress the enquiry. Many thanks Joseph Bennett Legal & Regulatory Support Argyll & Bute Council Tel: 01631567971 ________________________________ Argyll and Bute Council's e-mail system (also used by LiveArgyll) classifies the sensitivity of emails according to the Government Security Classifications. Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not disclose, copy or deliver this message to anyone and any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. In such case, you should destroy this message and kindly notify the sender by reply email. Opinions, conclusions and other information in this message that do not relate to the official business of Argyll and Bute Council or LiveArgyll shall be understood as neither given nor endorsed by them. 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If you have any queries about your report, please contact Culloden Medical Practice. � �","html":"

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

","sender_ip":"185.151.28.75","SPF":"fail","subject":"Culloden Medical Practice has sent a copy of your Subject Access Request","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=J9iL/PVbm1/1T/wTzyIE0oyccQx28KARa+xNweB7j+k=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=GsSLcUUPQEjnUyRcixBZcx9PgWlOOhPW+0kaPYxkFBQ1jymzo7NSzvoz5eLs9W00sPCLL4l8UY\t sJD9qhx3yzaGS9LFW3eWT5uBr30YqOD2kwr2opmplJSLxna+linA5UJifVDCiHHoLMjdEMJ9YV\t 8tY8rirK1LB310BR1MSNbO+cp1hPKrQSDDjiqWhLRp7zSHfNNXBP0K5T5eFuuqsyqLXz/UiJf0\t uTmdUnFpLfc/i7mN0A5rSr+3tnK06P1Yh56CAZsn7v/9pSSPUHuw48m5iaAprSe52wPh+85Crr\t XqpIPCTRwrGGFIqYbifBZKi41VyAQ/NFSHAyhyEbuCn3Ag==; 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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=MF05iEediiKKtu2vthENEFygNxWiK+XdWSvF00wXlNIXF7iYg4V9WOOtXJVI5Ff8414/kcDPxg\t 2Mxfs26KaOTW+AGL6ywRcF2jftQLQ7VXR4sQ5XpIC+EnjuCmU7F+93wmy1lFNENa35KGpwiR8e\t 0Cky8vsPoog44HFPU6KZ/mFj0bFBYjBSZMywopnX/C1y+mv/f9iagQS9jpXIj7p2n+NPiVOo+g\t lAnAIedPz+iBgkIfn2psdaM/zJyRDGO0G20KIt1ZF43rzTzeFTjDndDCCqUyvgRjMXEKLiBOUc\t bXfL2GR2FRQ3TFHh+V+wAGGL5NAY8IW6tcKZHqqfrTTO+g==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1779977545_0041396c7b0a74a2500d193b777e1b18_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779977546;\tbh=EiRnPC6QN0QFC2qqp50pf3/p7Mtq+uHz9ZzT92vo53A=;\tb=P9gXH2UY2j/TxWzOJFIMosbrAGA4tXfySdIMeBtP1q143kR7dz5j086G/M7gyzRIAyzE\t+3szyYVcCVX5FMuoud2ed3IB07FA0qY93nrC1fLLpEGOxP4wCpNwmT3aXL7xBuMEO+SJ8Q\thcwZvn3CIP4XYstamo4lSUvAsAtOVcfHcNmeK7dYQQHNNW8eEBzfYKfdel0eoxqG+NMXrg\tdEYMML03h5kgLyUjko4vY+UXLvuTHY8LfoJZhuqtQukyiPHKmGO7VdU5soNu88U5yvz2Nl\tIra9bG/7eyl6efC42D+ejMc0jY97z9Bp3e02V4oLO3xc41NeMZnY8EuOVn6YgAyw== Date: Thu, 28 May 2026 14:12:26 +0000 (UTC) From: Culloden Medical Practice MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id fLeCi3o-SCu4da8ly7GV2Q for ; Thu, 28 May 2026 14:12:29.861 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSbTI-00000009fwH-0cSk\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 15:12:28 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSbTH-0000000Dc4A-1rWn\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 15:12:27 +0100 Received: by recvd-57b698b956-kcscj with SMTP id recvd-57b698b956-kcscj-1-6A184D4A-16\t2026-05-28 14:12:26.259785915 +0000 UTC m=+2565611.359613468 Received: from [172.31.155.18] (unknown)\tby geopod-ismtpd-canary-0 (SG)\twith ESMTP id xI1v_fdiTHWNCclRPUNnng\tfor ;\tThu, 28 May 2026 14:12:25.940 +0000 (UTC) Received-SPF: pass (mx4.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Thu, 28 May 2026 15:12:27 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Culloden Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.mARdeYPEmq4RmMgIQAOfIFea5D9X9o/PY0g/rYjWsiMGDRBOp4DgT1H9Xq0StbwSpwPp9vTcyucvklAR1fMrNrBwMnOXDaDe+boGLKb6qHEyZnbWLAMKV8+SLTAjkCAnRjYCSNh35yyhcDYjgM1nXf2G2OnPywuQ3eqWTGKJ0r2G77eTQz6DIqGwGUtp5R7EvZqhKxs4/tEmvHy+va6Ggra5fxt8SnqFW1FLI13KwDIhRT3RlsakXawag3NjKRhKNg3MtE8OCiBDj6qeuF1CYA== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: NEURAL_SPAM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.22) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.22) [asn: 11377(-0.22), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: dc0f229a359be725e41722c59eb5f3d4@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}"} [2026-05-28 14:24:07] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. , 2026-05-28 14:24:07, 2026-05-28 14:24:07)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, � Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �, 2026-05-28 14:24:07, 2026-05-28 14:24:07)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 14:26:17] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.117;\tiprev=pass (mail-ukwestazon11022117.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.117;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.101.117 ARC-Authentication-Results: i=1; mx.microsoft.com 1; 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DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.67); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.75) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.101.117(-0.52)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.117:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.94) [-0.94327712130998] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.53) [-0.53806449406665] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94082002983735] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: CWXP265MB325526464CEF4103E90350F7DE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.6 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(6049299003)(376014)(1800799024)(366016)(13003099007)(8096899003)(22082099003)(18002099003)(38070700021)(4053099003)(11063799006)(4143699003)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|6049299003|376014|1800799024|366016|13003099007|8096899003|22082099003|18002099003|38070700021|4053099003|11063799006|4143699003|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ef297abc-c7a4-419a-3dbf-08debcbc3387 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","from":"DataProtection ","subject":"SAR 2026 87 - Response","SPF":"softfail","dkim":"{@south-ayrshire.gov.uk : pass}","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"type\":\"application/pdf\"}}","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","attachments":"1","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php30l7svedlonb3aoW2Fp"}} [2026-05-28 14:26:17] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 14:26:17, 2026-05-28 14:26:17)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 14:26:17, 2026-05-28 14:26:17)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 14:29:09] production.DEBUG: Inbound email data {"to":"MMA Legal ","subject":"Culloden Medical Practice has sent a copy of your Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","from":"Culloden Medical Practice ","text":"� Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �","html":"

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=MF05iEediiKKtu2vthENEFygNxWiK+XdWSvF00wXlNIXF7iYg4V9WOOtXJVI5Ff8414/kcDPxg\t 2Mxfs26KaOTW+AGL6ywRcF2jftQLQ7VXR4sQ5XpIC+EnjuCmU7F+93wmy1lFNENa35KGpwiR8e\t 0Cky8vsPoog44HFPU6KZ/mFj0bFBYjBSZMywopnX/C1y+mv/f9iagQS9jpXIj7p2n+NPiVOo+g\t lAnAIedPz+iBgkIfn2psdaM/zJyRDGO0G20KIt1ZF43rzTzeFTjDndDCCqUyvgRjMXEKLiBOUc\t bXfL2GR2FRQ3TFHh+V+wAGGL5NAY8IW6tcKZHqqfrTTO+g==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1779977545_0041396c7b0a74a2500d193b777e1b18_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779977546;\tbh=EiRnPC6QN0QFC2qqp50pf3/p7Mtq+uHz9ZzT92vo53A=;\tb=P9gXH2UY2j/TxWzOJFIMosbrAGA4tXfySdIMeBtP1q143kR7dz5j086G/M7gyzRIAyzE\t+3szyYVcCVX5FMuoud2ed3IB07FA0qY93nrC1fLLpEGOxP4wCpNwmT3aXL7xBuMEO+SJ8Q\thcwZvn3CIP4XYstamo4lSUvAsAtOVcfHcNmeK7dYQQHNNW8eEBzfYKfdel0eoxqG+NMXrg\tdEYMML03h5kgLyUjko4vY+UXLvuTHY8LfoJZhuqtQukyiPHKmGO7VdU5soNu88U5yvz2Nl\tIra9bG/7eyl6efC42D+ejMc0jY97z9Bp3e02V4oLO3xc41NeMZnY8EuOVn6YgAyw== Date: Thu, 28 May 2026 14:12:26 +0000 (UTC) From: Culloden Medical Practice MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id fLeCi3o-SCu4da8ly7GV2Q for ; Thu, 28 May 2026 14:12:29.861 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSbTI-00000009fwH-0cSk\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 15:12:28 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSbTH-0000000Dc4A-1rWn\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 15:12:27 +0100 Received: by recvd-57b698b956-kcscj with SMTP id recvd-57b698b956-kcscj-1-6A184D4A-16\t2026-05-28 14:12:26.259785915 +0000 UTC m=+2565611.359613468 Received: from [172.31.155.18] (unknown)\tby geopod-ismtpd-canary-0 (SG)\twith ESMTP id xI1v_fdiTHWNCclRPUNnng\tfor ;\tThu, 28 May 2026 14:12:25.940 +0000 (UTC) Received-SPF: pass (mx4.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Thu, 28 May 2026 15:12:27 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Culloden Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.mARdeYPEmq4RmMgIQAOfIFea5D9X9o/PY0g/rYjWsiMGDRBOp4DgT1H9Xq0StbwSpwPp9vTcyucvklAR1fMrNrBwMnOXDaDe+boGLKb6qHEyZnbWLAMKV8+SLTAjkCAnRjYCSNh35yyhcDYjgM1nXf2G2OnPywuQ3eqWTGKJ0r2G77eTQz6DIqGwGUtp5R7EvZqhKxs4/tEmvHy+va6Ggra5fxt8SnqFW1FLI13KwDIhRT3RlsakXawag3NjKRhKNg3MtE8OCiBDj6qeuF1CYA== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: NEURAL_SPAM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.22) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.22) [asn: 11377(-0.22), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: dc0f229a359be725e41722c59eb5f3d4@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","SPF":"fail"} [2026-05-28 14:29:09] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. , 2026-05-28 14:29:09, 2026-05-28 14:29:09)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, � Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �, 2026-05-28 14:29:09, 2026-05-28 14:29:09)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 14:31:05] production.DEBUG: Inbound email data {"html":"
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"fail","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"0c45dcdf-d85a-4378-bc79-244f3294513e\"}}","content-ids":"{\"0c45dcdf-d85a-4378-bc79-244f3294513e\":\"attachment1\"}","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.94) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.37(-0.71)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.37:from] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69476090258682] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.71) [-0.71964368071491] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67952298385301] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687AEC174D2D5AA7968D2E69A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|69100299015|1800799024|376014|6049299003|366016|19092799006|18002099003|4053099003|4013099003|11063799006|5023799004|56012099006|22082099003|6133799003|8096899003|38070700021; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 5c72ca82-610a-4ca2-070f-08debcb1f530 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB2687:EE_|LO4P123MB6741:EE_","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","subject":"Re: Data Subject Access Request - Ms Tonie Marie Mcalister","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php2ccso0slrl3g2rJyYdx"}} [2026-05-28 14:31:05] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 14:31:05, 2026-05-28 14:31:05)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 14:31:05, 2026-05-28 14:31:05)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 14:33:57] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=north-ayrshire.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.100.142;\tiprev=pass (mail-ukwestazon11021142.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.142;\tspf=pass smtp.mailfrom=north-ayrshire.gov.uk;\tdkim=pass header.d=north-ayrshire.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.100.142 ARC-Authentication-Results: i=1; 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During our search we were advised that files have previously deposited by Glasgow City Council. You can find information below: Subject Access Request - Glasgow City Council If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed. Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns. Yours sincerely Regards, Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: evidence@mmalegal.co.uk Sent: 28 May 2026 11:29 To: SARHSCP Subject: Re: SAR NAC7/8967 - Edward Mcguigan Good afternoon, Many thanks for your email. Unfortunately, we are unable to provide any further photographic identification. I note that a copy of our client's identification was submitted with the initial DSAR request and signed form of authority. I understand your internal policies may request multiple forms of ID, but this is not a requirement under the Data Protection Act 2018 and UK GDPR. In addition, the ICO guidance is extremely clear on this point. Your request for another form of ID is unnecessary, unreasonable, and is not proportionate to the request we have made for our client's data. There can be no reasonable doubt about our client's identification, and given the evidence we have already provided, we expect to receive all requested information and documents you are in control of. Should you disagree with our position, we expect to receive a substantive and reasoned response specifying exactly what ICO guidance or statutory authority you are relying upon in requesting multiple forms of identification. In the absence of which, we expect to receive the information within the defined timescales. If we do not receive a prompt response to this email with the requested authorities and guidance you are relying upon, and do not receive the requested information in the coming weeks, we will have little option but to submit a complaint to the ICO - this will be submitted without further notice to yourself. We trust this will not be necessary and look forward to hearing from you as soon as possible. If you wish to discuss this email via telephone, please contact me on 0161 563 0816 and we would be happy to have a pragmatic discussion to overcome this issue. I look forward to hearing from you. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image002.png@01DCEEB6.CA32AED0][cid:image003.png@01DCEEB6.CA32AED0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: SARHSCP > Sent: 26 May 2026 2:50 PM To: evidence@mmalegal.co.uk > Subject: FW: SAR NAC7/8967 - Edward Mcguigan Good afternoon Further to our email below we would be grateful to receive the requested ID documents as soon as possible. If we do not receive the documents within 2 weeks, your subject access case will be closed. If, however, you can provide the documents in the future we will be happy to reopen your case. If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed. Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns Regards Lynne Ferguson, Manager Business Administration Health & Social Care Partnership 5th Floor, Cunninghame House IRVINE KA12 8EE Tel: 01294 317700 [cid:image004.png@01DCEEB6.CA32AED0] From: SARHSCP > Sent: 15 May 2026 13:46 To: evidence@mmalegal.co.uk Subject: SAR NAC7/8967 - Edward Mcguigan Good afternoon We write to acknowledge receipt of your request for access to personal information dated 12/05/26 and can advise that your request will be dealt with under the Council's Subject Access Request procedures. In order that your request can be processed further we would be grateful if you could provide a signed form of ID for your client. These can be copies of - Passport, Driver's Licence, Employer's or Student card, Unemployment Benefit Card or Council Rent Book. At least one of the documents must contain a signature for comparison with the one on your request/mandate form. Please do not send the original documents. These can be returned to SARHSCP@north-ayrshire.gov.uk If one of these documents is not available, we can accept a photo of the signature on the back of a bank card, with account details redacted. On receipt of your completed information, we will ensure that your request is passed to the appropriate Manager to be dealt with. Regards Lynne Ferguson, Manager Business Administration Health & Social Care Partnership 5th Floor, Cunninghame House IRVINE KA12 8EE Tel: 01294 317700 [cid:image001.png@01DCE470.B6E9FBD0] From: MMA Legal > Sent: 12 May 2026 13:52 To: Data Protection Officer (shared mailbox) > Subject: Data Subject Access Request - Mr Edward Mcguigan You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Edward Mcguigan Client Address: Flat 11B, 154 Broomhill Drive, Glasgow, G11 7NF Client Reference: 100020 Date of Birth: 08/02/1970 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craig residential school: 1979 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ________________________________ ** Please help reduce waste. Don't print this email unless absolutely necessary. ** This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation. If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer. Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited. Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring. North Ayrshire Council Website","html":"

Good afternoon,

 

Subject Access Request

 

Further to your subject access request I write to advise that following an extensive search unfortunately no records relating to Edward McGuigan have been found.    

 

During our search we were advised that files have previously deposited by Glasgow City Council. You can find information below: Subject Access Request - Glasgow City Council

 

If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed.

 

Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns.

 

Yours sincerely

 

 

Regards,

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:29
To: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Subject: Re: SAR NAC7/8967 - Edward Mcguigan

 

Good afternoon, 

 

Many thanks for your email. 

 

Unfortunately, we are unable to provide any further photographic identification. I note that a copy of our client's identification was submitted with the initial DSAR request and signed form of authority. 

 

I understand your internal policies may request multiple forms of ID, but this is not a requirement under the Data Protection Act 2018 and UK GDPR. 

 

In addition, the ICO guidance is extremely clear on this point. Your request for another form of ID is unnecessary, unreasonable, and is not proportionate to the request we have made for our client's data. 

 

There can be no reasonable doubt about our client's identification, and given the evidence we have already provided, we expect to receive all requested information and documents you are in control of. 

 

Should you disagree with our position, we expect to receive a substantive and reasoned response specifying exactly what ICO guidance or statutory authority you are relying upon in requesting multiple forms of identification. In the absence of which, we expect to receive the information within the defined timescales. 

 

If we do not receive a prompt response to this email with the requested authorities and guidance you are relying upon, and do not receive the requested information in the coming weeks, we will have little option but to submit a complaint to the ICO - this will be submitted without further notice to yourself. 

 

We trust this will not be necessary and look forward to hearing from you as soon as possible. 

 

If you wish to discuss this email via telephone, please contact me on 0161 563 0816 and we would be happy to have a pragmatic discussion to overcome this issue. 

 

I look forward to hearing from you. 

 

Kind regards, 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 26 May 2026 2:50 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: FW: SAR NAC7/8967 - Edward Mcguigan

 

Good afternoon

Further to our email below we would be grateful to receive the requested ID documents as soon as possible.

If we do not receive the documents within 2 weeks, your subject access case will be closed.  If, however, you can provide the documents in the future we will be happy to reopen your case.

If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed.

Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns

Regards

 

Lynne Ferguson, Manager Business Administration

Health & Social Care Partnership

5th Floor, Cunninghame House

IRVINE

KA12 8EE

Tel: 01294 317700

 

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 15 May 2026 13:46
To: evidence@mmalegal.co.uk
Subject: SAR NAC7/8967 - Edward Mcguigan

 

Good afternoon

We write to acknowledge receipt of your request for access to personal information dated 12/05/26 and can advise that your request will be dealt with under the Council’s Subject Access Request procedures.

In order that your request can be processed further we would be grateful if you could provide a signed form of ID for your client. These can be copies of - Passport, Driver’s Licence, Employer’s or Student card, Unemployment Benefit Card or Council Rent Book. At least one of the documents must contain a signature for comparison with the one on your request/mandate form. Please do not send the original documents. These can be returned to SARHSCP@north-ayrshire.gov.uk

If one of these documents is not available, we can accept a photo of the signature on the back of a bank card, with account details redacted.

On receipt of your completed information, we will ensure that your request is passed to the appropriate Manager to be dealt with.

Regards

 

 

Lynne Ferguson, Manager Business Administration

Health & Social Care Partnership

5th Floor, Cunninghame House

IRVINE

KA12 8EE

Tel: 01294 317700

 

 

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 12 May 2026 13:52
To: Data Protection Officer (shared mailbox) <dataprotectionofficer@north-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Edward Mcguigan

 

You don't often get email from evidence@mmalegal.co.uk. Learn why this is important

 

Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe.

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Edward Mcguigan
Client Address: Flat 11B, 154 Broomhill Drive, Glasgow, G11 7NF
Client Reference: 100020
Date of Birth: 08/02/1970
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craig residential school: 1979



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

** Please help reduce waste. Don't print this email unless absolutely necessary. **

This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation.

If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer.

Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited.

Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring.

North Ayrshire Council Website

","sender_ip":"185.151.28.75","from":"SARHSCP ","attachment-info":"{\"attachment1\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCEEB6.CA32AED0\"},\"attachment2\":{\"filename\":\"image003.png\",\"name\":\"image003.png\",\"type\":\"image/png\",\"content-id\":\"image003.png@01DCEEB6.CA32AED0\"},\"attachment3\":{\"filename\":\"image004.png\",\"name\":\"image004.png\",\"type\":\"image/png\",\"content-id\":\"image004.png@01DCEEB6.CA32AED0\"},\"attachment4\":{\"filename\":\"image005.jpg\",\"name\":\"image005.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image005.jpg@01DCEEB6.CA32AED0\"}}","attachments":"4","dkim":"{@north-ayrshire.gov.uk : pass}","subject":"SAR8 NAC7/8967 - Edward Mcguigan","content-ids":"{\"image002.png@01DCEEB6.CA32AED0\":\"attachment1\",\"image003.png@01DCEEB6.CA32AED0\":\"attachment2\",\"image004.png@01DCEEB6.CA32AED0\":\"attachment3\",\"image005.jpg@01DCEEB6.CA32AED0\":\"attachment4\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\",\"filename\":\"UTF-8\"}","SPF":"softfail","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpgej47t7tjblvdndX4Ro"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php04uc10l54r3kaCfAmBd"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phppubm7sr4j6mueqU7kE1"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpgh3qhvik7f6n01rRoM5"}} [2026-05-28 14:36:06] production.DEBUG: Inbound email data {"subject":"Re: MMA Legal - Proof of name change","envelope":"{\"to\":[\"casemanagement@parse.mmalegal.co.uk\"],\"from\":\"yvonnejami18@outlook.com\"}","text":"Thank you , looking forward hearing from you Sent from Outlook for iOS ________________________________ From: casemanagement@mmalegal.co.uk Sent: Thursday, May 28, 2026 3:30:08 PM To: Yvonne Jamieson Subject: Re: MMA Legal - Proof of name change Thank you Yvonne, We have uploade this to your case file and will be in touch in due course Kind regards, Aaron MMA Legal MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY. This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ________________________________ From: Yvonne Jamieson Sent: 28 May 2026 2:20 PM To: casemanagement@mmalegal.co.uk Subject: Re: MMA Legal - Proof of name change Here is a copy of my marriage certificate but I am now divorced which I do have a decree for Sent from Outlook for iOS ________________________________ From: casemanagement@mmalegal.co.uk Sent: Thursday, May 28, 2026 2:18:45 PM To: yvonnejami18@outlook.com Subject: MMA Legal - Proof of name change Good afternoon Yvonne, Following on from our phone call; we require a proof of name change previously known before 'Jamieson' in order to match records received and additional information required. Could you please reply back to this email with the attached required document in order for us to keep progress moving with your case Thank you for your cooperation Kind regards, Aaron MMA Legal MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY. This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 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Thank you , looking forward hearing from you 

Sent from Outlook for iOS
From: casemanagement@mmalegal.co.uk <casemanagement@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 3:30:08 PM
To: Yvonne Jamieson <yvonnejami18@outlook.com>
Subject: Re: MMA Legal - Proof of name change
 
Thank you Yvonne,

We have uploade this to your case file and will be in touch in due course

Kind regards,
Aaron
MMA Legal

MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY.

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

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From: Yvonne Jamieson <yvonnejami18@outlook.com>
Sent: 28 May 2026 2:20 PM
To: casemanagement@mmalegal.co.uk <casemanagement@mmalegal.co.uk>
Subject: Re: MMA Legal - Proof of name change
 
Here is a copy of my marriage certificate but I am now divorced which I do have a decree  for 

Sent from Outlook for iOS
From: casemanagement@mmalegal.co.uk <casemanagement@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 2:18:45 PM
To: yvonnejami18@outlook.com <yvonnejami18@outlook.com>
Subject: MMA Legal - Proof of name change
 
Good afternoon Yvonne, 

Following on from our phone call; we require a proof of name change previously known before 'Jamieson' in order to match records received and additional information required. 

Could you please reply back to this email with the attached required document in order for us to keep progress moving with your case

Thank you for your cooperation

Kind regards,
Aaron
MMA Legal

MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY.

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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boundary=\"_=_swift_v4_1779977545_0041396c7b0a74a2500d193b777e1b18_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779977546;\tbh=EiRnPC6QN0QFC2qqp50pf3/p7Mtq+uHz9ZzT92vo53A=;\tb=P9gXH2UY2j/TxWzOJFIMosbrAGA4tXfySdIMeBtP1q143kR7dz5j086G/M7gyzRIAyzE\t+3szyYVcCVX5FMuoud2ed3IB07FA0qY93nrC1fLLpEGOxP4wCpNwmT3aXL7xBuMEO+SJ8Q\thcwZvn3CIP4XYstamo4lSUvAsAtOVcfHcNmeK7dYQQHNNW8eEBzfYKfdel0eoxqG+NMXrg\tdEYMML03h5kgLyUjko4vY+UXLvuTHY8LfoJZhuqtQukyiPHKmGO7VdU5soNu88U5yvz2Nl\tIra9bG/7eyl6efC42D+ejMc0jY97z9Bp3e02V4oLO3xc41NeMZnY8EuOVn6YgAyw== Date: Thu, 28 May 2026 14:12:26 +0000 (UTC) From: Culloden Medical Practice MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id fLeCi3o-SCu4da8ly7GV2Q for ; Thu, 28 May 2026 14:12:29.861 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSbTI-00000009fwH-0cSk\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 15:12:28 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSbTH-0000000Dc4A-1rWn\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 15:12:27 +0100 Received: by recvd-57b698b956-kcscj with SMTP id recvd-57b698b956-kcscj-1-6A184D4A-16\t2026-05-28 14:12:26.259785915 +0000 UTC m=+2565611.359613468 Received: from [172.31.155.18] (unknown)\tby geopod-ismtpd-canary-0 (SG)\twith ESMTP id xI1v_fdiTHWNCclRPUNnng\tfor ;\tThu, 28 May 2026 14:12:25.940 +0000 (UTC) Received-SPF: pass (mx4.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Thu, 28 May 2026 15:12:27 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Culloden Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.mARdeYPEmq4RmMgIQAOfIFea5D9X9o/PY0g/rYjWsiMGDRBOp4DgT1H9Xq0StbwSpwPp9vTcyucvklAR1fMrNrBwMnOXDaDe+boGLKb6qHEyZnbWLAMKV8+SLTAjkCAnRjYCSNh35yyhcDYjgM1nXf2G2OnPywuQ3eqWTGKJ0r2G77eTQz6DIqGwGUtp5R7EvZqhKxs4/tEmvHy+va6Ggra5fxt8SnqFW1FLI13KwDIhRT3RlsakXawag3NjKRhKNg3MtE8OCiBDj6qeuF1CYA== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: NEURAL_SPAM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.22) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.22) [asn: 11377(-0.22), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: dc0f229a359be725e41722c59eb5f3d4@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","SPF":"fail","from":"Culloden Medical Practice ","subject":"Culloden Medical Practice has sent a copy of your Subject Access Request","text":"� Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �","html":"

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

","to":"MMA Legal ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75"} [2026-05-28 14:37:30] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. , 2026-05-28 14:37:30, 2026-05-28 14:37:30)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, � Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �, 2026-05-28 14:37:30, 2026-05-28 14:37:30)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 14:42:05] production.DEBUG: Inbound email data {"from":"SARHSCP ","content-ids":"{\"image002.png@01DCEEB8.81FB8590\":\"attachment1\",\"image003.png@01DCEEB8.81FB8590\":\"attachment2\",\"image004.jpg@01DCEEB8.81FB8590\":\"attachment3\"}","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sarhscp@north-ayrshire.gov.uk\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=north-ayrshire.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.100.128;\tiprev=pass (mail-ukwestazon11021128.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.128;\tspf=pass smtp.mailfrom=north-ayrshire.gov.uk;\tdkim=pass header.d=north-ayrshire.gov.uk header.s=selector1 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Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-ukwestazon11021128.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.128;\tspf=pass smtp.mailfrom=north-ayrshire.gov.uk;\tdkim=pass header.d=north-ayrshire.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.100.128 Content-Type: multipart/related; boundary=\"_006_LOCP265MB8610DFD9B0D2C86D7D0B9539B3092LOCP265MB8610GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=north-ayrshire.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=aKnVvsWigIH2IsK7/orLWK9AfZ+emIZ6QT5OX0V26xM=; 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From address is listed in Mailspike RWL - possibly legit [52.101.100.128:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [north-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.93) [-0.93604410258308] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~, 6:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.65) [-0.65817224598187] X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: SPF_REPUTATION_HAM(-0.93) [-0.93650521623976] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [north-ayrshire.gov.uk:+] Message-ID: 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-senderadcheck: 1 x-ms-exchange-sharedmailbox-routingagent-processed: True x-ms-office365-filtering-correlation-id: 0f799553-d93b-459a-136c-08debcc74460 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOCP265MB8610:EE_|LOBP265MB9139:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\",\"filename\":\"UTF-8\"}","dkim":"{@north-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","SPF":"softfail","subject":"SAR8 NAC78020 Logan","attachment-info":"{\"attachment1\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCEEB8.81FB8590\"},\"attachment2\":{\"filename\":\"image003.png\",\"name\":\"image003.png\",\"type\":\"image/png\",\"content-id\":\"image003.png@01DCEEB8.81FB8590\"},\"attachment3\":{\"filename\":\"image004.jpg\",\"name\":\"image004.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image004.jpg@01DCEEB8.81FB8590\"}}","text":"Good afternoon, Subject Access Request Further to your subject access request I write to advise that following an extensive search unfortunately no records relating to Georgina Logan have been found. If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed. Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns. Regards, Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: evidence@mmalegal.co.uk Sent: 28 May 2026 11:29 To: SARHSCP Subject: Re: Notification of Closure - SAR NAC78020 Logan Good afternoon, Many thanks for your email. Unfortunately, we are unable to provide any further photographic identification. I note that a copy of our client's identification was submitted with the initial DSAR request and signed form of authority. I understand your internal policies may request multiple forms of ID, but this is not a requirement under the Data Protection Act 2018 and UK GDPR. In addition, the ICO guidance is extremely clear on this point. Your request for another form of ID is unnecessary, unreasonable, and is not proportionate to the request we have made for our client's data. There can be no reasonable doubt about our client's identification, and given the evidence we have already provided, we expect to receive all requested information and documents you are in control of. Should you disagree with our position, we expect to receive a substantive and reasoned response specifying exactly what ICO guidance or statutory authority you are relying upon in requesting multiple forms of identification. In the absence of which, we expect to receive the information within the defined timescales. If we do not receive a prompt response to this email with the requested authorities and guidance you are relying upon, and do not receive the requested information in the coming weeks, we will have little option but to submit a complaint to the ICO - this will be submitted without further notice to yourself. We trust this will not be necessary and look forward to hearing from you as soon as possible. If you wish to discuss this email via telephone, please contact me on 0161 563 0816 and we would be happy to have a pragmatic discussion to overcome this issue. I look forward to hearing from you. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image002.png@01DCEEB8.81FB8590][cid:image003.png@01DCEEB8.81FB8590] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: SARHSCP > Sent: 28 May 2026 11:11 AM To: evidence@mmalegal.co.uk > Subject: Notification of Closure - SAR NAC78020 Logan Good morning, This is a notification of closure of your request due to not receiving the required information and documentation. Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP > Sent: 14 May 2026 16:05 To: evidence@mmalegal.co.uk Subject: SAR NAC78020 Logan Good afternoon, Further to our email below we would be grateful to receive the requested ID documents as soon as possible. If we do not receive the documents within 2 weeks, your subject access case will be closed. If, however, you can provide the documents in the future we will be happy to reopen your case. If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed. Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP > Sent: 13 May 2026 16:19 To: SARHSCP >; evidence@mmalegal.co.uk Subject: RE: SAR NAC78020 Logan Good afternoon, As well as the below request - we also require additional information before we can carry out our checks: Parents names & DOBs Sibling Names & DOBs I write to acknowledge receipt of your personal data request on behalf of Georgina Logan received by the council on 23/04/2026 and can advise that your request will be dealt with under the Council's Subject Access Request procedures. In order that I can process your request further I would be grateful if you could provide two forms of identification. These can be copies of - Passport, Driver's Licence, Employer's or Student card, Unemployment Benefit Card or Council Rent Book. At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents. Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address. On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with. Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP > Sent: 24 April 2026 10:39 To: evidence@mmalegal.co.uk Subject: RE: SAR NAC78020 Logan Good morning, As well as the below request - we also require additional information before we can carry out our checks: Parents names & DOBs Sibling Names & DOBs Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP > Sent: 23 April 2026 11:41 To: evidence@mmalegal.co.uk Subject: SAR NAC78020 Logan Good afternoon, I write to acknowledge receipt of your personal data request on behalf of Georgina Logan received by the council on 23/04/2026 and can advise that your request will be dealt with under the Council's Subject Access Request procedures. In order that I can process your request further I would be grateful if you could provide two forms of identification. These can be copies of - Passport, Driver's Licence, Employer's or Student card, Unemployment Benefit Card or Council Rent Book. At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents. Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address. On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with. Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: MMA Legal > Sent: 22 April 2026 20:17 To: Subject Access Request > Subject: Data Subject Access Request - Miss Georgina Logan Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Georgina Logan Client Address: 17 Sollas Place, Glasgow, G13 4NA Client Reference: 100183 Date of Birth: 19/08/1954 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Mabel residential school ayrshire Scotland: 1961-1962 * Castle Toward Residential School Dunoon, Argyll and Bute: 1962-1963 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ________________________________ ** Please help reduce waste. Don't print this email unless absolutely necessary. ** This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation. If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer. Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited. Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring. North Ayrshire Council Website","html":"

Good afternoon,

Subject Access Request

 

Further to your subject access request I write to advise that following an extensive search unfortunately no records relating to Georgina Logan have been found.    

 

If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed.

 

Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns.

 

 

Regards,

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:29
To: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Subject: Re: Notification of Closure - SAR NAC78020 Logan

 

Good afternoon,

 

Many thanks for your email. 

 

Unfortunately, we are unable to provide any further photographic identification. I note that a copy of our client's identification was submitted with the initial DSAR request and signed form of authority. 

 

I understand your internal policies may request multiple forms of ID, but this is not a requirement under the Data Protection Act 2018 and UK GDPR. 

 

In addition, the ICO guidance is extremely clear on this point. Your request for another form of ID is unnecessary, unreasonable, and is not proportionate to the request we have made for our client's data. 

 

There can be no reasonable doubt about our client's identification, and given the evidence we have already provided, we expect to receive all requested information and documents you are in control of. 

 

Should you disagree with our position, we expect to receive a substantive and reasoned response specifying exactly what ICO guidance or statutory authority you are relying upon in requesting multiple forms of identification. In the absence of which, we expect to receive the information within the defined timescales. 

 

If we do not receive a prompt response to this email with the requested authorities and guidance you are relying upon, and do not receive the requested information in the coming weeks, we will have little option but to submit a complaint to the ICO - this will be submitted without further notice to yourself. 

 

We trust this will not be necessary and look forward to hearing from you as soon as possible. 

 

If you wish to discuss this email via telephone, please contact me on 0161 563 0816 and we would be happy to have a pragmatic discussion to overcome this issue. 

 

I look forward to hearing from you. 

 

Kind regards, 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 28 May 2026 11:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Notification of Closure - SAR NAC78020 Logan

 

Good morning,

 

This is a notification of closure of your request due to not receiving the required information and documentation.

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 14 May 2026 16:05
To: evidence@mmalegal.co.uk
Subject: SAR NAC78020 Logan

 

Good afternoon,

 

Further to our email below we would be grateful to receive the requested ID documents as soon as possible.

 

If we do not receive the documents within 2 weeks, your subject access case will be closed.  If, however, you can provide the documents in the future we will be happy to reopen your case.

If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed.

Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 13 May 2026 16:19
To: SARHSCP <sarhscp@north-ayrshire.gov.uk>; evidence@mmalegal.co.uk
Subject: RE: SAR NAC78020 Logan

 

Good afternoon,

 

As well as the below request – we also require additional information before we can carry out our checks:

 

Parents names & DOBs

Sibling Names & DOBs

 

I write to acknowledge receipt of your personal data request on behalf of Georgina Logan received by the council on 23/04/2026 and can advise that your request will be dealt with under the Council’s Subject Access Request procedures. 

In order that I can process your request further I would be grateful if you could provide two forms of identification.  These can be copies of - Passport, Driver’s Licence, Employer’s or Student card, Unemployment Benefit Card or Council Rent Book.  At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents.  Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address.

On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with.

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 24 April 2026 10:39
To: evidence@mmalegal.co.uk
Subject: RE: SAR NAC78020 Logan

 

Good morning,

 

As well as the below request – we also require additional information before we can carry out our checks:

 

Parents names & DOBs

Sibling Names & DOBs

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 23 April 2026 11:41
To: evidence@mmalegal.co.uk
Subject: SAR NAC78020 Logan

 

Good afternoon,

 

I write to acknowledge receipt of your personal data request on behalf of Georgina Logan received by the council on 23/04/2026 and can advise that your request will be dealt with under the Council’s Subject Access Request procedures. 

In order that I can process your request further I would be grateful if you could provide two forms of identification.  These can be copies of - Passport, Driver’s Licence, Employer’s or Student card, Unemployment Benefit Card or Council Rent Book.  At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents.  Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address.

On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with.

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:17
To: Subject Access Request <Subjectaccessrequest@north-ayrshire.gov.uk>
Subject: Data Subject Access Request - Miss Georgina Logan

 

Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe.

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Georgina Logan
Client Address: 17 Sollas Place, Glasgow, G13 4NA
Client Reference: 100183
Date of Birth: 19/08/1954
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Mabel residential school ayrshire Scotland: 1961-1962
  • Castle Toward Residential School Dunoon, Argyll and Bute: 1962-1963



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

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This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation.

If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer.

Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited.

Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring.

North Ayrshire Council Website

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During our search we were advised that East Ayrshire Council have previously deposited files to Glasgow Archives. You may find more information below: How to make a freedom of information request * East Ayrshire Council If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed. Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns. Yours sincerely Regards, Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: evidence@mmalegal.co.uk Sent: 28 May 2026 11:29 To: SARHSCP Subject: Re: Notification of Closure - SAR2 NAC78027 Anderson Good afternoon, Many thanks for your email. Unfortunately, we are unable to provide any further photographic identification. I note that a copy of our client's identification was submitted with the initial DSAR request and signed form of authority. I understand your internal policies may request multiple forms of ID, but this is not a requirement under the Data Protection Act 2018 and UK GDPR. In addition, the ICO guidance is extremely clear on this point. Your request for another form of ID is unnecessary, unreasonable, and is not proportionate to the request we have made for our client's data. There can be no reasonable doubt about our client's identification, and given the evidence we have already provided, we expect to receive all requested information and documents you are in control of. Should you disagree with our position, we expect to receive a substantive and reasoned response specifying exactly what ICO guidance or statutory authority you are relying upon in requesting multiple forms of identification. In the absence of which, we expect to receive the information within the defined timescales. If we do not receive a prompt response to this email with the requested authorities and guidance you are relying upon, and do not receive the requested information in the coming weeks, we will have little option but to submit a complaint to the ICO - this will be submitted without further notice to yourself. We trust this will not be necessary and look forward to hearing from you as soon as possible. If you wish to discuss this email via telephone, please contact me on 0161 563 0816 and we would be happy to have a pragmatic discussion to overcome this issue. I look forward to hearing from you. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image002.png@01DCEEB7.B938B740][cid:image003.png@01DCEEB7.B938B740] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: SARHSCP > Sent: 28 May 2026 11:06 AM To: evidence@mmalegal.co.uk > Subject: Notification of Closure - SAR2 NAC78027 Anderson Good morning, This is a notification of closure of your request due to not receiving the required information and documentation. Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP > Sent: 14 May 2026 16:46 To: evidence@mmalegal.co.uk Subject: RE: SAR2 NAC78027 Anderson Good afternoon Further to our email below we would be grateful to receive the requested ID documents as soon as possible. If we do not receive the documents within 2 weeks, your subject access case will be closed. If, however, you can provide the documents in the future we will be happy to reopen your case. If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed. Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP > Sent: 13 May 2026 16:17 To: evidence@mmalegal.co.uk Subject: RE: SAR2 NAC78027 Anderson Good afternoon, As well as the below request - we also require additional information before we can carry out our checks: Parents names & DOBs Sibling Names & DOBs I write to acknowledge receipt of your personal data request on behalf of Kyle Anderson received by the council on 23/04/2026 and can advise that your request will be dealt with under the Council's Subject Access Request procedures. In order that I can process your request further I would be grateful if you could provide two forms of identification. These can be copies of - Passport, Driver's Licence, Employer's or Student card, Unemployment Benefit Card or Council Rent Book. At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents. Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address. On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with. Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP > Sent: 24 April 2026 10:37 To: evidence@mmalegal.co.uk Subject: RE: SAR2 NAC78027 Anderson Good morning, As well as the below request - we also require additional information before we can carry out our checks: Parents names & DOBs Sibling Names & DOBs Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP > Sent: 23 April 2026 12:07 To: evidence@mmalegal.co.uk Subject: SAR2 NAC78027 Anderson Good afternoon, I write to acknowledge receipt of your personal data request on behalf of Kyle Anderson received by the council on 23/04/2026 and can advise that your request will be dealt with under the Council's Subject Access Request procedures. In order that I can process your request further I would be grateful if you could provide two forms of identification. These can be copies of - Passport, Driver's Licence, Employer's or Student card, Unemployment Benefit Card or Council Rent Book. At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents. Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address. On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with. Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: MMA Legal > Sent: 22 April 2026 20:19 To: Subject Access Request > Subject: Data Subject Access Request - Mr Kyle Anderson Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Kyle Anderson Client Address: 43 Langlands Court, Kilmarnock, KA12BF Client Reference: 100153 Date of Birth: 05/07/1979 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Geilsland School Beith KA15 1HE: 1992 - 1995 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ________________________________ ** Please help reduce waste. Don't print this email unless absolutely necessary. ** This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation. If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer. Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited. Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring. North Ayrshire Council Website","attachments":"3","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sarhscp@north-ayrshire.gov.uk\"}","from":"SARHSCP ","dkim":"{@north-ayrshire.gov.uk : pass}","to":"\"'evidence@mmalegal.co.uk'\" ","attachment-info":"{\"attachment1\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCEEB7.B938B740\"},\"attachment2\":{\"filename\":\"image003.png\",\"name\":\"image003.png\",\"type\":\"image/png\",\"content-id\":\"image003.png@01DCEEB7.B938B740\"},\"attachment3\":{\"filename\":\"image004.jpg\",\"name\":\"image004.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image004.jpg@01DCEEB7.B938B740\"}}","content-ids":"{\"image002.png@01DCEEB7.B938B740\":\"attachment1\",\"image003.png@01DCEEB7.B938B740\":\"attachment2\",\"image004.jpg@01DCEEB7.B938B740\":\"attachment3\"}","html":"

Good afternoon,

 

Subject Access Request

 

Further to your subject access request I write to advise that following an extensive search unfortunately no records relating to Kyle Anderson have been found.    

 

During our search we were advised that East Ayrshire Council have previously deposited files to Glasgow Archives. You may find more information below:

How to make a freedom of information request · East Ayrshire Council

 

If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed.

 

Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns.

 

Yours sincerely

 

 

Regards,

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:29
To: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Subject: Re: Notification of Closure - SAR2 NAC78027 Anderson

 

Good afternoon,

 

Many thanks for your email. 

 

Unfortunately, we are unable to provide any further photographic identification. I note that a copy of our client's identification was submitted with the initial DSAR request and signed form of authority. 

 

I understand your internal policies may request multiple forms of ID, but this is not a requirement under the Data Protection Act 2018 and UK GDPR. 

 

In addition, the ICO guidance is extremely clear on this point. Your request for another form of ID is unnecessary, unreasonable, and is not proportionate to the request we have made for our client's data. 

 

There can be no reasonable doubt about our client's identification, and given the evidence we have already provided, we expect to receive all requested information and documents you are in control of. 

 

Should you disagree with our position, we expect to receive a substantive and reasoned response specifying exactly what ICO guidance or statutory authority you are relying upon in requesting multiple forms of identification. In the absence of which, we expect to receive the information within the defined timescales. 

 

If we do not receive a prompt response to this email with the requested authorities and guidance you are relying upon, and do not receive the requested information in the coming weeks, we will have little option but to submit a complaint to the ICO - this will be submitted without further notice to yourself. 

 

We trust this will not be necessary and look forward to hearing from you as soon as possible. 

 

If you wish to discuss this email via telephone, please contact me on 0161 563 0816 and we would be happy to have a pragmatic discussion to overcome this issue. 

 

I look forward to hearing from you. 

 

Kind regards, 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 28 May 2026 11:06 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Notification of Closure - SAR2 NAC78027 Anderson

 

Good morning,

 

This is a notification of closure of your request due to not receiving the required information and documentation.

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 14 May 2026 16:46
To: evidence@mmalegal.co.uk
Subject: RE: SAR2 NAC78027 Anderson

 

Good afternoon

 

Further to our email below we would be grateful to receive the requested ID documents as soon as possible.

 

If we do not receive the documents within 2 weeks, your subject access case will be closed.  If, however, you can provide the documents in the future we will be happy to reopen your case.

If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed.

Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 13 May 2026 16:17
To: evidence@mmalegal.co.uk
Subject: RE: SAR2 NAC78027 Anderson

 

Good afternoon,

 

As well as the below request – we also require additional information before we can carry out our checks:

 

Parents names & DOBs

Sibling Names & DOBs

I write to acknowledge receipt of your personal data request on behalf of Kyle Anderson received by the council on 23/04/2026 and can advise that your request will be dealt with under the Council’s Subject Access Request procedures. 

In order that I can process your request further I would be grateful if you could provide two forms of identification.  These can be copies of - Passport, Driver’s Licence, Employer’s or Student card, Unemployment Benefit Card or Council Rent Book.  At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents.  Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address.

On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with.

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 24 April 2026 10:37
To: evidence@mmalegal.co.uk
Subject: RE: SAR2 NAC78027 Anderson

 

Good morning,

 

As well as the below request – we also require additional information before we can carry out our checks:

 

Parents names & DOBs

Sibling Names & DOBs

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 23 April 2026 12:07
To: evidence@mmalegal.co.uk
Subject: SAR2 NAC78027 Anderson

 

Good afternoon,

 

I write to acknowledge receipt of your personal data request on behalf of Kyle Anderson received by the council on 23/04/2026 and can advise that your request will be dealt with under the Council’s Subject Access Request procedures. 

In order that I can process your request further I would be grateful if you could provide two forms of identification.  These can be copies of - Passport, Driver’s Licence, Employer’s or Student card, Unemployment Benefit Card or Council Rent Book.  At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents.  Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address.

On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with.

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:19
To: Subject Access Request <Subjectaccessrequest@north-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Kyle Anderson

 

Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe.

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Kyle Anderson
Client Address: 43 Langlands Court, Kilmarnock, KA12BF
Client Reference: 100153
Date of Birth: 05/07/1979
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Geilsland School Beith KA15 1HE: 1992 - 1995



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

** Please help reduce waste. Don't print this email unless absolutely necessary. **

This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation.

If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer.

Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited.

Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring.

North Ayrshire Council Website

","sender_ip":"185.151.28.75","SPF":"softfail","subject":"SAR8 NAC78027 Anderson","attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php4844n6kitlpg0SKQ4C4"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpsmn97vqn0dsd9x5MhpC"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpeauhv7arvbqa4B7JNw4"}} [2026-05-28 14:47:05] production.DEBUG: Inbound email data {"text":"� Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 � Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. � �","html":"

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

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headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1779875058_a8f1ae02a830295f6382b79b7bdba2ac_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779875059;\tbh=uR22uaal7GYGCTMODv/s0i4aLK8dFAAj9hwO+IznYi0=;\tb=g9mXzxi+KSxu74WtOIj9uUosgttBD6KooCPOMlTpDEaQf/XdW5LAhXX2Gf6ZRZAMN/P6\tDg66lP1/5FpLjaWTqv8lrQ+63VlbV1Ml6E0ilA4Gr5DpsJEW3wuE6oco14MMAmpJ6O/pGi\t0z1cEXhYK5ev96h+97eObIZHp38nLQOWVy0v6EqGC8BiyhEkoaOwn+lyMQFI7eYInnPFwg\tA9WmrGjeKgpp0Jbf+fV4Z/LMFCsFjyZbzBFbdnGPbNbyP/PQxVyfvjMjNFbDerMcdJvSr1\tMI162XU++tKiZ89ansLrZyX4uYCvTTG8ubEdSl6Vc0AHIZd4mJ7AFJUYEo04M3eA== Date: Wed, 27 May 2026 09:44:19 +0000 (UTC) From: \"Tillicoultry Medical Practice (1083\" MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id ewR_kgsHS4ysFylkQITxyg for ; Wed, 27 May 2026 09:44:22.556 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSAoH-0000000Gr1U-1oV5\tfor evidence@parse.mmalegal.co.uk;\tWed, 27 May 2026 10:44:21 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSAoG-000000088l8-3ORe\tfor evidence@mmalegal.co.uk;\tWed, 27 May 2026 10:44:21 +0100 Received: by recvd-6d75975858-z5f98 with SMTP id recvd-6d75975858-z5f98-1-6A16BCF3-2D\t2026-05-27 09:44:19.483914186 +0000 UTC m=+2463688.422964964 Received: from [172.31.165.235] (unknown)\tby geopod-ismtpd-0 (SG) with ESMTP\tid Turz0oOYRVGct21oH6OY6A\tfor ;\tWed, 27 May 2026 09:44:19.222 +0000 (UTC) Received-SPF: pass (mx3.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Wed, 27 May 2026 10:44:21 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.W8mtpf1qlAUnSaOoDycjm9o6ot18D3PnrHcBHQfgzGGt/jVwOECd+XLCdLtzJhiZ0fYciNML6C3nER+GkhNVjCncelHs6pPU8+x5wTQWoot1MXT3DdsNyIPo5r7ksX9xVI7DvfWeXuGDVmxdteeuk4NgmdUgdu0Ei0nZ1m58LBHMnZADaMSViCrHLp3MWS0zBF/z5+31ovYw6/P5E13T/eufC/210qGU+cH9vhjIMGR4Hb550WHIquKMLnNoJjtMNJBeGCJ8BjuFYHpSGwtSXw== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.18) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.18) [asn: 11377(-0.18), country: US(-0.00), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: d7cbaad89cc0fb2b86a5ea74c328a76c@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk"} [2026-05-28 14:47:05] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AT...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request,

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. , 2026-05-28 14:47:05, 2026-05-28 14:47:05)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AT...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request,

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

, � Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 � Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. � �, 2026-05-28 14:47:05, 2026-05-28 14:47:05)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AT...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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[2026-05-28 14:51:12] production.DEBUG: Inbound email data {"html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","attachments":"5","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@south-ayrshire.gov.uk : pass}","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","subject":"SAR/2026/105 - Response","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","sender_ip":"185.151.28.75","from":"DataProtection ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-30qkic5u.png\",\"name\":\"Outlook-30qkic5u.png\",\"type\":\"image/png\",\"content-id\":\"1c89986d-35a9-4842-917f-679cea94bbcf\"},\"attachment2\":{\"filename\":\"Outlook-ygasl1f4.png\",\"name\":\"Outlook-ygasl1f4.png\",\"type\":\"image/png\",\"content-id\":\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\"},\"attachment3\":{\"filename\":\"Outlook-ERS Gold A.jpg\",\"name\":\"Outlook-ERS Gold A.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\"},\"attachment4\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"f1e4b142-8979-4bba-b309-32bd06fd0416\"},\"attachment5\":{\"filename\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"type\":\"application/pdf\"}}","content-ids":"{\"1c89986d-35a9-4842-917f-679cea94bbcf\":\"attachment1\",\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\":\"attachment2\",\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\":\"attachment3\",\"f1e4b142-8979-4bba-b309-32bd06fd0416\":\"attachment4\"}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","headers":"ARC-Authentication-Results: i=3; 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/related, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.121:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.95) [-0.95157500175457] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: GENERIC_REPUTATION(-0.58) [-0.585784299002] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94205485834976] X-Symbol: DKIM_TRACE(0.00); 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msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(366016)(6049299003)(376014)(1800799024)(786006)(38070700021)(13003099007)(11063799006)(5023799004)(56012099006)(4143699003)(3023799007)(8096899003)(22082099003)(18002099003)(4013099003)(4053099003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|366016|6049299003|376014|1800799024|786006|38070700021|13003099007|11063799006|5023799004|56012099006|4143699003|3023799007|8096899003|22082099003|18002099003|4013099003|4053099003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0713ea3f-d25f-4cfe-6911-08debcbd8d73 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO2P265MB7275:EE_","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phptpnl6h6pd8aceUjmRlr"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpqecsuibu73e3aqbwzYz"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phprr43ah1kedud50bbgmM"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpn1kbip4qm64g9rZc9TL"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/php8k4ubjjsef4c1eDKxDf"}} [2026-05-28 14:51:12] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

ERS Gold Award

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Josephs, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Josephs, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 14:51:12, 2026-05-28 14:51:12)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

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Visit our web site at www.south-ayrshire.gov.uk


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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 14:51:12, 2026-05-28 14:51:12)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 14:52:31] production.DEBUG: Inbound email data {"text":"� Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=J9iL/PVbm1/1T/wTzyIE0oyccQx28KARa+xNweB7j+k=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=GsSLcUUPQEjnUyRcixBZcx9PgWlOOhPW+0kaPYxkFBQ1jymzo7NSzvoz5eLs9W00sPCLL4l8UY\t sJD9qhx3yzaGS9LFW3eWT5uBr30YqOD2kwr2opmplJSLxna+linA5UJifVDCiHHoLMjdEMJ9YV\t 8tY8rirK1LB310BR1MSNbO+cp1hPKrQSDDjiqWhLRp7zSHfNNXBP0K5T5eFuuqsyqLXz/UiJf0\t uTmdUnFpLfc/i7mN0A5rSr+3tnK06P1Yh56CAZsn7v/9pSSPUHuw48m5iaAprSe52wPh+85Crr\t XqpIPCTRwrGGFIqYbifBZKi41VyAQ/NFSHAyhyEbuCn3Ag==; 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boundary=\"_=_swift_v4_1779977545_0041396c7b0a74a2500d193b777e1b18_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779977546;\tbh=EiRnPC6QN0QFC2qqp50pf3/p7Mtq+uHz9ZzT92vo53A=;\tb=P9gXH2UY2j/TxWzOJFIMosbrAGA4tXfySdIMeBtP1q143kR7dz5j086G/M7gyzRIAyzE\t+3szyYVcCVX5FMuoud2ed3IB07FA0qY93nrC1fLLpEGOxP4wCpNwmT3aXL7xBuMEO+SJ8Q\thcwZvn3CIP4XYstamo4lSUvAsAtOVcfHcNmeK7dYQQHNNW8eEBzfYKfdel0eoxqG+NMXrg\tdEYMML03h5kgLyUjko4vY+UXLvuTHY8LfoJZhuqtQukyiPHKmGO7VdU5soNu88U5yvz2Nl\tIra9bG/7eyl6efC42D+ejMc0jY97z9Bp3e02V4oLO3xc41NeMZnY8EuOVn6YgAyw== Date: Thu, 28 May 2026 14:12:26 +0000 (UTC) From: Culloden Medical Practice MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id fLeCi3o-SCu4da8ly7GV2Q for ; Thu, 28 May 2026 14:12:29.861 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSbTI-00000009fwH-0cSk\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 15:12:28 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSbTH-0000000Dc4A-1rWn\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 15:12:27 +0100 Received: by recvd-57b698b956-kcscj with SMTP id recvd-57b698b956-kcscj-1-6A184D4A-16\t2026-05-28 14:12:26.259785915 +0000 UTC m=+2565611.359613468 Received: from [172.31.155.18] (unknown)\tby geopod-ismtpd-canary-0 (SG)\twith ESMTP id xI1v_fdiTHWNCclRPUNnng\tfor ;\tThu, 28 May 2026 14:12:25.940 +0000 (UTC) Received-SPF: pass (mx4.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Thu, 28 May 2026 15:12:27 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Culloden Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.mARdeYPEmq4RmMgIQAOfIFea5D9X9o/PY0g/rYjWsiMGDRBOp4DgT1H9Xq0StbwSpwPp9vTcyucvklAR1fMrNrBwMnOXDaDe+boGLKb6qHEyZnbWLAMKV8+SLTAjkCAnRjYCSNh35yyhcDYjgM1nXf2G2OnPywuQ3eqWTGKJ0r2G77eTQz6DIqGwGUtp5R7EvZqhKxs4/tEmvHy+va6Ggra5fxt8SnqFW1FLI13KwDIhRT3RlsakXawag3NjKRhKNg3MtE8OCiBDj6qeuF1CYA== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: NEURAL_SPAM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.22) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.22) [asn: 11377(-0.22), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: dc0f229a359be725e41722c59eb5f3d4@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","to":"MMA Legal ","from":"Culloden Medical Practice ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","SPF":"fail","subject":"Culloden Medical Practice has sent a copy of your Subject Access Request","html":"

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}"} [2026-05-28 14:52:31] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

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, Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. , 2026-05-28 14:52:31, 2026-05-28 14:52:31)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, � Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �, 2026-05-28 14:52:31, 2026-05-28 14:52:31)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 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[2026-05-28 14:54:17] production.DEBUG: Inbound email data {"subject":"Re: Data Subject Access Request - Mr Daniel Joyce","attachments":"1","dkim":"{@nhs.scot : pass}","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"16102d3a-ea02-4ed9-b0b1-e257f45af210\"}}","content-ids":"{\"16102d3a-ea02-4ed9-b0b1-e257f45af210\":\"attachment1\"}","sender_ip":"185.151.28.76","SPF":"fail","html":"
Thank you for your email.  Your request is now with our team for processing and is being dealt with in line with our requirements under Article 15 of the General Data Protection Regulation.         
         
Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.          
         
Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.          
         
If you have any queries in the meantime, please do not hesitate to contact us.         
        
Kindest Regards 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 15:36
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Daniel Joyce
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Daniel Joyce
Client Reference: 100368
Client Address: 165 Faifley Road, Clydebank, G815BQ
Date of Birth: 13/05/1954
Also Known As: Danny Joyce
Name in Care: Danny Joyce
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","to":"MMA Legal ","text":"Thank you for your email.  Your request is now with our team for processing and is being dealt with in line with our requirements under Article 15 of the General Data Protection Regulation. Under this Regulation we have one calendar month to comply with your request and up to a further two months under certain circumstances.  However, we endeavour to respond to you as quickly as possible.  Before providing the requested information, we are required to obtain authorisation from the appropriate clinician for the disclosure of these health records.  If you have any queries in the meantime, please do not hesitate to contact us. Kindest Regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:16102d3a-ea02-4ed9-b0b1-e257f45af210] ________________________________ From: MMA Legal Sent: 28 May 2026 15:36 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Daniel Joyce Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Daniel Joyce Client Reference: 100368 Client Address: 165 Faifley Road, Clydebank, G815BQ Date of Birth: 13/05/1954 Also Known As: Danny Joyce Name in Care: Danny Joyce NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.31;\tiprev=pass (mail-ukwestazon11012031.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.31;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.101.31 ARC-Authentication-Results: i=1; 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We will not be processing this due to it being a duplicate of an email sent by yourselves today at 12:01. As a result of this being a duplicate, we will not be processing this. If you think this is incorrect, please feel free to get in touch. Yours sincerely, Information Assistant Information Rights Team Legal & Governance Services 2 High Street Perth PH1 5PH From: MMA Legal Sent: 28 May 2026 12:04 To: Data Protection Subject: Data Subject Access Request - Miss Shirleen Taylor CAUTION: This email originated from an external organisation. Do not follow guidance, click links, or open attachments unless you have verified the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Shirleen Taylor Client Address: 12 Birch Crescent, Perth, PH2 6LD Client Reference: 100943 Date of Birth: 31/08/1973 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * adopted illegally- Mr and Mrs Ian and Elizabeth Taylor : 1975 PERTH COURT We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. The information in this email is solely for the intended recipients. If you are not an intended recipient, you must not disclose, copy, or distribute its contents or use them in any way: please advise the sender immediately and delete this email. Perth & Kinross Council does not warrant that this email or any attachments are virus-free and does not accept any liability for any loss or damage resulting from any virus infection. Perth & Kinross Council may monitor or examine any emails received by its email system. The information contained in this email may not be the views of Perth & Kinross Council. It is possible for email to be falsified and the sender cannot be held responsible for the integrity of the information contained in it. General enquiries to Perth & Kinross Council should be made to enquiries@pkc.gov.uk or 01738 475000.","html":"

Good afternoon,

 

Thank you for providing the below.

 

We will not be processing this due to it being a duplicate of an email sent by yourselves today at 12:01.

 

As a result of this being a duplicate, we will not be processing this. If you think this is incorrect, please feel free to get in touch.

 

Yours sincerely,

 

Information Assistant

 

Information Rights Team

Legal & Governance Services

2 High Street

Perth

PH1 5PH

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:04
To: Data Protection <DataProtection@pkc.gov.uk>
Subject: Data Subject Access Request - Miss Shirleen Taylor

 

CAUTION: This email originated from an external organisation. Do not follow guidance, click links, or open attachments unless you have verified the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Shirleen Taylor
Client Address: 12 Birch Crescent, Perth, PH2 6LD
Client Reference: 100943
Date of Birth: 31/08/1973
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • adopted illegally- Mr and Mrs Ian and Elizabeth Taylor : 1975 PERTH COURT



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

The information in this email is solely for the intended recipients.

If you are not an intended recipient, you must not disclose, copy, or distribute its contents or use them in any way: please advise the sender immediately and delete this email.

Perth & Kinross Council does not warrant that this email or any attachments are virus-free and does not accept any liability for any loss or damage resulting from any virus infection. Perth & Kinross Council may monitor or examine any emails received by its email system.

The information contained in this email may not be the views of Perth & Kinross Council. It is possible for email to be falsified and the sender cannot be held responsible for the integrity of the information contained in it.

General enquiries to Perth & Kinross Council should be made to enquiries@pkc.gov.uk or 01738 475000.

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We will be in touch in due course with any information found. Many Thanks Courtney Kelly Quality Assurance and Data Support Officer Children's Services 3rd Floor Renfrewshire House Renfrewshire Council [cid:image001.png@01DCEEBA.5076E850] From: FOI Sent: 28 May 2026 15:45 To: Subject Access Requests Subject: FW: Data Subject Access Request - Miss Sheila Mclean OFFICIAL-SENSITIVE Good afternoon, This has been logged as IG261101 Kind regards, Courtney From: dataprotection > Sent: 28 May 2026 15:00 To: FOI > Subject: FW: Data Subject Access Request - Miss Sheila Mclean OFFICIAL-SENSITIVE Hi, can this be logged as a SAR for CS-SW please? Thanks, Brian McGill Information Officer Legal & Democratic Services Renfrewshire Council | Renfrewshire House, Cotton Street, Paisley PA1 1AN| From: MMA Legal > Sent: 28 May 2026 13:53 To: dataprotection > Subject: Data Subject Access Request - Miss Sheila Mclean [External email] Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Sheila Mclean Client Address: 2/1, , 17, Merryton Avenue, Glasgow, G15 7PR Client Reference: 100064 Date of Birth: 13/03/1969 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Quarriers Brichavier: 1970 * good shepherds centre: 1982 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Renfrewshire Council Website -http://www.renfrewshire.gov.uk This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. Renfrewshire Council may, in accordance with the Telecommunications(Lawful Business Practice) (Interception of Communications) Regulations 2000, intercept e-mail messages for the purpose of monitoring or keeping a record of communications on the Council's system. If a message contains inappropriate dialogue it will automatically be intercepted by the Council's Internal Audit section who will decide whether or not the e-mail should be onwardly transmitted to the intended recipient(s).","html":"

OFFICIAL-SENSITIVE


Good afternoon

Please see attached letter to acknowledge receipt of your Subject Access Request.

We will be in touch in due course with any information found.

 

 

Many Thanks

 

Courtney Kelly

Quality Assurance and Data Support Officer

Children’s Services

3rd Floor Renfrewshire House

Renfrewshire Council

 

From: FOI <foi@renfrewshire.gov.uk>
Sent: 28 May 2026 15:45
To: Subject Access Requests <subjectaccessrequests@renfrewshire.gov.uk>
Subject: FW: Data Subject Access Request - Miss Sheila Mclean

 

OFFICIAL-SENSITIVE

 

Good afternoon,

 

This has been logged as IG261101

 

Kind regards,

Courtney

 

From: dataprotection <dataprotection@renfrewshire.gov.uk>
Sent: 28 May 2026 15:00
To: FOI <foi@renfrewshire.gov.uk>
Subject: FW: Data Subject Access Request - Miss Sheila Mclean

 

OFFICIAL-SENSITIVE

 

Hi, can this be logged as a SAR for CS-SW please?

 

Thanks,

 

Brian McGill

Information Officer

Legal & Democratic Services

 

Renfrewshire Council | Renfrewshire House, Cotton Street, Paisley PA1 1AN|

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 13:53
To: dataprotection <dataprotection@renfrewshire.gov.uk>
Subject: Data Subject Access Request - Miss Sheila Mclean

 

 

 

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Sheila Mclean
Client Address: 2/1, , 17, Merryton Avenue, Glasgow, G15 7PR
Client Reference: 100064
Date of Birth: 13/03/1969
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Quarriers Brichavier: 1970
  • good shepherds centre: 1982



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 

 

Renfrewshire Council Website -http://www.renfrewshire.gov.uk

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. Renfrewshire Council may, in accordance with the Telecommunications(Lawful Business Practice) (Interception of Communications) Regulations 2000, intercept e-mail messages for the purpose of monitoring or keeping a record of communications on the Council's system. If a message contains inappropriate dialogue it will automatically be intercepted by the Council's Internal Audit section who will decide whether or not the e-mail should be onwardly transmitted to the intended recipient(s).

","sender_ip":"185.151.28.76","subject":"RE: Data Subject Access Request - Miss Sheila Mclean","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"subjectaccessrequests@renfrewshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCEEBA.5076E850\"},\"attachment2\":{\"filename\":\"image003.jpg\",\"name\":\"image003.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image003.jpg@01DCEEBA.5076E850\"},\"attachment3\":{\"filename\":\"SAR Solicitor Aknowledgement letter.docx\",\"name\":\"SAR Solicitor Aknowledgement letter.docx\",\"type\":\"application/vnd.openxmlformats-officedocument.wordprocessingml.document\"}}","content-ids":"{\"image001.png@01DCEEBA.5076E850\":\"attachment1\",\"image003.jpg@01DCEEBA.5076E850\":\"attachment2\"}","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phptc60hm50hndd0IeVPgS"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php0tm8rf7v20vieaS9Hn7"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php1klpf45pd56edyth4es"}} [2026-05-28 14:59:17] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sarhscp@north-ayrshire.gov.uk\"}","attachments":"3","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\",\"filename\":\"UTF-8\"}","from":"SARHSCP ","subject":"SAR8 NAC7/8978 Sullivan","dkim":"{@north-ayrshire.gov.uk : pass}","to":"\"evidence@mmalegal.co.uk\" ","html":"

Good afternoon,

 

Subject Access Request

 

Further to your subject access request I write to advise that following an extensive search unfortunately no records relating to Donna Sullivan have been found.    

 

If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed.

 

Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns.

 

Regards,

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:28
To: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Subject: Re: SAR2 NAC7/8978 Sullivan

 

Good afternoon, 

 

Many thanks for your email. 

 

Unfortunately, we are unable to provide any further photographic identification. I note that a copy of our client's identification was submitted with the initial DSAR request and signed form of authority. 

 

I understand your internal policies may request multiple forms of ID, but this is not a requirement under the Data Protection Act 2018 and UK GDPR. 

 

In addition, the ICO guidance is extremely clear on this point. Your request for another form of ID is unnecessary, unreasonable, and is not proportionate to the request we have made for our client's data. 

 

There can be no reasonable doubt about our client's identification, and given the evidence we have already provided, we expect to receive all requested information and documents you are in control of. 

 

Should you disagree with our position, we expect to receive a substantive and reasoned response specifying exactly what ICO guidance or statutory authority you are relying upon in requesting multiple forms of identification. In the absence of which, we expect to receive the information within the defined timescales. 

 

If we do not receive a prompt response to this email with the requested authorities and guidance you are relying upon, and do not receive the requested information in the coming weeks, we will have little option but to submit a complaint to the ICO - this will be submitted without further notice to yourself. 

 

We trust this will not be necessary and look forward to hearing from you as soon as possible. 

 

If you wish to discuss this email via telephone, please contact me on 0161 563 0816 and we would be happy to have a pragmatic discussion to overcome this issue. 

 

I look forward to hearing from you. 

 

Kind regards, 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 26 May 2026 2:34 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: RE: SAR2 NAC7/8978 Sullivan

 

Good afternoon,

 

Further to our email below we would be grateful to receive the requested ID documents as soon as possible.

 

If we do not receive the documents within 2 weeks, your subject access case will be closed.  If, however, you can provide the documents in the future we will be happy to reopen your case.

If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed.

Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 21 May 2026 12:27
To: evidence@mmalegal.co.uk
Subject: SAR2 NAC7/8978 Sullivan

 

Good afternoon,

 

As per our previous email:

 

I write to acknowledge receipt of your personal data request on behalf of Donna Sullivan received by the council on 15/05/2026 and can advise that your request will be dealt with under the Council’s Subject Access Request procedures. 

In order that I can process your request further I would be grateful if you could provide two forms of identification.  These can be copies of - Passport, Driver’s Licence, Employer’s or Student card, Unemployment Benefit Card or Council Rent Book.  At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents.  Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address.

On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with.

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 15 May 2026 15:07
To: evidence@mmalegal.co.uk
Subject: SAR2 NAC7/8978 Sullivan

 

Good afternoon,

 

I write to acknowledge receipt of your personal data request on behalf of Donna Sullivan received by the council on 15/05/2026 and can advise that your request will be dealt with under the Council’s Subject Access Request procedures. 

In order that I can process your request further I would be grateful if you could provide two forms of identification.  These can be copies of - Passport, Driver’s Licence, Employer’s or Student card, Unemployment Benefit Card or Council Rent Book.  At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents.  Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address.

On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with.

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 12 May 2026 14:00
To: Data Protection Officer (shared mailbox) <dataprotectionofficer@north-ayrshire.gov.uk>
Subject: Data Subject Access Request - Ms Donna Sullivan

 

You don't often get email from evidence@mmalegal.co.uk. Learn why this is important

 

Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe.

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Ms Donna Sullivan
Client Address: 8, Millenium Gardens, Glasgow, G34 9HH
Client Reference: 100019
Date of Birth: 25/07/1970
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craig residential school: 1979



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

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Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

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If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed. Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns. Regards, Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: evidence@mmalegal.co.uk Sent: 28 May 2026 11:28 To: SARHSCP Subject: Re: SAR2 NAC7/8978 Sullivan Good afternoon, Many thanks for your email. Unfortunately, we are unable to provide any further photographic identification. I note that a copy of our client's identification was submitted with the initial DSAR request and signed form of authority. I understand your internal policies may request multiple forms of ID, but this is not a requirement under the Data Protection Act 2018 and UK GDPR. In addition, the ICO guidance is extremely clear on this point. Your request for another form of ID is unnecessary, unreasonable, and is not proportionate to the request we have made for our client's data. There can be no reasonable doubt about our client's identification, and given the evidence we have already provided, we expect to receive all requested information and documents you are in control of. Should you disagree with our position, we expect to receive a substantive and reasoned response specifying exactly what ICO guidance or statutory authority you are relying upon in requesting multiple forms of identification. In the absence of which, we expect to receive the information within the defined timescales. If we do not receive a prompt response to this email with the requested authorities and guidance you are relying upon, and do not receive the requested information in the coming weeks, we will have little option but to submit a complaint to the ICO - this will be submitted without further notice to yourself. We trust this will not be necessary and look forward to hearing from you as soon as possible. If you wish to discuss this email via telephone, please contact me on 0161 563 0816 and we would be happy to have a pragmatic discussion to overcome this issue. I look forward to hearing from you. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image002.png@01DCEEBA.E4AC5820][cid:image003.png@01DCEEBA.E4AC5820] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: SARHSCP > Sent: 26 May 2026 2:34 PM To: evidence@mmalegal.co.uk > Subject: RE: SAR2 NAC7/8978 Sullivan Good afternoon, Further to our email below we would be grateful to receive the requested ID documents as soon as possible. If we do not receive the documents within 2 weeks, your subject access case will be closed. If, however, you can provide the documents in the future we will be happy to reopen your case. If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed. Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP > Sent: 21 May 2026 12:27 To: evidence@mmalegal.co.uk Subject: SAR2 NAC7/8978 Sullivan Good afternoon, As per our previous email: I write to acknowledge receipt of your personal data request on behalf of Donna Sullivan received by the council on 15/05/2026 and can advise that your request will be dealt with under the Council's Subject Access Request procedures. In order that I can process your request further I would be grateful if you could provide two forms of identification. These can be copies of - Passport, Driver's Licence, Employer's or Student card, Unemployment Benefit Card or Council Rent Book. At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents. Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address. On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with. Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP > Sent: 15 May 2026 15:07 To: evidence@mmalegal.co.uk Subject: SAR2 NAC7/8978 Sullivan Good afternoon, I write to acknowledge receipt of your personal data request on behalf of Donna Sullivan received by the council on 15/05/2026 and can advise that your request will be dealt with under the Council's Subject Access Request procedures. In order that I can process your request further I would be grateful if you could provide two forms of identification. These can be copies of - Passport, Driver's Licence, Employer's or Student card, Unemployment Benefit Card or Council Rent Book. At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents. Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address. On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with. Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: MMA Legal > Sent: 12 May 2026 14:00 To: Data Protection Officer (shared mailbox) > Subject: Data Subject Access Request - Ms Donna Sullivan You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Ms Donna Sullivan Client Address: 8, Millenium Gardens, Glasgow, G34 9HH Client Reference: 100019 Date of Birth: 25/07/1970 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craig residential school: 1979 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ________________________________ ** Please help reduce waste. Don't print this email unless absolutely necessary. ** This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation. If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer. Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited. Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring. North Ayrshire Council Website","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php6l44i2uiggun4TRRl8K"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpkgo5gedgq58i0ewA8wM"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php5hh0h11afijh68MkhS4"}} [2026-05-28 14:59:41] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}","SPF":"fail","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


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Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
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the sender and ensure it is deleted and not read copied or disclosed
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attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
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boundary=\"_000_ca929c0509a542e8991a347e09f72f8dLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=5SN5VGMJ/kHtuLfdQ4oWVn4UFkDZmx8vDO9Lt9yiYHw=; b=UrppJYCndeziDV1ZJQOMxTVePFMdLEO1MSgmILZ+rL6ebhhNj/OUOLghZpCAzs5DOQVnP8QJ8PSzhD6QaXbnzL/8sAW3ujwqTRP2H7JHmYWEddvrF7X7x133uQQKjskFwj3uh/fSZw2blh+Wpo6yXjGPpy7wjO8euXZgYDAhcAlp1ROI/QeKreWv192xe+z5nemcV3JItrZiHeuUyXuSgrnhGNoymhGgvqA0Y4Do7vU5edX8BnTz8MQ2KYJFsWWcxiWlK03VQ3iTrTgXsgGn54fEOXCvyOvH6npUgPGXMocmA6UGj1XN6NR6GV/2uiou/v4BDvtsZXu7FKmNxa2RxQ== Date: Thu, 28 May 2026 09:40:30 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id NFtwmyD2TeqtRF2ghbFP2A for ; Thu, 28 May 2026 09:40:36.109 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSXEB-00000007uQT-01Jy\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 10:40:35 +0100 Received: from mail-ukwestazon11020074.outbound.protection.outlook.com ([52.101.195.74] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSXEA-00000009jBP-2Uaj\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 10:40:34 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by CW1P265MB7616.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:210::8) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 09:40:30 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 09:40:30 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.195.74 as permitted sender) client-ip=52.101.195.74; envelope-from=sar@eastlothian.gov.uk; helo=CWXP265CU008.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 10:40:34 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7oYGq3jpXFRdtUC/TIeXzVA+pA== Thread-Topic: Response from Subject Access Request Mailbox To: \"evidence@mmalegal.co.uk\" X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 62899a45-1f7b-48c9-3861-08debc9d2886 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 09:40:30.8634 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: CW1P265MB7616 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.195.74 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.43) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.76) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.72) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.58) Symbol: SPF_REPUTATION_HAM(-0.72) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.74(-0.58)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.74:from] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72192341461973] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58126968243812] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72129545483413] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: ca929c0509a542e8991a347e09f72f8d@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.0 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(10070799003)(7049299003)(3109299003)(69100299015)(376014)(366016)(55112099003)(12063799003)(11063799006)(56012099006)(6133799003)(5133699003)(18002099003)(8096899003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|10070799003|7049299003|3109299003|69100299015|376014|366016|55112099003|12063799003|11063799006|56012099006|6133799003|5133699003|18002099003|8096899003; x-microsoft-antispam-message-info: bK7HaH8brGg0ChHBLntk7A4T8sGfwXjlSnWSPKQ5DD4c+I0PeIge8K2sERR/9OuCnYvi6kDVhbgLA3X3wO1iIfmPOM6ffULD2sHfbe4yG2Qw3OmyYaXGvO+UmV24PP00mtW3/ZNvL0NoRTgF7sVXEMB/ipySgwXN7R+w2yJDNw/Im+XedETBf49rOsRxOEiST6jbBAlfChdwfj7JaFFoIXNSPuPPBYlr4Jo4b7MtpEW/aYHMW9jPazoiqY1CmszNTmzlHkqYO/Lxwx+NTQ02EQMXZ83EkLY1ClQa+Xruu/KJoFPjA7ejvn+4VxqnqSlDrqFbcM5PvU0ICPEQeRbMGTxJL9TPmx6Q7v3L+qxmQNnfPyJt72EIkCZWnYB/XcNLcJGfg1tkSX2R5g1hPVBtP3pzNbBH2vpMrU546jFdutOxP8k9V/QTpXzhBXzXjzxMBiiIRKgNjpyhWckZDS3txoDA+ag9pSlXdKi8pTfuyP3DXOhbyZ91JYMChujGEgIl66h+hzy7Rxd5+Q5ISqjXT3M3C0rXmk68ElOaQMK3StIbEetTIxQe/4MqMRn3CO12aifVLBxcijvePR4YJ10+Y9PkNgGys8rjTt3Mhp5a7vIqKKDHl8WS7TKBwbzDgdPyDlnd+rwkwFxb8dMz05Skzw== x-ms-exchange-antispam-messagedata-0: evrCgPyhXI0RJXHPHtHvFgRJE0pWLrT2Hcnjkbnb9+qA2LF5cIsxKjXHMMI825BxySPQ7P2v3cAEe+vwcU7NgerK1m1FOYif4ZuqwZ+PDhzLKFuqp6RZc+ua3v8cSx0u8kmCZcuIdW0B82WT7uw50Sv9LA6iyZhqvleBTPtf8clIjGObmQUkelhEp6n02sQAVwD5AdEYKlvJ8DQY8pbXDwDLwk3pICQhAs6nwRqZh1VcCU8bbEg1zzYJxu4IOC1deyFHbT4FEsvxd6dA8FHy+OaaUpflCrlB1gqISkKFr8ErKSoQM9XERHJL61p73rkvbGuVgkB4nL6T7jVJaYQkKctdPV+Likw+JgQ/AfhMGtftlF02rfYA4T2yxx+1nKJG8npLWejzOz+jaxL7yUoo6x6f2wZfpOG6A9MLC+Miw7iD8DN6VnTnOFWBZ731K4XA x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 62899a45-1f7b-48c9-3861-08debc9d2886 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|CW1P265MB7616:EE_","sender_ip":"185.151.28.76","to":"\"evidence@mmalegal.co.uk\" "} [2026-05-28 14:59:41] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


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omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 14:59:41, 2026-05-28 14:59:41)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 14:59:41, 2026-05-28 14:59:41)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 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Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 15:00:13] production.DEBUG: Inbound email data {"subject":"Subject Access Request Ref edir:61611","text":"Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=SEhcwGo7r+MZmGijOPuF9XhA2/3L1bVVjq+s/UHfRJU=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=p4jXFNAhbXfeycwvyEHJWiwiQcO3o3rM8ET0dndhYox7RZ84Sf1vbVuoBJ5xUNtNl0BGDjoGGG\t Z3xd57mOnkBPC42ETa21PAS93RqH3z5fEwtYQz38Wl6U2vFn9k7TXRMQHJ/SurEKe8pU/q7hn4\t w+yO2u7MXGXxgx8KN9DwPjdnHe+unGwFEZ5y/cezNNnImTnWyfz1JyOYEj9aTRq4xlGhICb79o\t RNB+jxbCfUL/6d6ymcxtEZ+ahFwk6j/UWFKhGs4Z0lKIdyDl2y/sMsR2Sw5ftdV/OXFEy5j8vQ\t m7dicAMBdQMBebaaWvuTwP27IpmvQQJP2a/Ib2zWtqggVg==; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=CQ3iJgvFv9JKrC+Jn4d5pdEPqUI08tDqbHnjLm1+kGs=; b=ZnXL3wk0LziKZXt3PYOoJQJ3kU\tIhZwfShWH9j3XfPVjUU33Wti+j64M56iKBy0UeCVmNB6W2J9uDBYRGEYT8FNH860OrlRbXXRldXxt\tJDIjfqcq0fLP3Z1TG6xzNapRzaILNNQaNFaBnTXm9RasYtfk/MknwXGQgLmufi1i8oIsdqLDuSbir\tes1SU7S9f0YpNJW0OF5BDN9RbSWOA/YVKDqns+gVy3SlxmRt1FN7zdwlHfgY/nGDMGQtQwHwcKzF5\tjXA3gPo8TONJAyHjWiKPRvKEzfpBGOWRYg6rK9yuSNDTec3zEpLE4G2jCHPHe5K6omuPceq6ev3rZ\tQy9aRQjg==; Date: Tue, 26 May 2026 10:56:37 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id TX2BRWZuQoaBtYP8HOrsAQ for ; Tue, 26 May 2026 09:56:58.969 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRoWv-00000009Ur7-1unE\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRoWu-00000002lII-2oxg\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wRoWc-0004vo-1V; Tue, 26 May 2026 10:56:54 +0100 Received-SPF: pass (mx2.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Tue, 26 May 2026 10:56:57 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61611 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.63) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.10) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.53) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.32) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: IP_REPUTATION_HAM(-0.28) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.63) [-0.63501134286625] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.10) [-0.10266048576496] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.53) [-0.53372798966175] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.32); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: IP_REPUTATION_HAM(-0.28) [asn: 35425(-0.18), country: GB(-0.00), ip: 89.16.161.57(-0.09)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wRoWc-0004vo-1V@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.3 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","SPF":"softfail","to":"evidence@mmalegal.co.uk","from":"informationrightsofficer7@edinburgh.gov.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}"} [2026-05-28 15:00:13] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 15:00:13, 2026-05-28 15:00:13)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 15:00:13, 2026-05-28 15:00:13)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 15:00:46] production.DEBUG: Inbound email data {"SPF":"pass","to":"","from":"","html":"

Thank you for emailing the Information Assurance and Data Protection team mailbox.  

 
We are currently experiencing a high volume of enquiries, please see below for more information on how your response will be handled. A member of the team will respond to your email as soon as possible. 
 
Emails from members of the public: 
If you have submitted an enquiry or a complaint relating to your personal data you will receive a formal notification with further information shortly.  
 
Emails from Scottish Government staff: 
 If you have: 
 
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Please refer to the guidance in the eLearning reminders 
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Someone from the team will be in touch with further information shortly. Requests with statutory deadlines will be prioritised.  
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Please indicate if this is urgent, if possible with a deadline and specific driver behind the request. 
 
There is also  specific guidance on DPIAs and Data sharing that may assist.
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Please refer to the checklist available here to ensure you have included all necessary information 
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The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","sender_ip":"185.151.28.82"} [2026-05-28 15:01:04] production.DEBUG: Inbound email data {"content-ids":"{\"image002.png@01DCEEBB.25751F40\":\"attachment1\",\"image003.png@01DCEEBB.25751F40\":\"attachment2\",\"image004.jpg@01DCEEBB.25751F40\":\"attachment3\"}","attachments":"3","attachment-info":"{\"attachment1\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCEEBB.25751F40\"},\"attachment2\":{\"filename\":\"image003.png\",\"name\":\"image003.png\",\"type\":\"image/png\",\"content-id\":\"image003.png@01DCEEBB.25751F40\"},\"attachment3\":{\"filename\":\"image004.jpg\",\"name\":\"image004.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image004.jpg@01DCEEBB.25751F40\"}}","subject":"SAR8 NAC7/8976 McGowan","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sarhscp@north-ayrshire.gov.uk\"}","dkim":"{@north-ayrshire.gov.uk : pass}","from":"SARHSCP ","html":"

Good afternoon, 

 

Subject Access Request

 

Further to your subject access request I write to advise that following an extensive search unfortunately no records relating to Frances McGowan have been found.    

 

If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed.

 

Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns.

 

Yours sincerely

 

 

Regards,

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:30
To: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Subject: Re: SAR2 NAC7/8976 McGowan

 

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

Unfortunately, we are unable to provide any further photographic identification. I note that a copy of our client's identification was submitted with the initial DSAR request and signed form of authority. 

 

I understand your internal policies may request multiple forms of ID, but this is not a requirement under UK GDPR and the Data Protection Act 2018.

 

In addition, the ICO guidance is extremely clear on this point. Your request for another form of ID is unnecessary, unreasonable, and is not proportionate to the request we have made for our client's data. 

 

There can be no reasonable doubt about our client's identification, and given the evidence we have already provided, we expect to receive all requested information and documents you are in control of. 

 

Should you disagree with our position, we expect to receive a substantive and reasoned response specifying exactly what ICO guidance or statutory authority you are relying upon in requesting multiple forms of identification. In the absence of which, we expect to receive the information within the defined timescales. 

 

If we do not receive a prompt response to this email with the requested authorities and guidance you are relying upon, and do not receive the requested information in the coming weeks, we will have little option but to submit a complaint to the ICO - this will be submitted without further notice to yourself. 

 

We trust this will not be necessary and look forward to hearing from you as soon as possible. 

 

If you wish to discuss this email via telephone, please contact me on 0161 563 0816 and we would be happy to have a pragmatic discussion to overcome this issue. 

 

I look forward to hearing from you. 

 

Kind regards, 

 

James

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

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From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 26 May 2026 2:17 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: RE: SAR2 NAC7/8976 McGowan

 

Good afternoon,

Further to our email below we would be grateful to receive the requested ID documents as soon as possible.

 

If we do not receive the documents within 2 weeks, your subject access case will be closed.  If, however, you can provide the documents in the future we will be happy to reopen your case.

If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed.

Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 21 May 2026 12:29
To: evidence@mmalegal.co.uk
Subject: RE: SAR2 NAC7/8976 McGowan

 

Good afternoon,

 

As per our previous email:

 

I write to acknowledge receipt of your personal data request on behalf of Frances McGowan received by the council on 15/05/2026  and can advise that your request will be dealt with under the Council’s Subject Access Request procedures. 

In order that I can process your request further I would be grateful if you could provide two forms of identification.  These can be copies of - Passport, Driver’s Licence, Employer’s or Student card, Unemployment Benefit Card or Council Rent Book.  At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents.  Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address.

On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with.

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 15 May 2026 14:56
To: evidence@mmalegal.co.uk
Subject: SAR2 NAC7/8976 McGowan

 

Good afternoon,

 

I write to acknowledge receipt of your personal data request on behalf of Frances McGowan received by the council on 15/05/2026  and can advise that your request will be dealt with under the Council’s Subject Access Request procedures. 

In order that I can process your request further I would be grateful if you could provide two forms of identification.  These can be copies of - Passport, Driver’s Licence, Employer’s or Student card, Unemployment Benefit Card or Council Rent Book.  At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents.  Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address.

On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with.

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 12 May 2026 13:57
To: Data Protection Officer (shared mailbox) <dataprotectionofficer@north-ayrshire.gov.uk>
Subject: Data Subject Access Request - Ms Frances Mcgowan

 

You don't often get email from evidence@mmalegal.co.uk. Learn why this is important

 

Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe.

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Ms Frances Mcgowan
Client Address: 359 Peat Road, Glasgow, G53 6SE
Client Reference: 100022
Date of Birth: 19/01/1969
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Nazareth House, Kilmarnock: 1975-1975



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation.

If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer.

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North Ayrshire Council Website

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If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed. Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns. Yours sincerely Regards, Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: evidence@mmalegal.co.uk Sent: 28 May 2026 11:30 To: SARHSCP Subject: Re: SAR2 NAC7/8976 McGowan Good morning, Thank you for your previous email. We note its contents. Unfortunately, we are unable to provide any further photographic identification. I note that a copy of our client's identification was submitted with the initial DSAR request and signed form of authority. I understand your internal policies may request multiple forms of ID, but this is not a requirement under UK GDPR and the Data Protection Act 2018. In addition, the ICO guidance is extremely clear on this point. Your request for another form of ID is unnecessary, unreasonable, and is not proportionate to the request we have made for our client's data. There can be no reasonable doubt about our client's identification, and given the evidence we have already provided, we expect to receive all requested information and documents you are in control of. Should you disagree with our position, we expect to receive a substantive and reasoned response specifying exactly what ICO guidance or statutory authority you are relying upon in requesting multiple forms of identification. In the absence of which, we expect to receive the information within the defined timescales. If we do not receive a prompt response to this email with the requested authorities and guidance you are relying upon, and do not receive the requested information in the coming weeks, we will have little option but to submit a complaint to the ICO - this will be submitted without further notice to yourself. We trust this will not be necessary and look forward to hearing from you as soon as possible. If you wish to discuss this email via telephone, please contact me on 0161 563 0816 and we would be happy to have a pragmatic discussion to overcome this issue. I look forward to hearing from you. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image002.png@01DCEEBB.25751F40][cid:image003.png@01DCEEBB.25751F40] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: SARHSCP > Sent: 26 May 2026 2:17 PM To: evidence@mmalegal.co.uk > Subject: RE: SAR2 NAC7/8976 McGowan Good afternoon, Further to our email below we would be grateful to receive the requested ID documents as soon as possible. If we do not receive the documents within 2 weeks, your subject access case will be closed. If, however, you can provide the documents in the future we will be happy to reopen your case. If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed. Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP > Sent: 21 May 2026 12:29 To: evidence@mmalegal.co.uk Subject: RE: SAR2 NAC7/8976 McGowan Good afternoon, As per our previous email: I write to acknowledge receipt of your personal data request on behalf of Frances McGowan received by the council on 15/05/2026 and can advise that your request will be dealt with under the Council's Subject Access Request procedures. In order that I can process your request further I would be grateful if you could provide two forms of identification. These can be copies of - Passport, Driver's Licence, Employer's or Student card, Unemployment Benefit Card or Council Rent Book. At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents. Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address. On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with. Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP > Sent: 15 May 2026 14:56 To: evidence@mmalegal.co.uk Subject: SAR2 NAC7/8976 McGowan Good afternoon, I write to acknowledge receipt of your personal data request on behalf of Frances McGowan received by the council on 15/05/2026 and can advise that your request will be dealt with under the Council's Subject Access Request procedures. In order that I can process your request further I would be grateful if you could provide two forms of identification. These can be copies of - Passport, Driver's Licence, Employer's or Student card, Unemployment Benefit Card or Council Rent Book. At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents. Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address. On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with. Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: MMA Legal > Sent: 12 May 2026 13:57 To: Data Protection Officer (shared mailbox) > Subject: Data Subject Access Request - Ms Frances Mcgowan You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Ms Frances Mcgowan Client Address: 359 Peat Road, Glasgow, G53 6SE Client Reference: 100022 Date of Birth: 19/01/1969 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Nazareth House, Kilmarnock: 1975-1975 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ________________________________ ** Please help reduce waste. Don't print this email unless absolutely necessary. ** This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation. If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer. Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited. Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring. North Ayrshire Council Website","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpt15ncq5go7fg7c0zXS9"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php45rmkl8kof38anNosYg"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php13tn6ta7qr6efCYxl8E"}} [2026-05-28 15:03:23] production.DEBUG: Inbound email data {"from":"Subject Access Requests ","content-ids":"{\"image001.png@01DCEEBB.79491540\":\"attachment1\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","to":"\"evidence@mmalegal.co.uk\" ","attachments":"2","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"subjectaccessrequests@renfrewshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCEEBB.79491540\"},\"attachment2\":{\"filename\":\"SAR Solicitor Aknowledgement letter.docx\",\"name\":\"SAR Solicitor Aknowledgement letter.docx\",\"type\":\"application/vnd.openxmlformats-officedocument.wordprocessingml.document\"}}","headers":"ARC-Authentication-Results: i=5; 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Message has 7-11 Received headers [7] Message-ID: LOAP265MB91253274587968DA5F46FBA1D4092@LOAP265MB9125.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.8 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_Enabled=True;MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_SiteId=ca295336-1aa6-4486-b2b2-cf7669625305;MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_SetDate=2026-05-28T14:01:45.0000000Z;MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_Name=Official Sensitive;MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_ContentBits=3;MSIP_Label_c502b93d-cd47-488c-bee8-1d1e93f484c7_Method=Privileged x-egress-defend-domain: renfrewshire.gov.uk x-ms-exchange-messagesentrepresentingtype: 1 x-ms-traffictypediagnostic: LOAP265MB9125:EE_|CWLP265MB5188:EE_|AMS1EPF0000004D:EE_|CWLP265MB3025:EE_","dkim":"{@renfrewshire.gov.uk : pass}","sender_ip":"185.151.28.76","subject":"RE: Data Subject Access Request - Mr George Finnie","text":"OFFICIAL-SENSITIVE Good afternoon Please see attached letter to acknowledge receipt of your Subject Access Request. We will be in touch in due course with any information found. Many Thanks Courtney Kelly Quality Assurance and Data Support Officer Children's Services 3rd Floor Renfrewshire House Renfrewshire Council [cid:image001.png@01DCEEBB.79491540] From: FOI Sent: 28 May 2026 15:50 To: Subject Access Requests Subject: FW: Data Subject Access Request - Mr George Finnie OFFICIAL-SENSITIVE Good afternoon, This has been logged as IG261102 Kind regards, Courtney From: dataprotection > Sent: 28 May 2026 15:02 To: FOI > Subject: FW: Data Subject Access Request - Mr George Finnie OFFICIAL-SENSITIVE Hi, can this be logged as a SAR for CS-SW please? Thanks, Brian McGill Information Officer Legal & Democratic Services Renfrewshire Council | Renfrewshire House, Cotton Street, Paisley PA1 1AN| From: MMA Legal > Sent: 28 May 2026 12:04 To: dataprotection > Subject: Data Subject Access Request - Mr George Finnie [External email] Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr George Finnie Client Address: Flat 0/4 1 Bedford Street, Glasgow, G5 9BD Client Reference: 100374 Date of Birth: 23/07/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * arden prior in castlemilk glasgow care home : 1975 * Grice Children's Home in Bridge of Weir: 1977 * Jailsland in Ayrshire: 1980 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Renfrewshire Council Website -http://www.renfrewshire.gov.uk This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. Renfrewshire Council may, in accordance with the Telecommunications(Lawful Business Practice) (Interception of Communications) Regulations 2000, intercept e-mail messages for the purpose of monitoring or keeping a record of communications on the Council's system. If a message contains inappropriate dialogue it will automatically be intercepted by the Council's Internal Audit section who will decide whether or not the e-mail should be onwardly transmitted to the intended recipient(s).","html":"

OFFICIAL-SENSITIVE


Good afternoon

Please see attached letter to acknowledge receipt of your Subject Access Request.

We will be in touch in due course with any information found.

 

 

Many Thanks

 

Courtney Kelly

Quality Assurance and Data Support Officer

Children’s Services

3rd Floor Renfrewshire House

Renfrewshire Council

 

From: FOI <foi@renfrewshire.gov.uk>
Sent: 28 May 2026 15:50
To: Subject Access Requests <subjectaccessrequests@renfrewshire.gov.uk>
Subject: FW: Data Subject Access Request - Mr George Finnie

 

OFFICIAL-SENSITIVE

 

Good afternoon,

 

This has been logged as IG261102

 

Kind regards,

Courtney

 

From: dataprotection <dataprotection@renfrewshire.gov.uk>
Sent: 28 May 2026 15:02
To: FOI <foi@renfrewshire.gov.uk>
Subject: FW: Data Subject Access Request - Mr George Finnie

 

OFFICIAL-SENSITIVE

 

Hi, can this be logged as a SAR for CS-SW please?

 

Thanks,

 

Brian McGill

Information Officer

Legal & Democratic Services

 

Renfrewshire Council | Renfrewshire House, Cotton Street, Paisley PA1 1AN|

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:04
To: dataprotection <dataprotection@renfrewshire.gov.uk>
Subject: Data Subject Access Request - Mr George Finnie

 

 

 

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr George Finnie
Client Address: Flat 0/4 1 Bedford Street, Glasgow, G5 9BD
Client Reference: 100374
Date of Birth: 23/07/1965
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • arden prior in castlemilk glasgow care home : 1975
  • Grice Children’s Home in Bridge of Weir: 1977
  • Jailsland in Ayrshire: 1980



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

Renfrewshire Council Website -http://www.renfrewshire.gov.uk

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. Renfrewshire Council may, in accordance with the Telecommunications(Lawful Business Practice) (Interception of Communications) Regulations 2000, intercept e-mail messages for the purpose of monitoring or keeping a record of communications on the Council's system. If a message contains inappropriate dialogue it will automatically be intercepted by the Council's Internal Audit section who will decide whether or not the e-mail should be onwardly transmitted to the intended recipient(s).

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Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@nhs.scot : pass}","SPF":"fail"} [2026-05-28 15:03:30] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 15:03:30, 2026-05-28 15:03:30)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 15:03:30, 2026-05-28 15:03:30)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 15:05:15] production.DEBUG: Inbound email data {"text":"Good afternoon, Subject Access Request Further to your subject access request I write to advise that following an extensive search unfortunately no records relating to Michelle Copeland have been found. If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed. Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns. Yours sincerely Regards, Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: evidence@mmalegal.co.uk Sent: 28 May 2026 12:18 To: SARHSCP Subject: Re: SAR NAC78033 Copeland Good afternoon, Many thanks for your email. Unfortunately, we are unable to provide any further photographic identification. I note that a copy of our client's identification was submitted with the initial DSAR request and signed form of authority. I understand your internal policies may request multiple forms of ID, but this is not a requirement under UK GDPR and the Data Protection Act 2018. In addition, the ICO guidance is extremely clear on this point. Your request for another form of ID is unnecessary, unreasonable, and is not proportionate to the request we have made for our client's data. There can be no reasonable doubt about our client's identification, and given the evidence we have already provided, we expect to receive all requested information and documents you are in control of. Should you disagree with our position, we expect to receive a substantive and reasoned response specifying exactly what ICO guidance or statutory authority you are relying upon in requesting multiple forms of identification. In the absence of which, we expect to receive the information within the defined timescales. If we do not receive a prompt response to this email with the requested authorities and guidance you are relying upon, and do not receive the requested information in the coming weeks, we will have little option but to submit a complaint to the ICO - this will be submitted without further notice to yourself. We trust that this will not be necessary and look forward to hearing from you as soon as possible. If you wish to discuss this email via telephone, please contact me on 0161 563 0816 and we would be happy to have a pragmatic discussion to overcome this issue. I look forward to hearing from you. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image002.png@01DCEEBB.96E64280][cid:image003.png@01DCEEBB.96E64280] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: SARHSCP > Sent: 06 May 2026 10:43 AM To: evidence@mmalegal.co.uk > Subject: SAR NAC78033 Copeland Good morning, Further to our email below we would be grateful to receive the requested ID documents as soon as possible. If we do not receive the documents within 2 weeks, your subject access case will be closed. If, however, you can provide the documents in the future we will be happy to reopen your case. If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed. Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP > Sent: 23 April 2026 12:56 To: evidence@mmalegal.co.uk Subject: SAR2 NAC78033 Copeland Good afternoon, I write to acknowledge receipt of your personal data request on behalf of Michelle Copeland received by the council on 23/04/2026 and can advise that your request will be dealt with under the Council's Subject Access Request procedures. In order that I can process your request further I would be grateful if you could provide two forms of identification. These can be copies of - Passport, Driver's Licence, Employer's or Student card, Unemployment Benefit Card or Council Rent Book. At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents. Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address. I note the mandate and passport provided are both unsigned and so we cannot accept either. On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with. Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: Subject Access Request > Sent: 23 April 2026 11:17 To: SARHSCP > Subject: FW: Data Subject Access Request - Ms Michelle Copeland Hi, Please see SAR request for HSCP. Thanks Sarah Keen Senior Customer Support Administrator Democratic Services 1st Floor East Cunninghame House Irvine From: MMA Legal > Sent: 22 April 2026 20:21 To: Subject Access Request > Subject: Data Subject Access Request - Ms Michelle Copeland Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Ms Michelle Copeland Client Address: 44 Briery Court, Kilbirnie, KA25 6JD Client Reference: 100040 Date of Birth: 21/09/1976 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Woodlends School: 1990 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ________________________________ ** Please help reduce waste. Don't print this email unless absolutely necessary. ** This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation. If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer. Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited. Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring. 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Good afternoon,

 

Subject Access Request

 

Further to your subject access request I write to advise that following an extensive search unfortunately no records relating to Michelle Copeland have been found.    

 

If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed.

 

Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns.

 

Yours sincerely

 

 

Regards,

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:18
To: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Subject: Re: SAR NAC78033 Copeland

 

Good afternoon, 

 

Many thanks for your email. 

 

Unfortunately, we are unable to provide any further photographic identification. I note that a copy of our client's identification was submitted with the initial DSAR request and signed form of authority. 

 

I understand your internal policies may request multiple forms of ID, but this is not a requirement under UK GDPR and the Data Protection Act 2018.

 

In addition, the ICO guidance is extremely clear on this point. Your request for another form of ID is unnecessary, unreasonable, and is not proportionate to the request we have made for our client's data. 

 

There can be no reasonable doubt about our client's identification, and given the evidence we have already provided, we expect to receive all requested information and documents you are in control of. 

 

Should you disagree with our position, we expect to receive a substantive and reasoned response specifying exactly what ICO guidance or statutory authority you are relying upon in requesting multiple forms of identification. In the absence of which, we expect to receive the information within the defined timescales. 

 

If we do not receive a prompt response to this email with the requested authorities and guidance you are relying upon, and do not receive the requested information in the coming weeks, we will have little option but to submit a complaint to the ICO - this will be submitted without further notice to yourself. 

 

We trust that this will not be necessary and look forward to hearing from you as soon as possible. 

 

If you wish to discuss this email via telephone, please contact me on 0161 563 0816 and we would be happy to have a pragmatic discussion to overcome this issue. 

 

I look forward to hearing from you. 

 

Kind regards, 

 

 

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

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Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 06 May 2026 10:43 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: SAR NAC78033 Copeland

 

Good morning,

 

Further to our email below we would be grateful to receive the requested ID documents as soon as possible.

If we do not receive the documents within 2 weeks, your subject access case will be closed.  If, however, you can provide the documents in the future we will be happy to reopen your case.

If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed.

Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 23 April 2026 12:56
To: evidence@mmalegal.co.uk
Subject: SAR2 NAC78033 Copeland

 

Good afternoon,

 

I write to acknowledge receipt of your personal data request on behalf of Michelle Copeland received by the council on 23/04/2026 and can advise that your request will be dealt with under the Council’s Subject Access Request procedures. 

In order that I can process your request further I would be grateful if you could provide two forms of identification.  These can be copies of - Passport, Driver’s Licence, Employer’s or Student card, Unemployment Benefit Card or Council Rent Book.  At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents.  Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address.

I note the mandate and passport provided are both unsigned and so we cannot accept either.


On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with.

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: Subject Access Request <Subjectaccessrequest@north-ayrshire.gov.uk>
Sent: 23 April 2026 11:17
To: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Subject: FW: Data Subject Access Request - Ms Michelle Copeland

 

Hi,

 

Please see SAR request for HSCP.

 

Thanks

Sarah Keen

 

Senior Customer Support Administrator

Democratic Services

1st Floor East

Cunninghame House

Irvine

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Subject Access Request <Subjectaccessrequest@north-ayrshire.gov.uk>
Subject: Data Subject Access Request - Ms Michelle Copeland

 

Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe.

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Ms Michelle Copeland
Client Address: 44 Briery Court, Kilbirnie, KA25 6JD
Client Reference: 100040
Date of Birth: 21/09/1976
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Woodlends School: 1990



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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North Ayrshire Council Website

","dkim":"{@north-ayrshire.gov.uk : pass}","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","subject":"SAR8 NAC78033 Copeland","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sarhscp@north-ayrshire.gov.uk\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\",\"filename\":\"UTF-8\"}","attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php3oro4ruhsitj16FBLkD"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpil3d43po25525PEBoLy"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpdut0g24lgseu4ulRDP8"}} [2026-05-28 15:08:11] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"subjectaccessrequests@renfrewshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCEEBC.240FA660\"},\"attachment2\":{\"filename\":\"image003.jpg\",\"name\":\"image003.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image003.jpg@01DCEEBC.240FA660\"},\"attachment3\":{\"filename\":\"SAR Solicitor Aknowledgement letter.docx\",\"name\":\"SAR Solicitor Aknowledgement letter.docx\",\"type\":\"application/vnd.openxmlformats-officedocument.wordprocessingml.document\"}}","content-ids":"{\"image001.png@01DCEEBC.240FA660\":\"attachment1\",\"image003.jpg@01DCEEBC.240FA660\":\"attachment2\"}","subject":"RE: Data Subject Access Request - Lesley brown","text":"OFFICIAL-SENSITIVE Good afternoon Please see attached letter to acknowledge receipt of your Subject Access Request. We will be in touch in due course with any information found. Many Thanks Courtney Kelly Quality Assurance and Data Support Officer Children's Services 3rd Floor Renfrewshire House Renfrewshire Council [cid:image001.png@01DCEEBC.240FA660] From: FOI Sent: 28 May 2026 15:57 To: Subject Access Requests Subject: FW: Data Subject Access Request - Lesley brown OFFICIAL-SENSITIVE Good afternoon, This has been logged as IG261103 Kind regards, Courtney From: dataprotection > Sent: 28 May 2026 15:02 To: FOI > Subject: FW: Data Subject Access Request - Lesley brown OFFICIAL-SENSITIVE Hi, can this be logged as a SAR for CS-SW please? Thanks, Brian McGill Information Officer Legal & Democratic Services Renfrewshire Council | Renfrewshire House, Cotton Street, Paisley PA1 1AN| From: MMA Legal > Sent: 28 May 2026 12:03 To: dataprotection > Subject: Data Subject Access Request - Lesley brown [External email] Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Lesley brown Client Address: 7 Howes Brae, ML12 6FA Client Reference: 100033 Date of Birth: 08/05/1980 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Rowanlea Children's Home: 1993- We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Renfrewshire Council Website -http://www.renfrewshire.gov.uk This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. Renfrewshire Council may, in accordance with the Telecommunications(Lawful Business Practice) (Interception of Communications) Regulations 2000, intercept e-mail messages for the purpose of monitoring or keeping a record of communications on the Council's system. 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OFFICIAL-SENSITIVE


Good afternoon

Please see attached letter to acknowledge receipt of your Subject Access Request.

We will be in touch in due course with any information found.

 

 

Many Thanks

 

Courtney Kelly

Quality Assurance and Data Support Officer

Children’s Services

3rd Floor Renfrewshire House

Renfrewshire Council

 

From: FOI <foi@renfrewshire.gov.uk>
Sent: 28 May 2026 15:57
To: Subject Access Requests <subjectaccessrequests@renfrewshire.gov.uk>
Subject: FW: Data Subject Access Request - Lesley brown

 

OFFICIAL-SENSITIVE

 

Good afternoon,

 

This has been logged as IG261103

 

Kind regards,

Courtney

 

From: dataprotection <dataprotection@renfrewshire.gov.uk>
Sent: 28 May 2026 15:02
To: FOI <foi@renfrewshire.gov.uk>
Subject: FW: Data Subject Access Request - Lesley brown

 

OFFICIAL-SENSITIVE

 

Hi, can this be logged as a SAR for CS-SW please?

 

Thanks,

 

Brian McGill

Information Officer

Legal & Democratic Services

 

Renfrewshire Council | Renfrewshire House, Cotton Street, Paisley PA1 1AN|

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: dataprotection <dataprotection@renfrewshire.gov.uk>
Subject: Data Subject Access Request - Lesley brown

 

 

 

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Lesley brown
Client Address: 7 Howes Brae, ML12 6FA
Client Reference: 100033
Date of Birth: 08/05/1980
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Rowanlea Children’s Home: 1993-



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 

 

Renfrewshire Council Website -http://www.renfrewshire.gov.uk

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boundary=\"_007_b35940ed6e324b90b840befe529842dfscotlandpoliceuk_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scotland.police.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=y3ENcA55VUSxyNCmIT9jHpY8CHy8a96CqykEe3HeI1U=; b=VHX20QY9WrWYxqvkDPgWi9lnd6LZHJEfl16xgBKTHRcKRPYgxTwAxmQtn8TAXH3osTwXjwAGAIsKRGPq7yapy9zoxch+ChNOJKh6/1Zh46qB4VMs60nTh8rTx2xmhCMHN+hTOHAXx6cuUEGRrChZaf+GmVbfBE0Q0Kl1eK5WH/YDtgimR8BO9UxcwqA6D7e5YOOxEanGw9UkZGW/sNrSqdxoKgVCNhya162anbK8nHmlUmCe+Ur/NDJz5q/HAzdD3A3PxVPJw4DpuOb0iFrHCz34RYFjPGLpglKHlKHQnH4/sOFgiVHtUMU6AAfH8S4+3VfBFrh1+3aZGJSgYDCtQw== Date: Tue, 26 May 2026 12:49:14 +0000 From: Data Protection Subject Access\t In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id OXcOBKSoRkK4beX6O1w0kg for ; Tue, 26 May 2026 12:49:33.948 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRrDw-0000000AoKN-3Xn4\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 13:49:32 +0100 Received: from mail-ukwestazon11022100.outbound.protection.outlook.com ([52.101.101.100] helo=CWXP265CU010.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRrDw-00000001nt1-19rE\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 13:49:32 +0100 Received: from CWLP123CA0179.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:19b::18) by LO0P123MB6587.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:24c::10) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.11; 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DKIM trace symbol [scotland.police.uk:+] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.47); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: IP_REPUTATION_HAM(-0.62) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.101.100(-0.39)] X-Symbol: SUSPICIOUS_AUTH_ORIGIN(0.00); Message authenticated, but from a suspicios origin (potentially an injector) X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~] Message-ID: b35940ed6e324b90b840befe529842df@scotland.police.uk X-Milter-Del: X-Spam X-Spam-Score: -3.8 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.11]","SPF":"fail","subject":"RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]","attachments":"3","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","dkim":"{@scotland.police.uk : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","content-ids":"{\"image001.png@01DCED16.686C3E60\":\"attachment1\",\"image002.png@01DCED16.686C3E60\":\"attachment2\"}","text":"OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","html":"

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCED16.686C3E60\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCED16.686C3E60\"},\"attachment3\":{\"filename\":\"SAR-26-04014 - Response.pdf\",\"name\":\"SAR-26-04014 - Response.pdf\",\"type\":\"application/pdf\"}}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php2gp4t87q23ni5LVft04"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpaeanjvo0a0n17FrSB3s"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpelhmjebhnk682szH8Wr"}} [2026-05-28 15:08:44] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Lrach-ln: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Lrach-ln: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-28 15:08:44, 2026-05-28 15:08:44)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-28 15:08:44, 2026-05-28 15:08:44)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): 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Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 15:09:26] production.DEBUG: Inbound email data {"to":", ","attachments":"1","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=gov.scot header.s=s2048m1 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=154.52.0.222;\tiprev=pass (gw000222-eu.fortimail.com) smtp.remote-ip=154.52.0.222;\tspf=pass smtp.mailfrom=gov.scot;\tdkim=pass header.d=gov.scot header.s=s2048m1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS body hash miscompare) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=154.52.0.222 ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=TfnbDpFCDrqKwEEcfbMu/tKXOrxILDXGYVzzzy1+o+M=;\th=Resent-From:Resent-Date:DKIM-Signature:MIME-Version:Content-Type:\t 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fwd-relay1.stackmail.com;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=gov.scot header.s=s2048m1 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) Authentication-Results: mx.stackmail.com;\tiprev=pass (gw000222-eu.fortimail.com) smtp.remote-ip=154.52.0.222;\tspf=pass smtp.mailfrom=gov.scot;\tdkim=pass header.d=gov.scot header.s=s2048m1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS body hash miscompare) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=154.52.0.222 Content-Type: multipart/related; boundary=\"_004_CWLP265MB1265AED35F374ED1B7785C7288092CWLP265MB1265GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; d=gov.scot; s=s2048m1; c=relaxed/relaxed; h=from:to:subject:date:message-id:references:content-type:mime-version; bh=s9UObPlE2y8JL/DpCu3zAvO1DJmtGdoSiawHCxJMEGY=; 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CWLP265MB1265:EE_|CWXP265MB1893:EE_","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Nicholas.Reid@gov.scot\"}","dkim":"{@gov.scot : pass}","SPF":"softfail","sender_ip":"185.151.28.75","attachment-info":"{\"attachment1\":{\"filename\":\"~WRD0004.jpg\",\"name\":\"~WRD0004.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"~WRD0004.jpg\"}}","text":"Our ref: SAR26-27 - 422-Access Good afternoon I am writing in response to the request you made below on requesting a copy of personal data on behalf of your client Mr McPhee. Following a search by the Care Experience and Whole Family Wellbeing Division we have confirmed that we do not hold any records in relation to Mr McPhee. If you are not happy with this outcome and wish to make a complaint, please contact the Scottish Government's Data Protection Officer in the first instance: dataprotectionofficer@gov.scot If, following this review, you still have concerns about the way your data has been handled you can write to the UK Information Commissioner's Office - the regulator for data protection in the UK - at the following address: Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Tel: 0303 123 1113 (local rate) or 01625 545 745 Regards Nicholas Reid (Pronouns: he/him) Senior Information Assurance and Data Protection Advisor Information Assurance and Data Protection Branch Digital Citizen Division | Scottish Government From: MMA Legal Sent: 12 May 2026 09:25 To: Data protection and information assets Mailbox Subject: SAR26-27 - 422-Access - Redress - Data Subject Access Request - Mr Alexander Mcphee Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Alexander Mcphee Client Address: 18 Holm Street , Stewarton , Kilmarnock , KA3 5HR Client Reference: 100310 Date of Birth: 22/10/1961 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * clark house- 42 molbourne road - largs : 1966- April 1971 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\",\"filename\":\"UTF-8\"}","html":"

Our ref: SAR26-27 – 422-Access

 

Good afternoon

 

I am writing in response to the request you made below on requesting a copy of personal data on behalf of your client Mr McPhee.

 

Following a search by the Care Experience and Whole Family Wellbeing Division we have confirmed that we do not hold any records in relation to Mr McPhee.

 

If you are not happy with this outcome and wish to make a complaint, please contact the Scottish Government’s Data Protection Officer in the first instance: dataprotectionofficer@gov.scot

 

If, following this review, you still have concerns about the way your data has been handled you can write to the UK Information Commissioner’s Office – the regulator for data protection in the UK – at the following address:

 

Information Commissioner’s Office
Wycliffe House Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745

 

Regards

 

Nicholas Reid (Pronouns: he/him)

Senior Information Assurance and Data Protection Advisor

Information Assurance and Data Protection Branch

Digital Citizen Division | Scottish Government 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 12 May 2026 09:25
To: Data protection and information assets Mailbox <dpa@gov.scot>
Subject: SAR26-27 - 422-Access - Redress - Data Subject Access Request - Mr Alexander Mcphee

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Alexander Mcphee
Client Address: 18 Holm Street , Stewarton , Kilmarnock , KA3 5HR
Client Reference: 100310
Date of Birth: 22/10/1961
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • clark house- 42 molbourne road - largs : 1966- April 1971



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
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Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? 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If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. 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Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","sender_ip":"185.151.28.76","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php9jiafqf432k82fkovRg"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpitjimp4hdqnfcIkWqLP"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpcjc365frst2j2Vvy77A"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/php85d3n56jbl6d82vxALN"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/php7neo1rb1m637aAXpzsu"},"attachment7":{"Illuminate\\Http\\UploadedFile":"/tmp/phpi72fo5580oi05x8JTVC"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php38t7vlg5k1fv1Vp2Elg"}} [2026-05-28 15:15:01] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 15:15:01, 2026-05-28 15:15:01)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 15:15:01, 2026-05-28 15:15:01)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 15:15:44] production.DEBUG: Inbound email data {"from":"Subject Access Requests ","sender_ip":"185.151.28.76","html":"

OFFICIAL-SENSITIVE


Good afternoon

Please see attached letter to acknowledge receipt of your Subject Access Request.

We will be in touch in due course with any information found.

 

 

Many Thanks

 

Courtney Kelly

Quality Assurance and Data Support Officer

Children’s Services

3rd Floor Renfrewshire House

Renfrewshire Council

 

From: FOI <foi@renfrewshire.gov.uk>
Sent: 28 May 2026 16:01
To: Subject Access Requests <subjectaccessrequests@renfrewshire.gov.uk>
Subject: FW: Data Subject Access Request - Mr Matt Ross

 

OFFICIAL-SENSITIVE

 

Good afternoon,

 

This has been logged as IG261104

 

Kind regards,

Courtney

 

From: dataprotection <dataprotection@renfrewshire.gov.uk>
Sent: 28 May 2026 15:03
To: FOI <foi@renfrewshire.gov.uk>
Subject: FW: Data Subject Access Request - Mr Matt Ross

 

OFFICIAL-SENSITIVE

 

Hi, can this be logged as a SAR for CS-SW please?

 

Thanks,

 

Brian McGill

Information Officer

Legal & Democratic Services

 

Renfrewshire Council | Renfrewshire House, Cotton Street, Paisley PA1 1AN|

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: dataprotection <dataprotection@renfrewshire.gov.uk>
Subject: Data Subject Access Request - Mr Matt Ross

 

 

 

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Matt Ross
Client Address: 2 Poplar Avenue , Johnstone, PA5 0EF
Client Reference: 100314
Date of Birth: 07/03/1965
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St. Ninian's, Falkland, Fife: 1976 - 1977



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 

 

Renfrewshire Council Website -http://www.renfrewshire.gov.uk

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. Renfrewshire Council may, in accordance with the Telecommunications(Lawful Business Practice) (Interception of Communications) Regulations 2000, intercept e-mail messages for the purpose of monitoring or keeping a record of communications on the Council's system. If a message contains inappropriate dialogue it will automatically be intercepted by the Council's Internal Audit section who will decide whether or not the e-mail should be onwardly transmitted to the intended recipient(s).

","attachments":"3","dkim":"{@renfrewshire.gov.uk : pass}","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"subjectaccessrequests@renfrewshire.gov.uk\"}","content-ids":"{\"image001.png@01DCEEBD.32FE79C0\":\"attachment1\",\"image003.jpg@01DCEEBD.32FE79C0\":\"attachment2\"}","subject":"RE: Data Subject Access Request - Mr Matt Ross","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCEEBD.32FE79C0\"},\"attachment2\":{\"filename\":\"image003.jpg\",\"name\":\"image003.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image003.jpg@01DCEEBD.32FE79C0\"},\"attachment3\":{\"filename\":\"SAR Solicitor Aknowledgement letter.docx\",\"name\":\"SAR Solicitor Aknowledgement letter.docx\",\"type\":\"application/vnd.openxmlformats-officedocument.wordprocessingml.document\"}}","text":"OFFICIAL-SENSITIVE Good afternoon Please see attached letter to acknowledge receipt of your Subject Access Request. We will be in touch in due course with any information found. Many Thanks Courtney Kelly Quality Assurance and Data Support Officer Children's Services 3rd Floor Renfrewshire House Renfrewshire Council [cid:image001.png@01DCEEBD.32FE79C0] From: FOI Sent: 28 May 2026 16:01 To: Subject Access Requests Subject: FW: Data Subject Access Request - Mr Matt Ross OFFICIAL-SENSITIVE Good afternoon, This has been logged as IG261104 Kind regards, Courtney From: dataprotection > Sent: 28 May 2026 15:03 To: FOI > Subject: FW: Data Subject Access Request - Mr Matt Ross OFFICIAL-SENSITIVE Hi, can this be logged as a SAR for CS-SW please? Thanks, Brian McGill Information Officer Legal & Democratic Services Renfrewshire Council | Renfrewshire House, Cotton Street, Paisley PA1 1AN| From: MMA Legal > Sent: 28 May 2026 12:02 To: dataprotection > Subject: Data Subject Access Request - Mr Matt Ross [External email] Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Matt Ross Client Address: 2 Poplar Avenue , Johnstone, PA5 0EF Client Reference: 100314 Date of Birth: 07/03/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St. Ninian's, Falkland, Fife: 1976 - 1977 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Renfrewshire Council Website -http://www.renfrewshire.gov.uk This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. Renfrewshire Council may, in accordance with the Telecommunications(Lawful Business Practice) (Interception of Communications) Regulations 2000, intercept e-mail messages for the purpose of monitoring or keeping a record of communications on the Council's system. 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I will pass the information back to the team to carry out further searches using the names provided in your email. We will be in touch as soon as we can. Kind Regards Ann Ann Lee | Information Rights Officer | Information Governance Unit | Chief Executive’s Office | Legal and Assurance | Business Centre 2:1 | Waverley Court, 4 East Market Street, Edinburgh, EH8 8BG From: evidence@mmalegal.co.uk Sent: 28 May 2026 10:29 To: Information Rights Officer 7 Subject: Re: Subject Access Request - Request for Clarification - EDIR:61584 Good morning, Thank you for your previous email. Its contents are noted. In regard to your clarification request, we can͏​​‌͏ [External email] External email [External email] [Discusses sensitive information] Discusses sensitive information [Discusses sensitive information] [Contains topics of a financial nature] Contains topics of a financial nature [Contains topics of a financial nature] Good morning, Thank you for your previous email. Its contents are noted. In regard to your clarification request, we cannot confirm a previous surname for our client. However, we know that her parent's surname was 'Graham'. Therefore, we suggest trying the name 'Mathlian graham' in relation to our client. If you require any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image003.png@01DCEEBD.9B42FB00][cid:image004.png@01DCEEBD.9B42FB00] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Information Rights Officer 7 > Sent: 08 May 2026 3:17 PM To: evidence@mmalegal.co.uk > Cc: edinburghfoi@messagestore.co.uk > Subject: Subject Access Request - Request for Clarification - EDIR:61584 Investigations Team Date: 08/05/2026 Our ref: 61584 Dear Investigations Team, Request for Clarification Subject: SAR - Ms Mathlian Downs (DOB:27/04/1961) Thank you for your request for information on behalf of Mathlian Downs which we received on 22/04/2026. To help us meet your request, could you please provide the following: Can you please advise if Ms Mathlian Downs was ever known by another surname? On receipt of these further details, we will respond to your request within one calendar month. Please note that the statutory deadline for responding to your request is paused until we receive the requested clarification from you. If we do not hear from you within two calendar months, we will assume that you are no longer seeking the information you have requested and we will take no further action. If you wish to discuss further, please get in touch. Please quote the reference number above in any future communications. Further information about your rights and accessing information is available on our website at: www.edinburgh.gov.uk Yours sincerely, Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk ********************************************************************** This email and files transmitted with it are confidential and are intended for the sole use of the individual or organisation to whom they are addressed. If you have received this eMail in error please notify the sender immediately and delete it without using, copying, storing, forwarding or disclosing its contents to any other person. The Council has endeavoured to scan this eMail message and attachments for computer viruses and will not be liable for any losses incurred by the recipient. ********************************************************************** ********************************************************************** This email and files transmitted with it are confidential and are intended for the sole use of the individual or organisation to whom they are addressed. If you have received this eMail in error please notify the sender immediately and delete it without using, copying, storing, forwarding or disclosing its contents to any other person. The Council has endeavoured to scan this eMail message and attachments for computer viruses and will not be liable for any losses incurred by the recipient. **********************************************************************","html":"

Dear James,

 

Thank you for your email.

 

I will pass the information back to the team to carry out further searches using the names provided in your email.

 

We will be in touch as soon as we can.

 

Kind Regards

 

Ann

 

Ann Lee | Information Rights Officer | Information Governance Unit | Chief Executive’s Office | Legal and Assurance | Business Centre 2:1 | Waverley Court, 4 East Market Street, Edinburgh, EH8 8BG

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 10:29
To: Information Rights Officer 7 <informationrightsofficer7@edinburgh.gov.uk>
Subject: Re: Subject Access Request - Request for Clarification - EDIR:61584

 

 

Good morning, 

 

Thank you for your previous email. Its contents are noted. 

 

In regard to your clarification request, we cannot confirm a previous surname for our client. However, we know that her parent's surname was 'Graham'. Therefore, we suggest trying the name 'Mathlian graham' in relation to our client. 

 

If you require any further information, don't hesitate to contact us further. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Information Rights Officer 7 <informationrightsofficer7@edinburgh.gov.uk>
Sent: 08 May 2026 3:17 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: edinburghfoi@messagestore.co.uk <edinburghfoi@messagestore.co.uk>
Subject: Subject Access Request - Request for Clarification - EDIR:61584

 

Investigations Team 

 

Date: 08/05/2026

Our ref: 61584

Dear Investigations Team,  

Request for Clarification

Subject: SAR - Ms Mathlian Downs (DOB:27/04/1961)

Thank you for your request for information on behalf of Mathlian Downs which we received on 22/04/2026. To help us meet your request, could you please provide the following:

Can you please advise if Ms Mathlian Downs was ever known by another surname?

On receipt of these further details, we will respond to your request within one calendar month. Please note that the statutory deadline for responding to your request is paused until we receive the requested clarification from you.

If we do not hear from you within two calendar months, we will assume that you are no longer seeking the information you have requested and we will take no further action.

If you wish to discuss further, please get in touch. Please quote the reference number above in any future communications.

Further information about your rights and accessing information is available on our website at: www.edinburgh.gov.uk

Yours sincerely,

 

Ann Lee
Information Rights Officer

 

Information Governance Unit
Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340
informationrights@edinburgh.gov.uk  www.edinburgh.gov.uk

**********************************************************************
This email and files transmitted with it are confidential and are intended for the sole use of the individual or organisation to whom they are addressed.
If you have received this eMail in error please notify the sender immediately and delete it without using, copying, storing, forwarding or disclosing its contents to any other person.
The Council has endeavoured to scan this eMail message and attachments for computer viruses and will not be liable for any losses incurred by the recipient.
**********************************************************************

**********************************************************************
This email and files transmitted with it are confidential and are intended for the sole use of the individual or organisation to whom they are addressed.
If you have received this eMail in error please notify the sender immediately and delete it without using, copying, storing, forwarding or disclosing its contents to any other person.
The Council has endeavoured to scan this eMail message and attachments for computer viruses and will not be liable for any losses incurred by the recipient.
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Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




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 ","subject":"SAR 2026 86 - Response","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"type\":\"application/pdf\"}}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. 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DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.74(-0.58)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.74:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: DKIM_REPUTATION(-0.95) [-0.95146808363929] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58230194029455] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.9419157441773] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: CWXP265MB3255684D1BC2D9EEFE800CDCDE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.7 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(6049299003)(376014)(1800799024)(366016)(13003099007)(8096899003)(22082099003)(18002099003)(38070700021)(4053099003)(11063799006)(4143699003)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|6049299003|376014|1800799024|366016|13003099007|8096899003|22082099003|18002099003|38070700021|4053099003|11063799006|4143699003|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 09abcdd0-d4dc-4bbb-8d84-08debcbb990f x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@south-ayrshire.gov.uk : pass}","to":"\"evidence@mmalegal.co.uk\" ","from":"DataProtection ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php6a4qq38h0vvh2qjA6zh"}} [2026-05-28 15:21:17] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 15:21:17, 2026-05-28 15:21:17)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 15:21:17, 2026-05-28 15:21:17)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 15:22:33] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t 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0Cky8vsPoog44HFPU6KZ/mFj0bFBYjBSZMywopnX/C1y+mv/f9iagQS9jpXIj7p2n+NPiVOo+g\t lAnAIedPz+iBgkIfn2psdaM/zJyRDGO0G20KIt1ZF43rzTzeFTjDndDCCqUyvgRjMXEKLiBOUc\t bXfL2GR2FRQ3TFHh+V+wAGGL5NAY8IW6tcKZHqqfrTTO+g==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1779977545_0041396c7b0a74a2500d193b777e1b18_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779977546;\tbh=EiRnPC6QN0QFC2qqp50pf3/p7Mtq+uHz9ZzT92vo53A=;\tb=P9gXH2UY2j/TxWzOJFIMosbrAGA4tXfySdIMeBtP1q143kR7dz5j086G/M7gyzRIAyzE\t+3szyYVcCVX5FMuoud2ed3IB07FA0qY93nrC1fLLpEGOxP4wCpNwmT3aXL7xBuMEO+SJ8Q\thcwZvn3CIP4XYstamo4lSUvAsAtOVcfHcNmeK7dYQQHNNW8eEBzfYKfdel0eoxqG+NMXrg\tdEYMML03h5kgLyUjko4vY+UXLvuTHY8LfoJZhuqtQukyiPHKmGO7VdU5soNu88U5yvz2Nl\tIra9bG/7eyl6efC42D+ejMc0jY97z9Bp3e02V4oLO3xc41NeMZnY8EuOVn6YgAyw== Date: Thu, 28 May 2026 14:12:26 +0000 (UTC) From: Culloden Medical Practice MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id fLeCi3o-SCu4da8ly7GV2Q for ; Thu, 28 May 2026 14:12:29.861 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSbTI-00000009fwH-0cSk\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 15:12:28 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSbTH-0000000Dc4A-1rWn\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 15:12:27 +0100 Received: by recvd-57b698b956-kcscj with SMTP id recvd-57b698b956-kcscj-1-6A184D4A-16\t2026-05-28 14:12:26.259785915 +0000 UTC m=+2565611.359613468 Received: from [172.31.155.18] (unknown)\tby geopod-ismtpd-canary-0 (SG)\twith ESMTP id xI1v_fdiTHWNCclRPUNnng\tfor ;\tThu, 28 May 2026 14:12:25.940 +0000 (UTC) Received-SPF: pass (mx4.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Thu, 28 May 2026 15:12:27 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Culloden Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.mARdeYPEmq4RmMgIQAOfIFea5D9X9o/PY0g/rYjWsiMGDRBOp4DgT1H9Xq0StbwSpwPp9vTcyucvklAR1fMrNrBwMnOXDaDe+boGLKb6qHEyZnbWLAMKV8+SLTAjkCAnRjYCSNh35yyhcDYjgM1nXf2G2OnPywuQ3eqWTGKJ0r2G77eTQz6DIqGwGUtp5R7EvZqhKxs4/tEmvHy+va6Ggra5fxt8SnqFW1FLI13KwDIhRT3RlsakXawag3NjKRhKNg3MtE8OCiBDj6qeuF1CYA== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: NEURAL_SPAM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.22) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.22) [asn: 11377(-0.22), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: dc0f229a359be725e41722c59eb5f3d4@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","subject":"Culloden Medical Practice has sent a copy of your Subject Access Request","from":"Culloden Medical Practice ","text":"� Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �","html":"

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","to":"MMA Legal ","SPF":"fail"} [2026-05-28 15:22:33] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. , 2026-05-28 15:22:33, 2026-05-28 15:22:33)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, � Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �, 2026-05-28 15:22:33, 2026-05-28 15:22:33)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 15:25:03] production.DEBUG: Inbound email data {"from":"Data Protection ","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=pkc.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.132;\tiprev=pass (mail-uksouthazon11022132.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.132;\tspf=pass smtp.mailfrom=pkc.gov.uk;\tdkim=pass header.d=pkc.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.96.132 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=pkc.gov.uk; dmarc=pass action=none header.from=pkc.gov.uk; dkim=pass header.d=pkc.gov.uk; arc=none ARC-Message-Signature: i=3; a=rsa-sha256; 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I understand that the information you are seeking is: * We request disclosure of all personal data held in relation to our client, across all systems and formats. I am now processing your request on behalf of the Council's Data Protection Officer and will issue my response to you within one calendar month of receipt of your request and supporting documents, which, in this instance, is 29 June 2026. This is the limit allowed by the UK General Data Protection Regulation. Please quote the reference number above, PKCIR:8962, in any future correspondence relating to this request. Kind regards, Information Officer Information Rights Team Perth & Kinross Council Legal & Governance Services 2 High Street Perth PH1 5PH The information in this email is solely for the intended recipients. If you are not an intended recipient, you must not disclose, copy, or distribute its contents or use them in any way: please advise the sender immediately and delete this email. Perth & Kinross Council does not warrant that this email or any attachments are virus-free and does not accept any liability for any loss or damage resulting from any virus infection. Perth & Kinross Council may monitor or examine any emails received by its email system. The information contained in this email may not be the views of Perth & Kinross Council. It is possible for email to be falsified and the sender cannot be held responsible for the integrity of the information contained in it. General enquiries to Perth & Kinross Council should be made to enquiries@pkc.gov.uk or 01738 475000.","html":"

Good afternoon,

Re: Subject Access Request

Your ref: 100943

I acknowledge receipt of your Subject Access Request today, 28 May 2026, on behalf of your client Shirleen Taylor . I understand that the information you are seeking is:

  • We request disclosure of all personal data held in relation to our client, across all systems and formats.

I am now processing your request on behalf of the Council’s Data Protection Officer and will issue my response to you within one calendar month of receipt of your request and supporting documents, which, in this instance, is 29 June 2026. This is the limit allowed by the UK General Data Protection Regulation.

Please quote the reference number above, PKCIR:8962, in any future correspondence relating to this request.

Kind regards,

Information Officer

 

Information Rights Team
Perth & Kinross Council

Legal & Governance Services

2 High Street

Perth

PH1 5PH

 

 

 

 

The information in this email is solely for the intended recipients.

If you are not an intended recipient, you must not disclose, copy, or distribute its contents or use them in any way: please advise the sender immediately and delete this email.

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"} [2026-05-28 15:25:47] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","to":"\"evidence@mmalegal.co.uk\" ","from":"\"Patricia Doherty (NHS Greater Glasgow and Clyde)\"\t","subject":"Re: Data Subject Access Request - Mr Steven Capaldi","content-ids":"{\"66ef7205-0814-4bb2-a92f-32d2ccc13e88\":\"attachment1\"}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Patricia.Doherty2@nhs.scot\"}","attachments":"3","sender_ip":"185.151.28.75","SPF":"fail","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-zm4wmpwf.png\",\"name\":\"Outlook-zm4wmpwf.png\",\"type\":\"image/png\",\"content-id\":\"66ef7205-0814-4bb2-a92f-32d2ccc13e88\"},\"attachment2\":{\"filename\":\"Case note Vol 1.pdf\",\"name\":\"Case note Vol 1.pdf\",\"type\":\"application/pdf\"},\"attachment3\":{\"filename\":\"Completion letter.doc\",\"name\":\"Completion letter.doc\",\"type\":\"application/msword\"}}","text":"Sensitive Dear Sir Further to your recent request for access to the Mental Health Services notes of patient - Steven Capaldi Please find attached the notes and my covering letter. Please confirm safe receipt.... Kind Regards Patricia Doherty Patricia Doherty                        Leverndale Hospital Deputy Health Records Manager         510 Crookston Road South and East Glasgow                Glasgow G53 7TU Mental Health Services                  Email: Patricia.Doherty2@nhs.scot NHS Greater Glasgow and Clyde         Telephone: 0141 211 6682 [cid:66ef7205-0814-4bb2-a92f-32d2ccc13e88]                                       ________________________________ From: MMA Legal Sent: 06 May 2026 17:32 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Steven Capaldi Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Steven Capaldi Client Reference: 100070 Client Address: 3/2 175 University Avenue, Glasgow, G12 8PW Date of Birth: 22/11/1968 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Sensitive

Dear Sir

Further to your recent request for access to the Mental Health Services notes of patient - Steven Capaldi

Please find attached the notes and my covering letter.  Please confirm safe receipt....


Kind Regards
Patricia Doherty

Patricia Doherty                        Leverndale Hospital
Deputy Health Records Manager         510 Crookston Road
South and East Glasgow                Glasgow  G53 7TU
Mental Health Services                  Email:  Patricia.Doherty2@nhs.scot
NHS Greater Glasgow and Clyde          Telephone:  0141 211 6682

                                      

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 06 May 2026 17:32
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Steven Capaldi
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Steven Capaldi
Client Reference: 100070
Client Address: 3/2 175 University Avenue, Glasgow, G12 8PW
Date of Birth: 22/11/1968
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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DKIM trace symbol [nhs.scot:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.44); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: MIME_BASE64_TEXT(0.10); Has text part encoded in base64 X-Symbol: IP_REPUTATION_HAM(-1.00) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.101.36(-0.76)] X-Symbol: NEURAL_HAM(0.00); 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Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
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Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","subject":"SAR 2026 87 - Response","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachments":"1","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.117;\tiprev=pass (mail-ukwestazon11022117.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.117;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.101.117 ARC-Authentication-Results: i=1; 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boundary=\"_004_CWXP265MB325526464CEF4103E90350F7DE092CWXP265MB3255GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=south-ayrshire.gov.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=t0sKbFsLdHgznb5b5FbGUP7acGrVBcj4PvNZk9682HQ=; b=KtcOFEcMBGRk8HTxDWIiwNQWwDsw4VZmc+GMWawtdIiT5ruldygZ6seVBzrOy8QvJ9ZKsY7PMdqWEHLEQrRuqGTCwIt9f9jPX3j4O8jQdl743b5iWpFsmSiw8oKagjHKiBNa7TNrAd0rW44PN4/x9ClWx7FAz0r2bxCtvNvDIZT1NC/rk0So3hfR7/8LYW4wIBQnpEseD0Q0IPUCZN/6Ez6yJNvNXaWCJqJpPKNhZKvpqYufnlBNabqX813xqwPsh+hBm9fqcYO3HzNEA/TRtZ2QW84iuXG4BlhtIWtXL7HFXBkQjEDBBcIjCApvpsVvpc7rGBB1jG/3SOqo9CZqfw== Date: Thu, 28 May 2026 13:22:43 +0000 From: DataProtection In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 7ERQhFT5Snif6ZvvQfZhYA for ; Thu, 28 May 2026 13:22:47.347 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSahB-00000009FtH-2dyB\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 14:22:45 +0100 Received: from mail-ukwestazon11022117.outbound.protection.outlook.com ([52.101.101.117] helo=CWXP265CU010.outbound.protection.outlook.com)\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSahB-00000000du6-0YEY\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 14:22:45 +0100 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:b3::8) by LO5P265MB9366.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:4ce::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 13:22:43 +0000 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97]) by CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97%5]) with mapi id 15.21.0071.011; Thu, 28 May 2026 13:22:43 +0000 Received-SPF: pass (mx2.lhr.stackcp.net: domain of south-ayrshire.gov.uk designates 52.101.101.117 as permitted sender) client-ip=52.101.101.117; envelope-from=DataProtection@south-ayrshire.gov.uk; helo=CWXP265CU010.outbound.protection.outlook.com; References: Resent-Date: Thu, 28 May 2026 14:22:45 +0100 Resent-From: evidence@mmalegal.co.uk Subject: SAR 2026 87 - Response Thread-Index: AQHc7qUQXvcVAbSG2kKW49zu3fNHWw== Thread-Topic: SAR 2026 87 - Response To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: DataProtection@south-ayrshire.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: ef297abc-c7a4-419a-3dbf-08debcbc3387 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: f498c7a9-6557-4aa5-98ac-8fd916178fd9 X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 13:22:43.6259 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: cOSlcOiSBKi6YFd+tJ8nMure36cAIHsNHKNHZ9qXw6KWOZDbRyVCCleJGG0FgqKcGBbJWpafiY/NDPnQVXyy9lAqdPsSn32ioPcKAbOwGPbPjiGstlILFN41uZwZHzQC X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO5P265MB9366 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.101.117 X-OriginatorOrg: south-ayrshire.gov.uk X-Spam-Report: Action: no action Symbol: DKIM_TRACE(0.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: ARC_ALLOW(-1.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.67) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.75) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: WHITELIST_DMARC(-7.00) Symbol: DKIM_REPUTATION(-0.94) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.53) Symbol: SPF_REPUTATION_HAM(-0.94) Symbol: HAS_ATTACHMENT(0.00) X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.67); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.75) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.101.117(-0.52)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.117:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.94) [-0.94327712130998] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.53) [-0.53806449406665] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94082002983735] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: CWXP265MB325526464CEF4103E90350F7DE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.6 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(6049299003)(376014)(1800799024)(366016)(13003099007)(8096899003)(22082099003)(18002099003)(38070700021)(4053099003)(11063799006)(4143699003)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|6049299003|376014|1800799024|366016|13003099007|8096899003|22082099003|18002099003|38070700021|4053099003|11063799006|4143699003|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ef297abc-c7a4-419a-3dbf-08debcbc3387 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","from":"DataProtection ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpuf7usvifnuifaXKbGfw"}} [2026-05-28 15:26:21] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 15:26:21, 2026-05-28 15:26:21)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 15:26:21, 2026-05-28 15:26:21)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 15:30:21] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@pkc.gov.uk\"}","text":"Good afternoon, Re: Subject Access Request Your ref: 100396 I acknowledge receipt of your Subject Access Request today, 28 May 2026, on behalf of your client Mr Thomas Burns. I understand that the information you are seeking is: * We request disclosure of all personal data held in relation to our client, across all systems and formats. I am now processing your request on behalf of the Council's Data Protection Officer and will issue my response to you within one calendar month of receipt of your request and supporting documents, which, in this instance, is 29 June 2026. This is the limit allowed by the UK General Data Protection Regulation. Please quote the reference number above, PKCIR:8963, in any future correspondence relating to this request. Kind regards, Information Officer Information Rights Team Perth & Kinross Council Legal & Governance Services 2 High Street Perth PH1 5PH The information in this email is solely for the intended recipients. If you are not an intended recipient, you must not disclose, copy, or distribute its contents or use them in any way: please advise the sender immediately and delete this email. Perth & Kinross Council does not warrant that this email or any attachments are virus-free and does not accept any liability for any loss or damage resulting from any virus infection. Perth & Kinross Council may monitor or examine any emails received by its email system. The information contained in this email may not be the views of Perth & Kinross Council. It is possible for email to be falsified and the sender cannot be held responsible for the integrity of the information contained in it. General enquiries to Perth & Kinross Council should be made to enquiries@pkc.gov.uk or 01738 475000.","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=pkc.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.137;\tiprev=pass (mail-uksouthazon11022137.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.137;\tspf=pass smtp.mailfrom=pkc.gov.uk;\tdkim=pass header.d=pkc.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.96.137 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=pkc.gov.uk; dmarc=pass action=none header.from=pkc.gov.uk; dkim=pass header.d=pkc.gov.uk; arc=none ARC-Message-Signature: i=3; a=rsa-sha256; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [pkc.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.67); DKIM verification succeed [pkc.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.80) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.96.137(-0.57)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.137:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [pkc.gov.uk:D:+] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.94) [-0.94547347969343] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58099335536976] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94474271100308] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [pkc.gov.uk:+] Message-ID: LO0P265MB298511F26F041550E0AB9B0EF1092@LO0P265MB2985.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.8 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=pkc.gov.uk; x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/22.3.1091.0\"; switchID=\"foi@pkc.gov.uk\"; x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB2985.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(1800799024)(366016)(19092799006)(376014)(8096899003)(38070700021)(18002099003)(11063799006)(56012099006)(6133799003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|1800799024|366016|19092799006|376014|8096899003|38070700021|18002099003|11063799006|56012099006|6133799003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: bHqeciMkAQv7hFkLNL9YVxCXAkg3X8bXkFi5JqtNcyzjHCPW00HLmpBY/oig2jDR0nnErjrpq3qQ7RJSq45U7CQrS2z9YiNYewBLRK9V4V1W9Aq53CRXhJLxCgC3IsfgL39yIB91Zqlt3arv/7PiChiqnOZqalCi6uzd9vm7ym6QxfiWiFI8d20Jx/B400w44/kPA2eAIavhoafD5uf4J5pL8iTVPcnWLXZSC5K/QoMH+VbejmFNiqg4NUwOR30SN4vpBNvXXC0m3lYRoqPLb6Mh8id8ZS3+ZaiLO+CMEEUvW7zWrtFMqq0gGUYQJDX9fv/uJIIa991rAlm0qpPD4P3WYxrXnkJ6+11H32KodqP5DR9igNRsYMHSbOOC7yFVKeOPJhlWWoSCm0eK0kPlk8kPk2U8qUHnSimFnS4huspRj/KAy1POhbINfgmVk5cz3fUGNqw1WqTMzT4z965gSFW5H/9DdFVqrCHdjHnVFClzCxJvl+v7eeNoQRAgGKPRapeBMgLJ3UH6raoRp7eqsH3LVHBX7VmcHBM7ODkiL4W0BY1UbGeFU8/MD5gDdULuBvqSTpdhl1ig+ZztrpjylN+48adbKpWB4Nm4A4BuSCnPQjrfIjjnx6+EG6ye3Ui0k7J9f7cYMExIG5pwpjJRwCNHAy9PbIxpW7GWq4qRV+TZhwATz0znU3L1Suq/ofP58lLulMjSYdHSrDCohCelbrfpi5HRiopqgQXcuhKm+gYT8ZKVaT3S3R73TdczWNJLjxc/3ISt7y/hy8oor4mlkpP2Qwt0wqMsVbiH2eDxuXVCdp1K9WD0HgJyIaUNwgygTbh0gHn91b0dj3esNEo0jk8FXOI6m+7Es/A41TDrlJHu5R0z5mGvQiNKzhQ4g4i0U/l76cG3PGr6NFUDKKvrNNVByw74sH6FDEpFSQihNCswhJbnK4EtSlsMYUgbneGN3YMUC+/i6gUhoOkF1Rt0EKHHU4l8OG0SgxZakNYbrckAdqNZ1o352kMwBhjj2RSWDNMaf/g9dxh5THDUiUeDHzUyBIWXgWzLTbLnGQVqjxavXR9UZ3Ei2SlAU0CyQcI7D1vX7B1IOlA2KYFYqglwoedV/BJuG28A+gqfM91MjZlwu6m7layv4zHCuGf++piX8KQvgX9MFFT8NEvw2qjVWYP7xz9Sh0zQh0+Ui+MXE0rebawtGvLpvnpR7oCffQtxlNmtl0Fwrtl6I+3m+EwMzQmXDJLYYaF4ByRSvi/NCQjtp/rD+bwm4nx8sHt9Gm3vUDbqHvuliImhT+VgDVtlo5M+TyE1+fNUnArTrq6SAlFtpd46zfSZ0+RkHpWciFyE/V+dVuhzY5GctIYUV8y0lvnHBMle2JfqGhmrUJxiBB9XVVaAyF1Dc8MfqNb0peEfBWDHcdZrcgJmNNMVlHze9fBQZrfOOXL/UfIApuwqOIYwFPU7/tFNvsdp1mSBGPipo6l1MpE1b6Ha8DnOLK7OuhqMzK080H6wYMSIRM3YbRBhFYK42AP39qRgMiyBSD69JBm488v6Ap0ccw19EQmDMV6OnkuGp+nMl6rNtnmhRDr42fS4M2EP/G1dm2jI9FHpLiI+3OB9yQnGEp2Tg8zFd/y6nQT3zZqrQSeHIGbs4/+WlsGV5Z1zY8NVrT/ROGW7uSq7vwDVvdMhO5jOCrLU365Y+7KmHPh4dxX48UHo5aWXKFX6zY98u8p1z0rhrfMj14Gf4aYjW1iMdWqSqcorVg== x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ed5a4e92-9731-49c8-7311-08debcce04aa x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB2985:EE_|LOYP265MB2366:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","dkim":"{@pkc.gov.uk : pass}","sender_ip":"185.151.28.75","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","from":"Data Protection ","subject":"Subject Access Request - Acknowledgement (PKCIR:8963) - Your ref: 100396","html":"

Good afternoon,

Re: Subject Access Request

Your ref: 100396

I acknowledge receipt of your Subject Access Request today, 28 May 2026, on behalf of your client Mr Thomas Burns. I understand that the information you are seeking is:

  • We request disclosure of all personal data held in relation to our client, across all systems and formats.

I am now processing your request on behalf of the Council’s Data Protection Officer and will issue my response to you within one calendar month of receipt of your request and supporting documents, which, in this instance, is 29 June 2026. This is the limit allowed by the UK General Data Protection Regulation.

Please quote the reference number above, PKCIR:8963, in any future correspondence relating to this request.

Kind regards,

Information Officer

 

Information Rights Team
Perth & Kinross Council

Legal & Governance Services

2 High Street

Perth

PH1 5PH

 

 

 

 

 

The information in this email is solely for the intended recipients.

If you are not an intended recipient, you must not disclose, copy, or distribute its contents or use them in any way: please advise the sender immediately and delete this email.

Perth & Kinross Council does not warrant that this email or any attachments are virus-free and does not accept any liability for any loss or damage resulting from any virus infection. Perth & Kinross Council may monitor or examine any emails received by its email system.

The information contained in this email may not be the views of Perth & Kinross Council. It is possible for email to be falsified and the sender cannot be held responsible for the integrity of the information contained in it.

General enquiries to Perth & Kinross Council should be made to enquiries@pkc.gov.uk or 01738 475000.

","attachments":"0"} [2026-05-28 15:37:47] production.DEBUG: Inbound email data {"to":"MMA Legal ","from":"Data Protection ","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","dkim":"{@pkc.gov.uk : pass}","subject":"Subject Access Request - Acknowledgement (PKCIR:8964) - Your ref: 100376","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@pkc.gov.uk\"}","text":"Good afternoon, Re: Subject Access Request Your ref: 100376 I acknowledge receipt of your Subject Access Request today, 28 May 2026, on behalf of your client Miss Debbie Whyte. I understand that the information you are seeking is: * We request disclosure of all personal data held in relation to our client, across all systems and formats. I am now processing your request on behalf of the Council's Data Protection Officer and will issue my response to you within one calendar month of receipt of your request and supporting documents, which, in this instance, is 29 June 2026. This is the limit allowed by the UK General Data Protection Regulation. Please quote the reference number above, PKCIR:8964, in any future correspondence relating to this request. Kind regards, Information Officer Information Rights Team Perth & Kinross Council Legal & Governance Services 2 High Street Perth PH1 5PH The information in this email is solely for the intended recipients. If you are not an intended recipient, you must not disclose, copy, or distribute its contents or use them in any way: please advise the sender immediately and delete this email. Perth & Kinross Council does not warrant that this email or any attachments are virus-free and does not accept any liability for any loss or damage resulting from any virus infection. Perth & Kinross Council may monitor or examine any emails received by its email system. The information contained in this email may not be the views of Perth & Kinross Council. It is possible for email to be falsified and the sender cannot be held responsible for the integrity of the information contained in it. General enquiries to Perth & Kinross Council should be made to enquiries@pkc.gov.uk or 01738 475000.","html":"

Good afternoon,

Re: Subject Access Request

Your ref: 100376

I acknowledge receipt of your Subject Access Request today, 28 May 2026, on behalf of your client Miss Debbie Whyte. I understand that the information you are seeking is:

  • We request disclosure of all personal data held in relation to our client, across all systems and formats.

I am now processing your request on behalf of the Council’s Data Protection Officer and will issue my response to you within one calendar month of receipt of your request and supporting documents, which, in this instance, is 29 June 2026. This is the limit allowed by the UK General Data Protection Regulation.

Please quote the reference number above, PKCIR:8964, in any future correspondence relating to this request.

Kind regards,

Information Officer

 

Information Rights Team
Perth & Kinross Council

Legal & Governance Services

2 High Street

Perth

PH1 5PH

 

 

 

 

 

 

The information in this email is solely for the intended recipients.

If you are not an intended recipient, you must not disclose, copy, or distribute its contents or use them in any way: please advise the sender immediately and delete this email.

Perth & Kinross Council does not warrant that this email or any attachments are virus-free and does not accept any liability for any loss or damage resulting from any virus infection. Perth & Kinross Council may monitor or examine any emails received by its email system.

The information contained in this email may not be the views of Perth & Kinross Council. It is possible for email to be falsified and the sender cannot be held responsible for the integrity of the information contained in it.

General enquiries to Perth & Kinross Council should be made to enquiries@pkc.gov.uk or 01738 475000.

","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=pkc.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.196.138;\tiprev=pass (mail-uksouthazon11020138.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.138;\tspf=pass smtp.mailfrom=pkc.gov.uk;\tdkim=pass header.d=pkc.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.196.138 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=pkc.gov.uk; dmarc=pass action=none header.from=pkc.gov.uk; dkim=pass header.d=pkc.gov.uk; arc=none ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; s=s1;\tbh=JSSHZhruFmR5j66DjvrkaE8gvB7nW7vEr2FdI/IljEo=;\th=Resent-From:Resent-Date:MIME-Version:Content-Type:Message-ID:Date:Subject:\t To:From:DKIM-Signature;\tb=nP05wHbDUsD8Bvk84jws5UyoqiDU7VI7WaybZs2991qBkM7qkJoHFCG/bThn74cFn1PZ9gqd9F\t vv2mWV0LXsooGIR7TRw27li8oAuAWOFinnJ+nuTt6q9/vNzZ4cYjt8asoN96jeQ/hmpiltF5Mf\t DAudpiPJsAc/g0wncd7QdV7wYKdW5KMQ0ihfX77QmnL57IH0b1SSTuCs52zsx9QzB0YUYukvzI\t SZNXoTHYSVQVjDDdkQI4Wn/JLJ9e9ZBxKH+RHsToorVny7I1fapg/OD/B3iZSxm8qCMiIEo+Qa\t Uij7j1VykqtfbpOXNtajDjQAw8iihcqlHilRuuUncQ2xKg==; 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boundary=\"_000_LO0P265MB2985A5FCB945848E54BB093EF1092LO0P265MB2985GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=pkc.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=OL+Ifnn4qN2K6RdsmD5aJmC5vM8l+AYDHSFEn/R+bis=; b=VejikP79obSSDvnRUpJOSUhvIDOs9psumv9wjVVVyzEpiCpXTUlizr7lqwr7YVL8jLLb+rjEeL7d/U15DFyYUrgy0P8b9IJYs6bpbUt0FCADBMIM33VZQY7AalUrs4fnHV7EHYupR2vgxLOf7bm2nL5PCPOZ9r12mL9Ue8Bcb64= Date: Thu, 28 May 2026 15:37:39 +0000 From: Data Protection MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id 5IkgGSw8TkuvjX9s0H5WBA for ; Thu, 28 May 2026 15:37:46.777 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wScnp-0000000BHxP-2rIS\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 16:37:45 +0100 Received: from mail-uksouthazon11020138.outbound.protection.outlook.com ([52.101.196.138] helo=LO3P265CU004.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wScnp-00000000jOo-0VTL\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 16:37:45 +0100 Received: from LO0P265MB2985.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:174::11) by LO8P265MB7535.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:3b4::9) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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Regards Fiona Campbell | Information Officer (Children, Families & Justice) | Angus Council | CFJInfoGov@angus.gov.uk | www.angus.gov.uk Follow us on Twitter; Visit our Facebook page Think green - please do not print this email [cid:image001.png@01DCEEC0.6070A9C0] . From: MMA Legal > Sent: 28 May 2026 12:02 To: InformationGovernance > Subject: Data Subject Access Request - Mr Colin Day This email comes from outside the organization. Do not click links or open attachments unless it is an email you expected to receive. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Colin Day Client Address: 27S Findhorn Place , Edinburgh, EH9 2NY Client Reference: 100316 Date of Birth: 27/04/1961 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * liberton assessment centre, Scotland : 1970 - 1970 * The Dale School Scotland, Arbroath : 1970 - 1972 * OakBank List D School Aberdeen : 1975- We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. 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Good Afternoon

 

Please find attached our response in relation to your request for information.

 

 

Regards

 

Fiona Campbell | Information Officer (Children, Families & Justice) | Angus Council | CFJInfoGov@angus.gov.uk | www.angus.gov.uk

 

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Think green – please do not print this email

 

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From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: InformationGovernance <InformationGovernance@angus.gov.uk>
Subject: Data Subject Access Request - Mr Colin Day

 

 

This email comes from outside the organization.

Do not click links or open attachments unless it is an email you expected to receive.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Colin Day
Client Address: 27S Findhorn Place , Edinburgh, EH9 2NY
Client Reference: 100316
Date of Birth: 27/04/1961
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • liberton assessment centre, Scotland : 1970 - 1970
  • The Dale School Scotland, Arbroath : 1970 - 1972
  • OakBank List D School Aberdeen : 1975-



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

","attachments":"3","sender_ip":"185.151.28.76","to":"\"evidence@mmalegal.co.uk\" ","attachment-info":"{\"attachment1\":{\"filename\":\"~WRD0000.jpg\",\"name\":\"~WRD0000.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"~WRD0000.jpg\"},\"attachment2\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCEEC0.6070A9C0\"},\"attachment3\":{\"filename\":\"20260528 Response.pdf\",\"name\":\"20260528 Response.pdf\",\"type\":\"application/pdf\"}}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\",\"filename\":\"UTF-8\"}","SPF":"softfail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php6rpi59f04glseNgPHlJ"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php6dn0kvn5e7ru47zWohh"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php71u6v7b02e4d3GYSO43"}} [2026-05-28 15:40:47] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Eleanor.Goodwin@nazarethcare.com\"}","content-ids":"{\"55ca3662-f66f-4a15-9ceb-219a9709bb17\":\"attachment5\",\"5e4cec6d-4294-4d0d-a9ef-d2c9fe02850c\":\"attachment1\",\"62cd36cf-538f-4087-879d-e79775f9a214\":\"attachment3\",\"dbf0d358-232a-4cd3-9f40-9d564774871c\":\"attachment4\",\"ddcb1bb0-28ce-47e5-b8aa-72cbf25fc8ff\":\"attachment2\"}","attachments":"5","headers":"ARC-Authentication-Results: i=3; 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boundary=\"_008_LO4P265MB4066B34161A7ABC0B5440E9A9C092LO4P265MB4066GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nazarethcare.com; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=5G+huxQcW7Zq97WbJqL5VSGva7Qp9Uj4Rf9DN7U3hj8=; b=LFj3ZBvRbd6kN0iCwcuWXhZb67l/8uskWQDR2VJhhQjXzNMMHS3QPqendcPH5mT69+0oAjYeSBfQSLHQ3xiFE4jTn41AYLLHMw+XvH97dY/ImSGob8ZHJLx41Gq1B5LdOhn0XUovY/cEH6ekAUJL6JTd1X2+O46Mv1IPyzsQfqo= Date: Thu, 28 May 2026 15:40:41 +0000 From: Eleanor Goodwin In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id N3Kss-utRfCFSifBHsVhog for ; Thu, 28 May 2026 15:40:46.642 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wScqj-0000000APk6-2IeN\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 16:40:45 +0100 Received: from mail-uksouthazon11022127.outbound.protection.outlook.com ([52.101.96.127] helo=LO0P265CU003.outbound.protection.outlook.com)\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wScqi-00000008Yqt-3h4n\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 16:40:45 +0100 Received: from LO4P265MB4066.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:1f1::6) by LOVP265MB8887.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:487::15) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.13; Thu, 28 May 2026 15:40:41 +0000 Received: from LO4P265MB4066.GBRP265.PROD.OUTLOOK.COM ([fe80::50a1:51a7:3dc2:f97]) by LO4P265MB4066.GBRP265.PROD.OUTLOOK.COM ([fe80::50a1:51a7:3dc2:f97%5]) with mapi id 15.21.0071.011; Thu, 28 May 2026 15:40:41 +0000 Received-SPF: pass (mx2.lhr.stackcp.net: domain of nazarethcare.com designates 52.101.96.127 as permitted sender) client-ip=52.101.96.127; envelope-from=Eleanor.Goodwin@nazarethcare.com; helo=LO0P265CU003.outbound.protection.outlook.com; References: Resent-Date: Thu, 28 May 2026 16:40:45 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Ref: 100010 - Mr Brian Hunter - Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Thread-Index: AQHc7eyk+UBpxQeNVEa6hnRr6Ebyc7YjJ4VugAAID5yAAGOleQ== Thread-Topic: Ref: 100010 - Mr Brian Hunter - Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: Eleanor.Goodwin@nazarethcare.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO4P265MB4066.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: a5fd3784-d9e2-472e-3da9-08debccf798d X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 1db129c2-7f2b-4116-a87e-3f47483a06bd X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 15:40:41.6040 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: U6ewUQHjADsoGA14KgQOX6Uf3+IzuZ6I9jdpc3s8lPLOtYHIpvFUN2W5IudH2fKJzgMuIJ2kaEwjyn05mrdaumxJAld3N63FFdzix3vUHiXMPr6v4DUnFCiuwK7JG1YJ X-MS-Exchange-Transport-CrossTenantHeadersStamped: LOVP265MB8887 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.96.127 X-OriginatorOrg: nazarethcare.com X-Spam-Report: Action: no action Symbol: GENERIC_REPUTATION(-0.65) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: TO_MATCH_ENVRCPT_SOME(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-0.20) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: MIME_BASE64_TEXT(0.10) Symbol: IP_REPUTATION_HAM(-0.87) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: TO_DN_EQ_ADDR_SOME(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: TO_DN_SOME(0.00) Symbol: ARC_ALLOW(-1.00) Symbol: RCPT_COUNT_THREE(0.00) Symbol: DKIM_TRACE(0.00) X-Symbol: GENERIC_REPUTATION(-0.65) [-0.65931659965896] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: TO_MATCH_ENVRCPT_SOME(0.00); Some of the recipients match the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nazarethcare.com, none] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-0.20); DKIM verification succeed [nazarethcare.com:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: MIME_BASE64_TEXT(0.10); Has text part encoded in base64 X-Symbol: IP_REPUTATION_HAM(-0.87) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.96.127(-0.65)] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.127:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: TO_DN_EQ_ADDR_SOME(0.00); Some of the recipients have display names that are the same as their address X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~, 6:~, 7:~, 8:~] X-Symbol: TO_DN_SOME(0.00); Some of the recipients have display names X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: RCPT_COUNT_THREE(0.00); 3-5 recipients [3] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nazarethcare.com:+] Message-ID: LO4P265MB4066B34161A7ABC0B5440E9A9C092@LO4P265MB4066.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -3.4 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nazarethcare.com; 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Apologies I had not realised you were making requests for historical records relating to our children's homes that have now closed. We only deal with requests for contemporary records relating to our current care homes for elderly residents. I have forwarded all your requests to our heritage team who deal with any historical requests and spoken to the assistant archivist there who has confirmed they have received them and will go through them when the archivist returns from annual leave on Monday. Their email is archive@nazarethcare.com (sorry I know it is very similar to ours). They should be in touch with you soon. My apologies for the confusion. Many thanks, Ellie Goodwin Archives and Records Executive [Blue text on a white background AI-generated content may be incorrect.] Phone: 020 8444 4427 Ext: 6207 Email: eleanor.goodwin@nazarethcare.com       archives.ukregion@nazarethcare.com 162 East End Road, East Finchley, London, N2 0RU https://nazarethcare.org/ ________________________________ From: Eleanor Goodwin Sent: 28 May 2026 10:41 To: evidence@mmalegal.co.uk Cc: Hei-Yan Tsui Subject: Re: Ref: 100010 - Mr Brian Hunter - Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Good morning, Any requests for records from Nazareth Care should be sent to archives.ukregion@nazarethcare.com which is also linked in my email signature. We will acknowledge receipt as soon as we get the requests through. Many thanks, Ellie Goodwin Archives and Records Executive [Blue text on a white background AI-generated content may be incorrect.] Phone: 020 8444 4427 Ext: 6207 Email: eleanor.goodwin@nazarethcare.com       archives.ukregion@nazarethcare.com 162 East End Road, East Finchley, London, N2 0RU https://nazarethcare.org/ ________________________________ From: evidence@mmalegal.co.uk Sent: 28 May 2026 10:12 To: Eleanor Goodwin Subject: Re: Ref: 100010 - Mr Brian Hunter - Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Good morning, We have 8 clients who we sent DSAR's on behalf of too yourselves, as you have alerted us to not receiving these could you please provide us with a correct email to resend these to as well as noting receipt of these once they have been resent? Please don't hesitate to get in touch if you have any questions or queries. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:ddcb1bb0-28ce-47e5-b8aa-72cbf25fc8ff][cid:62cd36cf-538f-4087-879d-e79775f9a214] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Eleanor Goodwin Sent: 27 May 2026 4:37 PM To: evidence@mmalegal.co.uk Cc: Hei-Yan Tsui ; Uk Administration Subject: Ref: 100010 - Mr Brian Hunter - Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Good afternoon, Your earlier email concerning a SAR you made in 10 April 2026 regarding B Hunter has been forwarded to me. I am sorry to say our administrative team and the records team did not receive your request when it was first sent. Could you please confirm which home this request relates to so that we can locate the records concerned and follow up with the home regarding our internal SAR procedures? If you could send over a summary of the records you are requesting and the appropriate proof of authority, we can gather the material in order to respond to this request. My apologies for the delay. We will process this request as quickly as we can once we have the information we need from you. Many thanks, Ellie Goodwin Archives and Records Executive [Blue text on a white background AI-generated content may be incorrect.] Phone: 020 8444 4427 Ext: 6207 Email: eleanor.goodwin@nazarethcare.com       archives.ukregion@nazarethcare.com 162 East End Road, East Finchley, London, N2 0RU https://nazarethcare.org/","html":"
Hello,

We have now received all of the SAR requests from you.

Apologies I had not realised you were making requests for historical records relating to our children's homes that have now closed. We only deal with requests for contemporary records relating to our current care homes for elderly residents.

I have forwarded all your requests to our heritage team who deal with any historical requests and spoken to the assistant archivist there who has confirmed they have received them and will go through them when the archivist returns from annual leave on Monday.

Their email is archive@nazarethcare.com (sorry I know it is very similar to ours).

They should be in touch with you soon. My apologies for the confusion.

Many thanks,


Ellie Goodwin

Archives and Records Executive

 

\"Blue

Phone: 020 8444 4427 Ext: 6207

 

Email:  eleanor.goodwin@nazarethcare.com

      archives.ukregion@nazarethcare.com

            

162 East End Road, East Finchley, London, N2 0RU

https://nazarethcare.org/ 

From: Eleanor Goodwin <Eleanor.Goodwin@nazarethcare.com>
Sent: 28 May 2026 10:41
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Hei-Yan Tsui <Hei-Yan.Tsui@nazarethcare.com>
Subject: Re: Ref: 100010 - Mr Brian Hunter - Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018
 
Good morning,

Any requests for records from Nazareth Care should be sent to archives.ukregion@nazarethcare.com which is also linked in my email signature.

We will acknowledge receipt as soon as we get the requests through.

Many thanks,


Ellie Goodwin

Archives and Records Executive

 

\"Blue

Phone: 020 8444 4427 Ext: 6207

 

Email:  eleanor.goodwin@nazarethcare.com

      archives.ukregion@nazarethcare.com

            

162 East End Road, East Finchley, London, N2 0RU

https://nazarethcare.org/ 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 10:12
To: Eleanor Goodwin <Eleanor.Goodwin@nazarethcare.com>
Subject: Re: Ref: 100010 - Mr Brian Hunter - Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018
 
Good morning,

We have 8 clients who we sent DSAR's on behalf of too yourselves, as you have alerted us to not receiving these could you please provide us with a correct email to resend these to as well as noting receipt of these once they have been resent? 

Please don't hesitate to get in touch if you have any questions or queries.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Eleanor Goodwin <Eleanor.Goodwin@nazarethcare.com>
Sent: 27 May 2026 4:37 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Hei-Yan Tsui <Hei-Yan.Tsui@nazarethcare.com>; Uk Administration <uk.administration@nazarethcare.com>
Subject: Ref: 100010 - Mr Brian Hunter - Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018
 
Good afternoon,

Your earlier email concerning a SAR you made in 10 April 2026 regarding B Hunter has been forwarded to me.

I am sorry to say our administrative team and the records team did not receive your request when it was first sent.

Could you please confirm which home this request relates to so that we can locate the records concerned and follow up with the home regarding our internal SAR procedures? 

If you could send over a summary of the records you are requesting and the appropriate proof of authority, we can gather the material in order to respond to this request.

My apologies for the delay. We will process this request as quickly as we can once we have the information we need from you.

Many thanks,


Ellie Goodwin

Archives and Records Executive

 

\"Blue

Phone: 020 8444 4427 Ext: 6207

 

Email:  eleanor.goodwin@nazarethcare.com

      archives.ukregion@nazarethcare.com

            

162 East End Road, East Finchley, London, N2 0RU

https://nazarethcare.org/ 

","cc":"Hei-Yan Tsui , Uk Administration\t","sender_ip":"185.151.28.75","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpqci3p2fm90a72TK4MeP"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpsgpcdt0bm57i8Qr1d8l"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpeti56mraa9i83aU6W74"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpvo00pi4miclbfIWkPQb"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpevd1pttglrab9xg3A0S"}} [2026-05-28 15:40:51] production.DEBUG: Inbound email data {"html":"

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
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Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
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I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","attachments":"0","dkim":"{@nrscotland.gov.uk : pass}","sender_ip":"185.151.28.76"} [2026-05-28 15:40:51] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parents names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
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Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parents names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 15:40:51, 2026-05-28 15:40:51)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 15:40:51, 2026-05-28 15:40:51)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 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Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 15:43:11] production.DEBUG: Inbound email data {"subject":"RE: SAR26-27 - 544-Access - Redress - Data Subject Access Request - Miss Cherie Cameron - acknowledgement","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","to":", ","from":"","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Kasia.Mozdzen@gov.scot\"}","text":"Our Ref: SAR26-27 - 544-Access - Redress Dear MMA Legal I refer to your letter to the Scottish Government requesting a search of records in relation to your client, Cherie Cameron (Mcphee). I will also arrange for your request to be passed to the National Records of Scotland as the custodians of public records to conduct a search of the archives. You should expect to receive a separate response from NRS in due course. In the meantime, we will instruct of records held by the Directorate of Children and families for any information in relation to you. All personal information will be accessible to you unless that information is covered by an exemption under data protection laws. In carrying out your request information will be shared with relevant business areas where necessary to ensure a complete return. The one calendar month period allowed for response to your request will expire on 29 June. Kind regards Kasia Kasia Mozdzen | Senior Information Assurance and Data Protection Advisor| Digital Citizen Unit| Scottish Government V Spur | Saughton House | Broomhouse Drive | Edinburgh | EH11 3XD | Data Protection & Information Assets Mailbox Non-working times currently Friday afternoon. From: MMA Legal Sent: 28 May 2026 12:04 To: Data protection and information assets Mailbox Subject: SAR26-27 - 544-Access - Redress - Data Subject Access Request - Miss Cherie Cameron Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Cherie Cameron Client Address: 12 Beattie Avenue, Aberdeen, AB253AP Client Reference: 100385 Date of Birth: 07/10/1990 Also Known As: Cherie Mcphee Name in Care: Cherie Mcphee Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Aberdeen City Council: 1994 - 2006 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","html":"

Our Ref: SAR26-27 - 544-Access - Redress

 

Dear MMA Legal

 

I refer to your letter to the Scottish Government requesting a search of records in relation to your client, Cherie Cameron (Mcphee).

 

I will also arrange for your request to be passed to the National Records of Scotland as the custodians of public records to conduct a search of the archives. You should expect to receive a separate response from NRS in due course. In the meantime, we will instruct of records held by the Directorate of Children and families for any information in relation to you.

 

All personal information will be accessible to you unless that information is covered by an exemption under data protection laws. In carrying out your request information will be shared with relevant business areas where necessary to ensure a complete return.

 

The one calendar month period allowed for response to your request will expire on 29 June.

 

Kind regards

 

Kasia

 

Kasia Mozdzen | Senior Information Assurance and Data Protection Advisor| Digital Citizen Unit| Scottish Government

V Spur | Saughton House | Broomhouse Drive | Edinburgh | EH11 3XD | Data Protection & Information Assets Mailbox

 

Non-working times currently Friday afternoon.

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:04
To: Data protection and information assets Mailbox <dpa@gov.scot>
Subject: SAR26-27 - 544-Access - Redress - Data Subject Access Request - Miss Cherie Cameron

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Cherie Cameron
Client Address: 12 Beattie Avenue, Aberdeen, AB253AP
Client Reference: 100385
Date of Birth: 07/10/1990
Also Known As: Cherie Mcphee

Name in Care: Cherie Mcphee


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Aberdeen City Council: 1994 - 2006



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
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I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","dkim":"{@nrscotland.gov.uk : pass}","sender_ip":"185.151.28.76","to":", ","from":"","html":"

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


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This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
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"} [2026-05-28 15:45:52] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parents names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parents names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 15:45:52, 2026-05-28 15:45:52)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 15:45:52, 2026-05-28 15:45:52)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), 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[2026-05-28 15:48:15] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","text":"Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","attachments":"3","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.125;\tiprev=pass (mail-ukwestazon11020125.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.125;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.125 ARC-Authentication-Results: i=1; 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Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
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From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","sender_ip":"185.151.28.76","content-ids":"{\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\":\"attachment2\",\"4f394150-d876-41ea-a17a-d299d6f6cdeb\":\"attachment3\",\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\":\"attachment1\"}","from":"DataProtection ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-3msualvg.png\",\"name\":\"Outlook-3msualvg.png\",\"type\":\"image/png\",\"content-id\":\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\"},\"attachment2\":{\"filename\":\"Outlook-1xq4j0ec.png\",\"name\":\"Outlook-1xq4j0ec.png\",\"type\":\"image/png\",\"content-id\":\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\"},\"attachment3\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"4f394150-d876-41ea-a17a-d299d6f6cdeb\"}}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","to":"\"evidence@mmalegal.co.uk\" ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpt6mqv6ptd5pbdYfwvZj"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php0i6r9534gb9i9ERz17F"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpgl16iooqj7660hGoRzK"}} [2026-05-28 15:48:15] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 15:48:15, 2026-05-28 15:48:15)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 15:48:15, 2026-05-28 15:48:15)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): 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Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): 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Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert 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Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 15:50:54] production.DEBUG: Inbound email data {"to":", ","subject":"RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Malgorzata.Palgan@nrscotland.gov.uk\"}","text":"Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","SPF":"softfail","from":"","html":"

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
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LNXP265MB1529:EE_|LO0P265MB5976:EE_ x-originatororg: nrscotland.gov.uk","dkim":"{@nrscotland.gov.uk : pass}","sender_ip":"185.151.28.76"} [2026-05-28 15:50:54] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parents names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


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, Good afternoon, Thank you for providing the additional information. I understand that parents names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 15:50:54, 2026-05-28 15:50:54)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


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Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
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, Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 15:50:54, 2026-05-28 15:50:54)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 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[2026-05-28 15:51:14] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-30qkic5u.png\",\"name\":\"Outlook-30qkic5u.png\",\"type\":\"image/png\",\"content-id\":\"1c89986d-35a9-4842-917f-679cea94bbcf\"},\"attachment2\":{\"filename\":\"Outlook-ygasl1f4.png\",\"name\":\"Outlook-ygasl1f4.png\",\"type\":\"image/png\",\"content-id\":\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\"},\"attachment3\":{\"filename\":\"Outlook-ERS Gold A.jpg\",\"name\":\"Outlook-ERS Gold A.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\"},\"attachment4\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"f1e4b142-8979-4bba-b309-32bd06fd0416\"},\"attachment5\":{\"filename\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"type\":\"application/pdf\"}}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
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boundary=\"_009_CWXP265MB3255AD6F1934C6CFD3F5E0E2DE092CWXP265MB3255GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=south-ayrshire.gov.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=3M0vsVsZCkpUu/cB3R8byTvYX5UyTMn4XE0ah65prTY=; b=Ko0QFHiUMfFXED7Zvp41u6fQv9adBcuaBRp3BgZ3r5WQjt5Ysm0KJ1UbdWaEVdFP4/S5UEbwr8Ek9DbNrq8NbHb/MNmiM2xshF9pp/xeynacB+oF0nSccUIGcX/6EvrnTwlS+K7gX96JxepXHM0as713WTtNISDW9oytx3oo+9BAQH7PqnyiB4afLgppHr9iKSl2hSqZXljVELDGhnJ1ipLoBBfP9DMKJdJIRobBlwKRdPqccV9As6SWwMvhm3kTNpkoATjC2h3iMzMWh0Ak04qsaLfW15Ksi1KdHpihOtcCD+XGShD3OXqrVKLhKpqe4b5ZPNUKXSbz1upwMKCZAg== Date: Thu, 28 May 2026 13:32:24 +0000 From: DataProtection In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 1mu2vWFIR-eKMxzrc2CzyA for ; Thu, 28 May 2026 13:32:32.396 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSaqc-00000009L06-3lKs\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 14:32:31 +0100 Received: from mail-ukwestazon11020121.outbound.protection.outlook.com ([52.101.195.121] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSaqc-00000004l3g-1IcR\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 14:32:30 +0100 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:b3::8) by LO2P265MB7275.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:375::13) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/related, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.121:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.95) [-0.95157500175457] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: GENERIC_REPUTATION(-0.58) [-0.585784299002] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94205485834976] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: REPLY(-4.00) X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.121(-0.58)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~, 8:~, 9:~] Message-ID: CWXP265MB3255AD6F1934C6CFD3F5E0E2DE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -17.7 (-----------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(366016)(6049299003)(376014)(1800799024)(786006)(38070700021)(13003099007)(11063799006)(5023799004)(56012099006)(4143699003)(3023799007)(8096899003)(22082099003)(18002099003)(4013099003)(4053099003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|366016|6049299003|376014|1800799024|786006|38070700021|13003099007|11063799006|5023799004|56012099006|4143699003|3023799007|8096899003|22082099003|18002099003|4013099003|4053099003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0713ea3f-d25f-4cfe-6911-08debcbd8d73 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO2P265MB7275:EE_","SPF":"softfail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","sender_ip":"185.151.28.75","attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php29smb7s099s7240ZmzR"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phptc3mjse1n76t8M7NcS7"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpnhccoacmsgcndqp0HrO"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpefbn331co049dwOIZIJ"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phptt7eumdnc9nb3nOb9ci"}} [2026-05-28 15:51:14] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
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From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

ERS Gold Award

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Josephs, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Josephs, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 15:51:14, 2026-05-28 15:51:14)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 15:51:14, 2026-05-28 15:51:14)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 15:55:35] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","to":"MMA Legal ","from":"Data Protection ","subject":"Subject Access Request - Further Information Required (PKCIR:8966) - Your Ref: 100887","text":"Good afternoon Subject Access Request - Additional Information Required Your ref: 100887 I refer to your request for information on behalf of your client, Mr Ronald Mcrobb, which we received today, 28 May 2026. Details of the information you require was not included in your email, can you please provide this information at your earliest convenience. I must advise that, until this information is received, your request will be on hold. However, once I received this information, I will be able to continue with your request. Please quote our reference PKCIR:8966 in any correspondence in relation to this request. Yours sincerely, Information Officer Information Rights Team Legal & Governance Services 2 High Street Perth PH1 5PH The information in this email is solely for the intended recipients. If you are not an intended recipient, you must not disclose, copy, or distribute its contents or use them in any way: please advise the sender immediately and delete this email. Perth & Kinross Council does not warrant that this email or any attachments are virus-free and does not accept any liability for any loss or damage resulting from any virus infection. Perth & Kinross Council may monitor or examine any emails received by its email system. The information contained in this email may not be the views of Perth & Kinross Council. It is possible for email to be falsified and the sender cannot be held responsible for the integrity of the information contained in it. General enquiries to Perth & Kinross Council should be made to enquiries@pkc.gov.uk or 01738 475000.","html":"

Good afternoon

 

Subject Access Request - Additional Information Required

Your ref: 100887

I refer to your request for information on behalf of your client, Mr Ronald Mcrobb, which we received today, 28 May 2026.

 

Details of the information you require was not included in your email, can you please provide this information at your earliest convenience.

 

I must advise that, until this information is received, your request will be on hold. However, once I received this information, I will be able to continue with your request.  Please quote our reference PKCIR:8966 in any correspondence in relation to this request.

 

Yours sincerely,

 

Information Officer

 

Information Rights Team

Legal & Governance Services

2 High Street

Perth

PH1 5PH

 

 

The information in this email is solely for the intended recipients.

If you are not an intended recipient, you must not disclose, copy, or distribute its contents or use them in any way: please advise the sender immediately and delete this email.

Perth & Kinross Council does not warrant that this email or any attachments are virus-free and does not accept any liability for any loss or damage resulting from any virus infection. Perth & Kinross Council may monitor or examine any emails received by its email system.

The information contained in this email may not be the views of Perth & Kinross Council. It is possible for email to be falsified and the sender cannot be held responsible for the integrity of the information contained in it.

General enquiries to Perth & Kinross Council should be made to enquiries@pkc.gov.uk or 01738 475000.

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Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

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","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","SPF":"softfail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Malgorzata.Palgan@nrscotland.gov.uk\"}","text":"Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. 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LNXP265MB1529:EE_|LO0P265MB5976:EE_ x-originatororg: nrscotland.gov.uk","dkim":"{@nrscotland.gov.uk : pass}","sender_ip":"185.151.28.76"} [2026-05-28 15:55:55] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parents names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


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Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parents names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 15:55:55, 2026-05-28 15:55:55)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 15:55:55, 2026-05-28 15:55:55)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 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Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 15:56:15] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.accessmrninewells@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-p42sbmjr.png\",\"name\":\"Outlook-p42sbmjr.png\",\"type\":\"image/png\",\"content-id\":\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\"},\"attachment2\":{\"filename\":\"Outlook-ebtmbmun.png\",\"name\":\"Outlook-ebtmbmun.png\",\"type\":\"image/png\",\"content-id\":\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\"}}","text":"Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","content-ids":"{\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\":\"attachment2\",\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\":\"attachment1\"}","html":"
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: REPLY(-4.00) X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-1.11) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.101.30(-0.87)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.30:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.71) [-0.71571537591892] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.87) [-0.8760976847207] X-Symbol: SPF_REPUTATION_HAM(-0.70) [-0.70768831998913] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LNXP123MB36598B4E7F0D71276EE69FC39E0B2@LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -8.6 (--------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(366016)(19092799006)(376014)(1800799024)(6049299003)(69100299015)(4053099003)(8096899003)(18002099003)(56012099003)(22082099003)(4013099003)(38070700021)(3023799007)(5023799004)(4143699003)(6133799003)(11063799006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|366016|19092799006|376014|1800799024|6049299003|69100299015|4053099003|8096899003|18002099003|56012099003|22082099003|4013099003|38070700021|3023799007|5023799004|4143699003|6133799003|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: e29a46b8-84d7-47ad-4df5-08debb2b6450 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LNXP123MB3659:EE_|LO0P123MB7463:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpmmn36bu8sejg9kjhKN2"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpf9ogv4dhd6ds6bv1iaO"}} [2026-05-28 15:56:15] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 15:56:15, 2026-05-28 15:56:15)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

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, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 15:56:15, 2026-05-28 15:56:15)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 16:00:56] production.DEBUG: Inbound email data {"dkim":"{@nrscotland.gov.uk : pass}","SPF":"softfail","from":"","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Malgorzata.Palgan@nrscotland.gov.uk\"}","attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nrscotland.gov.uk header.s=s2048m1 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=154.52.0.222;\tiprev=pass (gw000222-eu.fortimail.com) smtp.remote-ip=154.52.0.222;\tspf=pass smtp.mailfrom=nrscotland.gov.uk;\tdkim=pass header.d=nrscotland.gov.uk header.s=s2048m1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS body hash miscompare) 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boundary=\"_000_LNXP265MB1529943DC3472044CAB6A697A5092LNXP265MB1529GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; d=nrscotland.gov.uk; s=s2048m1; c=relaxed/relaxed; h=from:to:subject:date:message-id:references:content-type:mime-version; bh=k8Q+PMNfjLGj19YNW4JZCRMrC9Ibnb8B7jOUo921Obk=; b=kL0CYtZ7OKzJoTJCAV7KJbtO0HL4H+WL1MQc5N5tcTzwtBk+hvpgzBfHdBmvg88h/d6smV40IzfH\tOka5qI0GwOSi6xvrq5RFmBrZ5vFmZRuIeOafX72sk3QJ6zi3UxyPsOqJ9anbCyuVNqmKpGaGSD8+\tJ3I9NWk4K8me8K7i1B/Jn6rUH9bAPpURIAk66tuhxVuQGQruVzU4VbEg8tiAz/FKhnMMZaTdfUvg\ti4DXujTC2hlasjAkkiCIrHBLQ5RV2SVxaykVI1aMaxyeJF06p5NnRr7Am3mAEc2HN71G041iRHWT\tyPoARBSGJZmXlr7wcscl6CUlszz569dYWG0zbw== Date: Thu, 28 May 2026 15:40:45 +0000 From: In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id Ttmp9FXeQzyopr-8g77HuA for ; Thu, 28 May 2026 15:40:50.629 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby 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164.134.135.8 X-FE-Policy-ID: 1:3:3:SYSTEM X-FEAS-BEC-Info: WlpIGw0aAQkEARIJHAEHBlJSCRoLAAEeDUhZUEhYSFhIWUhZXkguLT4lKyQlWFhYWltRW1xcSFtdSCUJBA8HGhIJHAlGOAkEDwkGKAYaGwsHHAQJBgxGDwceRh0DSFlIWltIDR4BDA0GCw0oBQUJBA0PCQRGCwdGHQNIWEhaSFlbSFleXEZZW1xGWVtdRlBIUEhYSFhIWUhYSFhIWEhaW0gNHgEMDQYLDSgFBQkEDQ8JBEYLB0YdA0hY X-FEAS-Client-IP: 164.134.135.8 X-Forwarded-For: Malgorzata.Palgan@nrscotland.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Has-Attach: X-MS-TNEF-Correlator: X-OriginalArrivalTime: 28 May 2026 15:40:30.0253 (UTC) FILETIME=[504785D0:01DCEEB8] X-Originating-IP: 154.52.0.222 X-Spam-Report: Action: no action Symbol: DKIM_TRACE(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: RWL_MAILSPIKE_EXCELLENT(-0.40) Symbol: TO_DN_NONE(0.00) Symbol: TO_MATCH_ENVRCPT_SOME(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.23) Symbol: MIME_GOOD(-0.10) Symbol: ARC_REJECT(1.00) Symbol: RCPT_COUNT_TWO(0.00) Symbol: 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LNXP265MB1529:EE_|LO0P265MB5976:EE_ x-originatororg: nrscotland.gov.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.76","to":", ","subject":"RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040","text":"Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","html":"

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


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"} [2026-05-28 16:00:56] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parents names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
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**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parents names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 16:00:56, 2026-05-28 16:00:56)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
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Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 16:00:56, 2026-05-28 16:00:56)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 16:04:46] production.DEBUG: Inbound email data {"dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","to":"evidence@mmalegal.co.uk","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=ErdMfBidhJ+gaEunzoOsxUe9VcWyrAEs+La2oUKl15k=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=h7ew9fbwq7hPhBavrFNI9ppEOYbl1UTa5UYl9NJq3rfVZrkdIDTBTCe8Pg4xYJHjxtj/604U+2\t 6riwdVjtzPMIcO2Qmxm1O2dd5MUyBd0KUqJm5g2ukYp8CaN7VX2qGCyKAoEtQsRW9yDxeYSB6X\t TzeT2ewG6HJfpofSgLw2/GZWNJ/M0G9yecCvY9/YyD/OLskjreFMXIv3TEKc9oWWGRFQZucV9H\t QXYshy+iUSmL62LKo/LA2q9wvjR6R7dOwccUGqm4ABsjEoKvhwdwzXgbZRq84UZLTYoY03NzIo\t FuWASLb0fwNTwgFP1TvNviEIEocw7YnOS+0EVZ778ergIQ==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=ErdMfBidhJ+gaEunzoOsxUe9VcWyrAEs+La2oUKl15k=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=PlA1bJACjWBOfaW9QYhvwoQtLYqIxoaU12MJcytzIVZUZEbRUXDTToK7P+GpJT62bOWWNKYTYl\t jqjG8grgOf1oYq90qTC8SDJn3+Y5hU8Q1EkeAoVUlI7SraKMe4FFMyGhH/UwHJ6JQ1PDuo+64o\t 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h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=eX0BbB4cOUvebBDG+8qL49uP6D2+6wcVjTlubt0OQdY=; b=DHGv+IW3f/XTG70lbg55xFnJrL\tAqYWpHjl8yQmafCbusvX6vLN8dJSZkhP0PfG8AvX+fwy/r7yJhQ1jpnmORvxXRe+ITZnWYA9apNca\tG3kipHZhp1Tp98UQtyaSqJqpCA+8thqJhZtc3SQRjEvBXSMh+xUMC9vb1mzhfLp0wzesR99RVFhwr\tL6RlSE2iZwA9uOCI3rRLGs4zgiySbIs8DwbVYbiVymkRVY0CXTqa1/dZ0V1dLXyrhTOE7f3Fe/4Iz\tQb3eh+tWwlK9LOo3FlVs8JQZZINkJ+r+KPeO39L1k5z+ijSbp4l2AThJgQFO7afL3P3p0jjQ0Mu4w\tcm9NJ9oQ==; Date: Thu, 28 May 2026 17:04:25 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id NvcVK6zkT0G4K01JtZYO4A for ; Thu, 28 May 2026 16:04:45.681 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSdDw-0000000AaR5-0UBl\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 17:04:44 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSdDv-00000001nMN-214c\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 17:04:43 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSdDg-0007q0-3w; Thu, 28 May 2026 17:04:41 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 17:04:43 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61703 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.14) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.33) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66289531040282] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.14) [-0.14847339738848] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51844918571924] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.33) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.14)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSdDg-0007q0-3w@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","SPF":"softfail","from":"informationrightsofficer7@edinburgh.gov.uk","subject":"Subject Access Request Ref edir:61703"} [2026-05-28 16:04:46] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 16:04:46, 2026-05-28 16:04:46)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 16:04:46, 2026-05-28 16:04:46)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 16:05:18] production.DEBUG: Inbound email data {"from":"informationrightsofficer7@edinburgh.gov.uk","text":"Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=ErdMfBidhJ+gaEunzoOsxUe9VcWyrAEs+La2oUKl15k=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=h7ew9fbwq7hPhBavrFNI9ppEOYbl1UTa5UYl9NJq3rfVZrkdIDTBTCe8Pg4xYJHjxtj/604U+2\t 6riwdVjtzPMIcO2Qmxm1O2dd5MUyBd0KUqJm5g2ukYp8CaN7VX2qGCyKAoEtQsRW9yDxeYSB6X\t TzeT2ewG6HJfpofSgLw2/GZWNJ/M0G9yecCvY9/YyD/OLskjreFMXIv3TEKc9oWWGRFQZucV9H\t QXYshy+iUSmL62LKo/LA2q9wvjR6R7dOwccUGqm4ABsjEoKvhwdwzXgbZRq84UZLTYoY03NzIo\t FuWASLb0fwNTwgFP1TvNviEIEocw7YnOS+0EVZ778ergIQ==; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=eX0BbB4cOUvebBDG+8qL49uP6D2+6wcVjTlubt0OQdY=; b=DHGv+IW3f/XTG70lbg55xFnJrL\tAqYWpHjl8yQmafCbusvX6vLN8dJSZkhP0PfG8AvX+fwy/r7yJhQ1jpnmORvxXRe+ITZnWYA9apNca\tG3kipHZhp1Tp98UQtyaSqJqpCA+8thqJhZtc3SQRjEvBXSMh+xUMC9vb1mzhfLp0wzesR99RVFhwr\tL6RlSE2iZwA9uOCI3rRLGs4zgiySbIs8DwbVYbiVymkRVY0CXTqa1/dZ0V1dLXyrhTOE7f3Fe/4Iz\tQb3eh+tWwlK9LOo3FlVs8JQZZINkJ+r+KPeO39L1k5z+ijSbp4l2AThJgQFO7afL3P3p0jjQ0Mu4w\tcm9NJ9oQ==; Date: Thu, 28 May 2026 17:04:25 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id NvcVK6zkT0G4K01JtZYO4A for ; Thu, 28 May 2026 16:04:45.681 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSdDw-0000000AaR5-0UBl\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 17:04:44 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSdDv-00000001nMN-214c\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 17:04:43 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSdDg-0007q0-3w; Thu, 28 May 2026 17:04:41 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 17:04:43 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61703 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.14) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.33) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66289531040282] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.14) [-0.14847339738848] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51844918571924] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.33) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.14)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSdDg-0007q0-3w@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","to":"evidence@mmalegal.co.uk","subject":"Subject Access Request Ref edir:61703","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","SPF":"softfail"} [2026-05-28 16:05:18] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 16:05:18, 2026-05-28 16:05:18)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 16:05:18, 2026-05-28 16:05:18)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) 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LNXP265MB1529:EE_|LO0P265MB5976:EE_ x-originatororg: nrscotland.gov.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","to":", ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Malgorzata.Palgan@nrscotland.gov.uk\"}","text":"Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","html":"

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
","attachments":"0","from":"","subject":"RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040","dkim":"{@nrscotland.gov.uk : pass}","sender_ip":"185.151.28.76","SPF":"softfail"} [2026-05-28 16:05:58] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parents names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parents names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 16:05:58, 2026-05-28 16:05:58)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 16:05:58, 2026-05-28 16:05:58)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 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Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 16:06:19] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","to":"evidence@mmalegal.co.uk","from":"informationrightsofficer7@edinburgh.gov.uk","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=ErdMfBidhJ+gaEunzoOsxUe9VcWyrAEs+La2oUKl15k=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=h7ew9fbwq7hPhBavrFNI9ppEOYbl1UTa5UYl9NJq3rfVZrkdIDTBTCe8Pg4xYJHjxtj/604U+2\t 6riwdVjtzPMIcO2Qmxm1O2dd5MUyBd0KUqJm5g2ukYp8CaN7VX2qGCyKAoEtQsRW9yDxeYSB6X\t TzeT2ewG6HJfpofSgLw2/GZWNJ/M0G9yecCvY9/YyD/OLskjreFMXIv3TEKc9oWWGRFQZucV9H\t QXYshy+iUSmL62LKo/LA2q9wvjR6R7dOwccUGqm4ABsjEoKvhwdwzXgbZRq84UZLTYoY03NzIo\t FuWASLb0fwNTwgFP1TvNviEIEocw7YnOS+0EVZ778ergIQ==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=ErdMfBidhJ+gaEunzoOsxUe9VcWyrAEs+La2oUKl15k=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t 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c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=eX0BbB4cOUvebBDG+8qL49uP6D2+6wcVjTlubt0OQdY=; b=DHGv+IW3f/XTG70lbg55xFnJrL\tAqYWpHjl8yQmafCbusvX6vLN8dJSZkhP0PfG8AvX+fwy/r7yJhQ1jpnmORvxXRe+ITZnWYA9apNca\tG3kipHZhp1Tp98UQtyaSqJqpCA+8thqJhZtc3SQRjEvBXSMh+xUMC9vb1mzhfLp0wzesR99RVFhwr\tL6RlSE2iZwA9uOCI3rRLGs4zgiySbIs8DwbVYbiVymkRVY0CXTqa1/dZ0V1dLXyrhTOE7f3Fe/4Iz\tQb3eh+tWwlK9LOo3FlVs8JQZZINkJ+r+KPeO39L1k5z+ijSbp4l2AThJgQFO7afL3P3p0jjQ0Mu4w\tcm9NJ9oQ==; Date: Thu, 28 May 2026 17:04:25 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id NvcVK6zkT0G4K01JtZYO4A for ; Thu, 28 May 2026 16:04:45.681 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSdDw-0000000AaR5-0UBl\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 17:04:44 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSdDv-00000001nMN-214c\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 17:04:43 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSdDg-0007q0-3w; Thu, 28 May 2026 17:04:41 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 17:04:43 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61703 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.14) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.33) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66289531040282] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.14) [-0.14847339738848] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51844918571924] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.33) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.14)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSdDg-0007q0-3w@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","SPF":"softfail","subject":"Subject Access Request Ref edir:61703","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","sender_ip":"185.151.28.75"} [2026-05-28 16:06:19] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 16:06:19, 2026-05-28 16:06:19)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 16:06:19, 2026-05-28 16:06:19)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 16:07:28] production.DEBUG: Inbound email data {"to":"MMA Legal ","from":"Bothwell Medical Centre ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","html":"

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"0","subject":"Automatic reply: Data Subject Access Request - Shirley Young","text":"This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.102.166.22;\tiprev=pass (mail-ukwestazhn15011022.outbound.protection.outlook.com) smtp.remote-ip=52.102.166.22;\tspf=pass smtp.helo=CWXP265CU009.outbound.protection.outlook.com;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.102.166.22 ARC-Authentication-Results: i=1; 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This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

          prescription requests

          test results or 

          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: appointment requests-unless you have received a message asking that you email us for a CDM appointment. prescription requests test results or general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 16:07:28, 2026-05-28 16:07:28)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 16:07:28, 2026-05-28 16:07:28)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 16:07:47] production.DEBUG: Inbound email data {"to":"MMA Legal ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.98;\tiprev=pass (mail-uksouthazon11022098.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.98;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) 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mx.stackmail.com;\tiprev=pass (mail-uksouthazon11022098.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.98;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.96.98 Content-Type: multipart/alternative; boundary=\"_000_3abc28af1ee54a84adf9201ddb88b67eLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=4NW9pOSc1b7SZovCplnZl401uDNwSU1XDnmvg2DDxmY=; b=j6kLR5KxI7CuPmrBr6Nmd0h4Qvsew77pjWFmhWzdlz/RdJBJJ1UstkFF6pZDFXwvXIo9IT/oW1AkrxEBUKuvZpVUlppVmhZ8W4ELNs7ZfEyYqu3QRNuh6CHQXkBvMeak4TrnRjc7fsuhOmdSCWQU1oKJ8UzKkKyUfFFbsFMmsWt0Z5pDOgQO7qme0Q32SAyx99o0JPlro/AiYSiykpdHTnEyqpgH4pU/WUEUVVrNRaa1dpB1uSgW9hrF4tx0B1zmCBiLnhzDrxd6vSLnY6ZTgAZbjEgtl9G6NbJKMl9egNvOd20TWjsiXofSA6COpgXBMYNf3ySDabqtyY14aW0odg== Date: Thu, 28 May 2026 11:05:08 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: <3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id otkJanlPTB6eca6nTUre8w for ; Thu, 28 May 2026 11:05:11.954 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYY2-000000088fP-1VCy\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:10 +0100 Received: from 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helo=LO0P265CU003.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 12:05:10 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7pHYnAH3KRgU4EejcrIV35fBzg== Thread-Topic: Response from Subject Access Request Mailbox To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: c8ca5b74-2aea-47d5-6278-08debca8fae6 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:05:08.2828 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P265MB3068 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.96.98 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.43) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.87) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: DKIM_REPUTATION(-0.72) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.69) Symbol: SPF_REPUTATION_HAM(-0.72) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.87) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.96.98(-0.68)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.98:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72199826337853] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.69) [-0.691840969515] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72137080984287] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: 3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: 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pass}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.75","SPF":"fail","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
","attachments":"0"} [2026-05-28 16:07:47] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 16:07:47, 2026-05-28 16:07:47)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 16:07:47, 2026-05-28 16:07:47)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 16:07:51] production.DEBUG: Inbound email data {"dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","to":"evidence@mmalegal.co.uk","from":"informationrightsofficer7@edinburgh.gov.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=ErdMfBidhJ+gaEunzoOsxUe9VcWyrAEs+La2oUKl15k=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=h7ew9fbwq7hPhBavrFNI9ppEOYbl1UTa5UYl9NJq3rfVZrkdIDTBTCe8Pg4xYJHjxtj/604U+2\t 6riwdVjtzPMIcO2Qmxm1O2dd5MUyBd0KUqJm5g2ukYp8CaN7VX2qGCyKAoEtQsRW9yDxeYSB6X\t TzeT2ewG6HJfpofSgLw2/GZWNJ/M0G9yecCvY9/YyD/OLskjreFMXIv3TEKc9oWWGRFQZucV9H\t QXYshy+iUSmL62LKo/LA2q9wvjR6R7dOwccUGqm4ABsjEoKvhwdwzXgbZRq84UZLTYoY03NzIo\t FuWASLb0fwNTwgFP1TvNviEIEocw7YnOS+0EVZ778ergIQ==; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=eX0BbB4cOUvebBDG+8qL49uP6D2+6wcVjTlubt0OQdY=; b=DHGv+IW3f/XTG70lbg55xFnJrL\tAqYWpHjl8yQmafCbusvX6vLN8dJSZkhP0PfG8AvX+fwy/r7yJhQ1jpnmORvxXRe+ITZnWYA9apNca\tG3kipHZhp1Tp98UQtyaSqJqpCA+8thqJhZtc3SQRjEvBXSMh+xUMC9vb1mzhfLp0wzesR99RVFhwr\tL6RlSE2iZwA9uOCI3rRLGs4zgiySbIs8DwbVYbiVymkRVY0CXTqa1/dZ0V1dLXyrhTOE7f3Fe/4Iz\tQb3eh+tWwlK9LOo3FlVs8JQZZINkJ+r+KPeO39L1k5z+ijSbp4l2AThJgQFO7afL3P3p0jjQ0Mu4w\tcm9NJ9oQ==; Date: Thu, 28 May 2026 17:04:25 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id NvcVK6zkT0G4K01JtZYO4A for ; Thu, 28 May 2026 16:04:45.681 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSdDw-0000000AaR5-0UBl\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 17:04:44 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSdDv-00000001nMN-214c\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 17:04:43 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSdDg-0007q0-3w; Thu, 28 May 2026 17:04:41 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 17:04:43 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61703 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.14) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.33) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66289531040282] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.14) [-0.14847339738848] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51844918571924] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.33) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.14)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSdDg-0007q0-3w@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","subject":"Subject Access Request Ref edir:61703","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","sender_ip":"185.151.28.75","SPF":"softfail"} [2026-05-28 16:07:51] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 16:07:51, 2026-05-28 16:07:51)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 16:07:51, 2026-05-28 16:07:51)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 16:08:07] production.DEBUG: Inbound email data {"from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


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boundary=\"_000_c70962765c764138bae1ab54a359731aLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=cCf06nS6LkPAqqqcEZS1e2tXVGL27gjBK86QBrnhxs4=; b=cA4fd/L9V64U85EVmnQQzZblEMg/pCotI9+MpzUeHF/aqFfpIjHqk8hgrYFOWQ/fYLZYxXftlFGRgEjpQzux1Lg5qpnk1RA4T3zb599fscfLAUpzDJy1wcAT51yMHMrtdvlDcAGTnffQZ/A40ysJD6zk12Q6Oqlx33RzdMG/0GZbMRdqojBcrmDRzyatoiimB68f0DeGpMOWptyvNqtnuK0bVCC+xI7rDKGMwhy8zs7mQsgJ+vwtDWrZmoljiAeA8HHb+VmDg6hkLbig8A09XlTLG0+jlC/qD/WkBCI0yMYbZhkcgbi0gzVQUjIl2ewRfpHVs2pDrqI+wja0zgdUBw== Date: Thu, 28 May 2026 11:05:31 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id j2rR5nO9TeWArl9KxbOc4g for ; Thu, 28 May 2026 11:05:34.195 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYYP-000000088yH-1B1K\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from mail-uksouthazon11021075.outbound.protection.outlook.com ([52.101.95.75] helo=LO2P265CU024.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYYP-00000002uYD-0FxH\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.59) [-0.59859953924213] X-Symbol: SPF_REPUTATION_HAM(-0.50) [-0.50584772908401] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: c70962765c764138bae1ab54a359731a@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: mNX13tTVg0hNwxXDUfUTuSLoQDjgMdCXLxT724iURC5hOyqhukicBM7QDzGn4N/fjyWMukX/Puqu40I7/cmZN/s7jAtNtBe2tkQnnKJoWm6pS/k/67r1MD0DHuwvVqOSPF/jHZiVz+Wz4f3bnjs/i3BX7CE13jJcYl1L9p4aIOm6D2upg/d1TOi1bidOmTR0gMkvxvPktGYENmSwSpPXb6qbiI7sk7CFGc4lWX2ueesRGWl7tE9TZ4eh/qchtQ1UGz9jwpqssH2VR0kw2WECkUPwlls+ZTqUio7I8Yts64zSy+AiQeDTH6wdcl7pIt1zmnlTUDedE6QY1iej0HtkfYT1N9IiB++glr7D5bt6ru61lA2Pf/xMJFoi7vBtYNEMnABLDcCT8SSQusmPittuWdjxUc/cuYOGFSY7ufQWpEjHCfNdtO0ka/TM/kHPXTKL6y13GB07k/mVZIyt4tTCSGMq3QVWP6W2LE+3kEKZAImQvtAOx2zRGPPoVgamhNG8cc6oVtwSFAO09/3hmpTeYCdvm5FkxcnTHtoOFKmKO05GeIvuZw7cRyKZrCCISC1shqQy1/QcNLuaVQoO0551A+JgQWR6TIJkbfn5Pv5cBSnPI4wP//cGo/8Npp2N4VnEjOIDaPVs2jtzaxQWVZEQDA== x-ms-exchange-antispam-messagedata-0: E5Hg9bS4AT97e0JgGwRtyYgfZ9b9tlT2v+X2C3glLCJKcP0cF8OA9uMZL3ukP8gZtJurYnKK9m3TOZJgAhLRqz+EcKjkpbs4GVS1j3cNlU91S0Xce3m2b4qIVGjQykDOFP57bKiYL6qFfdiL09H9/itPYzLwl6Si+51DQSpRd9t3Vfip56anLZ9q+wXET/1OJzBW2ri+XguZ4Nn+TXd+thlulqcxLCkENdKx7wCK+4LwOX8u/SI3Mv1Www1mwcfmUtP8c5FzfYsOWTGCzMXPX5x5c6fG/7s9Fi+twgel5RB3WbumQLC2xdnS55O+yma17T6O011ErDvML4Cd7ZiNTf1QUNJMNZTonuRC4mH0GT69wmd3AN+yld9Rs4vXfT9ge04iVEV0fczwzsNuqQaXGlQVjjB6H5wgsp8fo52tvNhzxctDlvxXc78d5hpE5Efz x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: cd24eb86-e6de-454f-8d2d-08debca908b6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","to":"MMA Legal ","dkim":"{@eastlothian.gov.uk : pass}","SPF":"fail","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.75"} [2026-05-28 16:08:07] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 16:08:07, 2026-05-28 16:08:07)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 16:08:07, 2026-05-28 16:08:07)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert 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Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 16:08:25] production.DEBUG: Inbound email data {"from":"\"Fiona MacLeod (HLH - Culture & Learning)\"\t","subject":"Data Subject Access Request - Miss Madeline Rosemary Maclean","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Fiona.MacLeod@highlifehighland.com\"}","text":"Hello Please send your data request to The Highland Council at https://www.highland.gov.uk/information-performance-statistics/information-hold Many thanks Fiona Fiona MacLeod - Senior Archivist High Life Highland | Highland Archive Centre | Bught Road | Inverness | IV3 5SS T: 01349 781160 (based in Inverness) E: fiona.macleod@highlifehighland.com W: https://www.highlifehighland.com/archives-service/ Please donate to help us continue to collect, preserve and celebrate the written heritage of the Highlands. Thank you. [cid:image001.png@01DCEEC4.64A974A0] [cid:image002.jpg@01DCEEC4.64A974A0] [cid:image003.png@01DCEEC4.64A974A0] [cid:image004.png@01DCEEC4.64A974A0] [cid:image005.jpg@01DCEEC4.64A974A0] [cid:image006.jpg@01DCEEC4.64A974A0] From: MMA Legal > Sent: 28 May 2026 12:03 To: Archives Generic Mailbox > Subject: Data Subject Access Request - Miss Madeline Rosemary Maclean CAUTION: This email was sent from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Miss Madeline Rosemary Maclean Client Address: Honeysuckle Cottage, Towiemore, Keith, AB55 5JA Client Reference: 100404 Date of Birth: 30/01/1955 Also Known As: Marlene Rosemary Maclean Name in Care: Marlene Rosemary Maclean Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Rose Dean Inverness: 1959 - 1963 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. High Life Highland is a company limited by guarantee registered in Scotland No. SC407011 and is a registered Scottish charity No. SC042593. For more information about High Life Highland, please visit www.highlifehighland.com. Unless related to the business of High Life Highland, the views or opinions expressed within this e-mail are those of the sender and do not necessarily reflect those of High Life Highland, or associated bodies, nor does this e-mail form part of any contract unless so stated. Mura h-eil na beachdan a tha air an cur an c?ill sa phost-d seo a' buntainn ri gnothachas High Life na G?idhealtachd, 's ann leis an neach fh?in a chuir air falbh e a tha iad, is chan eil iad an-c?mhnaidh a' riochdachadh beachdan High Life na G?idhealtachd, no buidhnean buntainneach, agus chan eil am post-d seo na ph?irt de chunnradh sam bith mura h-eil sin air innse.","dkim":"{@highlifehighland.com : pass}","SPF":"fail","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCEEC4.64A974A0\"},\"attachment2\":{\"filename\":\"image002.jpg\",\"name\":\"image002.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image002.jpg@01DCEEC4.64A974A0\"},\"attachment3\":{\"filename\":\"image003.png\",\"name\":\"image003.png\",\"type\":\"image/png\",\"content-id\":\"image003.png@01DCEEC4.64A974A0\"},\"attachment4\":{\"filename\":\"image004.png\",\"name\":\"image004.png\",\"type\":\"image/png\",\"content-id\":\"image004.png@01DCEEC4.64A974A0\"},\"attachment5\":{\"filename\":\"image005.jpg\",\"name\":\"image005.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image005.jpg@01DCEEC4.64A974A0\"},\"attachment6\":{\"filename\":\"image006.jpg\",\"name\":\"image006.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image006.jpg@01DCEEC4.64A974A0\"},\"attachment7\":{\"filename\":\"image007.jpg\",\"name\":\"image007.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image007.jpg@01DCEEC4.64A974A0\"}}","attachments":"7","sender_ip":"185.151.28.76","to":"\"evidence@mmalegal.co.uk\" ","content-ids":"{\"image001.png@01DCEEC4.64A974A0\":\"attachment1\",\"image002.jpg@01DCEEC4.64A974A0\":\"attachment2\",\"image003.png@01DCEEC4.64A974A0\":\"attachment3\",\"image004.png@01DCEEC4.64A974A0\":\"attachment4\",\"image005.jpg@01DCEEC4.64A974A0\":\"attachment5\",\"image006.jpg@01DCEEC4.64A974A0\":\"attachment6\",\"image007.jpg@01DCEEC4.64A974A0\":\"attachment7\"}","html":"

Hello

Please send your data request to The Highland Council at https://www.highland.gov.uk/information-performance-statistics/information-hold

Many thanks

Fiona

 

Fiona MacLeod – Senior Archivist

High Life Highland | Highland Archive Centre | Bught Road | Inverness | IV3 5SS

 

T: 01349 781160 (based in Inverness)

E: fiona.macleod@highlifehighland.com

 

W: https://www.highlifehighland.com/archives-service/

Please donate to help us continue to collect, preserve and celebrate the written heritage of the Highlands. Thank you.

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: Archives Generic Mailbox <archives@highlifehighland.com>
Subject: Data Subject Access Request - Miss Madeline Rosemary Maclean

 

CAUTION: This email was sent from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe.

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Miss Madeline Rosemary Maclean
Client Address: Honeysuckle Cottage, Towiemore, Keith, AB55 5JA
Client Reference: 100404
Date of Birth: 30/01/1955
Also Known As: Marlene Rosemary Maclean

Name in Care: Marlene Rosemary Maclean


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Rose Dean Inverness: 1959 - 1963



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 

High Life Highland is a company limited by guarantee registered in Scotland No. SC407011 and is a registered Scottish charity No. SC042593. For more information about High Life Highland, please visit www.highlifehighland.com.

Unless related to the business of High Life Highland, the views or opinions expressed within this e-mail are those of the sender and do not necessarily reflect those of High Life Highland, or associated bodies, nor does this e-mail form part of any contract unless so stated.

Mura h-eil na beachdan a tha air an cur an cèill sa phost-d seo a' buntainn ri gnothachas High Life na Gàidhealtachd, 's ann leis an neach fhèin a chuir air falbh e a tha iad, is chan eil iad an-còmhnaidh a' riochdachadh beachdan High Life na Gàidhealtachd, no buidhnean buntainneach, agus chan eil am post-d seo na phàirt de chunnradh sam bith mura h-eil sin air innse.

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boundary=\"_010_LO0P265MB69453C0D9114DD0BE44A09E498092LO0P265MB6945GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=highlifehighland.com; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=iJ/j3XXIpo2PusDEipooQSCC7WyXxMOuXUYzCgs8NPM=; b=XqZEK26SdPSsJUbLEClvsXsduNekpiukezXLXQ8ZQGTmlceOHT4RpHKN0LQU+LL1BpKHTXqLAOb0r08RI6wy4vEKXJVdUhnKNRIK85xTUesx6xCbf9XP9g10GyuhKbftet/2QFkcmJCRRV/Eh5DYzDzhchtutpqMk9NR0/iWnyB1XyjXzhCx0Ftpablx4BeNVVccZirX/3wSxb/XOykPh5FPzIfQEPW4Z1EzctMVxG+MG9ZUaEnAemMJ8SPuq+efiXZDXG3sJ8ed3oM6sUym3DfFuhX7vPzXCEJJbCgj/4n2MZ29uV24jQd6U8+1WyEi8mCgO65O4VhU88cYKQxUww== Date: Thu, 28 May 2026 16:08:17 +0000 From: \"Fiona MacLeod (HLH - Culture & Learning)\"\t MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id ZYkJMz5WSse_rWSrPriidg for ; Thu, 28 May 2026 16:08:23.711 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSdHS-0000000BWZn-2Iiv\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 17:08:22 +0100 Received: from mail-uksouthazon11022115.outbound.protection.outlook.com ([52.101.96.115] helo=LO0P265CU003.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSdHR-00000001xbz-3tNE\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 17:08:22 +0100 Received: from LO0P265MB6945.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:2ea::7) by LOAP265MB9095.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:491::11) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.13; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [highlifehighland.com, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.45); DKIM verification succeed [highlifehighland.com:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.79) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.96.115(-0.56)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.115:from] X-Symbol: REDIRECTOR_URL(0.00); The presence of a redirector in the mail [twitter.com] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~, 6:~, 7:~, 8:~, 9:~, 10:~] X-Symbol: DKIM_REPUTATION(-0.73) [-0.73709275702409] X-Symbol: GENERIC_REPUTATION(-0.57) [-0.57304594552352] X-Symbol: SPF_REPUTATION_HAM(-0.76) [-0.76388588465813] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [highlifehighland.com:+] Message-ID: LO0P265MB69453C0D9114DD0BE44A09E498092@LO0P265MB6945.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.1 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=highlifehighland.com; x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB6945.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(786006)(376014)(6049299003)(366016)(38070700021)(56012099006)(11063799006)(5023799004)(18002099003)(13003099007)(4053099003)(8096899003)(4013099003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|786006|376014|6049299003|366016|38070700021|56012099006|11063799006|5023799004|18002099003|13003099007|4053099003|8096899003|4013099003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: QLyTKoCfV3KAMZLbt6tAwWdfXF2qniutkSgR5Jn+1wSv9t/+bMX7maXh0WGm0FzsOIh3M+eSslv2Xnww8LcomviEcPCzvOlAA5webP+upTXfZRL/lp+Ww9oUdUav6g8Z2Dx8Z/5CVj2GQHGWjuQ5rAbwvWrJhV5qOdRrwzTYq69aH2qXHwSNX1zyht59XuZJxC5W0H4A+Pe8NioJgdVj6j/bzCPlYYrPFs+FIQ5aGq2+t4O9sNKz0LYrFiBhrt4f54rcRC65kV6uHTZdSX96PozDUFU/Bpa3nTosCQpZaLVUngIA9TcIuAvAxc3jttGQ4KQln1uAoEV+jSJ1Bvq6+1/fEwTqIAFYx8hlpu23vc/+8NuWdTMdi1RClvU6OUCITj8KDQi1jYdTQd5Ow5POIqwq8x41AE4JMv8ZVTXEd/LZX4qTo0uDgVE/u5r2kpcG2pY0Lwq1e7W/LZ1+ArZwCCs/9TVI1WqV1/YjdS0VYOZMdoMMuYDCd1h3Mbb7L/aHa7RfDXrNhXsnWaw2L+WUbC27KpsBndtprBTx0dWcCuaQS2Lng69i1cg4tz/5XB23saT2LeF07k9UvV+GqbjCYeB4vSnoMlDWUzrOvjmolzDMrlU3QvRLp4FZBLe/GAM0QuUIFBlcxvt0WlIlAX0aJFLfxnZim3LxqMkF4wQrHPWC1v+H+ym5NzWwmf80VfzWczL63EyfLO92+1OofbHXH+gpcMcpbwUX+uM52rHrgbfsy+fSKwHfDawazV9RDtp7ZjRUvPXl7CcH2uNmvnahi0W2CmckBj35zpkv9GMd+xI8TtswqXZjaP4/JsAp2+kThj4oXU0RwHEVCVMJ0CHamSOwzDf87GlmbHD9c1X8C12hhST/ojspI80J3XfoCbVAd6jCUcaRRPv8ib2eS8b+GLCbfpeUnY37u4zw/1teC65chNNyB3hoXATF4Hlq1XpKyKRCR0x9to4eloyGBsFCZNqH+/1/+jVlkz9XcusXsrZ2Vdk0M6MVBZjtgRBC6+BBQvdBe+SEJuhaHPNdtREoClfV6mpFjRGug+wPb0of2xmjghO9pWVk+bWhCYs/vI1WcpxJ2256BVBcCnJIKvLYerVM00Isw4Al4BSYntZZmbZrrROodi467smY3FiWvnjeCEmzZH6rIbuCp1hKvZm/ylw8i1qWPUYuAkBTCmitGzJZUrTG9Jmc+YPrelU5hmFJOyBBkqbDWt2cr4w5kdW5867QF4rrfSe9862HvZPuzUTs7CUAR0sSr9S37o9bv379Q7JHXMYc+ywoDcu13r/IiijVWZrxP/Y5r+D1QubyUR3C7Y9cXILBB232AEuKqnY7EGuudiXM0Lg5J6FB/B8233mkINVuE2kqaPtPf1vATEyzIpDzE+YOQEFGduG991LQiWLa/SR2NlHM6jBK2AhP6uTl3HVefsUHbfUyLEG8U6jjH0Qdc46wGBMoIMYdFNYCjfuNVQKRMQAGnYZpLT5sZ/G6P7NIo+5h+tVIfit/o0VHM6jZAkvMpvAMyvW9cfUCU+dIHHBl4ZGGDCNpoZxyRv6DIbJBgFqPWkbuR1JGX/VG3oddyCBXdMlwmNHK/loyWjkqqoI7wNWmIvN1iwA7hdFIJ9yW2tLyxrRu7rKL37oj1M5XEDGxHtZnBbR3C1ZUzTbXkyRq6FfzZLjaD4sSlzGuNdWSZeshDXQ31BY1gyUpXT334jivejjjA+WvOAkjK9++jcPRsZ6alh8agY1m0eqVw9HLH372yv4GN4mLRxE= x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 6769d1cd-f822-45ff-b7fa-08debcd354b0 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB6945:EE_|LOAP265MB9095:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\",\"filename\":\"UTF-8\"}","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpacs2m2iaqchc5G6J6u4"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpu81mcr6ofrfiaGpB4x4"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpoc880hic9pkpd7oCPND"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpgurr38gufip59fh5koD"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/phpoj11v1vb4t5305Xy4xW"},"attachment7":{"Illuminate\\Http\\UploadedFile":"/tmp/php6l0hhcdd6c720Wqm1jH"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjukvdkdshu3t72fnLGF"}} [2026-05-28 16:09:52] production.DEBUG: Inbound email data {"to":"evidence@mmalegal.co.uk","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=ErdMfBidhJ+gaEunzoOsxUe9VcWyrAEs+La2oUKl15k=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=h7ew9fbwq7hPhBavrFNI9ppEOYbl1UTa5UYl9NJq3rfVZrkdIDTBTCe8Pg4xYJHjxtj/604U+2\t 6riwdVjtzPMIcO2Qmxm1O2dd5MUyBd0KUqJm5g2ukYp8CaN7VX2qGCyKAoEtQsRW9yDxeYSB6X\t TzeT2ewG6HJfpofSgLw2/GZWNJ/M0G9yecCvY9/YyD/OLskjreFMXIv3TEKc9oWWGRFQZucV9H\t QXYshy+iUSmL62LKo/LA2q9wvjR6R7dOwccUGqm4ABsjEoKvhwdwzXgbZRq84UZLTYoY03NzIo\t FuWASLb0fwNTwgFP1TvNviEIEocw7YnOS+0EVZ778ergIQ==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=ErdMfBidhJ+gaEunzoOsxUe9VcWyrAEs+La2oUKl15k=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=PlA1bJACjWBOfaW9QYhvwoQtLYqIxoaU12MJcytzIVZUZEbRUXDTToK7P+GpJT62bOWWNKYTYl\t jqjG8grgOf1oYq90qTC8SDJn3+Y5hU8Q1EkeAoVUlI7SraKMe4FFMyGhH/UwHJ6JQ1PDuo+64o\t X3gNtQvdrUF2+Y3MOWagswRSbgyrX3KNUGWuwXpZ9BG2HFREQf+8vQxI0Y8keZIbIkm/tpMkul\t 73R5N8n6GZx55VM6FVQjNc6CDWXaDFDxdW+dQnW6Zo34TOr8aOEMEc/V3MsziKw4H418TEUDmp\t nbmV/gVVOYqEsSBz0q82INHTpfbhnvtEdnXIV61TBxUXPA==; ARC-Seal: i=2; cv=pass; a=rsa-sha256; d=fwd-relay1.stackmail.com; s=s1;\t b=KfPQoIXeQFTEO995EvxXFrbvJb+b4WUJ6YhHI7DG/81ucRX39IZ5jdOvTdsOQihgmCeijvHaAo\t Gfc4/3J0QIqA/kCgq7a0fRXBbhlBOOTKUXsWPHDzlAFmQP3y0HKynlnjZ7P+Ypvf5MUYnoxfa/\t l9rVznnHJZ67zbXF9xXy0T9E+HyeNAWO+nIlGovow66Ywce9rO7MjET8IzCWHmMC7KmiH0mHiU\t fj9StiXpwb/Z7MCZ7nQ7jsXKPjq8pBLDzIaQ37MkSEwhnDFRffPoQ/ttGkS/g4awGuRUb5FihF\t UGlWLiDoifdpsgKAu8WKJNr1brerbG6OMScPHvzmN3OUJQ==; ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=jqrrIZ1YFPFlPlr4U4t5wPlJpJ5wGNqiE4to6MGdzOjc9bxtxsqGB1zbFsJHywAItScbpz81Ek\t +KsryuOZBxrID537fHFO9w87TznTzpDv9WrKkROAp5ayz2p0kMXqgVuaYruX2NDfa7EepdDHYy\t waamb9uZywborRWMKuYAda9C+xHDE1xnuxDZoUg1XD73hL3dOIKerVERwh+/7nGggokJQ8eoJz\t wYAxE99Y3dCb5mJVoQDGpvJxAD5A4M0/7MSjtLr9lva0fHCDFa70VrO0RnADlY28JxEz2mWlrU\t KDuL+W/zir0IMfe5Ha3F6bBVkaLySdTAZvuvgjf4pXnHvQ==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Transfer-Encoding: 7bit Content-Type: text/plain; charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=eX0BbB4cOUvebBDG+8qL49uP6D2+6wcVjTlubt0OQdY=; b=DHGv+IW3f/XTG70lbg55xFnJrL\tAqYWpHjl8yQmafCbusvX6vLN8dJSZkhP0PfG8AvX+fwy/r7yJhQ1jpnmORvxXRe+ITZnWYA9apNca\tG3kipHZhp1Tp98UQtyaSqJqpCA+8thqJhZtc3SQRjEvBXSMh+xUMC9vb1mzhfLp0wzesR99RVFhwr\tL6RlSE2iZwA9uOCI3rRLGs4zgiySbIs8DwbVYbiVymkRVY0CXTqa1/dZ0V1dLXyrhTOE7f3Fe/4Iz\tQb3eh+tWwlK9LOo3FlVs8JQZZINkJ+r+KPeO39L1k5z+ijSbp4l2AThJgQFO7afL3P3p0jjQ0Mu4w\tcm9NJ9oQ==; Date: Thu, 28 May 2026 17:04:25 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id NvcVK6zkT0G4K01JtZYO4A for ; Thu, 28 May 2026 16:04:45.681 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSdDw-0000000AaR5-0UBl\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 17:04:44 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSdDv-00000001nMN-214c\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 17:04:43 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSdDg-0007q0-3w; Thu, 28 May 2026 17:04:41 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 17:04:43 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61703 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.14) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.33) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66289531040282] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.14) [-0.14847339738848] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51844918571924] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.33) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.14)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSdDg-0007q0-3w@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","SPF":"softfail","from":"informationrightsofficer7@edinburgh.gov.uk","subject":"Subject Access Request Ref edir:61703","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk"} [2026-05-28 16:09:52] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 16:09:52, 2026-05-28 16:09:52)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 16:09:52, 2026-05-28 16:09:52)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 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[2026-05-28 16:10:24] production.DEBUG: Inbound email data {"to":"MMA Legal ","from":"Subject Access Request ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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boundary=\"_000_e3bcd9d97f6f449a92722bf584608403LO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=goYLjsWFM+VBCnigk/X7XJy/r6oqAgSqLIepWZc+BVE=; b=R+vW6R45491CJt2WTbiVGaqI5UTGbYfpY4FkBWft2kK3+pdyioz3MJDkPdaM0b/I3DoNIzAilaC/ZabGe701O4N+uKXFL6wcJW86Ud0Etuzo/PIX00u8megA1D7OgfPKHV5apsMcNqgdAlysCu2YrOERWyE4vt6RoSsHiHa0Fhk7A/2By19unxm8y71TGL6DizSP9lO5Ekr1afvQJxUAxyaorhW2eDJJBFsiZy/S/+WnIuUewurqial//abhpuntSFYERbLMmMj9Xf8sQL6+3ibesxI0adV9NvNZsN6Pp9XY8BWHu+i+uo9hJqebiV89oNC74Qpv66IUItky9uQcMA== Date: Thu, 28 May 2026 11:03:44 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id Pgeq_xePRlaUYy3r790tZA for ; Thu, 28 May 2026 11:03:48.121 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYWh-00000008hHd-030q\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:03:47 +0100 Received: from mail-uksouthazon11020139.outbound.protection.outlook.com ([52.101.196.139] helo=LO3P265CU004.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYWg-00000002p3H-3Dot\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:03:46 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: CXGbQdqQIhHI9w0d26kXlLBAqqO6NYk1dKELRfacfagmDVfWb/jiMDxf2UgWYFV0Cm24xJv6+GSh6D5GrUMUeOrGA01VRVkh0LZ9lLeJIXqIECM8QmOmhmlH1DV3UtuusxWyVBtBy4CprzhvMAtowo1u4Lp2FdGBi8uCffz8r3jcIad/PJeQR82vDP9jZC5mS8/PMO2IBo2erM0nwYNXR/PsGhVpzUDxrAlIg4+1WIpl0H6RftwN8L/mhBftEm2BDe7RrZW07Ha3+dkEtnX3ebPE3cYfjAUlp9745xkqQFrWrV/Wawn8mK81YRiIEx5jQIgi+vz7UPcnDMh5kEVWzua1GlPmf1oNcHBFza1ZowO6IlZFeAQLE/z+DydyHEHQqsvbHWUTc5ttqWjQzMCKMgNYAMpBudqxjSCRxTcPMmR2PHsgfbE8r2sRehgZnCiW x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0ada8320-1181-4b1a-2178-08debca8c8b1 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}","SPF":"fail"} [2026-05-28 16:10:24] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


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Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
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Council do not accept liability for any loss or damage which may
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can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
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, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 16:10:24, 2026-05-28 16:10:24)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


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**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 16:10:24, 2026-05-28 16:10:24)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 16:12:29] production.DEBUG: Inbound email data {"to":", ","subject":"RE: SAR26-27 - 545-Access - Redress - Data Subject Access Request - Ms Maureen Helen Reid - acknowledgment","text":"Our Ref: SAR26-27 - 545-Access - Redress Dear MMA Legal SUBJECT ACCESS REQUEST I refer to your letter to the Scottish Government requesting a search of records in relation to your client, Ms Maureen Helen Reid I will also arrange for your request to be passed to the National Records of Scotland as the custodians of public records to conduct a search of the archives. You should expect to receive a separate response from NRS in due course. In the meantime, we will instruct of records held by the Directorate of Children and families for any information in relation to you. All personal information will be accessible to you unless that information is covered by an exemption under data protection laws. In carrying out your request information will be shared with relevant business areas where necessary to ensure a complete return. The one calendar month period allowed for response to your request will expire on 29 June. Kind regards Kasia Kasia Mozdzen | Senior Information Assurance and Data Protection Advisor| Digital Citizen Unit| Scottish Government V Spur | Saughton House | Broomhouse Drive | Edinburgh | EH11 3XD | Data Protection & Information Assets Mailbox Non-working times currently Friday afternoon. From: MMA Legal Sent: 28 May 2026 12:03 To: Data protection and information assets Mailbox Subject: SAR26-27 - 545-Access - Redress - Data Subject Access Request - Ms Maureen Helen Reid Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Ms Maureen Helen Reid Client Address: 14 Willow Place,, Elgan, IV30 4BQ Client Reference: 100063 Date of Birth: 10/01/1954 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Rosedene : 1958 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","attachments":"0","dkim":"{@gov.scot : pass}","sender_ip":"185.151.28.75","SPF":"softfail","from":"","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Kasia.Mozdzen@gov.scot\"}","html":"

Our Ref: SAR26-27 - 545-Access - Redress  

 

Dear MMA Legal

 

SUBJECT ACCESS REQUEST

 

I refer to your letter to the Scottish Government requesting a search of records in relation to your client, Ms Maureen Helen Reid

 

I will also arrange for your request to be passed to the National Records of Scotland as the custodians of public records to conduct a search of the archives. You should expect to receive a separate response from NRS in due course. In the meantime, we will instruct of records held by the Directorate of Children and families for any information in relation to you.

 

All personal information will be accessible to you unless that information is covered by an exemption under data protection laws. In carrying out your request information will be shared with relevant business areas where necessary to ensure a complete return.

 

The one calendar month period allowed for response to your request will expire on 29 June.

 

Kind regards

 

Kasia

 

Kasia Mozdzen | Senior Information Assurance and Data Protection Advisor| Digital Citizen Unit| Scottish Government

V Spur | Saughton House | Broomhouse Drive | Edinburgh | EH11 3XD | Data Protection & Information Assets Mailbox

 

Non-working times currently Friday afternoon.

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: Data protection and information assets Mailbox <dpa@gov.scot>
Subject: SAR26-27 - 545-Access - Redress - Data Subject Access Request - Ms Maureen Helen Reid

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Ms Maureen Helen Reid
Client Address: 14 Willow Place,, Elgan, IV30 4BQ
Client Reference: 100063
Date of Birth: 10/01/1954
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Rosedene : 1958



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
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We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","SPF":"softfail","subject":"Subject Access Request Ref edir:61703","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; 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Date: Thu, 28 May 2026 17:04:25 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id NvcVK6zkT0G4K01JtZYO4A for ; Thu, 28 May 2026 16:04:45.681 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSdDw-0000000AaR5-0UBl\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 17:04:44 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSdDv-00000001nMN-214c\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 17:04:43 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSdDg-0007q0-3w; Thu, 28 May 2026 17:04:41 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 17:04:43 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61703 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.14) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.33) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66289531040282] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.14) [-0.14847339738848] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51844918571924] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.33) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.14)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSdDg-0007q0-3w@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75"} [2026-05-28 16:13:54] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 16:13:54, 2026-05-28 16:13:54)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 16:13:54, 2026-05-28 16:13:54)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 16:14:19] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nrscotland.gov.uk header.s=s2048m1 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=154.52.0.222;\tiprev=pass (gw000222-eu.fortimail.com) smtp.remote-ip=154.52.0.222;\tspf=pass smtp.mailfrom=nrscotland.gov.uk;\tdkim=pass header.d=nrscotland.gov.uk header.s=s2048m1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS body hash miscompare) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=154.52.0.222 ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; s=s1;\tbh=vlrXQiyA87MDa7S7uRAR0yZSHbt5YWKiJ1Jad9o8ob0=;\th=Resent-From:Resent-Date:DKIM-Signature:MIME-Version:Content-Type:\t 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LNXP265MB1529:EE_|LO0P265MB5976:EE_ x-originatororg: nrscotland.gov.uk","sender_ip":"185.151.28.76","to":", ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Malgorzata.Palgan@nrscotland.gov.uk\"}","text":"Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","html":"

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
","attachments":"0","from":"","subject":"RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@nrscotland.gov.uk : pass}","SPF":"softfail"} [2026-05-28 16:14:19] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parents names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parents names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 16:14:19, 2026-05-28 16:14:19)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 16:14:19, 2026-05-28 16:14:19)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 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/home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): 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#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 16:14:35] production.DEBUG: Inbound email data {"text":"Your Ref: 100430 Our Ref: SAR26-27 - 288-Access - Redress Dear Sirs SUBJECT ACCESS REQUEST I am writing to you regarding your email dated 28 April 2026, making a request for personal information on behalf of your client, Mr Albert Taylor. The Scottish Government do not hold all files in relation to all schools and residential homes and as a result of our searches, I can confirm that we have been unable to locate any documentation based on the information you have provided. I appreciate that this will be disappointing for your client. However, National Records Scotland will respond to you directly to inform you of the results of the search of their records and may be also in the position to provide details of other public bodies who may hold information relating to your request. If you are not satisfied with this outcome and wish to make a complaint about the handling of your request, please contact the Scottish Government's Data Protection Officer in the first instance. Data Protection Officer Victoria Quay EH6 6QQ dataprotectionofficer@gov.scot If, following this review, you still have concerns about the way your data has been handled you can write to the UK Information Commissioner's Office - the regulator for data protection in the UK - at the following address: Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Tel: 0303 123 1113 (local rate) or 01625 545 745 Kind Regards Rebecca Rebecca Swales Information Assurance and Data Protection Advisor| Digital Citizen Unit| Scottish Government Pronouns: She/Her Saughton House | Broomhouse Drive | Edinburgh | EH11 3XD | Data Protection & Information Assets Mailbox From: Rebecca Swales On Behalf Of Data protection and information assets Mailbox Sent: 30 April 2026 17:47 To: MMA Legal Cc: Data protection and information assets Mailbox Subject: Data Protection (DP) SAR26-27 - 288-Access - Redress Subject Access Request (NRS-DP-2026-614) - Acknowledgement Your Ref: 100430 Our Ref: SAR26-27 - 288-Access - Redress Dear Sirs SUBJECT ACCESS REQUEST I refer to your email to National Records Scotland requesting a search of records in relation to your client, Mr Albert Taylor. NRS have passed your request to the Information Assurance and Data Protection team at the Scottish Government to enable a search of records held by the Directorate for Children and Families to be conducted. All personal information will be accessible to you unless that information is covered by an exemption under data protection laws. In carrying out your request information will be shared with relevant business areas where necessary to ensure a complete return. The one calendar month period allowed for response to your request will expire on 28 May 2026. Kind Regards Rebecca Rebecca Swales Information Assurance and Data Protection Advisor| Digital Citizen Unit| Scottish Government Pronouns: She/Her Saughton House | Broomhouse Drive | Edinburgh | EH11 3XD | Data Protection & Information Assets Mailbox ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","dkim":"{@gov.scot : pass}","SPF":"softfail","to":"","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Rebecca.Swales@gov.scot\"}","html":"

Your Ref:      100430

Our Ref:        SAR26-27 – 288-Access - Redress

 

Dear Sirs

 

SUBJECT ACCESS REQUEST

 

I am writing to you regarding your email dated 28 April 2026, making a request for personal information on behalf of your client, Mr Albert Taylor.

 

The Scottish Government do not hold all files in relation to all schools and residential homes and as a result of our searches, I can confirm that we have been unable to locate any documentation based on the information you have provided. 

 

I appreciate that this will be disappointing for your client. However, National Records Scotland will respond to you directly to inform you of the results of the search of their records and may be also in the position to provide details of other public bodies who may hold information relating to your request.

 

If you are not satisfied with this outcome and wish to make a complaint about the handling of your request, please contact the Scottish Government’s Data Protection Officer in the first instance.

 

Data Protection Officer

Victoria Quay

EH6 6QQ

dataprotectionofficer@gov.scot

 

If, following this review, you still have concerns about the way your data has been handled you can write to the UK Information Commissioner’s Office – the regulator for data protection in the UK – at the following address:

 

Information Commissioner’s Office
Wycliffe House Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745

 

Kind Regards

Rebecca

Rebecca Swales

Information Assurance and Data Protection Advisor| Digital Citizen Unit| Scottish Government

Pronouns: She/Her

Saughton House | Broomhouse Drive | Edinburgh | EH11 3XD |

Data Protection & Information Assets Mailbox

 

 

From: Rebecca Swales <Rebecca.Swales@gov.scot> On Behalf Of Data protection and information assets Mailbox
Sent: 30 April 2026 17:47
To: MMA Legal <evidence@mmalegal.co.uk>
Cc: Data protection and information assets Mailbox <dpa@gov.scot>
Subject: Data Protection (DP) SAR26-27 - 288-Access - Redress Subject Access Request (NRS-DP-2026-614) - Acknowledgement

 

Your Ref:      100430

Our Ref:        SAR26-27 – 288-Access - Redress

 

 

Dear Sirs

 

SUBJECT ACCESS REQUEST

 

I refer to your email to National Records Scotland requesting a search of records in relation to your client, Mr Albert Taylor.

 

NRS have passed your request to the Information Assurance and Data Protection team at the Scottish Government to enable a search of records held by the Directorate for Children and Families to be conducted.

 

All personal information will be accessible to you unless that information is covered by an exemption under data protection laws.

 

In carrying out your request information will be shared with relevant business areas where necessary to ensure a complete return.

 

The one calendar month period allowed for response to your request will expire on 28 May 2026.

 

Kind Regards

Rebecca

Rebecca Swales

Information Assurance and Data Protection Advisor| Digital Citizen Unit| Scottish Government

Pronouns: She/Her

Saughton House | Broomhouse Drive | Edinburgh | EH11 3XD |

Data Protection & Information Assets Mailbox

 

 


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LO2P265MB4056:EE_|LO0P265MB6947:EE_","cc":"","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.75","from":"","subject":"Data Protection (DP) SAR26-27 - 288-Access - Redress Subject Access Request ref 100430 (NRS-DP-2026-614) - Response"} [2026-05-28 16:21:28] production.DEBUG: Inbound email data {"from":"Southfield Medical Practice ","subject":"Invoice 1700 from Southfield Medical Practice","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com\"}","attachments":"1","sender_ip":"185.151.28.76","SPF":"fail","to":"evidence@mmalegal.co.uk","attachment-info":"{\"attachment1\":{\"filename\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"name\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"type\":\"application/pdf\"}}","html":" QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
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a=rsa-sha256; c=relaxed/relaxed; d=notification.intuit.com;\th=content-type:date:from:list-unsubscribe:mime-version:subject:reply-to:\tto:cc:content-type:date:from:subject:to;\ts=s1; t=1779794302;\tbh=dTI/JY7Tp3kQ43xhrWh+2aV3eDkzr41K199jTJ6/h6g=;\tb=CC4bTa10Zgvgtjx2KaaoGaf6vRTmSsk5318QA5SOtNSdpnDuNT7VeIU718Gvr+meA03r\t/CaEj5t+zwj//FNayEIBkDZw4P0e0AgZwqxCuGIrp01g1x7livkufBEh0sTn5DrrCCATLO\t4MrUfxPEh55VQ5M/p8M/arZaa7WjCse8mljc+srZjY10LR009Gqbopsd1zLRcWomDAzLES\tc7P8Jgm+2EqPJy4Ibm8a3uC2Y40on9CYcprMyvCDMJ11KCBBzPADatFeYDDoA4TYviPr6Y\tgzNif3iRPDTtiBhtaac44Pdw/yy4pIayKsOei2cyL7NtVVYZ22iMBfTV3noojD+Q== Date: Tue, 26 May 2026 11:18:22 +0000 (UTC) From: Southfield Medical Practice List-Unsubscribe: https://intuit.com/unsubscribe/page.htm?uid=ef5287c3-6889-4692-bd6d-7aa4519986cd Message-ID: Mime-Version: 1.0 Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id -bUgjr4kQHOfBR10-NQMmw for ; Tue, 26 May 2026 11:18:27.011 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRpnl-000000096ux-3B7p\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 12:18:26 +0100 Received: from o2.e.notification.intuit.com ([167.89.58.229])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wRpnk-0000000AGlm-2lgj\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 12:18:25 +0100 Received: by recvd-5d4fb956cc-72mhh with SMTP id recvd-5d4fb956cc-72mhh-1-6A15817E-2B\t2026-05-26 11:18:22.310080818 +0000 UTC m=+2381928.770883920 Received: from MjMyNzEzNQ (unknown)\tby geopod-ismtpd-4 (SG) with HTTP\tid eFDRuaL_S4uJYvXxa8-WHg\tfor ;\tTue, 26 May 2026 11:18:22.269 +0000 (UTC) Received-SPF: pass (mx3.lhr.stackcp.net: domain of e.notification.intuit.com designates 167.89.58.229 as permitted sender) client-ip=167.89.58.229; envelope-from=bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com; helo=o2.e.notification.intuit.com; Reply-To: derek.geddes@nhs.scot Resent-Date: Tue, 26 May 2026 12:18:25 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Invoice 1700 from Southfield Medical Practice To: evidence@mmalegal.co.uk X-Accept-Language: en X-Entity-ID: u001.fXpxriuEUg7tew6Rema50w== X-Forwarded-For: bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 167.89.58.229 X-SG-EID: u001.ck9J3XhURA9JV+YQyzjUkXVnC0ucYTp0Lff0UtaOqnAohmypmG+2tuDLhC8okMMXqmi8uaIlieHzE2dowMPzNnuLqu7u2p2/IFH4jacmF2ouRTEowEq0J2f6IKs8l4Vn5VzGZboolLwcMv/9MriD/HH5dx0zNWgPNW0u0/P0lj1/kIZgGoI+4P3krzwPhmvzzIyLKOEhLVRSYs0wsgMUtLoNEdyo5/bBNwBIPNYkwZP8nqR8+qP+48paE5gBGLRcyB1B9IQMNCHAudwavHiktVgCMfvM+XW9JUl0gE448hs= X-SG-ID: u001.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 X-SenderName-ClientID: ef5287c3-6889-4692-bd6d-7aa4519986cd X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.10) Symbol: TO_DN_NONE(0.00) Symbol: HAS_LIST_UNSUB(-0.01) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: MV_CASE(0.50) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.37) Symbol: GENERIC_REPUTATION(-0.47) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.49) Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00) Symbol: HAS_ATTACHMENT(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TAGGED_FROM(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: R_DKIM_ALLOW(-0.90) Symbol: RCVD_COUNT_THREE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: IP_REPUTATION_HAM(-0.63) Symbol: ZERO_FONT(0.20) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: FORGED_SENDER(0.30) Symbol: MIME_TRACE(0.00) Symbol: ARC_NA(0.00) Symbol: HAS_REPLYTO(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MANY_INVISIBLE_PARTS(0.10); Many parts are visually hidden [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: HAS_LIST_UNSUB(-0.01); Has List-Unsubscribe header X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: MV_CASE(0.50); Mime-Version .vs. MIME-Version X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [167.89.58.229:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:167.89.58.229] X-Symbol: DKIM_REPUTATION(-0.37) [-0.37005408979423] X-Symbol: GENERIC_REPUTATION(-0.47) [-0.47110079989079] X-Symbol: ASN(0.00) [asn:11377, ipnet:167.89.0.0/18, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.49) [-0.49653518541947] X-Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00); Reply-To domain does not match the To domain X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [notification.intuit.com:+] X-Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00); Reply-To domain does not match the From domain X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [notification.intuit.com, reject] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [2327135-7458-evidence=mmalegal.co.uk] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: R_DKIM_ALLOW(-0.90); DKIM verification succeed [notification.intuit.com:s=s1] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: IP_REPUTATION_HAM(-0.63) [asn: 11377(-0.17), country: US(-0.00), ip: 167.89.58.229(-0.46)] X-Symbol: ZERO_FONT(0.20); Zero sized font used [2] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [derek.geddes@nhs.scot] Message-ID: eFDRuaL_S4uJYvXxa8-WHg@geopod-ismtpd-4 X-Milter-Del: X-Spam X-Spam-Score: -1.9 (-) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","dkim":"{@notification.intuit.com : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpakdh4nlccf0v0VNaae9"}} [2026-05-28 16:21:28] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
, ?, 2026-05-28 16:21:28, 2026-05-28 16:21:28)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
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\"\" , ?, 2026-05-28 16:21:28, 2026-05-28 16:21:28)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): 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Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 16:22:17] production.DEBUG: Inbound email data {"subject":"Subject Access Request Ref edir:61703","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","SPF":"softfail","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; 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h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=eX0BbB4cOUvebBDG+8qL49uP6D2+6wcVjTlubt0OQdY=; b=DHGv+IW3f/XTG70lbg55xFnJrL\tAqYWpHjl8yQmafCbusvX6vLN8dJSZkhP0PfG8AvX+fwy/r7yJhQ1jpnmORvxXRe+ITZnWYA9apNca\tG3kipHZhp1Tp98UQtyaSqJqpCA+8thqJhZtc3SQRjEvBXSMh+xUMC9vb1mzhfLp0wzesR99RVFhwr\tL6RlSE2iZwA9uOCI3rRLGs4zgiySbIs8DwbVYbiVymkRVY0CXTqa1/dZ0V1dLXyrhTOE7f3Fe/4Iz\tQb3eh+tWwlK9LOo3FlVs8JQZZINkJ+r+KPeO39L1k5z+ijSbp4l2AThJgQFO7afL3P3p0jjQ0Mu4w\tcm9NJ9oQ==; Date: Thu, 28 May 2026 17:04:25 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id NvcVK6zkT0G4K01JtZYO4A for ; Thu, 28 May 2026 16:04:45.681 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSdDw-0000000AaR5-0UBl\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 17:04:44 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSdDv-00000001nMN-214c\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 17:04:43 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSdDg-0007q0-3w; Thu, 28 May 2026 17:04:41 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 17:04:43 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61703 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.14) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.33) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66289531040282] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.14) [-0.14847339738848] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51844918571924] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.33) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.14)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSdDg-0007q0-3w@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","to":"evidence@mmalegal.co.uk","from":"informationrightsofficer7@edinburgh.gov.uk","text":"Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0"} [2026-05-28 16:22:17] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 16:22:17, 2026-05-28 16:22:17)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 16:22:17, 2026-05-28 16:22:17)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 16:22:34] production.DEBUG: Inbound email data {"SPF":"fail","subject":"Culloden Medical Practice has sent a copy of your Subject Access Request","text":"� Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �","html":"

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

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ARC-Seal: i=2; cv=pass; a=rsa-sha256; d=fwd-relay1.stackmail.com; s=s1;\t b=jCstqKlaxEXQU27EKmbdOARkkmZxDdG6EAxGFMfh0FrW9oszy5aUcG3l4xwT+wRbSQ+ft5cqM5\t sd9VMJGucs+AKDLsvRs9eKgaKrz2qa4puOSuj6Mchgqai84S3cwOSuKa3yuMegkVpMOCr5tNK6\t 17L4sTRtme0tU9jIkYS3ZX4CvdZiEli8vWxeJpf+b3p+jEJtovd/hpTfl8SoMxtYgK3enQorMM\t SOw9dHeX+/XlSyHp1JcGSMI8FAYrjH1tIgz4iCstB1hXb8icndRlRX/50vz5a+Kd3+FZ0e1s1r\t PrzofLStxt6EjVKE/UdfMY7D8KCfU659awlX7uX8AO3yBg==; ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=MF05iEediiKKtu2vthENEFygNxWiK+XdWSvF00wXlNIXF7iYg4V9WOOtXJVI5Ff8414/kcDPxg\t 2Mxfs26KaOTW+AGL6ywRcF2jftQLQ7VXR4sQ5XpIC+EnjuCmU7F+93wmy1lFNENa35KGpwiR8e\t 0Cky8vsPoog44HFPU6KZ/mFj0bFBYjBSZMywopnX/C1y+mv/f9iagQS9jpXIj7p2n+NPiVOo+g\t lAnAIedPz+iBgkIfn2psdaM/zJyRDGO0G20KIt1ZF43rzTzeFTjDndDCCqUyvgRjMXEKLiBOUc\t bXfL2GR2FRQ3TFHh+V+wAGGL5NAY8IW6tcKZHqqfrTTO+g==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1779977545_0041396c7b0a74a2500d193b777e1b18_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779977546;\tbh=EiRnPC6QN0QFC2qqp50pf3/p7Mtq+uHz9ZzT92vo53A=;\tb=P9gXH2UY2j/TxWzOJFIMosbrAGA4tXfySdIMeBtP1q143kR7dz5j086G/M7gyzRIAyzE\t+3szyYVcCVX5FMuoud2ed3IB07FA0qY93nrC1fLLpEGOxP4wCpNwmT3aXL7xBuMEO+SJ8Q\thcwZvn3CIP4XYstamo4lSUvAsAtOVcfHcNmeK7dYQQHNNW8eEBzfYKfdel0eoxqG+NMXrg\tdEYMML03h5kgLyUjko4vY+UXLvuTHY8LfoJZhuqtQukyiPHKmGO7VdU5soNu88U5yvz2Nl\tIra9bG/7eyl6efC42D+ejMc0jY97z9Bp3e02V4oLO3xc41NeMZnY8EuOVn6YgAyw== Date: Thu, 28 May 2026 14:12:26 +0000 (UTC) From: Culloden Medical Practice MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id fLeCi3o-SCu4da8ly7GV2Q for ; Thu, 28 May 2026 14:12:29.861 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSbTI-00000009fwH-0cSk\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 15:12:28 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSbTH-0000000Dc4A-1rWn\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 15:12:27 +0100 Received: by recvd-57b698b956-kcscj with SMTP id recvd-57b698b956-kcscj-1-6A184D4A-16\t2026-05-28 14:12:26.259785915 +0000 UTC m=+2565611.359613468 Received: from [172.31.155.18] (unknown)\tby geopod-ismtpd-canary-0 (SG)\twith ESMTP id xI1v_fdiTHWNCclRPUNnng\tfor ;\tThu, 28 May 2026 14:12:25.940 +0000 (UTC) Received-SPF: pass (mx4.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Thu, 28 May 2026 15:12:27 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Culloden Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.mARdeYPEmq4RmMgIQAOfIFea5D9X9o/PY0g/rYjWsiMGDRBOp4DgT1H9Xq0StbwSpwPp9vTcyucvklAR1fMrNrBwMnOXDaDe+boGLKb6qHEyZnbWLAMKV8+SLTAjkCAnRjYCSNh35yyhcDYjgM1nXf2G2OnPywuQ3eqWTGKJ0r2G77eTQz6DIqGwGUtp5R7EvZqhKxs4/tEmvHy+va6Ggra5fxt8SnqFW1FLI13KwDIhRT3RlsakXawag3NjKRhKNg3MtE8OCiBDj6qeuF1CYA== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: NEURAL_SPAM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.22) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.22) [asn: 11377(-0.22), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: dc0f229a359be725e41722c59eb5f3d4@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk"} [2026-05-28 16:22:34] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. , 2026-05-28 16:22:34, 2026-05-28 16:22:34)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, � Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �, 2026-05-28 16:22:34, 2026-05-28 16:22:34)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 16:29:20] production.DEBUG: Inbound email data {"from":"","subject":"RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Malgorzata.Palgan@nrscotland.gov.uk\"}","html":"

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


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I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************"} [2026-05-28 16:29:20] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parents names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
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Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parents names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 16:29:20, 2026-05-28 16:29:20)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
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Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 16:29:20, 2026-05-28 16:29:20)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 16:31:45] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","dkim":"{@gov.scot : pass}","sender_ip":"185.151.28.75","SPF":"softfail","from":"","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Kasia.Mozdzen@gov.scot\"}","text":"Our Ref: SAR26-27 - 546-Access - Redress Dear MMA Legal SUBJECT ACCESS REQUEST I refer to your letter to the Scottish Government requesting a search of records in relation to your client, Mr Ronald Mcrobb. I will also arrange for your request to be passed to the National Records of Scotland as the custodians of public records to conduct a search of the archives. You should expect to receive a separate response from NRS in due course. In the meantime, we will instruct of records held by the Directorate of Children and families for any information in relation to you. All personal information will be accessible to you unless that information is covered by an exemption under data protection laws. In carrying out your request information will be shared with relevant business areas where necessary to ensure a complete return. The one calendar month period allowed for response to your request will expire on 29 June. Kind regards Kasia Kasia Mozdzen | Senior Information Assurance and Data Protection Advisor| Digital Citizen Unit| Scottish Government V Spur | Saughton House | Broomhouse Drive | Edinburgh | EH11 3XD | Data Protection & Information Assets Mailbox Non-working times currently Friday afternoon. From: MMA Legal Sent: 28 May 2026 12:03 To: Data protection and information assets Mailbox Subject: SAR26-27 - 546-Access - Redress - Data Subject Access Request - Mr Ronald Mcrobb Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Ronald Mcrobb Client Address: 8/5 Northcote Street, Edinburgh, EH112HL Client Reference: 100887 Date of Birth: 30/12/1957 Also Known As: Ronnie Mcrobb Name in Care: Ronnie Mcrobb Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * glasclune house north berwick: 1961-1972 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. 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Our Ref: SAR26-27 - 546-Access - Redress  

 

Dear MMA Legal

 

SUBJECT ACCESS REQUEST

 

I refer to your letter to the Scottish Government requesting a search of records in relation to your client, Mr Ronald Mcrobb.

 

I will also arrange for your request to be passed to the National Records of Scotland as the custodians of public records to conduct a search of the archives. You should expect to receive a separate response from NRS in due course. In the meantime, we will instruct of records held by the Directorate of Children and families for any information in relation to you.

 

All personal information will be accessible to you unless that information is covered by an exemption under data protection laws. In carrying out your request information will be shared with relevant business areas where necessary to ensure a complete return.

 

The one calendar month period allowed for response to your request will expire on 29 June.

 

Kind regards

 

Kasia

 

Kasia Mozdzen | Senior Information Assurance and Data Protection Advisor| Digital Citizen Unit| Scottish Government

V Spur | Saughton House | Broomhouse Drive | Edinburgh | EH11 3XD | Data Protection & Information Assets Mailbox

 

Non-working times currently Friday afternoon.

 

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: Data protection and information assets Mailbox <dpa@gov.scot>
Subject: SAR26-27 - 546-Access - Redress - Data Subject Access Request - Mr Ronald Mcrobb

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Ronald Mcrobb
Client Address: 8/5 Northcote Street, Edinburgh, EH112HL
Client Reference: 100887
Date of Birth: 30/12/1957
Also Known As: Ronnie Mcrobb

Name in Care: Ronnie Mcrobb


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • glasclune house north berwick: 1961-1972



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
","attachments":"0"} [2026-05-28 16:37:18] production.DEBUG: Inbound email data {"to":"evidence@mmalegal.co.uk","from":"informationrightsofficer7@edinburgh.gov.uk","subject":"Subject Access Request Ref edir:61703","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=ErdMfBidhJ+gaEunzoOsxUe9VcWyrAEs+La2oUKl15k=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=h7ew9fbwq7hPhBavrFNI9ppEOYbl1UTa5UYl9NJq3rfVZrkdIDTBTCe8Pg4xYJHjxtj/604U+2\t 6riwdVjtzPMIcO2Qmxm1O2dd5MUyBd0KUqJm5g2ukYp8CaN7VX2qGCyKAoEtQsRW9yDxeYSB6X\t TzeT2ewG6HJfpofSgLw2/GZWNJ/M0G9yecCvY9/YyD/OLskjreFMXIv3TEKc9oWWGRFQZucV9H\t QXYshy+iUSmL62LKo/LA2q9wvjR6R7dOwccUGqm4ABsjEoKvhwdwzXgbZRq84UZLTYoY03NzIo\t FuWASLb0fwNTwgFP1TvNviEIEocw7YnOS+0EVZ778ergIQ==; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=eX0BbB4cOUvebBDG+8qL49uP6D2+6wcVjTlubt0OQdY=; b=DHGv+IW3f/XTG70lbg55xFnJrL\tAqYWpHjl8yQmafCbusvX6vLN8dJSZkhP0PfG8AvX+fwy/r7yJhQ1jpnmORvxXRe+ITZnWYA9apNca\tG3kipHZhp1Tp98UQtyaSqJqpCA+8thqJhZtc3SQRjEvBXSMh+xUMC9vb1mzhfLp0wzesR99RVFhwr\tL6RlSE2iZwA9uOCI3rRLGs4zgiySbIs8DwbVYbiVymkRVY0CXTqa1/dZ0V1dLXyrhTOE7f3Fe/4Iz\tQb3eh+tWwlK9LOo3FlVs8JQZZINkJ+r+KPeO39L1k5z+ijSbp4l2AThJgQFO7afL3P3p0jjQ0Mu4w\tcm9NJ9oQ==; Date: Thu, 28 May 2026 17:04:25 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id NvcVK6zkT0G4K01JtZYO4A for ; Thu, 28 May 2026 16:04:45.681 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSdDw-0000000AaR5-0UBl\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 17:04:44 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSdDv-00000001nMN-214c\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 17:04:43 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSdDg-0007q0-3w; Thu, 28 May 2026 17:04:41 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 17:04:43 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61703 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.14) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.33) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66289531040282] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.14) [-0.14847339738848] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51844918571924] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.33) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.14)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSdDg-0007q0-3w@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","SPF":"softfail"} [2026-05-28 16:37:18] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 16:37:18, 2026-05-28 16:37:18)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 16:37:18, 2026-05-28 16:37:18)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 16:45:32] production.DEBUG: Inbound email data {"to":"evidence@mmalegal.co.uk","text":"Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","SPF":"softfail","from":"informationrightsofficer7@edinburgh.gov.uk","subject":"Subject Access Request Ref edir:61705","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; 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Date: Thu, 28 May 2026 09:41:35 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id lACJZEweSfyvsnBYuwlOow for ; Thu, 28 May 2026 08:41:52.062 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSWJK-00000006r8y-1pul\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSWJK-0000000CEkX-0JdE\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSWJ5-00089a-V8; Thu, 28 May 2026 09:41:48 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 09:41:50 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61705 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.12) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.30) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66835306999057] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.12) [-0.12128079058629] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51596914963577] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.30) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.11)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSWJ5-00089a-V8@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}"} [2026-05-28 16:45:32] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioners Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information GovernanceUnit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 16:45:32, 2026-05-28 16:45:32)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 16:45:32, 2026-05-28 16:45:32)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 16:59:22] production.DEBUG: Inbound email data {"to":", ","from":"","text":"Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","html":"

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
","attachments":"0","SPF":"softfail","subject":"RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Malgorzata.Palgan@nrscotland.gov.uk\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nrscotland.gov.uk header.s=s2048m1 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=154.52.0.222;\tiprev=pass (gw000222-eu.fortimail.com) smtp.remote-ip=154.52.0.222;\tspf=pass smtp.mailfrom=nrscotland.gov.uk;\tdkim=pass header.d=nrscotland.gov.uk header.s=s2048m1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS body hash miscompare) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=154.52.0.222 ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; 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LNXP265MB1529:EE_|LO0P265MB5976:EE_ x-originatororg: nrscotland.gov.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@nrscotland.gov.uk : pass}","sender_ip":"185.151.28.76"} [2026-05-28 16:59:22] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parents names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


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Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parents names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 16:59:22, 2026-05-28 16:59:22)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 16:59:22, 2026-05-28 16:59:22)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 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Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): 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#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 17:01:27] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-dls35031.png\",\"name\":\"Outlook-dls35031.png\",\"type\":\"image/png\",\"content-id\":\"807728ef-bada-4a6d-82f1-d941009c29ed\"},\"attachment2\":{\"filename\":\"Outlook-0b0ffkdk.png\",\"name\":\"Outlook-0b0ffkdk.png\",\"type\":\"image/png\",\"content-id\":\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\"}}","content-ids":"{\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\":\"attachment2\",\"807728ef-bada-4a6d-82f1-d941009c29ed\":\"attachment1\"}","html":"
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"fv.healthrecs-legal@nhs.scot\"}","text":"Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. 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If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","dkim":"{@nhs.scot : pass}","to":"\"evidence@mmalegal.co.uk\" ","subject":"Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","from":"\"fv healthrecs-legal (NHS Forth Valley)\" ","attachments":"2","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; 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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.69(-0.52)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.69:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.71) [-0.71554183513681] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.54) [-0.54179018978644] X-Symbol: SPF_REPUTATION_HAM(-0.70) [-0.70749463642727] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB3454B3812B54AFA00D2CDEE6C10B2@LOYP123MB3454.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -4.0 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB3454.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(19092799006)(376014)(1800799024)(6049299003)(366016)(56012099003)(22082099003)(18002099003)(6133799003)(3023799007)(11063799006)(38070700021)(4053099003)(4013099003)(8096899003);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|19092799006|376014|1800799024|6049299003|366016|56012099003|22082099003|18002099003|6133799003|3023799007|11063799006|38070700021|4053099003|4013099003|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ad4cf883-9f99-4804-c22a-08debb1e1228 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB3454:EE_|CWXP123MB5811:EE_","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpvbmh5bbe5nlg7JpNLfF"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpqdoccuchf9m00pz2wiT"}} [2026-05-28 17:01:27] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 17:01:27, 2026-05-28 17:01:27)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 17:01:27, 2026-05-28 17:01:27)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 17:03:34] production.DEBUG: Inbound email data {"dkim":"{@gov.scot : pass}","sender_ip":"185.151.28.76","SPF":"softfail","from":"","subject":"RE: SAR26-27 - 547-Access - Redress - Data Subject Access Request - Mr Donald Macmillan - acknowledgment","html":"

Our Ref: SAR26-27 - 547-Access - Redress

 

Dear MMA Legal

 

SUBJECT ACCESS REQUEST

 

I refer to your letter to the Scottish Government requesting a search of records in relation to your client, Mr Donald Macmillan.

 

I will also arrange for your request to be passed to the National Records of Scotland as the custodians of public records to conduct a search of the archives. You should expect to receive a separate response from NRS in due course. In the meantime, we will instruct of records held by the Directorate of Children and families for any information in relation to you.

 

All personal information will be accessible to you unless that information is covered by an exemption under data protection laws. In carrying out your request information will be shared with relevant business areas where necessary to ensure a complete return.

 

The one calendar month period allowed for response to your request will expire on 29 June.

 

Kind regards

 

Kasia

 

Kasia Mozdzen | Senior Information Assurance and Data Protection Advisor| Digital Citizen Unit| Scottish Government

V Spur | Saughton House | Broomhouse Drive | Edinburgh | EH11 3XD | Data Protection & Information Assets Mailbox

 

Non-working times currently Friday afternoon.

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: Data protection and information assets Mailbox <dpa@gov.scot>
Subject: SAR26-27 - 547-Access - Redress - Data Subject Access Request - Mr Donald Macmillan

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Donald Macmillan
Client Address: 75/2 Calder Gardens, EH11 4JX
Client Reference: 100018
Date of Birth: 18/05/1958
Also Known As: David Gordon Reed

Name in Care: David Gordon Reed


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Redhall Children’s Home: 1964



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.


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I will also arrange for your request to be passed to the National Records of Scotland as the custodians of public records to conduct a search of the archives. You should expect to receive a separate response from NRS in due course. In the meantime, we will instruct of records held by the Directorate of Children and families for any information in relation to you. All personal information will be accessible to you unless that information is covered by an exemption under data protection laws. In carrying out your request information will be shared with relevant business areas where necessary to ensure a complete return. The one calendar month period allowed for response to your request will expire on 29 June. Kind regards Kasia Kasia Mozdzen | Senior Information Assurance and Data Protection Advisor| Digital Citizen Unit| Scottish Government V Spur | Saughton House | Broomhouse Drive | Edinburgh | EH11 3XD | Data Protection & Information Assets Mailbox Non-working times currently Friday afternoon. From: MMA Legal Sent: 28 May 2026 12:03 To: Data protection and information assets Mailbox Subject: SAR26-27 - 547-Access - Redress - Data Subject Access Request - Mr Donald Macmillan Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Donald Macmillan Client Address: 75/2 Calder Gardens, EH11 4JX Client Reference: 100018 Date of Birth: 18/05/1958 Also Known As: David Gordon Reed Name in Care: David Gordon Reed Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Redhall Children’s Home: 1964 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. 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The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************"} [2026-05-28 17:05:56] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.68;\tiprev=pass (mail-ukwestazon11010068.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.68;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.68 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=nhs.scot; 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Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","SPF":"fail","subject":"Re: Data Subject Access Request - Miss Anna Tate","content-ids":"{\"16425be4-29fd-4567-af93-3f1a52dfe330\":\"attachment2\",\"508b2ff7-7985-4676-a30e-af3c90092521\":\"attachment1\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-f41fluiq.png\",\"name\":\"Outlook-f41fluiq.png\",\"type\":\"image/png\",\"content-id\":\"508b2ff7-7985-4676-a30e-af3c90092521\"},\"attachment2\":{\"filename\":\"Outlook-http___www.png\",\"name\":\"Outlook-http___www.png\",\"type\":\"image/png\",\"content-id\":\"16425be4-29fd-4567-af93-3f1a52dfe330\"}}","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.76","from":"dg.patientservices ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.patientservices@nhs.scot\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php2a49ndgq12pr00FxoQa"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpcklthdfi0f1r7FK5frd"}} [2026-05-28 17:05:56] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 17:05:56, 2026-05-28 17:05:56)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 17:05:56, 2026-05-28 17:05:56)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 17:07:20] production.DEBUG: Inbound email data {"to":"evidence@mmalegal.co.uk","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=ErdMfBidhJ+gaEunzoOsxUe9VcWyrAEs+La2oUKl15k=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=h7ew9fbwq7hPhBavrFNI9ppEOYbl1UTa5UYl9NJq3rfVZrkdIDTBTCe8Pg4xYJHjxtj/604U+2\t 6riwdVjtzPMIcO2Qmxm1O2dd5MUyBd0KUqJm5g2ukYp8CaN7VX2qGCyKAoEtQsRW9yDxeYSB6X\t TzeT2ewG6HJfpofSgLw2/GZWNJ/M0G9yecCvY9/YyD/OLskjreFMXIv3TEKc9oWWGRFQZucV9H\t QXYshy+iUSmL62LKo/LA2q9wvjR6R7dOwccUGqm4ABsjEoKvhwdwzXgbZRq84UZLTYoY03NzIo\t FuWASLb0fwNTwgFP1TvNviEIEocw7YnOS+0EVZ778ergIQ==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=ErdMfBidhJ+gaEunzoOsxUe9VcWyrAEs+La2oUKl15k=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=PlA1bJACjWBOfaW9QYhvwoQtLYqIxoaU12MJcytzIVZUZEbRUXDTToK7P+GpJT62bOWWNKYTYl\t 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waamb9uZywborRWMKuYAda9C+xHDE1xnuxDZoUg1XD73hL3dOIKerVERwh+/7nGggokJQ8eoJz\t wYAxE99Y3dCb5mJVoQDGpvJxAD5A4M0/7MSjtLr9lva0fHCDFa70VrO0RnADlY28JxEz2mWlrU\t KDuL+W/zir0IMfe5Ha3F6bBVkaLySdTAZvuvgjf4pXnHvQ==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Transfer-Encoding: 7bit Content-Type: text/plain; charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=eX0BbB4cOUvebBDG+8qL49uP6D2+6wcVjTlubt0OQdY=; b=DHGv+IW3f/XTG70lbg55xFnJrL\tAqYWpHjl8yQmafCbusvX6vLN8dJSZkhP0PfG8AvX+fwy/r7yJhQ1jpnmORvxXRe+ITZnWYA9apNca\tG3kipHZhp1Tp98UQtyaSqJqpCA+8thqJhZtc3SQRjEvBXSMh+xUMC9vb1mzhfLp0wzesR99RVFhwr\tL6RlSE2iZwA9uOCI3rRLGs4zgiySbIs8DwbVYbiVymkRVY0CXTqa1/dZ0V1dLXyrhTOE7f3Fe/4Iz\tQb3eh+tWwlK9LOo3FlVs8JQZZINkJ+r+KPeO39L1k5z+ijSbp4l2AThJgQFO7afL3P3p0jjQ0Mu4w\tcm9NJ9oQ==; Date: Thu, 28 May 2026 17:04:25 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id NvcVK6zkT0G4K01JtZYO4A for ; Thu, 28 May 2026 16:04:45.681 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSdDw-0000000AaR5-0UBl\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 17:04:44 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSdDv-00000001nMN-214c\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 17:04:43 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSdDg-0007q0-3w; Thu, 28 May 2026 17:04:41 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 17:04:43 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61703 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.14) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.33) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66289531040282] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.14) [-0.14847339738848] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51844918571924] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.33) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.14)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSdDg-0007q0-3w@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","from":"informationrightsofficer7@edinburgh.gov.uk","subject":"Subject Access Request Ref edir:61703","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","sender_ip":"185.151.28.75","SPF":"softfail"} [2026-05-28 17:07:20] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 17:07:20, 2026-05-28 17:07:20)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 17:07:20, 2026-05-28 17:07:20)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 17:11:48] production.DEBUG: Inbound email data {"content-ids":"{\"84ed1077-39d0-4e78-9de8-4f0069842288\":\"attachment1\"}","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","dkim":"{@nhs.scot : pass}","to":"MMA Legal ","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","subject":"Re: Data Subject Access Request - Mr George Hunter","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.38;\tiprev=pass (mail-ukwestazon11010038.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.38;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.38 ARC-Authentication-Results: i=1; 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Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpnn2pel27lvjo0J7THO6"}} [2026-05-28 17:11:48] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 17:11:48, 2026-05-28 17:11:48)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 17:11:48, 2026-05-28 17:11:48)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 17:14:04] production.DEBUG: Inbound email data {"content-ids":"{\"470b5ee2-268e-48b3-a7b1-56d8e211701a\":\"attachment1\"}","text":"Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","subject":"Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","html":"
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Clients personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records six years after the date of last entry
  • Maternity records 25 years after the birth of the last child
  • Childrens and young peoples records until the child or young persons 25th birthday.
  • Mental health records 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

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please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Clients personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records six years after the date of last entry * Maternity records 25 years after the birth of the last child * Childrens and young peoples records until the child or young persons 25th birthday. * Mental health records 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 17:14:04, 2026-05-28 17:14:04)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 17:14:04, 2026-05-28 17:14:04)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 17:18:49] production.DEBUG: Inbound email data {"html":" \t \t\t \t \t \t\t \t\t\t \t\t\t\t \t\t\t \t\t
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\t \t\t \t \t \t\t \t
\t\t\t

\t\t\t\tGGC GDP and Legal Requests Only wants to securely exchange medical information with you \t\t\t

\t\t
\t\t\t \t\t\tClick here to start › \t\t\t \t\t
\t\t\t\t\t\t\t
\t \t\t \t \t \t\t \t
\t\t\t

\t\t\t\tWhat is this? \t\t\t

\t\t
\t\t\t

\t\t\t\tGGC GDP and Legal Requests Only wants to securely exchange medical information with you \t\t\t

\t\t
\t \t\t \t\t \t \t \t\t \t\t \t \t \t\t \t\t \t
\t\t\t

\t\t\t\t1 \t\t\t

\t\t		 \t\t\t

\t\t\t\tClick the button \"Click here to start\" above. When you do so, a login page will open in a new window. You will also receive a one-time password. Follow the instructions on the login page to log in. \t\t\t

\t\t
\t\t\t

\t\t\t\t2 \t\t\t

\t\t		 \t\t\t

\t\t\t\tDo not delete this email. You will need this email if you want to revisit the web portal again. You will receive a new one-time password every time you log in. \t\t\t

\t\t
\t\t\t

\t\t\t\t3 \t\t\t

\t\t		 \t\t\t

\t\t\t\tWhenever new information is available, you will be notified via email. \t\t\t

\t\t
\t \t\t \t \t \t\t \t
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\t\t\t\tReceived this in error? \t\t\t

\t\t
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\t\t\t\tThis message is intended only for the addressee and may contain information that is confidential or privileged. Unauthorised use is strictly prohibited and may be unlawful. \t\t\t

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\t\t\t

\t\t\t\tNeed further assistance? \t\t\t

\t\t
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\t\t\t\tIf you cannot log in, or have other queries, please contact GGC GDP and Legal Requests Only directly by using the contact information below. \t\t\t

\t\t
\t\t \t\t \t \t\t \t\t \t \t\t \t\t \t \t\t \t\t \t \t
\t\t\tGGC GDP and Legal Requests Only \t\t
\t\t\tMrs. Annemarie MacPherson \t\t
\t\t\tTelephone no: 0141 355 1446 \t\t
\t\t\tEmail address: ggc.imagecopyingservice@nhs.scot \t\t
\t \t\t \t \t \t\t \t
\t\t\tTracking number: GGCL028405 \t\t
\t\t\tExpiration date: 27 June 2026 \t\t
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\t\t\t\tNote: You can not reply to this email as it is sent from an unmonitored email address. \t\t\t

\t\t
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\t\t\t\tGGC GDP and Legal Requests Only wants to securely exchange medical information with you \t\t\t

\t\t
\t\t\t \t\t\tClick here to start › \t\t\t \t\t
\t\t\t\t\t\t\t
\t \t\t \t \t \t\t \t
\t\t\t

\t\t\t\tWhat is this? \t\t\t

\t\t
\t\t\t

\t\t\t\tGGC GDP and Legal Requests Only wants to securely exchange medical information with you \t\t\t

\t\t
\t \t\t \t\t \t \t \t\t \t\t \t \t \t\t \t\t \t
\t\t\t

\t\t\t\t1 \t\t\t

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\t\t\t\tClick the button \"Click here to start\" above. When you do so, a login page will open in a new window. You will also receive a one-time password. Follow the instructions on the login page to log in. \t\t\t

\t\t
\t\t\t

\t\t\t\t2 \t\t\t

\t\t		 \t\t\t

\t\t\t\tDo not delete this email. You will need this email if you want to revisit the web portal again. You will receive a new one-time password every time you log in. \t\t\t

\t\t
\t\t\t

\t\t\t\t3 \t\t\t

\t\t		 \t\t\t

\t\t\t\tWhenever new information is available, you will be notified via email. \t\t\t

\t\t
\t \t\t \t \t \t\t \t
\t\t\t

\t\t\t\tReceived this in error? \t\t\t

\t\t
\t\t\t

\t\t\t\tThis message is intended only for the addressee and may contain information that is confidential or privileged. Unauthorised use is strictly prohibited and may be unlawful. \t\t\t

\t\t
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\t\t\t

\t\t\t\tNeed further assistance? \t\t\t

\t\t
\t\t\t

\t\t\t\tIf you cannot log in, or have other queries, please contact GGC GDP and Legal Requests Only directly by using the contact information below. \t\t\t

\t\t
\t\t \t\t \t \t\t \t\t \t \t\t \t\t \t \t\t \t\t \t \t
\t\t\tGGC GDP and Legal Requests Only \t\t
\t\t\tMrs. Annemarie MacPherson \t\t
\t\t\tTelephone no: 0141 355 1446 \t\t
\t\t\tEmail address: ggc.imagecopyingservice@nhs.scot \t\t
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\t\t\tTracking number: GGCL028405 \t\t
\t\t\tExpiration date: 27 June 2026 \t\t
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\t\t\t

\t\t\t\tNote: You can not reply to this email as it is sent from an unmonitored email address. \t\t\t

\t\t
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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [casemanagement@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:155.231.208.128/27:c] X-Symbol: RCVD_VIA_SMTP_AUTH(0.00); Authenticated hand-off was seen in Received headers X-Symbol: GENERIC_REPUTATION(-0.67) [-0.67555707183729] X-Symbol: ASN(0.00) [asn:8075, ipnet:155.231.208.0/24, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_REPUTATION(-0.83) [-0.83105052474094] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67547953021834] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.net:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.net, reject] X-Symbol: HAS_X_PRIO_THREE(0.00); Message has X-Priority header set to 3 or 4 [3] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: RECEIVED_HELO_LOCALHOST(0.00); Localhost HELO seen in Received header X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [4] X-Symbol: R_DKIM_ALLOW(-1.56); DKIM verification succeed [nhs.net:s=default] X-Symbol: IP_REPUTATION_HAM(-0.89) [asn: 8075(-0.23), country: US(-0.01), ip: 155.231.208.133(-0.66)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~, 3:~] Message-ID: E07D2CF207DF9F512A16B17A0CBB1F862C872D7C@IEP0LON20GEN001 X-Milter-Del: X-Spam X-Spam-Score: -4.7 (----) X-Stackmail-Forwarder: casemanagement@mmalegal.co.uk X-Virus-Scanned: Debian amavis at nhs.net","SPF":"fail","to":"casemanagement@mmalegal.co.uk","envelope":"{\"to\":[\"casemanagement@parse.mmalegal.co.uk\"],\"from\":\"Burnbank.IEP@nhs.net\"}","attachment-info":"{\"attachment1\":{\"filename\":\"sectra-logo.png\",\"name\":\"sectra-logo.png\",\"type\":\"image/png\",\"content-id\":\"CID-d307ffb7-c629-440a-aac1-59c68c73694c@IEP0LON20GEN001\"}}","attachments":"1","subject":"GGC GDP and Legal Requests Only wants to securely exchange medical information with you","text":" \t \t\t \t \t \t\t \t\t\t \t\t\t\t \t\t\t \t\t
\t\t\t\t\t \t\t\t\t\t\t \t\t\t\t\t\t\t \t\t\t\t\t\t \t\t\t\t\t\t \t\t\t\t\t\t\t \t\t\t\t\t\t \t\t\t\t\t\t \t\t\t\t\t\t\t \t\t\t\t\t\t \t\t\t\t\t
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\t\t\t\tGGC GDP and Legal Requests Only wants to securely exchange medical information with you \t\t\t

\t\t
\t\t\t \t\t\tClick here to start › \t\t\t \t\t
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\t\t\t\tWhat is this? \t\t\t

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\t\t\t\tGGC GDP and Legal Requests Only wants to securely exchange medical information with you \t\t\t

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\t \t\t \t\t \t \t \t\t \t\t \t \t \t\t \t\t \t
\t\t\t

\t\t\t\t1 \t\t\t

\t\t		 \t\t\t

\t\t\t\tClick the button \"Click here to start\" above. When you do so, a login page will open in a new window. You will also receive a one-time password. Follow the instructions on the login page to log in. \t\t\t

\t\t
\t\t\t

\t\t\t\t2 \t\t\t

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\t\t\t\tDo not delete this email. You will need this email if you want to revisit the web portal again. You will receive a new one-time password every time you log in. \t\t\t

\t\t
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\t\t\t\t3 \t\t\t

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\t\t\t\tWhenever new information is available, you will be notified via email. \t\t\t

\t\t
\t \t\t \t \t \t\t \t
\t\t\t

\t\t\t\tReceived this in error? \t\t\t

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\t\t\t

\t\t\t\tThis message is intended only for the addressee and may contain information that is confidential or privileged. Unauthorised use is strictly prohibited and may be unlawful. \t\t\t

\t\t
\t \t\t \t \t \t\t \t
\t\t\t

\t\t\t\tNeed further assistance? \t\t\t

\t\t
\t\t\t

\t\t\t\tIf you cannot log in, or have other queries, please contact GGC GDP and Legal Requests Only directly by using the contact information below. \t\t\t

\t\t
\t\t \t\t \t \t\t \t\t \t \t\t \t\t \t \t\t \t\t \t \t
\t\t\tGGC GDP and Legal Requests Only \t\t
\t\t\tMrs. Annemarie MacPherson \t\t
\t\t\tTelephone no: 0141 355 1446 \t\t
\t\t\tEmail address: ggc.imagecopyingservice@nhs.scot \t\t
\t \t\t \t \t \t\t \t
\t\t\tTracking number: GGCL028406 \t\t
\t\t\tExpiration date: 27 June 2026 \t\t
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\t\t\t

\t\t\t\tNote: You can not reply to this email as it is sent from an unmonitored email address. \t\t\t

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\t ","html":" \t \t\t \t \t \t\t \t\t\t \t\t\t\t \t\t\t \t\t
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\t \t\t \t \t \t\t \t
\t\t\t

\t\t\t\tGGC GDP and Legal Requests Only wants to securely exchange medical information with you \t\t\t

\t\t
\t\t\t \t\t\tClick here to start › \t\t\t \t\t
\t\t\t\t\t\t\t
\t \t\t \t \t \t\t \t
\t\t\t

\t\t\t\tWhat is this? \t\t\t

\t\t
\t\t\t

\t\t\t\tGGC GDP and Legal Requests Only wants to securely exchange medical information with you \t\t\t

\t\t
\t \t\t \t\t \t \t \t\t \t\t \t \t \t\t \t\t \t
\t\t\t

\t\t\t\t1 \t\t\t

\t\t		 \t\t\t

\t\t\t\tClick the button \"Click here to start\" above. When you do so, a login page will open in a new window. You will also receive a one-time password. Follow the instructions on the login page to log in. \t\t\t

\t\t
\t\t\t

\t\t\t\t2 \t\t\t

\t\t		 \t\t\t

\t\t\t\tDo not delete this email. You will need this email if you want to revisit the web portal again. You will receive a new one-time password every time you log in. \t\t\t

\t\t
\t\t\t

\t\t\t\t3 \t\t\t

\t\t		 \t\t\t

\t\t\t\tWhenever new information is available, you will be notified via email. \t\t\t

\t\t
\t \t\t \t \t \t\t \t
\t\t\t

\t\t\t\tReceived this in error? \t\t\t

\t\t
\t\t\t

\t\t\t\tThis message is intended only for the addressee and may contain information that is confidential or privileged. Unauthorised use is strictly prohibited and may be unlawful. \t\t\t

\t\t
\t \t\t \t \t \t\t \t
\t\t\t

\t\t\t\tNeed further assistance? \t\t\t

\t\t
\t\t\t

\t\t\t\tIf you cannot log in, or have other queries, please contact GGC GDP and Legal Requests Only directly by using the contact information below. \t\t\t

\t\t
\t\t \t\t \t \t\t \t\t \t \t\t \t\t \t \t\t \t\t \t \t
\t\t\tGGC GDP and Legal Requests Only \t\t
\t\t\tMrs. Annemarie MacPherson \t\t
\t\t\tTelephone no: 0141 355 1446 \t\t
\t\t\tEmail address: ggc.imagecopyingservice@nhs.scot \t\t
\t \t\t \t \t \t\t \t
\t\t\tTracking number: GGCL028406 \t\t
\t\t\tExpiration date: 27 June 2026 \t\t
\t \t\t \t
\t\t\t

\t\t\t\tNote: You can not reply to this email as it is sent from an unmonitored email address. \t\t\t

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\t ","dkim":"{@nhs.net : pass, @nhs.net : pass}","from":"\"Image Exchange Portal\" ","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php2j3qkot5eu02eCTCgMd"}} [2026-05-28 17:31:07] production.DEBUG: Inbound email data {"to":"MMA Legal ","attachments":"1","SPF":"fail","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"0c45dcdf-d85a-4378-bc79-244f3294513e\"}}","html":"
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.94) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.37(-0.71)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.37:from] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69476090258682] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.71) [-0.71964368071491] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67952298385301] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687AEC174D2D5AA7968D2E69A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|69100299015|1800799024|376014|6049299003|366016|19092799006|18002099003|4053099003|4013099003|11063799006|5023799004|56012099006|22082099003|6133799003|8096899003|38070700021; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 5c72ca82-610a-4ca2-070f-08debcb1f530 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB2687:EE_|LO4P123MB6741:EE_","dkim":"{@nhs.scot : pass}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","subject":"Re: Data Subject Access Request - Ms Tonie Marie Mcalister","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","content-ids":"{\"0c45dcdf-d85a-4378-bc79-244f3294513e\":\"attachment1\"}","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phph0nk1fahs0gr6oEmNiB"}} [2026-05-28 17:31:07] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 17:31:07, 2026-05-28 17:31:07)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 17:31:07, 2026-05-28 17:31:07)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 17:42:18] production.DEBUG: Inbound email data {"to":"casemanagement@mmalegal.co.uk","envelope":"{\"to\":[\"casemanagement@parse.mmalegal.co.uk\"],\"from\":\"Burnbank.IEP@nhs.net\"}","text":" \t \t\t \t \t \t\t \t\t\t \t\t\t\t \t\t\t \t\t
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\t\t\t\tGGC GDP and Legal Requests Only wants to securely exchange medical information with you \t\t\t

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\t\t\t \t\t\tClick here to start › \t\t\t \t\t
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\t\t\t\tWhat is this? \t\t\t

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\t\t\t\tGGC GDP and Legal Requests Only wants to securely exchange medical information with you \t\t\t

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\t\t\t\tClick the button \"Click here to start\" above. When you do so, a login page will open in a new window. You will also receive a one-time password. Follow the instructions on the login page to log in. \t\t\t

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\t\t\t\tDo not delete this email. You will need this email if you want to revisit the web portal again. You will receive a new one-time password every time you log in. \t\t\t

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\t\t\t\tWhenever new information is available, you will be notified via email. \t\t\t

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\t\t\t\tReceived this in error? \t\t\t

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\t\t\t\tThis message is intended only for the addressee and may contain information that is confidential or privileged. Unauthorised use is strictly prohibited and may be unlawful. \t\t\t

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\t\t\t\tNeed further assistance? \t\t\t

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\t\t\t\tIf you cannot log in, or have other queries, please contact GGC GDP and Legal Requests Only directly by using the contact information below. \t\t\t

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\t\t\tGGC GDP and Legal Requests Only \t\t
\t\t\tMrs. Annemarie MacPherson \t\t
\t\t\tTelephone no: 0141 355 1446 \t\t
\t\t\tEmail address: ggc.imagecopyingservice@nhs.scot \t\t
\t \t\t \t \t \t\t \t
\t\t\tTracking number: GGCL028394 \t\t
\t\t\tExpiration date: 27 June 2026 \t\t
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\t\t\t\tNote: You can not reply to this email as it is sent from an unmonitored email address. \t\t\t

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\t ","attachments":"1","subject":"GGC GDP and Legal Requests Only wants to securely exchange medical information with you","attachment-info":"{\"attachment1\":{\"filename\":\"sectra-logo.png\",\"name\":\"sectra-logo.png\",\"type\":\"image/png\",\"content-id\":\"CID-cdb6f8d4-635c-4395-b9bb-c396201394fa@IEP0LON20GEN001\"}}","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.net header.s=default header.a=rsa-sha256;\tdkim=pass header.d=nhs.net header.s=default header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=155.231.208.133;\tiprev=pass (hsmail2.nhs.net) smtp.remote-ip=155.231.208.133;\tspf=pass smtp.mailfrom=nhs.net;\tdkim=pass header.d=nhs.net header.s=default header.a=rsa-sha256;\tdkim=pass header.d=nhs.net header.s=default header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [casemanagement@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:155.231.208.128/27] X-Symbol: RCVD_VIA_SMTP_AUTH(0.00); Authenticated hand-off was seen in Received headers X-Symbol: GENERIC_REPUTATION(-0.63) [-0.63815121164415] X-Symbol: ASN(0.00) [asn:8075, ipnet:155.231.208.0/24, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_REPUTATION(-0.72) [-0.72152390082682] X-Symbol: SPF_REPUTATION_HAM(-0.71) [-0.71596341606772] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.net:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.net, reject] X-Symbol: HAS_X_PRIO_THREE(0.00); Message has X-Priority header set to 3 or 4 [3] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [nhs.net:s=default] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [4] X-Symbol: RECEIVED_HELO_LOCALHOST(0.00); Localhost HELO seen in Received header X-Symbol: IP_REPUTATION_HAM(-0.85) [asn: 8075(-0.22), country: US(-0.01), ip: 155.231.208.133(-0.62)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~, 3:~] Message-ID: B221C0F96AC7C28ABECA8C74651E6E5A3B03908F@IEP0LON20GEN001 X-Milter-Del: X-Spam X-Spam-Score: -4.5 (----) X-Stackmail-Forwarder: casemanagement@mmalegal.co.uk X-Virus-Scanned: Debian amavis at nhs.net","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.net : pass, @nhs.net : pass}","from":"\"Image Exchange Portal\" ","content-ids":"{\"CID-cdb6f8d4-635c-4395-b9bb-c396201394fa@IEP0LON20GEN001\":\"attachment1\"}","html":" \t \t\t \t \t \t\t \t\t\t \t\t\t\t \t\t\t \t\t
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\t\t\t\tGGC GDP and Legal Requests Only wants to securely exchange medical information with you \t\t\t

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\t\t\t \t\t\tClick here to start › \t\t\t \t\t
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\t\t\t\tWhat is this? \t\t\t

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\t\t\t\tGGC GDP and Legal Requests Only wants to securely exchange medical information with you \t\t\t

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\t\t\t\tClick the button \"Click here to start\" above. When you do so, a login page will open in a new window. You will also receive a one-time password. Follow the instructions on the login page to log in. \t\t\t

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\t\t\t\tDo not delete this email. You will need this email if you want to revisit the web portal again. You will receive a new one-time password every time you log in. \t\t\t

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\t\t\t\tWhenever new information is available, you will be notified via email. \t\t\t

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\t\t\t\tReceived this in error? \t\t\t

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\t\t\t\tIf you cannot log in, or have other queries, please contact GGC GDP and Legal Requests Only directly by using the contact information below. \t\t\t

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\t\t\tGGC GDP and Legal Requests Only \t\t
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\t ","sender_ip":"185.151.28.75","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpqe1g46afo2cqdKbyCVJ"}} [2026-05-28 17:47:06] production.DEBUG: Inbound email data {"attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=3y1cZjjSzpS887HMMbc5uPCHXY/wXUi9mYpX92oQeq4=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=Q4ZQePW6FYY2geVDXc7SP8IhtDSVM5Au6TXdoQmSaKT3ArO8WSG4FljOsGXp0MMqnpaoB6kdZL\t 3oIs4FGF1RCIJ1UK7AvMaPNSgbTG+pV1E/59DxPYM1RKI0Gj+M+iOlQACR3L52GgB+aL7djhoG\t lG5Lii4QfuVuaw6Tkt6oT2YF8kuqEcLHYIwasNj6NXcTFMI8dC7WY2BJtYe4pmkV9h5ylece7B\t zUfutq+v8QlfuK+2mp402ePHUADM4Oq+w6ybgsowpVLd+EXsQ0VXAAkE63pXoXi/oOUaWhMUDd\t +kYqYWR2fWXvfms4eIV5rw+GbGdsxs66Oey/IeS9+EFCBA==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=3y1cZjjSzpS887HMMbc5uPCHXY/wXUi9mYpX92oQeq4=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=kKUJdw7SpZuT4Q6hdrYzFbgfega7w97FaZKjRc5+BxCnzAxTAw5qmeNumNB7sXn/ok8Dz3PI/l\t eZwDZak/XGJ/g61P1bRltaGOtNthdQeNc87qNb65TStj4Hf9VK64eHBADYfCaXDmHkFq9Mz5AJ\t H7g3R/Ay80c6DAEP/5gfX7DhWVAVIj0XXzsmvBNY7mBroA/aUd9k3cbRZggK3A8slAhQDUTm+2\t g6aDdeMO0wPjRV4vJC0RTgt/h+gOqCOFiwXVocxr44IzceIdST1tJ2aq+RFNWsBOOLDa0pky4l\t iNARonv9t4YzvGC9CPfUbkVwCm3vLj8aHnHr7fMQP6bs/Q==; ARC-Seal: i=2; cv=pass; a=rsa-sha256; d=fwd-relay1.stackmail.com; s=s1;\t b=XlRonm4UxnuEgzMs73co15cp7VJQgtQWaP6z2WMUs4alu3BhXiqPiDHyODTFkgLb07Y0xD2C9Y\t xXqy9lhbwu0iLIQ815LXs50IGLShn5XXqReKvHJW1cijjFrW33TVTY4wV5rp7sizb/ADOUxxN8\t gI+POVLDTTh5ZEs1KnnAkKPtgCh499pdiHeaNhXcX5yhbiAcZKPdyW1/BwgtoxAtin2zpOfJv6\t fSzxhd9g64NC3j9dzn3K2scAVgZSLHGx8bdRKri7Al/lajHG/q0+pU5Bs7mQEUgcf65gs48LVA\t GZIp+83FRMsvqfoigcXGAY9TdCiWgDZYhNGR4prSqbSZbQ==; ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=bVLYrGKmxSYd5BD51YHERNHJe8qra/IKG6ePHyvC1GyPuKvja2TLOww+bFKmWUo+3cZfj7OAAd\t SBS+V4Y2USfHg2YyJ/Ho1XAOIoiAOWPeAlsEnyGPADbg9fFKumoVH1Wla6+LQzt8QQOuyAeTw/\t R9n9Hi+J6mWz0WekWCF+gFt9yyVRt3But8LHeK7zu7+tMQtVSfDJblhYC84DuyvFVC+5BZ2EP1\t Is4QO7SQsUH2meYdAg273f07uaYFdVKEnHepvclm9HBNSdvnme0aZR7CbV97EXiHMGHu4NwZSE\t wbbjJukcz2cSP6h8UQ3DdXu5gBHCB/GErWvn6CtjqSNqkw==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1779875058_a8f1ae02a830295f6382b79b7bdba2ac_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779875059;\tbh=uR22uaal7GYGCTMODv/s0i4aLK8dFAAj9hwO+IznYi0=;\tb=g9mXzxi+KSxu74WtOIj9uUosgttBD6KooCPOMlTpDEaQf/XdW5LAhXX2Gf6ZRZAMN/P6\tDg66lP1/5FpLjaWTqv8lrQ+63VlbV1Ml6E0ilA4Gr5DpsJEW3wuE6oco14MMAmpJ6O/pGi\t0z1cEXhYK5ev96h+97eObIZHp38nLQOWVy0v6EqGC8BiyhEkoaOwn+lyMQFI7eYInnPFwg\tA9WmrGjeKgpp0Jbf+fV4Z/LMFCsFjyZbzBFbdnGPbNbyP/PQxVyfvjMjNFbDerMcdJvSr1\tMI162XU++tKiZ89ansLrZyX4uYCvTTG8ubEdSl6Vc0AHIZd4mJ7AFJUYEo04M3eA== Date: Wed, 27 May 2026 09:44:19 +0000 (UTC) From: \"Tillicoultry Medical Practice (1083\" MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id ewR_kgsHS4ysFylkQITxyg for ; Wed, 27 May 2026 09:44:22.556 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSAoH-0000000Gr1U-1oV5\tfor evidence@parse.mmalegal.co.uk;\tWed, 27 May 2026 10:44:21 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSAoG-000000088l8-3ORe\tfor evidence@mmalegal.co.uk;\tWed, 27 May 2026 10:44:21 +0100 Received: by recvd-6d75975858-z5f98 with SMTP id recvd-6d75975858-z5f98-1-6A16BCF3-2D\t2026-05-27 09:44:19.483914186 +0000 UTC m=+2463688.422964964 Received: from [172.31.165.235] (unknown)\tby geopod-ismtpd-0 (SG) with ESMTP\tid Turz0oOYRVGct21oH6OY6A\tfor ;\tWed, 27 May 2026 09:44:19.222 +0000 (UTC) Received-SPF: pass (mx3.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Wed, 27 May 2026 10:44:21 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.W8mtpf1qlAUnSaOoDycjm9o6ot18D3PnrHcBHQfgzGGt/jVwOECd+XLCdLtzJhiZ0fYciNML6C3nER+GkhNVjCncelHs6pPU8+x5wTQWoot1MXT3DdsNyIPo5r7ksX9xVI7DvfWeXuGDVmxdteeuk4NgmdUgdu0Ei0nZ1m58LBHMnZADaMSViCrHLp3MWS0zBF/z5+31ovYw6/P5E13T/eufC/210qGU+cH9vhjIMGR4Hb550WHIquKMLnNoJjtMNJBeGCJ8BjuFYHpSGwtSXw== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.18) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.18) [asn: 11377(-0.18), country: US(-0.00), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: d7cbaad89cc0fb2b86a5ea74c328a76c@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","subject":"Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"� Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 � Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. � �","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","SPF":"fail","to":"MMA Legal ","from":"\"Tillicoultry Medical Practice (1083\" ","html":"

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

"} [2026-05-28 17:47:06] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AT...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request,

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. , 2026-05-28 17:47:06, 2026-05-28 17:47:06)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AT...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request,

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

, � Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 � Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. � �, 2026-05-28 17:47:06, 2026-05-28 17:47:06)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AT...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 17:59:23] production.DEBUG: Inbound email data {"to":", ","text":"Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. 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Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


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","attachments":"0","dkim":"{@nrscotland.gov.uk : pass}"} [2026-05-28 17:59:23] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parents names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


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, Good afternoon, Thank you for providing the additional information. I understand that parents names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 17:59:23, 2026-05-28 17:59:23)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 17:59:23, 2026-05-28 17:59:23)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 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Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 17:59:43] production.DEBUG: Inbound email data {"text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.76","SPF":"fail","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.74(-0.58)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.74:from] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72192341461973] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58126968243812] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72129545483413] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: ca929c0509a542e8991a347e09f72f8d@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.0 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(10070799003)(7049299003)(3109299003)(69100299015)(376014)(366016)(55112099003)(12063799003)(11063799006)(56012099006)(6133799003)(5133699003)(18002099003)(8096899003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|10070799003|7049299003|3109299003|69100299015|376014|366016|55112099003|12063799003|11063799006|56012099006|6133799003|5133699003|18002099003|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: evrCgPyhXI0RJXHPHtHvFgRJE0pWLrT2Hcnjkbnb9+qA2LF5cIsxKjXHMMI825BxySPQ7P2v3cAEe+vwcU7NgerK1m1FOYif4ZuqwZ+PDhzLKFuqp6RZc+ua3v8cSx0u8kmCZcuIdW0B82WT7uw50Sv9LA6iyZhqvleBTPtf8clIjGObmQUkelhEp6n02sQAVwD5AdEYKlvJ8DQY8pbXDwDLwk3pICQhAs6nwRqZh1VcCU8bbEg1zzYJxu4IOC1deyFHbT4FEsvxd6dA8FHy+OaaUpflCrlB1gqISkKFr8ErKSoQM9XERHJL61p73rkvbGuVgkB4nL6T7jVJaYQkKctdPV+Likw+JgQ/AfhMGtftlF02rfYA4T2yxx+1nKJG8npLWejzOz+jaxL7yUoo6x6f2wZfpOG6A9MLC+Miw7iD8DN6VnTnOFWBZ731K4XA x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 62899a45-1f7b-48c9-3861-08debc9d2886 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|CW1P265MB7616:EE_","dkim":"{@eastlothian.gov.uk : pass}","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}"} [2026-05-28 17:59:43] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 17:59:43, 2026-05-28 17:59:43)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 17:59:43, 2026-05-28 17:59:43)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 18:00:14] production.DEBUG: Inbound email data {"subject":"Subject Access Request Ref edir:61611","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","SPF":"softfail","from":"informationrightsofficer7@edinburgh.gov.uk","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; 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Date: Tue, 26 May 2026 10:56:37 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id TX2BRWZuQoaBtYP8HOrsAQ for ; Tue, 26 May 2026 09:56:58.969 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRoWv-00000009Ur7-1unE\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRoWu-00000002lII-2oxg\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wRoWc-0004vo-1V; Tue, 26 May 2026 10:56:54 +0100 Received-SPF: pass (mx2.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Tue, 26 May 2026 10:56:57 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61611 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.63) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.10) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.53) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.32) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: IP_REPUTATION_HAM(-0.28) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.63) [-0.63501134286625] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.10) [-0.10266048576496] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.53) [-0.53372798966175] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.32); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: IP_REPUTATION_HAM(-0.28) [asn: 35425(-0.18), country: GB(-0.00), ip: 89.16.161.57(-0.09)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wRoWc-0004vo-1V@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.3 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","to":"evidence@mmalegal.co.uk"} [2026-05-28 18:00:14] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 18:00:14, 2026-05-28 18:00:14)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 18:00:14, 2026-05-28 18:00:14)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): 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#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 18:03:32] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.76","subject":"Re: Data Subject Access Request - Ms Pamela Mackenzie","html":"
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

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and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.100.42:from] X-Symbol: REDIRECTOR_URL(0.00); The presence of a redirector in the mail [aka.ms] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69494573179685] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.56) [-0.56241574836287] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: RSPAMD_EMAILBL_FAIL(0.00) [nhsh.gp55766-clinical@nhs.scot:server fail, nhsh.gp55766-clinical.nhs.scot:server fail] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67973033973219] X-Symbol: DKIM_TRACE(0.00); 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Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------"} [2026-05-28 18:03:32] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 18:03:32, 2026-05-28 18:03:32)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 18:03:32, 2026-05-28 18:03:32)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 18:07:22] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; 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h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=eX0BbB4cOUvebBDG+8qL49uP6D2+6wcVjTlubt0OQdY=; b=DHGv+IW3f/XTG70lbg55xFnJrL\tAqYWpHjl8yQmafCbusvX6vLN8dJSZkhP0PfG8AvX+fwy/r7yJhQ1jpnmORvxXRe+ITZnWYA9apNca\tG3kipHZhp1Tp98UQtyaSqJqpCA+8thqJhZtc3SQRjEvBXSMh+xUMC9vb1mzhfLp0wzesR99RVFhwr\tL6RlSE2iZwA9uOCI3rRLGs4zgiySbIs8DwbVYbiVymkRVY0CXTqa1/dZ0V1dLXyrhTOE7f3Fe/4Iz\tQb3eh+tWwlK9LOo3FlVs8JQZZINkJ+r+KPeO39L1k5z+ijSbp4l2AThJgQFO7afL3P3p0jjQ0Mu4w\tcm9NJ9oQ==; Date: Thu, 28 May 2026 17:04:25 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id NvcVK6zkT0G4K01JtZYO4A for ; Thu, 28 May 2026 16:04:45.681 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSdDw-0000000AaR5-0UBl\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 17:04:44 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSdDv-00000001nMN-214c\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 17:04:43 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSdDg-0007q0-3w; Thu, 28 May 2026 17:04:41 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 17:04:43 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61703 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.14) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.33) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66289531040282] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.14) [-0.14847339738848] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51844918571924] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.33) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.14)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSdDg-0007q0-3w@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","sender_ip":"185.151.28.75","to":"evidence@mmalegal.co.uk","subject":"Subject Access Request Ref edir:61703","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","attachments":"0","SPF":"softfail","from":"informationrightsofficer7@edinburgh.gov.uk","text":"Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}"} [2026-05-28 18:07:22] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 18:07:22, 2026-05-28 18:07:22)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 18:07:22, 2026-05-28 18:07:22)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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[2026-05-28 18:08:45] production.DEBUG: Inbound email data {"html":"

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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Tue, 26 May 2026 13:49:14 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of Scotland.police.uk designates 52.101.101.100 as permitted sender) client-ip=52.101.101.100; envelope-from=DataProtectionSubjectAccess@Scotland.police.uk; helo=CWXP265CU010.outbound.protection.outlook.com; Received-SPF: Pass (protection.outlook.com: domain of Scotland.police.uk designates 195.11.109.2 as permitted sender) receiver=protection.outlook.com; client-ip=195.11.109.2; helo=hybrid.scotland.police.uk; pr=C References: Resent-Date: Tue, 26 May 2026 13:49:32 +0100 Resent-From: evidence@mmalegal.co.uk Subject: RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] Thread-Index: AdzblmjaG1m2bYFYQByrK6P+2L9PCgNctgh3AQEV0RA= Thread-Topic: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] To: \"evidence@mmalegal.co.uk\" X-EOPAttributedMessage: 0 X-Forefront-Antispam-Report: CIP:195.11.109.2;CTRY:GB;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:hybrid.scotland.police.uk;PTR:InfoDomainNonexistent;CAT:NONE;SFS:(13230040)(6049299003)(36860700016)(7149299003)(82310400026)(69100299015)(376014)(1800799024)(13003099007)(4076899003)(8096899003)(4013099003)(4053099003)(6133799003)(4133799003)(22082099003)(56012099003)(18002099003)(4143699003)(5023799004)(11063799006);DIR:OUT;SFP:1102; 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DKIM trace symbol [scotland.police.uk:+] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.47); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: IP_REPUTATION_HAM(-0.62) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.101.100(-0.39)] X-Symbol: SUSPICIOUS_AUTH_ORIGIN(0.00); Message authenticated, but from a suspicios origin (potentially an injector) X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~] Message-ID: b35940ed6e324b90b840befe529842df@scotland.police.uk X-Milter-Del: X-Spam X-Spam-Score: -3.8 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.11]","text":"OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCED16.686C3E60\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCED16.686C3E60\"},\"attachment3\":{\"filename\":\"SAR-26-04014 - Response.pdf\",\"name\":\"SAR-26-04014 - Response.pdf\",\"type\":\"application/pdf\"}}","attachments":"3","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","dkim":"{@scotland.police.uk : pass}","sender_ip":"185.151.28.75","from":"Data Protection Subject Access\t","subject":"RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]","content-ids":"{\"image001.png@01DCED16.686C3E60\":\"attachment1\",\"image002.png@01DCED16.686C3E60\":\"attachment2\"}","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpovqnridsekd18i7z4It"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpi445u8eo4mhi3Qr3kqo"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpq4jvr3r7ulu72ci5D7J"}} [2026-05-28 18:08:45] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Lrach-ln: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Lrach-ln: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-28 18:08:45, 2026-05-28 18:08:45)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 18:15:03] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","html":"
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","text":"Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. 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Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 18:15:03, 2026-05-28 18:15:03)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 18:15:03, 2026-05-28 18:15:03)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 18:21:20] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.74;\tiprev=pass (mail-ukwestazon11020074.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.74;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.74 ARC-Authentication-Results: i=1; mx.microsoft.com 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Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-ukwestazon11020074.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.74;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.74 Content-Type: multipart/mixed; boundary=\"_004_CWXP265MB3255684D1BC2D9EEFE800CDCDE092CWXP265MB3255GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=south-ayrshire.gov.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=EWs2WO4Aqff9DfqRffle0pBf8oEe9cMmNSCVvuu+hvw=; b=d7lWznkZeXE7zsfVIR3x35i9pGPpa1sUlvOd//WX8AvFu+BRcx9q8sq7libpTQKeLR1/Crnp3PElJ211+LaN91pTS7Y4bYpsN+vsGudXeoMNker6BzvTGSCEXQzj6dZZ10ivxJzZjATzeUdgptuQdg+rMoxDLRcLv6WSkaNv4jo3/IUEzdJHEh3NcMilcdJLeO2wtZGVz/QH+lKwZey8Qa7czA308o0lRxtdsv7MpCumOwmj4uoVTGSb8Da63llHIIdKLvky+oCW+YZYliVjd4MyKOqMBfF+c2reT8ZTd/g4ClTWO61DEBmvy5MWMP2H0yqa4c4UDhzDosCW2S2+Mw== Date: Thu, 28 May 2026 13:18:24 +0000 From: DataProtection In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id bAAgrzfbST2bUQonwz7Mlw for ; Thu, 28 May 2026 13:18:29.181 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSad1-00000009DcW-2NDR\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 14:18:27 +0100 Received: from mail-ukwestazon11020074.outbound.protection.outlook.com ([52.101.195.74] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSad1-00000003ujU-13ox\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 14:18:27 +0100 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:b3::8) by LO5P265MB9366.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:4ce::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 13:18:24 +0000 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97]) by CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97%5]) with mapi id 15.21.0071.011; Thu, 28 May 2026 13:18:24 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of south-ayrshire.gov.uk designates 52.101.195.74 as permitted sender) client-ip=52.101.195.74; envelope-from=DataProtection@south-ayrshire.gov.uk; helo=CWXP265CU008.outbound.protection.outlook.com; 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X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO5P265MB9366 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.195.74 X-OriginatorOrg: south-ayrshire.gov.uk X-Spam-Report: Action: no action Symbol: DKIM_TRACE(0.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: ARC_ALLOW(-1.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.68) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.76) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: WHITELIST_DMARC(-7.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: DKIM_REPUTATION(-0.95) Symbol: GENERIC_REPUTATION(-0.58) Symbol: SPF_REPUTATION_HAM(-0.94) Symbol: HAS_ATTACHMENT(0.00) X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 09abcdd0-d4dc-4bbb-8d84-08debcbb990f x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@south-ayrshire.gov.uk : pass}","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"type\":\"application/pdf\"}}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","subject":"SAR 2026 86 - Response","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","attachments":"1","sender_ip":"185.151.28.75","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","from":"DataProtection ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpgnh0bm27l4t2dOKuUZP"}} [2026-05-28 18:21:20] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 18:21:20, 2026-05-28 18:21:20)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 18:21:20, 2026-05-28 18:21:20)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 18:26:24] production.DEBUG: Inbound email data {"text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","attachments":"1","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.117;\tiprev=pass (mail-ukwestazon11022117.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.117;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.101.117 ARC-Authentication-Results: i=1; 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DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.67); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.75) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.101.117(-0.52)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.117:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.94) [-0.94327712130998] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.53) [-0.53806449406665] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94082002983735] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: CWXP265MB325526464CEF4103E90350F7DE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.6 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(6049299003)(376014)(1800799024)(366016)(13003099007)(8096899003)(22082099003)(18002099003)(38070700021)(4053099003)(11063799006)(4143699003)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|6049299003|376014|1800799024|366016|13003099007|8096899003|22082099003|18002099003|38070700021|4053099003|11063799006|4143699003|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ef297abc-c7a4-419a-3dbf-08debcbc3387 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@south-ayrshire.gov.uk : pass}","from":"DataProtection ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"type\":\"application/pdf\"}}","SPF":"softfail","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","subject":"SAR 2026 87 - Response","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php9nqn6b45p1c8473jLl0"}} [2026-05-28 18:26:24] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 18:26:24, 2026-05-28 18:26:24)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 18:26:24, 2026-05-28 18:26:24)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 18:48:17] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","from":"DataProtection ","subject":"Re: Data Subject Access Request - Mr James Cassidy","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-3msualvg.png\",\"name\":\"Outlook-3msualvg.png\",\"type\":\"image/png\",\"content-id\":\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\"},\"attachment2\":{\"filename\":\"Outlook-1xq4j0ec.png\",\"name\":\"Outlook-1xq4j0ec.png\",\"type\":\"image/png\",\"content-id\":\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\"},\"attachment3\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"4f394150-d876-41ea-a17a-d299d6f6cdeb\"}}","content-ids":"{\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\":\"attachment2\",\"4f394150-d876-41ea-a17a-d299d6f6cdeb\":\"attachment3\",\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\":\"attachment1\"}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","text":"Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","sender_ip":"185.151.28.76","SPF":"softfail","html":"
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


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are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
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**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
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Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
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From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 18:48:17, 2026-05-28 18:48:17)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 18:48:17, 2026-05-28 18:48:17)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 18:51:16] production.DEBUG: Inbound email data {"content-ids":"{\"1c89986d-35a9-4842-917f-679cea94bbcf\":\"attachment1\",\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\":\"attachment2\",\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\":\"attachment3\",\"f1e4b142-8979-4bba-b309-32bd06fd0416\":\"attachment4\"}","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
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Thu, 28 May 2026 13:32:24 +0000 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97]) by CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97%5]) with mapi id 15.21.0071.011; Thu, 28 May 2026 13:32:24 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of south-ayrshire.gov.uk designates 52.101.195.121 as permitted sender) client-ip=52.101.195.121; envelope-from=DataProtection@south-ayrshire.gov.uk; helo=CWXP265CU008.outbound.protection.outlook.com; References: <3mupdU90QLyBjyKpoYx9Aw@geopod-ismtpd-1> Resent-Date: Thu, 28 May 2026 14:32:30 +0100 Resent-From: evidence@mmalegal.co.uk Subject: SAR/2026/105 - Response Thread-Index: AQHc7qZqdko6RmSMWkWL6acYxI3L0Q== Thread-Topic: SAR/2026/105 - Response To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: DataProtection@south-ayrshire.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 0713ea3f-d25f-4cfe-6911-08debcbd8d73 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: f498c7a9-6557-4aa5-98ac-8fd916178fd9 X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 13:32:24.0946 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: /BfTpOThhKjnChOhoDBBMJNUsHj00JOP+wyvulpP2nyfJSw8fc4EgyhC8MZUTzh0Qh+v6J1fnJWXrRXWm3oYEoIfJwOrBLjMRUPijH9vDbTFf0zf3jA2mS0nW9k6kDfj X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO2P265MB7275 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.195.121 X-OriginatorOrg: south-ayrshire.gov.uk X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: WHITELIST_DMARC(-7.00) Symbol: DKIM_REPUTATION(-0.95) Symbol: R_SPF_ALLOW(-0.20) Symbol: ARC_ALLOW(-1.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: GENERIC_REPUTATION(-0.58) Symbol: SPF_REPUTATION_HAM(-0.94) Symbol: DKIM_TRACE(0.00) Symbol: HAS_ATTACHMENT(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: REPLY(-4.00) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.68) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.76) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); 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Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","to":"\"evidence@mmalegal.co.uk\" ","sender_ip":"185.151.28.75","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-30qkic5u.png\",\"name\":\"Outlook-30qkic5u.png\",\"type\":\"image/png\",\"content-id\":\"1c89986d-35a9-4842-917f-679cea94bbcf\"},\"attachment2\":{\"filename\":\"Outlook-ygasl1f4.png\",\"name\":\"Outlook-ygasl1f4.png\",\"type\":\"image/png\",\"content-id\":\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\"},\"attachment3\":{\"filename\":\"Outlook-ERS Gold A.jpg\",\"name\":\"Outlook-ERS Gold A.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\"},\"attachment4\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"f1e4b142-8979-4bba-b309-32bd06fd0416\"},\"attachment5\":{\"filename\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"type\":\"application/pdf\"}}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php74tc9fb247he5MTB591"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpofempfp4953saylxLmQ"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpd0qj82p8tbgofXz7DZo"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php4vn811fug5n73HOGJUp"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phphcdpbj6p0f3i6T2LHTJ"}} [2026-05-28 18:51:17] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

ERS Gold Award

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Josephs, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.



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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Josephs, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 18:51:17, 2026-05-28 18:51:17)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 18:51:17, 2026-05-28 18:51:17)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 18:56:17] production.DEBUG: Inbound email data {"subject":"Re: Data Subject Access Request - Mr Stewart Fraser","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.30;\tiprev=pass (mail-ukwestazon11012030.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.30;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.101.30 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=nhs.scot; dmarc=pass action=none header.from=nhs.scot; dkim=pass header.d=nhs.scot; arc=none ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; s=s1;\tbh=8jK3O7W91LAeiwjEJMukL8UBX0a6AyOjRbBl1Dednhw=;\th=Resent-From:Resent-Date:MIME-Version:Content-Type:In-Reply-To:References:\t Message-ID:Date:Subject:To:From:DKIM-Signature;\tb=NKMP/49xXEygpOnvb0w1wGTRq6l4Du8oLTr5ZsUliBSWyXU9m235SdvGNT1nqs61QtwmaTEwwX\t nJ2DvyOMbKWiZyceEqHpdYCiIBp+TIVtHolH+mW3MAQZnYkvmCxyVmTiD+6SRVGnU6O/Ugr7xt\t flomy7cRavZPdRjV1mbM5oSI0PzKLeLaT9b22GwAdUp7yd0VLC/nTJw1PiwP9YQRM9ja/dcb0V\t P/FR4IyiR+phc5aWcUSCkSkEGxPXWzL+wUaV5Bfzb6QZjfzN1cGw1dF1A/2JE/ixuSnHYhy4gY\t gY4+d4B8FmIdTFraC9SZkPKWhfP4e1pT5M4keS/Fv7js2w==; ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=8jK3O7W91LAeiwjEJMukL8UBX0a6AyOjRbBl1Dednhw=;\th=Resent-From:Resent-Date:MIME-Version:Content-Type:In-Reply-To:References:\t 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Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"2","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.accessmrninewells@nhs.scot\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","html":"
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","dkim":"{@nhs.scot : pass}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-p42sbmjr.png\",\"name\":\"Outlook-p42sbmjr.png\",\"type\":\"image/png\",\"content-id\":\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\"},\"attachment2\":{\"filename\":\"Outlook-ebtmbmun.png\",\"name\":\"Outlook-ebtmbmun.png\",\"type\":\"image/png\",\"content-id\":\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\"}}","content-ids":"{\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\":\"attachment2\",\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\":\"attachment1\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpi7hkl030vvqn1qeu42g"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php5b4j0e1t2t944y9YwoA"}} [2026-05-28 18:56:17] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 18:56:17, 2026-05-28 18:56:17)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 18:56:17, 2026-05-28 18:56:17)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 19:07:30] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.82","to":"MMA Legal ","text":"This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\"}","dkim":"{@scottish.onmicrosoft.com : pass}","SPF":"pass","from":"Bothwell Medical Centre ","subject":"Automatic reply: Data Subject Access Request - Shirley Young","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","html":"

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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boundary=\"_000_09582ad0f04e458aac90fb6394aa6a2eLO2P123MB1872GBRP123PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scottish.onmicrosoft.com; s=selector1-scottish-onmicrosoft-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=vsF7VJx2zIINqVGivPGt2wP1+rmzThHmkffY4x0tPrU=; b=hbZ/cZ4hXaRJ6uQeTYE45H0liIqcMm5XSLYL1McoFccBB7v+ptSX8dMp3Hv/OQKSnFWRdEBWVlXY0fkwgFqAiQE9B96sd3VE2xvNkf1mNQbL4zDat9AxWQqbIpR/dD266q2Tyk1PtAG3sD2nmsmBzXbVY5uvNhcVdpG4I82SSaA= Date: Thu, 28 May 2026 11:03:50 +0000 From: Bothwell Medical Centre In-Reply-To: MIME-Version: 1.0 Message-ID: <09582ad0f04e458aac90fb6394aa6a2e@LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM> Received: from bounce-relay1.stackmail.com (mxd [185.151.28.82]) by mx.sendgrid.net with ESMTP id oc3o2zo7TV-ZgDHMsIVkFw for ; Thu, 28 May 2026 11:03:55.472 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\tid 1wSYWo-000000087bz-1NHH\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:03:54 +0100 Received: from mail-ukwestazhn15011022.outbound.protection.outlook.com ([52.102.166.22] helo=CWXP265CU009.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\tid 1wSYWo-00000002pTz-0Lrm\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:03:54 +0100 Received: from LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:c5::19) by LOYP123MB2942.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:f2::10) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 11:03:50 +0000 Received: from LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM ([::1]) by LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM ([fe80::6951:d846:a816:c53d%6]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:03:50 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of CWXP265CU009.outbound.protection.outlook.com designates 52.102.166.22 as permitted sender) client-ip=52.102.166.22; envelope-from=postmaster@CWXP265CU009.outbound.protection.outlook.com; helo=CWXP265CU009.outbound.protection.outlook.com; References: Resent-Date: Thu, 28 May 2026 12:03:54 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Automatic reply: Data Subject Access Request - Shirley Young Thread-Index: AQHc7pGojTxVDzPP/Um2XPKZMYn2rbYjRjAY Thread-Topic: Data Subject Access Request - Shirley Young To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 68b8dcaa-35ad-4206-07c7-08debca8cc97 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:03:50.5870 (UTC) X-MS-Exchange-Inbox-Rules-Loop: BothwellMedicalCentre@lanarkshire.scot.nhs.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LOYP123MB2942 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.102.166.22 X-OriginatorOrg: lanarkshire.scot.nhs.uk X-Spam-Report: Action: no action Symbol: GENERIC_REPUTATION(-0.74) Symbol: FROM_HAS_DN(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.18) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: DMARC_POLICY_SOFTFAIL(0.10) Symbol: IP_REPUTATION_HAM(-0.96) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.54) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_ALLOW(-1.00) Symbol: SPF_REPUTATION_HAM(-0.72) Symbol: DKIM_TRACE(0.00) X-Symbol: GENERIC_REPUTATION(-0.74) [-0.74233871329585] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.18); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: DMARC_POLICY_SOFTFAIL(0.10); DMARC failed [scot.nhs.uk : SPF not aligned (relaxed), DKIM not aligned (relaxed), none] X-Symbol: IP_REPUTATION_HAM(-0.96) [asn: 8075(-0.23), country: US(-0.01), ip: 52.102.166.22(-0.73)] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.102.166.22:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.102.0.0/16:c] X-Symbol: DKIM_REPUTATION(-0.54) [-0.54070436597321] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.7262508432897] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scottish.onmicrosoft.com:+] Message-ID: 09582ad0f04e458aac90fb6394aa6a2e@LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.4 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=lanarkshire.scot.nhs.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(50650200027)(1800799024)(10070799003)(366016)(376014)(8096899003)(12063799003)(6133799003)(22082099003)(18002099003)(5133699003)(11063799006)(56012099006)(80100003);DIR:OUT;SFP:1501; x-microsoft-antispam: BCL:0;ARA:13230040|50650200027|1800799024|10070799003|366016|376014|8096899003|12063799003|6133799003|22082099003|18002099003|5133699003|11063799006|56012099006|80100003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: DLl9jgJzXhGxbjf17QyrrPUZs2suPyGwmz1GU/uXixg9tsE9ZERehX71zcXwc0vqihk6TsWBaNcVlm0ToDkxfkoZ4jf8e1+gwy9Np8NqSRU12gklXY43P4XxM+FVq7BloPGSxNawNT1gUBjdYXYPPk9kIpuZYINx4olrhkr9nbJmnS7TQNRrD2mPpUgNZMcc+n713HinybCA4pzdLjF/N+/b7dPAEUTMCHmwPIuToVnxN+37KqBIDkSy/BW8VwYradflZegxyQMp0ttxeapFgpnVLe/ZoPsMz5INE19T26EOGNksqKQzetfsIFAuTzSJ8Jm6u68xX7LPcMaPPhz+s5UP83NJbaN3ndzdin/BDm9zeThb+JkDojGpDX02a0mSxc1oMZE6t1CPLaZSGtOLrxIKooQwhTFGX2Mt5EUr1smzypdlrz9jWLIUWvRJKRjI x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 68b8dcaa-35ad-4206-07c7-08debca8cc97 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P123MB1872:EE_|LOYP123MB2942:EE_"} [2026-05-28 19:07:30] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xB7;\x0A\x0A\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

          prescription requests

          test results or 

          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: appointment requests-unless you have received a message asking that you email us for a CDM appointment. prescription requests test results or general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 19:07:30, 2026-05-28 19:07:30)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 19:07:30, 2026-05-28 19:07:30)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 19:07:48] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.98;\tiprev=pass (mail-uksouthazon11022098.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.98;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.96.98 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=eastlothian.gov.uk; dmarc=pass action=none header.from=eastlothian.gov.uk; dkim=pass header.d=eastlothian.gov.uk; arc=none ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=SrPeEJwTULEdCNMevM8stXn/RDYIIacPPeGS4953AX8=;\th=Resent-From:Resent-Date:MIME-Version:Content-Type:Message-ID:Date:Subject:\t To:From:DKIM-Signature;\tb=OnW9pn/wH2PyfAQGPynJGzIAmeyW2TgVwgfI8y6BeojqjSzHCURLPz8O1WlOM25hbUFgfcmfto\t ZsldbU/uPFBTpSxGmtZ24m6DKpW2XBX+mmXDdAcV13m2LIejcy/WzQN0fn/D6jQhc9pqL/hgvl\t QIuvul/JDd6l74YSp1pOK2Qy4lm6h2+BEAN8xrMI64SnvnlnoZsh13c4PbfBHuUlfZEVXS10zq\t u0Pq9gV4fjm8FnG+RYvWMIQ8qks2c8BRzjA2qUhxx7hXYv1smaieSbq1QcLLy+KzpHUgYhGi8z\t ofU6DjU8cxEgbyXpqCOd48oaiYrvAHsqktvWznm6rQaa8g==; ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=SrPeEJwTULEdCNMevM8stXn/RDYIIacPPeGS4953AX8=;\th=Resent-From:Resent-Date:MIME-Version:Content-Type:Message-ID:Date:Subject:\t 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mx.stackmail.com;\tiprev=pass (mail-uksouthazon11022098.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.98;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.96.98 Content-Type: multipart/alternative; boundary=\"_000_3abc28af1ee54a84adf9201ddb88b67eLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=4NW9pOSc1b7SZovCplnZl401uDNwSU1XDnmvg2DDxmY=; b=j6kLR5KxI7CuPmrBr6Nmd0h4Qvsew77pjWFmhWzdlz/RdJBJJ1UstkFF6pZDFXwvXIo9IT/oW1AkrxEBUKuvZpVUlppVmhZ8W4ELNs7ZfEyYqu3QRNuh6CHQXkBvMeak4TrnRjc7fsuhOmdSCWQU1oKJ8UzKkKyUfFFbsFMmsWt0Z5pDOgQO7qme0Q32SAyx99o0JPlro/AiYSiykpdHTnEyqpgH4pU/WUEUVVrNRaa1dpB1uSgW9hrF4tx0B1zmCBiLnhzDrxd6vSLnY6ZTgAZbjEgtl9G6NbJKMl9egNvOd20TWjsiXofSA6COpgXBMYNf3ySDabqtyY14aW0odg== Date: Thu, 28 May 2026 11:05:08 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: <3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id otkJanlPTB6eca6nTUre8w for ; Thu, 28 May 2026 11:05:11.954 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYY2-000000088fP-1VCy\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:10 +0100 Received: from 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helo=LO0P265CU003.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 12:05:10 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7pHYnAH3KRgU4EejcrIV35fBzg== Thread-Topic: Response from Subject Access Request Mailbox To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: c8ca5b74-2aea-47d5-6278-08debca8fae6 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:05:08.2828 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P265MB3068 X-MS-Has-Attach: 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X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.69) [-0.691840969515] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72137080984287] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: 3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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LO0P265MB7157:EE_|LO0P265MB3068:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.75","SPF":"fail","to":"MMA Legal ","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
","attachments":"0","dkim":"{@eastlothian.gov.uk : pass}"} [2026-05-28 19:07:48] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 19:07:48, 2026-05-28 19:07:48)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 19:07:48, 2026-05-28 19:07:48)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 19:08:08] production.DEBUG: Inbound email data {"to":"MMA Legal ","from":"Subject Access Request ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.75;\tiprev=pass (mail-uksouthazon11021075.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.75;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 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mx.stackmail.com;\tiprev=pass (mail-uksouthazon11021075.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.75;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.75 Content-Type: multipart/alternative; boundary=\"_000_c70962765c764138bae1ab54a359731aLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=cCf06nS6LkPAqqqcEZS1e2tXVGL27gjBK86QBrnhxs4=; b=cA4fd/L9V64U85EVmnQQzZblEMg/pCotI9+MpzUeHF/aqFfpIjHqk8hgrYFOWQ/fYLZYxXftlFGRgEjpQzux1Lg5qpnk1RA4T3zb599fscfLAUpzDJy1wcAT51yMHMrtdvlDcAGTnffQZ/A40ysJD6zk12Q6Oqlx33RzdMG/0GZbMRdqojBcrmDRzyatoiimB68f0DeGpMOWptyvNqtnuK0bVCC+xI7rDKGMwhy8zs7mQsgJ+vwtDWrZmoljiAeA8HHb+VmDg6hkLbig8A09XlTLG0+jlC/qD/WkBCI0yMYbZhkcgbi0gzVQUjIl2ewRfpHVs2pDrqI+wja0zgdUBw== Date: Thu, 28 May 2026 11:05:31 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id j2rR5nO9TeWArl9KxbOc4g for ; Thu, 28 May 2026 11:05:34.195 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYYP-000000088yH-1B1K\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from mail-uksouthazon11021075.outbound.protection.outlook.com ([52.101.95.75] helo=LO2P265CU024.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYYP-00000002uYD-0FxH\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 11:05:31 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:05:31 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.95.75 as permitted sender) client-ip=52.101.95.75; envelope-from=sar@eastlothian.gov.uk; helo=LO2P265CU024.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 12:05:33 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7pHmJzAy9E6jKE6Is/zy/B9qXQ== Thread-Topic: Response from Subject Access Request Mailbox To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: cd24eb86-e6de-454f-8d2d-08debca908b6 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:05:31.4541 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P265MB3068 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.95.75 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.10) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.82) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.48) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.59) Symbol: SPF_REPUTATION_HAM(-0.50) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.82) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.75(-0.59)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.75:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48773178386618] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.59) [-0.59859953924213] X-Symbol: SPF_REPUTATION_HAM(-0.50) [-0.50584772908401] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: c70962765c764138bae1ab54a359731a@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}","SPF":"fail"} [2026-05-28 19:08:08] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 19:08:08, 2026-05-28 19:08:08)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 19:08:08, 2026-05-28 19:08:08)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 19:10:25] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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boundary=\"_000_e3bcd9d97f6f449a92722bf584608403LO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=goYLjsWFM+VBCnigk/X7XJy/r6oqAgSqLIepWZc+BVE=; b=R+vW6R45491CJt2WTbiVGaqI5UTGbYfpY4FkBWft2kK3+pdyioz3MJDkPdaM0b/I3DoNIzAilaC/ZabGe701O4N+uKXFL6wcJW86Ud0Etuzo/PIX00u8megA1D7OgfPKHV5apsMcNqgdAlysCu2YrOERWyE4vt6RoSsHiHa0Fhk7A/2By19unxm8y71TGL6DizSP9lO5Ekr1afvQJxUAxyaorhW2eDJJBFsiZy/S/+WnIuUewurqial//abhpuntSFYERbLMmMj9Xf8sQL6+3ibesxI0adV9NvNZsN6Pp9XY8BWHu+i+uo9hJqebiV89oNC74Qpv66IUItky9uQcMA== Date: Thu, 28 May 2026 11:03:44 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id Pgeq_xePRlaUYy3r790tZA for ; Thu, 28 May 2026 11:03:48.121 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYWh-00000008hHd-030q\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:03:47 +0100 Received: from mail-uksouthazon11020139.outbound.protection.outlook.com ([52.101.196.139] helo=LO3P265CU004.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYWg-00000002p3H-3Dot\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:03:46 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.84) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.196.139(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.196.139:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48576211641415] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.62) [-0.62463744637701] X-Symbol: SPF_REPUTATION_HAM(-0.47) [-0.47777425263607] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: e3bcd9d97f6f449a92722bf584608403@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: CXGbQdqQIhHI9w0d26kXlLBAqqO6NYk1dKELRfacfagmDVfWb/jiMDxf2UgWYFV0Cm24xJv6+GSh6D5GrUMUeOrGA01VRVkh0LZ9lLeJIXqIECM8QmOmhmlH1DV3UtuusxWyVBtBy4CprzhvMAtowo1u4Lp2FdGBi8uCffz8r3jcIad/PJeQR82vDP9jZC5mS8/PMO2IBo2erM0nwYNXR/PsGhVpzUDxrAlIg4+1WIpl0H6RftwN8L/mhBftEm2BDe7RrZW07Ha3+dkEtnX3ebPE3cYfjAUlp9745xkqQFrWrV/Wawn8mK81YRiIEx5jQIgi+vz7UPcnDMh5kEVWzua1GlPmf1oNcHBFza1ZowO6IlZFeAQLE/z+DydyHEHQqsvbHWUTc5ttqWjQzMCKMgNYAMpBudqxjSCRxTcPMmR2PHsgfbE8r2sRehgZnCiW x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0ada8320-1181-4b1a-2178-08debca8c8b1 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","dkim":"{@eastlothian.gov.uk : pass}","sender_ip":"185.151.28.76","SPF":"fail"} [2026-05-28 19:10:25] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 19:10:25, 2026-05-28 19:10:25)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 19:10:25, 2026-05-28 19:10:25)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 19:21:29] production.DEBUG: Inbound email data {"to":"evidence@mmalegal.co.uk","html":" QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
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From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MANY_INVISIBLE_PARTS(0.10); Many parts are visually hidden [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: HAS_LIST_UNSUB(-0.01); Has List-Unsubscribe header X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: MV_CASE(0.50); Mime-Version .vs. MIME-Version X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [167.89.58.229:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:167.89.58.229] X-Symbol: DKIM_REPUTATION(-0.37) [-0.37005408979423] X-Symbol: GENERIC_REPUTATION(-0.47) [-0.47110079989079] X-Symbol: ASN(0.00) [asn:11377, ipnet:167.89.0.0/18, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.49) [-0.49653518541947] X-Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00); Reply-To domain does not match the To domain X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [notification.intuit.com:+] X-Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00); Reply-To domain does not match the From domain X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [notification.intuit.com, reject] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [2327135-7458-evidence=mmalegal.co.uk] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: R_DKIM_ALLOW(-0.90); DKIM verification succeed [notification.intuit.com:s=s1] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: IP_REPUTATION_HAM(-0.63) [asn: 11377(-0.17), country: US(-0.00), ip: 167.89.58.229(-0.46)] X-Symbol: ZERO_FONT(0.20); Zero sized font used [2] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [derek.geddes@nhs.scot] Message-ID: eFDRuaL_S4uJYvXxa8-WHg@geopod-ismtpd-4 X-Milter-Del: X-Spam X-Spam-Score: -1.9 (-) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","dkim":"{@notification.intuit.com : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php9cie5suf4ooe4uP2kXl"}} [2026-05-28 19:21:29] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
, ?, 2026-05-28 19:21:29, 2026-05-28 19:21:29)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
� Intuit, Inc. All rights reserved.
Privacy | Security | Terms of Service
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\"\" , ?, 2026-05-28 19:21:29, 2026-05-28 19:21:29)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), 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#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 19:22:36] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.75","SPF":"fail","to":"MMA Legal ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"� Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=J9iL/PVbm1/1T/wTzyIE0oyccQx28KARa+xNweB7j+k=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=GsSLcUUPQEjnUyRcixBZcx9PgWlOOhPW+0kaPYxkFBQ1jymzo7NSzvoz5eLs9W00sPCLL4l8UY\t sJD9qhx3yzaGS9LFW3eWT5uBr30YqOD2kwr2opmplJSLxna+linA5UJifVDCiHHoLMjdEMJ9YV\t 8tY8rirK1LB310BR1MSNbO+cp1hPKrQSDDjiqWhLRp7zSHfNNXBP0K5T5eFuuqsyqLXz/UiJf0\t uTmdUnFpLfc/i7mN0A5rSr+3tnK06P1Yh56CAZsn7v/9pSSPUHuw48m5iaAprSe52wPh+85Crr\t XqpIPCTRwrGGFIqYbifBZKi41VyAQ/NFSHAyhyEbuCn3Ag==; 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boundary=\"_=_swift_v4_1779977545_0041396c7b0a74a2500d193b777e1b18_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779977546;\tbh=EiRnPC6QN0QFC2qqp50pf3/p7Mtq+uHz9ZzT92vo53A=;\tb=P9gXH2UY2j/TxWzOJFIMosbrAGA4tXfySdIMeBtP1q143kR7dz5j086G/M7gyzRIAyzE\t+3szyYVcCVX5FMuoud2ed3IB07FA0qY93nrC1fLLpEGOxP4wCpNwmT3aXL7xBuMEO+SJ8Q\thcwZvn3CIP4XYstamo4lSUvAsAtOVcfHcNmeK7dYQQHNNW8eEBzfYKfdel0eoxqG+NMXrg\tdEYMML03h5kgLyUjko4vY+UXLvuTHY8LfoJZhuqtQukyiPHKmGO7VdU5soNu88U5yvz2Nl\tIra9bG/7eyl6efC42D+ejMc0jY97z9Bp3e02V4oLO3xc41NeMZnY8EuOVn6YgAyw== Date: Thu, 28 May 2026 14:12:26 +0000 (UTC) From: Culloden Medical Practice MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id fLeCi3o-SCu4da8ly7GV2Q for ; Thu, 28 May 2026 14:12:29.861 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSbTI-00000009fwH-0cSk\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 15:12:28 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSbTH-0000000Dc4A-1rWn\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 15:12:27 +0100 Received: by recvd-57b698b956-kcscj with SMTP id recvd-57b698b956-kcscj-1-6A184D4A-16\t2026-05-28 14:12:26.259785915 +0000 UTC m=+2565611.359613468 Received: from [172.31.155.18] (unknown)\tby geopod-ismtpd-canary-0 (SG)\twith ESMTP id xI1v_fdiTHWNCclRPUNnng\tfor ;\tThu, 28 May 2026 14:12:25.940 +0000 (UTC) Received-SPF: pass (mx4.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Thu, 28 May 2026 15:12:27 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Culloden Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.mARdeYPEmq4RmMgIQAOfIFea5D9X9o/PY0g/rYjWsiMGDRBOp4DgT1H9Xq0StbwSpwPp9vTcyucvklAR1fMrNrBwMnOXDaDe+boGLKb6qHEyZnbWLAMKV8+SLTAjkCAnRjYCSNh35yyhcDYjgM1nXf2G2OnPywuQ3eqWTGKJ0r2G77eTQz6DIqGwGUtp5R7EvZqhKxs4/tEmvHy+va6Ggra5fxt8SnqFW1FLI13KwDIhRT3RlsakXawag3NjKRhKNg3MtE8OCiBDj6qeuF1CYA== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: NEURAL_SPAM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.22) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.22) [asn: 11377(-0.22), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: dc0f229a359be725e41722c59eb5f3d4@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","from":"Culloden Medical Practice ","subject":"Culloden Medical Practice has sent a copy of your Subject Access Request","html":"

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

","attachments":"0"} [2026-05-28 19:22:36] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

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, Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. , 2026-05-28 19:22:36, 2026-05-28 19:22:36)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, � Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �, 2026-05-28 19:22:36, 2026-05-28 19:22:36)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 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#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 19:45:34] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.75","to":"evidence@mmalegal.co.uk","from":"informationrightsofficer7@edinburgh.gov.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=ja/aADs8HB5Dj9JFms6blseMa7TS9e4JYmXEZ5EP578=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=OJ2GaFH4KDqlpHY149j7Q3B9Q2M6zIq+LuBgtiT+My2Ng1yvQxWiTL97pjgjJH/fRD6umWWrhj\t 1sdejN6IL6T6yb2InZB8PoVeDl4UwEr4RhOu2VWzbWbY8dCZKJbVgIaYlSEsSoQGchCb5bx7kd\t DOOsqsH4+fkbPsRDnlxpK5L9m5MqpnzAmNbiiT3rf9h8SjR529TNVZl+Muind6jPFI+uy+WDwD\t KF9RImiilV6ykMpWeN+OpjnHXCtb1rMkw3NDapD1EVvTQIPTys/AJIiAXetpwO5i5/5zP45hM3\t gHXJlYcA+U5OPX+2/3YopZLBvHkrGad/vu9J2DFF8owf8g==; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=pulYLGO/ygTdJ7DTvMoz50rKXM2zTHomsxzC48yddbU=; b=iS/vmhI8+KB4y/qCVKQHE+lBXt\tXp+Fz4Kep+FHp70W8O8ryoyuDY6QiwEDeXLToseGh7X3U+zYEsAUblEOG/Y4XKNRwPn3W9iO1RfnU\t3R6d8nz6i4OdS/LSbhkDKn7n1jPQZx5eJmVBittDZtvyUtwTuUmpLDg3xEXtcRa+Hul6b0vgB3cjT\tu0cZH9+JEn+BeZvPkMxzCsw5024i7+nTwFtty2CRkjg/CAMEzKqDdP+RV0DBK+ueMT1nAOT5sbBPi\tFP4fMm43WvEXDf+u+tdKxtO6wWCNpDtXlcaWjFd7KOBETN7ZyKV8GGyroqPqA3aHDvJRqXN+89oPq\t/YLBpSSQ==; Date: Thu, 28 May 2026 09:41:35 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id lACJZEweSfyvsnBYuwlOow for ; Thu, 28 May 2026 08:41:52.062 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSWJK-00000006r8y-1pul\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSWJK-0000000CEkX-0JdE\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSWJ5-00089a-V8; Thu, 28 May 2026 09:41:48 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 09:41:50 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61705 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.12) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.30) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66835306999057] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.12) [-0.12128079058629] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51596914963577] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.30) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.11)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSWJ5-00089a-V8@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","subject":"Subject Access Request Ref edir:61705","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","SPF":"softfail"} [2026-05-28 19:45:34] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioners Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information GovernanceUnit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 19:45:34, 2026-05-28 19:45:34)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 19:45:34, 2026-05-28 19:45:34)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 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[2026-05-28 20:01:28] production.DEBUG: Inbound email data {"html":"
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

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Data Subject Access Request – Hospital / NHS Trust Records","attachments":"2","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-dls35031.png\",\"name\":\"Outlook-dls35031.png\",\"type\":\"image/png\",\"content-id\":\"807728ef-bada-4a6d-82f1-d941009c29ed\"},\"attachment2\":{\"filename\":\"Outlook-0b0ffkdk.png\",\"name\":\"Outlook-0b0ffkdk.png\",\"type\":\"image/png\",\"content-id\":\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\"}}","content-ids":"{\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\":\"attachment2\",\"807728ef-bada-4a6d-82f1-d941009c29ed\":\"attachment1\"}","text":"Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","sender_ip":"185.151.28.76","from":"\"fv healthrecs-legal (NHS Forth Valley)\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"fv.healthrecs-legal@nhs.scot\"}","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpiug4dtk6nlr6eeSAgHK"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php4hno3njq6qq7aaZnwji"}} [2026-05-28 20:01:28] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 20:01:28, 2026-05-28 20:01:28)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 20:01:28, 2026-05-28 20:01:28)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 20:05:58] production.DEBUG: Inbound email data {"text":"Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","content-ids":"{\"16425be4-29fd-4567-af93-3f1a52dfe330\":\"attachment2\",\"508b2ff7-7985-4676-a30e-af3c90092521\":\"attachment1\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.patientservices@nhs.scot\"}","attachments":"2","dkim":"{@nhs.scot : pass}","SPF":"fail","to":"MMA Legal ","from":"dg.patientservices ","subject":"Re: Data Subject Access Request - Miss Anna Tate","sender_ip":"185.151.28.76","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-f41fluiq.png\",\"name\":\"Outlook-f41fluiq.png\",\"type\":\"image/png\",\"content-id\":\"508b2ff7-7985-4676-a30e-af3c90092521\"},\"attachment2\":{\"filename\":\"Outlook-http___www.png\",\"name\":\"Outlook-http___www.png\",\"type\":\"image/png\",\"content-id\":\"16425be4-29fd-4567-af93-3f1a52dfe330\"}}","html":"
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Thu, 28 May 2026 12:03:12 +0000 Received: from CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM ([fe80::e329:fcfc:e21d:c970]) by CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM ([fe80::e329:fcfc:e21d:c970%3]) with mapi id 15.20.9870.023; Thu, 28 May 2026 12:03:12 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of nhs.scot designates 52.101.195.68 as permitted sender) client-ip=52.101.195.68; envelope-from=dg.patientservices@nhs.scot; helo=CWXP265CU008.outbound.protection.outlook.com; References: Resent-Date: Thu, 28 May 2026 13:03:17 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Miss Anna Tate Thread-Index: AQHc7pEFptKwFKuy/0+DK4ZoZ1P64rYjVXkp Thread-Topic: Data Subject Access Request - Miss Anna Tate To: MMA Legal X-Forwarded-For: dg.patientservices@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 91f00632-5b42-41ea-bc5a-08debcb117ad X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 12:03:12.5046 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 2h7FDEEK31xmGZRBu+D8u7JQXYmqbdDgUHIdFTHVFHzdXZJAok08Ihe721Ez9dWxjlxcfvEXoZHAD4+2zhnBVSdyl3IUlSbHNSCdO+MWGiI= X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO9P123MB8045 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.195.68 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: RSPAMD_EMAILBL_FAIL(0.00) Symbol: GENERIC_REPUTATION(-0.64) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.40) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.63) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: RSPAMD_URIBL_FAIL(0.00) Symbol: DKIM_REPUTATION(-0.69) Symbol: R_SPF_ALLOW(-0.20) Symbol: ARC_ALLOW(-1.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: ASN_FAIL(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: SPF_REPUTATION_HAM(-0.67) Symbol: DKIM_TRACE(0.00) X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RSPAMD_EMAILBL_FAIL(0.00) [evidence.mmalegal.co.uk:server fail, dg.patientservices@nhs.scot:server fail] X-Symbol: GENERIC_REPUTATION(-0.64) [-0.64348918891749] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.63) [ip: 52.101.195.68(-0.64)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.68:from] X-Symbol: RSPAMD_URIBL_FAIL(0.00) [nhs.scot:server fail, cwlp123mb3650.gbrp123.prod.outlook.com:server fail, mmalegal.co.uk:server fail, careopinion.org.uk:server fail] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69473356701653] X-Symbol: R_SPF_ALLOW(-0.20); 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x-microsoft-antispam: BCL:0;ARA:13230040|376014|6049299003|366016|1800799024|19092799006|69100299015|4013099003|4053099003|8096899003|22082099003|18002099003|38070700021|6133799003|5023799004|11063799006|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 91f00632-5b42-41ea-bc5a-08debcb117ad x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWLP123MB3650:EE_|LO9P123MB8045:EE_","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpuos481bmortgfU7PcyC"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php9deae9mkud9t00tDK6y"}} [2026-05-28 20:05:58] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 20:05:58, 2026-05-28 20:05:58)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 20:05:58, 2026-05-28 20:05:58)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 20:11:50] production.DEBUG: Inbound email data {"dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.76","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"84ed1077-39d0-4e78-9de8-4f0069842288\"}}","html":"
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"fail","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","to":"MMA Legal ","content-ids":"{\"84ed1077-39d0-4e78-9de8-4f0069842288\":\"attachment1\"}","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"1","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.38;\tiprev=pass (mail-ukwestazon11010038.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.38;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.38 ARC-Authentication-Results: i=1; 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boundary=\"_004_LOYP123MB2687C0B02EC70C4C4FFFED449A092LOYP123MB2687GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=pSTmKUmiRdDQPashJRL6xuzI+7oIEnHLWiHhc3psuec=; b=a70OGEdrC+ayLwgY8u3Mm1SoeDRd2f5becmXqWCWMusgD/ROuj6dl9zMZtAG67nFYTMDn+cqKajxDiARjAL7melow0HIMpwFZ25ex9aXengqeskpr1weI8s+/22rII/xX61voMFB7pmh7JRbpRxfK1tnFxhRJtK30/YbqqIi6CAzgg53ixMGegFtgMZWDkjMxiqcqjYmzIXJ88Pn5KPjCWwDghlrGwSqkMYy1V8AsNZfZWY1Yq2lbz915Nc3YDaE2+rHAOQRzHygTuyw5evnpXuz0BZzxWjSKIzeqDnr6bwWHKKsrJ+fsxLf5kfmFozljJOtG7XJpQrQmMIV36AbOQ== Date: Thu, 28 May 2026 12:09:08 +0000 From: \"SAR Team (NHS GREATER GLASGOW & CLYDE)\" In-Reply-To: <3a5lS4veQeqWO133r9fprA@geopod-ismtpd-15> MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id XfNAI-qOSXuONhkzf6NXsQ for ; Thu, 28 May 2026 12:09:12.902 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSZXz-00000009J9n-3WJK\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 13:09:12 +0100 Received: from mail-ukwestazon11010038.outbound.protection.outlook.com ([52.101.195.38] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSZXz-00000005rNi-23g8\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 13:09:11 +0100 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:ea::7) by LO4P123MB6741.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:2e2::13) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.13; Thu, 28 May 2026 12:09:08 +0000 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af]) by LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af%7]) with mapi id 15.21.0071.011; Thu, 28 May 2026 12:09:08 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of nhs.scot designates 52.101.195.38 as permitted sender) client-ip=52.101.195.38; envelope-from=ggc.sarteam@nhs.scot; helo=CWXP265CU008.outbound.protection.outlook.com; References: <3a5lS4veQeqWO133r9fprA@geopod-ismtpd-15> Resent-Date: Thu, 28 May 2026 13:09:11 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr George Hunter Thread-Index: AQHc7pGtXVXkWgNY80qnmcPp/E6qMrYjWFes Thread-Topic: Data Subject Access Request - Mr George Hunter To: MMA Legal X-Forwarded-For: ggc.sarteam@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: f65e76fd-62d2-4384-d30b-08debcb1ebee X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 12:09:08.6210 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: Y1Rz8lqoFSzwN4LeG5acukLuwymXNoHLz0Dwp31Ykb9lGlqpghKpw/SW3jOyP6kApf0Rpgk2wj5pGdoSSNWczgwypwL8R5KxPPjr5oDw8zg= X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO4P123MB6741 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.195.38 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: GENERIC_REPUTATION(-0.69) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.40) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.92) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.69) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_ALLOW(-1.00) Symbol: SPF_REPUTATION_HAM(-0.67) Symbol: DKIM_TRACE(0.00) X-Symbol: GENERIC_REPUTATION(-0.69) [-0.69606789062767] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.92) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.38(-0.69)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.38:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15:c] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69475895525658] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67951748914164] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687C0B02EC70C4C4FFFED449A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; 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Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 20:11:50, 2026-05-28 20:11:50)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 20:11:50, 2026-05-28 20:11:50)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 20:14:16] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.76","to":"\"evidence@mmalegal.co.uk\" ","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.196.16;\tiprev=pass (mail-uksouthazon11010016.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.16;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.196.16 ARC-Authentication-Results: i=1; mx.microsoft.com 1; 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Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"4","dkim":"{@nhs.scot : pass}","SPF":"fail","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"470b5ee2-268e-48b3-a7b1-56d8e211701a\"},\"attachment2\":{\"filename\":\"Alan Fletcher Volume 1 Protected.pdf\",\"name\":\"Alan Fletcher Volume 1 Protected.pdf\",\"type\":\"application/pdf\"},\"attachment3\":{\"filename\":\"Alan Fletcher 3012876456 - EMIS Documents Protected.pdf\",\"name\":\"Alan Fletcher 3012876456 - EMIS Documents Protected.pdf\",\"type\":\"application/pdf\"},\"attachment4\":{\"filename\":\"Alan Fletcher 3012876456 - Consultations Protected.pdf\",\"name\":\"Alan Fletcher 3012876456 - Consultations Protected.pdf\",\"type\":\"application/pdf\"}}","content-ids":"{\"470b5ee2-268e-48b3-a7b1-56d8e211701a\":\"attachment1\"}","html":"
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","subject":"Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpce9nm9tncbjo2cnYtvX"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpala0lpdh7vsp3VKkAnZ"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php2bglu46ltsujf9Vk3G8"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phppjh05gfbua8sb0JoWuk"}} [2026-05-28 20:14:16] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Clients personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records six years after the date of last entry
  • Maternity records 25 years after the birth of the last child
  • Childrens and young peoples records until the child or young persons 25th birthday.
  • Mental health records 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Clients personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records six years after the date of last entry * Maternity records 25 years after the birth of the last child * Childrens and young peoples records until the child or young persons 25th birthday. * Mental health records 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 20:14:16, 2026-05-28 20:14:16)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 20:14:16, 2026-05-28 20:14:16)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 20:31:09] production.DEBUG: Inbound email data {"to":"MMA Legal ","subject":"Re: Data Subject Access Request - Ms Tonie Marie Mcalister","html":"
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","sender_ip":"185.151.28.75","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","content-ids":"{\"0c45dcdf-d85a-4378-bc79-244f3294513e\":\"attachment1\"}","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.94) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.37(-0.71)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.37:from] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69476090258682] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.71) [-0.71964368071491] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67952298385301] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687AEC174D2D5AA7968D2E69A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|69100299015|1800799024|376014|6049299003|366016|19092799006|18002099003|4053099003|4013099003|11063799006|5023799004|56012099006|22082099003|6133799003|8096899003|38070700021; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 5c72ca82-610a-4ca2-070f-08debcb1f530 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB2687:EE_|LO4P123MB6741:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php9k6dhrjdkm1o5PRH3Ge"}} [2026-05-28 20:31:09] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 20:31:09, 2026-05-28 20:31:09)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 20:31:09, 2026-05-28 20:31:09)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 20:47:08] production.DEBUG: Inbound email data {"from":"\"Tillicoultry Medical Practice (1083\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","html":"

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","to":"MMA Legal ","subject":"Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request","text":"� Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 � Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. � �","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=3y1cZjjSzpS887HMMbc5uPCHXY/wXUi9mYpX92oQeq4=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=Q4ZQePW6FYY2geVDXc7SP8IhtDSVM5Au6TXdoQmSaKT3ArO8WSG4FljOsGXp0MMqnpaoB6kdZL\t 3oIs4FGF1RCIJ1UK7AvMaPNSgbTG+pV1E/59DxPYM1RKI0Gj+M+iOlQACR3L52GgB+aL7djhoG\t lG5Lii4QfuVuaw6Tkt6oT2YF8kuqEcLHYIwasNj6NXcTFMI8dC7WY2BJtYe4pmkV9h5ylece7B\t zUfutq+v8QlfuK+2mp402ePHUADM4Oq+w6ybgsowpVLd+EXsQ0VXAAkE63pXoXi/oOUaWhMUDd\t +kYqYWR2fWXvfms4eIV5rw+GbGdsxs66Oey/IeS9+EFCBA==; 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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=bVLYrGKmxSYd5BD51YHERNHJe8qra/IKG6ePHyvC1GyPuKvja2TLOww+bFKmWUo+3cZfj7OAAd\t SBS+V4Y2USfHg2YyJ/Ho1XAOIoiAOWPeAlsEnyGPADbg9fFKumoVH1Wla6+LQzt8QQOuyAeTw/\t R9n9Hi+J6mWz0WekWCF+gFt9yyVRt3But8LHeK7zu7+tMQtVSfDJblhYC84DuyvFVC+5BZ2EP1\t Is4QO7SQsUH2meYdAg273f07uaYFdVKEnHepvclm9HBNSdvnme0aZR7CbV97EXiHMGHu4NwZSE\t wbbjJukcz2cSP6h8UQ3DdXu5gBHCB/GErWvn6CtjqSNqkw==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1779875058_a8f1ae02a830295f6382b79b7bdba2ac_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779875059;\tbh=uR22uaal7GYGCTMODv/s0i4aLK8dFAAj9hwO+IznYi0=;\tb=g9mXzxi+KSxu74WtOIj9uUosgttBD6KooCPOMlTpDEaQf/XdW5LAhXX2Gf6ZRZAMN/P6\tDg66lP1/5FpLjaWTqv8lrQ+63VlbV1Ml6E0ilA4Gr5DpsJEW3wuE6oco14MMAmpJ6O/pGi\t0z1cEXhYK5ev96h+97eObIZHp38nLQOWVy0v6EqGC8BiyhEkoaOwn+lyMQFI7eYInnPFwg\tA9WmrGjeKgpp0Jbf+fV4Z/LMFCsFjyZbzBFbdnGPbNbyP/PQxVyfvjMjNFbDerMcdJvSr1\tMI162XU++tKiZ89ansLrZyX4uYCvTTG8ubEdSl6Vc0AHIZd4mJ7AFJUYEo04M3eA== Date: Wed, 27 May 2026 09:44:19 +0000 (UTC) From: \"Tillicoultry Medical Practice (1083\" MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id ewR_kgsHS4ysFylkQITxyg for ; Wed, 27 May 2026 09:44:22.556 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSAoH-0000000Gr1U-1oV5\tfor evidence@parse.mmalegal.co.uk;\tWed, 27 May 2026 10:44:21 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSAoG-000000088l8-3ORe\tfor evidence@mmalegal.co.uk;\tWed, 27 May 2026 10:44:21 +0100 Received: by recvd-6d75975858-z5f98 with SMTP id recvd-6d75975858-z5f98-1-6A16BCF3-2D\t2026-05-27 09:44:19.483914186 +0000 UTC m=+2463688.422964964 Received: from [172.31.165.235] (unknown)\tby geopod-ismtpd-0 (SG) with ESMTP\tid Turz0oOYRVGct21oH6OY6A\tfor ;\tWed, 27 May 2026 09:44:19.222 +0000 (UTC) Received-SPF: pass (mx3.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Wed, 27 May 2026 10:44:21 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.W8mtpf1qlAUnSaOoDycjm9o6ot18D3PnrHcBHQfgzGGt/jVwOECd+XLCdLtzJhiZ0fYciNML6C3nER+GkhNVjCncelHs6pPU8+x5wTQWoot1MXT3DdsNyIPo5r7ksX9xVI7DvfWeXuGDVmxdteeuk4NgmdUgdu0Ei0nZ1m58LBHMnZADaMSViCrHLp3MWS0zBF/z5+31ovYw6/P5E13T/eufC/210qGU+cH9vhjIMGR4Hb550WHIquKMLnNoJjtMNJBeGCJ8BjuFYHpSGwtSXw== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.18) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.18) [asn: 11377(-0.18), country: US(-0.00), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: d7cbaad89cc0fb2b86a5ea74c328a76c@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","SPF":"fail"} [2026-05-28 20:47:08] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AT...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request,

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. , 2026-05-28 20:47:08, 2026-05-28 20:47:08)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AT...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request,

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

, � Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 � Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. � �, 2026-05-28 20:47:08, 2026-05-28 20:47:08)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AT...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 20:59:24] production.DEBUG: Inbound email data {"to":", ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Malgorzata.Palgan@nrscotland.gov.uk\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nrscotland.gov.uk header.s=s2048m1 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=154.52.0.222;\tiprev=pass (gw000222-eu.fortimail.com) smtp.remote-ip=154.52.0.222;\tspf=pass smtp.mailfrom=nrscotland.gov.uk;\tdkim=pass header.d=nrscotland.gov.uk header.s=s2048m1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS body hash miscompare) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=154.52.0.222 ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; 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LNXP265MB1529:EE_|LO0P265MB5976:EE_ x-originatororg: nrscotland.gov.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","SPF":"softfail","from":"","subject":"RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040","text":"Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","html":"

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
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","attachments":"0","dkim":"{@nrscotland.gov.uk : pass}","sender_ip":"185.151.28.76"} [2026-05-28 20:59:24] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parents names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parents names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 20:59:24, 2026-05-28 20:59:24)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 20:59:24, 2026-05-28 20:59:24)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 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Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 20:59:44] production.DEBUG: Inbound email data {"SPF":"fail","subject":"Response from Subject Access Request Mailbox","attachments":"0","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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boundary=\"_000_ca929c0509a542e8991a347e09f72f8dLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=5SN5VGMJ/kHtuLfdQ4oWVn4UFkDZmx8vDO9Lt9yiYHw=; b=UrppJYCndeziDV1ZJQOMxTVePFMdLEO1MSgmILZ+rL6ebhhNj/OUOLghZpCAzs5DOQVnP8QJ8PSzhD6QaXbnzL/8sAW3ujwqTRP2H7JHmYWEddvrF7X7x133uQQKjskFwj3uh/fSZw2blh+Wpo6yXjGPpy7wjO8euXZgYDAhcAlp1ROI/QeKreWv192xe+z5nemcV3JItrZiHeuUyXuSgrnhGNoymhGgvqA0Y4Do7vU5edX8BnTz8MQ2KYJFsWWcxiWlK03VQ3iTrTgXsgGn54fEOXCvyOvH6npUgPGXMocmA6UGj1XN6NR6GV/2uiou/v4BDvtsZXu7FKmNxa2RxQ== Date: Thu, 28 May 2026 09:40:30 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id NFtwmyD2TeqtRF2ghbFP2A for ; Thu, 28 May 2026 09:40:36.109 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSXEB-00000007uQT-01Jy\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 10:40:35 +0100 Received: from mail-ukwestazon11020074.outbound.protection.outlook.com ([52.101.195.74] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSXEA-00000009jBP-2Uaj\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 10:40:34 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by CW1P265MB7616.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:210::8) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 09:40:30 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 09:40:30 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.195.74 as permitted sender) client-ip=52.101.195.74; envelope-from=sar@eastlothian.gov.uk; helo=CWXP265CU008.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 10:40:34 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7oYGq3jpXFRdtUC/TIeXzVA+pA== Thread-Topic: Response from Subject Access Request Mailbox To: \"evidence@mmalegal.co.uk\" X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 62899a45-1f7b-48c9-3861-08debc9d2886 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 09:40:30.8634 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: CW1P265MB7616 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.195.74 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.43) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.76) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.72) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.58) Symbol: SPF_REPUTATION_HAM(-0.72) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.74(-0.58)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.74:from] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72192341461973] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58126968243812] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72129545483413] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: ca929c0509a542e8991a347e09f72f8d@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.0 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(10070799003)(7049299003)(3109299003)(69100299015)(376014)(366016)(55112099003)(12063799003)(11063799006)(56012099006)(6133799003)(5133699003)(18002099003)(8096899003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|10070799003|7049299003|3109299003|69100299015|376014|366016|55112099003|12063799003|11063799006|56012099006|6133799003|5133699003|18002099003|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: evrCgPyhXI0RJXHPHtHvFgRJE0pWLrT2Hcnjkbnb9+qA2LF5cIsxKjXHMMI825BxySPQ7P2v3cAEe+vwcU7NgerK1m1FOYif4ZuqwZ+PDhzLKFuqp6RZc+ua3v8cSx0u8kmCZcuIdW0B82WT7uw50Sv9LA6iyZhqvleBTPtf8clIjGObmQUkelhEp6n02sQAVwD5AdEYKlvJ8DQY8pbXDwDLwk3pICQhAs6nwRqZh1VcCU8bbEg1zzYJxu4IOC1deyFHbT4FEsvxd6dA8FHy+OaaUpflCrlB1gqISkKFr8ErKSoQM9XERHJL61p73rkvbGuVgkB4nL6T7jVJaYQkKctdPV+Likw+JgQ/AfhMGtftlF02rfYA4T2yxx+1nKJG8npLWejzOz+jaxL7yUoo6x6f2wZfpOG6A9MLC+Miw7iD8DN6VnTnOFWBZ731K4XA x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 62899a45-1f7b-48c9-3861-08debc9d2886 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|CW1P265MB7616:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}","to":"\"evidence@mmalegal.co.uk\" ","from":"Subject Access Request ","sender_ip":"185.151.28.76"} [2026-05-28 20:59:44] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


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omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 20:59:44, 2026-05-28 20:59:44)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 20:59:44, 2026-05-28 20:59:44)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 21:00:15] production.DEBUG: Inbound email data {"to":"evidence@mmalegal.co.uk","subject":"Subject Access Request Ref edir:61611","text":"Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=SEhcwGo7r+MZmGijOPuF9XhA2/3L1bVVjq+s/UHfRJU=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=p4jXFNAhbXfeycwvyEHJWiwiQcO3o3rM8ET0dndhYox7RZ84Sf1vbVuoBJ5xUNtNl0BGDjoGGG\t Z3xd57mOnkBPC42ETa21PAS93RqH3z5fEwtYQz38Wl6U2vFn9k7TXRMQHJ/SurEKe8pU/q7hn4\t w+yO2u7MXGXxgx8KN9DwPjdnHe+unGwFEZ5y/cezNNnImTnWyfz1JyOYEj9aTRq4xlGhICb79o\t RNB+jxbCfUL/6d6ymcxtEZ+ahFwk6j/UWFKhGs4Z0lKIdyDl2y/sMsR2Sw5ftdV/OXFEy5j8vQ\t m7dicAMBdQMBebaaWvuTwP27IpmvQQJP2a/Ib2zWtqggVg==; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=CQ3iJgvFv9JKrC+Jn4d5pdEPqUI08tDqbHnjLm1+kGs=; b=ZnXL3wk0LziKZXt3PYOoJQJ3kU\tIhZwfShWH9j3XfPVjUU33Wti+j64M56iKBy0UeCVmNB6W2J9uDBYRGEYT8FNH860OrlRbXXRldXxt\tJDIjfqcq0fLP3Z1TG6xzNapRzaILNNQaNFaBnTXm9RasYtfk/MknwXGQgLmufi1i8oIsdqLDuSbir\tes1SU7S9f0YpNJW0OF5BDN9RbSWOA/YVKDqns+gVy3SlxmRt1FN7zdwlHfgY/nGDMGQtQwHwcKzF5\tjXA3gPo8TONJAyHjWiKPRvKEzfpBGOWRYg6rK9yuSNDTec3zEpLE4G2jCHPHe5K6omuPceq6ev3rZ\tQy9aRQjg==; Date: Tue, 26 May 2026 10:56:37 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id TX2BRWZuQoaBtYP8HOrsAQ for ; Tue, 26 May 2026 09:56:58.969 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRoWv-00000009Ur7-1unE\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRoWu-00000002lII-2oxg\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wRoWc-0004vo-1V; Tue, 26 May 2026 10:56:54 +0100 Received-SPF: pass (mx2.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Tue, 26 May 2026 10:56:57 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61611 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.63) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.10) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.53) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.32) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: IP_REPUTATION_HAM(-0.28) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.63) [-0.63501134286625] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.10) [-0.10266048576496] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.53) [-0.53372798966175] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.32); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: IP_REPUTATION_HAM(-0.28) [asn: 35425(-0.18), country: GB(-0.00), ip: 89.16.161.57(-0.09)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wRoWc-0004vo-1V@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.3 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","sender_ip":"185.151.28.75","SPF":"softfail","from":"informationrightsofficer7@edinburgh.gov.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}"} [2026-05-28 21:00:15] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 21:00:15, 2026-05-28 21:00:15)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 21:00:15, 2026-05-28 21:00:15)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 21:03:33] production.DEBUG: Inbound email data {"to":"MMA Legal ","from":"\"gp55766-clinical (Culloden Medical Practice)\"\t","text":"Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.100.42;\tiprev=pass (mail-ukwestazon11011042.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.42;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.100.42 ARC-Authentication-Results: i=1; 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Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
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--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@nhs.scot : pass}"} [2026-05-28 21:03:33] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 21:03:33, 2026-05-28 21:03:33)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 21:03:33, 2026-05-28 21:03:33)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 21:07:23] production.DEBUG: Inbound email data {"from":"informationrightsofficer7@edinburgh.gov.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk 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c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=eX0BbB4cOUvebBDG+8qL49uP6D2+6wcVjTlubt0OQdY=; b=DHGv+IW3f/XTG70lbg55xFnJrL\tAqYWpHjl8yQmafCbusvX6vLN8dJSZkhP0PfG8AvX+fwy/r7yJhQ1jpnmORvxXRe+ITZnWYA9apNca\tG3kipHZhp1Tp98UQtyaSqJqpCA+8thqJhZtc3SQRjEvBXSMh+xUMC9vb1mzhfLp0wzesR99RVFhwr\tL6RlSE2iZwA9uOCI3rRLGs4zgiySbIs8DwbVYbiVymkRVY0CXTqa1/dZ0V1dLXyrhTOE7f3Fe/4Iz\tQb3eh+tWwlK9LOo3FlVs8JQZZINkJ+r+KPeO39L1k5z+ijSbp4l2AThJgQFO7afL3P3p0jjQ0Mu4w\tcm9NJ9oQ==; Date: Thu, 28 May 2026 17:04:25 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id NvcVK6zkT0G4K01JtZYO4A for ; Thu, 28 May 2026 16:04:45.681 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSdDw-0000000AaR5-0UBl\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 17:04:44 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSdDv-00000001nMN-214c\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 17:04:43 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSdDg-0007q0-3w; Thu, 28 May 2026 17:04:41 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 17:04:43 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61703 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.14) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.33) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66289531040282] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.14) [-0.14847339738848] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51844918571924] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.33) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.14)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSdDg-0007q0-3w@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","to":"evidence@mmalegal.co.uk","text":"Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","SPF":"softfail","subject":"Subject Access Request Ref edir:61703"} [2026-05-28 21:07:23] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 21:07:23, 2026-05-28 21:07:23)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 21:07:23, 2026-05-28 21:07:23)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): 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[2026-05-28 21:08:47] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","subject":"RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]","sender_ip":"185.151.28.75","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCED16.686C3E60\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCED16.686C3E60\"},\"attachment3\":{\"filename\":\"SAR-26-04014 - Response.pdf\",\"name\":\"SAR-26-04014 - Response.pdf\",\"type\":\"application/pdf\"}}","content-ids":"{\"image001.png@01DCED16.686C3E60\":\"attachment1\",\"image002.png@01DCED16.686C3E60\":\"attachment2\"}","text":"OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. 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labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.11]","from":"Data Protection Subject Access\t","html":"

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

","attachments":"3","dkim":"{@scotland.police.uk : pass}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpeelddlgl217t7gHsxIp"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php1f14mfm9212pdDcmKz5"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpe0hnlt846tiq5hkus3m"}} [2026-05-28 21:08:47] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Lrach-ln: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Lrach-ln: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-28 21:08:47, 2026-05-28 21:08:47)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-28 21:08:47, 2026-05-28 21:08:47)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 21:15:06] production.DEBUG: Inbound email data {"SPF":"fail","dkim":"{@nhs.scot : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","to":"\"evidence@mmalegal.co.uk\" ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"75e976b3-916e-4f96-8141-0db6a58e99f6\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\"},\"attachment3\":{\"filename\":\"Outlook-5k2x15bf.png\",\"name\":\"Outlook-5k2x15bf.png\",\"type\":\"image/png\",\"content-id\":\"715d49df-7018-4234-b9a4-63d38221bc8e\"},\"attachment4\":{\"filename\":\"Outlook-5m30v05v.png\",\"name\":\"Outlook-5m30v05v.png\",\"type\":\"image/png\",\"content-id\":\"2f06de37-2f22-4bf9-8f64-8928f93ee4a1\"},\"attachment5\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"53d93b0b-48d5-4693-ab61-ded2b7fc22f7\"},\"attachment6\":{\"filename\":\"EMIS consultations - redactions applied.pdf\",\"name\":\"EMIS consultations - redactions applied.pdf\",\"type\":\"application/pdf\"},\"attachment7\":{\"filename\":\"EMIS documents - redactions applied.pdf\",\"name\":\"EMIS documents - redactions applied.pdf\",\"type\":\"application/pdf\"}}","subject":"Re: Subject Access Request","content-ids":"{\"2f06de37-2f22-4bf9-8f64-8928f93ee4a1\":\"attachment4\",\"53d93b0b-48d5-4693-ab61-ded2b7fc22f7\":\"attachment5\",\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\":\"attachment2\",\"715d49df-7018-4234-b9a4-63d38221bc8e\":\"attachment3\",\"75e976b3-916e-4f96-8141-0db6a58e99f6\":\"attachment1\"}","text":"Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 21:15:06, 2026-05-28 21:15:06)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 21:15:06, 2026-05-28 21:15:06)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 21:21:24] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","subject":"SAR 2026 86 - Response","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"type\":\"application/pdf\"}}","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




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DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.74(-0.58)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.74:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: DKIM_REPUTATION(-0.95) [-0.95146808363929] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58230194029455] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.9419157441773] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: CWXP265MB3255684D1BC2D9EEFE800CDCDE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.7 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(6049299003)(376014)(1800799024)(366016)(13003099007)(8096899003)(22082099003)(18002099003)(38070700021)(4053099003)(11063799006)(4143699003)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|6049299003|376014|1800799024|366016|13003099007|8096899003|22082099003|18002099003|38070700021|4053099003|11063799006|4143699003|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 09abcdd0-d4dc-4bbb-8d84-08debcbb990f x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@south-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","from":"DataProtection ","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","SPF":"softfail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php16qv4nefbpa226qczwC"}} [2026-05-28 21:21:24] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 21:21:24, 2026-05-28 21:21:24)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 21:21:24, 2026-05-28 21:21:24)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 21:26:27] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.75","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","from":"DataProtection ","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@south-ayrshire.gov.uk : pass}","subject":"SAR 2026 87 - Response","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"type\":\"application/pdf\"}}","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
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boundary=\"_004_CWXP265MB325526464CEF4103E90350F7DE092CWXP265MB3255GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=south-ayrshire.gov.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=t0sKbFsLdHgznb5b5FbGUP7acGrVBcj4PvNZk9682HQ=; b=KtcOFEcMBGRk8HTxDWIiwNQWwDsw4VZmc+GMWawtdIiT5ruldygZ6seVBzrOy8QvJ9ZKsY7PMdqWEHLEQrRuqGTCwIt9f9jPX3j4O8jQdl743b5iWpFsmSiw8oKagjHKiBNa7TNrAd0rW44PN4/x9ClWx7FAz0r2bxCtvNvDIZT1NC/rk0So3hfR7/8LYW4wIBQnpEseD0Q0IPUCZN/6Ez6yJNvNXaWCJqJpPKNhZKvpqYufnlBNabqX813xqwPsh+hBm9fqcYO3HzNEA/TRtZ2QW84iuXG4BlhtIWtXL7HFXBkQjEDBBcIjCApvpsVvpc7rGBB1jG/3SOqo9CZqfw== Date: Thu, 28 May 2026 13:22:43 +0000 From: DataProtection In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 7ERQhFT5Snif6ZvvQfZhYA for ; Thu, 28 May 2026 13:22:47.347 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSahB-00000009FtH-2dyB\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 14:22:45 +0100 Received: from mail-ukwestazon11022117.outbound.protection.outlook.com ([52.101.101.117] helo=CWXP265CU010.outbound.protection.outlook.com)\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSahB-00000000du6-0YEY\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 14:22:45 +0100 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:b3::8) by LO5P265MB9366.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:4ce::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 13:22:43 +0000 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97]) by CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97%5]) with mapi id 15.21.0071.011; Thu, 28 May 2026 13:22:43 +0000 Received-SPF: pass (mx2.lhr.stackcp.net: domain of south-ayrshire.gov.uk designates 52.101.101.117 as permitted sender) client-ip=52.101.101.117; envelope-from=DataProtection@south-ayrshire.gov.uk; helo=CWXP265CU010.outbound.protection.outlook.com; References: Resent-Date: Thu, 28 May 2026 14:22:45 +0100 Resent-From: evidence@mmalegal.co.uk Subject: SAR 2026 87 - Response Thread-Index: AQHc7qUQXvcVAbSG2kKW49zu3fNHWw== Thread-Topic: SAR 2026 87 - Response To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: DataProtection@south-ayrshire.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: ef297abc-c7a4-419a-3dbf-08debcbc3387 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: f498c7a9-6557-4aa5-98ac-8fd916178fd9 X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 13:22:43.6259 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: cOSlcOiSBKi6YFd+tJ8nMure36cAIHsNHKNHZ9qXw6KWOZDbRyVCCleJGG0FgqKcGBbJWpafiY/NDPnQVXyy9lAqdPsSn32ioPcKAbOwGPbPjiGstlILFN41uZwZHzQC X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO5P265MB9366 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.101.117 X-OriginatorOrg: south-ayrshire.gov.uk X-Spam-Report: Action: no action Symbol: DKIM_TRACE(0.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: ARC_ALLOW(-1.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.67) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.75) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: WHITELIST_DMARC(-7.00) Symbol: DKIM_REPUTATION(-0.94) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.53) Symbol: SPF_REPUTATION_HAM(-0.94) Symbol: HAS_ATTACHMENT(0.00) X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.67); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.75) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.101.117(-0.52)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.117:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.94) [-0.94327712130998] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.53) [-0.53806449406665] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94082002983735] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: CWXP265MB325526464CEF4103E90350F7DE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.6 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(6049299003)(376014)(1800799024)(366016)(13003099007)(8096899003)(22082099003)(18002099003)(38070700021)(4053099003)(11063799006)(4143699003)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|6049299003|376014|1800799024|366016|13003099007|8096899003|22082099003|18002099003|38070700021|4053099003|11063799006|4143699003|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ef297abc-c7a4-419a-3dbf-08debcbc3387 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpb7111c0jtv7e6OUaPya"}} [2026-05-28 21:26:27] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 21:26:27, 2026-05-28 21:26:27)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 21:26:27, 2026-05-28 21:26:27)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 21:48:19] production.DEBUG: Inbound email data {"text":"Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","attachments":"3","dkim":"{@south-ayrshire.gov.uk : pass}","from":"DataProtection ","content-ids":"{\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\":\"attachment2\",\"4f394150-d876-41ea-a17a-d299d6f6cdeb\":\"attachment3\",\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\":\"attachment1\"}","SPF":"softfail","subject":"Re: Data Subject Access Request - Mr James Cassidy","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.125;\tiprev=pass (mail-ukwestazon11020125.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.125;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.125 ARC-Authentication-Results: i=1; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.89) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.125(-0.66)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.125:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.95) [-0.9525878759515] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~, 6:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.66) [-0.66857362278507] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.9453019612866] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [south-ayrshire.gov.uk:+] Message-ID: CWXP265MB32557077DCA3626BB5DBDE1CDE082@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.9 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; 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Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-3msualvg.png\",\"name\":\"Outlook-3msualvg.png\",\"type\":\"image/png\",\"content-id\":\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\"},\"attachment2\":{\"filename\":\"Outlook-1xq4j0ec.png\",\"name\":\"Outlook-1xq4j0ec.png\",\"type\":\"image/png\",\"content-id\":\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\"},\"attachment3\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"4f394150-d876-41ea-a17a-d299d6f6cdeb\"}}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpq3vot6na6p5q0XVMNuA"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpunocgdk7ht0qeo89VDb"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php9lbhlas6fnjoeMqIVpW"}} [2026-05-28 21:48:19] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 21:48:19, 2026-05-28 21:48:19)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 21:48:19, 2026-05-28 21:48:19)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 21:50:13] production.DEBUG: Inbound email data {"subject":"SAR/2026/081 - Data Subject Access Request - Mr George Finnie (OFFICIAL)","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@glasgow.gov.uk\"}","text":"OFFICIAL Dear Sir / Madam, IMPORTANT - Once again, this request has been submitted to the wrong mailbox. On 20th, 15th and 10th April and 11th May 2026, we advised you of the correct procedure. Please ensure that you use the correct link (provided below). Failure to do so is likely to case delays in the request being processed. This the Glasgow City Council’s data protection mailbox. This mailbox is for enquiries relating to the use and management of personal data and the Councils duties under the UK GDPR and Data Protection Act 2018. This is not the correct email address for a Subject Access Request. Information on how to make a Subject Access Request for Social Work records is provided on the Council’s website at: https://www.glasgow.gov.uk/article/4751/Make-a-Subject-Access-Request-to-SWS Yours sincerely, Office of the Data Protection Officer Chief Executive’s Department Glasgow City Council From: MMA Legal Sent: 28 May 2026 12:04 To: DataProtection(CED) Subject: Data Subject Access Request - Mr George Finnie Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr George Finnie Client Address: Flat 0/4 1 Bedford Street, Glasgow, G5 9BD Client Reference: 100374 Date of Birth: 23/07/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * arden prior in castlemilk glasgow care home : 1975 * Grice Children’s Home in Bridge of Weir: 1977 * Jailsland in Ayrshire: 1980 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. OFFICIAL Proud host city of the 2026 Commonwealth Games Please print responsibly and, if you do, recycle appropriately. Disclaimer: This email is from Glasgow City Council or one of its Arm’s Length Organisations (ALEOs). Views expressed in this message do not necessarily reflect those of the council, or ALEO, who will not necessarily be bound by its contents. If you are not the intended recipient of this email (and any attachment), please inform the sender by return email and destroy all copies. Unauthorised access, use, disclosure, storage or copying is not permitted. Please be aware that communication by internet email is not secure as messages can be intercepted and read by someone else. We therefore strongly advise you not to email any information which, if disclosed to someone else, would be likely to cause you distress. If you have an enquiry of this nature then please write to us using the postal system. If you choose to email this information to us there can be no guarantee of privacy. Any email, including its content, may be monitored and used by the council, or ALEO, for reasons of security and for monitoring internal compliance with the office policy on staff use. Email monitoring or blocking software is also used. Please be aware that you have a responsibility to make sure that any email you write or forward is within the bounds of the law. Glasgow City Council, or ALEOs, cannot guarantee that this message or any attachment is virus free or has not been intercepted and amended. You should perform your own virus checks. Protective Marking We are using protective marking software to mark all our electronic and paper information based on its content, and the level of security it needs when being shared, handled and stored. You should be aware of what these marks mean for you when information is shared with you: 1.OFFICIAL SENSITIVE (plus one of four sub categories: Personal Data, Commercial, Operational, Senior Management) - this is information regarding the business of the council or of an individual which is considered to be sensitive. In some instances an email of this category may be marked as PRIVATE 2.OFFICIAL - this is information relating to the business of the council and is considered not to be particularly sensitive 3.NOT OFFICIAL – this is not information about the business of the council. For more information about the Glasgow City Council Protective Marking Policy please visit https://glasgow.gov.uk/protectivemarking For further information and to view the council’s Privacy Statement(s), please click on link below:www.glasgow.gov.uk/privacy","dkim":"{@glasgow.gov.uk : pass}","attachments":"1","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=glasgow.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.196.143;\tiprev=pass (mail-uksouthazon11020143.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.143;\tspf=pass smtp.mailfrom=glasgow.gov.uk;\tdkim=pass header.d=glasgow.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.196.143 ARC-Authentication-Results: i=1; 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OFFICIAL

 

Dear Sir / Madam,

 

IMPORTANT -  Once again, this request has been submitted to the wrong mailbox.

On 20th, 15th and 10th April and 11th May 2026, we advised you of the correct procedure.

Please ensure that you use the correct link (provided below). Failure to do so is likely to case delays in the request being processed.

 

This the Glasgow City Council’s data protection mailbox. This mailbox is for enquiries relating to the use and management of personal data and the Councils duties under the UK GDPR and Data Protection Act 2018.

 

This is not the correct email address for a Subject Access Request.

 

Information on how to make a Subject Access Request for Social Work records is provided on the Council’s website at:

https://www.glasgow.gov.uk/article/4751/Make-a-Subject-Access-Request-to-SWS

 

Yours sincerely,

 

 

Office of the Data Protection Officer

Chief Executive’s Department

Glasgow City Council

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:04
To: DataProtection(CED) <DataProtection@glasgow.gov.uk>
Subject: Data Subject Access Request - Mr George Finnie

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr George Finnie
Client Address: Flat 0/4 1 Bedford Street, Glasgow, G5 9BD
Client Reference: 100374
Date of Birth: 23/07/1965
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • arden prior in castlemilk glasgow care home : 1975
  • Grice Children’s Home in Bridge of Weir: 1977
  • Jailsland in Ayrshire: 1980



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 

OFFICIAL


Proud host city of the 2026 Commonwealth Games

Please print responsibly and, if you do, recycle appropriately.

Disclaimer: This email is from Glasgow City Council or one of its Arm’s Length Organisations (ALEOs). Views expressed in this message do not necessarily reflect those of the council, or ALEO, who will not necessarily be bound by its contents. If you are not the intended recipient of this email (and any attachment), please inform the sender by return email and destroy all copies. Unauthorised access, use, disclosure, storage or copying is not permitted. Please be aware that communication by internet email is not secure as messages can be intercepted and read by someone else. We therefore strongly advise you not to email any information which, if disclosed to someone else, would be likely to cause you distress. If you have an enquiry of this nature then please write to us using the postal system. If you choose to email this information to us there can be no guarantee of privacy. Any email, including its content, may be monitored and used by the council, or ALEO, for reasons of security and for monitoring internal compliance with the office policy on staff use. Email monitoring or blocking software is also used. Please be aware that you have a responsibility to make sure that any email you write or forward is within the bounds of the law. Glasgow City Council, or ALEOs, cannot guarantee that this message or any attachment is virus free or has not been intercepted and amended. You should perform your own virus checks.

Protective Marking

We are using protective marking software to mark all our electronic and paper information based on its content, and the level of security it needs when being shared, handled and stored. You should be aware of what these marks mean for you when information is shared with you:

1.OFFICIAL SENSITIVE (plus one of four sub categories: Personal Data, Commercial, Operational, Senior Management) - this is information regarding the business of the council or of an individual which is considered to be sensitive. In some instances an email of this category may be marked as PRIVATE

2.OFFICIAL - this is information relating to the business of the council and is considered not to be particularly sensitive

3.NOT OFFICIAL – this is not information about the business of the council.

For more information about the Glasgow City Council Protective Marking Policy please visit https://glasgow.gov.uk/protectivemarking For further information and to view the council’s Privacy Statement(s), please click on link below:www.glasgow.gov.uk/privacy
","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpot2j2aisrlqb08vWX0D"}} [2026-05-28 21:51:19] production.DEBUG: Inbound email data {"content-ids":"{\"1c89986d-35a9-4842-917f-679cea94bbcf\":\"attachment1\",\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\":\"attachment2\",\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\":\"attachment3\",\"f1e4b142-8979-4bba-b309-32bd06fd0416\":\"attachment4\"}","SPF":"softfail","from":"DataProtection ","subject":"SAR/2026/105 - Response","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0713ea3f-d25f-4cfe-6911-08debcbd8d73 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO2P265MB7275:EE_","to":"\"evidence@mmalegal.co.uk\" ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-30qkic5u.png\",\"name\":\"Outlook-30qkic5u.png\",\"type\":\"image/png\",\"content-id\":\"1c89986d-35a9-4842-917f-679cea94bbcf\"},\"attachment2\":{\"filename\":\"Outlook-ygasl1f4.png\",\"name\":\"Outlook-ygasl1f4.png\",\"type\":\"image/png\",\"content-id\":\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\"},\"attachment3\":{\"filename\":\"Outlook-ERS Gold A.jpg\",\"name\":\"Outlook-ERS Gold A.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\"},\"attachment4\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"f1e4b142-8979-4bba-b309-32bd06fd0416\"},\"attachment5\":{\"filename\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"type\":\"application/pdf\"}}","attachments":"5","dkim":"{@south-ayrshire.gov.uk : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpc89g0vq1p6ff4KrwzSG"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpibrseb4b0n7o1SyoWxa"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpmtcqscdh3sjbb3dWIkB"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpr249hqv2qlic2UFGBAt"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpakq4454qt2j2eXHKiYk"}} [2026-05-28 21:51:19] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

ERS Gold Award

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Josephs, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Josephs, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 21:51:19, 2026-05-28 21:51:19)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-28 21:51:19, 2026-05-28 21:51:19)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 21:56:19] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","from":"TAY accessmrninewells ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.accessmrninewells@nhs.scot\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.30;\tiprev=pass (mail-ukwestazon11012030.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.30;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 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(mail-ukwestazon11012030.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.30;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.101.30 Content-Type: multipart/related; boundary=\"_005_LNXP123MB36598B4E7F0D71276EE69FC39E0B2LNXP123MB3659GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=U66zT8YpuU6zKForNFWAD594oaYpL6tmmcTsiu0L45s=; b=UQRF/Ep0bUEHOZWKCTDZXnkpsHMyVn4trfjsRppoRdwoBXGF0ugRi49IesgrLOg9ni38Il6nsquGs3oLC3e5V/ATun9briDXrK2HhAghoJD5MTl2zCw8CrF10SRllfztKoULNdYad8C6v5y5azzjVVzwzhZmD0GgyqZAW2zY3o+p2XgNC16nZFb4JPKZGW/n+QA9wM8EUdaInqyP//VcobRHHvpdsSmBcG2AK2IUHQ2xcuFGr94/tTB7a8zW9vJbAyLqrNvSWNrV64nM68G4lIzSc/3WD5dHjVn/nwJb2dS6LIaDviUDs+SQs9oCspJfsyy/7+S4/6R8Z7enQrfddA== Date: Tue, 26 May 2026 13:33:37 +0000 From: TAY accessmrninewells In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id lWMxELQPQkKiiNV8Pcx-gA for ; Tue, 26 May 2026 13:33:41.463 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRrue-0000000AEfZ-0qOI\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 14:33:40 +0100 Received: from mail-ukwestazon11012030.outbound.protection.outlook.com ([52.101.101.30] helo=CWXP265CU010.outbound.protection.outlook.com)\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRrud-0000000CSfD-3Ctg\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 14:33:40 +0100 Received: from LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:131::9) by LO0P123MB7463.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:2cc::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.20; Tue, 26 May 2026 13:33:37 +0000 Received: from LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM ([fe80::18b5:7058:8b58:b5c7]) by LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM ([fe80::18b5:7058:8b58:b5c7%6]) with mapi id 15.20.9870.023; Tue, 26 May 2026 13:33:37 +0000 Received-SPF: pass (mx1.lhr.stackcp.net: domain of nhs.scot designates 52.101.101.30 as permitted sender) client-ip=52.101.101.30; envelope-from=TAY.accessmrninewells@nhs.scot; helo=CWXP265CU010.outbound.protection.outlook.com; References: Resent-Date: Tue, 26 May 2026 14:33:40 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr Stewart Fraser Thread-Index: AQHc1kIoz/0Yl6TuBECzYM6Jc4geOLX0Y1wvgAATHdCAK9r3K4AAKmdD Thread-Topic: Data Subject Access Request - Mr Stewart Fraser To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: TAY.accessmrninewells@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: e29a46b8-84d7-47ad-4df5-08debb2b6450 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 26 May 2026 13:33:37.4074 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: ZuInCWt1EZ4BPWCLV15SXMzUR8bxqL8Q4QPkJdMRd3+2ifWm/FHyaox4pT07kQfx+K5g1chHOxj7b4ZBZz5GWCsydx1M3fOQz3VxM5514YWCF9mWXzZx1z/ISmTXl9n/ X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P123MB7463 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.101.30 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: REPLY(-4.00) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: ARC_REJECT(1.00) Symbol: R_DKIM_ALLOW(-1.42) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-1.11) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.71) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.87) Symbol: SPF_REPUTATION_HAM(-0.70) 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US(-0.01), ip: 52.101.101.30(-0.87)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.30:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.71) [-0.71571537591892] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.87) [-0.8760976847207] X-Symbol: SPF_REPUTATION_HAM(-0.70) [-0.70768831998913] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LNXP123MB36598B4E7F0D71276EE69FC39E0B2@LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -8.6 (--------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: e29a46b8-84d7-47ad-4df5-08debb2b6450 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LNXP123MB3659:EE_|LO0P123MB7463:EE_","SPF":"fail","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-p42sbmjr.png\",\"name\":\"Outlook-p42sbmjr.png\",\"type\":\"image/png\",\"content-id\":\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\"},\"attachment2\":{\"filename\":\"Outlook-ebtmbmun.png\",\"name\":\"Outlook-ebtmbmun.png\",\"type\":\"image/png\",\"content-id\":\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\"}}","text":"Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","subject":"Re: Data Subject Access Request - Mr Stewart Fraser","content-ids":"{\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\":\"attachment2\",\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\":\"attachment1\"}","attachments":"2","dkim":"{@nhs.scot : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpfe2uoj6lcato0wWI44Y"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpmsm5g94basar9hjHqfi"}} [2026-05-28 21:56:19] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 21:56:19, 2026-05-28 21:56:19)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 21:56:19, 2026-05-28 21:56:19)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 22:07:31] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","SPF":"pass","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\"}","to":"MMA Legal ","from":"Bothwell Medical Centre ","subject":"Automatic reply: Data Subject Access Request - Shirley Young","text":"This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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x-microsoft-antispam: BCL:0;ARA:13230040|50650200027|1800799024|10070799003|366016|376014|8096899003|12063799003|6133799003|22082099003|18002099003|5133699003|11063799006|56012099006|80100003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: DLl9jgJzXhGxbjf17QyrrPUZs2suPyGwmz1GU/uXixg9tsE9ZERehX71zcXwc0vqihk6TsWBaNcVlm0ToDkxfkoZ4jf8e1+gwy9Np8NqSRU12gklXY43P4XxM+FVq7BloPGSxNawNT1gUBjdYXYPPk9kIpuZYINx4olrhkr9nbJmnS7TQNRrD2mPpUgNZMcc+n713HinybCA4pzdLjF/N+/b7dPAEUTMCHmwPIuToVnxN+37KqBIDkSy/BW8VwYradflZegxyQMp0ttxeapFgpnVLe/ZoPsMz5INE19T26EOGNksqKQzetfsIFAuTzSJ8Jm6u68xX7LPcMaPPhz+s5UP83NJbaN3ndzdin/BDm9zeThb+JkDojGpDX02a0mSxc1oMZE6t1CPLaZSGtOLrxIKooQwhTFGX2Mt5EUr1smzypdlrz9jWLIUWvRJKRjI x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 68b8dcaa-35ad-4206-07c7-08debca8cc97 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P123MB1872:EE_|LOYP123MB2942:EE_","dkim":"{@scottish.onmicrosoft.com : pass}","sender_ip":"185.151.28.82"} [2026-05-28 22:07:31] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xB7;\x0A\x0A\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

          prescription requests

          test results or 

          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: appointment requests-unless you have received a message asking that you email us for a CDM appointment. prescription requests test results or general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 22:07:31, 2026-05-28 22:07:31)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 22:07:31, 2026-05-28 22:07:31)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 22:07:50] production.DEBUG: Inbound email data {"from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.87) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.96.98(-0.68)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.98:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72199826337853] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.69) [-0.691840969515] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72137080984287] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: 3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: l/PyHOicjsaJ5U8lHBORDgeCdBP3e/9WJfHtMf3ZoegxWZpQt5RH+PSuLRIPoYrg6/gxrwek2Gk2alRo/dgGBRlUp5qJsyKOTLteJFTIvVnvOvFLPn8noRXVNH2nPTobAjoNAoVhd67CIx4d/+C7fxr23dCwcrBd7EAyeVrpLgR7JO9GixYxswjwW7eh2dXEIH3ZJN8aK5B3fCyMA60XolPog3Dr5DwrpaHSXcoPUPpcd4Kr+OTtUJwADR+hys2NOP6VbVgU0gBxb1/eERCrwtp7TWfLo4wUwY6IkHjKNBsVq0XSASkU+yW+O5130k6Rn3wUOu9o1TA1at3Di0p7axuK172xM6kTYU1eLOSKHuwNDYw0yJZqtEgJ+wuZ0aY4prZcGtYNUsDTtkMYbjLPCiKQXbqixZUKs7nkWbsVg8tODCzpB3pRfX2HikdaIX9r x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: <3OqLRedPStm4yR8EcZ7zpg@geopod-ismtpd-4> x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: c8ca5b74-2aea-47d5-6278-08debca8fae6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}","to":"MMA Legal ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","sender_ip":"185.151.28.75","SPF":"fail"} [2026-05-28 22:07:50] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 22:07:50, 2026-05-28 22:07:50)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 22:07:50, 2026-05-28 22:07:50)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 22:08:09] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.75;\tiprev=pass (mail-uksouthazon11021075.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.75;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 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mx.stackmail.com;\tiprev=pass (mail-uksouthazon11021075.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.75;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.75 Content-Type: multipart/alternative; boundary=\"_000_c70962765c764138bae1ab54a359731aLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=cCf06nS6LkPAqqqcEZS1e2tXVGL27gjBK86QBrnhxs4=; b=cA4fd/L9V64U85EVmnQQzZblEMg/pCotI9+MpzUeHF/aqFfpIjHqk8hgrYFOWQ/fYLZYxXftlFGRgEjpQzux1Lg5qpnk1RA4T3zb599fscfLAUpzDJy1wcAT51yMHMrtdvlDcAGTnffQZ/A40ysJD6zk12Q6Oqlx33RzdMG/0GZbMRdqojBcrmDRzyatoiimB68f0DeGpMOWptyvNqtnuK0bVCC+xI7rDKGMwhy8zs7mQsgJ+vwtDWrZmoljiAeA8HHb+VmDg6hkLbig8A09XlTLG0+jlC/qD/WkBCI0yMYbZhkcgbi0gzVQUjIl2ewRfpHVs2pDrqI+wja0zgdUBw== Date: Thu, 28 May 2026 11:05:31 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id j2rR5nO9TeWArl9KxbOc4g for ; Thu, 28 May 2026 11:05:34.195 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYYP-000000088yH-1B1K\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from mail-uksouthazon11021075.outbound.protection.outlook.com ([52.101.95.75] helo=LO2P265CU024.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYYP-00000002uYD-0FxH\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 11:05:31 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:05:31 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.95.75 as permitted sender) client-ip=52.101.95.75; envelope-from=sar@eastlothian.gov.uk; helo=LO2P265CU024.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 12:05:33 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7pHmJzAy9E6jKE6Is/zy/B9qXQ== Thread-Topic: Response from Subject Access Request Mailbox To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: cd24eb86-e6de-454f-8d2d-08debca908b6 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:05:31.4541 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P265MB3068 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.95.75 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.10) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.82) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.48) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.59) Symbol: SPF_REPUTATION_HAM(-0.50) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.82) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.75(-0.59)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.75:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48773178386618] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.59) [-0.59859953924213] X-Symbol: SPF_REPUTATION_HAM(-0.50) [-0.50584772908401] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: c70962765c764138bae1ab54a359731a@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: 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Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
","dkim":"{@eastlothian.gov.uk : pass}","sender_ip":"185.151.28.75","to":"MMA Legal ","from":"Subject Access Request ","SPF":"fail"} [2026-05-28 22:08:09] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 22:08:09, 2026-05-28 22:08:09)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 22:08:09, 2026-05-28 22:08:09)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 22:10:26] production.DEBUG: Inbound email data {"to":"MMA Legal ","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","attachments":"0","dkim":"{@eastlothian.gov.uk : pass}","sender_ip":"185.151.28.76","SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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boundary=\"_000_e3bcd9d97f6f449a92722bf584608403LO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=goYLjsWFM+VBCnigk/X7XJy/r6oqAgSqLIepWZc+BVE=; b=R+vW6R45491CJt2WTbiVGaqI5UTGbYfpY4FkBWft2kK3+pdyioz3MJDkPdaM0b/I3DoNIzAilaC/ZabGe701O4N+uKXFL6wcJW86Ud0Etuzo/PIX00u8megA1D7OgfPKHV5apsMcNqgdAlysCu2YrOERWyE4vt6RoSsHiHa0Fhk7A/2By19unxm8y71TGL6DizSP9lO5Ekr1afvQJxUAxyaorhW2eDJJBFsiZy/S/+WnIuUewurqial//abhpuntSFYERbLMmMj9Xf8sQL6+3ibesxI0adV9NvNZsN6Pp9XY8BWHu+i+uo9hJqebiV89oNC74Qpv66IUItky9uQcMA== Date: Thu, 28 May 2026 11:03:44 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id Pgeq_xePRlaUYy3r790tZA for ; Thu, 28 May 2026 11:03:48.121 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYWh-00000008hHd-030q\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:03:47 +0100 Received: from mail-uksouthazon11020139.outbound.protection.outlook.com ([52.101.196.139] helo=LO3P265CU004.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYWg-00000002p3H-3Dot\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:03:46 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 11:03:44 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:03:44 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.196.139 as permitted sender) client-ip=52.101.196.139; envelope-from=sar@eastlothian.gov.uk; helo=LO3P265CU004.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 12:03:46 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7pGmB2QpqY1BqES2xuS0jJrpOA== Thread-Topic: Response from Subject Access Request Mailbox To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 0ada8320-1181-4b1a-2178-08debca8c8b1 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:03:44.0500 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P265MB3068 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.196.139 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.10) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.84) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.48) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.62) Symbol: SPF_REPUTATION_HAM(-0.47) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.84) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.196.139(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.196.139:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48576211641415] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.62) [-0.62463744637701] X-Symbol: SPF_REPUTATION_HAM(-0.47) [-0.47777425263607] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: e3bcd9d97f6f449a92722bf584608403@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: CXGbQdqQIhHI9w0d26kXlLBAqqO6NYk1dKELRfacfagmDVfWb/jiMDxf2UgWYFV0Cm24xJv6+GSh6D5GrUMUeOrGA01VRVkh0LZ9lLeJIXqIECM8QmOmhmlH1DV3UtuusxWyVBtBy4CprzhvMAtowo1u4Lp2FdGBi8uCffz8r3jcIad/PJeQR82vDP9jZC5mS8/PMO2IBo2erM0nwYNXR/PsGhVpzUDxrAlIg4+1WIpl0H6RftwN8L/mhBftEm2BDe7RrZW07Ha3+dkEtnX3ebPE3cYfjAUlp9745xkqQFrWrV/Wawn8mK81YRiIEx5jQIgi+vz7UPcnDMh5kEVWzua1GlPmf1oNcHBFza1ZowO6IlZFeAQLE/z+DydyHEHQqsvbHWUTc5ttqWjQzMCKMgNYAMpBudqxjSCRxTcPMmR2PHsgfbE8r2sRehgZnCiW x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0ada8320-1181-4b1a-2178-08debca8c8b1 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}"} [2026-05-28 22:10:26] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


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omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 22:10:26, 2026-05-28 22:10:26)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 22:10:26, 2026-05-28 22:10:26)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 22:21:30] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com\"}","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","from":"Southfield Medical Practice ","subject":"Invoice 1700 from Southfield Medical Practice","attachment-info":"{\"attachment1\":{\"filename\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"name\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"type\":\"application/pdf\"}}","html":" QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
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a=rsa-sha256; c=relaxed/relaxed; d=notification.intuit.com;\th=content-type:date:from:list-unsubscribe:mime-version:subject:reply-to:\tto:cc:content-type:date:from:subject:to;\ts=s1; t=1779794302;\tbh=dTI/JY7Tp3kQ43xhrWh+2aV3eDkzr41K199jTJ6/h6g=;\tb=CC4bTa10Zgvgtjx2KaaoGaf6vRTmSsk5318QA5SOtNSdpnDuNT7VeIU718Gvr+meA03r\t/CaEj5t+zwj//FNayEIBkDZw4P0e0AgZwqxCuGIrp01g1x7livkufBEh0sTn5DrrCCATLO\t4MrUfxPEh55VQ5M/p8M/arZaa7WjCse8mljc+srZjY10LR009Gqbopsd1zLRcWomDAzLES\tc7P8Jgm+2EqPJy4Ibm8a3uC2Y40on9CYcprMyvCDMJ11KCBBzPADatFeYDDoA4TYviPr6Y\tgzNif3iRPDTtiBhtaac44Pdw/yy4pIayKsOei2cyL7NtVVYZ22iMBfTV3noojD+Q== Date: Tue, 26 May 2026 11:18:22 +0000 (UTC) From: Southfield Medical Practice List-Unsubscribe: https://intuit.com/unsubscribe/page.htm?uid=ef5287c3-6889-4692-bd6d-7aa4519986cd Message-ID: Mime-Version: 1.0 Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id -bUgjr4kQHOfBR10-NQMmw for ; Tue, 26 May 2026 11:18:27.011 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRpnl-000000096ux-3B7p\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 12:18:26 +0100 Received: from o2.e.notification.intuit.com ([167.89.58.229])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wRpnk-0000000AGlm-2lgj\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 12:18:25 +0100 Received: by recvd-5d4fb956cc-72mhh with SMTP id recvd-5d4fb956cc-72mhh-1-6A15817E-2B\t2026-05-26 11:18:22.310080818 +0000 UTC m=+2381928.770883920 Received: from MjMyNzEzNQ (unknown)\tby geopod-ismtpd-4 (SG) with HTTP\tid eFDRuaL_S4uJYvXxa8-WHg\tfor ;\tTue, 26 May 2026 11:18:22.269 +0000 (UTC) Received-SPF: pass (mx3.lhr.stackcp.net: domain of e.notification.intuit.com designates 167.89.58.229 as permitted sender) client-ip=167.89.58.229; envelope-from=bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com; helo=o2.e.notification.intuit.com; Reply-To: derek.geddes@nhs.scot Resent-Date: Tue, 26 May 2026 12:18:25 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Invoice 1700 from Southfield Medical Practice To: evidence@mmalegal.co.uk X-Accept-Language: en X-Entity-ID: u001.fXpxriuEUg7tew6Rema50w== X-Forwarded-For: bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 167.89.58.229 X-SG-EID: u001.ck9J3XhURA9JV+YQyzjUkXVnC0ucYTp0Lff0UtaOqnAohmypmG+2tuDLhC8okMMXqmi8uaIlieHzE2dowMPzNnuLqu7u2p2/IFH4jacmF2ouRTEowEq0J2f6IKs8l4Vn5VzGZboolLwcMv/9MriD/HH5dx0zNWgPNW0u0/P0lj1/kIZgGoI+4P3krzwPhmvzzIyLKOEhLVRSYs0wsgMUtLoNEdyo5/bBNwBIPNYkwZP8nqR8+qP+48paE5gBGLRcyB1B9IQMNCHAudwavHiktVgCMfvM+XW9JUl0gE448hs= X-SG-ID: u001.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 X-SenderName-ClientID: ef5287c3-6889-4692-bd6d-7aa4519986cd X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.10) Symbol: TO_DN_NONE(0.00) Symbol: HAS_LIST_UNSUB(-0.01) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: MV_CASE(0.50) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.37) Symbol: GENERIC_REPUTATION(-0.47) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.49) Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00) Symbol: HAS_ATTACHMENT(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TAGGED_FROM(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: R_DKIM_ALLOW(-0.90) Symbol: RCVD_COUNT_THREE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: IP_REPUTATION_HAM(-0.63) Symbol: ZERO_FONT(0.20) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: FORGED_SENDER(0.30) Symbol: MIME_TRACE(0.00) Symbol: ARC_NA(0.00) Symbol: HAS_REPLYTO(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MANY_INVISIBLE_PARTS(0.10); Many parts are visually hidden [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: HAS_LIST_UNSUB(-0.01); Has List-Unsubscribe header X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: MV_CASE(0.50); Mime-Version .vs. MIME-Version X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [167.89.58.229:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:167.89.58.229] X-Symbol: DKIM_REPUTATION(-0.37) [-0.37005408979423] X-Symbol: GENERIC_REPUTATION(-0.47) [-0.47110079989079] X-Symbol: ASN(0.00) [asn:11377, ipnet:167.89.0.0/18, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.49) [-0.49653518541947] X-Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00); Reply-To domain does not match the To domain X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [notification.intuit.com:+] X-Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00); Reply-To domain does not match the From domain X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [notification.intuit.com, reject] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [2327135-7458-evidence=mmalegal.co.uk] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: R_DKIM_ALLOW(-0.90); DKIM verification succeed [notification.intuit.com:s=s1] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: IP_REPUTATION_HAM(-0.63) [asn: 11377(-0.17), country: US(-0.00), ip: 167.89.58.229(-0.46)] X-Symbol: ZERO_FONT(0.20); Zero sized font used [2] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [derek.geddes@nhs.scot] Message-ID: eFDRuaL_S4uJYvXxa8-WHg@geopod-ismtpd-4 X-Milter-Del: X-Spam X-Spam-Score: -1.9 (-) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@notification.intuit.com : pass}","SPF":"fail","to":"evidence@mmalegal.co.uk","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpuluu7fm07p604ivF0FP"}} [2026-05-28 22:21:30] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
, ?, 2026-05-28 22:21:30, 2026-05-28 22:21:30)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
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�
\"\" , ?, 2026-05-28 22:21:30, 2026-05-28 22:21:30)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): 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/home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 22:22:38] production.DEBUG: Inbound email data {"dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","to":"MMA Legal ","from":"Culloden Medical Practice ","subject":"Culloden Medical Practice has sent a copy of your Subject Access Request","html":"

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=MF05iEediiKKtu2vthENEFygNxWiK+XdWSvF00wXlNIXF7iYg4V9WOOtXJVI5Ff8414/kcDPxg\t 2Mxfs26KaOTW+AGL6ywRcF2jftQLQ7VXR4sQ5XpIC+EnjuCmU7F+93wmy1lFNENa35KGpwiR8e\t 0Cky8vsPoog44HFPU6KZ/mFj0bFBYjBSZMywopnX/C1y+mv/f9iagQS9jpXIj7p2n+NPiVOo+g\t lAnAIedPz+iBgkIfn2psdaM/zJyRDGO0G20KIt1ZF43rzTzeFTjDndDCCqUyvgRjMXEKLiBOUc\t bXfL2GR2FRQ3TFHh+V+wAGGL5NAY8IW6tcKZHqqfrTTO+g==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1779977545_0041396c7b0a74a2500d193b777e1b18_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779977546;\tbh=EiRnPC6QN0QFC2qqp50pf3/p7Mtq+uHz9ZzT92vo53A=;\tb=P9gXH2UY2j/TxWzOJFIMosbrAGA4tXfySdIMeBtP1q143kR7dz5j086G/M7gyzRIAyzE\t+3szyYVcCVX5FMuoud2ed3IB07FA0qY93nrC1fLLpEGOxP4wCpNwmT3aXL7xBuMEO+SJ8Q\thcwZvn3CIP4XYstamo4lSUvAsAtOVcfHcNmeK7dYQQHNNW8eEBzfYKfdel0eoxqG+NMXrg\tdEYMML03h5kgLyUjko4vY+UXLvuTHY8LfoJZhuqtQukyiPHKmGO7VdU5soNu88U5yvz2Nl\tIra9bG/7eyl6efC42D+ejMc0jY97z9Bp3e02V4oLO3xc41NeMZnY8EuOVn6YgAyw== Date: Thu, 28 May 2026 14:12:26 +0000 (UTC) From: Culloden Medical Practice MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id fLeCi3o-SCu4da8ly7GV2Q for ; Thu, 28 May 2026 14:12:29.861 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSbTI-00000009fwH-0cSk\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 15:12:28 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSbTH-0000000Dc4A-1rWn\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 15:12:27 +0100 Received: by recvd-57b698b956-kcscj with SMTP id recvd-57b698b956-kcscj-1-6A184D4A-16\t2026-05-28 14:12:26.259785915 +0000 UTC m=+2565611.359613468 Received: from [172.31.155.18] (unknown)\tby geopod-ismtpd-canary-0 (SG)\twith ESMTP id xI1v_fdiTHWNCclRPUNnng\tfor ;\tThu, 28 May 2026 14:12:25.940 +0000 (UTC) Received-SPF: pass (mx4.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Thu, 28 May 2026 15:12:27 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Culloden Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.mARdeYPEmq4RmMgIQAOfIFea5D9X9o/PY0g/rYjWsiMGDRBOp4DgT1H9Xq0StbwSpwPp9vTcyucvklAR1fMrNrBwMnOXDaDe+boGLKb6qHEyZnbWLAMKV8+SLTAjkCAnRjYCSNh35yyhcDYjgM1nXf2G2OnPywuQ3eqWTGKJ0r2G77eTQz6DIqGwGUtp5R7EvZqhKxs4/tEmvHy+va6Ggra5fxt8SnqFW1FLI13KwDIhRT3RlsakXawag3NjKRhKNg3MtE8OCiBDj6qeuF1CYA== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: NEURAL_SPAM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.22) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.22) [asn: 11377(-0.22), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: dc0f229a359be725e41722c59eb5f3d4@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"� Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �","sender_ip":"185.151.28.75","SPF":"fail"} [2026-05-28 22:22:38] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. , 2026-05-28 22:22:38, 2026-05-28 22:22:38)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, � Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �, 2026-05-28 22:22:38, 2026-05-28 22:22:38)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 22:45:35] production.DEBUG: Inbound email data {"to":"evidence@mmalegal.co.uk","subject":"Subject Access Request Ref edir:61705","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","SPF":"softfail","from":"informationrightsofficer7@edinburgh.gov.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=ja/aADs8HB5Dj9JFms6blseMa7TS9e4JYmXEZ5EP578=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=OJ2GaFH4KDqlpHY149j7Q3B9Q2M6zIq+LuBgtiT+My2Ng1yvQxWiTL97pjgjJH/fRD6umWWrhj\t 1sdejN6IL6T6yb2InZB8PoVeDl4UwEr4RhOu2VWzbWbY8dCZKJbVgIaYlSEsSoQGchCb5bx7kd\t DOOsqsH4+fkbPsRDnlxpK5L9m5MqpnzAmNbiiT3rf9h8SjR529TNVZl+Muind6jPFI+uy+WDwD\t KF9RImiilV6ykMpWeN+OpjnHXCtb1rMkw3NDapD1EVvTQIPTys/AJIiAXetpwO5i5/5zP45hM3\t gHXJlYcA+U5OPX+2/3YopZLBvHkrGad/vu9J2DFF8owf8g==; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=pulYLGO/ygTdJ7DTvMoz50rKXM2zTHomsxzC48yddbU=; b=iS/vmhI8+KB4y/qCVKQHE+lBXt\tXp+Fz4Kep+FHp70W8O8ryoyuDY6QiwEDeXLToseGh7X3U+zYEsAUblEOG/Y4XKNRwPn3W9iO1RfnU\t3R6d8nz6i4OdS/LSbhkDKn7n1jPQZx5eJmVBittDZtvyUtwTuUmpLDg3xEXtcRa+Hul6b0vgB3cjT\tu0cZH9+JEn+BeZvPkMxzCsw5024i7+nTwFtty2CRkjg/CAMEzKqDdP+RV0DBK+ueMT1nAOT5sbBPi\tFP4fMm43WvEXDf+u+tdKxtO6wWCNpDtXlcaWjFd7KOBETN7ZyKV8GGyroqPqA3aHDvJRqXN+89oPq\t/YLBpSSQ==; Date: Thu, 28 May 2026 09:41:35 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id lACJZEweSfyvsnBYuwlOow for ; Thu, 28 May 2026 08:41:52.062 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSWJK-00000006r8y-1pul\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSWJK-0000000CEkX-0JdE\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSWJ5-00089a-V8; Thu, 28 May 2026 09:41:48 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 09:41:50 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61705 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.12) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.30) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66835306999057] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.12) [-0.12128079058629] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51596914963577] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.30) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.11)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSWJ5-00089a-V8@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk"} [2026-05-28 22:45:35] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioners Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information GovernanceUnit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 22:45:35, 2026-05-28 22:45:35)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-28 22:45:35, 2026-05-28 22:45:35)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 23:01:30] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-dls35031.png\",\"name\":\"Outlook-dls35031.png\",\"type\":\"image/png\",\"content-id\":\"807728ef-bada-4a6d-82f1-d941009c29ed\"},\"attachment2\":{\"filename\":\"Outlook-0b0ffkdk.png\",\"name\":\"Outlook-0b0ffkdk.png\",\"type\":\"image/png\",\"content-id\":\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\"}}","html":"
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

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and (iii) do not copy the email or disclose its contents to anyone.

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Data Subject Access Request – Hospital / NHS Trust Records","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"fv.healthrecs-legal@nhs.scot\"}","text":"Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","dkim":"{@nhs.scot : pass}","to":"\"evidence@mmalegal.co.uk\" ","from":"\"fv healthrecs-legal (NHS Forth Valley)\" ","content-ids":"{\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\":\"attachment2\",\"807728ef-bada-4a6d-82f1-d941009c29ed\":\"attachment1\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpnbhhop0nbfim1HPlBOf"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpsa4tp7v324mseydq4ym"}} [2026-05-28 23:01:30] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 23:01:30, 2026-05-28 23:01:30)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 23:01:30, 2026-05-28 23:01:30)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 23:06:00] production.DEBUG: Inbound email data {"subject":"Re: Data Subject Access Request - Miss Anna Tate","content-ids":"{\"16425be4-29fd-4567-af93-3f1a52dfe330\":\"attachment2\",\"508b2ff7-7985-4676-a30e-af3c90092521\":\"attachment1\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.68;\tiprev=pass (mail-ukwestazon11010068.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.68;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 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28 May 2026 13:03:17 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Miss Anna Tate Thread-Index: AQHc7pEFptKwFKuy/0+DK4ZoZ1P64rYjVXkp Thread-Topic: Data Subject Access Request - Miss Anna Tate To: MMA Legal X-Forwarded-For: dg.patientservices@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 91f00632-5b42-41ea-bc5a-08debcb117ad X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 12:03:12.5046 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 2h7FDEEK31xmGZRBu+D8u7JQXYmqbdDgUHIdFTHVFHzdXZJAok08Ihe721Ez9dWxjlxcfvEXoZHAD4+2zhnBVSdyl3IUlSbHNSCdO+MWGiI= 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 91f00632-5b42-41ea-bc5a-08debcb117ad x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWLP123MB3650:EE_|LO9P123MB8045:EE_","sender_ip":"185.151.28.76","text":"Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.patientservices@nhs.scot\"}","html":"
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"fail","dkim":"{@nhs.scot : pass}","to":"MMA Legal ","from":"dg.patientservices ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-f41fluiq.png\",\"name\":\"Outlook-f41fluiq.png\",\"type\":\"image/png\",\"content-id\":\"508b2ff7-7985-4676-a30e-af3c90092521\"},\"attachment2\":{\"filename\":\"Outlook-http___www.png\",\"name\":\"Outlook-http___www.png\",\"type\":\"image/png\",\"content-id\":\"16425be4-29fd-4567-af93-3f1a52dfe330\"}}","attachments":"2","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpd97an25fejatdiTzjM3"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php1i4uduh01v7kb6uN1ht"}} [2026-05-28 23:06:00] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 23:06:00, 2026-05-28 23:06:00)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 23:06:00, 2026-05-28 23:06:00)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 23:11:52] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"84ed1077-39d0-4e78-9de8-4f0069842288\"}}","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.38;\tiprev=pass (mail-ukwestazon11010038.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.38;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.38 ARC-Authentication-Results: i=1; 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.92) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.38(-0.69)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.38:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15:c] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69475895525658] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67951748914164] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687C0B02EC70C4C4FFFED449A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; 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Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpe8kvrf15t2u30PQ606u"}} [2026-05-28 23:11:52] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 23:11:52, 2026-05-28 23:11:52)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 23:11:52, 2026-05-28 23:11:52)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 23:14:25] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","subject":"Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","text":"Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","SPF":"fail","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","html":"
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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`created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Clients personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records six years after the date of last entry
  • Maternity records 25 years after the birth of the last child
  • Childrens and young peoples records until the child or young persons 25th birthday.
  • Mental health records 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Clients personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records six years after the date of last entry * Maternity records 25 years after the birth of the last child * Childrens and young peoples records until the child or young persons 25th birthday. * Mental health records 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 23:14:25, 2026-05-28 23:14:25)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 23:14:25, 2026-05-28 23:14:25)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 23:31:10] production.DEBUG: Inbound email data {"content-ids":"{\"0c45dcdf-d85a-4378-bc79-244f3294513e\":\"attachment1\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.37;\tiprev=pass (mail-ukwestazon11010037.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.37;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.37 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([52.101.195.37] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSZYG-00000005s9L-0l7X\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 13:09:28 +0100 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:ea::7) by LO4P123MB6741.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:2e2::13) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.13; Thu, 28 May 2026 12:09:24 +0000 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af]) by LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af%7]) with mapi id 15.21.0071.011; Thu, 28 May 2026 12:09:24 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of nhs.scot designates 52.101.195.37 as permitted sender) client-ip=52.101.195.37; envelope-from=ggc.sarteam@nhs.scot; helo=CWXP265CU008.outbound.protection.outlook.com; References: Resent-Date: Thu, 28 May 2026 13:09:28 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Ms Tonie Marie Mcalister Thread-Index: AQHc7pG0I6Gv1MdXn0qFZjIOM558SLYjWH3K Thread-Topic: Data Subject Access Request - Ms Tonie Marie Mcalister To: MMA Legal X-Forwarded-For: ggc.sarteam@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 5c72ca82-610a-4ca2-070f-08debcb1f530 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 12:09:24.1707 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 8R6tNBRd6FojVMet7PA8Wv79pYlMPprllNjOf1pF5zUkLedILuW+J0FSeJwnmEs0YtvgZtKhcjbm6Cn0WgYG5wC3j93gm6Lj4trW50+OTAw= 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display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.94) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.37(-0.71)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.37:from] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69476090258682] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification 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Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"0c45dcdf-d85a-4378-bc79-244f3294513e\"}}","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.75","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","subject":"Re: Data Subject Access Request - Ms Tonie Marie Mcalister","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php7l6rq25us2dhaRNhKrk"}} [2026-05-28 23:31:10] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 23:31:10, 2026-05-28 23:31:10)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-28 23:31:10, 2026-05-28 23:31:10)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 23:47:09] production.DEBUG: Inbound email data {"SPF":"fail","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: 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Is4QO7SQsUH2meYdAg273f07uaYFdVKEnHepvclm9HBNSdvnme0aZR7CbV97EXiHMGHu4NwZSE\t wbbjJukcz2cSP6h8UQ3DdXu5gBHCB/GErWvn6CtjqSNqkw==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1779875058_a8f1ae02a830295f6382b79b7bdba2ac_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779875059;\tbh=uR22uaal7GYGCTMODv/s0i4aLK8dFAAj9hwO+IznYi0=;\tb=g9mXzxi+KSxu74WtOIj9uUosgttBD6KooCPOMlTpDEaQf/XdW5LAhXX2Gf6ZRZAMN/P6\tDg66lP1/5FpLjaWTqv8lrQ+63VlbV1Ml6E0ilA4Gr5DpsJEW3wuE6oco14MMAmpJ6O/pGi\t0z1cEXhYK5ev96h+97eObIZHp38nLQOWVy0v6EqGC8BiyhEkoaOwn+lyMQFI7eYInnPFwg\tA9WmrGjeKgpp0Jbf+fV4Z/LMFCsFjyZbzBFbdnGPbNbyP/PQxVyfvjMjNFbDerMcdJvSr1\tMI162XU++tKiZ89ansLrZyX4uYCvTTG8ubEdSl6Vc0AHIZd4mJ7AFJUYEo04M3eA== Date: Wed, 27 May 2026 09:44:19 +0000 (UTC) From: \"Tillicoultry Medical Practice (1083\" MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id ewR_kgsHS4ysFylkQITxyg for ; Wed, 27 May 2026 09:44:22.556 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSAoH-0000000Gr1U-1oV5\tfor evidence@parse.mmalegal.co.uk;\tWed, 27 May 2026 10:44:21 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSAoG-000000088l8-3ORe\tfor evidence@mmalegal.co.uk;\tWed, 27 May 2026 10:44:21 +0100 Received: by recvd-6d75975858-z5f98 with SMTP id recvd-6d75975858-z5f98-1-6A16BCF3-2D\t2026-05-27 09:44:19.483914186 +0000 UTC m=+2463688.422964964 Received: from [172.31.165.235] (unknown)\tby geopod-ismtpd-0 (SG) with ESMTP\tid Turz0oOYRVGct21oH6OY6A\tfor ;\tWed, 27 May 2026 09:44:19.222 +0000 (UTC) Received-SPF: pass (mx3.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Wed, 27 May 2026 10:44:21 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.W8mtpf1qlAUnSaOoDycjm9o6ot18D3PnrHcBHQfgzGGt/jVwOECd+XLCdLtzJhiZ0fYciNML6C3nER+GkhNVjCncelHs6pPU8+x5wTQWoot1MXT3DdsNyIPo5r7ksX9xVI7DvfWeXuGDVmxdteeuk4NgmdUgdu0Ei0nZ1m58LBHMnZADaMSViCrHLp3MWS0zBF/z5+31ovYw6/P5E13T/eufC/210qGU+cH9vhjIMGR4Hb550WHIquKMLnNoJjtMNJBeGCJ8BjuFYHpSGwtSXw== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.18) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.18) [asn: 11377(-0.18), country: US(-0.00), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: d7cbaad89cc0fb2b86a5ea74c328a76c@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"� Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 � Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. � �","html":"

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.75","to":"MMA Legal ","from":"\"Tillicoultry Medical Practice (1083\" ","subject":"Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request"} [2026-05-28 23:47:09] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AT...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request,

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. , 2026-05-28 23:47:09, 2026-05-28 23:47:09)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AT...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request,

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

, � Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 � Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. � �, 2026-05-28 23:47:09, 2026-05-28 23:47:09)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AT...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 23:59:26] production.DEBUG: Inbound email data {"attachments":"0","sender_ip":"185.151.28.76","SPF":"softfail","to":", ","from":"","subject":"RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040","text":"Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","dkim":"{@nrscotland.gov.uk : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Malgorzata.Palgan@nrscotland.gov.uk\"}","html":"

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
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LNXP265MB1529:EE_|LO0P265MB5976:EE_ x-originatororg: nrscotland.gov.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}"} [2026-05-28 23:59:26] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parents names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
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Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parents names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 23:59:26, 2026-05-28 23:59:26)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-28 23:59:26, 2026-05-28 23:59:26)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 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Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-28 23:59:45] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","SPF":"fail","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.74;\tiprev=pass (mail-ukwestazon11020074.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.74;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.74 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass 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mx.stackmail.com;\tiprev=pass (mail-ukwestazon11020074.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.74;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.74 Content-Type: multipart/alternative; boundary=\"_000_ca929c0509a542e8991a347e09f72f8dLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=5SN5VGMJ/kHtuLfdQ4oWVn4UFkDZmx8vDO9Lt9yiYHw=; b=UrppJYCndeziDV1ZJQOMxTVePFMdLEO1MSgmILZ+rL6ebhhNj/OUOLghZpCAzs5DOQVnP8QJ8PSzhD6QaXbnzL/8sAW3ujwqTRP2H7JHmYWEddvrF7X7x133uQQKjskFwj3uh/fSZw2blh+Wpo6yXjGPpy7wjO8euXZgYDAhcAlp1ROI/QeKreWv192xe+z5nemcV3JItrZiHeuUyXuSgrnhGNoymhGgvqA0Y4Do7vU5edX8BnTz8MQ2KYJFsWWcxiWlK03VQ3iTrTgXsgGn54fEOXCvyOvH6npUgPGXMocmA6UGj1XN6NR6GV/2uiou/v4BDvtsZXu7FKmNxa2RxQ== Date: Thu, 28 May 2026 09:40:30 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id NFtwmyD2TeqtRF2ghbFP2A for ; Thu, 28 May 2026 09:40:36.109 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSXEB-00000007uQT-01Jy\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 10:40:35 +0100 Received: from mail-ukwestazon11020074.outbound.protection.outlook.com ([52.101.195.74] 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ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58126968243812] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72129545483413] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: ca929c0509a542e8991a347e09f72f8d@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.0 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: 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Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
","attachments":"0","dkim":"{@eastlothian.gov.uk : pass}","sender_ip":"185.151.28.76"} [2026-05-28 23:59:45] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Councils complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioners website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a Subject Access Request or SAR) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELCs receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a Schedule 2 Request), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELCs response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Councils complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioners website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 23:59:45, 2026-05-28 23:59:45)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-28 23:59:45, 2026-05-28 23:59:45)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "}